[Q] Help Please - G 2014 Q&A, Help & Troubleshooting

I am facing this black screen issue after unlock screen goes black in my Moto G 2014 XT1068. and am facing this right out of the box ;-( and i can't send it back tried local repairing didn't worked and tried all kind of roms i was able to install and none works anyone who can help? and i can't send back phone as a friend of mine brought this from dubae and now i have tried things which made warranty null and void

Related

Screen not working

Hi today sudenly my screen seems to be working bad. Sometimes doesn't show anything sometimes is like a broken tv showing totally bad everything. I think it could be broken or something. Anyone can give any clue to know if it's possiblo to fix it without going to the repair service as my mobile has been IMEI unlocked and in Spain that avoid warranty
Maybe it's broken but I had the same issuse. I reflashed rom and the problem go away.
I've reflashed with different ROM and method and not fixed. Finally I sent it to repair hopping for the best.

[Q] Help! Sony xperia TX updated, and now blank screen.

Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
RTB
Tacoru said:
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
Click to expand...
Click to collapse
I thought My phone died a week after I updated via Sony companion. Just needed to turn it off an on. Hold Power and Volume up until it reboots. If you have done this already I can't say I have much hope for it and return to base.
Have you not insured the phone?
In the UK you are asking for trouble if you don't insure your phone.
Sounds like you will need to pay for a recommended repair centre to fix it. Sony should be able to give you a list of contacts near you if you have to send your handset abroard then it's what you have to do.
****!! don't scared me I just bought tx today.
Tacoru said:
Hi all,
I recently bought my TX overseas, and updated to 3.197. It was fine for the first few days, until today, I turned on my phone, it came up with a blank screen.
All the functions seems to be working fine, even the touch screen, except that the screen itself is blank. I don't know what is wrong with it. I live in New Zealand, and I bought the phone in Taiwan a few weeks ago, and they don't sell TX or T in NZ, and I don't have a way to repair unless I go to somewhere that sells TX, or fly to Taiwan and get it fixed. :crying:
I called Sony in Taiwan, and did everything they suggested me to do, including repairing through PCcompanion, resetting, waiting for a few hours then turning it on again and the screen is still blank. Is there anyone that knows a way to fix this or have experienced similar problem?
I really want to be able to use my phone again. Any help would be truly appreciated!
Click to expand...
Click to collapse
Did you try any of the following?
1) Install a stock .FTF using Flashtool, preferably the 7.0.A.1.307 firmware that came with the phone.
2) Downloading the Sony Ericcson Update Service program and using that to force an update to .3.197?
I am having exactly the same issue today. The phone is working but not the screen. The backlight, touch panel are all functional except the lcd panel. Could this be caused by the cable connector?
By the way, I don't think it has anything to do with firmware upgrade. Mine has been running the latest firmware for weeks until today.
Update: I opened the phone and checked all cable connectors and they are all firmly connected...Maybe the screen is busted... OP, were you using the oem battery?
Update 2: atteched some teardown pictures of xperia tx.

[Q] Black spot after lollipop update

Hey, I'm not sure if my problem is because the lollipop ota, but today I noticed in the front camera a black spot that wasn't there before, any suggestions?
I unlocked the bootloader, so I don't know if Motorola will make valid my warranty in case of a faulty hardware.
Thanks!

New Moto G 2014. Issues. Send back?

Hi, got my moto g XT1068 a few days ago, but have noticed two issues. 1) the screen will go black when I swipe to open the phone. This can go on for minutes, until for some reason, I swipe and it will open the phone. 2) the battery life is a lot shorter than expected. See screenshot. It was 100% about 30 mins before I too the screenshot. At one point, I had 34%, went upstairs, I had 13%, went to play a video and it hit 1%. I have only installed two apps, eBay and Yahoo. My thoughts are that I have a duff phone and ask for a replacement, or is this common behaviour?
Sent from my XT1068 using XDA Free mobile app
Apart of the battery issue the thing with the black screen when swiping to open the phone would be enough for me to bring it back to where I bought it.
the phone was completed sealed in a box?
Wen you turn it on, it ask for you to connect to WiFi, insert email and password, the ting ti do wen you first turn a phone or just after a factory reset?
Just to now if the phone is really new. :good:
Hi, pretty sure the phone is new - sealed box from Amazon.
I have worked out the black screen issue. I have a flip case, and whenever the case bends behind the phone, covering the camera lens, the phone blacks out. Move the case away from the phone and it is fine. Strange though.
Sent from my XT1068 using XDA Free mobile app
Black screen issue
I am also facing this black screen issue after unlock screen goes black. and am facing this right out of the box :crying: and i can't send it back tried local repairing didn't worked and tried all kind of roms i was able to install and none works anyone who can help? and i can't send back phone as a friend of mine brought this from dubae and now i have tried things which made warranty null and void Model is Same Xt1068

LG G4 T-Mobile Static Screen Glitch

Hello All,
I'm using LG G4 H811 T-Mobile variant updated to Marshmallow. The phone was network locked at first, so I unlocked it by some paid service (not via official app). Since then I am facing this problem. Sometimes the whole screen turns white and then colored static Screen shows up. So I had to pull the battery and turn put it back and start my phone. It worked normally after doing this. But now the problem is severe and the colored static Screen Glitch seems permanent. It all started when I got it Network unlocked.. I don't think it's hardware issue. Seems like a software issue. If anyone else is facing it or willing to help me with a solution, I'd be thankful.
Attaching a picture of the problem for reference.
Ma3
mamoo.ma3 said:
Hello All,
I'm using LG G4 H811 T-Mobile variant updated to Marshmallow. The phone was network locked at first, so I unlocked it by some paid service (not via official app). Since then I am facing this problem. Sometimes the whole screen turns white and then colored static Screen shows up. So I had to pull the battery and turn put it back and start my phone. It worked normally after doing this. But now the problem is severe and the colored static Screen Glitch seems permanent. It all started when I got it Network unlocked.. I don't think it's hardware issue. Seems like a software issue. If anyone else is facing it or willing to help me with a solution, I'd be thankful.
Attaching a picture of the problem for reference.
Ma3
Click to expand...
Click to collapse
if you think its a software do a factory reset .. or better yet flash stock firmware using LGUP.

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