Fresh out the box...something under the lens. - AT&T Samsung Galaxy S6

My S6 showed up yesterday, got it all activated, got my accounts added, and figured I'd checkout the camera. Removed the protective cover that's on the lens during shipping. Snapped a few pics and noticed a black mark showing up in the same spot. I figured, "Oh, I'll just clean the lens". Used the same cloth that came with my Oakley's. Still there. Off to the AT&T store i go, i go.

Follow up. I posted the pics to twitter and tagged ATT. About 5 minutes later, an ATT rep DM'd me, got my contact info and called me. They're now searching the area for a new phone for me to swap out. So far, impressed by the service.

Did you take clear sticker off lens?
Sent from my SM-G920V using XDA Free mobile app

That clear sticker does not cover the lens itself. Just the surrounding area.

That was the first thing I checked. There's definitely something under the lens. It disappeared early Friday evening, but came back later Friday, then disappeared Saturday but it's back now. I can shake the phone around to get it to go away.
I'm waiting on a call back from the rep I spoke with on Friday to get the ball rolling on their shipping a new one to me.

Mine has the exact same thing but different spot. Except mine appeared at least a month after having the phone.
Sent from my SAMSUNG-SM-G920A using Tapatalk

Related

Skinomi Skin

Anyone ever used their products before? I haven't, but right now they are the only ones that are making a skin for the slide. I ordered one, guess we'll see.
Check it out: http://www.skinomi.com/mytouch-3g-slide-skin-protector.html
Please let me know. Ill likely wait for zagg unless these seem better.
-------------------------------------
Sent via the XDA Tapatalk App
Mine should be here any day now. I'll take some pics and maybe do a half ass review or something. I'm not going to promise some badass review but i'll do what I can
Has anyone received their skin? It's been over two weeks since I ordered mine and I haven't heard anything. I'm guessing that they were preselling them. I'm on my way to email customer service after this to see.
sandpaperback said:
Has anyone received their skin? It's been over two weeks since I ordered mine and I haven't heard anything. I'm guessing that they were preselling them. I'm on my way to email customer service after this to see.
Click to expand...
Click to collapse
Same here. I called customer service and they told me that due to the enormous demand for the skins from the start they ran out and did not have enough. This was last friday I called. They told me that within 48 hrs mine would be shipped. It's the end of tuesday and no package. I'm calling them again tomorrow after work to see what's going on. I'll post more then.
In the meantime, phantomskinz has one for mt3gs now! Might be getting myself a refund and a phantom skinz. It's nice on my n1.
I emailed them this morning and got this reply:
"Somehow your item may have been lost during mailstream but thankfully has
been recovered. It is now currently on its way to you and you should receive
it either tomorrow or early Friday morning."
I was doubtful, but the delivery confirmation number they included seems to indicate it will be delivered tomorrow. Yay!
Got mine today will take pics tomorrow
Received mine yesterday. Tonight I face the semi-daunting task of applying it. I've never used anything like this before, hope it goes well!
sandpaperback said:
Received mine yesterday. Tonight I face the semi-daunting task of applying it. I've never used anything like this before, hope it goes well!
Click to expand...
Click to collapse
So how did it go? Any tips on getting it installed smoothly?
I put it off until this morning. It went okay. Like I said, I've never used anything other than a static screen before. I got the full body Skinomi.
The screen looks great and I'm really not worried about that. The rest of it... eh. The back doesn't seem to fit right at all. I can't get the corners to stay down or even shape to the cover properly. The small strips along the top and bottom don't see properly shaped either.
I'll probably tear off the top and bottom strips, maybe the sides too. I'm going to work on the back a little bit and maybe even try to re-apply tomorrow.
Edit: Revisiting after an hour or so, I was able to fit the back quite a bit better. I think it might turn out okay. There's a little bit where the skin is hanging over the edge, so I might still re-apply, but we'll see.
i ordered a skin from them, and haven't heard anything from them. I've been trying to call, but no one answers and i can't leave a message because their voicemail is full. not sure if i should wait or take the issue up with my credit card company seeing as i emailed them a few days ago and have been trying to call for 3 days now.
I received mine after about a month. I also called a few times and they did answer. I went to install it and the only parts i can get to stick are the front pieces. Also the small front pieces are not cut well. I had to choose between letting part of the skin hanging off the edge or partially covering the genius button and home buttons. This skin and company is crap. DO NOT BUY!
Now i do have plenty experience installing phantom skinz, best skins ever, and a few others all with similar applications. Some are harder than others, but none are as ****ty as skinomi. Imma call them "****onmi" instead.
I have also been trying to call them for a week with no answer or means to leave a message. I call about 6 times per day.
My advice.. take it up with ur cc company and buy a phantom skinz. They are out for mts now. Best skin you can get, period. Also they send you 2 of them in case you mess up and have excellent customer service.
If anyone gets ahold of these assholes or finds a different phone number besides what is posted on their site, please update here. Thanx and good luck
Well i called my bank about them and they have a merchant number listed. Here is the number: 562-299-3784.
I called that and couldn't understand the guy at all, but after i got off the phone with that number, i was called by a 1-800 number from a guy from skinomi who said he'd have a CS rep contact me by the end of the day and if they don't they'd ship my purchase out.
This call was right after i disputed the purchase. I really just want a refund right now.
I ordered mine through Amazon and USPS tracking shows that it should arrive today, just over a week after I placed the order...
This is just a day after the original estimated date.
Sent from my T-Mobile myTouch 3G Slide using XDA App
yeah, i ordered a skin for my HD2 through amazon and everything went fine. This time though, i ordered through their website.
update on what they said though, i just got a call from the same guy and number, but no call from the CS rep. He said i'd have a call from CS within 5 mins, but we'll see how that goes.
Shouldn't the mods move this to http://forum.xda-developers.com/forumdisplay.php?f=662
i got a call from someone at the posted number on skinomi's website. apparently, my order should have already been shipped out. I don't believe this because i would have gotten an update about it.
They said if i didn't get a confirmation/tracking number by a day soon to come (i couldn't tell 1/2 of what he was saying because his voice kept cutting out) that they'd ship me a new one next week free of charge next week if i emailed or called customer service.
I just sent another email asking if i could cancel my order before it's shipped because i'm done dealing with it and i just ordered one of the $2 screen protectors posted in another section.
EDIT: i got an email from the phone convo, i now have a tracking number and now have to contact my bank to cancel the dispute (as they have shipped me the item i ordered).
Well, my skin arrived (a day after their original estimate, but still only 9 days after ordering) and I installed the screen-only protector on my wife's Slide and the full-body protector on mine. Installation wasn't too hard, but it took time to get it right. I'll wait a few days to pass judgment on the appearance since fog of micro-bubbles should disappear in a few days and that's to be expected. Otherwise I must admit I'm slightly disappointed in the fit. The screen piece for example is about 1/16 of an inch too short and too narrow. Not enough to be a big deal, but it's noticeable. This was on both phones/protectors so it's not like one was miscut. The pieces to protect the top and sides of the front part of the phone don't even meet or completely fill the pieces they attach to. Irrelevant from a pure protection point of view, but the edges of the film now give the phone a "sharp-edges" feel where it used to be smooth plastic curves. I was also a little disappointed that the kit did not include a piece to cover the camera lens. If there's one part of the phone that must remain stratch-free to be able to function at it's best, that would be it.
The feel of the skin itself is pretty good. The back piece I suppose is slightly more tacky/softer feeling than bare plastic. The same goes for the screen vs the protector the phone shipped with. The difference is little enough that even now it doesn't bother me, and I imagine that in a matter of days it will smooth out and/or I'll be used to it and not even notice it anymore. It certainly isn't nearly a big enough difference to make me want to take it off.
I'll post again in a few days or a week and let you know how well the skin cleared up and how much I like it after some use.
I'll admit, the fit of the front pieces isn't perfect and the edge pieces are weird enough that I still think about peeling them off every day.
Overall, I'm pretty happy with it though. The screen and back pieces fit nicely (though not perfectly) and everything went on pretty well. For the edges and the corners of the back piece, you definitely need to keep going back to it every 15 minutes or so until they'll stick well.
I do have one corner of the back piece peeling up a little, so I might re-do that this week.
Oh, also regarding their CS: I got a timely response when I sent them an email and received my skin two days later. So email might be a better way to go.
Well, I've lived with it for a little over a week now...
The good:
The feel of the skin is pretty nice on its surface. It softens the feel where it covers the plastic and gives it a slightly grippier feel. On the screen the effect is minimal with the light touches required for normal use. If you tend to have a heavy finger on the touchscreen you might not be as happy with the feel. It seems to do a good job at resisting scratches, but I'm not rough on phones so it might not be showing any anyway.
The bad:
Even though the display looks nice and clear from most angles, at some I can still see a haze of microbubbles under it. The piece below the physical buttons on the front also has some bubbles under it that haven't gone away. Since I bought this so I could just carry it bare in my pocket, I really wish it didn't collect lint so easily under the edges of every piece. Those same edges also still have a kind of sharp feel which makes the phone feel like it has slightly poorly molded plastic in some places. Also, I'm still slightly annoyed by the screen protector piece being about 1/16" too small and leaving a tiny unprotected border.
Overall, I think I'll live with it for another few weeks and then I might give the Zagg Invisible Shield a try...

What's the deal with XO Skins??

Ordered from them a week ago.. Haven't gotten any kind of shipping confirmation. No response from customer service. Anyone else order from them?
I ordered one preemptively after how amazing it fit on my SGS3. Skin was defective, had raised bumps after multiple attempts to apply the skin. Contacted CS so they may be reviewing their stock doing quality control? Haven't received my replacement skin yet.
Sent from my Nexus 7 using xda app-developers app
Ditto. Saw some good reviews on their product and ordered one only to find after application and dry that it had these huge vertical gashes in the material. Sent across an email and they said they'd happily replace it and that it was getting shipped soon, though I haven't seen a new tracking number or follow up email.
Ignite023 said:
Ordered from them a week ago.. Haven't gotten any kind of shipping confirmation. No response from customer service. Anyone else order from them?
Click to expand...
Click to collapse
I got mine in the same day my N7 was delivered yesterday. I applied it yesterday and like every wet application, it takes a day or so to dry.
I still have a few water bubbles but I assume will dry by the weekend, I hope .
For tracking, have you checked the site with your order number? I did on this Tuesday and saw that they dispatched the order on the 16th.
Got my order promptly, but hated the product. My protector had a horizontal discoloration through the middle and the clarity was horrible. After 3 days I decided to return it, yet to hear back from customer service though.
Sent from my Nexus 7 using Tapatalk 2
Nospin said:
Got my order promptly, but hated the product. My protector had a horizontal discoloration through the middle and the clarity was horrible. After 3 days I decided to return it, yet to hear back from customer service though.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Never got an order number.. Just paypal receipt.
Nospin said:
Got my order promptly, but hated the product. My protector had a horizontal discoloration through the middle and the clarity was horrible. After 3 days I decided to return it, yet to hear back from customer service though.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Mine has a horizontal band through the middle too but it's very light and not very noticeable. I may eventually replace it with an Invisibleshield. To the OP I never got a shipping confirmation. Go to their website and check your status.
Though I will say just from the experience of applying it I don't think it's anywhere near as durable as an invisible shield. I was afraid I would tear it with the card they give you to apply it with.
I ordered mine a few days ago and received it last week.
They didn't send me a tracking number, they gave me a log in to their site and I was able to locate my tracking number in the "my account" section. I just applied it. I wasn't able to get the micro air bubbles out but thats normal and hopefully they go away soon.
The micro bubble go away after a day or so. I plan on posting a review on here when I get a sec to take some pics. If they don't go away after a few days email them and they will replace it. They have been the best company for customer service I have ever dealt with.
I ordered mine the first week of July and received them yesterday. Mine all went on without a hitch. It takes a week or so of use before you forget they're even on the device. XO makes my favorite screen protectors. I won't buy anything else. The wet application is by far the best way to put them on too.
Sent from my Nexus 7 using Tapatalk 2
yeahmon said:
I ordered mine the first week of July and received them yesterday. Mine all went on without a hitch. It takes a week or so of use before you forget they're even on the device. XO makes my favorite screen protectors. I won't buy anything else. The wet application is by far the best way to put them on too.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
What's your take one the differences between the XO protector and the InvisiShield?
I actually just got a reply from them with a tracking number.
Hexdecimal said:
What's your take one the differences between the XO protector and the InvisiShield?
Click to expand...
Click to collapse
To me Invisishield is a dry application by Zagg and is a bit thicker. I don't personally like them because they give a haze to the screen that bugs the hell outta me and has that ripple look to it. Also the ones I have used were a bit tacky as well.
The Zaggs are easy to put on as well though. It's really what you like as well. I know I loved my bestskinsever screen protector on my Nexus One back in the day. lol.
My XO skin arrived yesterday and installed it on my N7. After a few hours, there were still a lot of bubbles under the screen protector. But fast forward to 24 hours later and the skin is completely clear with no bubbles nor streaks. You really need to give it a full 24 hours to dry and fully cure. The final result does look amazing.
BuddhaTB said:
My XO skin arrived yesterday and installed it on my N7. After a few hours, there were still a lot of bubbles under the screen protector. But fast forward to 24 hours later and the skin is completely clear with no bubbles nor streaks. You really need to give it a full 24 hours to dry and fully cure. The final result does look amazing.
Click to expand...
Click to collapse
Yeah my microbubbles are gone as well now that its been a day and I agree it looks amazing. This is my first xoskin and I'm impressed with the quality of the screen protector, its a little rubbery but thats a small price to pay
I'm generally pleased with the xo skin on mine. It made screen unresponsive until this morning. Better quality than the last ghost armor I had but I have some vertical lines in mine.
Sent from my Nexus 7 using xda premium
Put mine on 3 days ago. It's ok. Still has a few bubbles on the sides. Makes my screen feel kind of sticky though. Not sure it's worth the money.not to mention I work in healthcare so need to clean my screen daily with alcohol. It becomes really sticky when cleaning it.
Had mine on for about 12 hours so far, and the screen is really unresponsive. Hope that works itself out. Its sticky to the touch, as well.
After two weeks I took it off and boy i am so glad I did. The screen is way more responsive and crisp looking without it. Even though it improved over time
the screen still felt slightly sticky the entire time.
Sent from my Nexus 7 using xda app-developers app
I've had mine on for about 2 weeks now, I love it. It has a slight rubber feel to it but I have not had any screen unresponsiveness issues.
Did you let it set up properly? Apply the skin + solution, squeegee and let it sit for about 12 hours?

[Q] Arrived Unwrapped?

My Z3C from Clove arrived today.
I was surprised to discover that the Sony box it comes in was not factory wrapped, and part of the label on the side had been torn off.
There are front/back glass protectors that were in the box with the phone.
The top of the sdcard slot cover looks a little discolored but aside from that the phone seems fine.
Is this normal? Did I get somebody's returned phone?
I was expecting to get something sealed. For those of you who ordered from Clove, what was your experience?
Hi this was exactly how mine arrived last week from clove. I was a little concerned aswell and it seemed to me as if the phone had been opened. However mine only come with the front screen protector. When you say glass protectors is that the Sony one?, as far as im aware you only get the front so thats odd. Im unfortunately having to return my phone as it has suddenly stopped working though after just 8 days. What colour did you go for?
Also i too wish it had come sealed. It is the first place iv ever received a phone from that was not sealed however they are dealing with my broken phone situation pretty good and have said they will send me out a replacement as soon as they receive my current one back so really cant fault them.
Mine arrived from Clove unwrapped and not sealed as well today.
Sent from my XT1053 using Tapatalk
I ordered from Handtec and my box wasn't sealed either, as long as your phone still had the plastic on the front and rear glass I'd say you're fine.
Thanks for the replies, I won't worry about it then.
Might have to get a magnetic charger thing for it!
It seems unusual but it may have something to do with how they receive the Phones.
This presents an opportunity possibly for me.
I asked Expansys if they could check the Speakers on a Phone for me, not
activating, but just listening to Ringtones through Speakers, to make sure I get a
louder, clearer one .
He said theirs are sealed and unless he gets an open box returned Phone, not possible to pre check speaker...
So maybe Clove will .

[Q] Nexus 6 Spots on back

Has anyone noticed spotted marks on the rear of their nexus 6? Now have my third replacement from Amazon UK because of this.
Could you post some photo?
{Nexus 6 - Tapatalk}
mouse100 said:
Could you post some photo?
{Nexus 6 - Tapatalk}
Click to expand...
Click to collapse
Very hard to get a photo but i have managed take a look, i have tried scrubbing the marks off but no luck they are like stains. Each replacement the same, one or two blodges of this stain.
Yep, my brand new CW 64GB had almost the exact same spots in the exact same place on the back from day 1, I noticed it right away.
mine had one left of the dimple, really small. but I didn't mind about just one small mark (although a little annoyed) as I was putting a dbrand skin over it
Its a problem during manufacturing. I had one that didn't bother me as I use a case, but it also had a screen issue the RMA I got does not have them.
Don't have this issue .
I asked you for some photos because I noticed this issue the day you started this thread. I have one of this mark on the top corner and I use the phone always with a rear case from the first day. I tried to clean it with some alcohol . Now it's better but still visible.
{Nexus 6 - Tapatalk}
https://www.reddit.com/r/nexus6/comments/2n8hhj/do_i_complain_anyone_else_have_marks_on_the_back/
Guys thank you so much for posting, sorry for the delay currently in New York for a holiday. I'm glad some haven't had the issue. The last link is really useful thanks for this. I have now RMA'd for a 4th Nexus 6 lol
Sent from my Nexus 5 using XDA Free mobile app
I'm probably a little late to the party, but I just bought my N6 from Amazon on the 17th. It arrived on the 20th. I can't remember if it had any marks, but I don't believe it did (I checked it prior to returning it). I returned it because I thought the widespread bluetooth audio issue was defect with my device (turns out I was wrong). My replacement came in, same problems, though at this point I learned it was a common problem with lollipop. However, this one had two very tiny blemishes. They look like grease marks, or scuffs, or wet marks...but they wouldn't come out. I replaced that one with the phone I just got tonight. This one has an even LARGER scuff mark. Amazon offered to give me 20% back on the phone, and I accepted...but this is bothering me terribly. For all of you who RMA'd, were you successful in getting back a flawless unit? I'm thinking about calling Motorola in the morning and seeing if RMAing will result in a new device and if I will be able to keep the remainder of my 1 year warranty. AT&T is shady if I go through them. Last year I RMA'd a brand new device about 30 days into ownership and they told me that since I have a replacement device, my warranty was cut to 90 days for that device. I don't feel like dealing with that headache again.

Just picked up my Edge from Verizon. Full of scratches!

Anyone else get the same from the store?
First time hearing about it with Verizon.
WilliamStern said:
Anyone else get the same from the store?
Click to expand...
Click to collapse
There is an unsaid rule that, if you claim scratches (or non-scratches, for that matter), you have to establish it with pictures. Pics or GTFO, more or less.
Nope no scratches here.
WilliamStern said:
Anyone else get the same from the store?
Click to expand...
Click to collapse
Can you post a photo?
eyc said:
There is an unsaid rule that, if you claim scratches (or non-scratches, for that matter), you have to establish it with pictures. Pics or GTFO, more or less.
Click to expand...
Click to collapse
Yeah, I know the rules... just didn't have another phone to take pictures with. I'll post some up later tonight.
Sigh. I'm really scared for when my phone comes in. Verizon's Gold phones are delayed, so I'm really hoping things get settled by then.
I'll be giving the phone a thorough once over before leaving the Verizon store. The rep is just going to have to deal with me breaking out the flashlight app on my current phone to check the screen.
i made sure to check before i left the store but no scratches here. Black, s6 edge, best buy preorder
das boot said:
I'll be giving the phone a thorough once over before leaving the Verizon store. The rep is just going to have to deal with me breaking out the flashlight app on my current phone to check the screen.
Click to expand...
Click to collapse
From what I have seen on other phones with this issue - T Mobile - you won't need a flashlight to see it. It is pretty obvious.
No scratches here
My black edge was just delivered to me from an overnight fedex, and I have zero scratches. Time for my invisible shield.
No scratches on mine...
None on mine....pics?
sigh...
http://i.imgur.com/36oZq74.jpg
http://i.imgur.com/gfgwEsY.jpg
http://i.imgur.com/KcCk7rR.jpg
Do you see a halo of scratches under strong light?
more straight line scratches than halo
Are there scratches on the back?
no
From which source did you acquire your phone – Best Buy, T-Mobile, etc?
verizon phone preorder within an hour of opening
What shipping method was used?
standard 2 day shipping
What type of screen protector protected your device in transit – plastic film, screen protector, etc?
sleeve
White, Black, or Gold?
black 32gb (china)
Shipping date?
the 8th
Got mine today from Amazon...Not a blemish.
Got mine today from Version with zero scratches! I'm glad I got there a little early cause they only had 1 s6 edge. People behind me where pissed
Sent from my SM-G925V using Xparent Red Tapatalk 2
I got one White, 64GB from China and no scratches here. I hope the gold one I ordered doesn't have it either. Sorry about that mate
64gb black made in chinaand also have no scratches. Got mine from vzw store. The only thing I see is the criss cross pattern of the gorilla glass but I have to look really, really hard at the right angle with a bright light. If I shine an led on it and look real close I can see some of the same criss cross lines but that's normal. It may appear to some as scratches. I definitely don't have swirls. Also no obvious scratches
Wife has the T-Mobile version and is perfect. No scratches or light staying on from flash. Seems as solid as a phone yet. Say that as a proud g3 owner.

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