[q] nexus 6 - screen goes off while calling - Nexus 6 Q&A, Help & Troubleshooting

Hello,
I bought the nexus 6 and after upgrading to official 5.1, when i make/receive a call, my screen turns off, and it doesn't turn on until the other person disconnect the call. I have tried using the power button to wake up the screen but it doesn't work at all.
Please Help, I have searched all over the internet to get a solution for this problem but i could not get a fix for it yet.
Best Regards
Jas

jandoria said:
Hello,
I bought the nexus 6 and after upgrading to official 5.1, when i make/receive a call, my screen turns off, and it doesn't turn on until the other person disconnect the call. I have tried using the power button to wake up the screen but it doesn't work at all.
Please Help, I have searched all over the internet to get a solution for this problem but i could not get a fix for it yet.
Best Regards
Jas
Click to expand...
Click to collapse
Do you by chance have a tempered glass screen protector?

manup456 said:
Do you by chance have a tempered glass screen protector?
Click to expand...
Click to collapse
Shouldn't matter I have one and it doesn't do that.
Sent from my Nexus 6 using XDA Free mobile app

droidxxxxx said:
Shouldn't matter I have one and it doesn't do that.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
No, actually it does matter. If it is of lesser quality and it covers the proximity sensor, it will cause problems on 5.1.

droidxxxxx said:
Shouldn't matter I have one and it doesn't do that.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
actually, it does. most of them do(not all though).

droidxxxxx said:
Shouldn't matter I have one and it doesn't do that.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
It shouldn't matter but it's a well known fact that when people updated to 5.1 stock image it did something to the sensor. The people with tempered glass screen protectors had to remove it to resolve the issue. I don't use one and never had this issue my self, but I seen countless post with the issue.

it does work now
Yeah thanks a lot for helping me out fixing my phone. It work's absolutely fine without the tempered glass screen protector. Now i have ordered a normal screen protector as it is very essential for keeping the phone screen safe. Thanks agai. Thanks a lot

jandoria said:
Yeah thanks a lot for helping me out fixing my phone. It work's absolutely fine without the tempered glass screen protector. Now i have ordered a normal screen protector as it is very essential for keeping the phone screen safe. Thanks agai. Thanks a lot
Click to expand...
Click to collapse
You just need to make sure the screen protector has the proximity sensor cut out. It happens with plastic screen protectors as well if they cover the sensors to the left of the top speaker.

Watch out for the Zagg protectors, it also caused some issues with Mom's N6

Related

[Q] screen protector

Ok been using a screen protector for a week now and the pen has scratched the hell out of it so my question is why lol and is any body else got this problem. IF not what ones did you buy mines where cheap so I'm hoping that's the reason.
I'm using my note without any screen protector. Not a single screach yet.
Search the forum. There is plenty of posts in this topic. Go to accessories section.
As xda always says "search, search, search before posting. "
Cheers
Yeah I know lol was just curious as my screen its a mess just glad its on the protector
Its tru i see lines n dents on the protector but mine comes from draw something
Sent from my GT-N7000 using XDA
islandmixed said:
Its tru i see lines n dents on the protector but mine comes from draw something
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
lol yeh mine as well
splitroaster said:
lol yeh mine as well
Click to expand...
Click to collapse
i m using "Professional Screen guard" it is anti glare and lill ruff type but it reduce clarity a bit...
splitroaster said:
Ok been using a screen protector for a week now and the pen has scratched the hell out of it so my question is why lol and is any body else got this problem. IF not what ones did you buy mines where cheap so I'm hoping that's the reason.
Click to expand...
Click to collapse
Wow... U must have some really bad screen protector.
I bought a pack of 10 off ebay for about 10 dollars, my intention was to use these to learn how to apply a screen guard properly first and then buy a relatively expensive quality screen guard later but surprisingly I never had to buy again, cuz those dirt cheap screen protectors have lasted till now with no scratches even after using stylus extensively. I have about 6 more left ( first 3 had big ass bubbles/dust in it after application)
Maybe Iam simply lucky to have found a good seller

Trying to Remove Xperia TL Built in Screen Protector

Trying to remove the Xperia TL's Built in Shatter Proof Screen Protector, Reading tutorial's on how to do so, but cant peel it because it's to hard on the screen. Tryed my finger nail with no luck
Tutorial I watched
http://www.youtube.com/watch?v=4GzYnDnZDRg&feature=youtube_gdata_player
Odp: Trying to Remove Xperia TL Built in Screen Protector
http://forum.xda-developers.com/showthread.php?t=2173505
Already posted here... by me
romcio47 said:
http://forum.xda-developers.com/showthread.php?t=2173505
Already posted here... by me
Click to expand...
Click to collapse
I saw that video along time ago and I followed the steps but the reason i made this thread because the protector wont come off
You just need to pull harder
gregbradley said:
You just need to pull harder
Click to expand...
Click to collapse
no I mean that when I try to scratch the side of the screen so the protector will lift so i can pull it
Use a needle to get underneath it, but I managed it with my fingernail, in the hole just above the sony logo
gregbradley said:
Use a needle to get underneath it, but I managed it with my fingernail, in the hole just above the sony logo
Click to expand...
Click to collapse
Yea I tried my nail and a niddle, for some reason its so strong
AndroidHoneyComb said:
Yea I tried my nail and a niddle, for some reason its so strong
Click to expand...
Click to collapse
W00T I did it
Does the screen feel weird without protecror?
Sent from my LT30p using xda premium
mcsqwizzys98 said:
Does the screen feel weird without protecror?
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
I wouldnt know, as every xperia phone i have got i remove the protector immediately! It is useless and makes the the display worse.
gregbradley said:
I wouldnt know, as every xperia phone i have got i remove the protector immediately! It is useless and makes the the display worse.
Click to expand...
Click to collapse
Oh I see
Sent from my LT30p using xda premium
mcsqwizzys98 said:
Oh I see
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
also, I keep my phone in my pocket without any screen protecors or cases. In the same pocket i have my house keys, car keys and loose change and I have never EVER got a scratch on my screen
gregbradley said:
also, I keep my phone in my pocket without any screen protecors or cases. In the same pocket i have my house keys, car keys and loose change and I have never EVER got a scratch on my screen
Click to expand...
Click to collapse
Somehow I got one on mine now theres this scratch of rainbow (
Sent from my LT30p using xda premium
wow, after 4 xperia phones i have never had this. Obvioulsy my experience is not a gurentee, just my experience.
And you are the first person I have heard of saying this, so if it scratched the glass I am sure it would have scratched the protector as well.
gregbradley said:
wow, after 4 xperia phones i have never had this. Obvioulsy my experience is not a gurentee, just my experience.
And you are the first person I have heard of saying this, so if it scratched the glass I am sure it would have scratched the protector as well.
Click to expand...
Click to collapse
yeah its scratched glass its a piss off lol i odnt even have a clue how it happened going to send it in anywyas having problems with headphone poort since i got it its been creakign and i can pussh it in and my headphones dont owrk sometiems lol so ill probs just end up with new device
mcsqwizzys98 said:
yeah its scratched glass its a piss off lol i odnt even have a clue how it happened going to send it in anywyas having problems with headphone poort since i got it its been creakign and i can pussh it in and my headphones dont owrk sometiems lol so ill probs just end up with new device
Click to expand...
Click to collapse
The device feels weird when touched, But I got used to it.
I am planning to buy a screen protector (to make the device feel smother
AndroidHoneyComb said:
The device feels weird when touched, But I got used to it.
I am planning to buy a screen protector (to make the device feel smother
Click to expand...
Click to collapse
That is just the remains of the "glue" used to keep it on, it will feel exactly the same as before soon.
AndroidHoneyComb said:
The device feels weird when touched, But I got used to it.
I am planning to buy a screen protector (to make the device feel smother
Click to expand...
Click to collapse
¿What do you mean by "feels weird"?.
Arcano said:
¿What do you mean by "feels weird"?.
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Click to collapse
its not as smooth as the protector
AndroidHoneyComb said:
its not as smooth as the protector
Click to expand...
Click to collapse
How long have you had your screen protector off and how and what did you use to clean your screen with after you removed it ?
Sent from my LT30p using xda premium

Active display sometime didn't show up

I recently found this issue couple weeks ago . I never messing a found with my moto x n it's still pure unrooted and I just found my moto x when I pull off from my name pants or if I flip it over it didn't show up the active display . and the next week I did use the turn off turn on button whenever I wanted and when I click it off and hoping or expecting the phone show the active display but it won't show up . but everything is good if I restart the phone . does this bother you or ever happen with you before ?
Sent from my XT1053 using Tapatalk
still happening, hopefully you guys have any input for this
Any auto taskkiller U use?
bmszabo said:
Any auto taskkiller U use?
Click to expand...
Click to collapse
I have the same problem on my Moto X 1053 :c it's really annoying.. it can be solved restarting the device but is a question of time.. because it happens again.. :/ i tried removing Clean Master or other kind of applications like those...
Hope you can help me
I thought I was the only one . any solution to make this go away ? I only use power toggle
Sent from my XT1053 using Tapatalk
Anyone with the same problem?? :c
hard_core93 said:
Anyone with the same problem?? :c
Click to expand...
Click to collapse
Do you have a screen protector or case that is covering the proximity sensor next to the earpiece? That could be it
pyro6128 said:
Do you have a screen protector or case that is covering the proximity sensor next to the earpiece? That could be it
Click to expand...
Click to collapse
My case I can only use the original default screen cover that out from the box and seem sometime it didn't show the active display . maybe this is only happen to xt1053 Tmobile version.
Other case have no clue.
Sent from my XT1053 using Tapatalk
banboy said:
My case I can only use the original default screen cover that out from the box and seem sometime it didn't show the active display . maybe this is only happen to xt1053 Tmobile version.
Other case have no clue.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
I use a case.. i think is generit.. and the default screen cover too.. but i think the case is not the problem then... and i have the XT1053 from Mexico..
hard_core93 said:
I use a case.. i think is generit.. and the default screen cover too.. but i think the case is not the problem then... and i have the XT1053 from Mexico..
Click to expand...
Click to collapse
I'm willing to bet its the default screen protector. It doesn't have a cutout and makes the proximity sensor go crazy. Your phone thinks its in your pocket which is why active notifications aren't coming on. I had a similar issue with my screen staying off during calls, and not being able to turn the screen back on because the phone thought my face was next to it. Take off the screen protector and I bet your issue goes away.
pyro6128 said:
I'm willing to bet its the default screen protector. It doesn't have a cutout and makes the proximity sensor go crazy. Your phone thinks its in your pocket which is why active notifications aren't coming on. I had a similar issue with my screen staying off during calls, and not being able to turn the screen back on because the phone thought my face was next to it. Take off the screen protector and I bet your issue goes away.
Click to expand...
Click to collapse
Mmm.. ok i'll try it when i get a new screen protector.. but.. it does work sometimes.. freaky.. i don't know.. maybe the sensor goes crazy as you say
hard_core93 said:
Mmm.. ok i'll try it when i get a new screen protector.. but.. it does work sometimes.. freaky.. i don't know.. maybe the sensor goes crazy as you say
Click to expand...
Click to collapse
Yea, I'm willing to bet the sensor is freaking out. And two of you in this thread that have the problem also have the original screen protector on that blocks the sensor, so it seems most likely.
pyro6128 said:
Yea, I'm willing to bet the sensor is freaking out. And two of you in this thread that have the problem also have the original screen protector on that blocks the sensor, so it seems most likely.
Click to expand...
Click to collapse
Yeah I still used the original screen protector that is coming out from the box so it still look like a brand new phone . well you know the reason I did that because too lazy to get a new screen protector but don't you think default screen protector that came right from the box is too thin that will make the sensor went crazy ? I mean that's only my thought from logical point of view .
Sent from my XT1053 using Tapatalk
banboy said:
Yeah I still used the original screen protector that is coming out from the box so it still look like a brand new phone . well you know the reason I did that because too lazy to get a new screen protector but don't you think default screen protector that came right from the box is too thin that will make the sensor went crazy ? I mean that's only my thought from logical point of view .
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
The original screen protector was making my phone go nuts. As soon as i took it off, the issue went away. My issue was that when I was on a call, my face being next to the phone would trigger the screen to go black (as it should). But then when taken away, it would stay black, because the screen protector was messing with the sensor.
pyro6128 said:
The original screen protector was making my phone go nuts. As soon as i took it off, the issue went away. My issue was that when I was on a call, my face being next to the phone would trigger the screen to go black (as it should). But then when taken away, it would stay black, because the screen protector was messing with the sensor.
Click to expand...
Click to collapse
Well thank's pyro, even I haven't tried out yet but I will do that and thx for the heads up about the screen protector. you know funny thing, even lot's of people loves Nexus 5, Damn I'm more prefer nexus 5 since the battery is like a beast its like Toyota Prius .
I wish for the next gen of phone Motorola will make this feature as their patent and will be the only phone that will have this kind of feature and also for google nexus too.

The Nexus 4 - Did it survive ?

After all this time of use with the nexus I made a brief video if the nexus 4 survived well or not. I hope you like it guys and if you do like it then subscribe and share this video
http://www.youtube.com/watch?v=eDDOSyLLnGs&feature=gp-n-y
very interesting video. What do you think is the reason for the broken on-screen-buttons?
MrSchaal said:
very interesting video. What do you think is the reason for the broken on-screen-buttons?
Click to expand...
Click to collapse
Could be from a direct fall in the screen since it's not just the onscreen buttons, its the part of the onscreen buttons like even in Fullscreen games this side won't work .
Very interesting problem
Sent from my Nexus 4 using Tapatalk
which app do you uses to replace the navigation bar?
Edit: oh saw it, did'n watched the whole clip my bad
BassBlaster said:
Very interesting problem
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Any ideas on a fix ?
Same problem my side. I was advised to replace the digitizer, and apparently this can be caused by normal wear and tear; fortunately for me, the problem resolved itself somehow. No idea whether that can happen to others as well, but still...
Maybe it was rom related or screen was dirty or something dirty was on your screenprotector. For everyone who reads this i recommend a screenprotector and a gel case or someother but gel absorbs the shocks good so the glass wont break and screen protectors protects your screen also a bit from humid weatherm
Verstuurd vanaf mijn Nexus 4 met Tapatalk
The navigation bar is very likely to be a kernel problem maybe swipe2wake function.
Try to change it.
Flashing to stock 4.4.3 didn't solve the problem instantly. It took about a week before it came back to normal. Screen protector was okay, it's still clean and clear
Sent from my Nexus 4 using XDA Premium 4 mobile app
Raibbl said:
Any ideas on a fix ?
Click to expand...
Click to collapse
Replace the digitizer
Sent from my Nexus 4 using XDA Premium 4 mobile app
How much does it cost ? And I read reports about people getting their batteries changed and it worked also should I just buy another phone?
nice vid
This is very nice and interesting video.
I really like it.
I should make a video about my Nexus 4.
With 1 year and I bet I could sell it as a new phone.
No scratches anywhere, but I use tempered glass screen protector at the front and a normal screen protector at the back.
So the nav bar on my phone stopped working. I had to get the digitizer replaced with a new (probably used) one. This set me back by INR 5500 (under 100$)
Expensive for my small salary, but I would prefer a working phone any day of the week.

Screen goes black when calling or getting called

Hi.
I got this phone about 5 months ago, and i was not regularly using it to make phone calls... but unfortunately now i have to, since i smashed my main phone.
Anyway, it worked perfectly until last week.
Now, whenever i get called, or i'm trying to call someone, the display goes black. I cannot see who's calling and cannot answer the call, unless i drag the drop-menu (usually notifications are displayed there) from the top; and if i'm the one trying to call someone, the moment i press call the screen goes black and cannot use the phone until either the person answers and then hangs up, or i have to wait for that robot to finish it's speech ...
Games like CoD mobile and Lineage Revolution work fine, but i need to be able to use the phone now (
This morning i whipped the device clean, but it still does the same.
Please help.
Thank You.
I had the same problem turned out to be the glass screen protector I was using, if your using one take it off and try calling someone.
Sent from my NX629J using Tapatalk
bezzer8812 said:
I had the same problem turned out to be the glass screen protector I was using, if your using one take it off and try calling someone.
Sent from my NX629J using Tapatalk
Click to expand...
Click to collapse
Thank you mate.
Never would have thought that the problem started when i changed the screen protector.
Thanks.
iPlayPingPong said:
Thank you mate.
Never would have thought that the problem started when i changed the screen protector.
Thanks.
Click to expand...
Click to collapse
No problem bugged me for ages until I tried it lol.
Sent from my NX629J using Tapatalk
Do not buy the tempered glass screen protector from Nubia for the 3/3S. Customer service has admitted it interferes with proper operation of the proximity sensor.
Red Magic (Red Magic)
Jan 9, 22:37 CST
Hello, thank you for your contact. After attaching the tempered film, it will have a slight impact on the proximity sensor of the mobile phone. It is recommended not to paste the tempered film.
benc51 said:
Do not buy the tempered glass screen protector from Nubia for the 3/3S. Customer service has admitted it interferes with proper operation of the proximity sensor.
Red Magic (Red Magic)
Jan 9, 22:37 CST
Hello, thank you for your contact. After attaching the tempered film, it will have a slight impact on the proximity sensor of the mobile phone. It is recommended not to paste the tempered film.
Click to expand...
Click to collapse
Wow they made the same error even on the s variant I have a feeling there going to have low repeat customers I for one won't being buying anything from them again.
Sent from my NX629J using Tapatalk
Is there a way to disable the proximity sensor entirely?
maybe it's a little late but, I realized that by using a matte type mica the problem was solved
buy here

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