[H] + [Q] nexus 6 display not working - Nexus 6 Q&A, Help & Troubleshooting

hello my nexus 6 working bat suddenly the creen is not, I hear the phone and everything works but no display, and the device did not get hit or something
What can you do?
Is it a software problem?
Is there a way to contact Google and send the device repaired?
Edit: 28/05/2015 - Today exactly the same problem in my friend phone (nexus 4) maybe it's a virus

kobi_shalom said:
hello my nexus 6 working bat suddenly the creen is not, I hear the phone and everything works but no display, and the device did not get hit or something
What can you do?
Is it a software problem?
Is there a way to contact Google and send the device repaired?
Click to expand...
Click to collapse
did you try rebooting? long press the power button for 15-20 seconds and itll reboot.

simms22 said:
did you try rebooting? long press the power button for 15-20 seconds and itll reboot.
Click to expand...
Click to collapse
yes...

kobi_shalom said:
yes...
Click to expand...
Click to collapse
where did you buy it? i ask because only if you bought it from google, will google take care of it. if you didnt buy from google, contact the company you bought it from or contact motorola.

simms22 said:
where did you buy it?
Click to expand...
Click to collapse
I bought from someone he said he bought it from Google
I have a few months

kobi_shalom said:
I bought from someone he said he bought it from Google
I have a few months
Click to expand...
Click to collapse
call google then. you can find their customer service number in the play store online.

simms22 said:
call google then. you can find their customer service number in the play store online.
Click to expand...
Click to collapse
I do not see because my country is blocked

kobi_shalom said:
I do not see because my country is blocked
Click to expand...
Click to collapse
this is what my phone shows a its number, but it is a US number. you might want to call motorola as well..
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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simms22 said:
this is what my phone shows a its number, but it is a US number. you might want to call motorola as well..
Click to expand...
Click to collapse
Now the screen shows some light (still black) but a bit faded, and one blue pixel

kobi_shalom said:
Now the screen shows some light (still black) but a bit faded, and one blue pixel
Click to expand...
Click to collapse
yea, sounds like a hardware issue

simms22 said:
yea, sounds like a hardware issue
Click to expand...
Click to collapse
:crying::crying::crying::crying::crying:

simms22 said:
yea, sounds like a hardware issue
Click to expand...
Click to collapse
Today exactly the same problem in my friend phone (nexus 4) maybe it's a virus

kobi_shalom said:
Today exactly the same problem in my friend phone (nexus 4) maybe it's a virus
Click to expand...
Click to collapse
It isn't a virus.

kobi_shalom said:
Now the screen shows some light (still black) but a bit faded, and one blue pixel
Click to expand...
Click to collapse
When nothing can solve the problem and you can't use warranty and/or your money back.
You may try the following:
Charge the phone a whole night.
Put it in a closed box or plastic bag/cover.
Then put it in the freezer for an hour.
Take it out the freezer and wipe it clean with a towel or something.
Than try to reboot by pressing the on.off button for 20 secs.
Why freezer? Hardware problems can be found sometimes by cooling down printed circuits/chips.
When it does not change anything, repeat the procedure and leave the phone some hours in the freezer.
Another method is freezing the back partially with nitrogen. You need the tool dermatologists use (pressure vessel).
At last you can do the opposite and put the phone from freezer in the sun to let it dry completely.

What type synthetic oil 2004 land rover

pauljbacidore said:
What type synthetic oil 2004 land rover
Click to expand...
Click to collapse
10-WTF

You need a new screen you got what's known as burn in and eventually it will kill the screen they pulled a bunch of early shipments due to some bad screens but if you bought from a third party you might be out of luck especially if they officially have no dealings in your country my advise is to contact the person you bought it from and have them submit the warrant claim

אתה יהודי / ישראלי?

Pluperfect

In my android mobile there is a file name called thumbdata3 is being created repeatedly after deleting each, i want 2 no y tis file is required and what happens when i delete this file each time.

Related

Htc incredible battery?

I bought this phone 2 days ago and the battery just died on me, the thing is that I charged it full and when it hits around 70% my whole phone shuts down and would not start up again. So I recharged it, and got it full and then it shuts down on me again around that same battery percentage. Can anyone tell me the problem or help me out here? I'm out of ideas. D =
Try going to your settings and checking your power options..
Settings / power / then look at your power saver it might be set to whatever level it keeps shutting down at . If this does not work let me know I have a couple other ideas but let's knock off the simple ones first
Sent from my HTC Incredible S
chrisdeger said:
Try going to your settings and checking your power options..
Settings / power / then look at your power saver it might be set to whatever level it keeps shutting down at . If this does not work let me know I have a couple other ideas but let's knock off the simple ones first
Sent from my HTC Incredible S
Click to expand...
Click to collapse
It doesn't seem to work D =
Did you buy the phone new? Any apps/custom rom that might be doing this?
Have you considered taking the phone... back to the store?
Nonverbose said:
Did you buy the phone new? Any apps/custom rom that might be doing this?
Have you considered taking the phone... back to the store?
Click to expand...
Click to collapse
Yes the phone is new.
Deterdoter said:
Yes the phone is new.
Click to expand...
Click to collapse
Any reason why you only answered 1 of my 3 questions?
Nonverbose said:
Any reason why you only answered 1 of my 3 questions?
Click to expand...
Click to collapse
Sorry, No i only downloaded skype, tumblr and facebook and also this battery showing app. and i did go back to bell today but they said no exchange on battery bc of no warranty
Deterdoter said:
Sorry, No i only downloaded skype, tumblr and facebook and also this battery showing app. and i did go back to bell today but they said no exchange on battery bc of no warranty
Click to expand...
Click to collapse
Its unconfirmed that's its a battery issue and seems very strange that a company can sell a product with no warranty.
Do a factory reset and if that doesn't fix it, physically go into the store and get refund/exchange.
It seems odd that the phone would do that it seems more like a software issue as you are getting a charge imo if it was a battery.hardware.issue it would not hold a charge at all. U can try and return it if you have a warrinty that permits you to return it it would be a easy fix. But if you have no warrinty I would say try flasshing a new Rom see what happens
Sent from my HTC Incredible S
agree, you'd butter return it and have a totally test
There are some batteries which comes faulted & it will never be good using anything. Buddy the phone is new just take the phone to the service centre they'll replace the battery. Plz do not take any chance on ur new & expensive device. Happened with me the same thing when I bought a HTC wildfire long back.
Sent from my Nexus S using XDA App
Haven't heard of this particular problem but my girlfriend bought two HTC incredible S's last summer ( one for her one for her friend / roommate). Nothing went wrong with hers but her friends had a problem where it was getting real hot and the battery actually started melting so to speak. It caused the phone to form itsself into an arc shape where if laid down on a flat surface you could stack about two or three credit cards and slide it right underneath (I wont get into how clueless you have to be to not notice your phone get this hot). We sent it in for repairs ( with virgin) they determined it was a battery issue and will not cover it with warranty . Fixed the phone and it happened again within a week. Don't even get me started on bell/ virgin policies regarding warranty repairs...
Sent from my SGH-I897 using XDA App
jakeq said:
We sent it in for repairs ( with virgin) they determined it was a battery issue and will not cover it with warranty .
Click to expand...
Click to collapse
Whiskey Tango Foxtrot!?
Anyway, battery life with virtuous affinity
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"lightbox_toggle_sidebar": "Toggle sidebar"
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[Q] Screen Died!!! Half screen turned Black by itself! anyone had same problem!?

yesterday i was using the phone to surf the web.suddenly the right side of the screen turned black. after rebooted still the same.
this phone has never been dropped or water damaged,but whats causing this problem?! or is has anyone heard of any simliar problems like this from before??
been to the place where i bought it ,got told it wil be sent to repair department being checked and get back to me.possible will get a replacement or repaired...
anyone has seen anything like this before?! I HAVE NOT! !wtf htf!
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?????
It's an hardware problem, not software...
So, no, i never see this prob.
That's weird... but I would have taken a lot of highres photos showing no damage on the device... never know what the "repair" dept will do
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
That's weird... but I would have taken a lot of highres photos showing no damage on the device... never know what the "repair" dept will do
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
what do you mean. why would you take hd photos of it before handling over to the repair dpt?
rikki_sun said:
yesterday i was using the phone to surf the web.suddenly the right side of the screen turned black. after rebooted still the same.
this phone has never been dropped or water damaged,but whats causing this problem?! or is has anyone heard of any simliar problems like this from before??
been to the place where i bought it ,got told it wil be sent to repair department being checked and get back to me.possible will get a replacement or repaired...
anyone has seen anything like this before?! I HAVE NOT! !wtf htf!
Click to expand...
Click to collapse
Interesting you should mention this. I've seen a similar issue, but only when running a single app called "Bubbles". When the game starts the screen shows up for a second like below, and the game itself runs very slowly. I think something about the graphics doesn't like the One. Have you installed anything that might interfere with the graphics?
I would hard reset the phone before sending it back.
stevedebi said:
Interesting you should mention this. I've seen a similar issue, but only when running a single app called "Bubbles". When the game starts the screen shows up for a second like below, and the game itself runs very slowly. I think something about the graphics doesn't like the One. Have you installed anything that might interfere with the graphics?
I would hard reset the phone before sending it back.
Click to expand...
Click to collapse
no.i dont have that app installed. besides i was watching youtube video on the phone when it happened.
if you watch closely,you can reaslize, in my pic ,the way the black part it has in the screen is different from the black in your pic, mine is more like "unevenly" pixel broken,as its not a regular rectangular shape like your "black".
i did hard reset.
its totally gone.
thanks for your concern.
rikki_sun said:
no.i dont have that app installed. besides i was watching youtube video on the phone when it happened.
if you watch closely,you can reaslize, in my pic ,the way the black part it has in the screen is different from the black in your pic, mine is more like "unevenly" pixel broken,as its not a regular rectangular shape like your "black".
i did hard reset.
its totally gone.
thanks for your concern.
Click to expand...
Click to collapse
Glad it worked out. Concur that the issues are different. Since mine only happens in that one app, I don't think I have a problem with the phone.
stevedebi said:
Glad it worked out. Concur that the issues are different. Since mine only happens in that one app, I don't think I have a problem with the phone.
Click to expand...
Click to collapse
nono, sori bro i mean "its totally gone"means the screen its totally gone. which means is totally broken..hah
i had to do the factory reset to erase all my personal info and send it to the repair dptment. :laugh:
rikki_sun said:
nono, sori bro i mean "its totally gone"means the screen its totally gone. which means is totally broken..hah
i had to do the factory reset to erase all my personal info and send it to the repair dptment. :laugh:
Click to expand...
Click to collapse
Oh, sorry. I thought a reset fixed it! I hope it works out.

Defective Screen on Nexus 6

I was excited to receive my 32GB Midnight Blue Nexus 6 today. Only to find half the screen wasn't working.
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inthenickoftime4 said:
I was excited to receive my 32GB Midnight Blue Nexus 6 today. Only to find half the screen wasn't working.
Click to expand...
Click to collapse
Ouch. At least you might be more of a priority for receiving a replacement for an RMA.
I hope so!
Wow! Anything look out of the ordinary with the box (either the outside shipping box from UPS/FedEx) or the N6 box itself?
Hopefully they get you taken care of quickly.
That sucks
inthenickoftime4 said:
I was excited to receive my 32GB Midnight Blue Nexus 6 today. Only to find half the screen wasn't working.
Click to expand...
Click to collapse
Is it stuck that way or does it go away? I've had some similar (not that bad) graphical weirdness but I believe it's an app specific issue and turning the screen off and back on has cleared it up.
you got multi screen already? jk...that sucks man. I hope for a fast turnaround on your replacement.
My screen is blinking badly. It is sometimes the whole screen and then just portions of the screen will blink. It is very frustrating. Also the screen is fuzzy and shakes like it is by some type of electronic pulse or very bad refresh rate.... and looks the way old analog TVs looked. I called Motorola as that is who I got it through. Hope they will RMA it quickly for me....
SimonTuffGuy said:
Wow! Anything look out of the ordinary with the box (either the outside shipping box from UPS/FedEx) or the N6 box itself?
Hopefully they get you taken care of quickly.
Click to expand...
Click to collapse
No, oddly enough the box was in great shape.
Thank you!
racerxe24 said:
My screen is blinking badly. It is sometimes the whole screen and then just portions of the screen will blink. It is very frustrating. Also the screen is fuzzy and shakes like it is by some type of electronic pulse or very bad refresh rate.... and looks the way old analog TVs looked. I called Motorola as that is who I got it through. Hope they will RMA it quickly for me....
Click to expand...
Click to collapse
Good luck!
UPDATE
Code:
Mr. inthenickoftime4,
I am sorry that you received equipment with a defect.
I would have to send you a return kit and then send out a new phone.
Please advised me to proceed .
Thank you.
Sprint responded quickly, so that's a plus. I just hope they send the new phone before getting the defected phone back.
akellar said:
Is it stuck that way or does it go away? I've had some similar (not that bad) graphical weirdness but I believe it's an app specific issue and turning the screen off and back on has cleared it up.
Click to expand...
Click to collapse
It's gone away about 3 times now (randomly). It looks like this 98% of the time though.
It's definitely a hardware issue.
inthenickoftime4 said:
It's gone away about 3 times now (randomly). It looks like this 98% of the time though.
It's definitely a hardware issue.
Click to expand...
Click to collapse
hmmm - i have actually had this happen a few times on my nexus 5 post lollipop update. I wonder if there is a software component to it? Mine went away with a reboot and has only happened a few times
mb3030 said:
hmmm - i have actually had this happen a few times on my nexus 5 post lollipop update. I wonder if there is a software component to it? Mine went away with a reboot and has only happened a few times
Click to expand...
Click to collapse
Oh really? That's interesting. Was it 100% down the middle?
inthenickoftime4 said:
Oh really? That's interesting. Was it 100% down the middle?
Click to expand...
Click to collapse
no - the whole screen went to it a few times. flashing and such. i noticed when i would try and go to the multitask area to swipe away certain apps. It does it on twodots for example, but i cant get it to consistently happen. It never happened on kitkat
inthenickoftime4 said:
Good luck!
Click to expand...
Click to collapse
You too. I am waiting on Motorola to call back. They said I had to do an external reset to see if it cleared it up. No dice. Still flickering
mb3030 said:
no - the whole screen went to it a few times. flashing and such. i noticed when i would try and go to the multitask area to swipe away certain apps. It does it on twodots for example, but i cant get it to consistently happen. It never happened on kitkat
Click to expand...
Click to collapse
I see. Yeah, this is happening at power on.
inthenickoftime4 said:
I see. Yeah, this is happening at power on.
Click to expand...
Click to collapse
I feel for you.... I hope for the best. Hate to see that much excitement get ruined this way.....
Ouch definitely a hardware issue, this is why i bought from GPlay, they will send a replacement before you have to return the defect.
djkinetic said:
Ouch definitely a hardware issue, this is why i bought from GPlay, they will send a replacement before you have to return the defect.
Click to expand...
Click to collapse
no they dont..they will charge your credit card and they will release the funds until they receive the defective one

nexus 6 shutdown . battery is not empty ?

I have a problem in the Nexus
It is shutting down the device when the battery arrival rate to 40 or 50%
I have a video shows my problem
https://www.youtube.com/watch?v=QPN-ylqyHEA
I don't want to sound impolite but please use the search function. There are plenty of threads on xda covering this issue.
For starters:
http://forum.xda-developers.com/showthread.php?t=3062050
Sent from my Nexus 6
draa2711 said:
I don't want to sound impolite but please use the search function. There are plenty of threads on xda covering this issue.
For starters:
http://forum.xda-developers.com/showthread.php?t=3062050
Sent from my Nexus 6
Click to expand...
Click to collapse
I can not find a solution
tall--man said:
I can not find a solution
Click to expand...
Click to collapse
Try the bootloader logs thing. It works for me (However, the issue has come up several times after doing that. Just do it again in those cases).
Boot the phone into Bootloader
Scroll to Bootloader Logs
Press and release the power button
Press and hold the power button for several seconds, until "Google" appears on the screen
Now when the phone boots back up, it should show the accurate percent.
drkboze said:
Try the bootloader logs thing. It works for me (However, the issue has come up several times after doing that. Just do it again in those cases).
Boot the phone into Bootloader
Scroll to Bootloader Logs
Press and release the power button
Press and hold the power button for several seconds, until "Google" appears on the screen
Now when the phone boots back up, it should show the accurate percent.
Click to expand...
Click to collapse
this way did not work :crying:
Are you using the original charger? If not - do so!
draa2711 said:
Are you using the original charger? If not - do so!
Click to expand...
Click to collapse
I use the original charger
tall--man said:
I use the original charger
Click to expand...
Click to collapse
RMA. This could be a lead up to the battery expanding issue.
Evolution_Freak said:
RMA. This could be a lead up to the battery expanding issue.
Click to expand...
Click to collapse
I sent the phone to Motorola repair center and the problem not solved see
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tall--man said:
I sent the phone to Motorola repair center and the problem not solved see
Click to expand...
Click to collapse
If they sent it back, and the problem is still present, I would contact them again and reopen the claim.
Evolution_Freak said:
If they sent it back, and the problem is still present, I would contact them again and reopen the claim.
Click to expand...
Click to collapse
Yes, the problem is not resolved
Connect with them and tell me what happens :crying::crying::crying::crying:
tall--man said:
Yes, the problem is not resolved
Connect with them and tell me what happens :crying::crying::crying::crying:
Click to expand...
Click to collapse
I would go back to the shop where you bought the phone and request an exhange unit as it seems to be faulty.
gee2012 said:
I would go back to the shop where you bought the phone and request an exhange unit as it seems to be faulty.
Click to expand...
Click to collapse
Mobile was purchased by handtec
Shipping costs of $ 80 was paid by me
When the device is received after repaired
Become clear that he is not fixed device

Charging issues

Hello,so since i got my phone ive repeatedly had issues with regards my screen being affected. For some reason when im charging my phone and pick it up or hold it in a certain way,a thin little line appears right in the centre of my screen that does not go away for the longest time. Its happened since day one and has happened with both my Sony USB-C cables that were supplied with my phone. Is anyone else experiencing this sort of issue when charging,or is it just me? Is there any fix for this as im worried that somedy the line will appear and not go away
Trace.Oneil said:
Hello,so since i got my phone ive repeatedly had issues with regards my screen being affected. For some reason when im charging my phone and pick it up or hold it in a certain way,a thin little line appears right in the centre of my screen that does not go away for the longest time. Its happened since day one and has happened with both my Sony USB-C cables that were supplied with my phone. Is anyone else experiencing this sort of issue when charging,or is it just me? Is there any fix for this as im worried that somedy the line will appear and not go away
Click to expand...
Click to collapse
Replace it with your warranty.
MartinX3 said:
Replace it with your warranty.
Click to expand...
Click to collapse
It seems i may have to,i just dont understand why it is happening though
Trace.Oneil said:
It seems i may have to,i just dont understand why it is happening though
Click to expand...
Click to collapse
Because you need to get a new device.
**** happens in every product line.
MartinX3 said:
Because you need to get a new device.
**** happens in every product line.
Click to expand...
Click to collapse
Lol,but this is a new one. Ive only had it since mid November
Trace.Oneil said:
Lol,but this is a new one. Ive only had it since mid November
Click to expand...
Click to collapse
Every faulty device was new at some point.
MartinX3 said:
Every faulty device was new at some point.
Click to expand...
Click to collapse
True,i just hope my service provider doesnt come with stories and excuses when i go to them on Saturday morning.
You mean the lines like this?
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"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my H8216 using Tapatalk
mario_666 said:
You mean the lines like this?
Click to expand...
Click to collapse
I think its not the right centre of the screen as mentioned above.
mario_666 said:
You mean the lines like this?
Click to expand...
Click to collapse
That looks to me like the loops theme in settings. Make sure its switched off
Steebee said:
I think its not the right centre of the screen as mentioned above.
Click to expand...
Click to collapse
It happen when you connect the charger.. Omg -___-
Pandemic said:
It happen when you connect the charger.. Omg -___-
Click to expand...
Click to collapse
Dude I know, but that is nothing to do with the issue mentioned in the op...
Trace.Oneil said:
That looks to me like the loops theme in settings. Make sure its switched off
Click to expand...
Click to collapse
I have no problem with this. And be sure I'm not going switch this off[emoji41][emoji41][emoji41]
Wysłane z mojego H8216 przy użyciu Tapatalka

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