VZW cannot send message card 1 error -1 - Nexus 6 Q&A, Help & Troubleshooting

I get lag/failure sending SMS/MMS and an error message of "Cannot send message Card 1 error -1" Does anyone know a fix to this? i have read that on sprint switching to 3g will fix it but i'm curious if a new radio or different radio works better? or ROM? This is driving me nuts i just bought the damn phone a couple months ago.

closurez said:
I get lag/failure sending SMS/MMS and an error message of "Cannot send message Card 1 error -1" Does anyone know a fix to this? i have read that on sprint switching to 3g will fix it but i'm curious if a new radio or different radio works better? or ROM? This is driving me nuts i just bought the damn phone a couple months ago.
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Stock or custom ROM? What is your current radio?

Stock unrooted mdm9625?
I have read more and the problem seems to be more prevalent on sprint (at least there are more forum posts about it). Not sure why nobody on Verizon seems to be having same issue or talking about it.
Sent from my Nexus 6 using XDA Free mobile app

Try updating your SMSC. (short messanging service center) It's for messages basically how switches route calls. Depending on the phone you should be able to go to the dialer and type in *#*#4636#*#* and select Phone, scroll all the way down, SMSC should be empty. You can choose update or refresh and the number should popluate.
Alternately you may have to go to go to messaging > settings > message center > and update or refresh there.

Update said error and refresh popped up a number? Am I suppose to do something with the number or is that all?
Well I don't know what it did but it seems to be working fine so far today. Will update if it changes back! Thanks a bunch!
Sent from my Nexus 6 using XDA Free mobile app

Nope its back to being screwy. Another bit is I'm on a network extender at home. Would that make any difference? I tried the update again and its not working since I have been back home on the extender.
Sent from my Nexus 6 using XDA Free mobile app

Related

Missed Calls

Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
Iwannagiv said:
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
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yes very sure, just had a msg saying a mate tried calling 4 minutes before the text arrived. called him back and asked if he tried calling. he said yes.
tauran said:
Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Click to expand...
Click to collapse
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
Magik_Breezy said:
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
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Click to collapse
I've wiped the phone but just found the problem still exists, any help with this will be appreciated. It's very annoying that people cant get through to me.
I read somewhere that the problem might be something to do with the 4g network. the network needs to switch from 4g to 3g to receive voice calls and if it doesn't switch quick enough, it results in a rejected/unconnected call but gives me a text to say someone couldn't get through.
is that possible?
I also have the same problem. While I was holding my device which had three bars of signal ,I was calling my number from a friend and kept getting the msg that it was not available, ..after 2 mins I received about 5 "missed call" messages. I think it's problem of EE though.
Sent from my GT-I9305 using xda app-developers app

[Q] Nexus One can't send SMS

Hi guys!. I just bought a second hand nexus one from the internet. It has CyanogenMod 7.2.0-passion, everything is working good, but it has two problems. 1. I can't send text messages. 2. I can barely hear something when I'm on phone, even with the incall volume on max.
The phone is rooted. I've tried apps from store for messaging. The same 330 error. What could I do?
First thing is probably check you have the correct APN, just Google search for your carrier and add or call directly and they should help. Off this won't work next best bet would be either a sim card that's bad or you need to change the radio.
Sent from my Nexus 7 using xda premium
(deleted)
did you check sms center number in messages setting? it must be correct depending your carrier

cant make a call or text

Every time I call I get a message that I'm roaming and I can't make a call. Text messages don't go through either. At least I still have a data connection... Right
tommason1968 said:
Every time I call I get a message that I'm roaming and I can't make a call. Text messages don't go through either. At least I still have a data connection... Right
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I have the same issue, did you find any sort of fix?
Yes I updated my profile and prl. Not sure why or how it got to that point though
Sent from my 831C using xda app-developers app
Same thing
I'm having the same problem. It seems like it started when I updated to the newest software. When I'm right next to a tower, it seems to work normal, but when I get anywhere else...not so much. It will show signal, but disconnect right after I dial. After multiple attempts at provisioning, and manual reprogramming, they determined that it was an antenna problem and that I should take it into a store to get it replaced.
I'm having the same issue before and after updating. Sounds like a tower upgrade issue Imo
Sent from my awesome HTC M8
I thought that I had fixed it through a profile and prl update, but yesterday afternoon I lost everything. Took it back to the sprint store and was told that the connection issues are because of people buying or switching to the new S5 causing provisioning issues. The only time my phone works is over wifi. It's going back today
Sent from my 831C using xda app-developers app
Fux the s5. Fux Sprint for not running the numbers on making sure it's network doesn't crash. The network is a nightmare in Chicago.
Sent from my 831C using Tapatalk
Pretty sure the network crap is just an excuse .... Just hope they realize and update their crap . I'll be hanging on awhile longer it not I'm just gonna call up htc and get it replaced after the 14 days
I was having the same problem and it turned out to be my Air rave. Called Air Rave direct 866-556-7310 and they reset my system. Everything fine now. Seems my air rave was stuck trying to connect my old phone. Maybe it'll help someone.

Nexus 6 outgoing sms problem on regional cdma carrier

I have a problem using the Nexus 6 on my carrier, "Bluegrass Cellular" which is a regional cdma/lte carrier partnered with Verizon Wireless under their "LRA" (LTE in rural America) program. This issue happens with other carriers under the same agreement, and a few other carriers per Google search but I couldn't find any solutions. Issue doesn't seem to be ROM dependant either. If more carrier specific info is needed I can provide it.
Before a wonky work around mentioned next, this is the issue. Problem is if connected to LTE, everything works, calls in and out, mms in and out, and receiving sms. But you cannot send sms. If you are connected to LTE, when you send a sms it will fail with the message message, "cant send message (insert carrier name) error -1. But you could downgrade network to 3g and you can send fine. But back to LTE no sms.
Only fix/work around my friend found is to flash the android m preview radio. With that, sms sends, but it takes 30-45 seconds to send per text.
Does anyone have any ideas? Android m radio with delay is better than nothing, but it's still rather frustrating. Thanks in advance for any inputs.
Sent from my Nexus 6 using XDA Premium 4 mobile app
I'm in the same boat here, tried multiple different things and no luck. Only fix is m radio that's takes up to 40 seconds to send which I feel is wasting precious battery life. Anybody have any idea?
fantasy2c said:
I'm in the same boat here, tried multiple different things and no luck. Only fix is m radio that's takes up to 40 seconds to send which I feel is wasting precious battery life. Anybody have any idea?
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Yeah it is. Hopefully someone has suggestions on how to fix it or have any info on what's making it hold up when it sends. No idea why it sends instantly on 3g, 40 seconds on LTE on m radio, but no sending at all on lte any lp radio. Would it be a radio problem maybe I'm not sure... With all the proper apns set (not that it should matter for sms) I don't know what else it could be.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Anyone got any ideas?
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump. Still looking for advice regarding this issue. Any insight is appreciated.
Sent from my Shamu
Go to the info dialer menu (*#*#INFO#*#*). Go to the phone info. Scroll to the bottom and turn off SMS over IMS.
Done already doesn't change anything. Same delay on LTE
Sent from my Shamu

Sms sending problem when using on Verizon LRA partner carrier

My carrier refuses to help me with this issue since it's not a phone that they carry.
First some background info. I have a problem using the Nexus 6 on my carrier, "Bluegrass Cellular" which is a regional cdma/lte carrier partnered with Verizon Wireless under their "LRA" (LTE in rural America) program. This issue I can guarantee happens with every user using the device on other carriers under the same agreement. Friend who uses a n6 on another partnered carrier has the same problem. The Issue doesn't seem to be ROM dependant either. If more carrier specific info is needed I can provide it.
Before a wonky work around mentioned next, this is the issue. Problem is if connected to LTE, everything works properly, calls in and out, mms in and out, and receiving sms as normal. But you cannot send sms (pre 14r radio, after 14r radio sends but delays). If you are connected to LTE, when you send a sms it will fail with the message message, "cant send message (insert carrier name) error -1. But you could downgrade network to 3g and you can send fine. But back to LTE sms lags.
Only fix/work around is to flash any m preview radio. Which leads me to think it could possibly be radio related. With those, sms sends, but it takes 40 seconds to send per text. Does anyone have any ideas? 14r+ radio with delay is better than nothing, but it's still rather frustrating.
Outgoing sms on LTE/cdma: average 40 second delay to send message, with higher than normal send failure rate.
Outgoing sms with LTE disabled: sms sends within 5 seconds.
Still when on LTE there is no delay on receiving texts. Only sending.
I Tried sms over ims on/off and a few other pokes and prods, no different. Can provide logcat or anything else if desired. Just trying to get an idea what's going on.
Tl;Dr
APNS are set properly, mms in/out works fine, calls in/out work fine, receiving sms is fine, sending sms on cdma 1x/3g is fine.. Just sending sms on LTE has a roughly 40 second send time with a abnormal send failure rate.
Sorry for the long post I am just trying to cover all the bases for which could be applicable to finding a solution. Thanks in advance for any inputs!
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump still looking for any suggestions at all
Sent from my Nexus 6 using XDA Premium 4 mobile app
Bump, still looking for any input to the situation
Sent from my Nexus 6 using XDA Premium 4 mobile app
Same issue
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
M preview radio will sorta fix it and make it so it will send on LTE after a delay of like 40 seconds. If you are on 1x/3g sms will work fine.
Sent from my Nexus 6 using XDA Premium 4 mobile app
stlpengineer said:
I just switched to Bluegrass Cellular today and brought my Nexus 6 aboard and am experiencing the exact same issue. I am running Android 5.1.1 with baseband: MDM9625_10446.01.02.101R and cannot send SMS outbound at all. I can receive SMS, calls, and data all fine, but no outbound texts will go through at all. I will follow the advice already in this thread and update to Android M preview to see if the updated baseband will "sorta" fix the issue so I can at least send outbound, even if it is delayed. I am willing to provide logs if anyone can look into this issue and see a possible resolution.
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No need to flash the entire M. Just flash the radio unless you want more that don't work.
I just wish we could figure out why it delays and how to resolve it. Any radio but m preview sms will just fail after so long. M preview radio will delay but eventually send after average 45 seconds. It's just so odd to me.
Calls in out fine
Mms in out fine
Sms in fine
Sms out 1x/3g fine
Sms out LTE no m radio no send
Sms out LTE m radio 40 seconds to send but will send.
Interestingly enough if you go into network settings and set to LTE only rather than LTE cdma sms will not send. So I can't tell if it's radio or it not wanting to use the ims features I'm really lost at this point
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
No need to flash the entire M. Just flash the radio unless you want more that don't work.
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Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
stlpengineer said:
Can you please provide me a link to a tutorial or explain how I can flash the baseband on my current version of Android? I've never done that before, but would love to learn how to.
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Click to collapse
http://forum.xda-developers.com/nexus-6/general/how-to-nexus-6-one-beginners-guide-t2948481 all you need to know is here
Sent from my Nexus 6 using XDA Premium 4 mobile app
Anybody at all????? I also suffer from this annoyance and along with evilryry have tried multiple things to no avail...
Sent from my Nexus 6 using XDA Premium 4 mobile app
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
Progress
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
stlpengineer said:
Ok, I flashed the 24R Android M Preview 3 baseband to my phone last night and texts were still failing altogether this morning when on LTE. I had alot of text messages on my phone (over 21,000 total according to the SMS Backup and Restore app). I deleted alot of old text messages on my phone and my texts are now going through without delay. However...MMS is still not working, but I suspect that has something to do with me not having a Bluegrass APN setup on my phone (if anyone has BG's APN settings, I would be happy if you could provide me a link to them, because I do not see them on their website).
Click to expand...
Click to collapse
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
prdog1 said:
If it is delayed it is carrier. Nothing you do to device outside APN and PRL will fix in my opinion. Carrier/tower problem.
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Why would it work fine in other phones across multiple carriers in this instance? I've tested several different phones also and I've noticed this happens only in Motorola phones not made specifically for Verizon lra carriers. I've used a Verizon galaxy s4 and everything worked great. It feels like somewhere in the radio software or wherever is not letting the ims feature work.
Sent from my Nexus 6 using XDA Premium 4 mobile app
Still Occuring on Android 6.0
So here's an update. I had been running Android 5.1.1 on my Nexus 6 for months with the 24R baseband and had zero problems with SMS being delayed. Everything worked like normal. I updated to Android 6.0 which installed the 27R baseband and the delayed SMS issue is back. I tried reverting the baseband to 24R and the delayed SMS issue was still present. Any ideas on how to fix this? I will be happy to provide logs or any other diagnostic information.
Odd....
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
I've been toying with different remedies and strategies for months. I've started thinking it's software related and needs to be addressed to Google, but unfortunately I highly doubt they'd care.
stlpengineer said:
Quite frankly, I'm still baffled by this issue. I bought the Nexus 6p and am still with Bluegrass Cellular. Once I popped in my SIM and had them change my IMEI number, I thought that the delayed SMS issue would be a thing of the past. The issue is STILL PRESENT on the Nexus 6p which is manufacturered by an entirely different company than the 6 was (Huawei). I don't suspect it is the radio any longer, as this has happened to me on multiple phones.
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Check your pm
evilryry said:
If you want to use mms on a non bluegrass phone you are limited to one specific texting app "8sms" with mms settings as shown in picture. Make sure you don't forget the last setting X-MDN:##LINE1#. Mainly you need the mmsc mms on wifi (yes bluegrass supports it) and the extra http header above.
Sent from my Nexus 6 using XDA Premium 4 mobile app
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Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
daheazle said:
Didn't know you had a thread going for this. Do you still need 8sms with those headers added? I could probably change your http header elsewhere and get it working with all message apps.
For the SMS delayed issue, I have found a fix with the help of @evilryry and have made a flashable for it. Just waiting for a little more confirmation so I can be sure to give accurate instructions.
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Click to collapse
I can comment that I've been using Google messenger for somebtime now and it's been fully functional. Just have to restore apns with apn backup and restore that I got from a rooted thumb cellular phone and then add mms line to apn type under vzwinternet and so far so good.

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