Greetings,
Just bought a VZW Moto X 2014 loaded with 5.0. Unfortunately, right after I powered it on, it pulled down the 5.1 OTA, though it appears to have deferred the installation, which is good, as I intend to give it the MOFO treatment shortly.
Questions:
1. How can I continue to defer the installation?
2. If I do a factory reset (I still have another phone to use), assuming the 5.1. didn't install yet, will it wipe the download?
3. If I can factory reset and eliminate the 5.1 download, how can I avoid this repeating? With my original Moto X, I was able to freeze the MotoOTA after I rooted it.
TIA,
GG
Garageguy05 said:
Greetings,
Just bought a VZW Moto X 2014 loaded with 5.0. Unfortunately, right after I powered it on, it pulled down the 5.1 OTA, though it appears to have deferred the installation, which is good, as I intend to give it the MOFO treatment shortly.
Questions:
1. How can I continue to defer the installation?
2. If I do a factory reset (I still have another phone to use), assuming the 5.1. didn't install yet, will it wipe the download?
3. If I can factory reset and eliminate the 5.1 download, how can I avoid this repeating? With my original Moto X, I was able to freeze the MotoOTA after I rooted it.
TIA,
GG
Click to expand...
Click to collapse
Same thing. Freeze MotoOTA after rooting and clear your cache to get rid of the OTA file.
Thanks.
Do I need to worry about the update self-executing at some point, similar to what I saw on my HTC One? Or will it stay dormant until it is activated by the user?
GG
Garageguy05 said:
Thanks.
Do I need to worry about the update self-executing at some point, similar to what I saw on my HTC One? Or will it stay dormant until it is activated by the user?
GG
Click to expand...
Click to collapse
Not sure if it will. Best bet is to clear the cache once you freeze MotoOTA that way it will delete the OTA sitting on your device.
Related
Okay, so I see all these threads with everyone saying they have the official 4.4 OTA. My mom's AT&T Moto X still hasn't gotten it…is there something wrong with her phone?
If there's not a fix, can I download the official 4.4 OTA and flash it somehow? Her phone is not rooted or unlocked, and I don't intended to do either to the phone.
darnocs1 said:
Okay, so I see all these threads with everyone saying they have the official 4.4 OTA. My mom's AT&T Moto X still hasn't gotten it…is there something wrong with her phone?
If there's not a fix, can I download the official 4.4 OTA and flash it somehow? Her phone is not rooted or unlocked, and I don't intended to do either to the phone.
Click to expand...
Click to collapse
4.4? or 4.4.2?
4.4.2 isn't out for the ATT locked Moto X yet.
Either. I am still on 4.2.2.
Sent from my Galaxy S3 running agriff's i747z ROM (4.1.2)
darnocs1 said:
Either. I am still on 4.2.2.
Click to expand...
Click to collapse
Go here and download the Motorola Device Manager and you can update it through that. It is a lot safer.
Motorola Device Manager
Instructions for Using Motorola Device Manager to Update Your Moto X
If that doesn't work, you are going to need to back up her phone and do a factory reset.
I'm in the same situation
I retruned my moto x to carrier for a replacement(this one had all ota), and the new one doesn't receive any ota so far(1 week since this), nothing worked, Device Manager, Restoring it, Wipe Data/cache, Deleting cache from Framework google o reset the process, switched to 3g wifi,etc. What should i do?
PS: I phoned motorola and claro, they are tossing the ball beetween them
ganasiff said:
I retruned my moto x to carrier for a replacement(this one had all ota), and the new one doesn't receive any ota so far(1 week since this), nothing worked, Device Manager, Restoring it, Wipe Data/cache, Deleting cache from Framework google o reset the process, switched to 3g wifi,etc. What should i do?
PS: I phoned motorola and claro, they are tossing the ball beetween them
Click to expand...
Click to collapse
How did you restore it, factory reset? If so, you could try using RSD Lite to flash the sbf firmware for your carrier. You need the app MotorolaOTA to get the update. Maybe there is a problem with MotorolaOTA. If you froze MotorolaOTA, that is the problem.
If flashing the firmware for your carrier using RSD Lite doesn't work, it sounds like an IMEI problem with Motorola not recognizing your IMEI as being in need of the OTA. Call Motorola back and try to get to Tech Level 3. The first level are not very tech savvy. Next level is better, but not as good as Tech Level 3. You have to wait for a call back to get to Tech Level 3 or at least I did.
Cozume said:
How did you restore it, factory reset? If so, you could try using RSD Lite to flash the sbf firmware for your carrier. You need the app MotorolaOTA to get the update. Maybe there is a problem with MotorolaOTA. If you froze MotorolaOTA, that is the problem.
If flashing the firmware for your carrier using RSD Lite doesn't work, it sounds like an IMEI problem with Motorola not recognizing your IMEI as being in need of the OTA. Call Motorola back and try to get to Tech Level 3. The first level are not very tech savvy. Next level is better, but not as good as Tech Level 3. You have to wait for a call back to get to Tech Level 3 or at least I did.
Click to expand...
Click to collapse
I've done that too, RSDLite flash, i think i'll go for tech level 3 supp, how do i get that? Can i ask straight forward to it?.
Thanks for the reply
ganasiff said:
I've done that too, RSDLite flash, i think i'll go for tech level 3 supp, how do i get that? Can i ask straight forward to it?.
Thanks for the reply
Click to expand...
Click to collapse
You can always ask. I had to go through Tech Level 2 before I got a call back. They are based in Texas so call during M-F 9-5 CST.
darnocs1 said:
Okay, so I see all these threads with everyone saying they have the official 4.4 OTA. My mom's AT&T Moto X still hasn't gotten it…is there something wrong with her phone?
If there's not a fix, can I download the official 4.4 OTA and flash it somehow? Her phone is not rooted or unlocked, and I don't intended to do either to the phone.
Click to expand...
Click to collapse
Yes you can install RSD Lite and then "flash" ATT_XT1058_4.4-13.11.1Q2.X-69-3_CFC_1FF.xml
google the file name, download it and upzip it
---------- Post added at 04:49 AM ---------- Previous post was at 04:45 AM ----------
ganasiff said:
I've done that too, RSDLite flash, i think i'll go for tech level 3 supp, how do i get that? Can i ask straight forward to it?.
Thanks for the reply
Click to expand...
Click to collapse
if rsdlite doesnt work, like when i was trying to downgrade from 4.4 to 4.2.2, try MotoXtoolkit, it worked for me
Figured it out
Cozume said:
How did you restore it, factory reset? If so, you could try using RSD Lite to flash the sbf firmware for your carrier. You need the app MotorolaOTA to get the update. Maybe there is a problem with MotorolaOTA. If you froze MotorolaOTA, that is the problem.
If flashing the firmware for your carrier using RSD Lite doesn't work, it sounds like an IMEI problem with Motorola not recognizing your IMEI as being in need of the OTA. Call Motorola back and try to get to Tech Level 3. The first level are not very tech savvy. Next level is better, but not as good as Tech Level 3. You have to wait for a call back to get to Tech Level 3 or at least I did.
Click to expand...
Click to collapse
Aha! When you said "freeze MotoOTA" that reminded me that I had disabled the app because it kept FCing when I got the phone. I enabled that…we'll see if it works now.
Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).
mikestrong19 said:
Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).
Click to expand...
Click to collapse
Do NOT upgrade until you've read another 24 hours on this board!!!!! I think you should take a second look at your status and see if you misread 4.4.2 as 4.2.2
If I may ask, why not update?
mikestrong19 said:
If I may ask, why not update?
Click to expand...
Click to collapse
If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.
doitinthedirt said:
If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.
Click to expand...
Click to collapse
Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.
mikestrong19 said:
Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.
Click to expand...
Click to collapse
Wow, what a waste. You could have just flashed the entire STOCK SBF as per the Return to Stock thread, and avoided costing Moto money, and hence raising the prices for everybody... :/
This would have repaired any filesystem corruption/damage, which is the only conceivable thing that might have caused your issue.
Your new one will probably have 4.4.2....which means no write protection disabling.
D'oh!
---------- Post added at 07:17 PM ---------- Previous post was at 07:17 PM ----------
You could have had FULL root on 4.2.2.
Hi
I've run into a problem while trying to update my Moto X (gen 1) XT1053 from 4.4.4. to 5.1. through standard OTA update. Here is the scenario:
- My phone is not unlocked or rooted, nor does it have modified firmware of any type. It is a fully stock XT1053 purchased directly from Motorola in the US that I have not tinkered with in anyway
- My phone downloaded and applied the update on Saturday morning and after the first section of the install rebooted. It sat at the screen with the M and "powered by android" at the bottom and vibrated once, then the screen went off, the same screen came back on and the phone vibrated again. Then an Android on it's back with a red exclamation and "Command" was shown.
- I figured out how to get into the recovery menu and wiped the cache, rebooted and no change. I then attempted to factory reset the phone, it did this but again no change.
- I spoke with a Motorola chat representative who was unable to help but I managed to follow some instructions on this forum to enter the fast boot menu, download and re-flash android stock 4.4.4 using RSDlite and get the phone working again.
- The phone attempted to apply the 5.1 update again yesterday and encountered the same issue again.
Would anyone have any ideas about what could be going wrong with the update process? Or ways that I can go about getting this to install correctly. The motorola rep seemed to think it was to do with my carrier, but as it was downloaded over wifi can this be the case?
If not, would anyone know how to stop android from continously prompting me to update to 5.1? I'm happy to remain on 4.4.4. if it means the phone will still remain functional.
Thanks in advance for your help.
Did you try going to settings and about phone, update
Sent from my Nexus 4 using Tapatalk
Correct, the update was applied through settings > about phone > system update
Delta117nz said:
Would anyone have any ideas about what could be going wrong with the update process? Or ways that I can go about getting this to install correctly. The motorola rep seemed to think it was to do with my carrier, but as it was downloaded over wifi can this be the case?
If not, would anyone know how to stop android from continously prompting me to update to 5.1? I'm happy to remain on 4.4.4. if it means the phone will still remain functional.
Thanks in advance for your help.
Click to expand...
Click to collapse
If you prefer to stay with a working 4.4.4 then you can try disabling some apps related to the OTA, like I think Motorola OTA used to be there although I don't see it now in 5.1, or Motorola Update Services, which now looks like you can't disable but anything you can't disable you can try unchecking "Show Notifications", and so on. if you check around the forum you'll find something that works.
On the other hand if you want to try to get 5.1 working you could try applying the OTA from recovery. while on 4.4.4 you download the OTA (see this post http://forum.xda-developers.com/showpost.php?p=61304089&postcount=864 ) and then boot into stock recovery and choose to apply update from sd. hopefully it will work that way. ***Be aware however that by going from your failed 5.1 update back down to 4.4.4 as you said you did, you have put your phone at risk of bricking when you try to go back up to 5.1. since you've already tried it once, you might be willing to try it again, but just know that there is that risk and its on you if it bricks and you lose your working 4.4.4
Oh and you do have another option, you can stay on 4.4.4 until Motorola releases the whole 5.1 firmware or someone managed to get it, then you can flash 5.1 firmware with rsdlite like you did with 4.4.4
dtg7 said:
If you prefer to stay with a working 4.4.4 then you can try disabling some apps related to the OTA, like I think Motorola OTA used to be there although I don't see it now in 5.1, or Motorola Update Services, which now looks like you can't disable but anything you can't disable you can try unchecking "Show Notifications", and so on. if you check around the forum you'll find something that works.
On the other hand if you want to try to get 5.1 working you could try applying the OTA from recovery. while on 4.4.4 you download the OTA (see this post http://forum.xda-developers.com/showpost.php?p=61304089&postcount=864 ) and then boot into stock recovery and choose to apply update from sd. hopefully it will work that way. ***Be aware however that by going from your failed 5.1 update back down to 4.4.4 as you said you did, you have put your phone at risk of bricking when you try to go back up to 5.1. since you've already tried it once, you might be willing to try it again, but just know that there is that risk and its on you if it bricks and you lose your working 4.4.4
Oh and you do have another option, you can stay on 4.4.4 until Motorola releases the whole 5.1 firmware or someone managed to get it, then you can flash 5.1 firmware with rsdlite like you did with 4.4.4
Click to expand...
Click to collapse
Thanks dtg7, I'll give that a try in the next day or so (updating via the recovery menu) otherwise will hold out for the 5.1 firmware and try RSDlite again.
dtg7 said:
If you prefer to stay with a working 4.4.4 then you can try disabling some apps related to the OTA, like I think Motorola OTA used to be there although I don't see it now in 5.1, or Motorola Update Services, which now looks like you can't disable but anything you can't disable you can try unchecking "Show Notifications", and so on. if you check around the forum you'll find something that works.
On the other hand if you want to try to get 5.1 working you could try applying the OTA from recovery. while on 4.4.4 you download the OTA (see this post http://forum.xda-developers.com/showpost.php?p=61304089&postcount=864 ) and then boot into stock recovery and choose to apply update from sd. hopefully it will work that way. ***Be aware however that by going from your failed 5.1 update back down to 4.4.4 as you said you did, you have put your phone at risk of bricking when you try to go back up to 5.1. since you've already tried it once, you might be willing to try it again, but just know that there is that risk and its on you if it bricks and you lose your working 4.4.4
Oh and you do have another option, you can stay on 4.4.4 until Motorola releases the whole 5.1 firmware or someone managed to get it, then you can flash 5.1 firmware with rsdlite like you did with 4.4.4
Click to expand...
Click to collapse
Worked perfectly downloading the OTA update and applying through the recovery screen. Thanks for your help
I have a Pure Edition that I recently updated to the 5.1 OTA but I'm having problems with the screen never auto-sleeping.
Easy Stuff:
I have it set to sleep at 2 minutes and my dev setting for always-on-while-charging is turned off. This behavior happens whether it's charging or not.
History
Phone is Unlocked
It was running the first 5.1 Soak Test (i.e. the one that couldn't directly run this OTA)
I downgraded to the 5.0 factory image
After the downgrade, it immediately picked up the OTA and installed without a single visible problem.
I did a factory reset (via settings menu) just to start from a clean slate once on the 5.1 OTA image.
It is still unlocked but I have never rooted/modified this 5.1 OTA. I want it stable before I mod anything. I even still have stock Recovery.
So my assumption is that given that the 5.1 OTA image installed successfully, that's proof that I did a proper/complete downgrade to the 5.0 image. Is this correct?
Any other thoughts on what to look to before starting down the downgrade/wipe/etc. path again? I spoke to a friend who also has a Pure Edition that just went to the 5.1 OTA and he's not having no problem at all like this.
I'm really just guessing here but perhaps it could be an issue with attentive display. Maybe try turning it off to see if it will turn off.
Sent from my XT1095 using Tapatalk
Jaxidian said:
I have a Pure Edition that I recently updated to the 5.1 OTA but I'm having problems with the screen never auto-sleeping.
Easy Stuff:
I have it set to sleep at 2 minutes and my dev setting for always-on-while-charging is turned off. This behavior happens whether it's charging or not.
History
Phone is Unlocked
It was running the first 5.1 Soak Test (i.e. the one that couldn't directly run this OTA)
I downgraded to the 5.0 factory image
After the downgrade, it immediately picked up the OTA and installed without a single visible problem.
I did a factory reset (via settings menu) just to start from a clean slate once on the 5.1 OTA image.
It is still unlocked but I have never rooted/modified this 5.1 OTA. I want it stable before I mod anything. I even still have stock Recovery.
So my assumption is that given that the 5.1 OTA image installed successfully, that's proof that I did a proper/complete downgrade to the 5.0 image. Is this correct?
Any other thoughts on what to look to before starting down the downgrade/wipe/etc. path again? I spoke to a friend who also has a Pure Edition that just went to the 5.1 OTA and he's not having no problem at all like this.
Click to expand...
Click to collapse
Chill bro.. Its a usual bug.. Nothing to worry.. Clean the partition cache in recovery.. You are good to go...
One of my friend did a factory reset in 5. 1 and had this problem...
Sent from my XT1092 using XDA Free mobile app
I have a XT1060 (Dev Ed), running Lollipop 5.1, it's rooted, has xposed, and TWRP. I got a notification for a system update, would it be okay for me to do the update? Or would it soft/hard brick my phone?
Asisentr said:
I have a XT1060 (Dev Ed), running Lollipop 5.1, it's rooted, has xposed, and TWRP. I got a notification for a system update, would it be okay for me to do the update? Or would it soft/hard brick my phone?
Click to expand...
Click to collapse
I'm in the same boat (although mine is not dev edition, I have unlocked the bootloader & rooted running xposed) and would love an answer!
So I attempted to install it since no one was giving me any warnings, I flashed it back to the custom recovery, and now my phone is in a bootloop.
Asisentr said:
So I attempted to install it since no one was giving me any warnings, I flashed it back to the custom recovery, and now my phone is in a bootloop.
Click to expand...
Click to collapse
You can't update if you've modified the system partition, ex. being rooted, having xposed etc.To update you need to be completely stock.
I received the same notification on my XT1060DEV. I chose to ignore it.
Anyone know what the update is for? Someone posted in the general section to "never update a rooted unlocked XT1060 ever" because it bricked it or something. My guess is they didn't know what they were doing. I've been having issues lately with my XT1060 not wanting to connect to 2.4GHz wireless networks, only 5GHz. I've tried removing apps one-at-a-time but no luck. Maybe a reset back to square one and the update is due.
Not sure what the update is for though.
So I'm unlocked and rooted on 5.1 with TWRP... but I don't have stock recovery. XT1060 verizon dev edition doesn't have a stock recovery for anything but 4.4.4. So how do I flash recovery to take the update? I'm assuming that flashing recovery from 4.4.4 is a bad idea? If so, what's the solution?
i have 2 1060s one is retail 16 gb (one daughter) the oher is 32 gig dev tooted twrp expoesd. dev daugher tried to do the update it failed and hten she rebooted. it kept tying to apply booting to recovery after 3 minutes and and failing until I removed the update form cache.
I shoul have captured it so I could examine and fix the script.
retail 16 gb updated just fine.
anybody know what this is?
if it not an image maybe we can apply the frixes directly
Mike7143 said:
Anyone know what the update is for?.......
Not sure what the update is for though.
Click to expand...
Click to collapse
Its the security update patch upto 1st April, 2016.
https://motorola-global-portal.cust...detail/a_id/110538/p/30,6720,8696/reg/1417809
I'm on completely stock 5.1 ROM but I have TWRP 2.8.7.0, Xposed installed. So in order for OTA to succeed I'll have to undo all the modifications including the removal of Xposed? The other changes I've made to the system are the removal of some of the Motorola bloatware.
The trick is now to get the right SBF from Motorola.
Yeah to take the ota you gotta go back to stock. Honestly, I ended up just dong a factory reset, downloaded a marshmallow ROM for my xt1060, and that was that!
Mike7143 said:
Yeah to take the ota you gotta go back to stock. Honestly, I ended up just dong a factory reset, downloaded a marshmallow ROM for my xt1060, and that was that!
Click to expand...
Click to collapse
Marshmallow?!
So far it's not to bad.
What do you mean by Marshmallow update!? This is just a security update so it should still be Lollipop.
Asisentr said:
So I attempted to install it since no one was giving me any warnings, I flashed it back to the custom recovery, and now my phone is in a bootloop.
Click to expand...
Click to collapse
If you are boot-looping after trying the update with TWRP, you will have to delete the update file using TWRP.
From the TWRP main menu, Choose Advanced, then File Manager.
Go into /cache, and delete the Blur_Versionxxxxblahblahblah.zip file.
That'll stop your boot loop.