nexus 6 - Top speaker has no sound - Nexus 6 Q&A, Help & Troubleshooting

Hello All,
My nexus 6 randomly decided to no longer allow sound on the top speaker. the phone has not been rooted or unlocked. It is completely stock. When playing music or trying to place a call, there is no sound on the top speaker, but the bottom works fine. During a call, the other party can hear me but I obviously cant hear them. Is it possible this is some sort of software bug? I restarted the phone and did the factory reset. All I can think is it is a blown speaker and to go through a warranty replacement. Thoughts?
Thank you!

backdown00 said:
Hello All,
My nexus 6 randomly decided to no longer allow sound on the top speaker. the phone has not been rooted or unlocked. It is completely stock. When playing music or trying to place a call, there is no sound on the top speaker, but the bottom works fine. During a call, the other party can hear me but I obviously cant hear them. Is it possible this is some sort of software bug? I restarted the phone and did the factory reset. All I can think is it is a blown speaker and to go through a warranty replacement. Thoughts?
Thank you!
Click to expand...
Click to collapse
Yup RMA would be the best thing to do.
Verstuurd vanaf mijn Nexus 6 met Tapatalk

Related

[Q] Phone Call Problem! Pls help out!!

Hi!
Everytime i get or make a call i cant hear my "call-partner"...when i turn speaker on i can hear him perfect! He can hear me also perfect the whole time! When i click on Volume up it shows "Headphone volume" and the over the headphone i can my call-partner. So i guess my phone thinks the headphones are connected?! But... my media player works normally over my speakers and my phone rings, also....
pls help me out...its now almost 3 weeks, that i always have to make calls over the speaker and i flashed every possible firmware...from stock ginger to cyano to miui back to a ginger-rom and and and ....
now im on Miui, cause my phone also goes black during a call and on MIUI i can turn off my proximity sensor
somehow my phones sucks :/ but i love SGS !!
Thanks for the help!
Please help me somehow...write ideas or anything...
how can i test my normal "earspeaker" is its still working?? is there a app?
pls write any ideas!!
.passi. said:
Hi!
Everytime i get or make a call i cant hear my "call-partner"...when i turn speaker on i can hear him perfect! He can hear me also perfect the whole time! When i click on Volume up it shows "Headphone volume" and the over the headphone i can my call-partner. So i guess my phone thinks the headphones are connected?! But... my media player works normally over my speakers and my phone rings, also....
pls help me out...its now almost 3 weeks, that i always have to make calls over the speaker and i flashed every possible firmware...from stock ginger to cyano to miui back to a ginger-rom and and and ....
now im on Miui, cause my phone also goes black during a call and on MIUI i can turn off my proximity sensor
somehow my phones sucks :/ but i love SGS !!
Thanks for the help!
Click to expand...
Click to collapse
Maybe there is some trouble with your Headphone input detection. Have you tried to use a headphone with it? Do you have sound then?
Thanks for the answer!
Yes, when i put my headphones in, i can hear the voice of the "caller" and i can hear music....but when i put the headphones out again, i cant hear him.
So i thought, perhaps my phone thinks that there are always my headphones plugged in.... but my music player plays sound through the speakers....strange?!
whats going on?! is there a different phone.apk i could try? but i flashed many FW and nothing solved the problem...
or does an app exist here i can test my external ear speaker?!
I vaguely remember a CM7 issue wherein you had to toggle mute to trigger the voice to work on calls. I'm sure your problem is different, since it's happening across multitple firmwares, but it's food for thought.
I would have also assumed your phone was thinking headphones were plugged in when they weren't. But if music plays through the rear speaker just fine, this must not be the case.
Whatever it is, good luck!
Does nobody know a method or a app with what i can test my "Earspeaker" ?
I have the same issue with my i9000M and have been unable to determine the cause. There must be a way to completely wipe the phone and restore a stock ROM in order to reset whatever setting controls handset speaker volume.
psss... noone is looking??? it is top secter Samsung's procedure, do not share:
1. factory wipe
2. flash stock firmware
3. factory wipe
I've got this exact issue.. proximity sensor is also broken and locks up the phone. I disabled it with a patch - but my earpiece is non-functional on stock.
Ideas? Hardware defect?
[Sorry to bump.]

Nexus 7 buzzing speaker unusual fix

It's rather common that Nexus 7's speaker membrane pops out and starts producing buzzy sound. After 2 days of being owner of this tablet, I noticed it, because notification sound was extraordinarily buzzy. I tried listening to my music and sound was horrible - when volume was over 40%, it was almost impossible to listen to anything. I've read here on xda that removing back cover and pushing speaker membrane back in place fixes that problem (there is even guide on iFixit). Because I'm lazy and don't want to disassemble my N7, I fixed it another way - by blowing air into the right and left part of speaker hole. It sounds ridiculous but, surprisingly, it really works. Sound is normal now, even at 100% volume, whatever it's notification or music. I decided to write about it, because I haven't seen any aftermarket speakers for N7 on eBay (I'm waiting for them, because it's tilting at windmills - membrane often pop out again), returning it back under warranty doesn't seem to fix it, and most of fix guides tell to disassemble the device.
Konpon96 said:
It's rather common that Nexus 7's speaker membrane pops out and starts producing buzzy sound. After 2 days of being owner of this tablet, I noticed it, because notification sound was extraordinarily buzzy. I tried listening to my music and sound was horrible - when volume was over 40%, it was almost impossible to listen to anything. I've read here on xda that removing back cover and pushing speaker membrane back in place fixes that problem (there is even guide on iFixit). Because I'm lazy and don't want to disassemble my N7, I fixed it another way - by blowing air into the right and left part of speaker hole. It sounds ridiculous but, surprisingly, it really works. Sound is normal now, even at 100% volume, whatever it's notification or music. I decided to write about it, because I haven't seen any aftermarket speakers for N7 on eBay (I'm waiting for them, because it's tilting at windmills - membrane often pop out again), returning it back under warranty doesn't seem to fix it, and most of fix guides tell to disassemble the device.
Click to expand...
Click to collapse
Did your speaker sound like it was blown at any level? Like if it was barely loud enough to hear with the naked ear, did the low bass type tones sound like a badly blown speaker?
I tried the membrane trick but I have one speaker that didn't feel like the other one and didn't pop in place and it sounds like garbage for anything besides high treble tweeter type notifications.
I'm trying to decide if its actually blown or if others have seen this issue and fixed it.
Sent from my Nexus 7 using Tapatalk HD
CharliesTheMan said:
Did your speaker sound like it was blown at any level? Like if it was barely loud enough to hear with the naked ear, did the low bass type tones sound like a badly blown speaker?
I tried the membrane trick but I have one speaker that didn't feel like the other one and didn't pop in place and it sounds like garbage for anything besides high treble tweeter type notifications.
I'm trying to decide if its actually blown or if others have seen this issue and fixed it.
Click to expand...
Click to collapse
Before "fix" it was just little quieter than normal, but it was buzzing terribly, especially at loud and piercing sounds (like opera mezzosoprano singing long note, or clarinet). Little buzz was audible at every frequency, with exception of very low volume(<40%).
I had the same problem so I hit the back of my tablet a few times and it fixed it
Sent from my Nexus 7 using Tapatalk HD
I have the buzzing speaker problem on my Nexus 7. It's the right speaker only. Frank Sinatra singing "Theme from New York, New York" seems to really get it buzzing, more than just about anything else I've tried.
Pro Tip: search YouTube for "left right speaker test". The video alternates playing through each side - great for troubleshooting any type of audio system.
Tried the OPs method of blowing into the speaker hole, it fixed it for a few seconds. So I popped off the back, and pushed on the diaphragm of the right speaker. It was obviously popped out compared to the left, and I popped it back in. Played Frank Sinatra again, it was fine for a few seconds then started buzzing again :crying:.
If I hold the diaphragm down with light finger pressure, it's fine. Maybe I can stick a piece of foam in there and it will stay in place. I don't have anything suitable in the house at the moment, so that is an experiment for another time.
The right thing to do is send it in for repair under warranty, but I don't want to be without my Nexus 7.
ron917 said:
I have the buzzing speaker problem on my Nexus 7. It's the right speaker only. Frank Sinatra singing "Theme from New York, New York" seems to really get it buzzing, more than just about anything else I've tried.
Pro Tip: search YouTube for "left right speaker test". The video alternates playing through each side - great for troubleshooting any type of audio system.
Tried the OPs method of blowing into the speaker hole, it fixed it for a few seconds. So I popped off the back, and pushed on the diaphragm of the right speaker. It was obviously popped out compared to the left, and I popped it back in. Played Frank Sinatra again, it was fine for a few seconds then started buzzing again :crying:.
If I hold the diaphragm down with light finger pressure, it's fine. Maybe I can stick a piece of foam in there and it will stay in place. I don't have anything suitable in the house at the moment, so that is an experiment for another time.
The right thing to do is send it in for repair under warranty, but I don't want to be without my Nexus 7.
Click to expand...
Click to collapse
Mines broken again and this time it's both speakers and they don't even play music it's like all crackling noises so I'm getting it rma
Sent from my Nexus 7 using Tapatalk HD
is it broken?
xfrancis14 said:
Mines broken again and this time it's both speakers and they don't even play music it's like all crackling noises so I'm getting it rma
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Hi I encountered bad speaker sound at very low volumes - but both times it happend a reboot fixed the issue?!
I tried one of the left-right speaker tests at YouTube - and everything is fine. I'm wondering - could it only be a software problem?
It happens while my daughter is playing games on the N7 - and when it's gone bad all other apps suffers from broken/bad sound, until a reboot - (tried it twice now)
/Bo
chefudvikler said:
Hi I encountered bad speaker sound at very low volumes - but both times it happend a reboot fixed the issue?!
I tried one of the left-right speaker tests at YouTube - and everything is fine. I'm wondering - could it only be a software problem?
It happens while my daughter is playing games on the N7 - and when it's gone bad all other apps suffers from broken/bad sound, until a reboot - (tried it twice now)
/Bo
Click to expand...
Click to collapse
Try a factory reset and see what happens
Sent from my Nexus 7 using Tapatalk HD
chefudvikler said:
Hi I encountered bad speaker sound at very low volumes - but both times it happend a reboot fixed the issue?!
I tried one of the left-right speaker tests at YouTube - and everything is fine. I'm wondering - could it only be a software problem?
It happens while my daughter is playing games on the N7 - and when it's gone bad all other apps suffers from broken/bad sound, until a reboot - (tried it twice now)
/Bo
Click to expand...
Click to collapse
Different or similar problem, most folks with this issue it persists until the speaker membrane is poked back into place.
xfrancis14 said:
Try a factory reset and see what happens
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Don't think my kid will allow all of her progress in the games to be lost ... But I will try it if the problems persists.
What difference would a complete factory reset do compared to just rebooting a part from erasing all user data.
/Bo
---------- Post added at 11:32 PM ---------- Previous post was at 11:25 PM ----------
khaytsus said:
Different or similar problem, most folks with this issue it persists until the speaker membrane is poked back into place.
Click to expand...
Click to collapse
Hmm I thought of that too... I'll try opening the case next time it happens - if it happens again. I just can figure out how a soft reboot then fixed it?
Thanks for the reply.
chefudvikler said:
Don't think my kid will allow all of her progress in the games to be lost ... But I will try it if the problems persists.
What difference would a complete factory reset do compared to just rebooting a part from erasing all user data.
/Bo
Click to expand...
Click to collapse
Factory reset wipes /data and /cache partitions and deletes .android_secure directiory in emmc (according to CWM Recovery wipe). If problem persists, try unlocking bootloader, performing complete reflashing to stock and relocking bootloader back. Here is nice tutorial to start with: http://forum.xda-developers.com/showthread.php?t=1907796.
Buzzing was driving me crazy - it was coming back, no matter what I tried. What's more, when I took out my Nexus out from case (Nillkin one), screen cracked and upper part of the screen stopped responding to touch. It was too much for me, so I backed it up, restored stock, locked bootloader and sent it for repair under warranty. After 2 weeks (love you, Asus support), I've got it back - they replaced display and speaker. For over a month speaker is working flawlessly - clear sound, no buzz, even during listening to opera arias and playing Castor notification.
Konpon96 said:
Factory reset wipes /data and /cache partitions and deletes .android_secure directiory in emmc (according to CWM Recovery wipe). If problem persists, try unlocking bootloader, performing complete reflashing to stock and relocking bootloader back. Here is nice tutorial to start with: http://forum.xda-developers.com/showthread.php?t=1907796.
Buzzing was driving me crazy - it was coming back, no matter what I tried. What's more, when I took out my Nexus out from case (Nillkin one), screen cracked and upper part of the screen stopped responding to touch. It was too much for me, so I backed it up, restored stock, locked bootloader and sent it for repair under warranty. After 2 weeks (love you, Asus support), I've got it back - they replaced display and speaker. For over a month speaker is working flawlessly - clear sound, no buzz, even during listening to opera arias and playing Castor notification.
Click to expand...
Click to collapse
Thank you for explaining - I will reflash if the problem persists.
/Bo
chefudvikler said:
Thank you for explaining - I will reflash if the problem persists.
/Bo
Click to expand...
Click to collapse
What? Flashing is not going to fix broken speakers... Good grief.
When I first received my nexus 7 in July of 2012 it had a serious problem with speaker buzz and pop. I was going to send it back and exchange it for another. I also entertained the idea of buying a replacement speaker and doing the repair myself. After I had the tablet for maybe four or five days it just stopped buzzing and hasn't had any audio problems since! The only thing I can think of is that it had a problem with the membrane in the speaker or something along those lines and from it just being moved and/or bumped around it inadvertently corrected itself. Still after that the volume was very low and not very audible even at the highest setting. After the 4.1.2 upgrade it seemed to take care of that problem as the volume is plenty audible and clear now....ill take it!
Sv: Nexus 7 buzzing speaker unusual fix
khaytsus said:
What? Flashing is not going to fix broken speakers... Good grief.
Click to expand...
Click to collapse
I suspect it might be a software problem, since reboot did the trick the two times it happened
Sent from my Nexus 7 using xda app-developers app
As khaytsus said, it is unlikely to be a software problem, but it's always worth reflashing full stock - after that you will be sure if it's hardware or software problem, there always could been flash problem during production. If it disappears, you will save 2 weeks of waiting for Asus repair.
Sent from my Nexus 7 using Tapatalk HD
Had the same problem 2 weeks ago. So I restored my N7 to stock and sent to RMA. They replaced speaker (don't know which - if left or right ). 3 days everything was ok, but then I installed AirDroid, open it and heard the same annoying cracking sound ...so what now? I also tried speakers with PowerAMP player, in which I found that left speaker is K.O....so for second time the same problem. I'm really disappointed, because I also had problems with left side of display (problem of first series - display started to detach from case) and now problems with speakers...really bad for oficial Google product ...I will probably return it back and want my money back.
When my N7 speakers started acting up like that, I just found out which speaker was crackling, and then ripped it out. Now I only have one speaker but at least it doesn't crackle.
I had speaker problems too. I took the back off the nexus and noticed if u hold lightly on the speaker it would stop distorting so what I did was pull the black cloth cover back about halfway and folded a small peice of paper towel about four times and cut it the same size as the speaker and tucked it between the cloth grill and speaker. Then placed the back cover back on and its been working great. Just dont fold the paper towel too thick because there's not a lot of room between the back cover and speaker It only needs light pressure on the speaker .I hope this will help cause a bad speaker just ruins the whole experience. Its a shame we have to do this sort of thing
Sent from my HTC6435LVW using Tapatalk 2
Finally - real cure to Nexus 7 speaker issues
After trying all the home grown remedies for blown Nexus 7 speakers (including bubble wrap, blowing, sucking, prodding, etc.), I finally have completed a real fix. I replaced the drivers with some Nokia E73 speaker replacement parts purchased on EBay for about $3 ea.
The Nokia speakers are a little larger than the ASUS originals, so a bit of plastic scraping, mashing, soldering and general butchering is needed. (Remove the whole speaker assembly first before making any mods). But the result is good. The Nexus sounds quite a bit louder than originally, and the quality is as good as you could expect from tablet / phone speakers.
Naturally - warranty is voided. But the advantage is if they blow again, it's a $3 and 10 minute fix.

[Q] No sound from top speaker when receiving calls

The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Anyone?
Maybe your ringtone is mono, not stereo
Sent from HTC One 802w Dual Sim with my hand...
Nope, i tried multiple ringtones and same problem occurs.
Ok, one last bump.. this "problem" occurs even with latest OTA update (4.4.2), can anyone test it and report if it's normal or not?
I tried CM 11 and OmniRom and there was no such problem..
I confirm this issue on desire 820
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
shirodkar8 said:
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
Click to expand...
Click to collapse
No, sadly i didn't solve this issue.. i have One M8 now and it also has this same problem, so i guess it's "broken" by design across all HTC phones with boomsound speakers.
Only thing that solved it for me was custom rom (AOSP based, i'm not sure about Sense based), so it's pretty clear that it's software feature, issue or whatever they call it.
i have same problem on htc desire 820
I jave same problem here on desire 820
brother same thing happened in my htc one 802w
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
brother same thing happened in my htc one 802w plz tell me thé solution what you did ..my phone top speaker not working when i receive a call i dont hear any sound so i have to open loudspeaker to make bottom speaker work
8535097644 is my phone number plzz tell me if any one knows thé solution
Bottom speaker HTC 820 has no sound
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Yat Ken Chu said:
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Click to expand...
Click to collapse
Posting in the right forum could help
Desire 820 here: http://forum.xda-developers.com/desire-820
The only suggestion I can give without knowing particularly this device is to go back to stock rom if you are using a custom one to look if its software related only. A factory reset is also something you want to try (backup your files first)

No sound at all

So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?
UsernameWasTaken said:
So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?
Click to expand...
Click to collapse
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.
Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk
JoinTheRealms said:
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.
Click to expand...
Click to collapse
Yes, the mic died, too, because when called, the person on the other end gets no sound whatsoever from my part. It's the same the other way around, which is strange since the mic and ear speaker are on the opposite sides of the phone. What takes out both of them + the main speaker?
I recorded a film with camera while a moderate music played in the room, but there's nothing but crackling.
Ben36 said:
Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes, maybe 3 hours before I noticed the problem the first time. I listened to music while outside.
If you're aiming at the phone thinks it has earphones always connected, it's not that. The phone clearly registers when they are plugged in and when they aren't by displaying, or not, the earphones icon in the notifbar.
Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware
It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk
Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing
Tcm9669 said:
Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware
Click to expand...
Click to collapse
Yes, a few times. Factory reset and V20b reflash, too (It was on official 4.1.2 anyway), and wiped all the partitions from boot menu.
Ben36 said:
It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
As I stated in my previous post, phone detects the headphones the normal way when they are plugged in and displays the headphones icon in notification bar, and removes it when I pull them out. Furthermore, music players pause/stop playing the moment the phones are unplugged.
JoinTheRealms said:
Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing
Click to expand...
Click to collapse
Thanks, I'll have a look, but I'm not really sure what I can or should do.
The thing is, the phone is under a year old and has warranty, so I elect not to open it by myself... yet. Just don't want to leave it at the shop where it'll most certainly spend at least 10 days before anyone even looks at it (because of Easter and International Workers' Day). I'm also baffled by the fact that the ear speaker on top of the phone doesn't work. If it were just the bottom part, I would've gotten a replacement and switched it myself (one part holds both), but it's obviously something more complicated than that and I don't dare to discover what on my own.
In any case, I'll see what I can do about the problem after the holidays and I'll keep you apprised of the outcome.
Epilogue: The motherboard was faulty and they gave me a new phone.

Low earpiece volume while in call verizon moto x

Hi everyone. While on a call I can barely hear the other person no matter what I do. I turn the call volume all the way up and the sound stays the same. Otherwise this phone works great, Should I take it back to verizon?
I'm having the same problem, have to move my ear around to hear and the fact that my battery goes from 4% to 90% in 1 min and now charges when it wants to .... So I'll go back to my lg g3
Sent from my XT1097 using XDA Free mobile app
dflan83 said:
Hi everyone. While on a call I can barely hear the other person no matter what I do. I turn the call volume all the way up and the sound stays the same. Otherwise this phone works great, Should I take it back to verizon?
Click to expand...
Click to collapse
I just got the phone today and have same issue, other than that phone is great. Have you found a solution or did you exchange it?
jamjr74 said:
I just got the phone today and have same issue, other than that phone is great. Have you found a solution or did you exchange it?
Click to expand...
Click to collapse
after some time I got use to it. I think its the covering on the top speaker that makes the volume so low. After re positioning my ear I can hear it well enough but I still wish it was a bit louder.
That being said, I find no fault in this phone, its gorgeous and really fast and comes with no frills android experience so I decided to stick it out

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