Hi, hope someone can help:
I was using my Z3 compact and the volume went down by itself, it then turned its self off. When I went to turn it back on I get 3 buzzes and nothing. After a while it is totally unresponsive to any of the suggestions on here e.g. hold power and volume etc. If I plug it in to charge, I get the red light and I go through the start procedure and it flashes up with Sony, goes into the charge screen but then the 3 buzzes again. I did manage to get it woking once for about 5 minutes but the volume turned down again and I kept getting the volume slider across screen until it shut down again.
Thanks
So? We don't have Z3 Compact.
Vaith said:
So? We don't have Z3 Compact.
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I put it into the wrong forum- no need to be a ****!
Look twice before posting There won't be any mistakes!
Sent from my D6603 using XDA Free mobile app
Hello superstretch35,
Have you ever submerged the phone in water? I've heard about a plenty of users that's been having said symptons after their phone was damaged by water getting inside of the phone.
Related
Hi Guys
Got this phone on the 27th Feb, and It has already giving me problems.
Just want to share and hope somebody has a solution.
BTW, my phone has not been rooted nor boot unlocked YET. (Thank god for that, else I might have problems if I want to send it back to Sony)
Problem: My Xperia Z screen does not seem to want to turn on. The phone state itself is ON, as I can hear phone ringing or when notifications received, But the screen stays OFF the whole time.
How it happened: Was playing a game when I believe a call comes in, and *Poof*! The screen goes dark.
Already tried:
- Hard Resetting the phone (Power + Vol Up + Vol Down)
- Have also restored the phone using Sony PC companion software. Phone is now back to original settings.
But THE SCREEN IS STILL BLACK AS NIGHT throughout the resetting and restoring!!!
Can somebody please help me out.
Warranty exchange I think...
Sent from my C6603 using Tapatalk 2
This happened to me today. I thought it was a dead battery so I plugged it in to charge, hard resetted the phone, it displayed the battery logo and then it booted. It was 29%. I don't know why it was unresponsive.
My phone encountered the "sleep of death" twice.
It does not ring, but when you call it, there is a ringing tone.
The only way to revive is to press VolUp + Power. That will cause the phone to bootup/restart.
Not unlocked nor rooted also. Kinda worrying..
I've had my Xperia Z for 2 weeks and have been happy with it so far. However, I has cause for concern last night when I found it "dead". About an hour prior, I checked to see how much power it still had in order to decide whether to connect it to the charger. I found it still had 76% so decided that I didn't need to. Then an hour later I picked up my phone and found pressing the Power button had no response. It just had a black screen and no lights. I held down the Power button thinking it might have just powered off but also no response. I then connected the charger and waited and holding down the Power button also nothing happened. It just was dead. On previous Android phones I would try taking the battery out but of course couldn't do that with the Xperia Z. It has not been dropped at all and not been rooted so I got worried that it had died within 2 weeks of very little use. I looked online and found someone had a similar problem with an older Xperia (T or maybe U) and they managed to switch their phone back on by holding down the Power and Volume buttons. I tried this and lucky my Xperia Z came back on.
My question is, has anyone here had a similar experience? Or know what could possible have caused it. So far it's been fine today but I am somewhat concerned that it has happened and that it could well happen again. I bought it online from the Three UK website as a PAYG phone. Do you think I should contact them for a replacement or do you think this is a problem with all Xperia Z's or it's firmware.
Thank you.
Hope it's a one-off issue.. Get a replacement it were to happen a few more times again, especially since you're running unrooted on stock! You could try re flashing your firmware using seus to see if that solves your problem, if it's corruption on the firmware/nand side, especially since such sleep of death cases on the xperia z isn't common on the xperia z as of now.
it happens for android phones often
but thr s no absolute dead for xperia phones like wht happen for galaxies.
anyway if u have warranty as u know don worry and change it
---------- Post added at 07:16 PM ---------- Previous post was at 07:16 PM ----------
ninja168 said:
I've had my Xperia Z for 2 weeks and have been happy with it so far. However, I has cause for concern last night when I found it "dead". About an hour prior, I checked to see how much power it still had in order to decide whether to connect it to the charger. I found it still had 76% so decided that I didn't need to. Then an hour later I picked up my phone and found pressing the Power button had no response. It just had a black screen and no lights. I held down the Power button thinking it might have just powered off but also no response. I then connected the charger and waited and holding down the Power button also nothing happened. It just was dead. On previous Android phones I would try taking the battery out but of course couldn't do that with the Xperia Z. It has not been dropped at all and not been rooted so I got worried that it had died within 2 weeks of very little use. I looked online and found someone had a similar problem with an older Xperia (T or maybe U) and they managed to switch their phone back on by holding down the Power and Volume buttons. I tried this and lucky my Xperia Z came back on.
My question is, has anyone here had a similar experience? Or know what could possible have caused it. So far it's been fine today but I am somewhat concerned that it has happened and that it could well happen again. I bought it online from the Three UK website as a PAYG phone. Do you think I should contact them for a replacement or do you think this is a problem with all Xperia Z's or it's firmware.
Thank you.
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Click to collapse
wht is ur xperia Z?
C6602 Or C6603 ?
this is prolly a bug in jelly bean xperia V also suffers from this and the issue is known as "sleep of death" you can search xda or google for it
hopefully it will get fixed in the next update which is comin "end of march"
damn, I don't like this news.
Did you on stock ?
Hi,
I believe I'm having the same issue.
Blank screen, no response to power button. Howecer when I plug the charger Led turns on red.
How did you manage to make it restart?
Shaydar said:
Hi,
I believe I'm having the same issue.
Blank screen, no response to power button. Howecer when I plug the charger Led turns on red.
How did you manage to make it restart?
Click to expand...
Click to collapse
Volume up+power for 10 seconds.
Sent from my C6602 using xda premium
Yes held down Power button and Volume up until the phone responded with a vibration and then it proceeded to boot up. Yes i am on stock. Nothing modified at all. I don't know whether to be relieved it is a known issue albeit on an older model Xperia or concerned that despite this is Sony's latest flagship device they didn't fix it before release!
Hi there,
Just signed up to post something here as I couldn't find anything to help me online when I had a problem, My Xperia Z decided to freeze up this morning after locking itself, then it wouldn't respond to just turning it off, the Green LED was constantly on but the screen was black.
So to reboot the phone I just had to hold down the Volume Up and Power button for a few seconds, then it rebooted.
Obviously this wouldn't take people very long to figure out but I thought I'd post it up any way.
Cheers
Thanks
RDubzUK said:
Hi there,
Just signed up to post something here as I couldn't find anything to help me online when I had a problem, My Xperia Z decided to freeze up this morning after locking itself, then it wouldn't respond to just turning it off, the Green LED was constantly on but the screen was black.
So to reboot the phone I just had to hold down the Volume Up and Power button for a few seconds, then it rebooted.
Obviously this wouldn't take people very long to figure out but I thought I'd post it up any way.
Cheers
Click to expand...
Click to collapse
As with any new device, there are nearly always teething problems and I expect Sony will quickly issue an update to it's firmware as do many other manufacturers if it finds a problem....not had any trouble with mine yet, but I did only get it today......fab phone wouldn't go back to a Samsung due to their too plasticky construction....sorry Samsung !!! Free Sony headphones are pretty good too !!!
My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
schecter7 said:
My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
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Click to collapse
Take it back to the shop. If its stock, not been damaged and you have done the official repair, get them to replace it.
gregbradley said:
Take it back to the shop. If its stock, not been damaged and you have done the official repair, get them to replace it.
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Click to collapse
Thanks! Problem is I have to ship it to their repair center and it'll take a while to get my phone back. I was wondering I could probably try out something on my own if it's some kind of software glitch. Even though, it's more likely to be a hardware issue - then I'm gonna have to take the longer path.
I'm a bit of surprised. This is my 10th Sony (Ericsson) phone in last 5 years. I have never had any issue till now and I really take good care of my phones.
Did anybody experience this problem?
I have not seen any threads on here work a similar problem
Sent whilst sat on the toilet.
Try holding all the buttons for 10 seconds or the power button alone if I remember. This happened to my brother once and had to perform this to get it back working
Sent from my Evo 3D CDMA using xda app-developers app
schecter7 said:
My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
Click to expand...
Click to collapse
I've got the same problem with a Xperia T! The annoying thing is that the phone has just come back from the Sony repair centre.... Never had this problem before... 3 or 4 times in a day the display doesn't turn on and I have to force a soft reset, but the phone still vibrates, still receives messages and the notification LED works! I guess those idiots messed up with something during the repair.... It's gonna be the third time i send them the phone and they keep giving it back with a different problem! Tired of these retards, I hope that they can give me a new device... This one's fu**** up...
It's probably a software related issue, as always
Sent from my LT30p using xda app-developers app
I put my phone in water, after I saw the mist in the back camera, button power volume don't work, then he does not want to turn on (when I try to load it, it vibrates 3 times and turns off ) i think that is dead
so you think that if I change the motherboard the problem will be solved? thanks
amilah said:
I put my phone in water, after I saw the mist in the back camera, button power volume don't work, then he does not want to turn on (when I try to load it, it vibrates 3 times and turns off ) i think that is dead
so you think that if I change the motherboard the problem will be solved? thanks
Click to expand...
Click to collapse
Put in a boul of rice with open flaps for 1-2 days it may solve the problem...if not try to send it to a private assistance...they charged me 240 € to change motherboard...but it is not sure they can rapair it changing hardware pieces
http://forum.xda-developers.com/showthread.php?t=2680654
Sent from my C6603 using xda app-developers app
Xperia Z waterdamaged
i do all of this things but it's doesn't turn on ! ( i had this problem 2 month ago )