I was minding my own business grilling hamburgers for family and friends this afternoon when I thought, "my phone seems awfully hot in my pocket, what's up?" I took it out to see the dreaded green Android and the word "Erasing". It was already too late to do anything... it took another 20 minutes or so and sure enough it rebooted into the setup screen as though I had just done a factory reset.
Anybody have a similar experience? At this point it's clearly been erased, there's nothing to do but set it up again and back up more regularly, but what happened? No way did I press the boot loader button combo this afternoon. My boot loader is unlocked and I dirty flashed LMY47Z about two weeks ago but no other notable changes recently.
stevexyz0 said:
I was minding my own business grilling hamburgers for family and friends this afternoon when I thought, "my phone seems awfully hot in my pocket, what's up?" I took it out to see the dreaded green Android and the word "Erasing". It was already too late to do anything... it took another 20 minutes or so and sure enough it rebooted into the setup screen as though I had just done a factory reset.
Anybody have a similar experience? At this point it's clearly been erased, there's nothing to do but set it up again and back up more regularly, but what happened? No way did I press the boot loader button combo this afternoon. My boot loader is unlocked and I dirty flashed LMY47Z about two weeks ago but no other notable changes recently.
Click to expand...
Click to collapse
Rise of the machines
Al kidding aside, never heard or read of a `premature` wipe. You must have a wild and active life to be abe to do that
I'm sure you have heard the expression "butt dial" when you mistakenly dial a number while the phone is in your pocket? Well, you just did a "butt wipe"!
kevinga said:
I'm sure you have heard the expression "butt dial" when you mistakenly dial a number while the phone is in your pocket? Well, you just did a "butt wipe"!
Click to expand...
Click to collapse
That just gave me a good laugh, thanks!
But seriously, to the OP does anyone have your gmail password? Because you can remote wipe a device using Android Device Manager.
I setup my friends phone for him. We both pull pranks on each other so to get him back for letting all the air out of my tires while my car sat in my garage I remote wiped his phone on his way home.
bp328i said:
That just gave me a good laugh, thanks!
But seriously, to the OP does anyone have your gmail password? Because you can remote wipe a device using Android Device Manager.
I setup my friends phone for him. We both pull pranks on each other so to get him back for letting all the air out of my tires while my car sat in my garage I remote wiped his phone on his way home.
Click to expand...
Click to collapse
Nobody has my password and I use two factor Auth for my Google account so I really don't think so. I logged in to the device manager site to see if anything looked suspicious but there's no history of activity or anything like that.
It must have been a "butt wipe" as the other post said! [emoji23] wish I could figure out how it happened though.
Sent from my Nexus 6 using Tapatalk
Very unsettling. Now you're always going to be paranoid with that phone.
Sent from my Nexus 6 using XDA Forums Pro.
Well, our phones can locally wipe back to default state if a security code is incorrectly input 10 times in a row, I believe.
It's possible that you *did* butt wipe, I'm thinking.
- ooofest
Similar Case
This is one of the cases when you have a big string which gets inputted by the emergency call keypad. That screen matches with the butt wipe code of Android making the device in erase mode. I got the reason.
I travel a lot and always have the phone in my pocket so can someone tell how to switch off the emergency keypad.
Turn off ambient display and the phone won't wake in your pocket
I thought I did this once bit it was actually that I had switched user profiles by clicking on the blue figure circle in the notification panel. Check to see if you are signed into your account or more than likely your guest account.
You better hope you mistakenly did it or it could be remote code execution that might have caused the wipe by a third party.
Are you running a custom ROM. If no and you're running some variation they have security features in it now like most other devices that too many incorrect password attempts will wipe the phone more than likely what it happen
I just realized someone revived a dead thread lol. All of us saw the action and tried to help him.
Related
i was sitting here on XDA and i saw that a user here had his phone stolen from him, and people posted several solutions like GPSTracker and latitude but the user did not have either installed. would anyone be interested in a remote brick? basically it would be like SMS commander, but you send a text that holds a password and the correct brick phrase and the phone will brick. the best(and worst) way i can see to do this would be to have an old radio on the sdcard and have the haykuro SPL on there as well. then when the phone receives the text it flashes the old radio and then the haykuro SPL which we all know would brick the phone. i am still working on possible implementation or another way of doing this(maybe run "wipe all" in terminal), but i was just wondering if anyone would be interested before i really try it out.
maybe in future if app works well our ROM devs could include in their build and then it couldn't be removed(easily). the main reason i would want something like this is so if my phone was stolen i could make it useless to the idiot that stole it.
few minor details that would need to be worked out:
won't work if SIM is changed as number would be different
if i use the terminal command "wipe all" then theif would only need to have a new ROM to install and it would be all better
on the of chance you get the phone back you would want to be able to easily fix the phone
let me know what you think, keep in mind this is a very early stage idea and i haven't put more than 20 minutes thought into it
cant lie the idea is brilliant but execution would be the make or break point, and i have a feelin this will take alot of test g1's to get working lol...and multiple devs as a team to get up off the ground. But im all for it, i have had bad luck in the past especially with sidekicks and etc and this would be a perfect idea to have.
Great idea but don't forget when restoring it (if you manage to retrieve your phone), it should only 'unlock' to a certain pass phrase pre-set by the user. If not anyone could just run the 'unlock' command to start using it again.
On the whole, a great idea.
However, I think flashing an incompatible theme with your current build would be sufficient, seeing as 99% of the people who go around stealing phones would have no idea how to fix a G1 stuck on the T-Mo/Not-Flashing-Android Screen.
Although the Old Radio+New SPL combo ensures that there will be minimal data retrieval, it also seems like overkill for the majority of circumstances, seeing as your phone would become a paperweight.
The terminal command "wipe all" will wipe the data and system partitions and crash the phone, when the person who stole it tries to reboot it it won't boot
Even if you wipe (or remove the SD card) most builds would still boot regardless. A remote kill switch has been around on many platforms for some time, hell even Microsoft have been threatening to use it on Vista for pirated builds but it has never happened.
In this case, perhaps the app would need root access, so it could remotely reboot the G1 and run a script to force a boot loop, if you wanted to go as far as rendering the mobile temp unusable.
However the G1 as it is has plenty of security flaws... I mean many of us managed to get root without issue and I'm sure any google searches will point them to this forum. There is no security for fastboot, nor accessing the recovery image so people can pretty much do as they please - If they know how.
Yeah, I don't know about bricking the phone because it would suck if eventually you did get it back. Then you're stuck with a brick phone maybe theres away around it though which could work not sure how you'd implement this though. I mean the idea is there just going to be abit hard to execute because the problem is with all these theft problems, if they have the phone off when the sms is sent then it doesn't work.
I wouldn't mind having this. If someone snatched my G1 out of my hands and got away, I would just use my friend's cell 1 minute later to make my phone a paper weight, then have peace of mind. lol
Dladu said:
Yeah, I don't know about bricking the phone because it would suck if eventually you did get it back. Then you're stuck with a brick phone maybe theres away around it though which could work not sure how you'd implement this though. I mean the idea is there just going to be abit hard to execute because the problem is with all these theft problems, if they have the phone off when the sms is sent then it doesn't work.
Click to expand...
Click to collapse
i am noting the issues, what i am planning is something similar to SMS commander, when the phone gets a text that says a certain thing it does something. if the phone is off then the text will still arrive when the phone is powered on, hell i could probably even remove the recovery screen and then the person would need to fastboot the phone.
sms commander just "listens" for the text of an incoming message and if it matches a certain phrase it runs a command. obviously i would need root, but at this point if you haven't rooted your phone this(if it works) woulud do it.
with that said, i am researching the APIs to see what would need to be done, i used to have something like this on my old 8525 and i never had to use it, but i'm paranoid about stuff like this
i love this idea, there was this time when i had sold my touch pro on craigslist but the buyer had ripped me off! so that just pissed me off!
(good name ideas)
Cold-Droid
Lock Me
Ban-Droid
Dream Lock
Use me...Not!
Where's My owner
or just a plain app called
"Brick"
This app would be cool if it detected the owners sim card so if it were ever replaced it would say wrong sim card enter passkey (which they will not know)
and if they were to ever put the sim card back in then still it will tell you(sim card has been removed please eneter passkey)
or something like that! just an idea!
kind of like sim lock but instead of sim being locked, the device will be locked!
Why you would want to destroy a phone?
Just remote wipe your data, thats enough. Write that as an app!
Not bricking!
Have you guys used/considered Mobile Defense?
So here is my idea for this application.
Instead of completely bricking the phone, make it so that if the SIM card is removed, or the secret SMS message is sent that it does a complete phone lock and displays a message on-screen stating "This phone is suspected to have been lost/stolen. Please call XXX number to return the property.". All the while sending precise GPS locations updated every x minutes to a preset Email address and/or send a SMS to a preset phone number. This way the real owner may be able to easily recover the phone and none of the information is exposed. The only way to unlock it is to put in a code to unlock it. After x amount of days without being recovered, the program will issue a recoverable brick all the while showing the same message. After x more days after the soft brick, the phone will format all ROM and be unrecoverable. By that time, the real owner would have already gotten his/her replacement G1 if they had insurance, and the thief will have a fancy paperweight.
Great idea
Is this going to get anywhere?
that'd be funny if you could lock the phone at a screen that has a customized text.
Like F**K YOU B*TICH
or maybe
If Found Contact -
ETC. and it just stays at that screen. wonder if thats possible
edit- i shoulda read page 2 haha. same idea as Setnev lol.
So this past weekend I was out camping. Me and my girl got into it so i started knocking down brews. In my state of drinking i put a pattern password on my phone, smoked a cigarette and when I went back to my phone the pattern password I had chosen did not work. I know setting a password while drinking isn't a good idea but i know without a doubt what i set my pattern to because i have used the same pattern since my first android. Anyways i have exhausted all attempts to get the pattern correct and i tried to sign in with my Google email and password, which isn't an issue. But remember I went camping and to save battery what did i do? Did things to save battery i.e. turn off WiFi and turn off mobile data. So i continue to try to get into my phone cause now I'm back home and i really need to get in to use my Square Enix Security Token in order to log into Final Fantasy XI (i know nerd). So I eventually got to the point to where i was ok with wiping the phone, i know my stuff gets backed up at least once a day so i'm not tripping over that. The issue I am now having is this. When i first got the phone on the sprint network everything was good. Later on down the line i had the phone flashed to straight talk. i didn't want to mess up anything to where it gets back on the sprint network but trying to reset what ever it was i was tinkering with just wiped my OS. So now i'm stuck and not knowing much about how to fix it. I want to also add I did not find/steal/jack/rob or come up on this phone, it was purchased from sprint like 2 months after it came out. I would also like to add that any help would be really appreciated and that i will most likely no understand all the lingo yall use. Almost forgot, the "S" is on, not sure what that is but i do know it suppose to be off. And if it makes things easier i think the guy who flashed it used team win project or something like that cause that what comes up on my phone.
U should prolly ask this question in sprint forum and u may just need to ruu ur phone back to stock.
Sent from my HTCONE using Tapatalk
Ok, so I bought a brand new in box Moto X from an acquaintance. After a month or two it started randomly rebooting, and after a couple of weeks of rebooting once or more per day, it died. Wouldn't power on (not even recovery). I sent it in for repair>got it back>3 days and it died again>sent it in again>got it back>1 day and it died again>sent it in again>got replacement>2-3 months later the new phone is starting the cycle again. Every time I pull it out of my pocket, the lock button doesn't work, and it's locked up on Active Display. I hold the power button and reboot it, only to have it happen again in an hour. I am doing a factory reset now--does anyone have any idea what the problem may be? what i should avoid when setting it up again?
This phone is 100% untampered with. No root, no nothing.
Please help me out. Thanks!
quaxer said:
Ok, so I bought a brand new in box Moto X from an acquaintance. After a month or two it started randomly rebooting, and after a couple of weeks of rebooting once or more per day, it died. Wouldn't power on (not even recovery). I sent it in for repair>got it back>3 days and it died again>sent it in again>got it back>1 day and it died again>sent it in again>got replacement>2-3 months later the new phone is starting the cycle again. Every time I pull it out of my pocket, the lock button doesn't work, and it's locked up on Active Display. I hold the power button and reboot it, only to have it happen again in an hour. I am doing a factory reset now--does anyone have any idea what the problem may be? what i should avoid when setting it up again?
This phone is 100% untampered with. No root, no nothing.
Please help me out. Thanks!
Click to expand...
Click to collapse
That sounds like a headache.
When were both phones manufactured? What version of KK were you running? Did you upgrade software OTA, if so what did it upgrade to?
Are you saying you never downloaded any apps? never installed anything on the phone? What services did you use? (apps.. anything, what were they?) Were there any other things you noticed out of the ordinary? What were Motorola's responses the first time they replaced the phone? What are their responses now that you are having the same issues with this replacement device?
Otherwise I'd advise you let us know what modifications (apps installed, anything) you had done and continue to do, that will give a variable context to the issue, at least. Other wise we a have an issue with no variables on the actual phone. The more information you give the higher quality the responses you can receive
bothgoodandbad said:
That sounds like a headache.
When were both phones manufactured? What version of KK were you running? Did you upgrade software OTA, if so what did it upgrade to?
Are you saying you never downloaded any apps? never installed anything on the phone? What services did you use? (apps.. anything, what were they?) Were there any other things you noticed out of the ordinary? What were Motorola's responses the first time they replaced the phone? What are their responses now that you are having the same issues with this replacement device?
Otherwise I'd advise you let us know what modifications (apps installed, anything) you had done and continue to do, that will give a variable context to the issue, at least. Other wise we a have an issue with no variables on the actual phone. The more information you give the higher quality the responses you can receive
Click to expand...
Click to collapse
1) I don't know when the phones were manufactured. Can you advise me how to tell?
2) I had a number of apps on it including WhatsApp, BBM, Toggl, SwiftKey, The Weather Network, ES File Explorer, BBC, The Economist, Espresso, Google Now Launcher, Dictionary.com, TimmyMe, MyBackup Pro, eBay, Amazon, Kayak and a few others. It's still doing the same thing after a data wipe.
3) The first three times I had trouble they had me send in the phone with no quibbles. The first two times they tried to repair it (the documentation just said "replaced component, and reflashed software"), and after two failed attempts, they simply replaced it. Now they want to start the cycle over again... asking me to send it in for repair.
When they sent me the replacement it arrived with 4.4.4. The previous phone had issues with 4.4.2 and 4.4.3 both. I am still running stock 4.4.4.
Thanks for your help
quaxer said:
1) I don't know when the phones were manufactured. Can you advise me how to tell?
2) I had a number of apps on it including WhatsApp, BBM, Toggl, SwiftKey, The Weather Network, ES File Explorer, BBC, The Economist, Espresso, Google Now Launcher, Dictionary.com, TimmyMe, MyBackup Pro, eBay, Amazon, Kayak and a few others. It's still doing the same thing after a data wipe.
3) The first three times I had trouble they had me send in the phone with no quibbles. The first two times they tried to repair it (the documentation just said "replaced component, and reflashed software"), and after two failed attempts, they simply replaced it. Now they want to start the cycle over again... asking me to send it in for repair.
When they sent me the replacement it arrived with 4.4.4. The previous phone had issues with 4.4.2 and 4.4.3 both. I am still running stock 4.4.4.
Thanks for your help
Click to expand...
Click to collapse
Thanks, hopefully your info helps someone help you better or hopefully it can help/spark someone truly seasoned in android/moto x etc to chime in
To check your manufacture date boot into your fastboot menu, check image to verify you're there.
Then choose BP Tools and then once that menu loads choose the option for UPC/Manufacture date read out, check for the date when it appears on the screen, maybe you are on a batch that has specific issues.
I've never heard of this issue, yuk sounds terrible. Goodluck! If you do end up finding answers somewhere else can you please come back here and post the resolution?
When I hit BP Tools it just reboots the phone... I don't know what's wrong???
maybe static electricity?
or do you use any cases?
maybe wrong charger?
Multiple devices, different Android versions, Sounds like an app issue to me.
If it happens frequently, then that is good in a way... You could factory reset and don't install a single app. If it doesn't act up for a couple days ..... Install about 5 apps. Go a couple days.... Install 5 more, etc... Etc. When it starts to act up, you know it's an app you recently installed, so it'll be easier to narrow down.
A logcat could help too. Search on that for how. It would likely show what happened at the time of the reboot /shutdown.
quaxer said:
1) I don't know when the phones were manufactured. Can you advise me how to tell?
2) I had a number of apps on it including WhatsApp, BBM, Toggl, SwiftKey, The Weather Network, ES File Explorer, BBC, The Economist, Espresso, Google Now Launcher, Dictionary.com, TimmyMe, MyBackup Pro, eBay, Amazon, Kayak and a few others. It's still doing the same thing after a data wipe.
3) The first three times I had trouble they had me send in the phone with no quibbles. The first two times they tried to repair it (the documentation just said "replaced component, and reflashed software"), and after two failed attempts, they simply replaced it. Now they want to start the cycle over again... asking me to send it in for repair.
When they sent me the replacement it arrived with 4.4.4. The previous phone had issues with 4.4.2 and 4.4.3 both. I am still running stock 4.4.4.
Thanks for your help
Click to expand...
Click to collapse
quaxer said:
When I hit BP Tools it just reboots the phone... I don't know what's wrong???
Click to expand...
Click to collapse
use the volume +up button (once BP Tools is highlighted) and not the power button to select BP Tools I'm assuming that's what's happening, hmm
I would send it back to Motorola again. If the issues continue, tell them you want it replaced with something else like the 2014 Moto X.
Ok -- so the issues stopped completely over Christmas vacation, but I went back to work this morning (I work in a dusty woodworking plant) with my phone in my pocket, and bang, they were back. Every time I pulled my phone out of my pocket it had powered off, and finally it didn't want to power back on. I called Moto, and this time actually got a competent rep on the line. He blamed the issues on static electricity, and I second his opinion, because the machinery I work with tends to create some static, and the dust in my pocket may exacerbate the problem (?)
Anyway, he recommended that I plug the phone in and hold the power button for 2 minutes to drain the static. Voila! It seems to have worked.
Solved for the time being. Thanks everyone for your input.
quaxer said:
Ok -- so the issues stopped completely over Christmas vacation, but I went back to work this morning (I work in a dusty woodworking plant) with my phone in my pocket, and bang, they were back. Every time I pulled my phone out of my pocket it had powered off, and finally it didn't want to power back on. I called Moto, and this time actually got a competent rep on the line. He blamed the issues on static electricity, and I second his opinion, because the machinery I work with tends to create some static, and the dust in my pocket may exacerbate the problem (?)
Anyway, he recommended that I plug the phone in and hold the power button for 2 minutes to drain the static. Voila! It seems to have worked.
Solved for the time being. Thanks everyone for your input.
Click to expand...
Click to collapse
This thread is awesome.
Also, I recommend leaving your phone on your desk/home/car when you work
Or maybe a full-body armor case or something.
Statics & electronics = bad idea. Even if you can drain it and it works, it's still hurting the components inside.
So, it's been a bit, but I just came back to this phone. I never did send it in to Moto, though it seemed to have died completely. It sat in the drawer for a couple of weeks, and now on a whim I plugged it into my computer, and it started up! I had never tried plugging it into a computer, just chargers...
BUT,
In the last 10 minutes it's been sitting here rebooting itself every 2 minutes... I guess I'll try wiping it again (It didn't do the trick last time), but this phone has serious problems.
Hi,
I'm in need of help urgently!
Last week I had updated my Note 5 to MarshMallow and it was working fine. I remember the phone had never been off or restarted after the update until today when the battery ran out. Connected to charger and when I turned on the mobile it showed this message :
"Enter PIN instead of using fingerprint recognition after restarting device to protect fingerprints"
Now I've been unlocking screen using fingerprints from the time I got this phone. Unfortunately, I forgot the PIN and now I can't use fingerprints to unlock the screen. After a few failed attempts the wait time keeps increasing and now it has reached 30 minutes.
Is there anyway I can unlock my phone?
Please help ASAP!
Login into this website using your Samsung account
findmymobile.samsung.com/mindex.jsp
Find "Unlock my device" section
And make sure your device is connected to the internet then unlock you device
GreenXSI said:
Hi,
I'm in need of help urgently!
Last week I had updated my Note 5 to MarshMallow and it was working fine. I remember the phone had never been off or restarted after the update until today when the battery ran out. Connected to charger and when I turned on the mobile it showed this message :
"Enter PIN instead of using fingerprint recognition after restarting device to protect fingerprints"
Now I've been unlocking screen using fingerprints from the time I got this phone. Unfortunately, I forgot the PIN and now I can't use fingerprints to unlock the screen. After a few failed attempts the wait time keeps increasing and now it has reached 30 minutes.
Is there anyway I can unlock my phone?
Please help ASAP!
Click to expand...
Click to collapse
On the MM build, after a reboot you have to use the pin but subsequent times will be fingerprint, I have no idea why they did this. Sorry that happened to you, I have no idea how to get around that other than to keep searching, someone else had had that happen I'm sure.
Yep, I'm screwed, too...
I even kept a list of every iteration of PIN numbers I would ever use (they are generated by an algorithm). I have tried every one - and I am still locked out - with 60 minutes in between tries!
I have very, very important legal documents, notes, and recordings on my phone that I didn't get to backup yet. Unfortunately, most backups do not "dig" well enough under App directories to get all files generated by all Apps. So sad...
And "No", I can't access any sdcard or SIM bc it's an S6 edge+, and they are all locked into the case! The supposed Samsung "unlock" feature does not work, though it says it does.
Dying here! HELP...
Douglas333 said:
Yep, I'm screwed, too...
I even kept a list of every iteration of PIN numbers I would ever use (they are generated by an algorithm). I have tried every one - and I am still locked out - with 60 minutes in between tries!
I have very, very important legal documents, notes, and recordings on my phone that I didn't get to backup yet. Unfortunately, most backups do not "dig" well enough under App directories to get all files generated by all Apps. So sad...
And "No", I can't access any sdcard or SIM bc it's an S6 edge+, and they are all locked into the case! The supposed Samsung "unlock" feature does not work, though it says it does.
Dying here! HELP...
Click to expand...
Click to collapse
You're screwed really and this is why a lot of devs on here say to make backups! Your only option at this point is a firmware reinstall..
Rats! Catch 22...
MrMike2182 said:
You're screwed really and this is why a lot of devs on here say to make backups! Your only option at this point is a firmware reinstall..
Click to expand...
Click to collapse
But without root, I can't find a backup that will catch all the files well nested under App directories. With root, there are too many "gotchas" nowadays.
Besides, I know I have tried every PIN I would have ever set - so this MM "PIN" is a joke! There should have been a warning, as this is a serious disruption of service.
Wiping is just not an option - I have files created Friday, before the Upgrade, which would not have gotten backed up anyway. Besides, No update should block data access. One of you Gurus can't think of a workaround or push Samsung or Google for a fix? I'm thinking more like "Class Action Lawsuit" for disrupting normal access to my data and my lawsuit...
Anyone else that pissed?
Douglas333 said:
But without root, I can't find a backup that will catch all the files well nested under App directories. With root, there are too many "gotchas" nowadays.
Besides, I know I have tried every PIN I would have ever set - so this MM "PIN" is a joke! There should have been a warning, as this is a serious disruption of service.
Wiping is just not an option - I have files created Friday, before the Upgrade, which would not have gotten backed up anyway. Besides, No update should block data access. One of you Gurus can't think of a workaround or push Samsung or Google for a fix? I'm thinking more like "Class Action Lawsuit" for disrupting normal access to my data and my lawsuit...
Anyone else that pissed?
Click to expand...
Click to collapse
You need to learn to "manually" back your stuff up yourself and don't rely on any programs/apps to do it...
There's seriously nothing the dev community could do because for 1 it's not the right way to go about this because if someone's phone is stolen or whatever basically they'd be able to come to XDA-Developers and find a way around the phone being locked for 2 that's definitely not what devs do, we don't look for ways to break into a phone or circumvent the security. You should have backed up anything you knew was important, simple as that .. You need to factory reset at this point. Sorry.
Hi all !
I'm a retired recording engineer from eastern Québec, Canada, enjoying retirement and keeping busy buildingand fixing audio equipment and restoring vintage British motorcycles.
I'm having a very strange problem with my Moto G5 (not Plus) that started out of the bue earlier this week. When the phone is locked, be it after locking it manually or after exceeding the preset time, and I receive a call, I do not get the phone logo on the screen anymore. If I want to take the call, the screen remains dark and I can't simply swipe it. I need to press the "start-stop" button, then a white box appears telling me who is calling and the padlock appears at the bottom of the screen. Then I have to trace the security pattern and the phone app appears, but on the in-out call screen instead of showing the button that would allow me to take the call. Instead I have to swipe down in order to get the box that allows me to take the call or reject it. I did countless Google searches and went through all the settings but I couldn't find any mention of that problem. The weird thing is that the phone was working perfectly one night, and then the following morning I had that problem. Can anyone help ?
Welcome to XDA
Was the phone updated overnight?
Clear the system cache if possible on this model.
Try in safe mode to help rule out 3rd party app interference.
It could possibly be a virus, rootkit or the hidden users settings have been corrupted.
The rom itself may have been corrupted, not necessarily anything nefarious... maybe just a high energy particle that flipped a flash memory cell read state. Atomic particles playing god, I hate that
Worse case solutions, factory reset, if that doesn't work reflash last known good firmware.
If all that fails it's likely a hardware failure but this is probably the least likely cause.
Hi !
Thanks for your reply. As far as I can tell there is no recent update. I tried everything you suggested except the factory reset because I dread reinstalling all the apps, but I guess I'll have to bite the bullet. Hoping it's not one of those pretentious atomic particles... ;-)
lanhet said:
Hi !
Thanks for your reply. As far as I can tell there is no recent update. I tried everything you suggested except the factory reset because I dread reinstalling all the apps, but I guess I'll have to bite the bullet. Hoping it's not one of those pretentious atomic particles... ;-)
Click to expand...
Click to collapse
Try disabling the lock screen etc. Go back to where it needed no password to use.
That's the first thing I tried, no luck... :-(
lanhet said:
That's the first thing I tried, no luck... :-(
Click to expand...
Click to collapse
I'm not familiar with that phone.
In general, try clearing the system cache.
I don't like messing with the phone app data but... first backup your contacts then start clearing data in the associated phone apps.
If a hidden user setting has been toggled it may be very hard to find/correct unless you know how. A factory reset would do so.
If that fails the firmware has become corrupted and needs to be reflashed.
If all that fails it's likely a hardware failure, either the mobo or possibly the C port PCB.
A C port pcb failure can do strange things on a Samsung like loss of internet/phone connection. I bring up the C port pcb because they get a lot of wear and tear... and they're a lot cheaper than a mobo.