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Hey,
My phone's charging port broke. Like the actual phone charging part broke, not the adapter(obviously, lol).
Anyways, what can I do? I'm under warranty and am going to call them, but they say I shouldn't say what actually happened as the problem. I also have a different ROM than the ATT Rom, but can't change it back.
I'm also interested in the Fuze, but I doubt I can exchange for that? If I can, what do I need to do, but if not what should I say for a good excuse to get me a new phone?
Thanks a bunch guys
Lol..if your phones charging port's broken (I dunno how you managed to do that but oh well) its highly unlikely that you'll get it replaced under warranty. Warranty will replace things like faulty motherboards, manufacturing defects and the likes.....not physical damage. You can still try your luck at an explanation and hope it works. Try to leverage the Christmas spirit in on this one
The people at AT&T literally told me to call warranty, one told me to make-up something like it is dropping text messages /etc
Any idea if this works?
schwalbach said:
The people at AT&T literally told me to call warranty, one told me to make-up something like it is dropping text messages /etc
Any idea if this works?
Click to expand...
Click to collapse
What does literally told me to call warranty mean?
schwalbach said:
Hey,
My phone's charging port broke. Like the actual phone charging part broke, not the adapter(obviously, lol).
Anyways, what can I do? I'm under warranty and am going to call them, but they say I shouldn't say what actually happened as the problem. I also have a different ROM than the ATT Rom, but can't change it back.
I'm also interested in the Fuze, but I doubt I can exchange for that? If I can, what do I need to do, but if not what should I say for a good excuse to get me a new phone?
Thanks a bunch guys
Click to expand...
Click to collapse
A thread has been started about this already...check it here...see if your question is answered...http://forum.xda-developers.com/showthread.php?t=444726&highlight=warranty+tilt+fuze+exchange
also check my signature for the wiki and read about returning your phone and flashing the orginial rom back...search if has been discussed numerous numerous times
eskimochaos said:
What does literally told me to call warranty mean?
Click to expand...
Click to collapse
Sorry for the misunderstanding.
They said I should call the warranty people and lie to them, say that it was something else like a reception problem or something.
Does anyone have experience with this? Will it not work because when Is end in my phone it will be obvious the charging port broke? I am just looking for suggestions, thanks a lot guys
slawcop` said:
A thread has been started about this already...check it here...see if your question is answered...http://forum.xda-developers.com/showthread.php?t=444726&highlight=warranty+tilt+fuze+exchange
also check my signature for the wiki and read about returning your phone and flashing the orginial rom back...search if has been discussed numerous numerous times
Click to expand...
Click to collapse
Sorry for this but yes I saw that thread. Many of them are talking about warranties and software problems. Generally if it is a hardware problem, warranty wouldn't fix it I thought. But the actual AT&T rep told me to lie and say it was dropping calls and they would send me a new one. So I was wondering a couple things after hearing this, as to what my best options are, should I use
1) Call and tell the truth
2) Call and make up something
--If I do and they take my word, what will happen when I send the phone in and the charger is broke? Could we say that possibly happened during shipping?
I'm just wondering if I have any choices other than buying a new $400 phone.
When you call, just say that the device is not synching or charging properly, and go from there.
If the USB port was not properly soldered to the motherboard in the first place, then it could break through no fault of your own. let HTC figure out.
Unless you did break it yourself by trting to jam the USB in upside down or something...
burtcom said:
When you call, just say that the device is not synching or charging properly, and go from there.
If the USB port was not properly soldered to the motherboard in the first place, then it could break through no fault of your own. let HTC figure out.
Unless you did break it yourself by trting to jam the USB in upside down or something...
Click to expand...
Click to collapse
I really have no idea how it broke. It is just like one section of the thing you plug in. Like I didn't even notice it, because it still plugs in. It is just one of the prongs is deattached(but still right beside the others, thus it could still be plugged in) and the deattached one I can move around with my stylus.
Hi all. My TAB is dead already. it's dead just normally not because of flashing or rooting process etc. The battery drain to below 10% before i go to sleep and left it without charging it. I don't think its the cause it's dead.
Btw, when i wake up tomorrow morning, i found it dead then, i connect it with the charger but nothing happen. no lights, no display, nothing show up.
After trying all the combination of keys that i found on google to wake it up, it still not helping.
For info, my Tab is already being rooted and flashed with Overcome 2.0.1 ROM from the first day i bought it a months ago. Its act like a normal before its really dead.
So, I send it to the Samsung Center (Malaysia). After a week, i got a call from them and they said my Tab Motherboard is fault/burn because of 3rd party software that i install on it. I think they mean the rooting & unlocking the Tab. So that, my warranty is VOID! and i need to pay around RM700 (USD 230.49) to change the motherboard if i want.
what you think guys? Does rooting/flashing a Rom will effect the hardware or its just their excuse?
..// sorry for my bad english btw.
i think by this money you better buy new tab .. how come you unlock your tab ? i thought all the tabs in malaysia are Unlocked .
did you try to keep it in charge for at least 4 hours and\or , in USB plug it to your computer and keep it plugging and see , ( this method may and may not work ) ..
but serious 700rm they are taik
k0sh said:
i think by this money you better buy new tab .. how come you unlock your tab ? i thought all the tabs in malaysia are Unlocked .
did you try to keep it in charge for at least 4 hours and\or , in USB plug it to your computer and keep it plugging and see , ( this method may and may not work ) ..
but serious 700rm they are taik
Click to expand...
Click to collapse
trying all the method. i found this thread.
http://forum.xda-developers.com/showthread.php?t=1133590
yes, im thinking of get the new one but i just bought a new TF101. huhu.
im thinking to give this Tab to my wife..
they are taik?
alisabki said:
trying all the method. i found this thread.
http://forum.xda-developers.com/showthread.php?t=1133590
yes, im thinking of get the new one but i just bought a new TF101. huhu.
im thinking to give this Tab to my wife..
they are taik?
Click to expand...
Click to collapse
hihihi this is my thread ..
how you wanna give to your wife and your tab is dead ? if i'm in your place . i'll fight with them .. but however , you should fix it ..
yeah Taik , some of the words that my malayu friend teach me
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
You had overcome on it. Overcome allows for overclocking. Overclocking (even if you didn't do it) equals a voided warranty. it's made clear in every post that flashing the device voids a warranty. If you choose to fight, you won't win. This is why there are posts to restock the tab for sending back...
Swyped from my "better than an iPad" tab running Overcome Hermes.
k0sh said:
hihihi this is my thread ..
how you wanna give to your wife and your tab is dead ? if i'm in your place . i'll fight with them .. but however , you should fix it ..
yeah Taik , some of the words that my malayu friend teach me
Click to expand...
Click to collapse
oooppss. its your thread..
my wife already know the Tab is dead. now she blabbering bla bla bla
..........//
btw, k0sh, do you think i can send the Tab to them as you prefer on your thread for Hard Brick? it cost about $50 + shipping cost. Maybe its around $70-$100... but i still confuse, it's really my tab motherboard is really burn or they just TAIK?
btyork said:
You had overcome on it. Overcome allows for overclocking. Overclocking (even if you didn't do it) equals a voided warranty. it's made clear in every post that flashing the device voids a warranty. If you choose to fight, you won't win. This is why there are posts to restock the tab for sending back...
Swyped from my "better than an iPad" tab running Overcome Hermes.
Click to expand...
Click to collapse
ya i know it. they will win. even i dont OC & even its brick because of their hardware faulted. but from what i see, they are likely to transfer the cost of repair to me because i'm rooting it. oh my~
vince_junior said:
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
Click to expand...
Click to collapse
maybe its just their excused? i will try to fight them tomorrow when the tab is arrived.. trying my luck!
vince_junior said:
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
Click to expand...
Click to collapse
Yes Overclocking can destroy electronic components because of overheating. That is the main reason for me to remove overcome as my tab was abnormally warm compared to stock gb when I had gold flashed to it. I did not even touch any of the oc setting.....and may I add that I am in the Middle East where heat is an issue...
bongski55 said:
Yes Overclocking can destroy electronic components because of overheating. That is the main reason for me to remove overcome as my tab was abnormally warm compared to stock gb when I had gold flashed to it. I did not even touch any of the oc setting.....and may I add that I am in the Middle East where heat is an issue...
Click to expand...
Click to collapse
so, u are not using overcome?
alisabki said:
so, u are not using overcome?
Click to expand...
Click to collapse
As my sig says it....no longer as I have no use for it.
And even the Pitbull, one of the brains behind Overcome had posted about UNDERCLOCKING here and here.....it isn't just me....
alisabki said:
Hi all. My TAB is dead already. Dead normally not because of flashing or rooting etc. The battery drain to below 10% before i go to sleep. I just left it without charging it. I dont think its the cause.
btw, when i wake up tomorrow morning, i found it dead then trying to charge it but never happen. no lights, no display, nothing show up.
after trying all the combination of keys that i found on google to wake it up, nothing happen.
My Tab is rooted and with Overcome 2.0.1. I already rooted it and using this ROM on the first day i buy it a months ago. Its act like a normal before its really dead.
so, i send it to Samsung Center. After a week, i got a call from them and they said my Tab Motherboard is fault because of 3rd party software that i install on it. I think they mean rooting & unlocking the Tab. So, my warranty is VOID! and i need to pay around RM700 (USD 230.49) to change the motherboard.
what you think guys? if rooting will effect the hardware or its just their excuse?
..// sorry for my bad english btw.
Click to expand...
Click to collapse
kinda similar with mine....now my gtab still on samsung centre. this morning tried to check it out and it was told that i will receive new korean battery & new machined
the customer service told that before i upgrade to gingerbread (also in samsung centre) my gtab is being rooted??
the question (in my case), is it possible to detect that my gtab was rooted since they (samsung centre) already upgrade it?
well alisabki, its kinda hard in your position....have you tried to look after the mother board on ebay/amazon perhaps? to get the alternatives price?
last night i just read (forgot the sources) that cost to build gtab is only $241 (part+labor)
come to think of it, i guess frequent flashing and trying new kernels may cause wear and tear to the tab. refers to my response here : http://forum.xda-developers.com/showthread.php?p=14765324#post14765324
The service centre person told me they replaced the motherboard and the battery. I am staying stock for now.
Well folks,
Just pick up my gtab and it os i got new korean battery and new machine dunno what they mean with machine here i guess same with u, motherboard with free warranty power.
They said,"my gyab was being rooted" but they already upgrading to gingerbread so they helped me with free warranty.
Imho, my case happened because i had install couple application that required root such as adfree,quikreboot,etc and perhaps the officially gingerbread doesn't comfortable enough which is i haven't rooted
Fel good to be back with this magnificent 7
genuine asia gingerbread
I'm having a hard time believing that it's actually toast. If you'd like me to take a look at it, just PM me as I'm very familiar with fixing bricked TAB's in any condition.
I hard believe that they can recognize that you rooted your phone or whatever since they said to you that your motherboard is gone.........so, unfortunately it is also happened to me today, it's not the first one that i flash my tab but today i've hard bricked it, sent back to Vodafone, told me to wait 1 month (#[][]###[##!!)
Dammit, never brick a phone, well used to HTC never bought a Samsung and in all honesty i was thinking to change my beloved HD2 for a Galaxy S 2 but i've found very risky to flash those Samsung phones so changed idea and waiting for new HTC devices with bootloader not locked.
Will let you know for news from Vodafone but if they will say me that brick was because i've rooted it then i want proves of that, if they can see that then they can resurrect the phone without change motherboard...am i right?
Well, i love Overcome Rom. Its getting better and better. Yap. Like Pitbull, im also the battery-wh*re.. i dont care so much about its performance. Im not doing heavy stuff/work on it. i got my nexus one btw to trying or playing overclocking etc... im just using my tab to surfing, file transfering/dropbox, movies, and even games sometime which i think it's 1ghz power is still doing its job.
What is my really problem is they (samsung center) say my warranty is void because of 3rd party software that i install on it. i think its just their excuse. the overcome rom that i use is already a month old. nothing wrong with the 3rd party software that i've install.
Declan79, its possible to detect if we root it or not. in my case, they just change the motherboard and they will turn it on just like normal. for example, my pc dead because of the motherboard. i change it to the same model and walla.. its fixed! its the same concept..
the cost to change the motherboard is cost me around USD263.27 which is more expensive + no warranty. so what? everything is expensive in my country.
you're so lucky Declan. even you void the warranty by rooting it, u still got it repaired for free..
connexion2005 said:
I'm having a hard time believing that it's actually toast. If you'd like me to take a look at it, just PM me as I'm very familiar with fixing bricked TAB's in any condition.
Click to expand...
Click to collapse
yes, you know what, im the person who asking on your facebook page about my Tab. Im the Malaysian guys..
btw, im still find a local JTAG service that will reduce the cost first...
and i don't know if it is true my tab motherboard is 'really' burn or what...
af974 said:
I hard believe that they can recognize that you rooted your phone or whatever since they said to you that your motherboard is gone.........so, unfortunately it is also happened to me today, it's not the first one that i flash my tab but today i've hard bricked it, sent back to Vodafone, told me to wait 1 month (#[][]###[##!!)
Dammit, never brick a phone, well used to HTC never bought a Samsung and in all honesty i was thinking to change my beloved HD2 for a Galaxy S 2 but i've found very risky to flash those Samsung phones so changed idea and waiting for new HTC devices with bootloader not locked.
Will let you know for news from Vodafone but if they will say me that brick was because i've rooted it then i want proves of that, if they can see that then they can resurrect the phone without change motherboard...am i right?
Click to expand...
Click to collapse
u bricked it on the Odin process?
and, i'm waiting the news badly!. hopefully, u got to use the warranty as i will fight the samsung guy hardly!
never bought the samsung phones ever... it very risky..
I'd like to apologize in advance for most likely posting this in the wrong section.
Anyway, I recently rooted my Galaxy Ace and immediately proceeded to convert it into a moderately expensive paperweight (hard bricked). I already know nothing is going to work, and my only option is turning it in to Samsung for repairs and service.
I would like to know, if the phone (being hard bricked) still contains any evidence to it being rooted that my void my warranty or is the storage completely wiped? If not, what is the best lie to cover up this accident? If so, is it best to tell the truth.
Also, apparently I can fix it with a jtag kit (whatever that is). Is this complicated and how do I get a hold of such a kit
I thank you in advance.
mKoo_08
If you search here or on Google you can find info about jtag. I do remember seeing a few threads in the Q&A section of the Ace forums about bricked phones, you may find something there. If you do take it in for repair, play stupid about rooting and custom roms etc. You know nothing about what they are, if you catch my drift.
hooked_on_droid said:
If you search here or on Google you can find info about jtag. I do remember seeing a few threads in the Q&A section of the Ace forums about bricked phones, you may find something there. If you do take it in for repair, play stupid about rooting and custom roms etc. You know nothing about what they are, if you catch my drift.
Click to expand...
Click to collapse
I doubt I'd actually do the effort to do the jtag thing since it's only temporary phone. And thanks for the advice on playing dumb. I suspect that's what I'll do. I know worse case scenario is my motherboard is shot. Do you have any idea how much a replacement might cost?
mKoo_08 said:
I doubt I'd actually do the effort to do the jtag thing since it's only temporary phone. And thanks for the advice on playing dumb. I suspect that's what I'll do. I know worse case scenario is my motherboard is shot. Do you have any idea how much a replacement might cost?
Click to expand...
Click to collapse
If u are covered with warranty;
and cant even get phone charging logo showing then its a hard brick repairable at samsung service center free.Just tell u were updating firmware by kies
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
vick33 said:
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
Click to expand...
Click to collapse
just like when you root warranty is void same with all manufactures
vick33 said:
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
Click to expand...
Click to collapse
I'm not sure about nexus, but I assure you it is exactly the same with Samsung. I have owned many Samsung phones in the past. Unlocking your bootloader, on practically any manufacturers device will void your warranty. The HTC One Development edition ships with an unlocked bootloader, maybe try that?
Sent from my HTC One using xda app-developers app
skinsfanbdh said:
just like when you root warranty is void same with all manufactures
Click to expand...
Click to collapse
That is not true.
Nexus devices can be restored to factory settings with showing no signs of modifications. I have got nexus 7 replaced with faulty usb, and galaxy s3 with screen problems all had custom firmware before. Yes there you will have a yellow triangle, if you used no stock kernel, but you can easly remove that, going back to manufacturer state. And i asked asus if open bootloader is a problem for RMA as i cannot relock with the faulty usb they said why would it be?
sad to hear htc is different.. I want that one, but this is giving me second thoughts...
vick33 said:
That is not true.
Nexus devices can be restored to factory settings with showing no signs of modifications. I have got nexus 7 replaced with faulty usb, and galaxy s3 with screen problems all had custom firmware before. Yes there you will have a yellow triangle, if you used no stock kernel, but you can easly remove that, going back to manufacturer state. And i asked asus if open bootloader is a problem for RMA as i cannot relock with the faulty usb they said why would it be?
sad to hear htc is different.. I want that one, but this is giving me second thoughts...
Click to expand...
Click to collapse
It is true. Just because you can revert it doesn't mean it's not originally voided. If say your LED screen died and you sent it for warranty and you had no way to run triangle away due to that and they saw it, you would be getting a bill.
The only way to save your warranty on this device is s-off and that's not yet available.
If you don't like it go to the Samsung S4 which has such a locked down bootloader only one dev has achieved it and still hasn't released how he did it. So no root at all over there.
Sent from my HTC One using xda app-developers app
Your entire warranty is NOT voided due to unlocking or rooting. What DOES happen is your placed under more scrutiny and you have voided the warranty to things you can adversely affect.
For instance:
You rooted and your camera ceases to function or your LED flash dies. Your covered. I wouldn't recommend sending it in running a ROM, stock would ensure they can fix and test it.
Your rooted and your screen dies. You are covered.
Your rooted and the entire phone dies out of the blue. You would be under scrutiny regarding it and they would examine it to see if something you did caused the failure. If it is purely hardware related then you should be covered, otherwise your liable.
This same situation is what people who mod cars have had to fight against (and won). How does an exhaust modification cause a window failure? Or how does a custom head unit cause an engine failure.
There has to be a direct unarguable connection between your modification and the failure, I just had this happen with my Galaxy Nexus. It died completely and it was modified to high heaven. They knew it was unlocked but it wasn't the cause of the failure so it was fixed under warranty.
And BTW when you unlock your Nexus device it shows the exact same warning that the HTC unlocker software shows.
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
.
And BTW when you unlock your Nexus device it shows the exact same warning that the HTC unlocker software shows.
Click to expand...
Click to collapse
It does not true. Check the images i attached. And if you read through the google site on the nexus it does not say any connection between the warrianty and unlocking the bootloader. Seems like every htc owner thinks other manufacturers have the same policy on bootloaders...
and altimax98 i just read a thread that htc refused tu replace a screen with yellow spots because of unlocked bootloader here is the thread
http://forum.xda-developers.com/showthread.php?t=1631466
I would love the HTC One as it is the most beautiful device i have ever seen but to keep it stok to have warrianty...
vick33 said:
It does not true. Check the images i attached. And if you read through the google site on the nexus it does not say any connection between the warrianty and unlocking the bootloader. Seems like every htc owner thinks other manufacturers have the same policy on bootloaders...
and altimax98 i just read a thread that htc refused tu replace a screen with yellow spots because of unlocked bootloader here is the thread
http://forum.xda-developers.com/showthread.php?t=1631466
I would love the HTC One as it is the most beautiful device i have ever seen but to keep it stok to have warrianty...
Click to expand...
Click to collapse
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
skinsfanbdh said:
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
Click to expand...
Click to collapse
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
nullkill said:
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
Click to expand...
Click to collapse
Exactly, they also use 'may void warranty' because there is no way they could make a comprehensive list of all the possible things that could void it. May is safety net of sorts to do exactly what nullkill said
skinsfanbdh said:
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
Click to expand...
Click to collapse
So i am happy that HTC does not manufacure my notebook ... As i could not live without root acces as a developer And all say the same thing? Where do you get that info i just read through the Nexus 4 warrianty manual plus checked the unlock screen again and it never mentions that i loose warrianty with unlock not in the 106 pages of the manual not on the unlock sreen i cared to paste in the previous post of me. So i think i did my part of research... you did not.. check 46 do you see any mention of the bootloader? check the unlock screen i pasted in the last post of me? Do you see any mention of voiding my warrianty? I dont... So please point me out where it is stated that unlocking the nexus 4 bootloader voids the warrianty!
http://www.lg.com/us/support-mobile/lg-LGE960
And i am sad because of that "may" i am not sure they can lawfully say that. May is not specific. In a contract you cant use the word may...
nullkill said:
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
Click to expand...
Click to collapse
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
skinsfanbdh said:
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
Click to expand...
Click to collapse
But as i read through lost of thread seems like this is not the case. Sometimes htc refuses to cover obious hardware defects because of unlocked bootloader.. Yes you can kill harware with software but it is not that easy... yes you can overclock and you can raise the voltage, but if there is too much heat the cpu will starts throttling or even reboot, yes you can overvrite the bootloader with 0-s etc etc, but a simple root should not void your warrianty as it does not do on a notebook. my phone is faster then my wifes netbook why i cannot "own" the two devices the same way, both have cellular data and everything... almost same devices on harware side.
vick33 said:
So i am happy that HTC does not manufacure my notebook ... As i could not live without root acces as a developer And all say the same thing? Where do you get that info i just read through the Nexus 4 warrianty manual plus checked the unlock screen again and it never mentions that i loose warrianty with unlock not in the 106 pages of the manual not on the unlock sreen i cared to paste in the previous post of me. So i think i did my part of research... you did not.. check 46 do you see any mention of the bootloader? check the unlock screen i pasted in the last post of me? Do you see any mention of voiding my warrianty? I dont... So please point me out where it is stated that unlocking the nexus 4 bootloader voids the warrianty!
http://www.lg.com/us/support-mobile/lg-LGE960
And i am sad because of that "may" i am not sure they can lawfully say that. May is not specific. In a contract you cant use the word may...
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obviously you didnt read this manual you just want to sound smart, but here it is right at the begining and both of your picks say something about voiding the warranty
Only authorized personnel should service the
phone and its accessories. Faulty installation
or service may result in accidents and
consequently invalidate the warranty.
skinsfanbdh said:
obviously you didnt read this manual you just want to sound smart, but here it is right at the begining and both of your picks say something about voiding the warranty
Only authorized personnel should service the
phone and its accessories. Faulty installation
or service may result in accidents and
consequently invalidate the warranty.
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I read and that is about hardware installation not software smart guy... i am not covered if i try to replace the screen at home... you clearly have problem of understanding written text. Read it more carefully out loudly then you may understand it
skinsfanbdh said:
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
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Yes you are very correct.
vick33 said:
But as i read through lost of thread seems like this is not the case. Sometimes htc refuses to cover obious hardware defects because of unlocked bootloader.. Yes you can kill harware with software but it is not that easy... yes you can overclock and you can raise the voltage, but if there is too much heat the cpu will starts throttling or even reboot, yes you can overvrite the bootloader with 0-s etc etc, but a simple root should not void your warrianty as it does not do on a notebook. my phone is faster then my wifes netbook why i cannot "own" the two devices the same way, both have cellular data and everything... almost same devices on harware side.
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You can but people do not know and assert their rights. I don't bother telling HTC my devices are unlocked or rooted I just state the problem and steps I have taken to fix it like a factory reset or whatever. HTC and every other company would love to invalidate as many warranties as possible it saves them money but you have to know what your rights are to assert them. The idea that rooting or bootloader unlocking or changing software in any way voids warranty is just plain crazy and in the USA we are legally protected from such craziness.
nullkill said:
The idea that rooting or bootloader unlocking or changing software in any way voids warranty is just plain crazy and in the USA we are legally protected from such craziness.
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I feel the same way as an electrical and software engineer, but seems like it is a lottery and it they refuse to repair you can try to threaten them by telling them you will go to court, but that is not how it should work. And it is not how it is working with nexus devices as i can tell from my own experience. Thank you for your answers you seem like someone realy into this topic It made me a little less frustrated, but i still not know if i will jump on the htc bandwagon or not... I will try to contact the local htc service next week and will ask their opinion on the problem.
I think the keywords are "May void your warranty" so HTC can decide whether or not to cover you. I have had HTC devices and it's always a risk a person has to take with unlocking the bootloader. HTC using "May void your warranty" simple covers them, so it's up to them if they will cover it or not.
vick33 said:
I read and that is about hardware installation not software smart guy... i am not covered if i try to replace the screen at home... you clearly have problem of understanding written text. Read it more carefully out loudly then you may understand it
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really? it says nothing about hardware or software it just says installation which if you have ever dealt with contracts before its vague for a reason. i thought you started this thread for help in resolving something. seems to me that you already know everything and started this thread to boost your ego. not for help and opinions from other members who have dealt with these companys numerous times before.
vick33 said:
I feel the same way as an electrical and software engineer, but seems like it is a lottery and it they refuse to repair you can try to threaten them by telling them you will go to court, but that is not how it should work. And it is not how it is working with nexus devices as i can tell from my own experience. Thank you for your answers you seem like someone realy into this topic It made me a little less frustrated, but i still not know if i will jump on the htc bandwagon or not... I will try to contact the local htc service next week and will ask their opinion on the problem.
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I agree with you that it's crazy how these companies try and operate. On the Nexus side I am sure you can find reports of people sending in devices that were unlocked and them not honoring the warranty the thing that helped us (with samsung too) is we can remove all traces of what we did :highfive:. Which the fact we have to do that is a bit crazy. In a perfect world companies would honor consumer protection laws and they would be better enforced. I only know about this crap as I'm a cell phone addict longest I've had a device in the last 3 years is maybe 6 months I just can't help it. I'm trying to be good and stick with the ONE as HTC have always tended to be my favorite.
The reason I have faith in HTC is I sent a International HTC One X into HTC USA. First they didn't care it was a international model (try that with sammy and they will laugh at you). Second this was one of the very first One X's so it had the wifi/gps issue very very badly. It was originally a black unit but I didn't like that so I bought a white case and swapped it out. When doing that I discovered the attempted fixes to the wifi antenna. It looked like someone who was a hobbyist at best had solder little metal leads to make better contact with the antenna and it looked horrible. Well I sent that sucker in with the white case and what do you know HTC didn't say anything about the board being soldered on or the fact the case was white. I had told them the phone had been in for repair at carrier before and it helped but then the issue came back (I have no idea what happened to this phone as I was at least the 3rd person who it passed through it's now got a nice home with my friend still going perfect) and now it was acting up again. Not saying everyone will have this luck but if you are smart use your brain and know as much as possible it should help.
I've done my research and it seems to be a recurring problem with LG G4s. A few reviewers are posting that the ZBV files that's available does not work anymore.
Any way files out I can download to hard reset the phone to get it working again or could someone shed some light on what I might be able to do?
LeoPuff said:
I've done my research and it seems to be a recurring problem with LG G4s. A few reviewers are posting that the ZBV files that's available does not work anymore.
Any way files out I can download to hard reset the phone to get it working again or could someone shed some light on what I might be able to do?
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Lgs waranty. Is about the only soulution. Theres a site somewhere u can check the warranty validity by iemi i dont know the site off top of my head. But its a known issue lg should still fix it.
Its a hardware issue. U might try some of the fixxes with placing objects behid the prossessor. But will void waranty if any.
Thank you so much. I'll be sure to contact my carrier and let them know what the issue is.
TheMadScientist420 said:
Lgs waranty. Is about the only soulution. Theres a site somewhere u can check the warranty validity by iemi i dont know the site off top of my head. But its a known issue lg should still fix it.
Its a hardware issue. U might try some of the fixxes with placing objects behid the prossessor. But will void waranty if any.
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Click to collapse
LeoPuff said:
Thank you so much. I'll be sure to contact my carrier and let them know what the issue is.
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dont let em bully you either
Any pointers? I'm going today after work.
TheMadScientist420 said:
dont let em bully you either
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LeoPuff said:
Any pointers? I'm going today after work.
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more than likely youll go through lg straight
if u have a post paid carrier and insuarance theyll try to get u to file a claim. dont let em.
you have to talk to lg straight and send it to lgs warranty center. not throught carrier.
if im not mistaken lg also extended the 1 year warranty on it by so much because of said issue.
i dont know how much.
or if its true as i voided my warranty rite after purchase with the thermal paste mod
plus 3 screen repairs
So my G4 started bootlooping a few days ago.
I called around and tried to find out if it was covered under a warranty but I bought it used over a year ago.
I was able to find out that my local sprint repair center would swap it out for me for free!!
I do not have protection plan on any of my phones, but it doesn't matter with this phone Sprint is replacing them for everyone.
It takes a few days to get the replacement.