Hello,
Yesterday my Diamond had died I think
It was frozen and I did a soft reset, screen stays black and nothing happend anymore.
Pulled out the battery, put it back in, and try to turn it back on. It vibrates after a few seconds but the screen stays black.
every help would be great!
Greetings!
Michiel
It might be low on battery so have you tried recharging it?
when i connect it to the power cable nothing happens, the enter button isn't lighting up.
when i connect it to my pc I can browse to the internal storage normally, but it won't charge the battery.
now I'm really confused...
Take out your battery and sim card and leave it out for about 20 minutes and then put it back. During this time, also have your device plugged in (without the battery).
Reflash Everthing
I've pulled out the battery + sim for more than 30 minutes, reloaded the official HTC rom and still the screen is black.
It starts up, vibrates, makes the start sound but the screen remans black.
Now I want to put the orginal HTC SPL back on it, but it doesn't completes the procedure.
Anyone? thnx again!
I got exactly same problem
this has happened to me twice during the past year. the screen was black, although it did vibrate when I turned it on. both times it fixed by itself overnight, very strange.
what I saw is that both times it happened after a long ride with the car, I suspected that due to the prolonged exposure to air conditioning, when I took it out it condensed on the warm motherboard (it was used as a GPS) and some shortcircuit occured.
Unfortunately, 3 weeks ago, again after a long trip with the car, when I took it out it 'died' in 5 minutes (with 100% battery), did not even vibrate anymore when powered on, and never woke up eversince. It is now in service since the 15th of August, with a status on the website of the official HTC service company in Romania (Cirma Electronics) of: "waiting for spare parts" for 5 days...
My guess is that either the MB or the screen fried because of a design issue which caused the condensed vapors to form on some contacts inside...
It sounds as if the device is 100% operational with the exception that the LCD is out. Correct? Or, have you experienced other problems? Try powering up you Diam, then shine a flashlight directly at the screen. If you can see your interface then you have a dead backlight & need a new LCD. If you do not see the image then the LCD itself is defective {Apparently a common problem} & you'll need a new LCD. Either way you should contact HTC service as you have a 2 YR warranty.
@ cocomic: Where is Your Diam on these trips, A windscreen mount or a console mount? If it's a console mount, most likely you have an air vent blowing directly at it & that's just asking for moisture build up. But, if it was a "moisture" issue as you stated, then HTC would not be fixing it for free. They would see the oxidation from the moisture & say that it's your fault for getting it wet, & charge you out the ass for that part. {That's why ALL devices have LDIs} If you use a windscreen mount, then you have your device sitting in the sun for a long time! Sunlight KILLS LCDs!!! It may be more likely that you burned your screen by having it exposed for long periods. But it's probably just the issue that many people have. If you go to HTCforums you will see a lot of people have LCD issues.
If you have warranty return it to the store.
Humblehippie said:
@ cocomic: Where is Your Diam on these trips, A windscreen mount or a console mount? If it's a console mount, most likely you have an air vent blowing directly at it & that's just asking for moisture build up. But, if it was a "moisture" issue as you stated, then HTC would not be fixing it for free. They would see the oxidation from the moisture & say that it's your fault for getting it wet, & charge you out the ass for that part. {That's why ALL devices have LDIs} If you use a windscreen mount, then you have your device sitting in the sun for a long time! Sunlight KILLS LCDs!!! It may be more likely that you burned your screen by having it exposed for long periods. But it's probably just the issue that many people have. If you go to HTCforums you will see a lot of people have LCD issues.
Click to expand...
Click to collapse
I have a windscreen mount, the air vent doesn't blow directly on the device. furthermore, the sun couldn't have burnt the LCD as the last time it died (for good), it was 11 PM.
the phone is in service and has the online status on their website: "the phone is in the lab, waiting for spare part". this means that whatever the issue is, hopefully it's gonna be fixed under warranty.
nevertheless, I find it appalling that a device built in 2008 has huge design and construction faults causing it to malfunction whenever used in a car with the AC turned on...
I'll keep you posted on the outcome
later edit: update: I've just got off the phone with a secretary at the htc service. apparently the motherboard fried and they ordered a new one. from what she said only the case will remain the same, it may be that the lcd display was caught in the chain reaction . the bad thing is that I will probably have to wait for another week, the good thing is that I will get an almost new phone...
as they didn't say anything about the LDI, it's either that the condensed vapors didn't touch it, only the circuits, or the fault did not come from the humidity... one can only guess...
It may not have been condensation that caused the problem. It could be that your Mainboard had a problem that was amplified by your trips in the car. Either way, you get a factory refurbished Diamond, & that's jus' sweet. I have to call them this week about my Diam because my front cam isn't working. I never really use it, but if it's covered, I might as well make them flip the bill while I can.
no, really, do that... i remember that a few weeks before the 'incident' my rear camera stopped working, too... i never payed too much attention as i considered it to be just a spb mobile shell software issue which would have eventually gone away after a hard reset or something...
you are probably right, my MB was slowly dying, organs failing (i have just watched a house md rerun, sorry )... if you have the possibility to have it checked while it's still in warranty and have the camera fixed while at it, why not?
I'm moving this, as it has no pertinece to the original topic. This link; http://forum.xda-developers.com/showthread.php?p=4476473#post4476473 is a post I started to see if anyone else had these issues. Read the update on the first post
My Xperia X1 is currently experiencing problems. The screen no longer lights up!
I started experiencing this problem a while ago, when opening and closing the device.
Day by day everything went from bad to worse and at one point it no longer lit up!
At first I thought there was some kind of screen problem so I bought one new LCD off ebay.
I disassembled my Xperia carefully following a tutorial on youtube.com and replaced the screen. Nothing changed. The screen didn't light up.
The strange thing is that everything else worked! Sound, buttons, vibration etc. all work without a glitch.
I had gave up my hopes of reviving my device and for four long months it simply got dusty. That is, until I found this post :
http://forum.xda-developers.com/showthread.php?t=561151
I opened my device and realised that I have the same problems mentioned in that post.
Thus, in an attempt to solve the issues I opened my phone and took the following pictures.
Please can anybody confirm that I have flex ribbon issues and tell me what I can do to solve this problem once and for all? Can I fix it or do I need a new Xperia flex ribbon?
I can't wait to start using my 'old' device again!
Look like a flex ribbon issue to me. You can fix it by getting a flex ribbon of course. I've had 3 go out on me...thinking about giving up on this phone entirely.
As mentioned in the previous thread re: similar problem, the flex will always be the culprit in any device with slide or flip form factor, not limited to Xperia. Most of the repairs coming in are for flex damage, regardless of the device price and quality.
I had no issues with replaced flexes on Xperia, once installed they serve their life span (albeit short one). It is possible to reinforce the flex, provided your tape is a very fine one, it needs to run in particular place only, e.g. where it is physically rubbed and bent the most.
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
That didn't work for me, I had no option but to replace the touchscreen/gorila glass.
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
AirLancer said:
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
Click to expand...
Click to collapse
I have to admit, I cared litte whether or not this actually worked. I just wanted to toast it But it did work, so
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Lesiroth said:
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Click to expand...
Click to collapse
If it DOES indeed work on hot days, then it means the phone is not entirely dead. But I would suggest you do something less drastic first, such as the Glove Compartment method. No responsibility though
If you're trying to remove moisture, you could also try putting it in a baggie of crystaline cat litter (NOT the clay kind!) - this stuff is sold at a MUCH higher price as a way to save a phone from water damage, but it's the exact same substance. Does a great job removing moisture. It's the same sort of silica gel that's in those packets in medicine/vitamins that says "Dessicant - do not eat".
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
CybeRNerO said:
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Pretty sure that rice doesn't do anything, I don't know how that started as a suggestion, but its not better than anything else; its not known to be absorbant, but the silicon is.
I've tried the method but the right segment of the digitizer still doesn't work.
My biggest issue with regards to "lack of responsiveness" are the 4 capacitive buttons. Pressing the Home key is always hit and miss. I know I hit it all the time because I can feel the vibration feedback but it only goes to homescreen 50% of the time.
Will also be testing this out as soon as I have the spare time. My screen started acting up after I accidentally put my milestone in a small beer spill at a party Hopefully this will work out for me too!
Abazel said:
I've tried the method but the right segment of the digitizer still doesn't work.
Click to expand...
Click to collapse
Luckily for me, I was still under warranty, heh. Cause I had insurance. This is my second Droid this has happened to. Hopefully my replacement won't do the same thing.
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
decon89 said:
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
Click to expand...
Click to collapse
I feel I am on a cooking show
Well, depends on your over. Mainly I was trying to maintain a temp varying between 50-60 c. Mostly 50, but sometimes 60 to up the ante a bit and make sure things stay warm. 30 minutes at least. However, I have to say that I did this twice in 6 weeks, and after that the phone just died again, and I found my warranty card and sent it there to be fixed, and they fixed it, but ruined something else.
If you have the warranty card, take your phone and send it to them Someone told me the method worked and the phone has been good for quite a while, but most of us seem to re-experience the issue after a while.
I've been having these issues for a few days now too, and I think I know why. I've been using this Milestone for 4 months now, and I never had this problem until a few days ago. What I noticed yesterday was that after some acting up, the phone started working properly again. So I ran Touch Test. And I noticed that if I pressed really hard on the top side of the phone(where the logo and the ear piece are located) it started acting up again. My first impression was that the glue holding down the gorilla glass was loose. So I left the phone as usual on my night stand and then I tried the same thing with the pressing on the same area. Guess what? It didn't happen again. Now there seems to be no problem. So I tried to remember what happened yesterday before the screen started acting up, and I remember talking to my wife for a while when I was in my car. Yesterday was a pretty hot day and I was a little sweaty when I talked to her. Now since only that specific part with the earpiece was causing this issue(I tried pressing equally hard on other areas without any problem my guess is that the insulation between the earpiece and the touchscreen has been breached. Maybe because of all the sweat that went in there in time. You know the salt and acids in the swear are known to melt things, and poor quality glue is among them.
How to fix this? I do not know yet, but I do have a good idea that I'd like to share. I want to buy a screen protector foil, and put just a little band around the ear piece. That would probably lower my in-call volume, but since the Milestone is very loud anyway I hope it the quality of the calls won't be too much affected. After that I'll use it in normal conditions again and see if the ghosting happens again.
try completely formatting your SD CARD/PARTITION.
& then reinstalling using (FAT 32/EXT 2, 3, or 4)
sometimes traces from the previous ROM might interfare with touch codecs (maybe)
just trying to help. had similar issue & this is what i did.
bandroid842 said:
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
Click to expand...
Click to collapse
Thank you for that Solution.
It fixed the Issue of my friends MS without other problems
I'll have to try and the oven methode again. My phone has started to really act up again.
I've tried to install new roms, wipe ect. and it doesn't help with the screen.
Have anyone tried to replace the digiziter? They are pretty cheap on ebay
My milestone started freaking out just an hour ago. No more warranty here but I'm not brave enough to do the oven method. Had anybody tried the Rice alternative?
Hi all . Wishing you all a happy holi.
Well as the thread says and since its holi (no explanation required) my phone seems to have shutdown after my friends and I were playing with a water pipe and I (for kicks) hosed my Xperia Z full of water.
After reading a few threads I came to understand that there are damage strip indicators on all panel flaps.
The micro SD flip is still white but the charger/usb cable and headphone jack flaps have turned pink,
The phone also crashed sometime after I hosed it with water and is not powering up.
So what should I do now?
Currently I'm on the advice of 3 friends using the rice method. I have opened all flaps of the phone and submerged it in a bowl of rice so that it dries out all the moisture. I intend to keep it the whole night and try powering it up in the morning.
Options:
1. Try the rice method and hope it works (yay)
2. After failing point 1, keep it in the sun/blower/hair dryer method and try again to power it up,
3. Take it to the Sony Service Center in Lajpat Nagar (I'm from New Delhi) and give it for repair.
P.S - My phone is rooted and running cyanogenmod. Will they charge me extra If I happen to give it for repair when they find out I'm running a custom mod.
I'm asking because Sony does weird things. When I bought the phone last year I dropped it on the ground and scratched a corner. Not too much but the phone was only 3 months old and I felt bad about it so I thought I get the body changed for a small fee.
Turns out Sony does not replace the phone body instead the executive simply told me to pay 50% of the price and I could get a whole new phone since the Xperia's body cannot be changed.
Kindly help!
Thank You
same here though my power button is ****ed up right now.... i have it dipped in rice and would let it be there for 2-3 days...
P.S even my headphone jack and usb are pink now.... i never had it removed from my pocket but had a lot of water splashes...
THIS THREAD SHOULD BE CLOSED. PROBLEM HAS BEEN SOLVED.
My gratitude to the people who were kind enough to reply to my private messages.
Point no. 1 worked.
I covered the phone in rice in a plastic bowl and left it for a whole day in my car where it got heated.
After that I tried powering it on. Seeing as I had already pretty much destroyed the phone I decided to give it one last shot on charging the phone which I hadn't done in case it short circuits and voila! The red light turns on and my phone is charging.
No problems detected.
Network/3G is working. Tried whatsapp, sms and used the camera and music player. Speakers are fine too. Same goes for the screen. Seems no damage done to the phone at all. Will need to change the screen guard though. Its become moist. I'll use the phone and reply on how the battery has been performing.
I'm sold. This is a SOLID PHONE. And I was worried that I'd have to shell out 15-20k because the damage indicators on the 2 flaps had turned pink.
Yup same here.... Although as I had water in my back camera.... It's left dust on my camera lens
Sent from Dilli
hello man i couldn't understand your message anyway i got my phone fixed , the only problem i had was with the fog on the cameras which gone after 2 days by it self and also i used the bag which has small balls in it which take the humidity away
Hi there can anyone help me please on this matter.
My wife has a HTC One M7. last week the phone fell in to the bath. I managed to open the phone up and clean it.
The phone was taken apart and cleaned correctly using the correct circuit board cleaning solution (sorry cant remember the name).
I then ordered a new battery as the old one was not holding full charge. I also ordered a new screen + digitizer as the old one was cracked.
I have put everything together and charged the phone.
The phone charges correcrtly and has no problems at all.
When i switch on the phone it starts as normal and makes normal sounds etc BUT the screen is dead.
There is NO life in the screen at all even though its a new screen etc.
I know that the old screen is working and even using that i still get nothing.
Has anyone else come across this issue ?
Are there any guides to test the screen driver IC etc ....???
Thanks for your help in advance
It seems like that you have got a faulty screen.
amebb said:
Hi there can anyone help me please on this matter.
My wife has a HTC One M7. last week the phone fell in to the bath. I managed to open the phone up and clean it.
The phone was taken apart and cleaned correctly using the correct circuit board cleaning solution (sorry cant remember the name).
I then ordered a new battery as the old one was not holding full charge. I also ordered a new screen + digitizer as the old one was cracked.
I have put everything together and charged the phone.
The phone charges correcrtly and has no problems at all.
When i switch on the phone it starts as normal and makes normal sounds etc BUT the screen is dead.
There is NO life in the screen at all even though its a new screen etc.
I know that the old screen is working and even using that i still get nothing.
Has anyone else come across this issue ?
Are there any guides to test the screen driver IC etc ....???
Thanks for your help in advance
Click to expand...
Click to collapse
MIght be a faulty screen as said above, maybe a broken or badly connected flex cable. And since the phone went into the bath, maybe a defective motherboard. Its very hard to tell.
as @alray said, it's hard to judge what's the cause of the dead screen, it may be one of the three causes.
so first, you can connect your old screen to the motherboard, if it can still work, to check whether the mother board was damaged or not
if the old screen can be lighten up, you can exclude the possibility of damaged motherboard.
second , you can connect your new screen to the motherboard again. Just be carefully and pay attention to the connector. Make sure it is connected correctly. If the screen can't be lighted up, you need try to use achohol or something else in a small brush to clean the connector. Handle gently to avoid damaging the IC. After that check whether the IC has lost some part or not. Then, if the flex cable or connector is fine, you can connect the new screen to the motherboard again.
finally, if the new screen still keep the same same situation. you can almost judge that you ordered a defective part.
May the steps above helps!
Hi there
the screen works fine as well as the connectors.
These have been tested on another htc one phone.
I have noticed that the motherboard connecter is damaged..... i will try to get some pics up later today.
Thanks