Database Develop

Google checkout probelm

I have update my credit card from my google account, I can login fine, when I try to buy an app it says authorizing and hangs. If I close it out the app shows purchased but will not download. I keep getting emails saying problem with authorizing. If I go back ans ask for a refund it shows it's been refunded.
What is going on? Yes I have cleared google cache and re-logged in. Still can't buy apps.

http://forum.xda-developers.com/showthread.php?p=4358079
There are solutions in there. Its a known problem.

I even wiped my phone no luck. This is just stupid.

Did you read anything in there? What have you done to try to fix it?

[Q] Address Book Error

Just got my phone yesterday. Installed a few apps and everything worked fine until I went to open my contacts. Got an error message:
The Process android.process.acore has stopped unexpectedly. Please try again. dumpstate_app_201009011840_android_process_acore.log has been saved. Use *#9900# to copy out log.
What does this mean? The contacts were transferred yesterday at the att store. And I was able to see them. But after I installed some apps, I kept getting that message. I'm able to search through my contacts if I'm making a call or sending a SMS. But can't when I opened the contacts folder. I took it back to the store today and the tech did a factory reset and transferred the contacts again. It worked and I saw the contacts once again. Then I re-added a few apps and now I get that message again. Can anyone help? I ordered it from Amazon, and I don't want to send it back. It'll take a full month for them to process the return and reverse my upgrade so I can purchase in-store.
Sorry its long-winded.

silkesmooth1803 said:
Just got my phone yesterday. Installed a few apps and everything worked fine until I went to open my contacts. Got an error message:
The Process android.process.acore has stopped unexpectedly. Please try again. dumpstate_app_201009011840_android_process_acore.log has been saved. Use *#9900# to copy out log.
What does this mean? The contacts were transferred yesterday at the att store. And I was able to see them. But after I installed some apps, I kept getting that message. I'm able to search through my contacts if I'm making a call or sending a SMS. But can't when I opened the contacts folder. I took it back to the store today and the tech did a factory reset and transferred the contacts again. It worked and I saw the contacts once again. Then I re-added a few apps and now I get that message again. Can anyone help? I ordered it from Amazon, and I don't want to send it back. It'll take a full month for them to process the return and reverse my upgrade so I can purchase in-store.
Sorry its long-winded.
Click to expand...
Click to collapse
I had this happen too for a while. The only real "solution" I found would be reflashing to stock or repairing permissions.
to reflash to stock, follow the instructions here: http://forum.xda-developers.com/showthread.php?t=731989 note about this method, you will lose ALL your settings/contacts/apps.
to repair permissions: root (http://forum.xda-developers.com/showthread.php?t=739304), install ROM Manager from the market, flash clockwork recovery, click "repair permissions" (it may fail the first time, just run it again)
it might also POSSIBLY be repaired by doing a factory reset from the settings (never tried and couldn't tell you what you might lose in the process)

silkesmooth1803 said:
Just got my phone yesterday. Installed a few apps and everything worked fine until I went to open my contacts. Got an error message:
The Process android.process.acore has stopped unexpectedly. Please try again. dumpstate_app_201009011840_android_process_acore.log has been saved. Use *#9900# to copy out log.
What does this mean? The contacts were transferred yesterday at the att store. And I was able to see them. But after I installed some apps, I kept getting that message. I'm able to search through my contacts if I'm making a call or sending a SMS. But can't when I opened the contacts folder. I took it back to the store today and the tech did a factory reset and transferred the contacts again. It worked and I saw the contacts once again. Then I re-added a few apps and now I get that message again. Can anyone help? I ordered it from Amazon, and I don't want to send it back. It'll take a full month for them to process the return and reverse my upgrade so I can purchase in-store.
Sorry its long-winded.
Click to expand...
Click to collapse
I think you should go for factory reset first before rooting; it will solve your current problem, then think about rooting coz if you are not very good at technical stuff and flashing etc u may brick your phone permanently....just a suggestion...!!!

Thanks! Will I have to keep doing a factory reset every time this happens? Bc the tech did it once in the store already. It worked, but once I put my settings back and installed apps, the problem came up again.

Return the phone and get a new one. You can use the online at&t addressbook. Then all you have to do is link to it from your new phone. Then root and get Titanium backup so you can back up all of.our data and apps. Then start enjoying your phone. You shouldn't be having this happen.
Sent from my SAMSUNG-SGH-I897 using XDA App

silkesmooth1803 said:
Thanks! Will I have to keep doing a factory reset every time this happens? Bc the tech did it once in the store already. It worked, but once I put my settings back and installed apps, the problem came up again.
Click to expand...
Click to collapse
No you should not have to do a factory reset again - unless an app you installed cause the problem. Something is causing your problem since a factory restored fixed it.
It could be the contact transfer if there is a problem with the data. Try another method to transfer contacts. Can you get them into google first? Then sync with Google? Can you save your old contacts to CSV file? Where are your old contacts stored?
Try installing your contacts and NO apps and run for a while and see if you have no problems. Then install apps one at a time, and open contacts in between to see which app caused it.
Are any of your apps contact/calendar/email related? i don't think you have a hardware problem - and returning your phone is going to make you wait - so try to solve the issue first. the worst situation would be getting a new phone and discovering the problem remains.

Think I have a problem - cannot log in after resetting phone

Okay, starting from the beginning.
I bought a slightly used Nexus 6 in excellent shape. When it arrived, I was able to set it up once (with my account, a Google Apps for Business account using my own domain); I set it up temporarily wifi only, waiting to plug in the SIM. After setting it up, I got prompted to upgrade from 5.1.1 to Marshmallow, which I did.
I'm beginning to enjoy the phone, and I look at the Marshmallow version. MRA58K. So, I find that MR58R is out and I decide to upgrade, following the instructions to flash stock recovery. So far, so good. I begin the fastboot process, and it is writing all the files, when it reports it cannot flash the bootloader, it is locked. I missed this part of the step because I was distracted by other events going on in my house, and instead of rebooting the phone at this point to try and unlock the bootloader, I go into recovery mode and tell it to wipe the phone.
The phone wipes, and boots back up as if normal. That is, until I get to the spot where I need to sign in with my Google account. I try signing in with mine, and I can't - I'm told I need the owner account. Great. So I contact the seller, who is a decent enough guy, who trusts me enough to give me temporary access to his account, in the event that's the problem. I can't get in with his account either. Note for my account, I have not reset the password in a long time, and from what the phone seller told me, he has not with is either ( I'm aware of the 72 hour delay if you do).
The phone shows up as a device in my Google Apps for Business account, but I cannot contact it in any way from there. I've tried "fastboot oem unlock" from the SDK tools, but it fails. I can't get past the prompt asking me to log in. Any one who can offer some help here, I'd really appreciate it; if I can get in just once, I know I can fix anything else. I just don't know how.

Additional note - I did manage to remove the phone from the previous user's Android Device Manager, as I have the account credentials. This, however, has not resolved my issue.
I don't get it --I was able to register the phone with my account the first time I set it up. I'm not sure why it doesn't let me sign in with that account now. I had the phone operational for twelve hours before flashing, so I'd think the link between my Google account and it would be just fine.

I just spoke with Google Store support:
Apparently (according to them), regardless of whether you reset your Google account password or not, factory-resetting the phone means the 72-hour wait period until you can get back in begins unless you have removed your Google account from the phone (and/or with Android Device Manager) prior to the factory reset. This was contrary to my understanding of this only happening if you changed the password shortly before resetting the phone.
I guess I'll find out in about two and a half days; I'll update this thread then.

HELP Locked out of phone after leaving N Beta

A few weeks ago after Google I/O I decided to give the N Beta preview a try. I enrolled my phone and everything worked fine. However over the last week or so I've been getting a lot of app crashes and slowness that has been frustrating so I decided to roll back to Marshmallow and un-enrolled my Nexus 6 from the program. Immediately my phone started downloading the latest Marshmallow software update and after reading the warning that all data would be deleted from the phone I installed the update.
Once installed the phone activated the cellular service and the Welcome Screen appeared. I then connected the phone to wifi and was prompted to enter my Google account (email address) and password which it seems to accept but then I get a message that pops up that states "Please sign in using one of the owner's accounts for this device". and it bounces me back to the screen asking for my email address again.
I have 2 google accounts that I've used on this phone and neither seem to work. I have clicked on the "Need help finding your account?" link and answered the questions and I get a window pop up that states " Verify your number Google will send a one-time text message to confirm that (xxx)xxx-xxxx is yours." with the options to verify or try another way to sign in. Verify does nothing, since I can't get in the phone to check the text message they are trying to send and "try another way to sign in" sends me to g.co/recover which has a bunch of options for recovering a lost account but not how to fix this issue I'm having with the phone not recognizing my correct Google account.
So I am really sure where to go to get help to get back into my phone.? Any help or direction would be greatly appreciated. Thanks.

First things first - You may be tempted to try to change your google password - I'd suggest not doing that - if you do that, you'll not be able to sign in to your phone using that ID for 72 hours.
Now, do you have 2 factor authentication set up? Do you have backup codes printed? (if not, can you use your computer to get to your google account, and get a backup code? Use that).
If you only have the SMS option, move the SIM card to a different phone and get the one time code, and then, move the SIM back to your Nexus 6 and sign in with that.
Edit: weird that you are running into this issue - this would happen only if the Gmail ID you are signing in with now is different than the one you used when you signed in to the N preview, or earlier

jj14 said:
First things first - You may be tempted to try to change your google password - I'd suggest not doing that - if you do that, you'll not be able to sign in to your phone using that ID for 72 hours.
Now, do you have 2 factor authentication set up? Do you have backup codes printed? (if not, can you use your computer to get to your google account, and get a backup code? Use that).
If you only have the SMS option, move the SIM card to a different phone and get the one time code, and then, move the SIM back to your Nexus 6 and sign in with that.
Edit: weird that you are running into this issue - this would happen only if the Gmail ID you are signing in with now is different than the one you used when you signed in to the N preview, or earlier
Click to expand...
Click to collapse
I'm using the same google account to try to sign in to the phone now as I used with the N preview, so I really don't understand why it's such an issue.
Unfortunately I think I screwed myself up. Initially I thought that my password was wrong (I wasn't paying attention) and I did change it, so based on what you say I will have to wait until Sunday morning to do anything.
I do have 2 factor set up and can get into my Google account on my computers and my Nexus 7 but I don't think it's is helpful at this point since I did change the password. Additionally I don't have a 2nd phone to move my SIM card to.

No chance to log into phone after factory reset - old gmail account is not acceptet

Hi,
i got marsmallow update 6.0 over the air to my unrooted phone a few days ago. There something was not right with the system after that. Home button not working any more and so on. So i made a factory reset.
Now i want to start my phone for the first time again and do all startup thing. I can enter the formerly used gmail account, but the phone is not accepting it. There i get a message, this was not the right account used before.
But i only used one account on the phone, i bought it new and only one account was used since this time.
I wanted to remove the phone from my gmail account, but this was not working.
Can someone help me? How can i get access back to my phone? I think, the marshmallow update over the air was not made correctly and so it doesn´t know my account (perhaps???).