Today i called hTC about fixing the keypad problem, having the top left cornor uplifted from a bad installment, and found out that hTC warranty doesn't cover hardware failure's or malfunction which i found ****ing rediculous... Also called them about the yellow tint on my 2nd diamond and they said they can't do anything about it, but they could swap the screen out for 163 dollar, and swap the keypad out for 132 dollar.... anyone having problems with this ****?
My first touch diamond had the yellow tint and my operator sent me a new diamond with the button problem as they sooner repaired.
Count me in...I called HTC to fix my oil-like film in the middle of the screen while my phone is still under warranty. They refused to do anything about it or even acknowledge that the phone is defected. Can someone provide a phone or email to higher up chain of command to get it fix?
Dropped my phone today getting out of my car...it probably fell about 3' and landed on the back. I have a Spec hard rubber case on it and there's no visible damage. The screen and capacitive buttons still light up, but I have no picture whatsoever on the screen. Power button works, volume works, camera seems to work and it is ringing if I call it. It also wont sync with Zune, although it is charging thru the PC.
Not sure what my options are or how serious this is, but the only thing that seems to be affected is my screen not displaying a picture, which is just terrible
Do I try and take it into Tmobile to see if they can fix, or just to fix it myself, or send to HTC? I do not have insurance on it.
thanks in advance..
Nevermind, took it to Tmobile, it was still covered under warranty. $20 shipping/processing fee and a new phone should be here in 3-5 days.
https://goo.gl/photos/R1ns1GnFzMq26kSXA
I broke my touch screen and replaced touch screen at the authorized service center "TVS Electronics at Ashok Nagar Chennai" India on 22-Sep-015.
When I went home the phone did not turn ON but was heating at the back side top portion.
I went back to the service center and they reset the phone stating there was dust in the charging port. (What it has to with the switching off. I don't know) The issue came up again after a week. This time the service center kept the phone for observation and retuned it. They said they did not find any issue.
But I observed there are 6 led lights visible at the bottom of the phone. This is visible more in the white background. (I have enclosed a photo of this taken from another mobile)
I was told by the service center all MI3 phone comes with this type of bleeding because it is a low end phone. I am one did not notice this in the old screen. In the service center I checked one Redmi phone and it did not have this bleeding. Redmi is cheaper than MI3.
I would like to know
whether this bleeding
1] is a normal phenomena of the phone?
2] an occurrence happens with some of the touch screen? [If so can I demand them to replace?]
3] the service center employee replaced the screen with local make instead of original MI3 screen to make money?
Kindly help me.
Hey,
No its not that.
I think they just didn't their job right.
Although I read it in the reviews of the device that
Unfortunately, the brightness of the screen is uneven with the backlight source being pretty visible at the top of the screen. When you have a white page opened on the screen you can easily notice the gradual brightness falloff from top to bottom
Click to expand...
Click to collapse
That is on gsmarena.
I think the display is original but they did a lousy job.
Contact Xiaomi somehow and escalate the problem, ask the SC personnel to replace it properly and that you won't accept it like that. Its most probably a job screwed up.
Try replacing the screen urself. Order parts from online shopping websites.
They definitely did not fix it right and every mi3 dont come with this problem.
I will explain what happened as elaborate as possible so that some of you can help me with the problem I've been facing.
I have put my phone in water about 5 - 10 cms in my aquarium for a video. 1 was 20 seconds and as it came well. I've took another video for 47 seconds. After that I've tried checking for problem in any component of phone and everything went well. I've shared videos and then used my phone as usual for a long time and phone was completely normal.
I've placed my phone on dock for charging and the magnet didn't work in the first instant. They just didn't stick. I thought it was some issue and I just rubbed my phone to the dock twice or thrice and the magnetic action came back along with a wide array of problems.
I removed from dock while charging and the screen started to randomly blink and the touch never worked. I placed it back in the dock and it charged normally. After a while I've removed it from the dock and the screen got blank all of a sudden scaring me to death. I placed it back and again took it. This time it worked completely normal as if nothing happened and I was able to send a text message. I thought that was just for one time and placed it back for charging and that was the last time my phone touch screen worked.
I removed from the dock after a while trying to unlock the screen and nothing happens. I could use all the hard buttons on the screen. I was able to capture photos using the camera button. Change volume, lock and unlock screen. I tried switching off using the method of volume up + power button. It turned off and on turning on it got even bad. The sony logo blinks a lot it goes dim it comes bright and all sorts of weird things happened. I've removed the sim card and turned on the phone to charge and now the phone restarts after every few minutes.
Even now except the touch screen everything else works fine like the camera. I tried removing the screen protector but that didn't help.
Hoping to have an answer other than taking it to a service center.
Thanks
It seems that not all of z1s are waterproof. I had mine in the sea in about 1 meter deep for 30mins and its still completely functional ( I wash it every day too). Anyway, sorry to tell you but simply there isn't any way to fix it yourself. The only thing you can do is take it to service. And more bad news to come: your warranty doesn't cover damage from water, so you will have to pay. The only thing you can try is blowing your phone with a hairdryer for a few secs, but thats risky.
Took it to the service center. Asked them to check the flaps before they accepted the mobile and there was no water through flaps as the flap litmus is completely unaffected. They took it under warranty and the next day called me to say that it had water in the display connector and the same warranty void answer but I've requested to let me know how the water went inside and they said it was through the bottom speaker grill which clearly means manufacturing defect. Along with escalating the issue I've also asked for a quote for the repair if the warranty gets void and today they came up with this wonderful quote of ₹20,179 its wonderful because I purchased the phone for ₹17,600 just a month ago. The request for manufacturing defect inspection is under progress so I wish to get some good news.
More strange things here. I have completely lost all of my speaker grill but my phone is still 100% waterproof. It's clearly a manufacturing defect, but I doubt they will accept it . Sony support and service is just terrible
Hi all,
I had my screen replaced after it cracked when pushing the on/off button. My guess there was something stuck between the button and the screen. Since the screen can't handle any pressure from the side it made a nice clean crack right across the screen.
I had it replaced at the local phone repairshop for €219,-. Luckily my home insurance covered it. The store owner insured my the screen was original as the 8 Sirocco is so rare that there aren't any non-original screens around. I kinda want to believe him, but i'm not sure...
Anyways, my double tap to wake function isn't working any more after the repair. I used several sensor apps to see if one wasn't working properly anymore, but as far as i can see they are all in working order. I hoped that a factory reset would fix it, maybe a re-calibration of some sort, but it didn't...
Does anybody know how double tap to wake works? Is it embedded in the screen, is it via software? Maybe they installed a non-original screen that doesn't support this function? If i know how this function works then maybe i can track down the problem...
Any help would be great!
marccoppers said:
Hi all,
I had my screen replaced after it cracked when pushing the on/off button. My guess there was something stuck between the button and the screen. Since the screen can't handle any pressure from the side it made a nice clean crack right across the screen.
I had it replaced at the local phone repairshop for €219,-. Luckily my home insurance covered it. The store owner insured my the screen was original as the 8 Sirocco is so rare that there aren't any non-original screens around. I kinda want to believe him, but i'm not sure...
Anyways, my double tap to wake function isn't working any more after the repair. I used several sensor apps to see if one wasn't working properly anymore, but as far as i can see they are all in working order. I hoped that a factory reset would fix it, maybe a re-calibration of some sort, but it didn't...
Does anybody know how double tap to wake works? Is it embedded in the screen, is it via software? Maybe they installed a non-original screen that doesn't support this function? If i know how this function works then maybe i can track down the problem...
Any help would be great!
Click to expand...
Click to collapse
Is the always on display working?
Double tap to wake can work differently between handsets. The digitizer is kept on in a low power mode on devices that properly support DT2W, whereas most phones can implement a software version of it where the digitizer pretty much stays fully powered on, at all times. That drains battery, hardware support pretty much doesn't.
The Sirocco has proper hardware support, so I think it has to be digitizer DT2W support. Unfortunately that means possibly a dodgy screen. Did it work with the broken screen?
You can buy Sirocco replacement screens from China/Asia on Ebay for around £130. There may well be unbranded goods circling. I have a feeling you might need to return to the store and point out DT2W isn't working and it's likely digitizer related.
You are on Pie, correct?
Audioboxer said:
Is the always on display working?
Double tap to wake can work differently between handsets. The digitizer is kept on in a low power mode on devices that properly support DT2W, whereas most phones can implement a software version of it where the digitizer pretty much stays fully powered on, at all times. That drains battery, hardware support pretty much doesn't.
The Sirocco has proper hardware support, so I think it has to be digitizer DT2W support. Unfortunately that means possibly a dodgy screen. Did it work with the broken screen?
You can buy Sirocco replacement screens from China/Asia on Ebay for around £130. There may well be unbranded goods circling. I have a feeling you might need to return to the store and point out DT2W isn't working and it's likely digitizer related.
You are on Pie, correct?
Click to expand...
Click to collapse
Yes, i'm on Pie. I think they screwed me over with a dodgy screen indeed. A little search on google revealed you can buy them for €20,-.
It did work with the broken screen, so it has to be a dodgy digitizer. Thinking about calling the shop and see what their response is.
So, i just called them and they basically told me to go [email protected]%# myself... Warranty was only for the screen itself, and with that they mean cracks in the screen. Great service! Kinda bummed out, but it's only tap 2 wake, right? Installed WaveUp, which basically does the same, you just have to wave in front of the proximity switch. Will test if it drains the battery if not, that's kinda good for me...
Unfortunately Android kills the service, even when persistent notification is on. Ah well, will search for someting else...
marccoppers said:
So, i just called them and they basically told me to go [email protected]%# myself... Warranty was only for the screen itself, and with that they mean cracks in the screen. Great service! Kinda bummed out, but it's only tap 2 wake, right? Installed WaveUp, which basically does the same, you just have to wave in front of the proximity switch. Will test if it drains the battery if not, that's kinda good for me...
Click to expand...
Click to collapse
The digitizer is part of the screen, it's not possible to replace the screen without replacing it.
They've put in a faulty screen. I'd contact your insurance provider and tell them the repair shop they've paid hasn't fixed the phone correctly.
edit: I might actually be wrong with the Sirocco. The LCD and Glass seem to be bonded, but the digitizer can be replaced separately. Either way, the phone hasn't actually been repaired fully, so I'd still contact your insurer.
Thnx for the info, i now know how the double tap to wake works. Unfortunately the insurance company don't care about that. They payed me the standard sum, didn't even want the bill. I have to proof the phone didn't fall and they pay me €250,- and that's it.
marccoppers said:
Thnx for the info, i now know how the double tap to wake works. Unfortunately the insurance company don't care about that. They payed me the standard sum, didn't even want the bill. I have to proof the phone didn't fall and they pay me €250,- and that's it.
Click to expand...
Click to collapse
Have you gone back to them to advise the repair shop didn't fix the phone properly and what advice they can give?
Not sure what legal suggestions I can make for your country, in the UK I guess you would next look to trading standards/small claims court.
250 euros is more than enough for the repair shop to fix the phone and digitizer.
It would probably be a long story if i would go to court or something. I actually don't mind. Got enough other troubles in my life! :silly:
I can confirm I have the same issue on a Nokia 8 (not Sirocco) after screen replacement. I had the issue with the left half of the screen staying static all the time. The whole repair was a nightmare as the people who I bought the phone turned out to be cheap af. Whatever... I like the brand and the products but next will buy my phone from a reputable (comparebly big) store. Have a nice day!