Turbo and standard charging issue - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I've had the phone for about a week and bought it new from VZW. I'm currently running the 5.1 rooted image which was installed after a wipe and I have the standard battery apps (GSAM, Greenify) on my phone. I've noticed that sometimes the turbo charging does not work. For example I went to bed at 11pm last night with my battery at 19% and plugged in the OEM charger and cable and saw turbo charger connected appear on my screen. When I woke up this morning at 530am the phone was only at 79%. Just now at work my battery was at 80% and I decided to start charging it using the OEM charger and cable. I plug it in and GSAM says 1:30 until full. I wat 5 mins and decided to clear the cache so I reboot into recovery and clear it (while still leaving the charger connected). I reboot the phone and upon power up the phone say 88% and 40 mins to full. Is this normal?

It can take a few full cycles for the phone to calibrate for the battery.
For your first week, try to always let the phone run to almost dead before charging it. After about 3 full charge cycles it should be normal.
The fast turbo charging kicks in if the battery level is below 17%. This is not the same as the "Turbo charger detected" message which simply means that it detected a charger that is capable of turbo charging.

tennvol12345 said:
I've had the phone for about a week and bought it new from VZW. I'm currently running the 5.1 rooted image which was installed after a wipe and I have the standard battery apps (GSAM, Greenify) on my phone. I've noticed that sometimes the turbo charging does not work. For example I went to bed at 11pm last night with my battery at 19% and plugged in the OEM charger and cable and saw turbo charger connected appear on my screen. When I woke up this morning at 530am the phone was only at 79%. Just now at work my battery was at 80% and I decided to start charging it using the OEM charger and cable. I plug it in and GSAM says 1:30 until full. I wat 5 mins and decided to clear the cache so I reboot into recovery and clear it (while still leaving the charger connected). I reboot the phone and upon power up the phone say 88% and 40 mins to full. Is this normal?
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Something is wrong with your phone or charger. It should have easily been at 100 percent in the morning.

This happened to me when the cable want plugged ask the way in to the phone
Sent from my XT1254 using Tapatalk

did a FDR and everything appears to be fixed. Plugged it in at 52% and GSAM said 53 mins until full

Related

Charging backup battery

I haven't used my XDAIIi for a while, been using another phone. Thought that I would use it again. Have charged the main bateery to 100% and setup the phone again etc. BUT the backup battery is still at 0% charge! I have left it in the desk stand charging, but will this eventually charge the backup battery? If not how can I get the backup battery charged up? The XDAIIi is 12 months old, just.
Is your desk charger only plugged in to the USB, or do you have the mains charger plugged into the back of it? It may be that the device cannot draw enough power to power the higher-demand charge cycle as opposed to the lower-power topup power cycle...
... If not, how long has it been since you last used the device, and was the the entire battery totally flat?
christopherwoods said:
Is your desk charger only plugged in to the USB, or do you have the mains charger plugged into the back of it? It may be that the device cannot draw enough power to power the higher-demand charge cycle as opposed to the lower-power topup power cycle...
... If not, how long has it been since you last used the device, and was the the entire battery totally flat?
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Click to collapse
The desk charger had the mains charged plugged in and the USB cable wasn't plugged into the PC. Since posting my message I had carried out a soft-reset following which the battery charge utility showed the backup to have 25% charge. Continued to charge the phone with the mains adapter and not the desk stand for a few hours and did another soft-reset, the battery charge utility then showed the backup to have 75% charge. I am continuing to charge and will then do another soft-reset and hopefully the backup will then have 100% charge.
Looks like the battery charge utility doesn't refresh itself until a soft-reset! How good is that, not?
Bought the XDAIIi from my local O2 shop in Feb' last year. It had been in constant use until Feb this year (bought a small phone on ebay), so for the last month the XDA has not been used/charged and the batteries had obviously discharged.
... Heh.
I do remember now that my 'backup battery' part of my battery didn't begin to charge until the 'main battery' had gone past 100%, so maybe you caught it juuuuust as it was finishing off the charge cycle for the main half of the battery... Unless you looked at it more than once over a period of time and it was as you say, the soft reset which triggered it. Hmm.
Good news that you've got it sorted though

Galaxy not is charging till 100%. any one else face same problem?

I got the galaxy note last week monday, it wasnt charging till 100% even when i left it on for hours to charge. Never charged more than 80%
Nope, it's charging up to 100% here.
Do you have your phone rooted?
Any custom roms?
Give us more details so we can actually help you!
If you got this after flashing a custom rom, try charging the phone while it's off (with the battery showing on the screen) till it's full. Leave it on the charger for about 30 more minutes just to be sure it's full. Then go inside ClockWork Recovery (while it's still on the charger) and go to Advanced > Reset Battery Stats. Then Reboot the phone and unplug the charger. Presto: you should be charged to full now and the phone will charge to full every time.
I hope this helped.
I've experienced this once but only the widgets reported the charge % inaccurately ( also got stuck at 80% ) the phone system reported 100%. Rebooted the phone and got 100% on widgets as well.
EarlZ said:
I've experienced this once but only the widgets reported the charge % inaccurately ( also got stuck at 80% ) the phone system reported 100%. Rebooted the phone and got 100% on widgets as well.
Click to expand...
Click to collapse
Well it just stopped at 80%, the system showed the same! I left it charging for 7 hours, it beeped that it was fully charged, but it wasnt!
I think it may be because I played with it for 20 minutes when got it rather than charging it.
I also left it on charge rather than letting the charge drop to 0% and recharging. I duno?
I went to CPW they said they will allow me to swap it. Which is good, as the stylus was coming apart.

Q: Battery Stats Problem / Percentage Jumps Erratically

Have been loving my Turbo, but yesterday my battery went haywire.
Took my phone off my TYLT Qi charger in the morning, and after 3 hours the phone still listed the battery at 100%. That's with about 40 minutes of screen time.
Turned the phone off and charged it until it was back to 100. After that, the rest of the day was without issue.
Went to bed, put Turbo back on Qi charger, used it in the morning for about 15 minutes and battery was at 77%. Put back on charger, went to 100% in minutes, took it off and within 30 minutes I was back in the 70`s.
Without root I can't calibrate the battery so I'm open to suggestions. Used the same Qi charger on my Droid Maxx without issue.
Scratching my head...
I had some erratic percentage activity just this morning. I also use a TYLT Qi charger. It sat on the charger all night, but when I pulled it off this morning it said 93%. I put it back on the charger and it started jumping back and forth between 93% and 100%. It kept switching between charging and not charging as it was sitting there. I don't think the TYLT charger is to blame, because it always functioned perfectly with my S4. There's definitely something screwy with Qi charging and the turbo.
This started happening to me yesterday. I think the issue started while connected to my car charger. I've used Qi charging most nights and the Turbo charger a few times without issue. My battery died while I was out, I plugged it into my car and the % jumped from 0-20% in about 30 seconds, it then continued to show it charging to 100% after a few minutes. Needless to say, the phone died about 10 minutes later (as it was incorrectly reporting a charge), and ever since then I've been trying to fix this issue. It appears all of my chargers are now charging the phone "too fast", which in turn doesn't let it fully charge and it dies quickly. It's improved so far today, and I've gone so far as to reset my phone to see if the issue persists. I'll report back with my findings.
My issue seems to be more in line with another thread, it might help you out as well: http://forum.xda-developers.com/droid-turbo/help/wrong-charger-battery-jumped-to-100-t2926010
Contacted Moto for support. After being told I need to manage my battery use and screen brightness (which I think we're all capable of doing) the last resort given was to do a factory reset. I tried to clear the cache in recovery but the phone shut down with a dead battery, I plugged it in, and supposedly it charged to 100% in less than 5 minutes! And that's without the Turbo Charger (heavy sarcasm).
I'll try the reset later, if that doesn't work I'm sending it back. Seems to be a common issue that others are having...
I've been experiencing the erratic readings as well. First, yesterday it stayed at 100% for ~4 hours. Then, after soft reset, dropped to 95% for a few hours. Another soft reset AND wiping cache, went to 89% and appeared to drain "properly". However, when it hit ~15%, it died; I hadn't charged it since the first stuck 100% reading. Immediately upon plugging it into the Turbo charger, it read 100% with current draw/supply at 0mA. I was running ART runtime, so I just switched back to Dalvick. It still reads 100%, but I'm seeing a current supply of >2.4A as if it were charging.
Backing up everything now, going to try a hard reset, and pray it takes. I'm not optimistic. This sucks not having root to figure out what's going on or at least being able to force battery calibration. I'll report back once I'm done...
Update: I reset the phone through recovery, am on Dalvik, and everything appears to be functioning properly. Phone has been charging and discharging as expected. I just tried an app called Advanced Battery Calibrator in an attempt to reset the battery file, so we'll see how that goes.
Sent from my Surface Pro 3 using Tapatalk
Same problem here. I use a Tylt exclusively to charge phone and tonight my phone died when it showed 100% charge. Turbo charged it for 10 seconds and then it showed 100%. Turned it back on and it died again a few minutes later. Never did this before and I've had the phone since it was released.
same problem here. and yes, I too use TYLT qi charger (seems to be common among the others experiencing this issue) and occasionally the turbo charger..
edit, will try this and report: http://forum.xda-developers.com/showpost.php?p=56862617&postcount=11
Following up, that tip above did seem to correct my battery back to normal (thus far). I drained the battery and then left it on the turbo charger for a few extra hours before turning the phone back on. I did this procedure twice. I have not yet resumed using the tylt qi charger, but ill report back once i know for sure my battery stats are correct, and then try resuming to use my tylt chargers (which are my normal daily chargers at home and the office).
basic2122 said:
This started happening to me yesterday. I think the issue started while connected to my car charger. I've used Qi charging most nights and the Turbo charger a few times without issue. My battery died while I was out, I plugged it into my car and the % jumped from 0-20% in about 30 seconds, it then continued to show it charging to 100% after a few minutes. Needless to say, the phone died about 10 minutes later (as it was incorrectly reporting a charge), and ever since then I've been trying to fix this issue. It appears all of my chargers are now charging the phone "too fast", which in turn doesn't let it fully charge and it dies quickly. It's improved so far today, and I've gone so far as to reset my phone to see if the issue persists. I'll report back with my findings.
My issue seems to be more in line with another thread, it might help you out as well: http://forum.xda-developers.com/droid-turbo/help/wrong-charger-battery-jumped-to-100-t2926010
Click to expand...
Click to collapse
this also solved the problem for me, thank you!!
I use the Tylt charger for overnight charging and had a similar problem yesterday. I noticed that the battery seemed to be discharging at the rate of 10-12% per hour with very light use. By the 7 hour mark off of the charger I was at 2% and the phone shut down a few minutes later. I plugged it in to the turbo charger and I was back to 100% in about 3 minutes. Obviously, the phone died a few minutes later once again. I was planning a trip to the Verizon store to exchange what I thought was a faulty phone, when I found the solution that seemed to work for other people.
1. Plug in turbo charger
2. Press and hold the power key until the phone restarts and shows the correct battery percentage
3. Leave phone on turbo charger and allow it to charge normally
4. Stop using Qi until there's a fix (if they even know about it)
I hope someone's looking into this as I really like my Tylt. I used it for a year with my Maxx with no issues whatsoever.
Canefan said:
I use the Tylt charger for overnight charging and had a similar problem yesterday. I noticed that the battery seemed to be discharging at the rate of 10-12% per hour with very light use. By the 7 hour mark off of the charger I was at 2% and the phone shut down a few minutes later. I plugged it in to the turbo charger and I was back to 100% in about 3 minutes. Obviously, the phone died a few minutes later once again. I was planning a trip to the Verizon store to exchange what I thought was a faulty phone, when I found the solution that seemed to work for other people.
1. Plug in turbo charger
2. Press and hold the power key until the phone restarts and shows the correct battery percentage
3. Leave phone on turbo charger and allow it to charge normally
4. Stop using Qi until there's a fix (if they even know about it)
I hope someone's looking into this as I really like my Tylt. I used it for a year with my Maxx with no issues whatsoever.
Click to expand...
Click to collapse
From what I've read, the wireless chargers may not be the main issue, have you plugged the phone into a usb3.0 port recently? that seems to be the beginnings of troubles for people. I use a qi charger every night and don't have this problem unless I plug into a laptop for some reason.
Glad you're fixed!
Well I thought the Qi charger was the issue so I cleared the cache and Turbo charged all night... So this afternoon I was at 70% when I took a picture and soil of a sudden... Dead.
So there goes that theory!!! My XT1254 was fine for months. This all started last weekend. No new apps. No explainable reason. Just that Moto is fail.
This is ridiculous. Why is there no fix? Ready to sell this pos and say goodbye to Failorola.

Xperia Z1 charging very very slowly...

Hello.
I bought xperia Z1 yesterday (I got it with around 22% of battery). Firstly when I got home phone was at 18% and for 1.5 it charged to 25%. I was confused with a message "21 hours remaining to get fully charged" and when I went into phone information, I saw that battery could last 3 days. Nevertheless, I went out clubbing with 25% and returned home with around 15%. I thought you need to format the battery (as I did with my previous phones) so I was using it until phone turned off completely. Phone was put to charge at 4 a.m. into a power socket using original charger which I've got with the phone and when I woke up at 11 a.m. it was not charged. It couldn't even get turned on. It displayed nothing but red light.
Then I pressed volume up + switch on/off button, it vibrated 3 times then I put it into computer to get a USB charge. Now after an hour, phone has charged up to only 6% of battery but I'm glad I can see something (meaning, it shows how much it is charged - I couldn't see anything after I woke up and disconnected it from a socket).
I searched the internet and couldn't find any solution. I see people charging their Z1's within 3 hours max and mine hasn't charged with 8 hours spent plugged in a socket. What also worries me is that it charges really slowly, a lot slower than it should be.
I'd be thankful if anyone can help me.
Eagle95 said:
Hello.
I bought xperia Z1 yesterday (I got it with around 22% of battery). Firstly when I got home phone was at 18% and for 1.5 it charged to 25%. I was confused with a message "21 hours remaining to get fully charged" and when I went into phone information, I saw that battery could last 3 days. Nevertheless, I went out clubbing with 25% and returned home with around 15%. I thought you need to format the battery (as I did with my previous phones) so I was using it until phone turned off completely. Phone was put to charge at 4 a.m. into a power socket using original charger which I've got with the phone and when I woke up at 11 a.m. it was not charged. It couldn't even get turned on. It displayed nothing but red light.
Then I pressed volume up + switch on/off button, it vibrated 3 times then I put it into computer to get a USB charge. Now after an hour, phone has charged up to only 6% of battery but I'm glad I can see something (meaning, it shows how much it is charged - I couldn't see anything after I woke up and disconnected it from a socket).
I searched the internet and couldn't find any solution. I see people charging their Z1's within 3 hours max and mine hasn't charged with 8 hours spent plugged in a socket. What also worries me is that it charges really slowly, a lot slower than it should be.
I'd be thankful if anyone can help me.
Click to expand...
Click to collapse
Are you charging it with the original cable and charger? Try another charger.
Yes, I'm charging with original adapter and original usb cable.
I solved the problem. Problem was the original usb cable. It's perfect looking but god knows what's happening inside, it could be a factory error - it's not supplementing enough current from adapter to phone.
I solved the problem by using original adapter and usb cable from my htc wildfire s. Now it's charging as it should, it'll be full within 2 hours or so (phone is turned on now and I'm making calls so it's under stress).

Battery %100.-0% in over night

I charged my battery. Took it off the charger and turned off the screen. When I woke up the phone was off and I dead. I am on cm12.1 fairly recent update. I updated a couple days ago. I just want to know if anyone else had this issue?
Only time thats ever happened to me is when I was camping in the woods. Like it was searching for a signal all night and killed the battery.
I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.
Do you have any app monitoring battery usage like betterbatterystats or gsm battery monitor?
sometime obviously kept your usage on while you slept. not normal. either searching for a signal all night, or a misbehaving app, etc. y
I do not have currently have any 3rd party monitoring app. But it's probably not a bad idea. I just think that something with the wireless charging eventually whacks out the battery calibration. As long as I can "reset" everything with a night on the Turbo charger, I can deal.
radon222 said:
I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.
Click to expand...
Click to collapse
Radon,
I'm seeing nearly the same problem, but mine is at 80% not 100%. I tried doing a full charge on a standard (non-Turbo) charger overnight, and it changed things, but still not in an acceptable state. Did you try using a standard charger? Or did you only try the Turbo charger?
Verizon and Motorola are telling me I need to do a factory reset and/or get a new phone, but I'm trying to do my research first.
Clear the app cache (Go to Settings->Storage then click on Cached data and hit OK). Then reboot into recovery to wipe the cache there (note it'll take upwards to half and hour so don't freak out if it looks frozen). Then turn the phone off and leave it on the factory charger overnight (or for a while after it reads 100%) with the phone still off. This clears the cruft to fix misbehaving apps, then calibrates the phones understanding of what a full charge is. You also might want to delete any apps you no longer use, especially ad-ridden games, system hook apps like keyboards, and things that track location or status which might keep the phone awake.
After I shattered my screen on my last turbo and got a replacement I've been having issues with my battery. It would randomly die and wouldn't respond or let me turn it on without connecting to a charging cable. Sometimes it goes from a good charge to 39% and turns itself off but often, like I observed today, when I looked at my battery trend it actually went from 75% to 8% in an instant. Not sure what the cause is. Could the battery be discharging somehow??

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