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Hey guys, over the past couple days, it seems my phone has lost some audio abilities, what's weird is that some audio STILL works, here we go:
- Notifications (Text and email) *WORK*
- Music Player/Youtube Videos/Phone Calls(inside the call, and ringing) *DO NOT WORK*
- Phone Calls in SPEAKER mode *WORK*
Here's what I've tried:
- Flashing to stock via Odin (Did a flash, didn't master clear.)
- Reflashing Serendipity 6.3 (What I was using before, should I maybe try a different ROM? It's an i897 ROM.)
- "Pressing" on the speaker, as I heard some have connection problems, but this is almost a year after owning the phone.
- Different audio apps (Stock music app, and PowerAMP)
Any ideas?
Bump. REALLY need help.. Trying a format/reflash now...
so the ear speaker isnt working but the Loud speaker does?
the "press on it" trick is for the loud speaker on the back..
sounds like a hardware problem. there is a REALLY EASY FIX. call samsung and get it replaced. flash to stock before you send it in.
I bought it from ebay, new in box. The chances of Samsung accepting my phone for a refurb is nonexistent, isn't it?
Being without a phone isn't an easy fix for me. =P
Bump. Solution found.
It was actually my headphone jack failing. I pushed in my headphones, played some music and noticed the button on the samsung headphones wasn't working, I took the jack out, blew into it, and now the headphones no longer work, but audio is coming through the speakers again.
Fixed my problem, although it wasn't the fix I wanted, since I use my phone for all my music, constantly.
I had the same problem. Turned out to be lint from my pocket in the headphone jack. If you have lint, get a needle, take pliers and bend a small hook in the sharp end. Pull out the lint that got jammed in with your headphones. I posted this fix a while ago in the SamsungCaptivateForum.com. I thought I was the only one who had the problem.
You know, that makes a lot of sense. I took a can of air spray this afternoon and let the headphone jack have it, and now it seems fixed. I think it might have been dirt from work. (Damn you, construction!)
Nice!
Thanks for the tips, I was having the same speaker issue and this certainly helped me out. My music player would cut in and out randomly if had it playing on the loud speaker.
How bout a pair of bluetooth stereo headphones instead of relying on headphone jack? I have motorola motorokr s305. I got em off ebay for $30 and they work pretty good.
Sent from my SAMSUNG-SGH-I897 using XDA App
So yesterday my N1 was working fine, I put it to charge and today it's acting all strange:
I can make calls, but when I take the phone to the ear it goes black and doesn't come back. Sometimes if I press trackball or power it does, but normally it should show me the in call screen when I move away.
I can't hear anything from the ear speaker. I don't hear the calling tone, and when the other side picks up (I feel the vibration that tells me that) I can't hear anything. Speaker works fine, only the ear speaker that don't.
I've tried wiping everything twice, removing the battery and putting it back again, downgrading CM to 7.0, and nothing works. The question is: is this a hardware problem (speaker dead) that is making the call screen bug, or is it a software bug that is causing the ear speaker to be mute?
I accept suggestions on how to test it.
UPDATE 1: connecting an external headset on the 3.5 mm plug doesn't work either, I tried to place a call and no sound came of the headset, and neither media apps like youtube redirected the sound to it.
Have you tried doing a full wipe, plus while your at it you might as well reflash your ROM with a system wipe. That should fix you up.
I flashed a whole new stack of stock stuff (boot, recovery, system), going back even to 2.1, and still no game.
Then I opened it and changed the top circuit board for one I had here (I replaced it with a new one because of the power button), and still no game.
So I can't think of anything else short of a total loss of this phone, maybe some circuitry on the bottom board fried or something like this.
I don't see any solution for my poor nexus
Hello everyone. A few days ago I started having a problem with my cappy, and I can't put my finger on the cause.
My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
In short, Working: In-call loud speaker, sms and calls.
Not working: everything else - music, alarm clock, in-call sound.
In summery, I can't decide if it's a software or a hardware problem.
I'm running CM 10.1 M2 with devil 4.2.
I should also note that I disassembled my phone to try and apply the
"loosen the screw" fix on the speaker assembly with no luck, nothing changed.
I think both. Earpiece and speakers are different devices.
Hardware - earpiece, software - speakerphone alarms, music etc.
One simple idea: take a piece of something thin, like needle and clean 3.5mm port.
I had almost-same issue 1 year ago. just dust formed wool and began shorting contacts inside port.
Yuna said:
I think both. Earpiece and speakers are different devices.
Hardware - earpiece, software - speakerphone alarms, music etc.
One simple idea: take a piece of something thin, like needle and clean 3.5mm port.
I had almost-same issue 1 year ago. just dust formed wool and began shorting contacts inside port.
Click to expand...
Click to collapse
Thank you for the reply. Let me get this straight, you suggest I clean the 3.5mm port even though earphones work fine? (I haven't mentioned this but with earphones, everything works properly).
earphones = headphones = ear plugs? no, not this.
> My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
Your phone has 2 speakers - front, and back.
As i understand, your front speaker (for usual calls) is malfunctioning.
And if you turn SpeakerPhone in call, then you can hear oponent?
Try to clear port, this wont hurt. But might fix issue. You don't need to disassemble phone, wooden match will do too for cleaning.
Just nothing wet, and don't do rough movements inside port.
It's a bit fragile.
gosha100 said:
Hello everyone. A few days ago I started having a problem with my cappy, and I can't put my finger on the cause.
My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
In short, Working: In-call loud speaker, sms and calls.
Not working: everything else - music, alarm clock, in-call sound.
In summery, I can't decide if it's a software or a hardware problem.
I'm running CM 10.1 M2 with devil 4.2.
I should also note that I disassembled my phone to try and apply the
"loosen the screw" fix on the speaker assembly with no luck, nothing changed.
Click to expand...
Click to collapse
When it happened to me I had to re-seat the ribbon going from the speaker to the sim board. it is very sensitive and I had to do it twice before I got connection back....i just banged the phone around too much and the ribbon lost contact....After the ribbon is seated correctly then just don't tighten that screw too much as it will unseat the ribbon again.
So, gosha.
Anything fixed?
I did as you suggested Yuna, I tried cleaning the 3.5mm port but I'm afraid it had no effect.
Then I disassembled the phone again and as Rmntruexjr suggested, I tried re-seating the ribbon connecting the speaker module to the circuit board several times while the phone is turned on and I'm trying to play music throughout the ordeal. That didn't help either. As previously, ringers work and the loud speaker works but alarm clock, music and the front speaker for calls do not.
Does anyone know if the music and alarm clock are being played by the front or back speaker?
If they are played by the front speaker then the problem is obviously a malfunction in the front speaker and I should just get a new one. Otherwise, there is something weird going on and the back speaker only plays some of the sound and then I can't explain it.
music is played from back speaker.
stupid q: did you checked volume levels?
Yuna said:
music is played from back speaker.
stupid q: did you checked volume levels?
Click to expand...
Click to collapse
Yup. Just to make sure, we are talking about System Settings -> Sound -> Volumes?
However, your question has just made me recheck all the settings and apparently the alarm clock does work!
The current situation is music and front speaker in-call sound doesn't work, but back speaker in call sound works and so do all of the ringers, notifications and alarms.
So, if you play music - no go? Try volume buttons in-playing.
There are 4 different volumes, and 1 hidden.
Front speaker might be broken. Try stock rom, if not helping - service.
And also in call try to adjust volume.
Try kernel with/without voodoo sound. Install/uninstall voodoo sound.
Yuna said:
So, if you play music - no go? Try volume buttons in-playing.
There are 4 different volumes, and 1 hidden.
Front speaker might be broken. Try stock rom, if not helping - service.
And also in call try to adjust volume.
Try kernel with/without voodoo sound. Install/uninstall voodoo sound.
Click to expand...
Click to collapse
No go on the music, same with the volume buttons in call.
As for the kernel, I don't think there is a voodoo and cmc version for the 4.2 Devil kernel (for whatever reason), I only found one version of it - set me straight if i'm wrong.
I'll try rolling back and flashing CM 10.0, i'll see if it helps and report back.
Servicing the phone here is probably out of the question since i897's don't exist in my country, only i9000's so if it comes down to hardware, i'll just order a new speaker module from ebay and install it myself.
But to order, you must be sure its speaker itself.
Sounds like software issue now...
Crazyness...
Рус?
I'm actually surprised the ribbon trick didn't work. I know your issue sounds messed up, but what you describe is detail for detail what I was seeing. It made no sense what so ever to me how for instance no front speaker in call but still speaker phone worked, but then no music, yet alarm works....(i think the ribbon can lose contact on just the right side so you only get some things working).
Sorry it didn't work for you, but it might be worth it to try again if you exhaust all other possibilities. If you do, keep the phone off while trying to seat the ribbon(and make sure the little black fastener is all the way open(up) when inserting the ribbon). Then to test without putting it all back together I used an elastic to hold the battery and tested that way........
If it really does turn out to be the front speaker/jack/sensor unit, I found one last month on ebay for around $2 for a cappy with a bad Jack and it was fairly easy to replace.
For what it's worth, mine stopped working the other day for no reason. Hit it, and now it works. Just something to try (not too hard of course, just a light tap on the hand )
x0ne215 said:
For what it's worth, mine stopped working the other day for no reason. Hit it, and now it works. Just something to try (not too hard of course, just a light tap on the hand )
Click to expand...
Click to collapse
Same issue....That is how mine started...I dropped it one day then I went to play music and the sound would just cut out for no reason it seemed...I could shake or tap on the phone and it would come back on for a while, then nothing again....for me, it was the speaker ribbon.
Ahh that's kinda crappy (no pun intended). As soon as I hit mine, it worked the whole time the phone wasn't bricked .
PS I keep getting outbid on these alltechwholesale auctions by the same guy -_-"
x0ne215 said:
Ahh that's kinda crappy (no pun intended). As soon as I hit mine, it worked the whole time the phone wasn't bricked .
PS I keep getting outbid on these alltechwholesale auctions by the same guy -_-"
Click to expand...
Click to collapse
lol, it's not me I swear....:angel:
You suck lol, thought I'd have an easy fix one with just a bad speaker which I happen to have a working spare for! Damn lol.
Anyway, OP, if you continue to have a speaker problem, did you try swapping it out for a spare one?
Yuna said:
But to order, you must be sure its speaker itself.
Sounds like software issue now...
Crazyness...
Рус?
Click to expand...
Click to collapse
So, I rolled back to CM 10.0 and no change, which means that it's probably a hardware issue, albeit, a very weird one.
And no, Israel.
rmntruexjr said:
I'm actually surprised the ribbon trick didn't work. I know your issue sounds messed up, but what you describe is detail for detail what I was seeing. It made no sense what so ever to me how for instance no front speaker in call but still speaker phone worked, but then no music, yet alarm works....(i think the ribbon can lose contact on just the right side so you only get some things working).
Sorry it didn't work for you, but it might be worth it to try again if you exhaust all other possibilities. If you do, keep the phone off while trying to seat the ribbon(and make sure the little black fastener is all the way open(up) when inserting the ribbon). Then to test without putting it all back together I used an elastic to hold the battery and tested that way........
If it really does turn out to be the front speaker/jack/sensor unit, I found one last month on ebay for around $2 for a cappy with a bad Jack and it was fairly easy to replace.
Click to expand...
Click to collapse
I didn't realize earlier that you had the EXACT same problem so I'll give it another go. It's a good idea with the rubber band, I had to hold the battery throughout the ordeal last time. Even if I order one of these units on ebay now, it'll take about a month to arrive.
x0ne215 said:
You suck lol, thought I'd have an easy fix one with just a bad speaker which I happen to have a working spare for! Damn lol.
Anyway, OP, if you continue to have a speaker problem, did you try swapping it out for a spare one?
Click to expand...
Click to collapse
I'm afraid I tried everything I could which relates to the common Cappy speaker malfunction, that's not it i'm afraid.
I spent 10 days in the desert prior to this malfunction so it's very possible sand caused something (there is sand inside the phone ) or I may have dropped it or something. I didn't want to mention this earlier so I don't throw you guys off straight into a hardware issue.
Well imo hardware is usually an easy fix, so long as it's not the main board (at that point it'd make more sense to just buy a new phone). Open the phone up (don't be scared, there's a tear-down guide on this section w/ pictures), take a can of compressed air, and lightly go over all of the parts inside the phone. Take care not to knock anything out of place. You may also want to re-connect all of the ribbon cables, just in case one came loose (very VERY high possibility). If you need any extra help you can pm me here or shoot me an email (I work in IT and do hardware repairs all the time ).
after sometime my captivate speaker wont let me play any music but all the ringtones are ringing and sound is working perfectly on the loud speaker .. but when i play music from a music player there is no sound .. i did flash the stock rom and still the same problem any help ??
front speaker dosent work either ??
If you think all your volume settings are correct, then answer the following questions:
Can you make phone calls normally?
Yes - front speaker is OK
No - front speaker problem
Is your phone ringing normally?
Yes - rear speaker OK
No - rear speaker problem
Do you have a problem with specific app only?
Yes - check app settings (any updates lately?)
No, multiple apps problem - check your volume settings again
Your description sounds like you are having a software problem with the same app on different ROMs.
Val D. said:
If you think all your volume settings are correct, then answer the following questions:
Can you make phone calls normally?
Yes - front speaker is OK
No - front speaker problem
Is your phone ringing normally?
Yes - rear speaker OK
No - rear speaker problem
Do you have a problem with specific app only?
Yes - check app settings (any updates lately?)
No, multiple apps problem - check your volume settings again
Your description sounds like you are having a software problem with the same app on different ROMs.
Click to expand...
Click to collapse
when reviving a call the phone rings with sound
when i go to setting and pick a ringtone it rings .. but when i play music from an app no sound is coming !and in call front speaker does not work but in loud speaker it works !
anymore help ?
anymore help ?
Did you try another music player?
If your front speaker is not working during a phone call, then it's broken. This issue though is not related with your app not playing music.
Val D. said:
Did you try another music player?
If your front speaker is not working during a phone call, then it's broken. This issue though is not related with your app not playing music.
Click to expand...
Click to collapse
speaker works during a phone call but when playing music is dosent work.
slytidar said:
and in call front speaker does not work but in loud speaker it works !
Click to expand...
Click to collapse
slytidar said:
speaker works during a phone call but when playing music is dosent work.
Click to expand...
Click to collapse
You are not getting more answers because you don't describe your problem well. You've been asked 3 times have you tried another music player... and your answer is? I have a feeling you are confused which speaker is "front" and which is "back". In 2 consecutive replies I got 2 completely opposite answers from you.
Front speaker is the tiny one with a little black mesh and it will never play any music. It's one and only purpose is to hear other party during a normal phone call. Rear speaker is the one under battery door. It's purpose is to play all system sounds (rings, notifications, etc), work as speakerphone during a phone call (only if speakerphone enabled) and play music when no headphones attached (if Media Volume is properly set, of course).
Val D. said:
You are not getting more answers because you don't describe your problem well. You've been asked 3 times have you tried another music player... and your answer is? I have a feeling you are confused which speaker is "front" and which is "back". In 2 consecutive replies I got 2 completely opposite answers from you.
Front speaker is the tiny one with a little black mesh and it will never play any music. It's one and only purpose is to hear other party during a normal phone call. Rear speaker is the one under battery door. It's purpose is to play all system sounds (rings, notifications, etc), work as speakerphone during a phone call (only if speakerphone enabled) and play music when no headphones attached (if Media Volume is properly set, of course).
Click to expand...
Click to collapse
i know your confused
yes i did try other music players .. i have tried other stock roms . front speaker dosent work when i a phone call .. and the rear speaker works when incoming a call but when playing music it dosent work. if i go to settings and change a ringtone then the rear speaker works . and when in a phone call if i turn on the speaker it works .
hope this helps
OK, lets fight one issue at a time:
1. As I understand, your tiny front speaker never works. If it's correct, then it is broken - hardware issue, can't fix it with software updates/changes. Needs to be replaced.
2. Your back speaker plays ringtones and notifications, but not music in any player. Obviously, the speaker itself is OK, but something else prevents music to play on it. Could be two reasons:
a) software issue with the app(s) you are using or with media volume control settings (you said you checked this already)
b) since ringtones and notifications always play through rear speaker and never through headphones, your phone might think headphones are plugged in and this is why it never plays music through back speaker. I've seen similar issue with an iPhone. The cause was dirty headphone jack. Small resistance between ground and L/R contacts makes the phone think headphones are plugged in. This causes the same issue as yours - you hear the phone ringing, but you can't play music. If you hear the music normally through your headphones, than all you need to do is to clear very well the phone jack. If it doesn't help, than more "aggressive" cleaning is needed. If it was my phone I would dissemble it and clean the PCB thoroughly.
3. If nothing helps, than you need a new phone. There is no point to pay for diagnostic/repairs on a 3y old phone.
Val D. said:
OK, lets fight one issue at a time:
1. As I understand, your tiny front speaker never works. If it's correct, then it is broken - hardware issue, can't fix it with software updates/changes. Needs to be replaced.
2. Your back speaker plays ringtones and notifications, but not music in any player. Obviously, the speaker itself is OK, but something else prevents music to play on it. Could be two reasons:
a) software issue with the app(s) you are using or with media volume control settings (you said you checked this already)
b) since ringtones and notifications always play through rear speaker and never through headphones, your phone might think headphones are plugged in and this is why it never plays music through back speaker. I've seen similar issue with an iPhone. The cause was dirty headphone jack. Small resistance between ground and L/R contacts makes the phone think headphones are plugged in. This causes the same issue as yours - you hear the phone ringing, but you can't play music. If you hear the music normally through your headphones, than all you need to do is to clear very well the phone jack. If it doesn't help, than more "aggressive" cleaning is needed. If it was my phone I would dissemble it and clean the PCB thoroughly.
3. If nothing helps, than you need a new phone. There is no point to pay for diagnostic/repairs on a 3y old phone.
Click to expand...
Click to collapse
it was after i tried slimbean
i think your right maybe i will clean it will let you know
the tiny speaker worked but after slimbean it stopped and like spending 2 dyas on a stock rom everything worked great and again after slimbean its gone
SlimBean is not the cause of your problems. Like many other users here, I'm currently running SlimBean with no sound issues.
Tone sound on device is often working
slytidar said:
after sometime my captivate speaker wont let me play any music but all the ringtones are ringing and sound is working perfectly on the loud speaker .. but when i play music from a music player there is no sound .. i did flash the stock rom and still the same problem any help ??
front speaker dosent work either ??
Click to expand...
Click to collapse
I know this might sound off, and I could be wrong, but if all else fails read up on taking the phone apart and re-seat the ribbon for the rear speaker/vibration component and re-seat the connector for the headphone jack/ front speaker/ proximity sensor component.
Yes, it seems weird that the rear speaker seems to work for some things but not others but I had your exact problem after I dropped my phone. After re-seating the rear speaker ribbon my problem was fixed. I've been using it with no issues now almost a year after I did this.
The only reason I say to re-seat both is that I did push on the phone jack connector too so I suppose that could have fixed it, but I'm fairly certain that the rear speaker ribbon was my issue....What happens is the ribbon works itself out of its seat in an off center fashion so the ribbon ends up almost crooked as can be seen when you look at the printed lines used to ensure it has been inserted all the way.
rmntruexjr said:
I know this might sound off, and I could be wrong, but if all else fails read up on taking the phone apart and re-seat the ribbon for the rear speaker/vibration component and re-seat the connector for the headphone jack/ front speaker/ proximity sensor component.
Yes, it seems weird that the rear speaker seems to work for some things but not others but I had your exact problem after I dropped my phone. After re-seating the rear speaker ribbon my problem was fixed. I've been using it with no issues now almost a year after I did this.
The only reason I say to re-seat both is that I did push on the phone jack connector too so I suppose that could have fixed it, but I'm fairly certain that the rear speaker ribbon was my issue....What happens is the ribbon works itself out of its seat in an off center fashion so the ribbon ends up almost crooked as can be seen when you look at the printed lines used to ensure it has been inserted all the way.
Click to expand...
Click to collapse
i didnt try that but i had 3 captivates so i changed the whole motherboard to a new screen and sound works everything is fine. however when the screen of the caprtivate which had problem was inserted with a new mothrebord and now sound doesent work ? no idea why ?
I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Same exact problem here...
Hi there archangelus2,
Have you ever found a fix to the problem? I also noticed that my loud speaker is now not as loud as it used to be... and by trial and error, I found out that squeezing the top right corner (looking at the screen) it gets a bit louder so I guess that some of the contacts aren't touching well or some other odd crap is going on. The phone is easy enough to open and take apart (if you know what you're doing and are very careful and gentle), but I did notice that given the complains that have been posted post-repair, it does not seem to be too reliable when putting it all back together. The earpiece going completely mute is complete nonsense for instance as there isn't all that much that could go "wrong" in those contacts and I wonder if something gets messed up at the software level after a replacement of hardware like the battery, is performed.
Any help and info will be greatly appreciated.
Cheers! and stay
archangelus2 said:
I replaced the battery in my wife's phone and immediately afterwards I hear no audio from the earpiece. When I plugin headphones I can hear audio fine from the headphones, youtube pauses when I remove the headphones which indicates it does know that the headphones aren't plugged in and should be sending audio to the earpiece. Does anybody have any idea what connections might be the issue? I have taken the thing apart 4 times trying to find what connector might be misaligned with no luck thus far and really don't want to have to get another phone.
Click to expand...
Click to collapse
Is there anyway that you accidentally messed with the earpiece? There is a small rubber protector inside the phone on top of the earpiece, I suggest you check to make sure this is positioned properly on the speaker.
Best of luck,
Matt
Yes, I just got my earpiece fixed. I had a 16 GB AT&T model who's sound was terrific. Then i got greedy and went for a 32 GB latin american model (some telecom I forgot the name of) its earpiece sound was extremely low. I ordered 2 earpieces from ali express just in case they were to be changed. Yesterday I took it to a shop and the guy fixed the original earpiece by applying some tape around the earpiece to focus the sound out of one way and now its as good as new. $10 and am happy.
So yeah probably in your case I'd say he kinda misplaced the earpiece. You may get it checked.