[Q] No Service error - One (M7) Q&A, Help & Troubleshooting

HTC One, 5.0.2 Sense 6, ARHD 91.1, S-OFF
I've had the above configuration for more than 3 months now. Today suddenly mid-day my phone became unresponsive and I had to reboot. No new software was installed. Since the reboot, the phone has 'No Service' interestingly I can receive phone calls in this state! But I can't make any.
I've tried multiple SIM cards, but I get the same error on all. The SIM cards work on other phones.
I tried *#*#4636#*#* and under Phone Information - my IMEI shows 00000000, Phone number: Unknown.
Similarly, in Phone Identity my MEID shows 00000000.
I'm guessing the above isn't normal?
Any help to get things back to normal is appreciated.

ankanb said:
HTC One, 5.0.2 Sense 6, ARHD 91.1, S-OFF
I've had the above configuration for more than 3 months now. Today suddenly mid-day my phone became unresponsive and I had to reboot. No new software was installed. Since the reboot, the phone has 'No Service' interestingly I can receive phone calls in this state! But I can't make any.
I've tried multiple SIM cards, but I get the same error on all. The SIM cards work on other phones.
I tried *#*#4636#*#* and under Phone Information - my IMEI shows 00000000, Phone number: Unknown.
Similarly, in Phone Identity my MEID shows 00000000.
I'm guessing the above isn't normal?
Any help to get things back to normal is appreciated.
Click to expand...
Click to collapse
MEID is always blank on GSM phones, its only used for CDMA variants.
What is abnormal is a blank IMEI. I would try to return back to stock using a RUU, if your issue persist after the RUU, then its most likely an hardware defect, probably the radiom not uncommon on the M7 unfortunately.

alray said:
MEID is always blank on GSM phones, its only used for CDMA variants.
What is abnormal is a blank IMEI. I would try to return back to stock using a RUU, if your issue persist after the RUU, then its most likely an hardware defect, probably the radiom not uncommon on the M7 unfortunately.
Click to expand...
Click to collapse
Thanks. Reflashed ROM with full wipe and things are back to normal.

Related

relock unlock Sprint htc m7

It's probably common knowledge so no one thought to write it down, cause I can't seem to find the answer- the phone doesn't generate a new lock code or anything like that right?
AE1282 said:
It's probably common knowledge so no one thought to write it down, cause I can't seem to find the answer- the phone doesn't generate a new lock code or anything like that right?
Click to expand...
Click to collapse
I'm confused by what you're asking... Are you trying to relock the bootloader? or something else...? Because to my knowledge, once you relock it, you can use the same .bin file to unlock it later.
I think I need to relock it and RUU back to stock, I think I basically flashed part of a gsm ROM. A couple organs Asia's I have a new SIM card but obviously I don't, I have data, but no signal, Network info in settings shows signal strength, in service and not roaming, phone I Dee identity info shows stuff normal until you get to the phone number and IMSI. Unknown for the number, and IMSI is listed as 111111111110111.
Basically I'm hoping for an RUU miracle save, so I don't have to test the geek squad's root policy.
1.55 hboot, 0913 or 1108 baseband.
AE1282 said:
I think I need to relock it and RUU back to stock, I think I basically flashed part of a gsm ROM. A couple organs Asia's I have a new SIM card but obviously I don't, I have data, but no signal, Network info in settings shows signal strength, in service and not roaming, phone I Dee identity info shows stuff normal until you get to the phone number and IMSI. Unknown for the number, and IMSI is listed as 111111111110111.
Basically I'm hoping for an RUU miracle save, so I don't have to test the geek squad's root policy.
1.55 hboot, 0913 or 1108 baseband.
Click to expand...
Click to collapse
I've kept my One with a S-OFF policy just in case I mess anything up and need to flash RUU's. But I updated to the latest Firmware and Radio, without the updates to the firmware and radio, it is possible that your phone is reaching the required satellites but is having a problem showing it on the phone and making it usable with the hardware/software versions you are running. Everytime I flash a new ROM, I always Update Profile and Update PRL just ensure a working network connection.
Currently I'm on the 1108 baseband with the 1.55 hboot as well.
Ran into the problem I was worried about...
I relocked my One, flashed the firmware update from the bad boyz thread, and every thing looked fine.
Next step, unlock the boot loader, FAILED.
S-off, 1.55 hboot, used the same token that originally unlocked my device. looks like I still have my custom recovery active, but I'm afraid to flash anything or rest k or recover. As nice as the One looks, I prefer it as a phone rather than a paper weight
You didnt need to lock your bootloader already having soff
Sent from my HTCONE using xda app-developers app
hmmm
did you ever solve the way to get the number to come back and the imsi to stop being 111111111110111 ? My htc one max is doing the same thing now and I cannot get it to come back. I have reset the programming with ##786# and ##72786#, nothing. Tried with a different sim card, nothing. Added it to a different account and tried profile update, nothing. I have also RUU'd my device, it completed and still no change.

[Q] HTC One with a rough history, need to rewrite to stock, please help

I think that I tried everything on this phone and it seems that it's getting worst.
I will tell you the device history as briefly as I can . . .
Part 1: (SIM unlock)
Bought a Sprint HTC M7 from eBay (with a cracked screen, bad shape case and bad ESN I think but didn't cared cause I am from Europe and want to use it on GSM)
Unlocked it, rooted, S-off, downgrade to 1.29.651.10 and SIM unlock using this guide.
Part 2: (Parts replacement)
Bought replacement parts from eTradeSupply, replace them and was PARTIALLY fine.
The devices was rebooting randomly (common M7 bug) so I factory reset it.
After that, after 3-4 hours the NETWORK SIGNAL was gone.
Flash a lot of other Sprint RUU, tried to SIM UNLOCK it again many times but no network signal, even more, it was showing NO SIM CARD.
At one point I tried more SIM cards and saw that 2 of them were detected and I had network signal.
After some research I have 2 ideas of what happened:
1) I didn'r replace the SIM READER cause the new assembly already included it (it is between the glass and the frame so couldn't replace it with original one form SPRINT)
2) The SIM READER has some broken pins (someone from a repair shop told me that SIM cards use different depending on the carrier) but still do not understand why it still shows NO SIM CARD for some SIM cards.
Part 3: (Flash Verizon RUU)
After that I tried flashing a Verizon RUU (thought are alike cause both are CDMA phones).
The RUU flash stopped at flashing the system, the phone could not boot again so did factory reset.
No WiFi, no signal, no rotation, no proximity sensor and I think that many other things after the Verzion RUU, which was normal so I flashed back a Sprint RUU.
After that the phone booted but only a GREEN HTC LOGO on white background appeared and after 1-4 minutes it was rebooting.
Deleted the HTC_Setup.apk and still the phone was rebooting. After a better inspection saw that it had "Unknown" IMEI, MEID, etc and also "Unknown" Baseband.
By many experiments I flashed only the Verzion radio.img on the Sprint Stock Rom and saw that the IMEI and all the info went back.
!!! All this time the info didn't change in the phone whey I was reading it from bootloader (FASTBOOT GETVAR ALL) !!!
Part 4: (Flash manually every img)
My idea was that the RUU doesn't rewrite everything because:
1) After all those RUU the sprint email that was activates was still there
2) The Sprint Animation when booting wasn't showing anymore
3) In the RUU flashing process there are about 15 things that are flashed but in a decrypted RUU i saw that their are about 22 img.
Flashed and ENGENIEERING HBOOT, flashed was images i could manually (couldn't flash rconfig.img, didn't know how) and after fastboot reboot-bootloader the device HARD BRICKED
I was lucky that it was in the QHSUSB_DLOAD and I could repair it with Linux and a M7_UL script but using Sprint firmware instead.
After that the phone could read the IMEI and all other info having a Sprint Stock Rom and a Sprint radio.
Part 5: (S-OFF problem)
The things is that when I S-OFF the phone reads the SIM for 5-10 seconds then for another 5-10 seconds it sais that I have NO SIM INSERTED and when changing between those states the "Airplane mode" seems fo flicker like you click on it but it still shows that it's on OFF
When I S-ON it's OK, it can read still only the 2 SIM cards that it was previously reading and it can get network signal for them (also no signal drop)
Another problem is that the battery is draining fast (about 10% for one hour and i am on 4.1.2 android so no 4.4.4 battery bugs)
Some important things:
Now it shows me that the MEID is 00000000 when previously it was like the IMEI but without that last digit
The username is [email protected]
The IMSI, UICC ID are different from previous but I guess that they are dependent on SIM card so I think that it's ok
The values of FASTBOOT GETVAR ALL are the same as in the first day
Could it be that the M7_ul script write something from the international version ?
I read the script before and from what I've seen it was flashing only 4 images to make the phone possible to enter the bootloader so you can flash a RUU.
Why does the S-OFF affect the rom making it read and unread the SIM card and when S-ON it's fine?
Why my battery is draining so fast?
I am opened to any opinions/experiments, etc . . .
What I would try if someones know how is to recreate all the partitions and write everything from 0 but can I do that only from USB?
And if so I think I need some partition files from someones elsees HTC M7 Sprit.
From what I've read on the internet, I saw that many persons have one of the problem that I've encountered and I think that all of them could be fixed if we found a way to
rewrite everything (or the import parts that are not rewriten at lest). I think that also the rconfig.img image from a RUU it's important but I don't know how to flash it.
Waiting for sugestions . . .
New Updates . . .
After some research I ended up getting my hands into the DIAG Mode so I could repair my MEID. After a lot of trouble getting the MSL code to enter the DIAG Mode (The phone was S-OFF and the MSLUtility apk could not read the MSL code, which after some tries I S-ON the phone and interesting, the MSL was 000000).
I search a lot to find a way to change to MEID until I got to this tutorial.
All good until I arrived at the part where you find edit the ESN and MEID files but the things was that there was no MEID file, only the ESN file.
After watching the tutorial till the end I saw that he used DFC CDMA tool to write the MEID so I download the tool, installed it, used it in the Demo Mode (no payed account) and after many tries of writing the MEID it finally saved and it was showing in the Phone Information. Also checked in EFS Explorer and the file 1943 which is the MEID file was created.
After that I S-OFF the phone and the NO SIM CARD was not toggling anymore so SUCCESS, I could register the phone to a network. Further more, the DIAG mode and the MSLUtility was now working with S-OFF also.
So a question for the ones that are more experienced and maybe have a clue of what happened . . .
Why having the phone S-ON "accepted" the bug of having no MEID ?
What does S-OFF actually do instead of letting you flash what RUU and FIRMWARE you want ? Cause it seems that S-OFF somehow affects the Android also.

[Q] Missing IMEI - HTC One M7

Please please help if you can. I have a problem with my M7 and am hoping I can find some help here. A problem occurred for me where after restarting the phone, it got stuck at the white HTC screen, then switched off. After about a dozen attempts at factory reset I managed to successfully complete. I then did an OTA firmware update to lollipop 5.0.1 , which appeared to be successful however the phone would not recognize my SIM card. When I checked the phone software and identity details I found that the IMEI, IMEI SV, IMSI, Bluetooth and Baseband is either unknown or Unavailable.
Is there any way that this can be fixed. I have since rooted the phone and had it S-OFF, via SunShine. I really liked this phone and dont want to doorstop it.

[Q] Sprint M7 was previously on Tmob, Trying to flash back to Sprint, now no service.

Hopefully someone can give me some guidance. I bought a phone locally from a facebook classified group. It has a clean ESN and said "ready for activation" on sprints network when checked. The phone has been unlocked and it used on a different network, but was supposed to be flashed back and ready for me to activate with sprint, and all I'd have to do is pop in the Sim card for 4g and activate it.
The phone has no signal at all, so even though I can activate it online through my account, obviously I can not use it. I'm afraid that when it comes to this end of android, I know just enough to get myself in trouble, but not enough to fix my problem on my own!
Here is where I stand.
-Phone MID was changed by seller to Tmobile MID, I had to change it back to sprint MID so I could flash firmware and RUU.
-When read with QPST or CDMA workshop, phone is NV only, not RUIM, which is as it should be.
-Once RUUed, the phone has no service. It is unactivated, but usually an unactivated phone will still show signal. It has a x over the bars. This does not change if I change any settings in *#*#4636#*#*
-I flashed a custom rom (lollipop nocturnal edition) so I could get access to the APN settings. Once the rom was loaded, all I had to do was set roaming options to automatic, and my phone showed signal, albeit it now thinks it is roaming all the time I set up the sprint APN in APN menu anyways, just to make sure it was in there. Phone still shows roaming. PRL = 1
-When I restore back to the image made immediately after RUU, no signal again. PRL shows as a sprint PRL 55xxx. I can't update profile or PRL even on wifi.
MEID MSID MDN and IMEI all appear to be good.
Android Version 5.0.2
Baseband 1.01.20.1225
Kernel 3.4.10
Build LRX22C.H3
I have access to QPST and the free version of CDMA workshop. Phone is DIAG enabled, rooted, TWRP recovery, @ off and unlocked
hboot 1.60.000
os 6.16.651.2
TIA for any help anyone can give.
What about using ruu?

HELP PLEASE!! Strange issue, moto x XT1056 Sim not working

model written on back fine print: xt1056
firmware when i got this phone from ebay: xt1053 retail LP
Bootloader version: 30.BE
i checked imei by dialing *#06# and it showed 0 as IMEI number. i inserted sim and it worked, i even changed sims from different networks and they worked.
everything was ok, but i wanted to fix this imei thing, and downloaded qualcomm nv tools and then read items, and it showed ESN and MEID items correctly but IMEI was 000000000000000000.
i put IMEI similar to MEID with adding 9 at the end for make it 15 digits. wrote it successfully into nv items. rebooted phone and whoaaaa.. IMEI got changed.
later on i flashed xt1056 lollipop stock rom, IMEI was removed, dont know how. and since then no sim is working, no signal, nothing. checked with nv tools, tried to read IMEI and it is shown as 00000000000000.
i cant change them now, it gives read only error even when it accepts SPC code and unlocks phone successfully.
please help, my phone is useless right now.
strange is this phone allows any rom to be flashed on it regardless of carrier specific.

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