How to remove your data from Verizon Cloud - Verizon Samsung Galaxy S6 Edge

Well I was foolish enough to not disable Verizon Cloud as soon as possible. And it backs up pretty close to everything. Including contacts and texts. This isn't Galaxy S6 specific but I'm posting it here for fellow S6 edge people. Mods, if you'd like this moved elsewhere please do. Here's how to purge your data from the service without having to go on the VZW website:
Photos / Videos / Music / Documents
In the Verizon Cloud app open up the left drawer and go to Settings
For What to back up unselect Photos, Videos, Music, and Documents.
In the left drawer go to All Files
Enter the Mobile directory
Long press on your device's directory to select it. Tap the menu button and click delete.
To verify all four were deleted look at the other sections of the app and they should be empty.
Messages
As far as I can tell this is the only way to delete your backed up messages from the application.
Put your device into Airplane Mode and re-enable WiFi. This is to prevent new messages from getting lost.
In the Verizon Cloud app open up the left drawer and go to Settings
For What to back up make certain Messages is selected.
Use your preferred SMS / MMS backup solution to backup all your messages. Titanium Backup works very well for me. To do this open Titanium Backup and tap Menu. Select Backup data to XML... and once its done just save it locally to your device. I've also had luck on other devices with the SMS Backup & Restore app.
In your SMS app delete every single conversation / thread.
Close the Verizon Cloud app fully for good measure. Open it.
On the home screen of the app you should see something about having "X" number of messages.
Tap the menu button and select Back up now.
Depending on the number of messages you have saved this will take a few minutes. The app appears to go through each message individually saved in the "cloud" and deletes them one by one.
After sync has been completed the app should say "0 messages" are present
Now you may disable message syncing in the Cloud app.
Restore your backup. In Titanium Backup the restore option is in the same menu as the backup option.
Disable Airplane Mode.
Contacts
No luck on this yet, unfortunately. Deleting contacts on your device will work (just as it did with messages) but that will delete your contacts off Google and elsewhere too. You'll have to use the web interface. Uncheck "Contacts" syncing in the app before you go deleting anything on the site.
Bonus: How do I access the contacts and Verizon cloud storage website if I am not the primary phone number on the account?
I'll admit this took me hours to figure out the first time. It's completely non-obvious that the primary account cannot access the Cloud data for subaccounts or other numbers. Scenario: Your phone number is part of a family plan or something and it is not the master/primary number associated with the account.
Login to Verizon Wireless as the primary account holder.
Add the number/person who needs access as an "Account Manager." I believe this can be found under the My Profile section.
Logout. You should get a text and email for the number/email specified in the account management step.
Login to this new account with the new number and temporary password.
Setup your profile as requested.
You are now able to access the Cloud data online from this account for this number.
Perhaps there is an easier way to do this without needing to add the other number as an account manager but I do not know of it.
After you've removed everything from Verizon Cloud you can safely remove/disable/freeze it. And hopefully never need to worry about it again until inevitably buy another Verizon phone.

Do backups to Verizon Cloud automatically start once you activate the phone? I tried opening the app but it was getting me to accept their terms and conditions, and I'd rather not accept them in the chance that doing so does activate their backup service.

girkip said:
Do backups to Verizon Cloud automatically start once you activate the phone? I tried opening the app but it was getting me to accept their terms and conditions, and I'd rather not accept them in the chance that doing so does activate their backup service.
Click to expand...
Click to collapse
My apologies. I didn't get a notification for your post. I believe it does backup some things before you accept the EULA even though it shouldn't. If it has backed up some of your data and you want to remove it without using the web interface you'll need to accept the EULA so you can enter the app and follow what I outlined.

Do you Sammy users have this notice?
Is this for real? It must be a typo, right?
Remove my stuff off my phone?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Edit the "phone" just refers to the source of the data, right? Not the device being purged, that being the cloud.

Good job

aviwdoowks said:
Do you Sammy users have this notice?
Is this for real? It must be a typo, right?
Remove my stuff off my phone?
Edit the "phone" just refers to the source of the data, right? Not the device being purged, that being the cloud.
Click to expand...
Click to collapse
I'm not sure since I cannot remember. I do know that there was something that could not be safely removed from the VZ Cloud without deleting it off your device at the same time. It might've been texts? If true then I probably backed up everything else just in case it deleted photos, etc.

Just go to sync settings
What i did to get rid of excess contacts is i swiped down thee notification bar, held down the 'sync' tool to get to the sync settings, then i removed verizon cloud from the accounts. (Note 5 Marshmallow)

If I had already disabled Verizon Cloud, will the pictures/videos I delete appear on the Cloud? No, right?

oo.lala said:
If I had already disabled Verizon Cloud, will the pictures/videos I delete appear on the Cloud? No, right?
Click to expand...
Click to collapse
From my understanding of VZ Cloud from almost a year ago: If you've completely disabled Verizon Cloud new media should not be uploaded. If you disable Verizon Cloud without deleting the media still on Verizon Cloud that media will stay up there but new media won't be added.

Related

Removing "Outlook email" from messaging

is it possible to just remove the entry for "Outlook email" from showing up in the drop down list in the messaging screen?
I have
GMail
Outlook E-mail
Text/Multimedia
Tigermail
but I would like Outlook to not even show up on that list? Is there anywhere in the registry it can be removed? I don't want to uninstall it, just make it not appear in that menu.
Thank you!!
David Duprat
T-mobile Wing (P4350 Herald)
yes you can do that... all you need to do is go into your active sync and go to sync options and uncheck all the section that have email.
That didn't work. I still have Outlook in the menu
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
btw not sure about anyone else but I've never seen the folder screen like that before with the messages showing in the background.
neptune said:
btw not sure about anyone else but I've never seen the folder screen like that before with the messages showing in the background.
Click to expand...
Click to collapse
Looks the same as the screen shot on my Wing.
If you actually use Outlook, it probably won't clear until you remove evrything in it. Just a hunch, I have no factual data for my guess. I was able to remove from ActiveSync, but I never used it.
neptune said:
btw not sure about anyone else but I've never seen the folder screen like that before with the messages showing in the background.
Click to expand...
Click to collapse
When I am in messaging there is a drop down option which has all the different accounts. I was a little thrown off by the picture at first too.
there is nothing in Outlook. I've never used it, never touched it... nothing in there at all.
I was able to get the Outlook account to disappear from my Messaging account list by renaming the registry key :
HKLM\Software\Microsoft\Inbox\Svc\ActiveSync
to
HKLM\Software\Microsoft\Inbox\Svc\ActiveSyncx
rotohammer said:
I was able to get the Outlook account to disappear from my Messaging account list by renaming the registry key :
HKLM\Software\Microsoft\Inbox\Svc\ActiveSync
to
HKLM\Software\Microsoft\Inbox\Svc\ActiveSyncx
Click to expand...
Click to collapse
by doing this, you will lose the capability to hear a sound when you receive a text message.
Yes, I also lost the notification sounds. A less than ideal situation.
Doing this didn't remove "outlook" from my messaging ... it only literally renamed it in the folder list ... so know it just shows up in the list as whatever new name it was renamed to
Anyone have any new info on this by any chance?
If there is a way to do it i would like to know as well, i never use outlook and it takes up unnecessery space...
yeah, I think it's annoying as hell in the messaging list.
it would be nice if we could figure out how to make it simply just not show up. There has to be some really simple way to suppress it.
Bringing this back up to see if there is a solution yet.
When First syncing my phone I had the email checked to sync and Outlook showed up. I had to clear storage on my phone and when I set up the new partnership, making sure email wasnt checked, Outlook is no longer in my options. I dont know if this is ideal for you for the risk of resetting to the defaults, but thats the only way I know to get rid of it.
sbean said:
When First syncing my phone I had the email checked to sync and Outlook showed up. I had to clear storage on my phone and when I set up the new partnership, making sure email wasnt checked, Outlook is no longer in my options. I dont know if this is ideal for you for the risk of resetting to the defaults, but thats the only way I know to get rid of it.
Click to expand...
Click to collapse
I never have email checked when syncing after a flash, but the option access the outlook is still there
Solution is here:
http://forum.xda-developers.com/showthread.php?t=368812
bowlopho said:
I never have email checked when syncing after a flash, but the option access the outlook is still there
Click to expand...
Click to collapse
Is it just after syncing or when you first set up the sync partnership? Because as you are setting up the partnership, if it is checked, it wont go away later (ie unchecking during a sync).

[Solved] Can't establish a reliable data connection to the server

I'm running out of ideas on how to fix this bug...
When i try to Add a Google Account it gives me this error message.
"Can't establish a reliable data connection to the server"
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The error is misleading as it has nothing to do with connections, i tried on 3G/H and WiFi, and simply because the phone sync just fine all the other google accounts in the phone, and can download/upload stuff without any connection error, Android Market and Apps Brain works fine as well.
before it was working fine i was able to add like 5+ accounts in there, i were able to delete and re-add accounts, but the last few days it has been unable to do that, due that error message.
but if i add the same account that worked, or those that failed on another SGS factory reset, then it works fine.
problem is.... i don't really want to re-install my 200+ apps in the phone....
I already tried wipe-ing the caches, it didn't help.
Any body else got a clue what else we can delete to reset the google accounts in the phone?
no body have seen this before?
Never had this problem but you can try to go to Settings> Applications > Manage Apps and find those from google and press clear cache and clear data
exadeci said:
Never had this problem but you can try to go to Settings> Applications > Manage Apps and find those from google and press clear cache and clear data
Click to expand...
Click to collapse
i did mentioned, it has already been done on the original message and it still gets that error message.
i even tried this app
CacheCleaner
http://www.appbrain.com/app/org.lsartory.cachecleaner
it fixed up a lot of other stuff but not gmail accounts...
Got the same problem...even tried a factory reset and it still won't let me sign into my google account on the market.
Doing my head in now.
Logicalstep
I had that issue when I first tried to setup my account. I took out the SIM and just used WIFI to sign in and it worked.
Or you can try this:
1. adb remount
2. adb shell
3. su
4. rm /data/data/com.android.providers.settings/databases/settings.db
Click to expand...
Click to collapse
I believe the above method will reset your home screens or something, so use at your own discretion. Details can be found here: http://code.google.com/p/android/issues/detail?id=3477
ahh no, what that does is deletes
settings.db
from
com.android.providers.settings
it might work, but that will sucks as i'll have to reconfigure all the accounts again, doing that will delete all the accounts that are currently working.
the only time i had that issue i solved it by making sure that background data and auto-sync were checked in the general sync settings. without them being checked i could not add an account over wifi or cellular data. as soon as i checked those boxes i was back to normal
all my 7 other accounts are checked to sync everything
i'm trying to add a new account but it's giving me that weird error
even if delete an exisiting working account and try to re-add it back, then it gives me the same error
it definitely might have to do with the settings file getting corrupted or something
Have had the same problem and exact same messgae yesterday after I wiped my device. It wasnt until evening that I was able to log into my Google account and that was after doing another wipe form the phone settings instead of doing through the 3 button reset. Eveything works fine now but still can't understand why this happened.
I had the same problem yesterday, wiped using the 3 button and problem persisted. Wiped from device and now it works ;D
Sent from my GT-I9000 using XDA App
Same problem for me. I am trying to add a Google apps account and get this message.
Planning a full wipe with froyo so will try a device wipe instead of a Recovery Wipe
cheers
Tom
i'm also waiting for the froyo uprade
since froyo will delete everything, i might as well wait until then
not fun having to click OK install 410+ apps+games (that's around 800+ clicks ok to continue)
found the source of the problem
this will work fine as long as you DO NOT INSTALL the Samsung Push Email & IM from Samsung Apps
just recently i had to format my phone twice for software bugs when testing out new features in newly installed software
and both times i was able to add any amount of Gmail accounts i wanted into the phone, until i install the Samsung Push Email & IM, as soon as i do that, i lose the funtionality to add more gmail accounts into the phone.
The solution it's obvious, don't install Samsung Push Email & IM... if you want o be able to have the full feature gmail account added to the phone.
it's sad, as the Samsung Push Email & IM works really really good for IM and multi email accounts and you get it right as they arrive to gmail, hotmail, yahoo, etc.
now i'm looking for 3rd party email and IM programs to replace Samsung Push Email & IM
i'll most likely go back to Fring and K9 until i can find something better
Same thing happened to me....but i found that of you add your account through YouTube and sync through there, it works. Weird but simple work around for me. Hope it helps.
Sent from my GT-I9000M using XDA App
wagenbach said:
Same thing happened to me....but i found that of you add your account through YouTube and sync through there, it works. Weird but simple work around for me. Hope it helps.
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
i don't think we are talking about the same thing here...
I had two gmail accounts synced. I deleted one by accident, and when I tried to re-add my gmail account under gmail or settings (under accounts and sync) it would hang and give me the same error message as you. It wouldn't connect to Google even though my connection was fine. I did some research, and apparently it's not an uncommon problem. The workaround that exits is to register your Google account through your YouTube app, after which your gmail for that account will be synced now. Try it, it worked for me.
Sent from my GT-I9000M using XDA App
wagenbach said:
I had two gmail accounts synced. I deleted one by accident, and when I tried to re-add my gmail account under gmail or settings (under accounts and sync) it would hang and give me the same error message as you. It wouldn't connect to Google even though my connection was fine. I did some research, and apparently it's not an uncommon problem. The workaround that exits is to register your Google account through your YouTube app, after which your gmail for that account will be synced now. Try it, it worked for me.
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
Can you explain what you mean by the bolded part? There isn't an option to register in the youtube app, at least not that I saw....
hello guys, i'm having this problem as well. I noticed the thread is tagged [SOLVED] but i cannot see how this problem is solved?

What is 'merge with Google' in contacts for?

What is 'merge with Google' in contacts for? It didn't do anything upon clicking. I was assuming my social network contacts will get uploaded to google but nothing happened. I don't have any contact on phone and SIM if that is what it is supposed to upload.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
iirc, it should merge all your contacts into your google account, so if you ever swap phones, you can just sync the contacts to the new phone instead of backing them up to a microSD and reimporting.
I guess with this button you upload your phone's contacts to your google-account.
btw. Does anybody know how to upload your facebook-contacts to google?
When i decide to merge a fb-contact with a googlecontact it will be merged on my phone only, but not on google. When I flash a new rom I need to merge all contacts manually again. this is so sad. solution? =)
Thanks in advance!
Teleotbi said:
I guess with this button you upload your phone's contacts to your google-account.
btw. Does anybody know how to upload your facebook-contacts to google?
When i decide to merge a fb-contact with a googlecontact it will be merged on my phone only, but not on google. When I flash a new rom I need to merge all contacts manually again. this is so sad. solution? =)
Thanks in advance!
Click to expand...
Click to collapse
No way to do that at the moment. There are a couple of options to ease the trouble though.
1. Rename your google contacts to be the same as your facebook contact and upon adding facebook account sync, it will attempt to "auto" match contacts based on names. (Not applicable to everyone as sometimes they will use some names for their facebook profiles like "Playboy Randy", etc....)
2. Input your facebook friend's email into your google contact account and upon merging , it should come up right on top of the list of suggestions.
3. Not so recommended way is to use a backup software and backup all your contacts to it. Upon restoring it on phone, you retained all your google and facebook contacts merged but you cannot use google sync anymore as it will create duplicates on your phone. :-(
Further, what is this for?
Dun trust this button. It varies from ROM to ROM. Basically, in the perfect scenerio google will backup all your market links and wifi password, bookmarks, etc into the google server and upon installing a new ROM and after signing in to google, it will attempt to redownload all the applications from the Market and restore the wifi password, etc.
I had this checked all the time but after flashing about 100 Roms, it works 2 or 3 times the most
Leechoonhwee said:
Dun trust this button. It varies from ROM to ROM. Basically, in the perfect scenerio google will backup all your market links and wifi password, bookmarks, etc into the google server and upon installing a new ROM and after signing in to google, it will attempt to redownload all the applications from the Market and restore the wifi password, etc.
I had this checked all the time but after flashing about 100 Roms, it works 2 or 3 times the most
Click to expand...
Click to collapse
Yup, i updated firmware but nothing was restored. Sometimes Google fails to deliver at all.
At least we can backup all apps with titanium backup...
Gesendet von meinem GT-N7000 mit Tapatalk
After clicking it, I am seeing duplicate contacts. All Google contacts are duplicated. Don't use this stupid button guys!
its true its an evil button/command and a very big mistake to click it but in case there are others out there who just like me clicked this command... here is what i did to restore my contacts as to the previous status
1. use your computer to access your gmail account (the one you merged the contacts with)
2. click the red gmail button somewhere at the upper part of the page (its hard to miss coz its red)
3. the drop down menu will be revealed and choose contacts
4. the merged contacts will usually be placed under the "My Contacts" group
5. select all of the contacts (all contacts should have their check-box checked, right beside them)
6. you should see the button "More" at the center of the page, click that
7. click export to google CSV type (first bullet, and make sure to export all contacts, the outlook CSV format will export it to excel type format which will mess up your phone numbers if you have saved the numbers using the +(country code) format; the plus will be removed in excel and even the zeros before your numbers will also be removed)
8. use kies to restore the contacts from the contact file generated from gmail using the import/export button...
9. do note though that google and samsung kies has somewhat different type of field naming and arrangement so your contacts will have different labels and all... that's what you get for pressing the merge button

[Q] [HELP] "Phantom" mails in Mail application

Hi,
I am using corporate mail on Mail application, POP account SSL security,
Also, I have same setup for Microsoft Outlook on laptop,
Sometime, I am re-receiving old mails, which I deleted on phone and mail server, but not in Outlook.
Any ideas why this is heppening?
I noticed that this "pantom" mails I receive after I use Outlook.
It is not big problem, but sometime it is annoing.
Also, when I flash my Note with new ROM and set-up mail account, I am receiving dosens of mails, which are currently deleted from server, is it possible that those mails recovered from Titanium backup? (I am doing "restore data" for some applications after I flash new ROM, including Mail APK, but still I need to manually configure mail account, because Titanium is not restoring mail setting)
first is sync setting in outlook vs phone. check those.
I dont get the phantom part.
anyways in titanium you can restore email separate from accounts which is why you have to set it up manually
why not set it to push and have it synched via your email instead of restoring it? that way you prevent certain scenarios
Next time when you backup your app with titanium backup make sure that in preference there is a option backup external data is on/selected
Sent from my GT-N7000 using Tapatalk 2
baz77 said:
first is sync setting in outlook vs phone. check those.
I dont get the phantom part.
anyways in titanium you can restore email separate from accounts which is why you have to set it up manually
why not set it to push and have it synched via your email instead of restoring it? that way you prevent certain scenarios
Click to expand...
Click to collapse
I do not have synced Outlook with phone, because in Outlook I have almost all received and sent mail (outlook file size is around 1gb) and in phone I keep most important ones
Under "phantom" I mean mails, which should not be there, because they where deleted on my phone and on mailserver too, and sometime I am receiving mail notofications without sender, or theme details, like this one:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
When I open it, it just opens Mail application and I have to scroll somewere down to find "new" mail.
abhinav quietly brilliant said:
Next time when you backup your app with titanium backup make sure that in preference there is a option backup external data is on/selected
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for advice, I will check it!
cool,
sync I mean outlook to mailserver (update one way/twoway, keep/delete on both etc), the same for phone to server. Those kind of settings. Its strange on server the messages look like they remain deleted there.
phantoms are weird, buggers, havent seen it myself thought.
I guess with menu button, or in settings from your mail app you can put sorting newest on top perhaps.
baz77 said:
cool,
sync I mean outlook to mailserver (update one way/twoway, keep/delete on both etc), the same for phone to server. Those kind of settings. Its strange on server the messages look like they remain deleted there.
phantoms are weird, buggers, havent seen it myself thought.
I guess with menu button, or in settings from your mail app you can put sorting newest on top perhaps.
Click to expand...
Click to collapse
I checked, setup is according parameters, which is standard for most mail application,
mailbox type both phone and Outlook is POP3, just one difference (defined by me) from phone when I delete mail, it doesn't deletes on server, but from Outlook it does,
Also, recently I noticed, that my Gmail account is not syncing correctly: if receive mail on Phone and read, archive or delete them, still when I open gmail from browser those mails are shown as unread

[Q] Log Out of Google Talk/Remain Invisible?

I'm trying how to figure out how I can permanently log out of Google Chat (not appear idle) or at least have the option to stay invisible. Ever since I upgraded to the Moto X, I get the following notification on the left bar of my gmail:
"Oops! You are not invisible because you're logged into Google Talk from another client, device, or location that doesn't support invisibility."
Previous suggestions (with other android phones) has shown that I can simply disable the 'Talk' app. However, that particular app does not appear on the Moto X. I've also tried disabling the 'Hangouts' app, yet I still appear idle even when I sign out.
Any suggestions would be greatly appreciated.
Do you have GMail open on a desktop or Google+? You might be showing idle since you'd be logged in on your browser then.
Even when I'm logged out on my desktop, I still appear idle (yellow) on a colleagues computer. I guess my bigger issue is that prior to getting the Moto X - I never had to log out, as I could stay invisible.
Perhaps, I'll try to disable Google+ as well.
On my GMail, for chat if I click on my username there is a "Sign Out of Hangouts" option. You may need to do that in GMail and on Google+ to be actually offline.
DNS51 said:
I'm trying how to figure out how I can permanently log out of Google Chat (not appear idle) or at least have the option to stay invisible. Ever since I upgraded to the Moto X, I get the following notification on the left bar of my gmail:
"Oops! You are not invisible because you're logged into Google Talk from another client, device, or location that doesn't support invisibility."
Previous suggestions (with other android phones) has shown that I can simply disable the 'Talk' app. However, that particular app does not appear on the Moto X. I've also tried disabling the 'Hangouts' app, yet I still appear idle even when I sign out.
Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
I've been having the same issue. I've tried disabling Google Hangout and signing out of google. I can't seem to find a solution for this either. Let me know if you have found a solution.
I may just have to reset my phone and sign out for a new google account. If any body has a smarter solution please do let us know
Same issue
ohmygosh13 said:
I've been having the same issue. I've tried disabling Google Hangout and signing out of google. I can't seem to find a solution for this either. Let me know if you have found a solution.
I may just have to reset my phone and sign out for a new google account. If any body has a smarter solution please do let us know
Click to expand...
Click to collapse
I have the same problem on Moto-X. I tried Factory reset and also deleting google+ account. Nothing helped :crying:
Same issue with nexus
Same issue here with Nexus 4
[Fixed] The ‘always online’ problem with Google Chat
In short, this is the problem: You try to go invisible in chat from your gmail and it says: “Oops! You are not invisible because you’re logged into Google Talk from another client, device, or location that doesn’t support invisibility.” No matter what you do – from signing out of all the devices/clients/locations to resetting your google account password, you STILL see the ‘oops’!
Frustrating. To the core!
Turns out that there are a number of reasons why your chat suddenly behaves this way. But the main point is that there is another (or are many other) session(s) of your chat active at that particular time. This spooky session(s) might be from a talk app on your mobile phone, the Hangout app, stand-alone Gtalk software, IM clients such as eBuddy, Trillian, etc. The idea is to end those invisible session(s), but you have no idea where that session is, right?
Don’t worry, there is a way to find that and it takes as much time as it will take you to download around 9Mb.
So, here are the steps:
1. Go ahead download pidgin, a third-party IM client and install it. We will use this client find out and force sign-out those ‘ghosts’ of your Gtalk!
2. Run the program after you install it. You will be asked to ‘Add‘ an account. Click it and select Google Talk from the drop-down menu and enter your gmail credentials. See the pic below:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sign-in with your gmail credentials​
Sign-in with your gmail credentials
3. A successful sign-in will take you to the client and you will be able to see your contact list (called as Buddy list in pidgin)
4. Click on ‘Buddies‘ and select ‘Get user info‘ or you can just press Ctrl+I. This will give you a pop-up window as shown below. Type your gmail address in it and click OK.
Enter your Gmail id​
5. Wait for sometime while it fetches the information for you. Once it is done, you should see a window like the one below:
Enter your gmail id​
As you can see, this account has currently got 3 active session running (including the one from pidgin). Note the IDs given for the “Resource” entry. Copy the whole content into a notepad/word file. All these IDs indicate a specific device/client in which google talk is active.
6. Now Close this window. Click ‘Manage Accounts‘ and then select your account and delete it.
7. Now, repeat the ‘add account‘ process given in step 2. This time in addition to your gmail user name and password, give the ‘resource id‘ in the ‘Resource‘ section. Sign-in
8. Now, once you are in the main window of the application, set your status as ‘Offline’. Sign into gmail and try to set your status as invisible. If you are not getting the ‘oops…’ message, then you have done it! If you are sill getting it,then follow the above step with the other resource ids that you have seen (which you should have copied into the notepad/word file). Try them one-by-one till you are able to set your status as invisible in gmail chat.
That should do it!
Thanks to Keith for this helpful suggestion.
Tips of karthikkn wordpress
oldman20 said:
Go ahead download pidgin, a third-party IM client and install it. We will use this client find out and force sign-out those ‘ghosts’ of your Gtalk!
Click to expand...
Click to collapse
This worked only temporarily for me. Is there a way to trace back the "Resource" to see where it comes from and delete it altogeher?
oroboros74 said:
This worked only temporarily for me. Is there a way to trace back the "Resource" to see where it comes from and delete it altogeher?
Click to expand...
Click to collapse
Did you try to delete the account from pidgin after figuring out the resource id that was being used? Once you log into pidgin with your resource id, go offline and close the app but do not delete the account from pidgin itself. This way, the resource id is locked in use by pidgin and it has forced an offline state for that session. The moment you delete the account, the ghost session goes live again on some server.
MessagingA = Android
MessagingB = iOS
In my case, I deleted the Hangouts app from my ipad without signing out.
vignesh.mukund said:
Did you try to delete the account from pidgin after figuring out the resource id that was being used? Once you log into pidgin with your resource id, go offline and close the app but do not delete the account from pidgin itself. This way, the resource id is locked in use by pidgin and it has forced an offline state for that session. The moment you delete the account, the ghost session goes live again on some server.
MessagingA = Android
MessagingB = iOS
In my case, I deleted the Hangouts app from my ipad without signing out.
Click to expand...
Click to collapse
yep, i found this:
"If you are signed in to the Hangouts app on your mobile device, in Chrome, Gmail, or in Google+, you will be unable to set your status to invisible."
https://support.google.com/chat/answer/162730?hl=en
Pidgin keeps changing google talk to XMPP and says I am not authorized...
What am I doing wrong?

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