I own a XT1068 Moto G 2014. I use 2 SIMs with it, both in the 900/1800 MHz band in Europe (GSM).
Since day 1 I have had trouble with this phone. In fact, I even returned it to the store (Amazon) and got a replacement. Same problems: first SIM will have weak signal, or completely lose it. A phone reboot is required to return to normal.
If I remove the second SIM, then first SIM works fine: no more signal loss or weak signal.
Is anyone experiencing this problem too?
Both devices have always been running Lollipop, so I cannot say what happens with Kit Kat.
Related
helo dear, I have purchased MOTO G 2014 from flipkart. Its working good but I am facing few problems-
1. when the phone is kept idle for long and some one try to call me, its responded that the number is switch off. only after I make a call to other or use the phone other number can call me..this is not hapening evertime. More over I have also formatted the phone thinking that it may solve the problem but still facing.
2. when I use BSNL 3G sim, the 3G signal cant be connected where the same sim is having 3G signal in my samsung s4. But vodafone 3G is working fine in MOTO G.
can somebody help me in this regard?
issue with moto g 2014
njaswant said:
helo dear, I have purchased MOTO G 2014 from flipkart. Its working good but I am facing few problems-
1. when the phone is kept idle for long and some one try to call me, its responded that the number is switch off. only after I make a call to other or use the phone other number can call me..this is not hapening evertime. More over I have also formatted the phone thinking that it may solve the problem but still facing.
2. when I use BSNL 3G sim, the 3G signal cant be connected where the same sim is having 3G signal in my samsung s4. But vodafone 3G is working fine in MOTO G.
can somebody help me in this regard?
Click to expand...
Click to collapse
cant any one reply to my post???
2. Are you using BSNL sim in second slot ?
Cause atleast for me there is no 3G for second sim slot. (I have tried with no sim in first slot and BSNL sim in second slot)
Hi,
I am a newbie here, so bear with me
After much research and trying to understand what each model was, i bought a moto x (1st gen) developpper edition unlocked.
It is supposed to be new. has the white back and the black front.
I am using it with ultra mobile. Got the sim cut to nano size with a punchout tool.
Thing is the sim goes undetected.. the phone does not get a signal (although I think it can detect networks). but shows the sim undetected icon in the top.
The sim has been checked and works perfectly fine in several different devices.
What am i missing here?
While I did not realize the seller listing did not list GSM as a feature, it does list the following:
3G UMTS bands: 850/900/ AWS/1900/2100 MHz with HSPA+ up to 42 Mbps (B5/B8/B4/B2/B1)
4G LTE bands:700/AWS/1900MHz (B17/B4/B2), Wi-Fi: 802.11a/g/b/n/ac (dual band capable), mobile hotspot
From what you mentioned you definitely have the GSM version. No worries there. The developer version, besides being half Oreo, will also say Developer Edition on the back.
Not that any of that matters for your problem. A sim undetected issue is between sim and phone, the network is not involved yet.
elisa1981 said:
I am using it with ultra mobile. Got the sim cut to nano size with a punchout tool.
Thing is the sim goes undetected.. the phone does not get a signal (although I think it can detect networks). but shows the sim undetected icon in the top.
The sim has been checked and works perfectly fine in several different devices.
Click to expand...
Click to collapse
Did you check the sim after you cut it to nano or before? Make sure it works in another phone in it's nano form (no putting it back in the cutout). You'll need another phone that uses nano sim.
An improperly cut sim will have issues. If sim is the problem easy fix just replace it.
If sim checks out then check your phone with another nano sim to make sure it's not just that one sim it doesn't like. if it's the same result then you might have a hardware issue.
Yes, thanks I checked the sim in other devices, it worked totally fine.
Thanks so much for your reply..So i received the cutter i had ordered and we did a last ditch effort, using it to make sure the sim got cut properly.. Surprise it worked! Phone is good to go and completely working.
This was simply an issue of the sim not being cut properly
Hi I bought an unlocked, Verizon branded Moto X Developer Edition which I intended to use on Koodo in Canada, which runs on the Telus network. When I put my sim card in it has trouble connecting to the network. It connects for a couple of minutes, and then loses the signal for a couple minutes, then picks it up again and so on. It's like it is connecting to cell towers other than Koodo/Telus and cant use them.
I have tested the sim card in another phone and it is fine. I have spent a significant amount of time with Koodo customer support and it has become obvious the problem is with the phone. It doesn't matter if I have it set to global or LTE/GSM and connect to Koodo that way, both have the same result.
Has anybody run into a similar problem? I absolutely love the phone and would hate to find out that I can't use it. I live in London, Ontario and shouldn't have any issues with coverage.
Thanks
I have The exact same problem with a moto X from ATT trying it on Koodo. Maybe flashing the Telus rom or dev rom on it could work. Mine is in 4.4.4 with ATT so I can't unlock the boot loader to do that but maybe you can...
sbrinker24 said:
Hi I bought an unlocked, Verizon branded Moto X Developer Edition which I intended to use on Koodo in Canada, which runs on the Telus network. When I put my sim card in it has trouble connecting to the network. It connects for a couple of minutes, and then loses the signal for a couple minutes, then picks it up again and so on. It's like it is connecting to cell towers other than Koodo/Telus and cant use them.
I have tested the sim card in another phone and it is fine. I have spent a significant amount of time with Koodo customer support and it has become obvious the problem is with the phone. It doesn't matter if I have it set to global or LTE/GSM and connect to Koodo that way, both have the same result.
Has anybody run into a similar problem? I absolutely love the phone and would hate to find out that I can't use it. I live in London, Ontario and shouldn't have any issues with coverage.
Thanks
Click to expand...
Click to collapse
Have you tried manually entering the APN settings?
The Verizon XT1060 (Dev Edition, or non-Dev Edition) is SIM unlocked out of the box. So forcing to GSM mode should work, as long as the APN settings are right.
As a side note, to use a T-Mobile USA Sim, I've had to manually enter the APN settings on my Dev Ed VZW X.
Hi,
i use the CM13 Nightlys on my Moto G 2014 Dual Sim Smartphone. Nearly all works for me.
One of the not working things is the networkchange on second sim. The Option stay always on 2G, but when i click to change it, i see the option to change it do 3G, but its stay on 2G. 2G works without problems.
Have someone the same problem?
Same problem Moto E 1st Gen XT1022, second SIM is stuck to Edge.
Hi Guys,
I'm using Airtel India network (karnataka)
I'm unable to get 3g connectivity from past 6 days and as we all know 4g is not supported in Nexus 6.
Only 2g is getting connected and surprisingly my sim card is working fine with 3g network with other handsets i checked.
I have tried contacting airtel several times and have not got any response apart from stating that everything is fine at their end.
I just wanna know if this a handset problem or the network issue ?? and how to fix it
Does anybody else facing same issue?
Just to clarify something, the Nexus 6 does have 4G. It displays "LTE" on the signal strength meter when 4G is connected.
What steps have you taken to diagnose the problem? We have no way of knowing whether the handset has gone bad or the network is having problems without some work from you. For instance, have you tried a new SIM? Have you checked your APN? Done a factory reset?
Well my Nexus 6 didnt pick up signal from my sim card. Sim card is working in other phone so visited the service centre and they inserted another sim and the signal was not picked either. Now the phone is in service centre.
Now for the surprise part!!!!
the other phone which i inserted my sim card is a new box piece of MI redmi Note 3 which worked fine until now. Now i'm getting 3G symbol in this phone as well and nothing is getting connected. lost LTE connection and not getting connected.
LTE never worked in my Nexus 6 and was not aware i could use 4g in Nexus 6 since i am using 4G enabled sim and never got LTE connectivity (PS i stay in India).
I'm lost now.
Your SIM could be damaged. It's not common, but SIM cards do fail. I had it happen on another device and lost voice and data until I could get a new SIM. Fortunately for me the SIM didn't damage the equipment, which again isn't common, but possible.
The fact your new device is exhibiting the same symptoms as your Nexus and only doing so after inserting the SIM leads to one inescapable fact: your SIM is damaged. When your Nexus is returned to you, get a new SIM.
Nexus 6 does support LTE in India through 1800 MHz Band, ie Idea and Vodafone.
Airtel is using 2300 MHz which is not supported by the Nexus 6, that's why you are not able to latch on to Airtel LTE.