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[Q] Received OTA but cancelled and no OTA now
Hi, I have the Moto G XT1063. Some minutes ago I received the OTA for Lollipop 22.21.25.en.us version . I started to download it, but I wanted to grab the link using my PC as hotspot and using Wireshark but when I cancelled it I was told to go to System/Check updates to update it again later, and when I tried to update it again I got the message saying "Yout device is up to date". I tried different Wi-FI networks, USB update via Motorola Device Update but no update found.
Did this happened to any of you? Could you resolve it? How?
Thank you!
I got the OTA notification on my XT1064 earlier today at lunch. I am rooted (TWRP, Xposed, debloted) so I know it would fail anyhow, so I cancelled it...I am counting on the fact that we will have CM or slim for the phone soon.
I had the same thing happen to me for the last update when I was on vacation a few weeks ago. I had spotty hotel WiFi so I decided to cancel and try again later. Still haven't had a second chance.
Wow, WEEKS? I've already waited 6 weeks. I thought I would get the update in a day again but it doesn't look like I will.
I guess we will have to wait until the official version comes. I like how Motorola keeps their phones updated but their way of updating them is horrible and they have really dissapointed me. I hate the rollout being in phases and on top of that when I finally received the OTA after more than a month waiting and tried to update it later I cannot get it anymore! They must be joking! Besides, I don't know why they take so long! What's the mystery Motorola?
They keeping everything in secret god knows why or 2 russian engineers.
Even who is invited to soak test shouldnt talk about the update. I think they hate Europeans, because the difference between the two device (the EU version and the US one) is minimal.
hernaner28 said:
Wow, WEEKS? I've already waited 6 weeks. I thought I would get the update in a day again but it doesn't look like I will.
I guess we will have to wait until the official version comes. I like how Motorola keeps their phones updated but their way of updating them is horrible and they have really dissapointed me. I hate the rollout being in phases and on top of that when I finally received the OTA after more than a month waiting and tried to update it later I cannot get it anymore! They must be joking! Besides, I don't know why they take so long! What's the mystery Motorola?
Click to expand...
Click to collapse
Motorola does the same stage rollout update methods as Google, although personally I find Google to be much worse.
They do this to steady the flow of updates (to save their servers some stress), and to catch early bugs that are noticed by the first or second 'pool' of users.
Apple does this right in my opinion. Once an update is pushed, every single supported iOS device can update immediately.
Patience. We just need patience
It's only software...
Found a solution!
The same thing happened with me when we get the first sw update (stock launcher - Google Now launcher) I tried a lot but I was not able to update it. After 2 months I did a factory reset & then tried to do a system update & it worked I again got an option to do software update!
syn5528 said:
The same thing happened with me when we get the first sw update (stock launcher - Google Now launcher) I tried a lot but I was not able to update it. After 2 months I did a factory reset & then tried to do a system update & it worked I again got an option to do software update!
Click to expand...
Click to collapse
Sorry but I don't find what you've said as a solution. I definately don't believe that waiting 2 months after you received the update is a solution. I think that you got the OTA for a second time.
I will not do any factory reset: doing a factory reset DOES NOT do anything. In fact it changes an unique Google ID that Motorola uses to update their mobiles phones and could actually reduce your chances to receive the OTA. This was explained by a Google engineer- So for anyone reading this DO NOT FACTORY RESET your phone. Let's just wait; we are already in the batch-
You all can force OTA.
Go to settings => Apps => All => Find google service framework.
Clear cache and data of it, stop the service & then reboot the phone. Then again try to check for update.
Do it couple of times if did not work on 1st try.
RohanM said:
You all can force OTA.
Go to settings => Apps => All => Find google service framework.
Clear cache and data of it, stop the service & then reboot the phone. Then again try to check for update.
Do it couple of times if did not work on 1st try.
Click to expand...
Click to collapse
NO! That's actually the same as doing a factory reset or even worse. It's a myth proved wrong. Just google "google engineer OTA" and you'll see how the rollout is done. I can't post links because I'm new here.
hernaner28 said:
NO! That's actually the same as doing a factory reset or even worse. It's a myth proved wrong. Just google "google engineer OTA" and you'll see how the rollout is done. I can't post links because I'm new here.
Click to expand...
Click to collapse
Well, I can.
So, here you go. http://www.reddit.com/r/Android/comments/1r1dz4/44_kitkat_has_started_rolling_out_on_the_n4/cdiwt6f
Thanks for letting me know, that was an interesting read.
Finally I got it today. It didn't show up as a notification but I checked for updates and Lollipop 5.0.2 was there! Jumped from 4.4.4 to 5.0.2 (412.3 MB). It's very nice. I believe Motorola is rolling it out officially since it showed up in the System updates check.
hernaner28 said:
Finally I got it today. It didn't show up as a notification but I checked for updates and Lollipop 5.0.2 was there! Jumped from 4.4.4 to 5.0.2 (412.3 MB). It's very nice. I believe Motorola is rolling it out officially since it showed up in the System updates check.
Click to expand...
Click to collapse
nice in wich country did it roll out?
It's the XT1063 Global GSM Unlocked bought from Amazon.
I have just received it on my XT1064, US GSM, bought from Amazon... Weighing 383.7MB
Sent from my XT1064 using XDA Free mobile app
agentaaron said:
I got the OTA notification on my XT1064 earlier today at lunch. I am rooted (TWRP, Xposed, debloted) so I know it would fail anyhow, so I cancelled it...I am counting on the fact that we will have CM or slim for the phone soon.
Click to expand...
Click to collapse
Wait... So you're saying since I rooted my phone with TWRP I have to then not accept the update and THEN wait even MORE? How can I use it now? i.e. is there anyway of reverting it to where I can use the update.
i have LMY48M build number , anyone get it yet or am i better off flashing a stock image
I have a Nexus 6 on AT&T with the same build number as you. I haven't received the Android 6.0 Marshmallow update yet either. I'm new to Nexus, so I'm not sure how long it takes for AT&T accept the update. I would probably wait for about one more week and if it hasn't come to you by then, then yes, I would flash it.
colerollins said:
I have a Nexus 6 on AT&T with the same build number as you. I haven't received the Android 6.0 Marshmallow update yet either. I'm new to Nexus, so I'm not sure how long it takes for AT&T accept the update. I would probably wait for about one more week and if it hasn't come to you by then, then yes, I would flash it.
Click to expand...
Click to collapse
I was notified that the OTA was downloaded and ready to be installed this afternoon about 4:30 PM EDT. I haven't installed it yet, I'm still waiting to see how gaining root access plays out.
alryder said:
I was notified that the OTA was downloaded and ready to be installed this afternoon about 4:30 PM EDT. I haven't installed it yet, I'm still waiting to see how gaining root access plays out.
Click to expand...
Click to collapse
same as always. if you havd root, you can not apply an ota, it wint work. if you don't have root, you can take it, then root your n6 just like any other nexus ever. 1 unlock your bootloader, 2. fastboot flash twrp recovery, 3. flash supersu in your new recovery. that never changes on any nexus, since google makes it easy for us to root.
After further reading it looks like the update I have is to LMY48W, not MRA58K.
My dad has AT&T and is still waiting for the 6.0 update on his Nexus 5. He's still on LMY48M and it says his phone is up to date. He won't let me flash the factory image for him either....
I got my Nexus 6 from Amazon but I have AT&T. Do you guys have HD Voice/VOLTE enabled? I did a live chat with them yesterday and said because I don't get my updates from them, I can't use it even though it's in my area. I have the apn nextgenphone showing up, just not getting hd voice.
I am on LMY48M as well. I bought mine unlocked from Google but am running it on Cricket Wireless. Does carrier matter on how long it will take to get pushed out?
I'm on Cricket, got a new Nexus 6, it is still on Build number: LRX22C , 5.0.1
How on earth do I make it OTA update to something newer?
cz829x18 said:
I got my Nexus 6 from Amazon but I have AT&T. Do you guys have HD Voice/VOLTE enabled? I did a live chat with them yesterday and said because I don't get my updates from them, I can't use it even though it's in my area. I have the apn nextgenphone showing up, just not getting hd voice.
Click to expand...
Click to collapse
Not sure why they said that...the Nexus 6 isn't listed as one of their HD Voice capable phones. Until they get their act together with that, no one on AT&T will have HD Voice on the Nexus.
I got the MRA5BK update on my Nexus 5 on 10/8 on AT&T but am still waiting for it on my T-Mobile N6 and my N9.
Mine automatically updated to 5.1.1 when I first set it up.
I just made mine update by removing the Cricket (AIO) SIM.
Stopping the google framework, clearing the data.
Performing the CHECKIN.
Then is started to 5.1 and then to 5.1.1
Seems strange why it didn't start by itself.
And then to marshmallow? If so, could you elaborate on the ?
No, sorry, it stopped at a few variations of 5.1.1
Shucks
I to have a Nexus 6 on Cricket running 5.1.1 build number LMY48T. I got mine to update by pulling sim card and leaving WiFi on through the night. Update to 5.1.1 was ready that morning
skratch1702 said:
I to have a Nexus 6 on Cricket running 5.1.1 build number LMY48T. I got mine to update by pulling sim card and leaving WiFi on through the night. Update to 5.1.1 was ready that morning
Click to expand...
Click to collapse
They're talking about the update to 6.0, not to 5.1.1.
liquidzoo said:
They're talking about the update to 6.0, not to 5.1.1.
Click to expand...
Click to collapse
It is kinda connected though, as it looks like it depends which SIM you have inserted to whether an update happens.
The guy I was referring to said his was stuck on 5.0.1.
Hello guys. Just bought 2 days a go a new Nexus 6. Blue with 32Gb, unlocked.
Tottaly sealed, broke the seal myself, straight from Google.
But the phone says it is updated, and finds no new update. Im on LMY47D with Android 5.1 and I dont even receive 5.1.1
Tried factory reset without SIM Card, cleaning Framework and reboot without card, everything. To no avail.
Any idea what is going on? Shouldnt I get at least Android 5.1.1?
PS: I know I can sideload it, but still, something is clearly wrong, and I would like very much to sort it out.
Thank you very much.
Same issue here. Only I'm on 5.0 and can't find any update and I would prefer to not sideload already.
if you want your phone to check for an update, you have to be on WiFi. if in youre on network instead, itll always say up to date.
I'm on wifi. It still shows no update.
Same situation, on Wifi offcourse.
tryklon said:
Same situation, on Wifi offcourse.
Click to expand...
Click to collapse
Try a factory reset, then remove your carrier SIM and power up on WiFi. My bet is that your N6 will start churning through OTAs in sequence. Not sure that you will get all the way to Marshmallow 6.0, because that last OTA is still being rolled out.
Already did it... waste of time, no updates
If your not willing to simply download and flash the images from googles website, that is your choice... but there is nothing to do but wait.
Hi Guys I am in the same boat, brand new n6 on 5.0.1 and saying up todate . In uk and carrier is Virgin if that helps.
Mal
Something strange is definately happening with Google update servers...
same dilemma and same version as op..
Personally I was like you all. I got my nice shiny new n6 from verizon (free upgrade...) Got it home kept pressing check for updates. Tried all the clearing app data from frameworks and all that.
But in the end I sideloaded it. I documented it over on the OTA url post. It is not that hard, just need some time. If you don't want to wait it might be your only option.
Total time invested was probably 1.5 hours. Downloaded all the files to my laptop and started using WUGFresh.
Stop waiting and update manually? It's not difficult, you can even save your userdata by not flashing it. There are different (and possibly easier) ways to install an update other than sideloading. especially when you can skip all the OTAs and flash directly to 6.0.
No need for a tool kit and it won't take much longer than the time it takes for you to download the factory image and extract the files.
The point is that there might be something wrong with Google's OTA servers.
Or maybe something is wrong about these phones ?
Sent from my VS985 4G using Tapatalk
Thats my point exactly. What if theres something wrong with the phone?
Google should clarify why old updates are not being delivered... not even questioning 6.0, but 5.1.1
same issue on new nexus 6 of my girlfriend. I manually sideloaded up to 5.1.1 (it's the international version) and now she's waiting for 6.0
europeanpaul said:
same issue on new nexus 6 of my girlfriend. I manually sideloaded up to 5.1.1 (it's the international version) and now she's waiting for 6.0
Click to expand...
Click to collapse
Why not sideload 6.0
jdice said:
Why not sideload 6.0
Click to expand...
Click to collapse
Why is Google not delivering OTA updates to these N6 owners ?
Sent from my VS985 4G using Tapatalk
Because there were a couple of security updates between 5.1.1 and 6.0 (as far AS I remember on my N6) and because I want to be sure OTA works!
This issue is becoming more and more coomon. Lot's of people complaining on several forums about this issue.
At least its easy to see something is clearly wrong with the OTA's, since no one is getting any. There is people stuck on 5.0, 5.0.1, 5.1, etc whichever came preinstalled stays without updates.
I've just taken my phone out of box, this is October 2015, and the moment I opened the phone first it started overheating and second I checked for updates and it says "software upto date".
The software is stuck at 5.0 and I don't know why I'm not receiving a single update when it's the time people are getting Android M. I've a Nexus 5 too and it's up to date to Marshmallow while this one is still stuck at 5.0 Lollipop.
I guess this has got to do something with the OTA feature and I want to fix this instead of flashing OS manually. So please tell me what to do now.
Till now after many Google searches I did twice reset of my phone and cleared data cache everything of Google Services Framework, but still nothing is helping.
Just 1 day old nonrooted nothing ever did, everything's from my side fine, just not understanding what to do.
Please please help me soon, I'm regretting buying nexus 6 now!
Aniket Sarkar said:
I've just taken my phone out of box, this is October 2015, and the moment I opened the phone first it started overheating and second I checked for updates and it says "software upto date".
The software is stuck at 5.0 and I don't know why I'm not receiving a single update when it's the time people are getting Android M. I've a Nexus 5 too and it's up to date to Marshmallow while this one is still stuck at 5.0 Lollipop.
I guess this has got to do something with the OTA feature and I want to fix this instead of flashing OS manually. So please tell me what to do now.
Till now after many Google searches I did twice reset of my phone and cleared data cache everything of Google Services Framework, but still nothing is helping.
Just 1 day old nonrooted nothing ever did, everything's from my side fine, just not understanding what to do.
Please please help me soon, I'm regretting buying nexus 6 now!
Click to expand...
Click to collapse
seriously?? your regretting it ??
you need patience...
patience....
patience....
I think I've mentioned that I'm not even getting 5.1, okay not even 5.0.1
Can someone please understand the level of problem I'm facing?
I've already mentioned while others are at 6.0, I'm not going anywhere ahead of 5.0
Please help!
Where did you buy your phone from? Are you sure it is not running a custom ROM? Is the bootloader locked?
Keep the phone connected to the internet (WiFi or cellular data), and sign into your Google Account, and wait another day. It may take a day or two to get update notification.
Edit - depending on your build#, you can download the OTA files and sideload them using ADB (don't need to unlock bootloader if that is a concern), or the faster option would be to just unlock the bootloader, and flash the latest factory image.
im on my 3rd day on my nexus.. but im not losing hope.. im still waiting for the ota.. its on 5.1 lmy47d...
So here is something funny. I was waiting and waiting for 6.0 on my nexus 6 for days. Never came. I have friends that have the same phone on the same carrier and they had already received their updates. So frustration and being impatient had gotten the best of me and I decided i was going to side load the update. In order to do so you need to unlock the boot loader which will wipe all of your data, EVERYTHING. When the phone rebooted completely wiped i went through the initial set up and it wasn't 5 min later the 6.0 update came rolling in like no big deal. WTF. I don't know why it wouldn't find it on its own but i wouldn't. Needless to day that is what I did and ended up getting it in a round about way. Maybe give that a try if you get to impatient and at that point if it doesn't show up just side load it. Hope this helps
Same, stuck on 5.1 LMY47D
google gives us factory images for a reason. if you arent patient enough to wait for an ota, just flash a factory image yourself, instead of starting threads about how you arent getting an ota. whats the point of a thread about you not getting an ota?
snoprosledneck88 said:
....I decided i was going to side load the update. In order to do so you need to unlock the boot loader which will wipe all of your data, EVERYTHING.
Click to expand...
Click to collapse
Sideloading the OTA using "ADB sideload" doesn't require you to unlock the bootloader.
Unlocking the bootloader is needed if you choose to flash the factory image file instead of the OTA file
jj14 said:
Sideloading the OTA using "ADB sideload" doesn't require you to unlock the bootloader.
Unlocking the bootloader is needed if you choose to flash the factory image file instead of the OTA file
Click to expand...
Click to collapse
Your right, I'm sorry. That's what I meant to say.
Sent from my Nexus 6 using Tapatalk
I got mine today and its on android 5 Doesn't want to update either, keeps saying its up to date. Haven't done anything yet with the phone. Looking now how ADB Sideload works.
jj14 said:
Where did you buy your phone from? Are you sure it is not running a custom ROM? Is the bootloader locked?
Keep the phone connected to the internet (WiFi or cellular data), and sign into your Google Account, and wait another day. It may take a day or two to get update notification.
Edit - depending on your build#, you can download the OTA files and sideload them using ADB (don't need to unlock bootloader if that is a concern), or the faster option would be to just unlock the bootloader, and flash the latest factory image.
Click to expand...
Click to collapse
I've bought it from an online retailer Flipkart in India.
I'm sure there's no changes made in phone and it's original and is as a new nexus 6 should be. Just this software update is causing me problems
snoprosledneck88 said:
So here is something funny. I was waiting and waiting for 6.0 on my nexus 6 for days. Never came. I have friends that have the same phone on the same carrier and they had already received their updates. So frustration and being impatient had gotten the best of me and I decided i was going to side load the update. In order to do so you need to unlock the boot loader which will wipe all of your data, EVERYTHING. When the phone rebooted completely wiped i went through the initial set up and it wasn't 5 min later the 6.0 update came rolling in like no big deal. WTF. I don't know why it wouldn't find it on its own but i wouldn't. Needless to day that is what I did and ended up getting it in a round about way. Maybe give that a try if you get to impatient and at that point if it doesn't show up just side load it. Hope this helps
Click to expand...
Click to collapse
Well I'm damn impatient, if I'd 5.1.1 and waited for 6.0 I'd have definitely had some patience, but waiting from 5.0 doesn't make sense.
Anyways to the point, after listening to your story, I tried same thing, clearing cache and reset from recovery mode, but still it didn't help
Hope there's some other resolution to this now.
I suspect it was your post that I responded to, at another forum - but you have two options really
1. Unlock bootloader (wipes data), and flash latest image
2. ADB Sideload OTAs one after the other in the right sequence (see http://forum.xda-developers.com/nexus-6/general/ref-nexus-6-stock-ota-urls-t2906493 for OTA URLs) - check your current build and choose a path to get to the build you want
I am having the same problem.
I am having the same problem. Have you tried resetting the phone and starting it without the sim?
Hello all, I have a Nexus 6 and I'm using it on Verizon's network. I have yet to receive the Android 7.0 OTA update. Should I have gotten this already or is there something possibly wrong with my situation? I've searched online and it seems like I should have gotten the update already. I appreciate any help.
You should have had it by now (unless you have modified your phone in any way that might interfere with the OTA process)
Your best bet would be to sideload the OTA from https://developers.google.com/android/ota
Yeah, it's a bone stock Nexus 6. I got it from Amazon around this time last year, and I received the 6.0.1 OTA update and I receive the android security patch updates. Just no update to 7.0.
When my Australian carrier delays updates I used to change my SIM to a foreign one (cambodia, vietnam, thailand, or whatever) and the update used to immediately appear. The SIM doesn't even need to be active.
Now that Google publish the OTA files, it's easier just to sideload it.
Anyway, try a different SIM (t-mobile or whatever you can find locally) and see if it appears (you need to reboot). Otherwise, Verizon only just approved the update a few days ago so might take a while to roll out to you.
I think that there are a lot of N6 (mine is on T-mobile) out there that have not seen an OTA. I got the 6.01 November secuity patch last week. Was expecting 7.0.
I went ahead and did a sideload of the OTA 7.0. This won't break any future OTA updates, will it?
xdatastic said:
When my Australian carrier delays updates I used to change my SIM to a foreign one (cambodia, vietnam, thailand, or whatever) and the update used to immediately appear. The SIM doesn't even need to be active.
Now that Google publish the OTA files, it's easier just to sideload it.
Anyway, try a different SIM (t-mobile or whatever you can find locally) and see if it appears (you need to reboot). Otherwise, Verizon only just approved the update a few days ago so might take a while to roll out to you.
Click to expand...
Click to collapse
Ah.. I'm kind out of the loop these days, but I thought the Nexus devices got their updates straight from the Google. So I figured the carrier had nothing to do with how or when you got your updates.
russ4h said:
Ah.. I'm kind out of the loop these days, but I thought the Nexus devices got their updates straight from the Google. So I figured the carrier had nothing to do with how or when you got your updates.
Click to expand...
Click to collapse
The updates come from Google, but some carriers in some countries require an approval process (it's the same for Apple iphone, but is done more seamlessly and under NDA). Here in Australia, any devices sold by a carrier must go thru an approval process to make sure the software doesn't violate any compliance regulations (such as ability for emergency calling when no sim is present). Once Google get the go-ahead, they push the update to the phone with the relevant sim card in (or in some cases the IMEI). This can sometimes (dependant on current software version) be bypassed by changing the sim to one that doesnt require approval or has already been approved. Bear in mind however, you may get a software build not intended for your carrier.
Here's verizon's update info from a few days ago:
https://www.verizonwireless.com/support/google-nexus-6-update/
xdatastic said:
The updates come from Google, but some carriers in some countries require an approval process (it's the same for Apple iphone, but is done more seamlessly and under NDA). Here in Australia, any devices sold by a carrier must go thru an approval process to make sure the software doesn't violate any compliance regulations (such as ability for emergency calling when no sim is present). Once Google get the go-ahead, they push the update to the phone with the relevant sim card in (or in some cases the IMEI). This can sometimes (dependant on current software version) be bypassed by changing the sim to one that doesnt require approval or has already been approved. Bear in mind however, you may get a software build not intended for your carrier.
Here's verizon's update info from a few days ago:
https://www.verizonwireless.com/support/google-nexus-6-update/
Click to expand...
Click to collapse
Hey, thanks! I guess I just needed to wait a little while longer haha. I just finished the sideload and everything seems to be working well. Do you know if the sideload process somehow breaks future OTA updates?
russ4h said:
Hey, thanks! I guess I just needed to wait a little while longer haha. I just finished the sideload and everything seems to be working well. Do you know if the sideload process somehow breaks future OTA updates?
Click to expand...
Click to collapse
Nope, the sideload doesn't break future OTA updates (however it theoretically could if you flashed a build not intended for your carrier, however usually Google just send a 'Full OTA' which a large download to your device to get it back on the correct build).
Enjoy.
I was offered 7.0 and it took rooted
So ive been rooted since u bought the phone when it came it in 2014 and have sideloaded any updates and i received the 7.0 notice OTA and i figuredbid just see if it would update. It did and then i list root , wh?? Im green with Android but i struggke through it to get ehat i need done so im sorry if this is a noob question.
Nexus 6
Was the 59 build first series.
I was rooted with SuoerSU.
tbared said:
So ive been rooted since u bought the phone when it came it in 2014 and have sideloaded any updates and i received the 7.0 notice OTA and i figuredbid just see if it would update. It did and then i list root , wh?? Im green with Android but i struggke through it to get ehat i need done so im sorry if this is a noob question.
Nexus 6
Was the 59 build first series.
I was rooted with SuoerSU.
Click to expand...
Click to collapse
I always lose root when flashing an image or installing an OTA update. It is normal for that to happen. You just need to root your phone again by installing SuperSU . The latest version is SuperSU v2.78 SR5 and can be found here.
I joined (then left) the Beta program so i can get a stable release of 7.0 Nougat a little over a month ago. Good so far but what I'm concerned about is security patches. Ever since I got on Nougat, my N6 no longer gets OTA security patches. I'm still on the October security patch. Anyone know what's going on?
Regardless, even with a mod'd phone, I got the 7.0 nag 2 weeks ago - which spurred me to wipe everything and flash it with NRT.
alryder said:
I always lose root when flashing an image or installing an OTA update. It is normal for that to happen. You just need to root your phone again by installing SuperSU . The latest version is SuperSU v2.78 SR5 and can be found here.
Click to expand...
Click to collapse
Thanks as soon as i have some time i will reinstall and flas..