[Q] - Galaxy S 4 Active Q&A, Help & Troubleshooting

First off, let me apologize if this isn't in the right forum. I come on here every once in a blue moon.
I've reloaded 4.4.2 on my at&t s4 active i537. The first couple times because I've tried different safestrap ROM's and they've all failed. Most recently due to the 5.0.1 lollipop update. I hate it with a burning passion. I feel like if Windows 8 and Apple IOS had a baby, it's name would be lollipop. But I digress.
So anyway, during this process of reloading my stock NE3 rom, I didn't save my pictures to my desktop therfore after a factory reset, they were gone.(thanks TTB for not backing up the sole purpose of the app). So I grabbed an app off the play store called "disk digger". It really an amazing app. It searched through my phone and got every single PNG and JPEG photo I have on my phone, even the ones from my Samsung infuse (I'm using the same SD card). But the only issue is that theyre all squares. They're not the full ratio pictures that they were originally in, but they're the safe 1080p pictures that were taken.
For example, I had used snapsave and had hundreds of automatically saved photos wich I thought were gone. But lone behold, they appeared in this disk digger app. But they were square photos and not the original rectangular ones. It's almost like they're just thumbnails.
So my question here is, if they're somehow still on my phone, how do I get them In there original form?
Thank you in advance.

ZERT_TITAN said:
First off, let me apologize if this isn't in the right forum. I come on here every once in a blue moon.
I've reloaded 4.4.2 on my at&t s4 active i537. The first couple times because I've tried different safestrap ROM's and they've all failed. Most recently due to the 5.0.1 lollipop update. I hate it with a burning passion. I feel like if Windows 8 and Apple IOS had a baby, it's name would be lollipop. But I digress.
So anyway, during this process of reloading my stock NE3 rom, I didn't save my pictures to my desktop therfore after a factory reset, they were gone.(thanks TTB for not backing up the sole purpose of the app). So I grabbed an app off the play store called "disk digger". It really an amazing app. It searched through my phone and got every single PNG and JPEG photo I have on my phone, even the ones from my Samsung infuse (I'm using the same SD card). But the only issue is that theyre all squares. They're not the full ratio pictures that they were originally in, but they're the safe 1080p pictures that were taken.
For example, I had used snapsave and had hundreds of automatically saved photos wich I thought were gone. But lone behold, they appeared in this disk digger app. But they were square photos and not the original rectangular ones. It's almost like they're just thumbnails.
So my question here is, if they're somehow still on my phone, how do I get them In there original form?
Thank you in advance.
Click to expand...
Click to collapse
First of all your on the wrong section. Try to post in correct section so that you'll get appropriate help.
So, Were those photos on external SD card?

They are "remrants" of the photos. The thumbnails saved in temp maybe?
Sent from my VOYAGER2 DG310 using XDA Free mobile app

Americanu93 said:
They are "remrants" of the photos. The thumbnails saved in temp maybe?
Sent from my VOYAGER2 DG310 using XDA Free mobile app
Click to expand...
Click to collapse
When you formated original copies, were they in internal memory or external?
If they were in external, then there's a software that can help you recover photos in original size.

hitman-xda said:
First of all your on the wrong section. Try to post in correct section so that you'll get appropriate help.
So, Were those photos on external SD card?
Click to expand...
Click to collapse
Americanu93 said:
They are "remrants" of the photos. The thumbnails saved in temp maybe?
Sent from my VOYAGER2 DG310 using XDA Free mobile app
Click to expand...
Click to collapse
hitman-xda said:
When you formated original copies, were they in internal memory or external?
If they were in external, then there's a software that can help you recover photos in original size.
Click to expand...
Click to collapse
I had original posted this in XD player forum or something like that. I don't know how it got there but long story short, I reported it and the admin sent it here.
Otherwise I have no clue where they were put originally . I do know that the photos on my SD card that are in DCIM are in the results that are generated by the app and are full. Pictures. I also know that there are stock pictures that from the apps. (like arrows and logos that are put in the app code or whatever by the app creator). I don't understand how these can be there if I had factory reset the phone.
I know disk digger gives the option to select internal and external. When I select external., it came up with over 7000 photos, most of them are the ones I want but are in the format I explained in the original post.

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ZERT_TITAN said:
I had original posted this in XD player forum or something like that. I don't know how it got there but long story short, I reported it and the admin sent it here.
Otherwise I have no clue where they were put originally . I do know that the photos on my SD card that are in DCIM are in the results that are generated by the app and are full. Pictures. I also know that there are stock pictures that from the apps. (like arrows and logos that are put in the app code or whatever by the app creator). I don't understand how these can be there if I had factory reset the phone.
I know disk digger gives the option to select internal and external. When I select external., it came up with over 7000 photos, most of them are the ones I want but are in the format I explained in the original post.
Click to expand...
Click to collapse
Usually apps create its directories into internal storage. DiskDigger and other android apps doesn't extract images into it's original form.
I know a computer software that can extract your images in its original form.
You should check this once.
It works on windows.
You have to connect your SD card with the help of card reader.
Scan and recover.
Below is the direct link to download software.
fs37.filehippo.com/5406/cb2c01f67d5b4f9096af0dfd91d5e4cb/pci_filerecovery.exe
(Just copy above and paste it in your browser)
Hope this would help you.

Related

Don't DOWNLOAD MemoryUp it HAS ADWARE

There was a disturbance in the Android App Market today as an application called MemoryUp was allegedly erasing contacts and installing adware. The mystery is how it got there in the first place.
The app, created by a developer named Peter Liu to optimize the handset's memory, was also responsible for random memory wipes and email account spamming.
At the Android forums, users who had downloaded the app and suffered the consequences were, understandably, up in arms and warning others to not download the app.
User “kr33p1n” (via Geek.com) said, “Doesn’t work at all erased my phone numbers and froze my phone.” User "Mark" added, “Do not download. Destroyed my memory card/system delete. Then my email was spammed. TMobile can’t stop you from downloading this! So don’t!”
Other victims claimed their SD cards were wiped clean; others still said their email accounts were spammed and adware was installed on the handset.
What's really mind-boggling is that, as of this writing, 10,000-50,000 downloads had taken place, with around 932 ratings logged (mostly negative, one star, see pic). We really can't understand how such an app got there in the first place.
The sad thing is that, as noted by many Android forum dwellers, Java cleans up memory on its own as required, no outside help necessary.
Editor's Note: I did not link to the MemoryUp web page because it had obnoxious pop up ads. [Geek.com - Thanks, Chris!]
http://i.gizmodo.com/5138822/rogue-android-app-allegedly-destroying-g1-memory-installing-adware
I was one of those that downloaded it, Hell I even suggested that it did in fact do something.... but then I decided to really try and see a difference and lo and behold there's no difference as far as performance goes.
Still I never would have assumed that there was anything like adware on it, but one thing is certain IT DOES NOTHING TO INCREASE PERFORMANCE, so there's really no point to it anyways.
I don't see it on the Market now. It must have been taken down.
Yeah there is another post in main dream forum. Believe it or not handango has been selling it. Great post by both of you to get the word out about this garbage!!
Yea, I sent vendors of the product a message and links regarding this issue. Hopefully it'll be pulled off the stores soon.
I did some investigation on this issue. I managed to get the program to delete my contacts on a dummy account I set up. I started getting some weird issues, like I couldn't use my camera anymore because it said I need to install my SD Card. That was a red flag to me. So I pulled the card and opened it up on my test laptop and here is the screen shot of the sh!t I found. Needless to say I'm pretty upset by this.
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Nothing from this card can be deleted. Tried using chmod a+x to regain access and remove the... whatever those files are but I got back a message stating that the file system was read-only and that the permission set 40700 was unrecognized and could not be changed. I did some more research and found that the file types are octet data files. Opening them in gedit doesn't display anything. Not sure if its some other encoding that I can't view through standard text editing. Nevertheless, I'm sick of dealing with this issue and have started trying to get this thing banned from as many outlets as possible.
Woah! That's seriously messed up. Definitely wasn't doing that when I installed it. Now that I think about it though my pc caught that malware that sets up an "autorun.inf" at the root of all drives to run crap some time ago. I don't really visit weird pages and I'm pretty careful not to get any virus/malware/adware so I was kinda surprised. Anyways I remember seeing somebody else 3 or 4 days after saying their g1's card had the same thing. Not being one to believe in coincidence, I'm willing to bet he also installed this on his android at some point.
Exactly, I had an autorun.inf and an start.exe file embedded on all my sd cards that came in contact with my pc after pulling some files from my G1. Things got so bad I just gave up and went full blown Linux in hopes of catching and fixing the problems. I lost control of cmd, task manager and regedit on my windows machines. Couldn't get any antivirus programs to completely clean the infected drives.
d474rpr said:
Exactly, I had an autorun.inf and an start.exe file embedded on all my sd cards that came in contact with my pc after pulling some files from my G1. Things got so bad I just gave up and went full blown Linux in hopes of catching and fixing the problems. I lost control of cmd, task manager and regedit on my windows machines. Couldn't get any antivirus programs to completely clean the infected drives.
Click to expand...
Click to collapse
Aha! Oh and Malwarebytes' anti-malware got rid of it for me immediately. Anyways, Blue*lable mentioned something probably even more important than the program being adware, and that's the fact that despite all the negative remarks on the comments, so on and so forth, people were still downloading it. Now as you all know the comments section is full of comments made by idiots (for the most part), and many don't even read the comments because of it (I can at least say that I don't read them anymore), so there's a little thread on the official android forums where a few of us have tried to convince google to do something about it. The thread is:
http://www.google.com/support/forum...ad?fid=6aa202f080f83438000460b52bc0c075&hl=en
If any of you have some free time let google know that nobody warned us about all those irrelevant and disrespectful comments when we got this phone. They are slowly taking care of somethings, but they really need to up the ante and implement some sort of moderation or something.
PS. sorry for going off topic and hijacking the thread.
yeah, got that one too, though before downgrading from rc30 to rc29 and back to rc33... but anyway, it garbled my SD so bad that it did not worked on any of my readers connected to pc (either windows or linux) however... while mounted in my G1 and connected to the windows based machine, i was able to remove and put back partition (since i could not format card because under "size" was unknown) after that format, and voila... works like a charm... used built-in windows partition tool.
hope that helps in case of problems.
--
HE3r0
d474rpr said:
I did some investigation on this issue. I managed to get the program to delete my contacts on a dummy account I set up. I started getting some weird issues, like I couldn't use my camera anymore because it said I need to install my SD Card. That was a red flag to me. So I pulled the card and opened it up on my test laptop and here is the screen shot of the sh!t I found. Needless to say I'm pretty upset by this.
(image3 removed)
Nothing from this card can be deleted. Tried using chmod a+x to regain access and remove the... whatever those files are but I got back a message stating that the file system was read-only and that the permission set 40700 was unrecognized and could not be changed. I did some more research and found that the file types are octet data files. Opening them in gedit doesn't display anything. Not sure if its some other encoding that I can't view through standard text editing. Nevertheless, I'm sick of dealing with this issue and have started trying to get this thing banned from as many outlets as possible.
Click to expand...
Click to collapse
I had that happen on my phone too,but i DIDNT use memory up....I think what happened was google did an eval and decided there was nothing bad...
BTW,that card will never work again, happened to me
Talk to whoever soldyou the phone: its defective
memoryup
Hmm I must have the super antidote virus G1 cause as much as I try for the program to fck something up on my phone such as delete my contacs,spam email, or something at this point I really feel like I'm not using the application as I'm supposed to I can't seem to make it do what 90% of the ppl say it does I try to run it 3 times a day hoping for some malfuction on my phone or atleast 1 contact to erase but I just can't seem to do it maybe someone in here can teach me how to use this app the proper so that atleast I get one spam emailor one contact deleted and ill be content with that and I would feel much better too knowing I don't have a super G1. I'm open to any suggestions on how to make this app work
pdspatrick said:
I had that happen on my phone too,but i DIDNT use memory up....I think what happened was google did an eval and decided there was nothing bad...
BTW,that card will never work again, happened to me
Talk to whoever soldyou the phone: its defective
Click to expand...
Click to collapse
I appreciate your suggestion but the phone is not defective.
The card that was infected was a Sony Micro USB drive, not the SD card from my phone. When the application was ran in my emulator it caused the sd.iso to have more data than what I was able to see. I moved this data from my windows box to my laptop running Ubuntu to get a better look. That's when I discovered that the only application residing in the sd.iso image was memoryup and a gaggle of octal files that I haven't been able to decode. Immediately after running that application my work PC became infected to the point of having to completely format the harddrives. My USB drive is also unsalvagable. If I can be proven wrong and that this application had nothing to do with my experience I will openly apoligize for my misdiagnosis. I have been working in the mobile device industry for several years and have never had any issues as to the extent of what I'm assuming this application caused. I find it curious as to why the application was removed from the Market and several online stores that carried the application if there wasn't a problem to begin with. If anyone has any further information on the contacts being deleted, if maybe this was an attack on the actual gmail accounts or if it was device based... what was causing everyone to have simular issues around the same time with adware/spyware/viral infections on SD cards/PC's??? Feedback please!!!

"Not enough memory delete some items"

Hello,
I am new with Android and I need your help...
I recently bought the 8GB galaxy s. I have about 13 applications installed from the market in the internal sd and I have bought an external sd of 16GB yesterday where I placed all my music and photos. Suddenly today I try to open the galery and the "Not enough memory delete some items" comes up. I checked the internal SD card and from a total og 5.78GB I now have 160kb left!!! I checked where alla the spce went and it went to a file called Adroid. I think this happened since I put the external sd. Does anyone know what might have happened..
Thanks,
Chryssa
Make sure that the directory you copy your music files are really the microsd card. Lots of people get confused between these two directory.
Other than that check what directory in the android directory are taking up the space. The name of the directory will often correspond to the application.
Sent from my GT-I9000 using XDA App
kcharng said:
Make sure that the directory you copy your music files are really the microsd card. Lots of people get confused between these two directory.
Other than that check what directory in the android directory are taking up the space. The name of the directory will often correspond to the application.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Thanks for replying. The directory is the right one. I found the problem the file named Android which had inside a folder named Data and in there com.cooliris.media- cache was eating all my free space for thumbnails of photos! I deleted itand I got back all the space with no problems. I wonder why it did that though....
Chryssa
Bug most likely. Glad you resolved the problem.
Sent from my GT-I9000 using XDA App
Keep in mind there is a different between RAM (512Mb) and Storage space (8GB).
the error message could also have been referring to not enough RAM memory, rather than not enough Storage memory.
chryssa33 said:
Hello,
I am new with Android and I need your help...
I recently bought the 8GB galaxy s. I have about 13 applications installed from the market in the internal sd and I have bought an external sd of 16GB yesterday where I placed all my music and photos. Suddenly today I try to open the galery and the "Not enough memory delete some items" comes up. I checked the internal SD card and from a total og 5.78GB I now have 160kb left!!! I checked where alla the spce went and it went to a file called Adroid. I think this happened since I put the external sd. Does anyone know what might have happened..
Thanks,
Chryssa
Click to expand...
Click to collapse
I get this message from time to time recently as well. I have lots of ram space left and lots of internal memory left as well. Whenever I get this message, the phone cannot read the internal and external sd cards. I usually solve it by wiping cache.
Anyone else with this issue?
Yes! I just tried to download an app yesterday, and the phone told me I did not have enough space. I have 1.7 GB left of internal storage not to mention the 1.6 GB of Internal SD card storage. Any idea what is causing this?
trekki said:
Yes! I just tried to download an app yesterday, and the phone told me I did not have enough space. I have 1.7 GB left of internal storage not to mention the 1.6 GB of Internal SD card storage. Any idea what is causing this?
Click to expand...
Click to collapse
Move some apps to the sd card.
Thanks, now my Problem has been solved.
delete the Market Updates. It will revert back to the Old MArket but you will be able to install new apps.
i'm a iphone user, but i'm a IT so very often i got android phones in my hands for maintenance, updates and stuff related
i got an s2 sgh-i898, it was having issues about 'not enough internal memory' i bought a 16Gb SD card and do the required steps to change al the downloaded stuff transferred to the SD card, and set up (via command line) the phone, so the next items will always be installed in the SD card, but now i got the same problem and the same issue of low memory, i have done the cache cleaning and yet it still shows that had around 70Mb free space, now i'm wondering what else could be eating so much memory??
diras2010 said:
i got an s2 sgh-i898,
Click to expand...
Click to collapse
wrong place, go here for S2
You , YES! you are an " Android ".
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diras2010 said:
i'm a iphone user, but i'm a IT so very often i got android phones in my hands for maintenance, updates and stuff related
i got an s2 sgh-i898, it was having issues about 'not enough internal memory' i bought a 16Gb SD card and do the required steps to change al the downloaded stuff transferred to the SD card, and set up (via command line) the phone, so the next items will always be installed in the SD card, but now i got the same problem and the same issue of low memory, i have done the cache cleaning and yet it still shows that had around 70Mb free space, now i'm wondering what else could be eating so much memory??
Click to expand...
Click to collapse
apps have also big data.
try to delete some apps or app data.
Where are only 70MB free space? which mountpoint?
diras2010 said:
i'm a iphone user, but i'm a IT so very often i got android phones in my hands for maintenance, updates and stuff related
i got an s2 sgh-i898, it was having issues about 'not enough internal memory' i bought a 16Gb SD card and do the required steps to change al the downloaded stuff transferred to the SD card, and set up (via command line) the phone, so the next items will always be installed in the SD card, but now i got the same problem and the same issue of low memory, i have done the cache cleaning and yet it still shows that had around 70Mb free space, now i'm wondering what else could be eating so much memory??
Click to expand...
Click to collapse

Indexservice? Causing severe battery drain.

What is Indexservice and why is it killing my battery? Anyone else having this problem?
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Idk, I'm gonna freeze it in Titanium and see if anything fun happens.
Post back with what you discover.
Been frozen since I posted. Haven't noticed any difference.
busab said:
What is Indexservice and why is it killing my battery? Anyone else having this problem?
Click to expand...
Click to collapse
This looks like it was an issue with some Note 3s and trouble with PDF files, causing the indexservice to run constantly. Google "android indexservice" and read to your heart's content about the frustration.
Seems to be related to pdf files or 64 Gb microSD cards or trying to index large Dropboxes. Or maybe something else. You may have to try several things that seemed to help others.
Unless you're searching your files for particular text strings often, indexing is not really required (it speeds up searches of your files). I have it disabled on all my computers ( computers have it also) and phones since it uses battery, cpu cycles and space. On brand new phone it could take a while to index all files from scratch, so it doesn't have to be that infamous pdf indexing bug, but very well it could be. You need root to freeze it, or you could force stop it without root, but it will restart later. unfortunately I don't think you can turn it off, like some other apps in apps manager.
Well it's still frozen on mine and nothing has changed lol.
devynbf said:
Well it's still frozen on mine and nothing has changed lol.
Click to expand...
Click to collapse
Kill the process. That should last until you next boot (or run certain apps that trigger the indexing service).
I only had the problem on the first night. Since then it's been fine. Also you can put it in power saving mode. Just use the minimum setting so you won't notice that much different.
On my Note 4 I deleted all pdf's from my sd card and the indexservice battery drain has stopped. I opened the My Files app, opened Documents and deleted the pdf's from there. I backed them up first to Dropbox so no worries there.
Hi guys , same is happening to me . I think it starts after last update couple days ago . Which version of Note 4 you got ? My si Snapdragon version . I try pull out micro sd card but no change index service is still running and eating my nattery. I also try stopped the proces it helps but only for some time after some time it starts automaticaly . Have you tried factory reset ? Any help ? "sorry for my poor english"
Bad PDF files on your card will cause this, just like corrupted music/videos will cause the media scanner to run out of control. Delete the PDFs, restart the phone, and you should be fine.
i would freeze the indexing service too though. It's not a critical function.
Thank you . You was right , it was corrupted downloaded apk instalation file. After I deleted that file there is no more indexing battery drain.
bluepeter said:
Thank you . You was right , it was corrupted downloaded apk instalation file. After I deleted that file there is no more indexing battery drain.
Click to expand...
Click to collapse
before the most recent update received Monday, everything was fine.. now its eating my battery alive with or without the memory card. havent done a factory reset as of yet, because well.. factory reset. completely stock & unmodded as well. now what?
i ran into this problem after i moved my SanDisk Micro SD (32gb) card from my T-Mobile Samsung Galaxy Note 3 to my new T-Mobile Samsung Galaxy Note 4 and about an hour later noticed that the battery was down from 100% to 88%. i checked the batter usage and showed that the IndexService process was running constantly.
i talked to T-Mobile Customer Care and Sumsung Technical support but could not resolve the problem. both recommended to just remove the card and not use it - defeats the purpose of expanded memory. i also purchased a new Samsung EVO micro SD (32gb) card, formatted on the phone, transferred my folders and files, and had the same result.
after countless time talking to T-Mobile, chats with Samsung, and searching Note 4 and Android forums, i found a member (worwig) who said he resolved the issue by renaming his directories by putting a period in front of the name (ie: MyMusic became .MyMusic).
i decided to try this. after i renamed my folders to start with a period, i noticed that they were hidden to the Android system, so i had to change the MyFile setting to show hidden files. i powered off my phone, charged to 100%, and started it up again, and the IndexService process was gone. i think that the Android system (4.4.4) does not like non-system folders on the micro SD card.
people who just use the micro SD card to store the pictures and video taken by the phone should not have this issue unless they create their own folders and place files in them. for me i like to have folders to organize my files (t does not matter the type of files on the card: .doc, .xls, .pdf, .mp3, .wmv, etc).
so if you do put a micro SD card in your phone and have non-system folders to organize your content, you will need to rename them to start with a period (ie: MyMusic becomes .MyMusic) so the Android system does not see them and the IndexService process will not run. you will also need to change MyFiles setting to show hidden files.
my Note 4 is working the way it should and the battery life is awesome.
bottomfisher said:
i ran into this problem after i moved my SanDisk Micro SD (32gb) card from my T-Mobile Samsung Galaxy Note 3 to my new T-Mobile Samsung Galaxy Note 4 and about an hour later noticed that the battery was down from 100% to 88%. i checked the batter usage and showed that the IndexService process was running constantly.
i talked to T-Mobile Customer Care and Sumsung Technical support but could not resolve the problem. both recommended to just remove the card and not use it - defeats the purpose of expanded memory. i also purchased a new Samsung EVO micro SD (32gb) card, formatted on the phone, transferred my folders and files, and had the same result.
after countless time talking to T-Mobile, chats with Samsung, and searching Note 4 and Android forums, i found a member (worwig) who said he resolved the issue by renaming his directories by putting a period in front of the name (ie: MyMusic became .MyMusic).
i decided to try this. after i renamed my folders to start with a period, i noticed that they were hidden to the Android system, so i had to change the MyFile setting to show hidden files. i powered off my phone, charged to 100%, and started it up again, and the IndexService process was gone. i think that the Android system (4.4.4) does not like non-system folders on the micro SD card.
people who just use the micro SD card to store the pictures and video taken by the phone should not have this issue unless they create their own folders and place files in them. for me i like to have folders to organize my files (t does not matter the type of files on the card: .doc, .xls, .pdf, .mp3, .wmv, etc).
so if you do put a micro SD card in your phone and have non-system folders to organize your content, you will need to rename them to start with a period (ie: MyMusic becomes .MyMusic) so the Android system does not see them and the IndexService process will not run. you will also need to change MyFiles setting to show hidden files.
my Note 4 is working the way it should and the battery life is awesome.
Click to expand...
Click to collapse
THANK YOU! One question to clarify tho, just the cards root directory folders get renamed or every subfolder as well?
Hello tb21666,
because i changed the storage location of the pictures and videos taken by the phone camera to the memory card, the Android System added these system folders that i did not rename: Android, Camera, DCIM, and LOST.DIR. i only renamed my person folders but not any sub-folder within them.
for example, i have a main folder called Music with many sub-folders for each artist - i only renamed the main folder (Music to .Music) and did not rename the sub-folders. just remember to change the File settings to show hidden files.
another thing that i noticed was that these renamed folders are invisible to Windows when you connect your phone via the usb cable. changing the view settings does not show them either.
hope this helps and makes sense.
bottomfisher said:
Hello tb21666,
because i changed the storage location of the pictures and videos taken by the phone camera to the memory card, the Android System added these system folders that i did not rename: Android, Camera, DCIM, and LOST.DIR. i only renamed my person folders but not any sub-folder within them.
for example, i have a main folder called Music with many sub-folders for each artist - i only renamed the main folder (Music to .Music) and did not rename the sub-folders. just remember to change the File settings to show hidden files.
another thing that i noticed was that these renamed folders are invisible to Windows when you connect your phone via the usb cable. changing the view settings does not show them either.
hope this helps and makes sense.
Click to expand...
Click to collapse
Yeah, I figured all that out myself last night via trial & error waiting for a reply. Thanks tho! You don't know how much the initial solution has helped not only myself but countless others. Cheers!

My Files, Get more space confusion.

I was inside the Samsung tool My Files, then option Get more space.
It informs me that I have approx 4gb of duplicate files that I can clean up.
I am presented with a list of duplicates and their folder location. I don't understand how a same file name can be duplicated within the same folder. I have attached screenshot with highlights next to them. Thought I'd ask before deleting.
I'm assuming I'd check one of each duplicate and the system will then delete them. But like I said how can there be a same file name within the same folder ?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-N950U using Tapatalk
I would read the SD card on my computer and do clean up manually, after checking card for errors. IMO whole Android file system is messed up, it doesn't show whole folders I know I have on my card. It was showing duplicate folder on mine as well, one was original folder I copy manually from older phone, another folder was actually linking to my google backup of the same folder from my older phone, with some files actually downloaded and some in the cloud. To make things worse once I deleted some files from cloud, it synced and deleted those files from the device as well. I got so confused, I had to shut down auto cloud backup and sort files manually, but I had 3 devices linked to the same google account. I suspect something similar is happening on your device.
pete4k said:
I would read the SD card on my computer and do clean up manually, after checking card for errors. IMO whole Android file system is messed up, it doesn't show whole folders I know I have on my card. It was showing duplicate folder on mine as well, one was original folder I copy manually from older phone, another folder was actually linking to my google backup of the same folder from my older phone, with some files actually downloaded and some in the cloud. To make things worse once I deleted some files from cloud, it synced and deleted those files from the device as well. I got so confused, I had to shut down auto cloud backup and sort files manually, but I had 3 devices linked to the same google account. I suspect something similar is happening on your device.
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That's concerning, glad I checked here first before selecting all and pressing delete. I remember once doing this and a S6 edge or S7 in respect to temp files or unused files, and it deleted all my pics on my SD card LOL.
So in essence, it's best to the file house keeping on a PC.
Is there a utility that once I connect my SD card to the PC , it can scan for duplicate files. I'm sure over time my backups and manual copying and pasting has generated a few duplicates of pics and videos and mp3 files.
Cheers.
Sent from my SM-N950U using Tapatalk
It's a personal choice: I like to have full control of everything myself and often automated things often don't work the way I want them or expect them to work. I had to delete some pics from Google cloud, because I was running out of allocated space and since at some point I had 3 or maybe even 4 devices linked to the same account, some stuff was duplicated. Didn't expect deleting one set would delete second as well. I'm sure there are simple rules you need to follow and it should work fine. But I don't want to bother. I think you copy folder manually to SD card and after activating, google linked backed up folder from cloud as well, but I'm guessing here. That's why I would check on the computer and see what folders are actually there, I've seen folders or even whole cards showing as duplicate, when they weren't.
pete4k said:
It's a personal choice: I like to have full control of everything myself and often automated things often don't work the way I want them or expect them to work. I had to delete some pics from Google cloud, because I was running out of allocated space and since at some point I had 3 or maybe even 4 devices linked to the same account, some stuff was duplicated. Didn't expect deleting one set would delete second as well. I'm sure there are simple rules you need to follow and it should work fine. But I don't want to bother. I think you copy folder manually to SD card and after activating, google linked backed up folder from cloud as well, but I'm guessing here. That's why I would check on the computer and see what folders are actually there, I've seen folders or even whole cards showing as duplicate, when they weren't.
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Click to collapse
I was hoping their was something that could scan my SD card when used in the PC to show me of duplicate files and thus allowing me to delete duplicates.
I've got duplicates for sure on that SD card, but they are scattered in various folders and sub folders.
Sent from my SM-N950U using Tapatalk
In the past I used portable application called CloneSpy (portable applications don't have to be installed, you can run it from memory stick, or just copy folder to hard drive, click on .exe file to run, just delete folder after you done, since there is no installer, you won't have your google search changed to something else etc.), but I'm sure there are many more, probably more capable programs. You can choose to search for duplicate name, exactly same size or both etc. Just make sure you scan it with antivirus (I never had a problem, but you never know) and should be self explanatory, there is also help file and probably test run it on some less important data first.
Also, you could simply back up your SD to computer and just let the Android clean it up, just like it shows on the screen, but either cancel sync with Google, or at least go airplane mode, since I'm not sure how would deleting double files affect google back up and vice versa, but at least you would have back up on your computer.
http://www.portablefreeware.com/index.php?q=clonespy&m=
Cheers, yes those folders with photos and music etc are not synched with Google. The only folders I generally have synching when WiFi is on are the pictures and download folders via Google photos only. So essence the photo folder is soley used for when I take an image with the device.
I'll take a look into duplicate file scanning apps.
Cheers.
Sent from my SM-N950U using Tapatalk
I get a few duplicates also. Except mine is not showing like yours. My duplicates are in hidden folders within the folders of the original pics in folders called .hidenCustom. I just ignored it but I did wonder why it was only for a few of my pics & not many more.
I just checked again right now & I do have just one pic that is a duplicate showing in the same folder with the same file name.
I'm curious now. The next time I backup my SD card on the computer I'm going to try deleting to duplicates through the phone to see what happens.
shouren04 said:
I get a few duplicates also. Except mine is not showing like yours. My duplicates are in hidden folders within the folders of the original pics in folders called .hidenCustom. I just ignored it but I did wonder why it was only for a few of my pics & not many more.
I just checked again right now & I do have just one pic that is a duplicate showing in the same folder with the same file name.
I'm curious now. The next time I backup my SD card on the computer I'm going to try deleting to duplicates through the phone to see what happens.
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Click to collapse
Recommend any apps that can scan folders and subfolders for duplicate files ? Cheers
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Recommend any apps that can scan folders and subfolders for duplicate files ? Cheers
Sent from my SM-N950U using Tapatalk
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Click to collapse
No not really. I used use a sync program when I would make backups from my computer to an external HDD. It somewhat did that.
A Windows program like that would be handy though. I know they exist, just don't know which ones are good.
I tried and I recommend you for this issue DuplicateFilesDelete, Please try.
danny.brock345 said:
I tried and I recommend you for this issue DuplicateFilesDelete, Please try.
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Is this Android app or windows?
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Limeybastard said:
Is this Android app or windows?
Click to expand...
Click to collapse
There's a bunch of apps like this on play store.

Make the new S10 save everything on the SDCARD ?

Hey guys,
I just received the galaxy S10+ i went from S8+.
this is how My s8 memory looks like :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
How i prevent this on my S10 ?
How to make all things to go to the SD card ?
Apps Pictures videos and etc.
Many thanks for the assist.
Maybe in the developer options of the phone.
Outbreak444 said:
Maybe in the developer options of the phone.
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What i should look for there ?
Serie said:
What i should look for there ?
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You can't absolutely make everything go to the SD card. System apps won't go and even if you go to the individual app settings and if offers you a "move to SD" option, many times it's only moving some data and often very little of that. In the camera, you do go to settings and change your storage location to SD card don't you?
Tel864 said:
You can't absolutely make everything go to the SD card. System apps won't go and even if you go to the individual app settings and if offers you a "move to SD" option, many times it's only moving some data and often very little of that. In the camera, you do go to settings and change your storage location to SD card don't you?
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Yea with the camera I'm good.
but i don't really understand how always my phone get to full storage.
i think maybe its the whatsapp.
There is something to do something with the whatsapp ?
Serie said:
Yea with the camera I'm good.
but i don't really understand how always my phone get to full storage.
i think maybe its the whatsapp.
There is something to do something with the whatsapp ?
Click to expand...
Click to collapse
Go into settings>Apps and on the 3 dots at the top right choose "sort by size". You'll see what apps are killing your storage. Facebook can be a storage killer also, mainly the reason I don't use the official app. Use the Samsung+ app and look at the storage also. You can delete all your apps cache there and maybe see what else is using a lot of storage.
Serie said:
What i should look for there ?
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Click to collapse
On the very bottom there should be a setting to force allow apps on external. Then you could just move them from there.
But I would agree with the other users in this thread. Check which apps are using the most, clear all cache, and sometimes I'll uninstall and reinstall an app to reset the amount of storage it uses. For example, after clearing cache and data for Facebook, the app can still take up 200mb in storage when a fresh install would only be about 50mb.
Serie said:
How i prevent this on my S10 ?
Click to expand...
Click to collapse
You already did, you bought a phone with double the storage.
In my experience, it's best just to connect to your PC and see everything easier. Decide what to move onto the Micro SD card from there. That's how I like to organize stuff between Micro SD storage and internal storage. Most of my media (music, videos, pictures) is kept on my Micro SD card. When I shoot new video or take a bulk of new photos I just transfer to the appropriate folders on my Micro SD card through the phone's stock file app.
So once you've established the folders on both the Micro SD card and Internal storage, it makes transferring files between much more organized and efficient.

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