Lumia 920 not responding, keeps making disconnect sound on pc - Windows Phone 8 Q&A, Help & Troubleshooting

Hi all,
A while back i tried to update my Lumia 920 to the W10 preview, but it failed in the process. While trying to unbrick it with the tutorials here, something must've gone wrong, and the phone stopped responding at all. Now the only response I can get from it is when I plug it into any pc. I hear the usb connect sound, and after that every couple of seconds I get the usb disconnect sound.
Is anyone familiar with this situation and/or have a solution to get it to a responding state again?
Any help would be greatly appreciated.

Related

Connection problem

I need help with connection, pc not recognition ppc, I was try lot of advices, but noting happend. I use Windows XP SP2 and I have HTC HD Win 6.1. I wish change SPL from SD card, but I can not find solution. Thanks for any help.
Read this - http://forum.xda-developers.com/showthread.php?t=505377
You may also need to update your usb drivers - follow this thread - http://forum.xda-developers.com/showthread.php?t=524619
You can't update spl via sd card to my knowledge, this has to be done via usb.
Nothing
I was try, but nothing, I will try to explain, sometimes whan I connected HD everything is ok, about 10 or 15 seconds, after that disconnected. I try unpluged and pluged again, but nothing happened. If I wait some time, again 10 or 15 seconds is ok and again disconnect.
My English is not good, but I try to find help.
So to confirm, you have changed your usb drivers as explained in the thread I referred you to?
If so, you can try to reinstall ActiveSync.
...
I was reinstal windows xp and nothing happened. When I wait 10 minutes and try again I have cinnection only 10 seconds, if I unpluged cabl and pluged again nothing happened, but if I wait 10 minutes and try show me connection 10 seconds.
And again I ask, did you replace your usb drivers using the link I gave above.
I will send HTC in service, thank you for help.
You still haven't answered my question and now you want to send the device in. Why send it in for service if you haven't even tried to fix it or if you don't know what the problem is?
Did you try replacing the usb drivers on your pc according to the link I gave you? Do you perhaps not understand what I'm asking?
As ClydeB1 stated above your issue is probably easily solved and maybe no need to leave it back to HTC for service, but you need to try the suggestions made by people first.
There is a number of reasons why your pc wouldn't pick up your HD. One as provided by ClydeB1 is that your usb drivers aren't correct and would need updating by following this guide.
You could also make sure that 'allow usb connections' is turned on in activesync connection settings.
Let us know if you have tried these and then we can offer more suggestions
Ta
Rick
Yes I was replace drivers, And I have one more problem with HTC, last night when I try turn on HTC nothing show on display, only black screen, I try about 10 times and I successful turn on HTC, HTC working about 5 minutes and when I look display is black, I try 100 times turned on but nothing, I think the best way to send my HTC in service. I am very disappointed in HTC, my HTC was working only 5 months, I think 10 hours of conference. (When I press power button, display is black, but I hear sound when HTC power on), HTC working but display is black, like the HTC extinct.
I took out the battery and waited about 2 hours and tried again to start the HTC and successfully started, then I did the clear storage and again refused to start again, I took out the battery and waited 2 hours and then started again, HTC, now he works, but not know whether to USB connection,I will try later. I do not know what is happening with my HTC.
The camera also will not start.

[Q] PC Recognizes phone as DVR??? and other issues

Hello all and thanks for any help in advance. Ive been searching the site for several days trying to find a solution to my problem an so far nothing i do seems to work. so heres the issues:
the wife dropped her samsung galxy s, since then it has been stuck in a boot loop. I did the volume, power button thing and i think it put the phone in recovery mode? the android is there and an open box is displayed now, this continually flashes on the screen. the phone does nothing else. no other buttons seem to make any changes. i plug the phone into my pc, windows 7, with ODIN. the pc recognizes the phone as a "DVR"??? i know its crazy but thats what it shows. ODIN will not recognize the phone. i do have another galaxy s. i can plug it into the pc and everything works like it should. so i know its not odin, pc, cable, etc, issues. its definately a phone issue.
is there anything i can do to save this phone? i saw where you could buy a resistor and plug it into the phone and force it into a DL mode. will this help? im up to trying anything you guys come up with to fix this.
Thanks again for your help.

[Q] Help, screen smashed and pattern locked!!

Hello I recently smashed the screen on my Xperia z. Is there anyway to unlock the phone without using the screen at all? Please can someone help me ive been digging for hours. All i need is to unlock the phone so i can access the data on it via my PC.
The data does not show in windows or via any sony pc apps while the phone is locked.
I read a thread that was to do with the same problem but it was with a NEXUS 7, The post is very old.
Is it possible to do it with an xperia z? I will be so grateful if anyone can help
Ive downloaded SDK already in preparation.
Thank you.
You can't see anything at all?
jakesm20 said:
Hello I recently smashed the screen on my Xperia z. Is there anyway to unlock the phone without using the screen at all? Please can someone help me ive been digging for hours. All i need is to unlock the phone so i can access the data on it via my PC.
The data does not show in windows or via any sony pc apps while the phone is locked.
I read a thread that was to do with the same problem but it was with a NEXUS 7, The post is very old.
Is it possible to do it with an xperia z? I will be so grateful if anyone can help
Ive downloaded SDK already in preparation.
Thank you.
Click to expand...
Click to collapse
There's an app called magic unlock that you can unlock your phone by swiping the proximity sensor but the thing is I don't know how you gonna download and set it since you can't unlock the phone now lol.
Sent from my C6603
DrKrFfXx said:
You can't see anything at all?
Click to expand...
Click to collapse
Nope nothing of any real value just heavily distorted colours. cannot touch anything on screen
OK, so after a while trying to access user partition via adb shell, pull, adb file explorers, etc. With no luck, I found that if:
You turn of your phone, hard power it off in your case since you can't confirm the on screen dialog (volume up + volume up until it vibrates three times).
Now that the device is turned off, plug both ends of the usb cable to the pc and phone, it should beep whatever, and then the charging animation should come up.
Turn on the device and let it boot without unplugging the USB.
When the device gets to the sim unlock screen, the PC should recognize the internal memory and you can access to it, since it probably hasn't load the pattern unlock stuff.
Give it a try. I've just done it several times and can access my data partition entirely.
DrKrFfXx said:
OK, so after a while trying to access user partition via adb shell, pull, adb file explorers, etc. With no luck, I found that if:
You turn of your phone, hard power it off in your case since you can't confirm the on screen dialog (volume up + volume up until it vibrates three times).
Now that the device is turned off, plug both ends of the usb cable to the pc and phone, it should beep whatever, and then the charging animation should come up.
Turn on the device and let it boot without unplugging the USB.
When the device gets to the sim unlock screen, the PC should recognize the internal memory and you can access to it, since it probably hasn't load the pattern unlock stuff.
Give it a try. I've just done it several times and can access my data partition entirely.
Click to expand...
Click to collapse
Thankyou so much for your help, I wish I could say it worked but it hasn't. I did exactly what you said and my computer starts to recognise the phone but stalls on loading up data. it stops access to ''MY COMPUTER'' until the phone is removed at which point a dialog window pops up saying ''sony xperia z connected'' but of course now its been disconnected i cannot access anything regardless of the dialog window telling me my phone is connected
any other ideas? I really appreciate you putting in the time to help me
Just got it to work!!!! Thank you so much for your help. After I realised that the problem for loading extensions may be coming from my PC I ran AVG tuneup which fixes all hidden errors and it worked Instantly.
I recommend AVG tuneup to everyone, especially if you play a lot of games or install a lot of programs. Whenever Ive noticed sluggish performance on my PC i've ran a full scan and it has always fixed any issues.
Thank you so much again for the great help, very impressed with this community and its great attitude toward helping others.
So it was a drivers issue of some sort. Did my method worked in the end? I found it randomly. I call it a security issue though, this time came in handy.
Glad you could fix your problem.

[Q] Bricked Lumia 520 after trying to restore WP8.1

Hey guys, i need your help. I decided to install Windows 10 TP today, but i was really disappointed. It started to lag, buttons were not working correctly. So i read a guide how to go back to WP8.1 I connected my phone to PC, after downloading I've got an error at 11-12% It was booting into a strange looking red screen with NOKIA sign on it(i guess it's called UEFI mode) After few errors i connected my phone to another usb port, and it wasn't even booting:crying: Phone is just bricked(it was charged up to 100%). Is the phone completely dead or it's still a chance:angel: Please help me, i am android nerd and... WIndows Phone noob
If you don't have any important data on it, I'd try a hard reset: http://www.hard-reset.com/nokia-lumia-520-hard-reset.html
You need to press those three buttons for a really long time (about 10 seconds) until something happens.
i have a similar Problem. i wanted to reset my phone from the info menu in the tech preview 10, as i thought after that it would be just in stock Windows phone 10 Settings. now the Problem is, that my Lumia 1020 can turn on and boot but after the boot i only have a empty black Screen. the lockscreen and the volume menu is still here but nothing else. any suggestions what now ?
same problem
I tried every possible solution on the internet and yet my lumia 520 is dead.:crying:
Yep I just had the same thing happen actually. Windows Phone Recovery tool failed very early on after flashing its custom bootloader . . . and now the phone refuses to turn on or be recognized by phone recovery tool.
Yay Microsoft!
microsoft has pulled back tp 10 for 520 because of this
Sent from my C9660 using XDA Free mobile app
ayed78 said:
microsoft has pulled back tp 10 for 520 because of this
Click to expand...
Click to collapse
520, 525 and 526

Lumia 710 bricked. Any help?

Ok guys,
as the title says Lumia 710 is bricked.
It had last factory update and everything was working fine. Then i had to mess with it and to try to install Rataplan V9.1.
The process was working ok. By default, bootloader was in DLOAD mode, so in order to install custom ROM i needed to upgrade to Qualcomm. I have upgraded it and installed Rataplan .nb rom to the phone with NSSPro V0.54.
This is when my problems start.
The phone starts with one long vibration followed after few seconds with one short virbtation and thats it. No screen, no system, zip!
When i try to connect it again by usb to check it with NSSPro, it always starts in NAND disk mode. It does not matter do i start it normally on power button or with volume up. Its always in NAND. And it is always stuck. While the phone is connected to USB i can see Qualcomm CDMA Technologies MSM device in device manager but it has yellow mark like the driver is not installed.
I have tried several other roms, and NSS always shows that the rom is successfully installed, but the phone (other than vibration and NAND mode) is dead.
I have also tried all the solutions i could find on the net but no help. Tried, nokia recovery tool, WP recovery tool, Chimera e.t.c. Nothing works. Now i have a problem with NSS. It keeps stucking and beeing unresponsive for every option except Custom OS flash. Whatever else i click it either says tha phone is not detected or the app stucks and shuts itself down.
Is there other tool i can try?
Can i do anything to recover this phone or did i kill it?
PLEASE HELP!!!
Well that sucks and it sucks no one has tried to help here. I'm fair with Android but too new to WP's to probably be much help. Can you pull the battery out of the phone? Might pull it and leave it out a couple minutes then retry. You also might try from a different computer in case something has gone wrong on your computer in terms of port communication or maybe even a virus of some sort. Good luck.
droidzer1 said:
Well that sucks and it sucks no one has tried to help here. I'm fair with Android but too new to WP's to probably be much help. Can you pull the battery out of the phone? Might pull it and leave it out a couple minutes then retry. You also might try from a different computer in case something has gone wrong on your computer in terms of port communication or maybe even a virus of some sort. Good luck.
Click to expand...
Click to collapse
Tried allready every solution that i could find or think of, including things You described. Nothing. I was left with no other option but to send phone to service. They have a box unit with which they should be able to recover phone.
That was 2 days ago. today is third day so i am thinking that my phone has gone beyond repair. Only thing i can do is to wait and see...
Why not...?
Why not send it in real life to a windows phone expert. There should be a place to get phones repaired But, if they say that it isn't possible for them you may have rendered your phone useless. Google should be your mighty friend in this case :crying: I wish you very good luck.

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