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[Q] Bluetooth audio problem

Hello,
I just started having problems playing audio from my 2013 Moto X (XT1060 stock KitKat 4.4.4 on Verizon) to my car (2010 Ford Escape with Sync). Bluetooth is working, because I can make and receive a phone call through the car. I just can't get any audio to play, from apps like Google Play Music and BeyondPod. It looks like it is playing in the app because the time slider moves through the track. But no sound comes out of the car speakers or the phone speaker. Headphones work fine, and out of the car when not connected to bluetooth, the audio will play through the phone speaker. It also works with a little bluetooth speaker I have, so I know bluetooth audio does work.
Things I've tried:
Unpair the phone from the menu in the car, then re-pair.
Unpair from the phone, then re-pair.
Reboot the phone (multiple times).
Checked the bluetooth settings for Sync. Under "profiles" both "Phone audio" and "Media audio" are listed and both are checked.
The only recent change that I can think of that might have affected is that I paired my phone yesterday to my new Amazon Echo. Then today no audio in the car. So I also un-paired the Echo, and even removed the Echo app from my phone. But still no audio working in the car.
Any ideas of anything else I can try? Is there some system app that needs to have it's cache and/or data cleared? The only other thing I can think of would be to factory reset my phone, but I hate to go there. It would be a major PITA to get my phone set up again. When I get back home tonight, I'll try it in my wife's car, which also has Sync.

dirtysox said:
Hello,
I just started having problems playing audio from my 2013 Moto X... <snip>
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Click to collapse
Update: I tested it with Sync in my wife's 2014, and it works fine. Makes me think it's more a problem with the Sync system in my car, rather than my phone.

dirtysox said:
Update: I tested it with Sync in my wife's 2014, and it works fine. Makes me think it's more a problem with the Sync system in my car, rather than my phone.
Click to expand...
Click to collapse
Yes it was something to do with Sync. I went to syncmyride.com, and found an update to the Sync software in my car. So I went through the process of downloading it to a flash drive, and updating the system. And now I can stream audio over bluetooth again.
After the update loaded, it said it was rebooting the system, which took a long time, like 10 minutes. Which makes me wonder if I had been able to force it to reboot, if that might have solved my problem without the need to update. I'm pretty sure it has never done a full reboot like that since I first bought the car back in '10.
Oh well, it works now and I'm a happy android again. Just thought I'd leave this here in case it helps someone else in the future.

Moto X 1st Gen lollipop Bluetooth issues?

[https://forums]
posted 8:32 AM*by*klobkelosh[https://forums]EditDeleteActionsReport AbusePermalinkQuote this Comment
Anyone else? I posted this on the Moto forum -
https://forums.motorola.com/posts/e3ade3c5ba
Definitely having bluetooth issues with newest 5.1 *attached to my Rav4 entune system. I've narrowed *down to the handoff from low quality/low latency phone bluetooth connection back to audio bluetooth connection. Often it will not complete the handoff and there is no sound but phone still thinks it is playing audio and bluetooth on the phone needs to be switched off and back on a number of times to reestablish the connection and sound. This usually happens after a phone call. Sometimes bluetooth will play audio over phone stream during phone conversation. Here's what I've tried : updating car firmware, toggling bluetooth settings in moto app under voice, removing and readding connection in car and phone, disabling Moto functions, disabling message functions. I should note that everything worked fine before update except message access. That works now.
Sent from my XT1060 using Tapatalk

Have the exact same problem after updating to 5.1. Worst update I've ever done. I've yet to find a fix for any of these problems I keep having.

Verizon Moto XT1060, with 5.1.
No issues here. The phone is connected to my car stereo's Bluetooth Headset/Hands Free profile. Since my car has only an AUX input, and doesn't have other BT audio profiles, I'm using a Blackberry Stereo Music Gateway (i.e. bluetooth receiver) connected to my AUX port to stream music..
Phone calls and streaming music work fine. Including while streaming music, it auto pauses for an incoming call, then streaming continues when I hang up the phone call.
You didn't mention in your post if you factory reset as an attempt to fix or not. If you didn't, you might want to consider trying it. I know there is a slight chance it wont correct the issue, but there is enough chance that it might. I'd suggest doing a fastboot erase cache and fastboot erase userdata... then manually setting everything back up, installing apps manually, etc.

KidJoe said:
Verizon Moto XT1060, with 5.1.
No issues here. The phone is connected to my car stereo's Bluetooth Headset/Hands Free profile. Since my car has only an AUX input, and doesn't have other BT audio profiles, I'm using a Blackberry Stereo Music Gateway (i.e. bluetooth receiver) connected to my AUX port to stream music..
Phone calls and streaming music work fine. Including while streaming music, it auto pauses for an incoming call, then streaming continues when I hang up the phone call.
You didn't mention in your post if you factory reset as an attempt to fix or not. If you didn't, you might want to consider trying it. I know there is a slight chance it wont correct the issue, but there is enough chance that it might. I'd suggest doing a fastboot erase cache and fastboot erase userdata... then manually setting everything back up, installing apps manually, etc.
Click to expand...
Click to collapse
Yeah, I did not factory reset, but I may if the problem persists. I may try running safe mode first to see if that makes a difference. I really don't want to set all the things back up...
My threads here and on Motorola's site aren't getting many responses, so I assume it is a specific conflict between Moto x and my cars Bluetooth (that, or since the x is now so old no one that cares uses it in cars any more). Too bad because everything worked prior to the update. Oh well, that's one way to get you to buy a new phone...
I'm continuing to diagnose things bit by bit but I can't find a real pattern or trigger that always disconnects Bluetooth.

Same here.
I'm having the exact same problem. I've set up a tasker profile to trigger on phone idle which toggles the bluetooth off, waits 5 sec, then toggles on again. While this doesn't address the cause, it at least automatically resets and restores my bluetooth audio after a phone call.
Also, it doesn't just happen with my car bluetooth. Also happens with my wireless bluetooth speakers in the house.
Occasionally, when a bluetooth call disconnects, the entire phone locks up and I have to force reboot. This randomly triggers the dreaded "setting up apps" process like a first install. Cleared caches, deleted and reestablished bluetooth devices, even factory reset. All seem to be very short temporary fixes.

Marshmallow Bluetooth Media borked?

Hello!
Is anyone else's Marshmallow Bluetooth Media borked? Basically after upgrade it doesn't connect to Honda's audio system any more -- it connects as a phone, but then turns off Media (so music playback, iHeart radio etc all just play on the phone). Tried to delete the device and re-pair it again. Pairing was successful, but then afterwards phone just turned off Media Audio option and I can't turn it back on.
Any suggestions?

I have a SoundBot 360 bluetooth kit for my car and I didn't have any problems streaming google play music after updating to Marshmallow. Does this happen on all your bluetooth devices?

i was able to use bluetooth today (calls and pandora) without issue aside from head unit signal occasionally not properly opening the pandora app on my phone (had the same intermittent issue on 5.1.1)
SM-G920T 100% stock OTA upgrade from 5.1.1 to 6.0.1
factory touchscreen head unit in a 2015 honda civic EX
also, just noticed something that i didn't see before... on your pull-down menu, you have the option to select which "output" you want to use when you have multiple options available. might want to check that.

Works fine for me. I did a full wipe and firmware flash though, not the OTA.

Bluetooth Crashing

I'm having Bluetooth problems on my N6. They began around the time of 7.1.1, like everyone else, but a repeated BT crash is ongoing. Searching it looks like other discussions indicate the known BT problems were fixed in the March update, but I am hoping I have missed something. Bone stock N7, running 7.1.1 with the June 5 security patch.
I have reinstalled from the April 7.1.1 system image, disabled Instant Tethering, and disabled power management on the BT apps.
- I use BT a lot: media, phone calls, and so on, at least a couple of hours a day; I also have an LG Watch Urbane (AW2.0), and a Moto 360 before it.
- I had the same issues as everyone else in February, with the shutdowns and so on. I had not noticed BT issues before that.
- I relocked the bootloader in April, with the accompanying reset and system reimage.
Ever since February, BT has reset at random. This will happen occasionally, as often as 3x in 20 minutes:
- BT icon will indicate disabled
- any BT media/call will stop
- watch will indicate disconnect.
- Calls usually transfer to the earpiece, after a couple seconds of silence.
- 3-5 seconds later, BT indicates enabled
- devices all reconnect
- call transfers back to BT headset, most of the time.
This does not only happen when I am actively using BT for audio - if I'm driving with media paused it will suddenly start playing, suggesting that the phone has disconnected and reconnected in the background. I have not tried completely disabling BT in the car, since I do sometimes need to take calls while driving.
I'd love to be able to change a setting to fix the problem, but if someone can confirm they don't have these problems with a custom kernel and/or firmware I'd be interested in knowing that too. Thanks for any suggestions/pointers/advice!

I've not been stock since early 2015 I'm running Pure Nexus without any 3rd party kernel. I use BT non-stop without trouble. The last time I remember having any BT issues (actually similar to what you're describing) was in 2016 when I was using a AOSPA based ROM.

tdcrone said:
I'm having Bluetooth problems on my N6.
... don't have these problems with a custom kernel and/or firmware I'd be interested in knowing that too!
Click to expand...
Click to collapse
Stock 7.1.1. June update. Rooted, unencrypted. No bt issues.
In the play store there's an app to fix Bluetooth issues on rooted devices.

I'm on SiX ROM + Blackbird Kernel + Magisk. Paired with a Huawei watch, and frequently use Bluetooth audio with my car stereo, Jaybird X2 headphones, and Anker portable speaker with no issue.

In Car Bluetooth Handsfree Issue (No Sound, No Microphone)

Symptoms:
Phone connects to the car just fine. Streaming audio from Spotify works great, with all track metadata showing on the car's screen. However, phone calls will not work. I can place the call using the car's built in controls and the phone responds as expected - the target caller's phone rings. But.....I can't hear anything through the car nor can they hear me when they answer. I have to always re-route the call to the phones speaker which is really frustrating. Same issue if they call me - music mutes ready for the incoming call, I answer, silence..... (until i force the call through the loudspeaker)
Car's Tested (all the same):
Hyundai i30
Audi A6
Land Rover Discovery
ROMS Tested (Cache all wiped between installs):
OOS Nougat (Stock, Locked Bootloader)
LineageOS 14.1
OOS Oero 5.0 (Relocked Bootloader)
OOS Oreo 5.0.1 (Locked Bootloader) - current
Is there a ROM or Kernel that would fix my problem? This used to work when the phone was new, but didn't fancy rolling back to the original firmware if possible - I'm become accustomed to the new features in Oreo

I've had the issue where the music would not play, but phone calls were working correctly. In my case I went to the Device Bluetooth Settings in my car and had to enable the ability for Music Playback. Also had the option to enable/disable calls and Pandora.

Is there a solution by now? I have exact the same issue, tried several Roms and different handsfree. Switched several settings in bluetooth options. A mounth ago I opened a ticket on oneplus support but no solution till now.

jojo-g said:
Is there a solution by now? I have exact the same issue, tried several Roms and different handsfree. Switched several settings in bluetooth options. A mounth ago I opened a ticket on oneplus support but no solution till now.
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Click to collapse
Nope never got this fixed, just got used to using the loudspeaker in the car. However, my new oneplus 6 arrives tomorrow which kinda fixes my problem
Sent from my ONEPLUS A3003 using Tapatalk