Please please help if you can. I have a problem with my M7 and am hoping I can find some help here. A problem occurred for me where after restarting the phone, it got stuck at the white HTC screen, then switched off. After about a dozen attempts at factory reset I managed to successfully complete. I then did an OTA firmware update to lollipop 5.0.1 , which appeared to be successful however the phone would not recognize my SIM card. When I checked the phone software and identity details I found that the IMEI, IMEI SV, IMSI, Bluetooth and Baseband is either unknown or Unavailable.
Is there any way that this can be fixed. I have since rooted the phone and had it S-OFF, via SunShine. I really liked this phone and dont want to doorstop it.
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I think that I tried everything on this phone and it seems that it's getting worst.
I will tell you the device history as briefly as I can . . .
Part 1: (SIM unlock)
Bought a Sprint HTC M7 from eBay (with a cracked screen, bad shape case and bad ESN I think but didn't cared cause I am from Europe and want to use it on GSM)
Unlocked it, rooted, S-off, downgrade to 1.29.651.10 and SIM unlock using this guide.
Part 2: (Parts replacement)
Bought replacement parts from eTradeSupply, replace them and was PARTIALLY fine.
The devices was rebooting randomly (common M7 bug) so I factory reset it.
After that, after 3-4 hours the NETWORK SIGNAL was gone.
Flash a lot of other Sprint RUU, tried to SIM UNLOCK it again many times but no network signal, even more, it was showing NO SIM CARD.
At one point I tried more SIM cards and saw that 2 of them were detected and I had network signal.
After some research I have 2 ideas of what happened:
1) I didn'r replace the SIM READER cause the new assembly already included it (it is between the glass and the frame so couldn't replace it with original one form SPRINT)
2) The SIM READER has some broken pins (someone from a repair shop told me that SIM cards use different depending on the carrier) but still do not understand why it still shows NO SIM CARD for some SIM cards.
Part 3: (Flash Verizon RUU)
After that I tried flashing a Verizon RUU (thought are alike cause both are CDMA phones).
The RUU flash stopped at flashing the system, the phone could not boot again so did factory reset.
No WiFi, no signal, no rotation, no proximity sensor and I think that many other things after the Verzion RUU, which was normal so I flashed back a Sprint RUU.
After that the phone booted but only a GREEN HTC LOGO on white background appeared and after 1-4 minutes it was rebooting.
Deleted the HTC_Setup.apk and still the phone was rebooting. After a better inspection saw that it had "Unknown" IMEI, MEID, etc and also "Unknown" Baseband.
By many experiments I flashed only the Verzion radio.img on the Sprint Stock Rom and saw that the IMEI and all the info went back.
!!! All this time the info didn't change in the phone whey I was reading it from bootloader (FASTBOOT GETVAR ALL) !!!
Part 4: (Flash manually every img)
My idea was that the RUU doesn't rewrite everything because:
1) After all those RUU the sprint email that was activates was still there
2) The Sprint Animation when booting wasn't showing anymore
3) In the RUU flashing process there are about 15 things that are flashed but in a decrypted RUU i saw that their are about 22 img.
Flashed and ENGENIEERING HBOOT, flashed was images i could manually (couldn't flash rconfig.img, didn't know how) and after fastboot reboot-bootloader the device HARD BRICKED
I was lucky that it was in the QHSUSB_DLOAD and I could repair it with Linux and a M7_UL script but using Sprint firmware instead.
After that the phone could read the IMEI and all other info having a Sprint Stock Rom and a Sprint radio.
Part 5: (S-OFF problem)
The things is that when I S-OFF the phone reads the SIM for 5-10 seconds then for another 5-10 seconds it sais that I have NO SIM INSERTED and when changing between those states the "Airplane mode" seems fo flicker like you click on it but it still shows that it's on OFF
When I S-ON it's OK, it can read still only the 2 SIM cards that it was previously reading and it can get network signal for them (also no signal drop)
Another problem is that the battery is draining fast (about 10% for one hour and i am on 4.1.2 android so no 4.4.4 battery bugs)
Some important things:
Now it shows me that the MEID is 00000000 when previously it was like the IMEI but without that last digit
The username is [email protected]
The IMSI, UICC ID are different from previous but I guess that they are dependent on SIM card so I think that it's ok
The values of FASTBOOT GETVAR ALL are the same as in the first day
Could it be that the M7_ul script write something from the international version ?
I read the script before and from what I've seen it was flashing only 4 images to make the phone possible to enter the bootloader so you can flash a RUU.
Why does the S-OFF affect the rom making it read and unread the SIM card and when S-ON it's fine?
Why my battery is draining so fast?
I am opened to any opinions/experiments, etc . . .
What I would try if someones know how is to recreate all the partitions and write everything from 0 but can I do that only from USB?
And if so I think I need some partition files from someones elsees HTC M7 Sprit.
From what I've read on the internet, I saw that many persons have one of the problem that I've encountered and I think that all of them could be fixed if we found a way to
rewrite everything (or the import parts that are not rewriten at lest). I think that also the rconfig.img image from a RUU it's important but I don't know how to flash it.
Waiting for sugestions . . .
New Updates . . .
After some research I ended up getting my hands into the DIAG Mode so I could repair my MEID. After a lot of trouble getting the MSL code to enter the DIAG Mode (The phone was S-OFF and the MSLUtility apk could not read the MSL code, which after some tries I S-ON the phone and interesting, the MSL was 000000).
I search a lot to find a way to change to MEID until I got to this tutorial.
All good until I arrived at the part where you find edit the ESN and MEID files but the things was that there was no MEID file, only the ESN file.
After watching the tutorial till the end I saw that he used DFC CDMA tool to write the MEID so I download the tool, installed it, used it in the Demo Mode (no payed account) and after many tries of writing the MEID it finally saved and it was showing in the Phone Information. Also checked in EFS Explorer and the file 1943 which is the MEID file was created.
After that I S-OFF the phone and the NO SIM CARD was not toggling anymore so SUCCESS, I could register the phone to a network. Further more, the DIAG mode and the MSLUtility was now working with S-OFF also.
So a question for the ones that are more experienced and maybe have a clue of what happened . . .
Why having the phone S-ON "accepted" the bug of having no MEID ?
What does S-OFF actually do instead of letting you flash what RUU and FIRMWARE you want ? Cause it seems that S-OFF somehow affects the Android also.
HTC One, 5.0.2 Sense 6, ARHD 91.1, S-OFF
I've had the above configuration for more than 3 months now. Today suddenly mid-day my phone became unresponsive and I had to reboot. No new software was installed. Since the reboot, the phone has 'No Service' interestingly I can receive phone calls in this state! But I can't make any.
I've tried multiple SIM cards, but I get the same error on all. The SIM cards work on other phones.
I tried *#*#4636#*#* and under Phone Information - my IMEI shows 00000000, Phone number: Unknown.
Similarly, in Phone Identity my MEID shows 00000000.
I'm guessing the above isn't normal?
Any help to get things back to normal is appreciated.
ankanb said:
HTC One, 5.0.2 Sense 6, ARHD 91.1, S-OFF
I've had the above configuration for more than 3 months now. Today suddenly mid-day my phone became unresponsive and I had to reboot. No new software was installed. Since the reboot, the phone has 'No Service' interestingly I can receive phone calls in this state! But I can't make any.
I've tried multiple SIM cards, but I get the same error on all. The SIM cards work on other phones.
I tried *#*#4636#*#* and under Phone Information - my IMEI shows 00000000, Phone number: Unknown.
Similarly, in Phone Identity my MEID shows 00000000.
I'm guessing the above isn't normal?
Any help to get things back to normal is appreciated.
Click to expand...
Click to collapse
MEID is always blank on GSM phones, its only used for CDMA variants.
What is abnormal is a blank IMEI. I would try to return back to stock using a RUU, if your issue persist after the RUU, then its most likely an hardware defect, probably the radiom not uncommon on the M7 unfortunately.
alray said:
MEID is always blank on GSM phones, its only used for CDMA variants.
What is abnormal is a blank IMEI. I would try to return back to stock using a RUU, if your issue persist after the RUU, then its most likely an hardware defect, probably the radiom not uncommon on the M7 unfortunately.
Click to expand...
Click to collapse
Thanks. Reflashed ROM with full wipe and things are back to normal.
Hi Guys
I am very new to this. I bought a M7 from ebay. It was a T-Mobile UK phone. It had the latest lollipop OS on and it was working fine. I was transferring my files over from my other M7 and it suddenly turned off. Since then it is just stuck on the HTC logo. I have tried to hard rest but even after selecting factory reset or recovery it restarts to the logo and is stuck.
Also on the bootloader it says LOCKED and not TAMPERED.
Please can someone tell me how to resolve this step by step as I have been searching the forums but am extremely confused (certain links to toolkits are not available and I just do not understand all the technical stuff like unlock, s on /off!!)
Please someone help!
kel singh said:
Hi Guys
I am very new to this. I bought a M7 from ebay. It was a T-Mobile UK phone. It had the latest lollipop OS on and it was working fine. I was transferring my files over from my other M7 and it suddenly turned off. Since then it is just stuck on the HTC logo. I have tried to hard rest but even after selecting factory reset or recovery it restarts to the logo and is stuck.
Also on the bootloader it says LOCKED and not TAMPERED.
Please can someone tell me how to resolve this step by step as I have been searching the forums but am extremely confused (certain links to toolkits are not available and I just do not understand all the technical stuff like unlock, s on /off!!)
Please someone help!
Click to expand...
Click to collapse
Is the phone still under warranty? If yes send it back.
Otherwise post the output of "fastboot getvar all". Remove the IMEI and SerialNo before posting it.
Hi XDAs, am quite new to this forum but i need your help.
I bought my HTC M7 as used phone in Nigeria, everything seem perfect but I cant connect to any local radio. So I did a manual update to Lollipop 6.0 and HTC sense 6.0. After the update the phone
boots to Sprint and says "INVALID CARD". We don't have Sprint in Nigeria so am kind of stucked. I tried a few people i know that do unlock phone but they couldn't help.
My phone dont prompt for the unlock code, and *#60# don't display my IMEI, bbut in the setting the IMEI number starts with 99000. Please help!
darejohnson said:
Hi XDAs, am quite new to this forum but i need your help.
I bought my HTC M7 as used phone in Nigeria, everything seem perfect but I cant connect to any local radio. So I did a manual update to Lollipop 6.0 and HTC sense 6.0. After the update the phone
boots to Sprint and says "INVALID CARD". We don't have Sprint in Nigeria so am kind of stucked. I tried a few people i know that do unlock phone but they couldn't help.
My phone dont prompt for the unlock code, and *#60# don't display my IMEI, bbut in the setting the IMEI number starts with 99000. Please help!
Click to expand...
Click to collapse
The sprint HTC One is a CDMA phone, not GSM. Thats why its easy to buy one for really cheap, no one wants them These phones can still work on GSM network for roaming purpose. It can be unlocked so you can use it on your local gsm provider but don't expect to get LTE, you'll probably get gsm/3g only.
If your phone is running lollipop: http://forum.xda-developers.com/sprint-htc-one/general/sim-unlock-lollipop-t3068192
otherwise: http://forum.xda-developers.com/showthread.php?t=2586704
Hello Guys,
I just lost my phone and a friend of mine gave me one that he is not using anymore because he did not know how to unlock it so he bought a new one. Now I have that phone and it happens to be an HTC One M7 from Sprint, it is running Android 5.0.2 with HTC Sense 6.0, Software 6.23.651.10. I booted in recovery mode and it says it is Relocked, S-Off, Hboot is 1.61. Also, there is one option that says simlock and if I click on it then it says SD init fail (within the recovery mode menu).
The phone is rooted, I managed to do it via Kingo App and I just need to get it working in another GSM network, I have been looking for information about this but all I have found is info for when we were back in Android 4.2.3 and tried to go with it but it does not work.
If anyone can please help me find a solution so I can unlock this phone I would really appreciate it.