M Logo on the back fading? - X 2014 Q&A, Help & Troubleshooting

Today I was changing cases today and noticed the M dimple on the back of my phone was dirty, fine. I tried cleaning it a few times once with a damp paper towel and nothing happened, still looked dirty. As I looked closer, the "Dirt" was actually the silver metal tarnishing or fading away. Has anyone else noticed this at all? i tried getting some pictures, sorry for the bad quality, Nexus 7's don't have the best cameras...
I never used any cleaning solutions or anything like that either...
I don't think Motorola will do anything about it, but I just wanted to see if there were any others
So a month later and the fading has become worse. I have a feeling that it might be the battery heating up and discoloring the logo? really no other reason why it is happening. Also, Motorola didn't seem to care or want to help me. Very unlike them, they have always helped me to the fullest extent in the past (Last 2 pictures are most recent)

savini72 said:
Today I was changing cases today and noticed the M dimple on the back of my phone was dirty, fine. I tried cleaning it a few times once with a damp paper towel and nothing happened, still looked dirty. As I looked closer, the "Dirt" was actually the silver metal tarnishing or fading away. Has anyone else noticed this at all? i tried getting some pictures, sorry for the bad quality, Nexus 7's don't have the best cameras...
I never used any cleaning solutions or anything like that either...
I don't think Motorola will do anything about it, but I just wanted to see if there were any others
Click to expand...
Click to collapse
How long have you had yours?
I have had mine for 6 months and the M looks fine on mine. I don't use a case on my phone if that makes a difference.
Sent from my XT1095 using Tapatalk

Mine still looks fine too. FWIW, I think the dimple is plastic, not metal.

AGISCI said:
How long have you had yours?
I have had mine for 6 months and the M looks fine on mine. I don't use a case on my phone if that makes a difference.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I have had it since December 14th. I use a case, but its just a bumper... I am going to contact Motorola to see if there is anything they can do.
It almost looks like its Brass under the silver or even a copper color

Related

Finish wearing off, am I alone??

Hi There,
I was wondering if anyone has experience the same issue as me. I only got my Optimus 2x back on the 12th Dec and I've just noticed that the finish on the metal looking plastic surround on the side of the phone has begun to wear.
The phone has spent most of its life in a case and has never been placed in a pocket with anything like (e.g. keys, money) the front and back of the phone are like new, so I'm a little concern with how the finish has begun to wear in such a short space of time.
I just wanted to check if perhaps it's a one off issue with my phone or if other people have had the same problem?
Thanks
Kev
Mine spent all it's life in a gel case and the finish was still A1 when I sold it.
Mine gets **** kicked in my pocket with keys lighters and change with no cover just a screen protector and its still mint Lol must ne something with the case you're usin
Making bad decision's one at a time.
My finish has not even begun to deteriorate.. used it for 8mths already, I've stopped using case for about a month but still use soft cloth cover. Maybe there is something wrong with your finish?
I used to think the same thing, but then i took an arrow in the knee.
Lol jk, i used to think the same thing, but i found out it was the plastic sticker thats on there when its new that was damaged. Sticker removed and its still mint 3 months later
Sent from my Optimus 2X using XDA App
Mines fine, 3 months of heavy use and no wear on the finish except for where I've dropped it and it's scratched. The home button does look a bit buffed like it has micro scratches and has lost its shine on one side though.
I've had mine for about 6-7 months, some paint worn off the first day i got it.
Though only on the bottom left corner, never used any case.
Also managed to get a small scratch on beneath the back button on the first day, even though it never got in contact with anything that could made a small scratch like that.
It might have been there when i got it, never thought about it really... And yes, it was brand new.
Otherwise its in good condition.
Was about to send it back, but never did, stupid summer. Kinda regret it now haha.
Had mine since release date with heavy usage no cover and there's. No wear and tear at all. I also dropped it over 10 times whilst being drunk. It Must've been the cover that damaged yours.
Sent from my Optimus 2X using XDA App
Got mine in Sept just one or two scratches...always in pocket with keys or change..!!
Sent from my LG-P990 using XDA App
mine is like new https://plus.google.com/photos/1031...ms/5689355740415531633?authkey=CKn837SPv7roLw i got mine in june
eniux said:
Had mine since release date with heavy usage no cover and there's. No wear and tear at all. I also dropped it over 10 times whilst being drunk. It Must've been the cover that damaged yours.
Sent from my Optimus 2X using XDA App
Click to expand...
Click to collapse
Mine came with free screen bleed and the actual glass seems to have a defect in it, like it isn't entirely clear, has a slight line or something. I wont blame LG for that at all though as corning gorilla made the glass.
dandeli21 said:
mine is like new https://plus.google.com/photos/1031...ms/5689355740415531633?authkey=CKn837SPv7roLw i got mine in june
Click to expand...
Click to collapse
What cover is that?
Neefy said:
What cover is that?
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Click to collapse
Looks like the one you can but at the wind store
Making bad decision's one at a time.
Looks like one I've seen on eBay
I'm using mine without a bag or screen protector and it's still close to mint.
LG did a good job on the hardware - it's just this crappy software & support..
Thanks to CM7 I'm really happy with my phone though.
Mine just broke Camera len cover yesterday I really don't know what cause this and anything else still like NEW!
12rithy said:
Mine just broke Camera len cover yesterday I really don't know what cause this and anything else still like NEW!
Click to expand...
Click to collapse
Just cover it with some tape lol
Making bad decision's one at a time.
Its mostly due to the case itself and may not be defect in the phone.
Some cases do wear off some fine finishes...
Thanks all, not sure if it was the case or if I was just unlucky and got one with thin coating. Anyway the supplier has offered a full refund as they don't have any more in stock I don't really want to get a refund as I got the phone for a good price, so I'm just hoping they get a few more in stock over the next week or two and then I can swap it.

Build Quality

I was just wondering if it is just my phone. I got the developers edition VZW and when I push on the logo in the back of the phone (back/bottom of the phone) I get a tape sound when I release. Like they forgot to put padding or something in the back.
Is this normal?
I was going to go to the VZ store and see if they have the issue.
Same!
I have the regular vzw moto x and it does the same thing! I thought mine was defective or something. Weird...
I have had three Moto Maker AT&T models and none have had this issue. They have had other issues, including faulty haptic feedback, WiFi antenna, and varying degrees of smoothness at the edges (the wraparound glass or whatever they called it) and on the flash (one phone was completely smooth at the edges and at the flash on the back, another has a more pronounced lip).
Slusho said:
I have had three Moto Maker AT&T models and none have had this issue. They have had other issues, including faulty haptic feedback, WiFi antenna, and varying degrees of smoothness at the edges (the wraparound glass or whatever they called it) and on the flash (one phone was completely smooth at the edges and at the flash on the back, another has a more pronounced lip).
Click to expand...
Click to collapse
also moving onto my third moto x. 2 gsm dev editions, and now i'm just going on to a used at&t model. for me:
1st gsm dev: marks on the screen in low light
2nd gsm dev: dirt embedded in the white backing, rattley/loose vibrations, creaky back
i figure, as long as i'm compromising and not getting a perfect device, might as well save $300 and get a used one where my expectations aren't so high. i just hope i get one with tight vibrations. i wish moto would get their crap together, this is such a beautiful phone.
Wait.. so I'm really interested in getting a moto x but it sounds like there are a lot of problems with the build quality.. Is this only with the phones that are manufactured in the US?
Wheyn said:
Wait.. so I'm really interested in getting a moto x but it sounds like there are a lot of problems with the build quality.. Is this only with the phones that are manufactured in the US?
Click to expand...
Click to collapse
there are a lot of issues on every new phone released. but there seems to be a good bit from the usa factory. if you are in the states... a motomaker phone is your best bet as far as quality goes. my first one was perfect. but dropped it on day four and busted the glass. so they gave me a new one. this one seems to have a weak vibrator. but that is something i can easily live with. as im not a fan of haptic. but i have yet to turn it off because i dont need the battery savings.
Well, I just tried and mine does it too. I never hold the phone in such a way that I'm actually touching that area so not really an issue for me. It does sound like tape, though.
dymmeh said:
Well, I just tried and mine does it too. I never hold the phone in such a way that I'm actually touching that area so not really an issue for me. It does sound like tape, though.
Click to expand...
Click to collapse
while i have no plans of testinf it out...there were leaked pics just before the release that show the x in layers. those pics show that there is some empty space as the back curves up at the camera all the way to the top. there is a lip at the top of the camera to keep the back from flexing in. id imagine that is why you can press down in the first place. just fyi.
OK. So it is normal. From the answers here and going to the Verizon store. They must have a piece of tape for the entire back and a gap at the bottom of the phone. Causing the issue. I am not going to try to do an RMA because it seems to be a design issue.
Aside from this issue, this has been by far my favorite android phone.
Sent from my XT1060 using xda app-developers app
hill180 said:
OK. So it is normal. From the answers here and going to the Verizon store. They must have a piece of tape for the entire back and a gap at the bottom of the phone. Causing the issue. I am not going to try to do an RMA because it seems to be a design issue.
Aside from this issue, this has been by far my favorite android phone.
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
makes sense and agree. i didnt look at ifixit, so i didnt want to say there was tape. but i know the og droid razr had a back that was taped to the battery. and then the battery was connected by a ribbon. of which i ripped and ruined when taking it apart. so be careful if you ever decide to diy. it helps with twist/flex. so i would have to assume they did the same thing on the x. and it sounds like the tape is a bit bigger than it needs to be. no doubt because the usa plant isnt as good at building phones so they made it easier on the employees. which is why peeps are able to push in and hear a tape sound. it sounds like if it were an eighth inch shorter... this would be a non issue.
and i also agree with you that its not worth worrying about. the bad assedness of the phone makes up for the design flaw.

Color wearing off the back of the device

I did a quick search and didn't see anything on this. I've had my Moto X (royal blue back) for 9 days now and have been very pleased with it overall. However, I noticed a couple days ago that the color is wearing off around the edges on the back of the device. That's pretty upsetting. I don't use a case on my phone and really never have with any of my phones. Is this typical of the colored back Moto X phones? It makes me wish I went all black with blue accents.
I'll try to post photos later.
I have a royal blue and I've noticed it as well. But I don't think its wearing off. It looks more like its stained. I'm just not sure what to try to clean it with and not damage the rest of the back.
Sent from my XT1060 using Tapatalk
A bunch of people, including me, have had the same issue with the royal blue back. There were several threads on g+ about it. As far as I know, there is no way to remove/clean it off. A couple of people have had thiers replaced. I just bought a black back on ebay and swapped mine out.
Same thing happened to mine, you can't get it cleaned I opted for a new black cover...
stonesaber said:
A bunch of people, including me, have had the same issue with the royal blue back. There were several threads on g+ about it. As far as I know, there is no way to remove/clean it off. A couple of people have had thiers replaced. I just bought a black back on ebay and swapped mine out.
Click to expand...
Click to collapse
How easy it it to change the back? Thanks.
tonyguy2000 said:
How easy it it to change the back? Thanks.
Click to expand...
Click to collapse
Very simple. I used the guitar pick that came with the back I bought and just popped the clips along the side and gently pulled it off. I didn't even have to warm the back like they show in the how-to on ifixit. The only issue I had was swapping the lens. The hole in the new back was a little small for the lens to pop in to, so I had to enlarge it a bit.

[Q] Woven white back turning yellow

I've been noticing that my woven white back has been yellowing a bit, but didn't realize how bad it was until I found someone else with the same back and compared the colors. Has anyone else noticed this problem and found a solution?
Photo attached (sitting on white paper for color comparison).
That's pretty noticeable, did you try wiping it down with a wet cloth? it should help somewhat
Several times, with no change. I also tried a little hydrogen peroxide to no effect. I might try it again with a spray bottle and let it sit longer, and I might try bleach if that also has no effect (although that'd be a bit of a last resort).
Phobophobia said:
Several times, with no change. I also tried a little hydrogen peroxide to no effect. I might try it again with a spray bottle and let it sit longer, and I might try bleach if that also has no effect (although that'd be a bit of a last resort).
Click to expand...
Click to collapse
I would just ask for a replacement device. That looks really bad.
Phobophobia said:
Several times, with no change. I also tried a little hydrogen peroxide to no effect. I might try it again with a spray bottle and let it sit longer, and I might try bleach if that also has no effect (although that'd be a bit of a last resort).
Click to expand...
Click to collapse
if nothing works for you, you could just buy a new back cover off ebay. its around $30
http://www.ebay.com/itm/Battery-Bac...e_Replacement_Parts_Tools&hash=item3a8fb1c77e
Kittiesoncrack said:
if nothing works for you, you could just buy a new back cover off ebay. its around $30
http://www.ebay.com/itm/Battery-Bac...e_Replacement_Parts_Tools&hash=item3a8fb1c77e
Click to expand...
Click to collapse
Are you a mechanic? That color had to some from somwhere and to me looks like motor oil stains.
I have a motomaker phone which (i believe) is a different material. It picks up grease and oils easily, but a quick wipe down with a paper towel and a small amount of window cleaner gets it looking like new.
Ammonia isn't even that great for cleaning greases. 409 would probably work better, but I'd definitely test it out on a small part first to make sure it doesn't hurt the finish.
Phobophobia said:
I've been noticing that my woven white back has been yellowing a bit, but didn't realize how bad it was until I found someone else with the same back and compared the colors. Has anyone else noticed this problem and found a solution?
Click to expand...
Click to collapse
At first glance, it looks like the way some "white" plastics discolored after a while under florescent lights. (Think old HP printers, Compaq PC keyboards, and other stuff).
Looking closer, it could just be dirt. Or it could be a combo of both.
I got my Dev Edition for Verizon X in November. I put an Xtremeguard skin (clear) on the back of mine not long after I got my X to make it more "grippy", and I often times use a shell/holster type case.
I haven't noticed any discoloration on mine.
Phobophobia said:
I've been noticing that my woven white back has been yellowing a bit, but didn't realize how bad it was until I found someone else with the same back and compared the colors. Has anyone else noticed this problem and found a solution?
Photo attached (sitting on white paper for color comparison).
Click to expand...
Click to collapse
This looks just like they showed on reviews. Their white phones more times than not turn yellow or get blue stains on them from their jeans. Same things happens to clear cases I have gotten. They always turn yellow. This is one reason I wont get a white phone.
Florescent lights. For sure
Sent from my Moto X
For anyone else who's having this problem (I also had one of the common cracks by the volume buttons), I went on their chat support and mentioned both problems and they're sending me a new phone.
Now that is customer service.. Almost makes me want to order the x+1 off of the site instead of finding other channels.
Sent from my Moto X

How big a problem is LCD burn/shadow on Note 8?

I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
I have my note 8 since Nov 22 2017, and it does not show any burns, shadows or abnormal tint/color anywhere, FYI, it is a LED panel, not LCD
Mc Binsk said:
I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
Click to expand...
Click to collapse
Brought my Note 8 on almost the same day as Winol, no screen burn in for me either.
Ok thank you guys
I bought this about a year ago, it's there if you are looking for it. if not don't worry about it. Just use gesture navigation you are good for few years
Mine has bad burn in but it doesn't bother me
Sorry
Sorry
Done
Are you trying to take a screenshot of your burn in?
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
Click to expand...
Click to collapse
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Screen Burn-In is not really an issue, unless you are gaming or textings for really long periods of time. Or have a picture displayed on your device for over 2 hours.
I have massive amount of burn in of the whole keyboard,and the top of the screen. Irritates me to no end, I have reversed my colors of my keyboard but I doubt that will help
I see a really varying experiences about this issue, it reminds me about another issue with the sides peeling off, some posted very bad peeled sides, specially on black models, in the end I think these occurences might be batch-related, or pure and simple bad luck, my note, as many, many others
is more than a year old and happily does not have any problem whatsoever
Max_Terrible said:
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Click to expand...
Click to collapse
That does sound weird haha.
As far as the peeling, when I first got my Note 8, I could feel an unevenness on the sides. Turns out that there was a thin plastic film just like there was on the top and bottom when it came out of the box. I just peeled it off. Is that what you were talking about? I just assumed it was put on at the factory before it was boxed up as like the protective plastic on the screen and back. Was I wrong to peel it off? It didnt seem to affect the finish at all and shortly after that, I put the phone in a case anyway...
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
winol said:
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
Click to expand...
Click to collapse
Interesting. Thanks for the link. The more I look in the XDA forums, the more I am second guessing my choice on getting this phone. Between the screen burn, the peeling paint, the charging port burning out, mysterious cracks in the screen, etc... I am wondering if I should have done a little more research. So far, knock on wood, this first month has been trouble free and hopefully it stays that way.
And as far as the protective plastic film on the sides, maybe it is a recent change that Samsung is doing? I honestly couldn't see it but could feel it and when I peeled it off, it was perfectly cut out to go around the buttons. One of the posts in the link you provided mentioned a protective film over the colored back glass to provide a better visual look. Maybe that's what I discovered on the side and was supposed to leave it on but I couldn't stand the uneven feel of it before I got the case.
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
Click to expand...
Click to collapse
Yes I am that slow. I can't believe I did that I wasn't thinking right.
jason504 said:
Yes I am that slow. I can't believe I did that I wasn't thinking right.
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Click to collapse
Bahahaha!! That's great!:laugh:

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