Need advice on how to test my phone of defects - Galaxy Note 4 General

im planning to do a meetup with an online seller and wanted to know what to check to make sure its not defective or anything like that

Phone Info to check if phone has original hardware, check IMEI.
CPU-Z to test all sensors if working.
Sent from my SM-N910G

Use the samsung service menu to test all the sensors, led, camera, speakers etc
Launch the Phone app and open the dial pad.
Type * #0* # (no spaces)

Related

Vodafone Treo 750 and lost sound

Hi,
I bought my wife Treo 750 (from Vodafone) on eBay couple of days ago. I myself have Wizard device so familiar with firmware updates etc.
My wife started complaining almost immediately about inability to set custom ring to MP3 file which she configured (all incoming calls were coming with default sound regardless of phone settings).
Now couple of days later phone does not react at all to any remindeds be it incoming phone calls or alarm. It does not vibrate, sound or flash on any of the events.
Is it known issue? What could be wrong? Is it worth trying to flash ROM or it's not worth it?
first, is the top switch set to silent? if then the boxes for vibrate aren't set, then your treo doesn't give any sound so far i know.
second, In sound and settings the two boxes for vibrate when swith on or off should be checked.
Be sure that all sound settings are set correct, then you could try a hard reset if other options don't work.
I had the same problem. Call up Palm Service Center, follow the standard diagnostic steps:
1. Check the ringer switch.
2. Check the TTY settings to ensure it is off.
3. Check all volume to ensure that it is all max.
I have all the above set correctly. The best part is, the CS told me to hard-reset the phone. I told her that I have already done it and that the problem will occurs after using the phone for a few hours. Apparently, the ringing will be ok if I do a soft-reset. But after using for a while, the problem will appears and I will have to soft-reset again.
Last resort, CS issued me a SRO and told me to go down to the service center to do a 1-to-1 replacement. The new rom is TREO750-1.16-VFE and firmware is 1.12c
ptan218 said:
I had the same problem. Call up Palm Service Center, follow the standard diagnostic steps:
1. Check the ringer switch.
2. Check the TTY settings to ensure it is off.
3. Check all volume to ensure that it is all max.
I have all the above set correctly. The best part is, the CS told me to hard-reset the phone. I told her that I have already done it and that the problem will occurs after using the phone for a few hours. Apparently, the ringing will be ok if I do a soft-reset. But after using for a while, the problem will appears and I will have to soft-reset again.
Last resort, CS issued me a SRO and told me to go down to the service center to do a 1-to-1 replacement. The new rom is TREO750-1.16-VFE and firmware is 1.12c
Click to expand...
Click to collapse
I bought phone off eBay and it's looks like European model while I'm in US I don't think I can call Palm with this options.
It's a bug @ 750
I think soft reset will do
Djoe said:
It's a bug @ 750
I think soft reset will do
Click to expand...
Click to collapse
What is bug in 750? How exactly it defined?
artisticcheese said:
I bought phone off eBay and it's looks like European model while I'm in US I don't think I can call Palm with this options.
Click to expand...
Click to collapse
I bought mine from ebay too, and I am currently residing in Singapore. I believe that as long as the original owner did not register his phone, you are still consider the legitimate "first" owner. The best part is, they just verbally ask you when was the phone purchased; you do not even need to produce the proof of purchase.
@artisticcheese:
couple more questions to diagnose your problem.
1. what software does your wife use? spb pplus has been known to mess with the treos notifications system [there is a fix at spb]
2. where are the ringtones located and how were they added to the phone.
for #2. the Treo seems to be iffy if you don't add the tones using the Sounds app, also I'm sure you know that ringtones in Storage cards tend to be less dependable than the ones in Main memory cause sometimes Storage cards initialize too slow and the system reverts to default tones instead.
----
my suggestion
back up your wife's data [PIM info]
hard reset - add tones using sounds - observe
if problems insist try to have the unit replaced
if problems don't then it's probably software issue.
Sounds which are being set are built-in sounds. We hard-reset phone and did not install any additional software, then tried to change sounds via built-in menu. Nothing extra installed on a phone.
artisticcheese said:
Sounds which are being set are built-in sounds. We hard-reset phone and did not install any additional software, then tried to change sounds via built-in menu. Nothing extra installed on a phone.
Click to expand...
Click to collapse
Damn I was hoping it would be a software issue, but it might be hardware after all. I hope you can have the unit repaired/replaced ASAP. Good luck and go with the FORCE.
This happened to my 750. There is a fix @ the Treo Central discussion forums. Someone created a .cab file that got my sound back. If you cannot find it, let me know.

Diamond box - help needed

I got my Touch Diamond in Hong Kong nearly 2 weeks ago, but have so far been able to register it on the HTC website.
(I am aware that some people have been able to register, but that is not the problem I need help with)
On Saturday the maid in my serviced apartment came in and threw away the cardboard box which surrounds the main plastic box.
I know there were various serial numbers or part numbers listed there, but I can't remember exactly which they were.
Could someone please check their box and tell me what they are? I'm trying to figure out if I have lost anything important.
The phone itself has IMEI, S/N and P/N shown behind the battery.
Hopefully that is all I will ever need.
Many thanks
As long as you have your IMEI number and phone serial number...that will be all you need should you have a problem with the phone and need it to be repaired.

Difference of Serial No:s in the package back cover and that inside system settings.

Recently I bought an Indian Retail Unit Mi 5 (White, 32 GB) from flipkart.As I was checking the genuinity of the product I came to know that the Serial no: mentioned inside the system settings and that of the package back cover are entirely different(S/N in package cover - "13025/00040850" and in phone settings - "3b616d5b").But the IMEI no: mentioned both inside the system settings and that of the package cover were same.(IMEI1:869644021651547 , IMEI2:869644021651554).
So I decided to perform Product Authentication in mi.com and when I performed it with using both the IMEI with S/N : 13025/00040850,I got the product name as "A2 CT 印度Beetel版 (1.8G 3G 32G 白色)".And again when I tried Product Authentication using the S/N : 3b616d5b with both the IMEI I got a message saying that the IMEI doesnt exist.
And when I checked for the manufacturer name using the imei no: in another site it came as "Shenzhen Jugate Communication Co Lt" instead of "Xiaomi Communication Co Lt".
I also asked the customer support about the difference in S/N s and one said its not supposed to be that way and another said I only need to check the S/N in the package cover and the one inside the settings is a different one.But as far as I know both no:s will be same.I am very confused.
Is it supposed to be like this.I am not sure what to do.I just want to know whether my mobile is fake or not.Somebody pleaseeeeee help.... :crying:
Could anyone please check this with their device.
Same here
Yes. SN different for me as well.
Also same response from mi.com - A2 CT 印度Beetel版 (1.8G 3G 32G 白色
It is weird response though such a pain in the ass for simple verification
As per the xda community advice, I certified through mi antifake app and antutu officer.
See this
http://forum.xda-developers.com/mi-5/help/mi-5-user-questions-to-mi-5-owners-t3488594
Links
And hey, here is the link for anitfake.
http://en.miui.com/forum.php?mod=viewthread&tid=185432&page=1&authorid=526102264
Just in case if you have no account in mi. Download apk from attachment
IKR......When I asked them they said AC is the manufacturer's code for Mi 5. And I did already try the Antutu app and it gave a good for me. But some people are saying the app has bugs and its not accurate. For me the Mi 5 verification app takes like ages to scan the QR code...Haaaaaaaaaaaaaaaa....................Its so frustrating.

Buying the 9t pro

I ordered and paid for the 9t pro. I informed the seller that I want a new, unused device in it's original packaging. The next day I received an email from the seller saying that they have only one device left and that this device was displayed in a glass cabinet, but that the device was never turned on, and that no customer touched it. I want to believe them because this model (black 6/128) is sold out everywhere else but I would like to now if there is a way to check if the device truly was never turned on?
I would hate to receive a device that was displayed on high brightness in some retail mode and one that every other customer touched
Is there a way to be certain?
Edit: The seller is waiting for my decision... please help
Thank you
Stimac said:
I ordered and paid for the 9t pro. I informed the seller that I want a new, unused device in it's original packaging. The next day I received an email from the seller saying that they have only one device left and that this device was displayed in a glass cabinet, but that the device was never turned on, and that no customer touched it. I want to believe them because this model (black 6/128) is sold out everywhere else but I would like to now if there is a way to check if the device truly was never turned on?
I would hate to receive a device that was displayed on high brightness in some retail mode and one that every other customer touched
Is there a way to be certain?
Edit: The seller is waiting for my decision... please help
Thank you
Click to expand...
Click to collapse
U can try with imei checking on https://imei24.com/imei_check/Xiaomi but i doubt that seller will provide imei for u. And im not sure is it possible to find info does device is powered on (especially if device is never connected to network) but u can try with that imei checking site if u have imei, it gives accurate info when device is buyed and when device is activated, as u can see from picture of my device, it is accurate in hours when device is shipped, and when i activated device (day when i received phone).
Risk it man, u can always buy a new display
Dadovvv said:
U can try with imei checking on https://imei24.com/imei_check/Xiaomi but i doubt that seller will provide imei for u. And im not sure is it possible to find info does device is powered on (especially if device is never connected to network) but u can try with that imei checking site if u have imei, it gives accurate info when device is buyed and when device is activated, as u can see from picture of my device, it is accurate in hours when device is shipped, and when i activated device (day when i received phone).
Click to expand...
Click to collapse
Thank you for responding
Are you from Croatia? Me too
What does it mean Activation Time? Is it a point in time when it first connects to a network?
Also, how does it register when it's sold?
Edit: And what about *#*#*4636#*#* and than checking usage statistics? Could this help and would it be deleted if a factory reset is applied?
But a memer on xda said the option to see usage statistics (after typing the code) wasn't available on his k20 pro
Stimac said:
Edit: And what about *#*#*4636#*#* and than checking usage statistics? Could this help and would it be deleted if a factory reset is applied?
But a memer on xda said the option to see usage statistics (after typing the code) wasn't available on his k20 pro
Click to expand...
Click to collapse
Testing with the code on Mi 9T (not Pro):
There is WiFi Info and Phone Info (about Mobile configuration and connection) but no kind of usage statistics
Stimac said:
Thank you for responding
Are you from Croatia? Me too
What does it mean Activation Time? Is it a point in time when it first connects to a network?
Also, how does it register when it's sold?
Edit: And what about *#*#*4636#*#* and than checking usage statistics? Could this help and would it be deleted if a factory reset is applied?
But a memer on xda said the option to see usage statistics (after typing the code) wasn't available on his k20 pro
Click to expand...
Click to collapse
Yea im from Croatia
*Activation time probably means when device is first time connected to mi cloud with mi account or maybe google account (not sure but as u can see on activation time from pic, my device is registered exactly the same day when i recieved phone - yea i powered phone and immediately signed in with my google and mi account)
* For sold device i mean when xiaomi outbond devices for seller, my device is outbond to seller 19.11.2019 - i ordered 29.11.2019 and recieved 16.12.2019.
*For *#*#MIUI#*#* combination u get CIT mode only test for hardware and some others info but no info for activation date.
Can i ask u where u want to buy phone?
Dadovvv said:
U can try with imei checking on https://imei24.com/imei_check/Xiaomi but i doubt that seller will provide imei for u. And im not sure is it possible to find info does device is powered on (especially if device is never connected to network) but u can try with that imei checking site if u have imei, it gives accurate info when device is buyed and when device is activated, as u can see from picture of my device, it is accurate in hours when device is shipped, and when i activated device (day when i received phone).
Click to expand...
Click to collapse
Dadovvv said:
Yea im from Croatia
*Activation time probably means when device is first time connected to mi cloud with mi account or maybe google account (not sure but as u can see on activation time from pic, my device is registered exactly the same day when i recieved phone - yea i powered phone and immediately signed in with my google and mi account)
* For sold device i mean when xiaomi outbond devices for seller, my device is outbond to seller 19.11.2019 - i ordered 29.11.2019 and recieved 16.12.2019.
*For *#*#MIUI#*#* combination u get CIT mode only test for hardware and some others info but no info for activation date.
Can i ask u where u want to buy phone?
Click to expand...
Click to collapse
Makromikro, it their last one
I'm also waiting to hear from the official importer on whether or not they will be receiving additional 9t pro units. At this time they are all out of stock. If they were to receive the additiinal units I would give up on this one and wait for the new lot to arrive and then order
I'm considering the 9t (non pro) from the same store but I'll miss the dc dimming feature... and I also am not sure that the amoled on both devices is the same. Some say that it is others that it isn't, but that's a different topic
Btw, I'm in Rijeka
zgfg said:
Testing with the code on Mi 9T (not Pro):
There is WiFi Info and Phone Info (about Mobile configuration and connection) but no kind of usage statistics
Click to expand...
Click to collapse
Thank you
I expect that the pro version gives out the same info. No usage statistics
Stimac said:
Makromikro, it their last one
I'm also waiting to hear from the official importer on whether or not they will be receiving additional 9t pro units. At this time they are all out of stock. If they were to receive the additiinal units I would give up on this one and wait for the new lot to arrive and then order
I'm considering the 9t (non pro) from the same store but I'll miss the dc dimming feature... and I also am not sure that the amoled on both devices is the same. Some say that it is others that it isn't, but that's a different topic
Btw, I'm in Rijeka
Click to expand...
Click to collapse
Im from Ilok. Sent u a PM

NFC not working In Redmi Note 9

NFC not working and I can't find anywhere to enable it(not even in settings).
What could be the issue ?
Do you mean REDMI NOTE 7 or REDMI NOTE 9 ?
VD171 said:
Do you mean REDMI NOTE 7 or REDMI NOTE 9 ?
Click to expand...
Click to collapse
Obviously Redmi Note 9, thread renamed and moved to the correct section
@sundaysec
Are you totally sure your Redmi note 9 has NFC? Some versions don't
Whether or not, you can test it by doing the following (you'll need an NFC tag or NFC equipped bank card etc)
Settings > About Phone > All Specs > tap Kernel Version four times
This opens up CIT
On my phone (model number M2003J15SG) item 31 in CIT is NFC Test
Tap that and follow the instructions
If your phone doesn't register the tag either:
a) your phone doesn't have NFC (likely if this were the case, CIT wouldn't have given you the option to test it though)
b) your tag isn't working
c) your phone's NFC isn't working
For info, I just turned my NFC off and tested that the phone doesn't recognize an NFC tag. Opened CIT and tested it and it recognized the tag - so it seems CIT will test the hardware, even if software is disabling it
If it still won't work, post back with your model number and I'll check if it is supposed to have NFC
the soup thief said:
@sundaysec
Are you totally sure your Redmi note 9 has NFC? Some versions don't
Whether or not, you can test it by doing the following (you'll need an NFC tag or NFC equipped bank card etc)
Settings > About Phone > All Specs > tap Kernel Version four times
This opens up CIT
On my phone (model number M2003J15SG) item 31 in CIT is NFC Test
Tap that and follow the instructions
If your phone doesn't register the tag either:
a) your phone doesn't have NFC (likely if this were the case, CIT wouldn't have given you the option to test it though)
b) your tag isn't working
c) your phone's NFC isn't working
For info, I just turned my NFC off and tested that the phone doesn't recognize an NFC tag. Opened CIT and tested it and it recognized the tag - so it seems CIT will test the hardware, even if software is disabling it
If it still won't work, post back with your model number and I'll check if it is supposed to have NFC
Click to expand...
Click to collapse
Yeah but there is a problem that i can't turn on nfc (I have the button but it instant turn itself off) so while checking i just get message "Please turn on the NFC function". And I have exacly same model as you so I'm sure it has got NFC function
Hi @Grimer_
I have the exact same problem with my Note 9. I have used NFC on this phone for a couple of years without an issue but it recently and suddenly stopped working (possibly after the MIUI 13 update but not entirely sure about it). It seems that NFC turns itself on and off continuously from the drag-down panel but it has actually never worked since. I have tried all sorts of suggestions from blogs etc but nothing worked, I even reached out to the Xiaomi team through the feedback channel app but they stopped replying. If anyone has any idea how to fix the bug I'd be happy to try it, thanks!

Categories

Resources