I contacted LG UK whether the company will be selling Leather backs. Here is their response:
Good Afternoon [name]
Thank you for your email today.
Firstly, please accept our sincerest apologies for not getting back to you sooner; I do understand this must be very frustrating for you.
I have had a detailed look into this for you and regrettably, the leather backs are not available as a seperate purchase for the G4.
You would need to choose a phone with the leather casing already on it rather than purchase a seperate leather back.
I would like to offer our sincerest apologies for any inconvenience this may cause, however, hope I have shed some light on the situation for you.
Kind Regards
[customer service rep name]
LG Electronics UK Helpdesk
Tel: 0344 847 5454
Fax: 01480 274 000
Email: [email protected]
UK: 0344 847 5454 Ireland: 00353 1686 9454
Mon-Sat 9am to 6pm
Sunday - Closed
Click to expand...
Click to collapse
(I redacted my name and the customer service rep name for privacy.)
So it seems that you can't purchase the leather backs from LG. Now, I'm not sure whether this applies only to LG UK or to any LG store, online or otherwise, globally. I've replied to the email to ask for further clarification and when I receive it, I will post it here.
Which seems to mean, that we'll need to get the leather backs from 3rd party retailers, which suggests that they may not be fully genuine?
My leather back just increased in value. lol
Sent from my VS986 using XDA Free mobile app
I have a leather back that I would HYPOTHETICALLY trade with someone, given the right conditions, but I am not advertising or seeking to do so with this post.
I wish now that I hadn't selected the brown leather back. I wish I had gotten either the plain plastic back so I can use more cases or else selected black instead of brown leather.
m0j0 said:
I have a leather back that I'll trade with someone. I wish now that I hadn't selected the brown leather back. I wish I had gotten either the plain plastic back so I can use more cases, or else selected black instead of brown leather.
Click to expand...
Click to collapse
Please don't talk about trading or selling. It's against the rules, and we don't want to lock this thread down. Thanks!
kingzain900 said:
Please don't talk about trading or selling. It's against the rules, and we don't want to lock this thread down. Thanks!
Click to expand...
Click to collapse
Yes, I didn't realize that until I saw another thread had been shut down. I wasn't intending my comment as an advertisement. I was just stating for the record that I HYPOTHETICALLY would be willing to trade my back cover with someone else, assuming the other person were local so we could make the trade face-to-face.
I would much prefer to just purchase a replacement case, once they're more widely available and the price goes down.
When I was at T-Mobile on wed getting my phone, one of the sales clerks mentioned that that LG Rep who had been in that store earlier that day told him that backplates would become available to buy through LG and "authorized retailers" in August, and that early adopters (i.e. buyers in the first week) would be able to get a discount on the first back they purchased. SO, it's something to look out for in just a couple months to see if it holds water at all, but does give a view into what they might be planning, if one is patient. Though I can imagine that to be a bit trying these days.
Related
anybody know where to get a cheap black battery cover. the one that came with the device is full of scratches
also whats the cheapest place that sells the battery with its it external charger. simiar to this one for the diamond http://www.dealextreme.com/details.dx/sku.17053 (this works well btw and its only $4)
i wish dealextreme sells x1 stuff
yea.. i am interested in getting a battery cover as well. mine is scratched... grrr... so easy to be scratched
nothing?
what about just a cheap stote that sells cheap x1 stuff?
Also looking for a black battery cover
EDIT: Found one although expensive http://ucables.com/ref/BATTERY-COVER-SE-X1-P-R89657
have you check with sony support about a battery cover? or is it just that expensive. i dont think you will find anyone making a battery cover other than sony for the x1. i could be wrong tho.
if you cover is that badly scratched, why not just sand it, leave the metal bare or paint it. put a cover on it and it will not be noticeable.
http://item.taobao.com/auction/item_detail-0db1-ea6d1714e339e930a6487a9020001dd4.jhtml
RMB:128,about USD18.
Location:Guangzhou(Canto) ,china
But maybe cannot support oversea buyer.
You can purchase a replacement Battery Cover from our Service Location, please send a £7 postal order to the below address.
Please include a covering letter stating what model of handset you have, the colour part you require, a return address and a contact telephone number.
Kuehne-Nagel Logistics,
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL
Hmm... yes i found it easily scratched... geez...
However i ordered from the authorized service here, and they charge me $15 for it. Not yet arrived, they need to indent.
Do you think it's expensive? For original cover?
schizo said:
Hmm... yes i found it easily scratched... geez...
However i ordered from the authorized service here, and they charge me $15 for it. Not yet arrived, they need to indent.
Do you think it's expensive? For original cover?
Click to expand...
Click to collapse
That's cheap!
I need to buy a new cover aswell, but it's like $35 here.
vnvnvn2000 said:
You can purchase a replacement Battery Cover from our Service Location, please send a £7 postal order to the below address.
Please include a covering letter stating what model of handset you have, the colour part you require, a return address and a contact telephone number.
Kuehne-Nagel Logistics,
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL
Click to expand...
Click to collapse
Do you offer anything more traceable?? like paypal?....
Here's a black OEM one on Ebay for $40
http://cgi.ebay.com/Sony-Ericsson-B...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
vnvnvn2000 said:
You can purchase a replacement Battery Cover from our Service Location, please send a £7 postal order to the below address.
Please include a covering letter stating what model of handset you have, the colour part you require, a return address and a contact telephone number.
Kuehne-Nagel Logistics,
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL
Click to expand...
Click to collapse
How about I give you my account number and you can withdraw the money yourself . Get real.
My cover got scratched from using a PDAIR case that is leather on the inside as well. It started taking the paint off the edges. Hopefully somebody finds something for less than 40$, which is a little ridiculous.
@megacrazy,
I agree w/ you. Maybe on that ebay listing put a offer in. Ive bought from that seller before and Ive put in $7-$15 cheaper than what his asking prices is and he's has accepted everytime. Its worth a try...worst case senerio is he say no. But i definitely agree w/ you $40 is alittle steep.
Lcrkz0023 said:
@megacrazy,
I agree w/ you. Maybe on that ebay listing put a offer in. Ive bought from that seller before and Ive put in $7-$15 cheaper than what his asking prices is and he's has accepted everytime. Its worth a try...worst case senerio is he say no. But i definitely agree w/ you $40 is alittle steep.
Click to expand...
Click to collapse
Haha...thanks for the tip. I put in 30$ and it was automatically accepted. Still a little steep but better than 40$. I guess we can test the waters next time with some 20$ offers
Has anyone seen their new cover? Mine just got scratches while in vacation. I need the new one and didn't find one on ebay.
Any help?
http://item.taobao.com/auction/item_detail-0db1-ea6d1714e339e930a6487a9020001dd4.jhtml
i am going to contact this guy.... anyone interested ?
jimcat00 said:
http://item.taobao.com/auction/item_detail-0db1-ea6d1714e339e930a6487a9020001dd4.jhtml
i am going to contact this guy.... anyone interested ?
Click to expand...
Click to collapse
jimcat,seeing that you are based in HK, might be easier for you to contact/pay the seller than us. I would be interested but could I trouble you to get one instead of me buying directly from the seller?
sure... becsuse i want it too.
just want more orders so that i will buy it at once
zenkinz said:
jimcat,seeing that you are based in HK, might be easier for you to contact/pay the seller than us. I would be interested but could I trouble you to get one instead of me buying directly from the seller?
Click to expand...
Click to collapse
jimcat00,
I am intersted to but too but how much it will be in dollor?
Let me know
a friend just bought a 4-5 day HTC diamond battey+cover for only $9.50 http://www.dealextreme.com/details.dx/sku.15622
and these people are selling us the cover for $40. $5 should be the maximum price for something like this
Where can I get screen protectors and cases in Toronto?
It's called mail order..
ITDRAGON said:
It's called mail order..
Click to expand...
Click to collapse
Mail order is not a good answer, by the time it crosses the border, even though our dollars are as of right now equal, the border cost and shipping make the accessories more than double the price. i.e. $15.00 screen protector came in at $32.50 from one place I tried.
isn't there sellers in Canada? They really don't have to declare it a purchase but a gift.
http://cgi.ebay.com/NEW-XtremeGUARD-Samsung-Focus-LCD-Screen-Protector-i917-/320618169160?pt=PDA_Accessories&hash=item4aa6550348
http://cgi.ebay.com/Samsung-Focus-FULL-BODY-LCD-Screen-Protector-Case-i917-/320630840975?pt=PDA_Accessories&hash=item4aa7165e8f
Okay so I am trying these out. I have just ordered two of them... just in case I screw up with one of them. Hope they are my answer... if not my mistake will only cost me a few bucks. Thank you for the links! I will post again after I have placed one on.
The extreme guard is the one I tried out. Seem pretty good so far.
Got on in TO
I just got my focus a couple of days ago at the Rogers Plus at Wellesley and Yonge. They have the Zagg Invisible Shield screen protectors for the focus. Just put it on tonight- I like it so far, but it will take a day or so to let all the little bubble go away. Before I got the phone I had gone out to Pacific Mall to see what they had and there was nothing! Even the Rogers stores out there had nothing.
I was actually told by a very young asian woman at Pacific Mall that "...if I didn't mind my phone was a white peoples phone" and that "Pacific Mall probably wouldn't cater to me". I love Toronto... I really do. I actually paid for the ones in the links abouve from Extreme Guard but I haven't received them yet. They said 7-10 business days, I am hoping they will come tomorrow. I will report back when (if) they come.
ITDRAGON said:
isn't there sellers in Canada? They really don't have to declare it a purchase but a gift.
http://cgi.ebay.com/NEW-XtremeGUARD-Samsung-Focus-LCD-Screen-Protector-i917-/320618169160?pt=PDA_Accessories&hash=item4aa6550348
http://cgi.ebay.com/Samsung-Focus-FULL-BODY-LCD-Screen-Protector-Case-i917-/320630840975?pt=PDA_Accessories&hash=item4aa7165e8f
Click to expand...
Click to collapse
So I mail ordered the XtremeGuard and it finally got here yesterday. I have to say I only needed the 1 out of the 2 that I ordered. The screen protector was easy to put on, it looks fantastic, there are no bubbles and it did not cost me $15-$25 at a local store like Rogers. It looks fantastic, although the die cut is about 1mm too short. No biggie though, and I am now not afraid to throw it in my pack or let other people try it out. (My iPhone friends seem to be uber curious - but then again they are not the Sheeple type)
I can whole heartedly recommend this company... and they were extremely inexpensive!
Great, thank you for the link ITDRAGON!
Just wondering but does anyone know of any places that sell invisible shields preferably in the steeles east region and not downtown? Really don't want to go searching store to store and order online
What is the texture on the Xtremeguard? Is it rubbery or is it smooth and glossy?
It is clear, not as glossy as the real screen and somewhat rubbery. At least that's what I make out of it.
Yesterday I happened to be in the local mall with my 1 week old Sprint SGT and the guys at Ghost Armor flagged me down to sell me their product.
After listening to the sales talk, I decided to go with the Carbon Fiber back cover normal clear front.
20 minutes later I return and see the guy finishing the install by using an exacto knife around the camera on the back of the Tab. He hands it to me and it looks like my 5 year old son cut this out with a set of children scissors. The straight edges are not straight, the corners are a series of three straight cuts and he cut the circles out for the camera AFTER it was on using an exacto knife.
I tell him Im not happy and he says he will do it again.
Come back 20 minutes later and its just as bad as the first time. He says that they do not have the pre-cut SGT kit in carbon fiber and that he will order one and call me in two weeks when he has it. I tell him this is unacceptable and I want a refund.
He refuses to give me a refund stating that custom work is not refundable. I am not sure how this is legal given they have you pay before even seeing the product. After about ten minutes of heated discussion I ask for their names so I can contact their corporate customer service and all three employees refuse to tell me their names.
I tell the most loud of the three that I would like him to call security thinking a rent-a-cop could at least compel them to give me their names. He goes completely off the handle, starts SCREAMING " SECURITY, SECURITY". About 2 minutes later the security guard shows up and panics because the Ghost Armor employee is swearing, waving his arms and circling the kiosk like a rabid rhino.
He calls the local police department...
They must have been in the mall because they arrived quicker than the security guard and explain to me that they cannot compel the employees to provide their names, and that they will make a record of the incident.
I was also stopped by another mall customer who said she had recorded the entire thing on her camera phone and that she would email me the video so I could use it against the employees if I chose to take them to small claims court.
Today I received the video and its incredible... Alot of what the employee was doing/saying I did not catch when it was actually happening.
Needless to say, I came home an peeled the carbon fiber sticker off and sure enough there are two sets of CUTS around each of the circles for the camera.
I am not sure if corporate will provide any assistance, but at this point I am displeased enough to take this as far as I can.
Oh man that suxs, I ordered a cheapo skin from ebay for $5. Still haven't recived it. It would be funny to see that video.
Sent from my SPH-D700 using XDA App
I'm pretty sure they are required to give you there first name and employment identification number.
I feel for you bro, hopefully they compensate and all goes well.
PS, I also would like to see the video..
Sent from my SGH-T959 using XDA Premium App
This happened to me with my Samsung Omnia II prior to going to Europe for the summer. I stopped by their booth and they said they had the kit. I went to get some Euros from the currency exchange so I'd have some cash in Paris and came back to see my unit drying in a box. He removed it and I examined the fit. Sorry, nothing was right...I told him I wasn't happy and he said he couldn't refund as well...I took my phone, messaged Ghost Armor, they called him, and I got my money back for the product AND the labor (which is HIS money).
I had Ghost Armor installed ( full body ) for me 2 days ago for my Sensation and I love it. Have personally never felt a better screen protector.
No finger prints, no sluggishness when swiping the screen like the Zagg Shield and very thin. I cannot tell it is on the front screen.
Maybe it was just a bad install but they do a free redo within the first 7 days and after that its 5.00 for the front and 10.00 for back for life of phone.
Oakridge Mall Kiosk in San Jose if anyone cares.
My issue is not with the quality of the clear plastic, or even the quality of the carbon fiber material used. My issue is with the employees using scissors and exacto knives to carve up the material AND my phone/TAB.
Im sure if they had used a factory/pre/computer cut piece of material the end result would have been better.
If you wish to have some 18-22 year old with an exacto knife carving up your device, be my guest. But I would prefer to keep these people away from my property.
I had Ghost Armor on my hd2 and i really loved it. I guess for you its because of that employee not of Ghost Armor.
They put some unskilled employee on job with cheap labor price so that happened.
I am sure if u search online you will get customer service number to complain about them and company will find out who were they.
Can we see the video lol
natious said:
Can we see the video lol
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Click to collapse
+1
lol.....
They have a pattern specifc to the Galaxy Tab, My vendor did atleast.
http://www.ghost-armor.com/Samsung/Galaxy_Tab_GSM.html
http://www.ghost-armor.com/Samsung/Galaxy_Tab_CDMA.html
If you saw the guy cutting it up why didn't you say something, besides you normally pay afterwards so why pay and not just tell him it looked like crap?
Thats like getting a bad haircut and leaving after paying even though you know you got jacked up.
kable said:
They have a pattern specifc to the Galaxy Tab, My vendor did atleast.
http://www.ghost-armor.com/Samsung/Galaxy_Tab_GSM.html
http://www.ghost-armor.com/Samsung/Galaxy_Tab_CDMA.html
If you saw the guy cutting it up why didn't you say something, besides you normally pay afterwards so why pay and not just tell him it looked like crap?
Thats like getting a bad haircut and leaving after paying even though you know you got jacked up.
Click to expand...
Click to collapse
Well, you are partially correct... They do have the pattern specific to the SGT. BUT they do not have the carbon fiber available. It is expected to be available in 2 weeks. Right now they only have the matte finish and standard clear finish.
Secondly, this particular kiosk requires payment IN ADVANCE.
Today I was contacted by Ghost Armor after sending in an email on Friday through their Web site. Ghost Armor listened to the story and forwarded my information to the company that actually owns the kiosk (they are franchises, and not owned or operated by Ghost Armor directly). The district manager called me at about 1pm and said he was on his was to the mall to speak to the employees. We discussed the details and I was told that I would receive a full refund, plus he would personally install the carbon fiber cover as soon as it is available.
I spoke to him again at 6pm and he had terminated both employees after speaking to them and to others who had seen what happened. It also seems that he has a slight "inventory problem" and that the employee was pocketing the money when people paid with cash.
The video will not be shown as I made an agreement with them to update this thread (it seems someone informed them of my post) with the updated information.
As I said before, I had no issue with the product. It seems to be a quality material that will offer the stated protection when installed properly. He also informed me that it was their company policy that the employees NEVER hand cut ANYTHING. If the kit is not in stock, they are to take the customers name and call them when it has arrived.
All things said, it just sounds like they had a couple minimum wage employees who were stealing from them and treating their customers poorly. As of this evening, they have made the necessary changes.
sandiegopaneraiguy said:
Well, you are partially correct... They do have the pattern specific to the SGT. BUT they do not have the carbon fiber available. It is expected to be available in 2 weeks. Right now they only have the matte finish and standard clear finish.
Secondly, this particular kiosk requires payment IN ADVANCE.
Today I was contacted by Ghost Armor after sending in an email on Friday through their Web site. Ghost Armor listened to the story and forwarded my information to the company that actually owns the kiosk (they are franchises, and not owned or operated by Ghost Armor directly). The district manager called me at about 1pm and said he was on his was to the mall to speak to the employees. We discussed the details and I was told that I would receive a full refund, plus he would personally install the carbon fiber cover as soon as it is available.
I spoke to him again at 6pm and he had terminated both employees after speaking to them and to others who had seen what happened. It also seems that he has a slight "inventory problem" and that the employee was pocketing the money when people paid with cash.
The video will not be shown as I made an agreement with them to update this thread (it seems someone informed them of my post) with the updated information.
As I said before, I had no issue with the product. It seems to be a quality material that will offer the stated protection when installed properly. He also informed me that it was their company policy that the employees NEVER hand cut ANYTHING. If the kit is not in stock, they are to take the customers name and call them when it has arrived.
All things said, it just sounds like they had a couple minimum wage employees who were stealing from them and treating their customers poorly. As of this evening, they have made the necessary changes.
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Click to collapse
-1
Put it on youtube, after you get your free ghost armour
First thing I would never let.my phone/tab with anyone, if im not with my my stuff there not getting it. I have to much money invested in my tablet and phones to leave it with some random person.
Sent from my SCH-I800 using XDA Premium App
itsjusttim said:
I'm pretty sure they are required to give you there first name and employment identification number.
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Click to collapse
I work for a larger retail company and our names and our employee ids are on the top of the receipt.
I don't know if it is something they HAVE to give, but if does sound fishy to me. Sorry you had a bad experience, man.
Sent from my MIUIX.
I've never trusted mall kiosk employees to do ANYTHING right. It may have cost me extra but i taught myself how to install all my screen/back covers and protectors (yeah, ruined the first set on an old phone so i wound up buying the protector set twice) but ever since then it's easy.. and then there's no one else to blame if something gets hosed.
I'm with many people here on not trusting others with my expensive toys. I was going to suggest you contact the Better Business Bureau and file a complaint with the company, but very happy for you that everything seems to be settled. Except for the scratches left on your GT by the ijit people, of course.
Glad you got this resolved.
F those employees. At least they got their just deserts eh!
Maybe you should change the thread title to reflect how well Ghost Armour have handled this as it is a bit mis-leading now given you have had your issue resolved
I have been buying Notes for the whole family, we love 'em. I have been getting from different retailers so have had a chance to see units from different regions, batches, etc.
Most retailers have shipped with some form of bubble wrap or packing peanut, never a combination of both. I would say average protection from what I have seen.
I love Negri Electronics don't get me wrong...but I would say shipping a $700 electronic device with absolutely no packing protection, inside just a green plastic bag is not just unacceptable, but it also violates FedEx's electronics shipping guidelines for sellers. The phone box was warped and wouldn't you have it, screen issues out of the box. More than likely occured during shipment due to no packing protection. Also no invoice in or on the box.
Share with us your experience.
A green plastic bag as protection? Wow.
First you should obviously contact the place you bought the phone from and complain. Secondly, you should inform FedEx about this and provide them with the photos and possibly the plastic bag itself should they wish to see that.
WereCatf said:
A green plastic bag as protection? Wow.
First you should obviously contact the place you bought the phone from and complain. Secondly, you should inform FedEx about this and provide them with the photos and possibly the plastic bag itself should they wish to see that.
Click to expand...
Click to collapse
Spoke with Ryan Negri, the CEO, who was incredibly rude but in the end said he would authorize a full refund RMA via mail then hungup on me. Snail mail? Email? Awesome stuff. He also said I am banned from future purchases from his company...
Depending on the outcome I will post the wonderful chat and conference call with Mr. Negri so you can see what this company is all about.
Sent from my GT-N7000 using Tapatalk
This is pretty much how my Note was shipped from Expansys USA. Overall - I'm not very happy with them right now.
orificium said:
This is pretty much how my Note was shipped from Expansys USA. Overall - I'm not very happy with them right now.
Click to expand...
Click to collapse
Can you post pics? I was going to try them next. Sad that nowadays you have to call a company to ask how they ship a $700 item
Sent from my GT-N7000 using Tapatalk
Atrix_E said:
Can you post pics? I was going to try them next. Sad that nowadays you have to call a company to ask how they ship a $700 item
Click to expand...
Click to collapse
I can't provide pictures since I've sent it back for return in the same box.
Same size box as OP with brown crumpled up paper that didn't even close to being enough to wedge the Note box to stop it from shuffling around. And a loose Euro-plug. My Note box wasn't even sealed at all. Only one side had a sticker on it with IMEI # - no S/N printed. Did not include a warranty information card and the bag the battery was in looked a little beat up.
They charge a 10% restocking fee even if you want to return it because of noticeable lines, uneven brightness, gamma, and banding issues. This is currently what I'm going through since they've deemed my phone as "up to Samsung's specs". My phone's firmware was UBKK2 - Brazil I believe. Made in China.
I just bought one at those placed that sell world phones. I got it for 580 hooked up. If you guys want to buy it from me for 650 shipped properly I could do that for you?
Atrix_E said:
Spoke with Ryan Negri, the CEO, who was incredibly rude but in the end said he would authorize a full refund RMA via mail then hungup on me. Snail mail? Email? Awesome stuff. He also said I am banned from future purchases from his company...
Depending on the outcome I will post the wonderful chat and conference call with Mr. Negri so you can see what this company is all about.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Yikes. Sounds like a nightmare. I purchased my Note through Amazon.com. Well, my order was fulfilled by Amazon but the Note came from Global Mobiles. The package with the phone was packed in another box with air pillows and all arrived just fine. I did purchase my Galaxy Tab 7.7 from Negri and the package did arrive in a green bag but the Fed Ex box also included other paper packaging materials to cushion the Tab box.
This is again something I like about Finland: every time I've ordered some expensive gadgetry it has always arrived very properly packaged, hell, sometimes it feels like some places overdo the packaging just to be extra-safe.
WereCatf said:
This is again something I like about Finland: every time I've ordered some expensive gadgetry it has always arrived very properly packaged, hell, sometimes it feels like some places overdo the packaging just to be extra-safe.
Click to expand...
Click to collapse
This is the practice I encourage in my business. I'm willing to eat a few cents on some packing peanuts or bubble wrap instead of:
1. potentially damaging my inventory
2. potentially losing a customer and his/her's future business
3. having my customer support then deal with complaints/exchanges/returns
Everything is a cost of doing business. But we all deserve a little bubble wrap and packing peanuts
Called Expansys and placed my order through phone. Pretty friendly support as I shared with them my recent experience.
They notated my order to provide extra packing protection. New batch arriving March 6
The only thing that bothers me is how all these businesses are using FedEx now. That's my personal gripe though.
Atrix_E said:
More than likely occured during shipment due to no packing protection. Also no invoice in or on the box.
Click to expand...
Click to collapse
Definitely a heavy impact on the box (the edge). That's not nice...
But mine (T-Mobile) was sent loosely in a parcel without any further protection and the box had no issues whatsoever...
Bought the original Blurex one for $6, which turned out to be pretty crappy but then they made up for it by shipping me the updated model for free. (Which is a lot nicer!)
Then I had also placed an order for the Poetic case below:
http://www.amazon.com/gp/product/B008IEGS9W/ref=oh_details_o01_s00_i00
And before I've even received it, I got this e-mail this morning:
Dear Valuable Customers,
Thank you for purchasing Poetic HardBack Protective Case for the Google Nexus 7 Android Tablet by Asus. We have found there is slight problem on the case. The magnet inside the case is too strong to make case sleep while fold back the cover and hold like a book. Sorry about nothing seeing this problem while designing this product. Please keep the original one as backup, you don’t need to ship back to us. We are managed to provide a free replacement update version case that correct this problem as Poetic stand behind of their products within 2-3 business days. We are shipping updated fixed version out within 2-3 business days. You will definitely receive the update fixed version by the end of next week (August 3th). Please give us a chance and wait until update version products before give out product comment on this product.
Best Regards to all that support Poetic, we will continue provide more innovative products for Google Nexus 7 device before anyone else.
Regards,
Customer Service
:laugh:
Damn Lucky, haha. You should try buying a lottery ticket
Yeah, four cases for $15.95 is pretty good.
I already gave one away though. (The 1st Blurex.)
Funny, I got the same message for the MoKo slim-fit case....
Dear buyer:
Thanks for purchasing MoKo slim-fit case for your Nexus 7. We are
sorry to inform you that we have found some issue with the built-in
magnets in cases that are scheduled to ship today. The magnet is
installed to support the smart wake/sleep feature of Nexus 7 but
unfortunately it would also put the Nexus to sleep when the front
cover is folded against the back, due to the slim profile of this
particular case. We are sure you would not like to purchase a case
like this and this is not a case we would sell either. But we have
decided to ship this current case to you to provide a TEMPORARY
solution to protect your Nexus before you get the the improved
replacement from us. We have taken measures to rectify the issue in
our future production and the replacement cases should be ready
sometime next week. The fully working replacement case will be shipped
to you at no extra cost and you don't have to return the temporary
case. You may want to remove
And please let us know if you would like us to make other
arrangements for you. We can also provide any of our Nexus 7 cases as
a free substitute if you prefer. All other nexus 7 cases we carry come
with the smart wake/sleep function but don't have the same issue as
the "temporary case" has. You can check the selection here:
A lot of these cases come from the same factories in China, and all that changes is the reseller's name on the case! (If it even has one. :laugh
Really can't complain too much though as they are sending out free cases. That's decent customer service. The case + shipping again must really not leave them much profit...
bleclair said:
A lot of these cases come from the same factories in China, and all that changes is the reseller's name on the case! (If it even has one. :laugh
Really can't complain too much though as they are sending out free cases. That's decent customer service. The case + shipping again must really not leave them much profit...
Click to expand...
Click to collapse
no i think they are still getting a good profit. the cases probably cost them $2 to make? they are selling them for $14, do the math
Not the ones I've bought.
First one was six bucks and they've shipped me two cases.
The second was ten bucks shipped and they've shipped me two cases.
If you guys want to send one of the old ones my way I'll.... up your thanks meter. :good:
anyone know how to fix this? i got the same poetic case and received the defective one , and emailed me that their gonna send a replacement too, but im just wondering if we can fix the first one by hand..
Sent from my Nexus 7 using xda app-developers app