Hi Guys,
I'm using Airtel India network (karnataka)
I'm unable to get 3g connectivity from past 6 days and as we all know 4g is not supported in Nexus 6.
Only 2g is getting connected and surprisingly my sim card is working fine with 3g network with other handsets i checked.
I have tried contacting airtel several times and have not got any response apart from stating that everything is fine at their end.
I just wanna know if this a handset problem or the network issue ?? and how to fix it
Does anybody else facing same issue?
Just to clarify something, the Nexus 6 does have 4G. It displays "LTE" on the signal strength meter when 4G is connected.
What steps have you taken to diagnose the problem? We have no way of knowing whether the handset has gone bad or the network is having problems without some work from you. For instance, have you tried a new SIM? Have you checked your APN? Done a factory reset?
Well my Nexus 6 didnt pick up signal from my sim card. Sim card is working in other phone so visited the service centre and they inserted another sim and the signal was not picked either. Now the phone is in service centre.
Now for the surprise part!!!!
the other phone which i inserted my sim card is a new box piece of MI redmi Note 3 which worked fine until now. Now i'm getting 3G symbol in this phone as well and nothing is getting connected. lost LTE connection and not getting connected.
LTE never worked in my Nexus 6 and was not aware i could use 4g in Nexus 6 since i am using 4G enabled sim and never got LTE connectivity (PS i stay in India).
I'm lost now.
Your SIM could be damaged. It's not common, but SIM cards do fail. I had it happen on another device and lost voice and data until I could get a new SIM. Fortunately for me the SIM didn't damage the equipment, which again isn't common, but possible.
The fact your new device is exhibiting the same symptoms as your Nexus and only doing so after inserting the SIM leads to one inescapable fact: your SIM is damaged. When your Nexus is returned to you, get a new SIM.
Nexus 6 does support LTE in India through 1800 MHz Band, ie Idea and Vodafone.
Airtel is using 2300 MHz which is not supported by the Nexus 6, that's why you are not able to latch on to Airtel LTE.
Related
There has been some LTE where I live for the past month. The only problem is that my phone isn't picking it up I've reset my phone, reset APN settings, made sure LTE was enabled, even went as far as switching out the Sim card. My brother has an LG G Flex that always picks up LTE. Something I did notice yesterday was when I put his Sim card in my phone it picked up LTE , once I reinserted my Sim card it was on LTE. It goes away when I'm talking on the phone or restart it. The rest of the family has other Samsung phones and they don't pick up LTE either. Could this be that the LG and the other Samsung phones are on different LTE bands or something else? Any help is appreciated! ☺
Maybe their modems could be the problem or their proximity distance might not be as good as the LG?
I have Mi5 32gb Indian variant used by my mother on Airtel 4G network in both sim slots
Off late, its not getting network most of the time unless I go to *#*#4636#*#* Menu and select LTE/CDMA/UTMS(PRL) wherein it gets 4G for sometime and then switches back to EDGE network and menu shows LTE/TD-SCDMA after reboot/ after idle for a while
Any ideas? Im trying to avoid hard reset but this phone worked fine for a year in the same setup so it cant be hardware issue I guess
Hello,
I have 4g issue too, always very good 4g signal display but trafic lte shutdown. Searching on xda and miui forums since few weeks but no answer found
same here
Hi guys, I have an issue with 4G after the last dec update. In 4G/3G/2G auto connect mode, usually the receiving data arrow ( v arrow below the 4G symbol in notification bar) gone missing and thus the connection got lost. Only transmitting arrow is visible (the ^ one). I have to wait for some minutes or turn to flight mode and back to get my data connection back.
In the beginning I don't really sure this issue is caused by the latest update, but after I tried nearly everything, including factory reset which is doesn't help, I think that the update is the problem.
I have tried my sim on another phone and it worked normally. I have tried another sim on my note 8 and it got the same problem.
Oh and this is only a 4G issue. My 3G works normally. And before the update, I never experienced this kind of problem.
Two of my friends got the same note 8 and one of them is also using the same carrier as me, but neither of them experiencing this issue.
Anyone can help?
Thanks in advance
I had this issue too, it seems 4g connection only got the problem...,
Problem solved, they replace my device
I have the same problem but seems like in a different way, when I got the phone first time I contacted my service provider to activate the 4G service cause it was inactive on my line due to provider's issues, anyway the phone worked on 4G for only 2 days, after that it kept working on 3G, I contacted the service provider many times but they have no issues with my SIM or handset.
I still don't know what is the problem, is it a hardware malfunction? Is it an installed app? Is it a Samsung Update? I don't know!
have tried getting a replacement sim card, I had same problem in the past and they had by mistake sent a sim that was not 4g, got replacement and problem solved
Well, the problem is that it worked at the fist time on 4G so the SIM was 4G not 3G, but I have just comeback from their store, at the first the technical support did something in their system and switched the phone to airplane mode then turn the network ON back and the deice worked on 4G but after a couple of minutes the phone switched to 3G without going back to 4G, then he advised me that this problem either a SIM or handset problem and it's always 90% SIM problem, so we changed the SIM card and the phone is working on 4G for around 30 minutes till now, I hope it will keep working on 4G
2 days and phone is still working on 4G, it was a SIM card problem
Aoa dear
I.have the issue of secure folder as its not there in my cell phone and when i install it from play store and open it but failed to open as it give the option knox mode failed
Hi guys,
My toy is a samsung note N 9600 and its factory unlocked. Last week ported out from T-mobile to keep my original number and facing a wried issue.
The day I ported out from T-mobile, VZW network couldnt be recognized when I tried to activate the VZW sim card. "No network connection." and no call or text can be made. However, after I RESET my device to factory model, it SUCCESSFULLY recognized VZW and LTE function works well. Sounds wried? The story doesnt end here.
Yesterday after I turned off the VZW sim card by accident-- n9600 is a dual sim card which allows you to turn either sim card off-- the network connection lost again, im not talking about LTE connection, but all network service including internet, phone call and text function. Tried a lot to get the connection back but failed. Guess what? RESET, THEN VZW comes back!!! Being driven by curiosity, I turned off the sim card agian, and then, as my expect, no network connection. Ok, rest---works---turning off sim card---no connection---reset……
I am really annoyed by this and have no idea why it is. So if anyone of you have clue of it, plz let me know. Thank you in advance!
Teddy
No one experienced same issue before?
Hello everyone,
I have Mi 9 M1902F1G 128gb with MIUI global 11.0.4. I am living in France and using Bouyuges telecom, recently when I come to work my phone loses network connection related to simcard. No calls, no 4G, no 3G nothing absolutely. There is a cross sign sometimes on network bar, then sim card activation process starts but no connection. Even I cannot send an sms. This is a new problem. I have been using this phone with same sim card for approximately for a year.
Thanks in advance
Okuw92
okuw92 said:
... recently when I come to work my phone loses network connection related to simcard.
Click to expand...
Click to collapse
Change job
Since you don't tell us what actions you already have taken the most obvious is to pull out the sim card and clean it. If this doesn't help, contact your operator to get a new sim card. Everything you say indicates that your problem is one with the sim card or the operator and has nothing to do with the phone.
okuw92 said:
Hello everyone,
I have Mi 9 M1902F1G 128gb with MIUI global 11.0.4. I am living in France and using Bouyuges telecom, recently when I come to work my phone loses network connection related to simcard. No calls, no 4G, no 3G nothing absolutely. There is a cross sign sometimes on network bar, then sim card activation process starts but no connection. Even I cannot send an sms. This is a new problem. I have been using this phone with same sim card for approximately for a year.
Thanks in advance
Okuw92
Click to expand...
Click to collapse
Have you tried with VoLTE disabled?
Also, by preferring network type 3G or even 2G, instead of 4G.
Maybe you recently got some some 4G/3G micro-station at work with the band not supported by phone
Edit: You could also try to inspect by Network Cell Info Lite, Net Monster, Net Monitor or similar apps available from Playstore