I have an AT&T Galaxy S6 Edge that I have been using on Cricket. I have never received the update that AT&T released earlier this month. There seems to be some confusion as to if you get those software updates on Cricket or not as I have gone through forum posts where some people have stated they have received updates for some devices and others say they have never received updates while using Cricket for AT&T devices. I did have them unlock my device so I could also use it on T-Mobile. Has anyone else had issues getting the update? Could it be related to my device being on Cricket or being unlocked? I have also tried putting an AT&T Go Phone sim (with active service in) and my device contacts the server and still doesn't see the update. I am not sure what else to try.
---
Never mind. With the Go Phone sim in, advancing the date a day, it allowed me to check again and then it found the update. Still think it is ridiculous that they won't let their own phones receive updates on Cricket.
I'm using an ATT sim, and have not received an update. I've advanced all the way through June to check for updates without success... as well as reinstalling via ODIN multiple times.
Theaccomplice88 said:
I'm using an ATT sim, and have not received an update. I've advanced all the way through June to check for updates without success... as well as reinstalling via ODIN multiple times.
Click to expand...
Click to collapse
Update file will be live in like 30 minuetes . Just Wait
I had a phone that would not take an OTA not matter what I did, one of many defects i found with the phones i tested. You might have one of those in that back. The rest of the phones I have tested took OTA on first try.
http://forum.xda-developers.com/galaxy-s6-edge/general/s6-edge-problems-issues-list-t3120819
same thing happened to me i just used the odin file. done
Related
My girlfriend just got a Moto X from the holiday sale last week. She bought an AT&T branded devices so she could use it on Straight Talk.
It works fine on the network, but the OTA updates would just not work at ALL. Every time it wanted to update, it would ask to be on the wi-fi network, which it already was. And if we ever got a progress bar, it just said "Will Resume when on Wi-Fi" and showed a 0% progress for over an hour.
Motorola support was utterly useless, they hung up on us, TWICE, after 2+ hours of phone calls, and the third time the level two technician, who we were told could force the update, told us we could factory reset the phone to make it work.
After THAT failed, he told us we could just mail it back to Motorola and they'd install the update themselves. At that point I just used RSD Lite to flash the 4.4 stock firmware, because it was much faster than waiting two weeks for the same thing. Now I'm not sure if the OTA updates are working still, but she's been unable to download the new boot services or active notifications apps, which makes me thing there are still problems with it.
Anyone else have these issues with OTA updates? Specifically with the AT&T variant?
Anything would be helpful!
I am having the same problem on an AT&T model purchased from the holiday sale. I tried the factory reset suggestion and that didn't work. I am actually on the phone with level two support right now hoping for a solution. I will post a follow up if anything works to resolve this issue.
I updated two Moto X's to 4.4 with no problems at the beginning of the month, but I had this same issue this past weekend when my latest Moto X arrived and I tried to update it. I finally got the update to download by tethering to my other phone instead of using my home Wi-Fi. Sucked that it used my AT&T data, but at least it worked. I researched it a bit and apparently some Motorola Android phones have had this issue before. Others said it will eventually download if you just leave it, but it could take a while. Pretty sure it's an issue with Motorola's update servers because a bunch of people will report it at once and factory resetting doesn't help.
I haven't had this issue but you can always just download the OTA manually and sideload it with adb.
Sent from my Moto X
gtg465x said:
I updated two Moto X's to 4.4 with no problems at the beginning of the month, but I had this same issue this past weekend when my latest Moto X arrived and I tried to update it. I finally got the update to download by tethering to my other phone instead of using my home Wi-Fi. Sucked that it used my AT&T data, but at least it worked. I researched it a bit and apparently some Motorola Android phones have had this issue before. Others said it will eventually download if you just leave it, but it could take a while. Pretty sure it's an issue with Motorola's update servers because a bunch of people will report it at once and factory resetting doesn't help.
Click to expand...
Click to collapse
Okay, as much as it sucks, it's somewhat comforting to hear that others are having the issue as well.
Since it was new out of box, and all Moto Support wanted to do was install it at their factory, we just used RSD Lite and pushed the 4.4 factory image.
_MetalHead_ said:
I haven't had this issue but you can always just download the OTA manually and sideload it with adb.
Sent from my Moto X
Click to expand...
Click to collapse
We just wound up flashing the 4.4 Factory Image from RSD Lite in the end. Is there a good repo for OTA zips for ATT though? I found one for an earlier update listed here in XDA (the one that brought some camera fixes), but I couldn't find any other stock OTA zips that could be applied via stock recovery outside of that one.
soxfan37 said:
I am having the same problem on an AT&T model purchased from the holiday sale. I tried the factory reset suggestion and that didn't work. I am actually on the phone with level two support right now hoping for a solution. I will post a follow up if anything works to resolve this issue.
Click to expand...
Click to collapse
If support doesn't help (they were pretty sucky towards us), you can use RSD Lite to apply the factory 4.4 image to the phone without any modifications
Tmobile version not updating either
I have the Tmobile variant. Its not taking the update either. Two different ways its prompting and not working. The first is I have a notification that the update will begin when I'm on wifi. I'm on wifi and it never starts. After reboot, I check the 'about phone', --system updates. "It tells me an update is currently being downloaded. You will be notified when the download is complete."
Waiting and waiting.....
After my second call yesterday, level two escalated me to level three. They called me this morning, (they don't take incoming calls) and the rep pushed the update to my phone. It took about 10 minutes and then the update started downloading. After a reboot I was then able to download the kitkat update. So now all is well. One of the reps at level two said he tried pushing the update to me (on Monday) but it didn't work. I guess level three has more power. Anyway, it did resolve my issue.
Good luck to the rest of you with this problem and Happy Holidays to the community.
My wife took her phone to work and connected to wifi there...update came through. I'm guessing either motorola servers cleared up, or needed a different wifi...but either way, resolved.
Pulling down a 485MB update right now. Haven't found anything as to whether it is truly Lollipop or not... SLOOOOOW download.
reboot... and it's only 4.4.4. Why on God's green Earth would they deploy 4.4.4 when 5.0 is supposed to be ready to roll?
5 will probably be available soon. Just like what Verizon is doing
Keep an eye on this page for GSG5 AT&T updates.
http://www.samsung.com/us/support/faq/FAQ00059646/85721/SM-G900AZKAATT
Update summary
AT&T released a software update for the Samsung Galaxy S 5 (SM-G900A) on February 3, 2015. The update is available to customers to download via Firmware Over The Air (FOTA). Wi-Fi is required for the update and the file size is 487MB.
What's changing?
Android KitKat 4.4.4
Miscellaneous improvements, bug fixes, and security updates
HD Voice capability*
AT&T Service additions:
Mail - ATT Mail (att.net mail)
AT&T Live
Uber
Remote Support
*HD Voice has limited availability in select markets. Deployment is ongoing. HD Voice Requirements: To experience HD Voice, both parties on the call must be located in an AT&T HD Voice coverage area, have an AT&T HD Voice-capable device and SIM with an area code based in an HD Voice coverage area, and have HD Voice set up on their AT&T account. HD Voice-capable device selection is limited at this time.
Incompatible Services/Features: The following services/features are currently incompatible with HD Voice: prepaid service, Smart Limits, Ringback Tones, OfficeDirect, and OfficeReach (for business customers). HD Voice is available at no additional cost; standard voice rates apply and are charged according to your wireless rate plan. For additional product information and service restrictions, visit www.att.com/hdvoice.
What to expect after the update
Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a PC, or using a favorite application (from the Play Store), prior to upgrading the software. You can also backing up and restoring your phone using Samsung Kies.
How to update
Customers will receive an alert and be prompted to download the update, or have the option to initiate the update manually. When prompted, you can postpone the update up to 3 times, and 4 hours per occurrence. After the update has been postponed for the maximum allowable time, your device will automatically download and install the update.
To initiate the update manually, From the Home screen, touch Apps Apps Icon > Settings Settings Icon > About device Settings About Device Icon > Software update > Check for updates.
Follow the prompts.
How to verify the update
From the Home screen, touch Apps Apps Icon > Settings Settings Icon > About device Settings About Device Icon .
The following information will be displayed:
Android version: 4.4.4
Baseband version: G900AUCU2AOA1
Kernel version: 3.4.0-3116194
Build number: KTU84P.G900AUCU2AOA1
Thanks for the notes!
So.. basically unknown fixes, plus more AT&T bloatware to disable?
I guess that depends on how important you feel VoLTE and 4.4.4 updates are.
Lolipop will be coming soon enough.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Yea... I guess they started the work for this update long time ago and decided to just finish it and release it. The AT&T's version of Lollipop is most likely still a several weeks/months away.
VoLTE + fixes in 4.4.4
VoLTE and whatever fixes that came with the 4.4.4 update are more than likely not part of the lollipop 5.0 or 5.0.1 updates.. VoLTE I'm sure is the major reason for the 4.4.4 update being pushed before lollipop.. VoLTE is obviously going to be a major selling point in the future for all carriers.. leaving it out and just jumping to lollipop would be stupid for AT&T.. once all areas receiving the 4.4.4 update have been rolled out they should start rolling out one of the versions of lollipop.. probably before the end of February so as not to be to far behind Verizon
Dont have the update
I have the s5 for at&t and I just checked and it said my software was up to date. any idea why I didnt get it?
AT&T is rolling out the update in "stages", meaning you might receive it later than the other customers. I have 2 Galaxy S5's in family, both are on the same plan and are AT&T-branded, however only one of them have received update. Don't worry and give it some time - unless you live in a region where "HD Voice" is already available this update is not "crucial".
AlexusJ said:
AT&T is rolling out the update in "stages", meaning you might receive it later than the other customers. I have 2 Galaxy S5's in family, both are on the same plan and are AT&T-branded, however only one of them have received update. Don't worry and give it some time - unless you live in a region where "HD Voice" is already available this update is not "crucial".
Click to expand...
Click to collapse
I have an AT&T unlocked model of Galaxy S5. Will I still get the OTA or KIES if I am abroad? Its completely stock, non-rooted. I've changed nothing. My current version is 4.4.2.
ThuGzta said:
I have an AT&T unlocked model of Galaxy S5. Will I still get the OTA or KIES if I am abroad? Its completely stock, non-rooted. I've changed nothing. My current version is 4.4.2.
Click to expand...
Click to collapse
i was wondering exactly the same thing...
If you are not using an AT&T SIM you will not get an update. I don't think you could get the update even if you were using the AT&T SIM and were on a European or Asian network. I haven't seen an update on KIES for an AT&T phone since 4.1.2 on the GS3.
xCAVEMANx said:
If you are not using an AT&T SIM you will not get an update. I don't think you could get the update even if you were using the AT&T SIM and were on a European or Asian network. I haven't seen an update on KIES for an AT&T phone since 4.1.2 on the GS3.
Click to expand...
Click to collapse
i understand. but... there isnt any way to donwload it and flash it by my self??
I'm getting high battery usage a week after this update. Anyone else?
jtenorio83 said:
i understand. but... there isnt any way to donwload it and flash it by my self??
Click to expand...
Click to collapse
There is. Just follow the method that applies to you in this thread. Or you can install safestrap to install.
http://forum.xda-developers.com/showthread.php?t=3021120
please help
CAG-man said:
There is. Just follow the method that applies to you in this thread. Or you can install safestrap to install.
http://forum.xda-developers.com/showthread.php?t=3021120
Click to expand...
Click to collapse
i tried to do it with safetrap and my phone got sofftbrickeso i had to flash stock g900aucu1ance with odin...
i was wondering if someone can give me the full update to flash with odin only????
is that posible????
Lookout might be the source of your drain its higher than Facebook in usage that's happened to me before the way to solve it was to uninstall lookout and reinstall it
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Lookout is thirsty
morphfxf said:
I'm getting high battery usage a week after this update. Anyone else?
Click to expand...
Click to collapse
I have Lookout as the top consumer right now at 29%. That's not good. I did that update a week ago, and it was very miserly then. I wonder if a recent LookOut update is the culprit.
ButtonBoy said:
I have Lookout as the top consumer right now at 29%. That's not good. I did that update a week ago, and it was very miserly then. I wonder if a recent LookOut update is the culprit.
Click to expand...
Click to collapse
Lookout is very buggy. Over the course of owning my s5 I've already uninstalled and installed lookout 4 times (which solves the problem for a good while). FInally I decided to turn off the malware scanning and just keep location / lost phone part as that's all I really care about (as a backup to android device managers lost phone feature). I figure the android has built in limited virus protection already and I don't install except from the play store and am not rooted. I haven't had any problems with 4.4.4 but I did a clean wipe and use lookout in a limited fashion.
Anyone try to update their S8 to the day one update of QD9? I bought the Verizon version but using it on Tmobile through MintSim so my only option to update it is through the VZW Software Upgrade Assistance pos software. It sees and downloads the update fine. However, when it reboots the phone to the "Downloading...." screen, after a while I get a "Odin Protocol version error!" I rebooted the phone and tried again but to no avail.
*Edit* So, I just had to update the VZW software to the newest version and then that fixed it. The update went through fine. Lol
I've had my Verizon S8 since Friday and accepted the QD9 update later that evening. The only change I can tell is that the ability to legitimately remap the Bixby button has been removed. Sorry brother if that was your plan.
do you retry bxaction
gqukyo said:
Anyone try to update their S8 to the day one update of QD9? I bought the Verizon version but using it on Tmobile through MintSim so my only option to update it is through the VZW Software Upgrade Assistance pos software. It sees and downloads the update fine. However, when it reboots the phone to the "Downloading...." screen, after a while I get a "Odin Protocol version error!" I rebooted the phone and tried again but to no avail.
*Edit* So, I just had to update the VZW software to the newest version and then that fixed it. The update went through fine. Lol
Click to expand...
Click to collapse
For future updates you may want to use Samsung Smart Switch instead than VZW software. I have the s8 verizon version with a different company and wasnt able to update until i tried with this Samsung software and I find it easier and probably better than the VZW app.
The updated VZW software is nicer and worked fine. I'll look into the Samsung software next time.
Ok so I just acquired an S6 (AT&T, OEM/not rooted) and I know that 7.0 is rolling out for it and after some investigating it seems that the only way I'll be able to update it to 7.0 from 6.0.1 is if my baseband is at a certain version, which it is not. There are 3 listed updates for this phone on the At&T site that I don't seem to have (SPL Nov 1, SPL Dec 1 & SPL Jan 1) and I'm wondering how I can apply these updates and at least have my phone up to date. I've tried checking OTA updates and also installing SmartSwitch and it says that my phone is currently updated and doesn't offer any patches. Any help is appreciated!
Here's a screenshot of where I'm at now-
http://imgur.com/a/PcnFQ
No OTA updates if it's not on the AT&T network, sadly. I have an AT&T S6 on Cricket and I get my updates by going to a Best Buy with a Samsung Experience Center inside. They can update it for you. If that's an option based on where you live you can wait a couple weeks, they didn't have the Nougat update yet when I checked yesterday. Otherwise, since it's a new phone and presumably you don't have any data on it to lose, you can update manually. See this thread to start:
https://forum.xda-developers.com/att-galaxy-s6/general/att-galaxy-s6-firmware-thread-t3525469
09dgceph said:
No OTA updates if it's not on the AT&T network, sadly. I have an AT&T S6 on Cricket and I get my updates by going to a Best Buy with a Samsung Experience Center inside. They can update it for you. If that's an option based on where you live you can wait a couple weeks, they didn't have the Nougat update yet when I checked yesterday. Otherwise, since it's a new phone and presumably you don't have any data on it to lose, you can update manually. See this thread to start:
https://forum.xda-developers.com/att-galaxy-s6/general/att-galaxy-s6-firmware-thread-t3525469
Click to expand...
Click to collapse
Thanks for the tips. I'm on cricket actually so going into a Best buy might be the best option when they get it. Do you have to pay them to do it? Will i get my phone back right away or do I need to leave it with them for a while ? Side question for you - do you use the hotspot on the s6? That's something else I'm trying to get working/enabled.
It's free. I've done it three times and it's been a breeze. You don't leave your phone, you just wait around for the updates to install. Depending on how many updates you are behind it can take a while, but there are plenty of ways to kill time at Best Buy. You can check online which ones have the Samsung Experience Center inside.
As for hotspot, I never use it.
I've flashed previously version 6 and stopped receiving updates after that. Now I purposely picked a broadband version that at&t supports and flashed my phone, but now I'm still now seeing software updates. I'm on stock 7, there should be 4 updates lined up.
Edit: Actually it was G920AUCS5DPJ1 and that's on the update list. So weird, it's been months and I never got any updates after G920AUCS5DPJ1 (6.0.1).
Update: You need an ACTIVE at&t sim card, either a plan or prepaid.