Moto X 2014 Dead after 5.0 lollipop OTA Update - X 2014 Q&A, Help & Troubleshooting

Hi guys, i hope someone can help. I have the XT1092 variant of the Moto X with Kitkat out of the box, i upgraded to lollipop 5.0 then to 5.1 all via OTA. I then ulocked the bootloader , rooted the device and installed unofficial version of Euphoria 5.1.1 unfortunately i never backed up the stock rom. I then ran into some issues with call quality, no matter who i spoke to they all complained that my voice was fading in and out. I also noticed that whilst on a call whenever i spoke over the top of someone they were also fading in and out like the volume increased via the earpiece every time i spoke. I believed this to be a hardware issue but wanted to confirm this by going back to stock. So i managed to find the EU version of kitkat 4.4.4 which matched my device, using mfastboot i proceeded to flash each file individually which it happened to be that the downgrade went well, but this still did not fix my issue with the fading in and out during calls. I then had the OTA update come through on the device so i decided to go back to stock lollipop 5.0 in hope that this would fix the issue, the download went well the phone then rebooted and started the installation. About half way through i noticed that the screen was black so i naturally pressed the power button but no response, i have tried everything from here that i can think off. I have tried hard reseting using the ppower button and volume button to access bootloader i have also attempted adb & fastboot commands but my device is not registering on the pc the only prompt that came up after plugging it in to my pc was an installation of some foreign driver known as 'Forge HS-USB QDLoader 9008 (COM4)'??? The only response i now get from my MotoX is a green led that comes on for a few seconds and disappears shortly after, and that's only when i hold the power button down for 10 secs to perform a hard reset and only when it is connected to a power outlet or my pc otherwise doing the hard reset unplugged i dont even get the green led at all. The device had almost 100% battery when i performed the upgrade. Have i bricked my device, is there any hope in getting it back up again? Is there a toolkit or something i can use to revive it. Your help would be really appreciated it, ive only had the device for approx 2 weeks and it was purchased on ebay from a private seller brand new sealed in the box, so no warranty

this is the version of kitkat i downgraded with, i took a screenshot before i upgraded again via OTA to lollipop.

occtec said:
Hi guys, i hope someone can help. I have the XT1092 variant of the Moto X with Kitkat out of the box, i upgraded to lollipop 5.0 then to 5.1 all via OTA. I then ulocked the bootloader , rooted the device and installed unofficial...(
Click to expand...
Click to collapse
Unfortunately, you have a brick. That USB QDloader registering on your PC is a dead giveaway. We have no way of helping you recover from this.
Sent from my XT1095 using Tapatalk

dustin_b said:
Unfortunately, you have a brick. That USB QDloader registering on your PC is a dead giveaway. We have no way of helping you recover from this.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
bummer, cheers

Why did you downgrade to KitKat when you have lollipop images ???
Sent from my XT1092 using XDA Free mobile app

Unfortunately, its hard brick and up until now there is no solution yet for this problem, untill someone leak the blank flash file for moto x 2014.
Sent from my XT1095 using Tapatalk

I'm surprised that the phone didn't brick the first flash back to kit kat. Ya the mistake was not downgrading the bootloader first, which can be risky
---------- Post added at 10:20 AM ---------- Previous post was at 10:16 AM ----------
If I were you I would sell for parts on eBay, or even buy a cracked moto x and take your screen. I did that when my WiFi and Bluetooth went, just bought a cracked screen moto x for 50 bucks. Moto x screens are over 200$ and there is a lot of broken phones

Or sell my your screen for my xt1092 phone make my happy !

Related

Moto X won't turn on

I was rooting my phone I got to the point where I accepted the 4.4 update it downloaded installed shut off and that was it. I have tried every button combination, It had plenty of charge, and just to make sure I plugged it into a wall charger for 20 minutes. Any suggestions? The screen doesn't come on at all. Thanks, Garrett.
Follow the instructions on how to enter stock recovery. This should help.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/94946/p/30,6720,8696
Sent from my XT1060 using Tapatalk
Still no luck...
garrettpen said:
Still no luck...
Click to expand...
Click to collapse
Sorry bud. Sounds like you might have bigger issues than I can help you with. However, you should try to connect it to your computer and see if you get anything. Also keep trying to power it on while on a USB or charger.
Hopefully someone with a similar experience can chime in.
Sent from my XT1060 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2477132
You can try to flash your phones stock ROM using this tool kit if you can get into the Boot loader. I just used it to flash back to stock on my sprint moto x. I know you are in a different situation but I can't hurt to try
Sent from my XT1056 using Tapatalk
garrettpen said:
I was rooting my phone I got to the point where I accepted the 4.4 update it downloaded installed shut off and that was it. I have tried every button combination, It had plenty of charge, and just to make sure I plugged it into a wall charger for 20 minutes. Any suggestions? The screen doesn't come on at all. Thanks, Garrett.
Click to expand...
Click to collapse
hold power button for 1 min if you feel the phone vibrate that is good.
now try holding Volume Up + Power will it boot into the bootloader.
If yes great time to restore to stock
If No then your phone is hard bricked and you will have to get it replaced.
one easy way to find out if your phone is hard bricked is to plug it into the computer and see what drivers it tries to install
if it say qhsusb_dload then i know for a fact that your phone is Hard bricked.
If that is the case call your carrier or go to a local store and tell them that your phone was on 4.2.2 and you downloaded the 4.4 OTA and it rebooted to install it and now it won't turn on at all they should give you a brand new phone because it was the phones problem.
When you get your new phone please post here first with What Carrier Moto X you have and what android version it is on 4.2.2 / 4.2.2 Camera Update / 4.4. and i will help you get your phone rooted and up and running correctly
Good Luck My Friend and please don't be afraid to ask for help
Mist likely hard bricked, you're not the only person this has happen too and won't be the last, if you're getting the driver mussing as previously posted ,I agree and its hard bricked. Which 4.2 stick firmware where you on? Pre camera update? At least you can call you're carrier and say you attempted to install an ota which in fact did brick your phone don't tell them you tried to root it of course, good.luck
Sent on my Moto X

[Q&A] Unbrick Hard Bricked Moto G (2nd.Gen) [5.0/4.4.4]

Q&A for Unbrick Hard Bricked Moto G (2nd.Gen) [5.0/4.4.4]
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.
Before posting, please use the forum search and read through the discussion thread for Unbrick Hard Bricked Moto G (2nd.Gen) [5.0/4.4.4]. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.
Thanks for understanding and for helping to keep XDA neat and tidy!
A little different brick of my Moto G 2nd gen(XT-1068).plz help
Hi ,
Please dont ignore my mail just bcoz its too long. I have been following this thread from four to five days. Will you please help me ? Just have a look at my problem. I have been rooting my android phones and have good experience of testing , rooting the handsets. Recently I flashed my Moto G ( xt-1068 ) with lolipop because i was not able to wait till motorolla release it.
I tested it for few days , and successfully downgraded back to 4.4.4 kitkat. It was all fine. I love MIUI so I started my work to port MIUI over our favourite Moto G . I even ported it and was not booting. So I edited updter-script and was trying to flash it back on my xt-1068.
Now the mistake that happened was , due to some error in the script , It aborted the installation. When i checked the log from CWM , It has crossed partitioning and it aborted while extracting the directorties. By mistake I restarted the phone and since the partitions were flashed and there was nothing to execute , my phone is stuck. Its not even starting . Its getting recognised as "qhsusb_bulk". Thts why i came over this thread and tried to follow the procedure you have mensioned.
I am also getting the same error like while flaashing with blank-flash : FAILED (blank-flash:sdl-transfer-image:sdl-hello:invalid HDLC frame) and FAILED (blank-flash:sdl-transfer-image:sdl-hello:error sending packet) .
So do i have the same problem that happened with theses guys who tried to downgrade their handsets from Lolipop to kitkat ? If its so , should I also wait for Lolipop release by moto ? or will i have some other problem ? Do you have any solution ? I was really wanted to make MIUI available for our Moto G . I don't feel sad for bricking of m phone but what ifeel sad is I want it back. I can't pass my day without it. i am missing it. Please can you suggest me wht should I do ?
Thanks in advance.
DONT WORK FOR ME :s
I have a moto g 2014 XT1063 and after unlocking the bootloader the phone work well for a minutes. Then i power off the phone and when i try to turn on again the phone is die :S no custom no bootloader dont charge dont vibrate not nothing uu. i try this tutorial but when i run the blankflash he trhrow me a error :/ please help me
Moto G hard brick
Someone please help all of us who have wrongly hard bricked our lovely Moto G 2014 . The blankflash is giving "Error sending packet" error. We all will be really thankful of you. Please help. Although some Devs say that we will have to wait for lolipop, but Moto G 2014 has already 5.0 available. Someone please check this thread and solve the problem.....plz..
link : http://forum.xda-developers.com/moto-g-2014/development/unbrick-hard-bricked-moto-g-2nd-gen-5-0-t2966010
same problem
Hi, i have an moto g xt1068 too and din't power on since yesterday hope to find a solution is hard bricked too.
i bricked mine.problem is the code 43 wich it won t recognize at all the device whatever driver i use.
altho it wont boot black screen i dont know if it charge or not, PC will recognize as device once i press volumedown+power button.
wich on my opinion he works somehow but it isn t recognized bt the windows 7.
i will install a fresh copy of win7 and check again maybe is just a failure from windows.
any other advices feel free to share.
firmwares
do someone has the moto g 2gen firmwares on extention .tar.gz i need them to fix my phone
Help!!
Hi people.
Well, only 2 weeks ago I got my Moto G XT1063 and I unlocked bootloader to install Soak Test of Android 5.0.2 with RetailUSA firmware. (My device's original firmware, was for Claro Colombia).
It worked well, I got it running perfect. Yesterday I saw that official/final version of 5.0.2 was available for my device with RetailUSA firmware, but I needed to do a downgrade to KitKat first, because it wouldn't work if I was in Soak Test yet.
So I made the downgrade, and it was running well, I checked for updates, and there was no updates availables, so I decided to reboot, to see if it may make the update appear. But after turning off my device, and trying to turn it on again, just nothing happened.
Now, my device doesn't want to turn on, neither in fastboot mode. And now, I don't know what to do here. So I would be really thankful for any help provided.
Thanks in advance. Have a nice day.
So here is what happened,
My phone was maybe 14% plugged it in left it charging and went to sleep.
Woke up with the phone alarm and started reading whatsapp messages, at this point the phone was already at 100%.
Maybe 30-40 seconds later, with the cable still plugged in the phone turned off, with no message, it just "died".
Now it wont boot, fastboot, nothing.
Tried some solutions i found on the internet like holding vol down + power button for more than 2 minutes, and nothing.
I really need some help here guys, PLEASE.
The phone was running latest TITAN PRIME ROM 1.1 dev3
Everything will be appreciated, thanks in advance.
partitions whacked out?
It seems I am unable to flash anything probably due to partitions broken. When I try to do a fastboot flash, It results in OKAY, but it has no effect on the device. I tried to flash the gpt.bin to partition, but the problem remains. Is there any way to repair the partitions? I tried to format in fastboot, I get the error "formatting is not supported for filesystem with type 'raw'". I am also unable to change format from recovery. All ideas welcome!
This issue came up after my phone went battery empty.
arvinoids said:
It seems I am unable to flash anything probably due to partitions broken. When I try to do a fastboot flash, It results in OKAY, but it has no effect on the device. I tried to flash the gpt.bin to partition, but the problem remains. Is there any way to repair the partitions? I tried to format in fastboot, I get the error "formatting is not supported for filesystem with type 'raw'". I am also unable to change format from recovery. All ideas welcome!
This issue came up after my phone went battery empty.
Click to expand...
Click to collapse
Same here, also due to 0% battery.
Seems these phones do not shutdown early enough before the battery voltage drops below spec. ****ty engineering.
Please, someone help us for the sake of god.
There are several people with this problem and we don't know how to fix it.
Is there any possibility, any help, anything we could test would be welcome.
Phone Moto G 2014 not turning on after flashing BlissPOP ROM
i flashed "BlissPop-v3.6-titan-OFFICIAL-20150629-1948" ROM to my Moto G 2014 Model and Rebooted after.Unfortunately phone doesnt turn on.Even unable to open Recovery Mode also. Can some one tell me a solution. My phone was unlocked,rooted and TWRP flashed too...
Im too facing the same issue.. the device is not turning on.... i jus unplugged from the charger but before putting the device for charging it was 67% battery... after unplugged the device screen jus turned into black i tot,the screen went to sleep but later the device dint turn on..... plzzzzzz guys any1 has any solutions??????????
I followed according to this thread http://forum.xda-developers.com/moto-g-2014/general/unbrick-hard-bricked-moto-g-2nd-gen-5-0-t2966010 but nothing worked....
Gave my Bricked Moto G 2nd Gen to Moto Service Center
Hey folks... I tried giving my Bricked phone to nearby local mobile repair shop and even they were of no help.They were of assumption that its a motherboard issue. Seriously i still cant digest that . How come flashing a ROM in your mobile screw up the Motherboard. I appreciate if someone can throw some light on this.
Anyways i gave my bricked phone to Motorolla Service Center yesterday as Warranty is still there.I acted dump infront of them and told Godamm it!!My phone doesnt turn on all of a sudden. They took my phone and asked me to wait for 3 days till they can figure out What in the name of God has happend to my Phone. I will let you folks know if i get a replacement ....
lijuram said:
Hey folks... I tried giving my Bricked phone to nearby local mobile repair shop and even they were of no help.They were of assumption that its a motherboard issue. Seriously i still cant digest that . How come flashing a ROM in your mobile screw up the Motherboard. I appreciate if someone can throw some light on this.
Anyways i gave my bricked phone to Motorolla Service Center yesterday as Warranty is still there.I acted dump infront of them and told Godamm it!!My phone doesnt turn on all of a sudden. They took my phone and asked me to wait for 3 days till they can figure out What in the name of God has happend to my Phone. I will let you folks know if i get a replacement ....
Click to expand...
Click to collapse
Please let me know because also I've bricked my device & want to send it to nearest authorized service center.
lijuram said:
Hey folks... I tried giving my Bricked phone to nearby local mobile repair shop and even they were of no help.They were of assumption that its a motherboard issue. Seriously i still cant digest that . How come flashing a ROM in your mobile screw up the Motherboard. I appreciate if someone can throw some light on this.
Anyways i gave my bricked phone to Motorolla Service Center yesterday as Warranty is still there.I acted dump infront of them and told Godamm it!!My phone doesnt turn on all of a sudden. They took my phone and asked me to wait for 3 days till they can figure out What in the name of God has happend to my Phone. I will let you folks know if i get a replacement ....
Click to expand...
Click to collapse
I got my device from service centre n got motherboard replaced with warranty... But got updated to new firmware ss below....
Sent from my XT1068 using XDA Free mobile app
moto g2 shows qhsusb bulk plz somebody help
hello friends.. i don't have Rif JTAG box....to unbrick my moto g2
If anybody have box plz help me...& repaire my mobile bootloader
I will pay for this....plz help help help.......call me on this no.
9465351811
state punjab distt patiala teh nabha
vpo :CHHINTANWALA
exactly same problem.
lijuram said:
i flashed "BlissPop-v3.6-titan-OFFICIAL-20150629-1948" ROM to my Moto G 2014 Model and Rebooted after.Unfortunately phone doesnt turn on.Even unable to open Recovery Mode also. Can some one tell me a solution. My phone was unlocked,rooted and TWRP flashed too...
Click to expand...
Click to collapse
i have through exactly same thing. my phone was working exellently on blisspop rom and got bricked once i installed an addon.
now i want to know what u did after tht.
not to mention i dnt have warranty now.
wanna listern to a person going through same ****.
Hello frnds ....my bro have moto g 2nd gen running on lollipop with unlock bootloader rooted and twrp recovery. yesterday i flashed resurrection rom. every thing ok today i reflashed stock lollipop rom by restoring nandroid backup... Today my bro in my absence trying to flash again resurrection rom. my bro is totally noob ...he flash kernel instand of rom which is not compatible with this rom and phone get hard brick .....i has been tried this method but nothing heppened ....plzzz give me solution plzzzzzzzzz

Black screen after 5.1 update

Yesterday I received 5.1 update on my Moto X. Everything went fine after the update got installed but I felt that the phone was laggy so I decided to reboot it.
Next the phone rebooted but I found that after rebooting the phone totally didn't work at all except for the Active Display & Camera. Later I found out that Touchless Control did work too but the problem is that even if I click the power key the phone won't show up and also while trying to unlock from the Active Display the phone wouldn't unlock at all and would stay up on the black screen.
I tried wiping cache from the recovery but it didn't work. I tried contacting Motorola but they don't give a response.
How do I get my phone back to life or how do I get the user data ?
Xt 1058, and 1052 full sbf's are out. I can't tell your xt version.
If one of those, you could Flash with RSD.
hbenz2008 said:
Xt 1058, and 1052 full sbf's are out. I can't tell your xt version.
If one of those, you could Flash with RSD.
Click to expand...
Click to collapse
It's an XT1052
hashim21 said:
It's an XT1052
Click to expand...
Click to collapse
Look here
http://forum.xda-developers.com/showthread.php?t=3146628
Wireless..
I had the exact same thing happen with 5.1 and after considerable effort to find a solution I had to resort to a factory reset. Phone has worked perfectly since. Also, don't turn on the phone while charging, it will reinitialize all your apps.
Sent from my XT1053 using XDA Free mobile app

Moto x 2nd generation hard bricked(xt1092)

Hi there,
I bought a moto x 2nd gen from India. i just rooted it and update it to cm13. when my phone got official update of marshmallow i just used moto x multi tool to downgrade it..first i downgraded it to kitkat. it done versy smoothly and i got my phone with kitkat. Next again i used same tool to upgrade it to lolipop. i checked whether my usb debug is on or not..it was on..then when i upgraded it it just done successfully and when i reboot my phone from fastboot mode it doesn't boot up...no it is hard bricked...only green light is blinking when hold the power button and when plug it to pc..when i google it i saw that many people have got this problem..all are nee blank flash file..so is there any solution for this??? i have got a stock lolipop zip file....can anyone help me????
Hi!
This is the wrong section for help. Your device has a section here, http://forum.xda-developers.com/moto-x-2014
And you can post questions here, http://forum.xda-developers.com/moto-x-2014/help
And specific to your issue, you can review this thread here, http://forum.xda-developers.com/moto-x-2014/general/warning-downgrade-bootloader-partition-t3105147
Good luck!
Hi guys,
I bought a moto Xt1092 from India. i just rooted it and install cm14.1. but,jio4gvoice not working cm14.1. then I install stock rom kitkat my phone and got official update of marshmallow. i just update system software and install it. then software full installation complete and my phone shut sown and can't on my phone.when phone is charging then green light blinking. and not show bootloader menu either recovery menu.can anyone help me want to bootloader menu return????plzzzz anybody help me.

Moto XT1092 2014 hard bricked can't turn on bootloader

Hi guys,
I bought a moto Xt1092 from India. i just rooted it and install cm14.1. but,jio4gvoice not working cm14.1. then I install stock rom kitkat my phone and got official update of marshmallow. i just update system software and install it. then software full installation complete and my phone shut sown and can't on my phone.when phone is charging then green light blinking. and not show bootloader menu either recovery menu.can anyone help me want to bootloader menu return????plzzzz anybody help me.:crying::crying::crying::crying:
You hard bricked. Probably due to this: https://forum.xda-developers.com/moto-x-2014/general/warning-downgrade-bootloader-partition-t3105147 - time for a new phone.
pro.sen said:
Hi guys,
I bought a moto Xt1092 from India. i just rooted it and install cm14.1. but,jio4gvoice not working cm14.1. then I install stock rom kitkat my phone and got official update of marshmallow. i just update system software and install it. then software full installation complete and my phone shut sown and can't on my phone.when phone is charging then green light blinking. and not show bootloader menu either recovery menu.can anyone help me want to bootloader menu return????plzzzz anybody help me.:crying::crying::crying::crying:
Click to expand...
Click to collapse
I think there must be a way out...
Sent from my XT1092 using xda premium
Even to me it happened a similar thing, charging press the power button for 2 minutes (maybe it's a battery problem)
linckandrea said:
Even to me it happened a similar thing, charging press the power button for 2 minutes (maybe it's a battery problem)
Click to expand...
Click to collapse
Yeah, something similar happened to me. If you try and search hard enough with the 2 minute thing it should work. Good luck
---------- Post added at 04:03 PM ---------- Previous post was at 03:59 PM ----------
He is right the 2 minute trick could work, just keep trying

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