Database Develop

"smartchip not allowed"...

Hi...recently...I have been getting the following message on my ATT Tilt..."smartchip not allowed." Along with this message, I have no cell service/connection.
To restore the connection I have to either turn the phone off and then back on...or cycle the phone thru the flight mode and then back on..
does anyone know why this is happening??
This really never happened before...and its kinda frustrating since I can't receive any calls until I cycle the phone.
Thanks.

Are you using a custom ROM?
Are you using an Unlocked Kaiser?
Are you using a different GSM provider(T-Mobile)?
Are you as cool as Fonzie?
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JimmyMcGee said:
Are you using a custom ROM?
Are you using an Unlocked Kaiser?
Are you using a different GSM provider(T-Mobile)?
Are you as cool as Fonzie?
Click to expand...
Click to collapse
I am using a Unlocked Kaiser - unlocked via the Kaiser Sim Unlocker. Not using a different GSM provider...still using ATT.
And I am in NO WAY as cool as Fonzie! ...
help!

Same thing here: Smartchip Not Allowed
I'm also using an unlocked Kaiser, and got the same message starting a couple days ago. Can't figure out why I can't connect all of a sudden

I received the same message a few times in the past week. Its mad annoying, once my phone has been off for whole 20 minutes until I realized that this error came up. Went to an ATT store, the lady gave me some bull**** about them "working on it".

Have any of you asked at&t to replace your sim card???????

I get the same error. I had AT&T "send an update" to my phone. That didn't help. They sent me a new sim card. That didn't help. They did a warranty exchange on my phone. That didn't help. I'm convinced it is some sort of problem with their network, and they don't seem to know about it.

I'm using an original shipped ATT Tilt with the now stock ATT 6.1 ROM. I was getting the same Smart Chip Allowed and worked with ATT for some time pushing updates and all that nothing worked. I have not unlocked my Tilt, but I know after I put in a Brand New SIM card I have not had the problem since, I would say if you have another ATT Sim card just put into the phone and see if the message goes away.

I wish you guys would post your locations, city/state. I'm in Phoenix, Arizona and haven't seen the problem yet.....

As I stated changing the SIM card resolved my problem. And I have one of the original shipping Tilts. I am in Closter, NJ.

i borrowed a coworkers tilt to flash a new rom for him and his had the smartchip not provisioned alert. well i ignored it and flashed (exactly like it says in the Flash for newbs post) and it's no longer there. Also this phone hasn't had a SIM in it for weeks, so i don't believe it's a network or SIM problem.
-Mike

fixed
After months with this problem, it's finally fixed. As I said before, I tried replacing the sim and replacing the phone and neither fixed the problem, so it was definitely a network issue. Finally one of the AT&T tech support guys on the phone removed my phone from the network and re-registered it. That fixed the problem permanently.

I just purchased my wife a Tilt for Christmas and received the same error. Also, the phone did not have a sim card in it.

SIM card is PUK-locked??!!! Help!

Hi,
I just tried to change my sim password and tried it a few times and it locked me out of my phone. It goes to the lock screen and says call customer care. What happened? I can't access phone because it like a permanent lock.
Please help?
hbguy

waiting to call customer care...what the heck man....why they have a stupid rule like that for jeez
hbguy

hbguy said:
waiting to call customer care...what the heck man....why they have a stupid rule like that for jeez
hbguy
Click to expand...
Click to collapse
Define PUK.

This is actually normal behavior for all GSM phones. If you enter the incorrect PIN many times in succession, the SIM card will prevent further attempts and require a Pin Unlock Key. It's a security mechanism that has nothing to do with G1.

log in to your t-mobile account and it should tell you on there somewhere. no need to ring up customer care.

Its been on almost every cell since they have been out. 3 times your locked out.

haha, same happened to me!
T-Mobile has a non-default password for some reason on the new SIM cards being provided. After attempted 1234, 0123, 9876, the phone was locked out and I had to wait 40 minutes for customer service to throw me my damn PUK code.
The PUK code is NOT provided to you via the T-Mobile USA website. Only T-Mobile UK provides you with your PUK. It is some stupid security/law in effect.

As far as I could tell, RC7 had no option to type in a PUK code. If running that, you'll have to put the sim in another phone No idea about other releases though..

I had the same problem, I had to take my SIM and put it into my iPhone to unlock with the PUK I got off the AT&T website. I read somewhere you have to type in a combination of numbers on the dial-pad before it will let you enter it, I don't remember it but I remember most Motorola phones use the same code.

pin for UK is 1210 and PUK is on sim pack and we still get people coming in to my shop with a blocked sim. What can you do..........
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haykuro said:
The PUK code is NOT provided to you via the T-Mobile USA website. Only T-Mobile UK provides you with your PUK. It is some stupid security/law in effect.
Click to expand...
Click to collapse
thats a bit **** =/
i suppose it makes sense, but only if someone steals your phone, you have a pin code, and the person somehow knows your log in details for the t-mobile site. which is unlikely at best

I know its a old thread, but since its on the google search result, i'll post the solution here:
from emergency dialer type: **05*PUK HERE*NEW PIN*REPEAT NEW PIN#

ruifung said:
I know its a old thread, but since its on the google search result, i'll post the solution here:
from emergency dialer type: **05*PUK HERE*NEW PIN*REPEAT NEW PIN#
Click to expand...
Click to collapse
Rui!
Thank you for that! Customer service for my provider had no idea what to do for my g2. You just saved me. (heaping all sorts of good phone mojo towards you)

[Q] Problem with new SIM in an unlocked phone

Hello,
My i9001 has served me well for over a year and a half, and with 2 different mobile operators (I've had my current one for over a year), but now I want to change, got my new sim 2 days ago and here's the problem : my phone shuts off with my new sim approx. 30 seconds after i've entered the pin code. Had the same problem during summer, it wouldn't take my foreign sim card (for the country i was staying in) and would shut off 30 seconds after i'd typed the pin. The new sim works well on another phone (old nokia). And my phone works well with my old sim.
I used to have CM10 (before that, I used EhndroixII and III). I tried to flash another baseband, then I erased data and flashed back to stock (I9001XEFKP1).
If it is of any use, I'm in France and have used Sosh (Orange) for a year (before that I used Leclercmobile (SFR) for like a month), and I'm now changing to B&You (Bouygues).
The SIM is unlocked as I bought it on Amazon and the seller was German (if that's of any relevance). Also, after flashing stock rom my former SIM card doesn't work.
Also as I was (again) trying to reboot hoping that it would work, the old sim began not to work either (shut off after 30 sec)
Thanks for your help

colecchio said:
Also as I was (again) trying to reboot hoping that it would work, the old sim began not to work either (shut off after 30 sec)
Thanks for your help
Click to expand...
Click to collapse
This would happen due to following reasons.
1) USIM Lock, its found in your settings>locations & security
factory password may be 0000 or 00000 (not certain) IF you had not changed it yourself
2. Anti theft Apks...if you had installed one or using antivirus software with anti theft security ...in order to protect your phone they will lock your sim card to prevent theft.
3. Network SIM lock ...IF phone has been reported stolen, networks can blacklist users of that SIM
Check this out!You , YES! you are an " Android ". Not your phone but U.
You Must watch this documentary concerning your privacy Terms & Conditions we had agreed to, by using a PC or Smartphone
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[Q] No voice service, can't call or send SMS

Hello! I didn't want to create a thread, but can't find a solution anywhere else. So, recently I bought Xperia Z1 from small shop that sells used phones. It had no box. When it was bought it was tested with sim card of Lithuanian carrier, everything worked perfectly. Then it was sent to me to Norway, and here I tried to put Norwegian carrier SIM card. I have full signal, I connect to carriers network, I even have internet access, but I cannot call and send messages to anyone. I tried Lithuanian carrier SIM card - also can connect to network but cannot call and send messages. Tried fixing with Sony PC Companion - didn't help. When I turn it on, for few seconds I ged MM#6 error, then it disappears. I tried few online IMEI checkers and they say IMEI is not blacklisted. And I still don't want to mess with fiwmwares being not sure if it would help because I would lost warranty. Normally I would go to that shop but it is 1500 km away :/ Any help wold be appreciated very much!
The MM#6 error that shows up for 3-4 seconds
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With Norwegian carrier SIM - full internet service but no voice service
Lithuanian SIM connected to Norwegian carriers network - still no voice service
When trying to call to anyone
About my phone

You have to flash via Flashtool a new firmware to fix this problem, it will not void your warranty if you still stock. After that if the problem persist then you have to check if the phone is SIM Locked, if not, then it's a problem and You will have to call the shop. Start with flashing latest KK and wipe everything.

I reflashed it with 14.3.A.0.757 firmware, didn't help. This phone shouldn't be SIM-locked, because it was tested with Lihuanian carriers SIM and it worked fine. Now I'm trying different SIM from the same carrier in another country - it doesn't work (I have roaming turned on). I tried SIM from local carrier - still doesn't work. Both SIMs work perfectly in another phone. I guess I'll have to bring it to seller to fix it :/ Anyway, thank you for help!

Question Sim card detected but no network connection

I just bought this phone about 2 days, but it has poor signal, and now it cannot receive any signal with no network connection indicator, I even tried using e-sim but its just the same. I already tried factory reset, network reset, flash stock firmware via odin but no luck. Any help?
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maybe it is just a problem with some sort of connection for the e-sim/physical thing, what is the carrier? please do not post your imei
also try turning airplane mode on and off

Welcome to XDA
Maybe be a bad sim card.
Sim cards can be damaged by ESD, handle it like a stick of ram. Never touch the contacts and at least discharge yourself by touching an earth ground before handling it.
Sim cards are good when they leave the manufacturer, a failure almost always is due to ESD damage afterward by the installer... just like ram sticks.
P
Access point names misconfiguration.
If it's a carrier phone like AT&T they will help you troubleshoot it.

I can see 2 issues here: 1. You have dud sim or 2. You didn't pay your telephone bill...if it's 2, you'd still get a connection. Have you tried using a sim from another provider?

Is it a brand new phone or second hand? If the latter are you sure it's not stolen and network blocked? The fact the esim also doesn't work would suggest this could be the case as it likely rules out a hardware problem with the sim or simcard slot.

Just an FYI, but I believe that this issue is tied to Samsung's latest update for the S21U. I pushed it through this morning and now whenever I disable my WiFi, I lose my cellular connection for about 10 minutes and only get it back after waiting, doing a reboot or turning WiFi back on...
Very strange...

vicky.adeknico said:
I just bought this phone about 2 days, but it has poor signal, and now it cannot receive any signal with no network connection indicator, I even tried using e-sim but its just the same. I already tried factory reset, network reset, flash stock firmware via odin but no luck. Any help?View attachment 5308055
Click to expand...
Click to collapse
If you bought it from official channels, raise a ticket for support with your Carrier or Seller. If you got it off e-bay or by other means, go back to the source and try to ensure it's not a stolen and IMEI blocked device. There are a lot of stolen phones floating around in the second hand market.
If even a clean ODIN flash isn't working, it's unlikely it's a user fixable problem so you'll most likely have to go to the service centre for this.

Try connecting to 3g/2g instead
should work if you have bad 4g connection in your country
Just by settings---> connections --->mobile network --> than change from 5g/4g... to 3g/2g and see if it improves