I have been having issues with notifications created by the Gmail app. When i receive an email and click the delete option in the pulldown (I have delete set as my default action), the notification is not removed. I see the popup saying that the email was deleted (and the email was actually deleted), however the original notification still remains. I have the gmail client set up the exact same as I did on my Note 4 which did not have the same issue.
also, does anyone know why when an item goes into the priority inbox 3 gmail notifications are created?i havent been able to figure that one out even after a year since the change to the app.
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Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps
gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.
Searched through here and couldnt find the answer.
I get two notifications per email. and it looks like its using two different programs. kinda confusing and annoying. any one got any ideas?
How about some more info regarding your setup?
There are 2 email apps on the phone that provide different notifications - gmail app, and email app. If you set the same email account up 2 times (once under each app) then you will get 2 different notifications.
What accounts do you have setup? what do you see under menu->settings->accounts and sync? Then what do you see if you go into the default email program and backout to the screen that lists combined inbox and then accounts?
Just turn off notifications on one of them. I turned off g-mail notifications.
This is probably an android noob thing, but I cannot seem to understand how to use the "email" app and the "gmail" app.
I want to use the stock/default android email app, you know, the one with the black background? However, I am seriously annoyed by the fact that when I receive a single new email, I get two notifications in the notifications bar; One from the gmail app and one from the stock/default email app.
How do I use this? It's required to set up a gmail account for marketplace to work. But I hate replicate notifications.
Do I just delete one entirely from the app folder?
Whats the best way to work along/around this?
You can turn off the Gmail apps notifications by delving into it's settings.
Go to gmail app, hit menu, go to more, select settings, uncheck Email Notifications. Gmail app will no longer notify you.
but if you just turn off the notification it will still be syncing in the background so if you dont want to use the gmail app go into accounts & sync and under your mail address uncheck sync gmail
the gmail app is used for just that, gmail. the email app is used to connected to exchange servers, pop3 accounts, imap accounts, basically any email that isnt gmail.
lemonspeakers said:
This is probably an android noob thing, but I cannot seem to understand how to use the "email" app and the "gmail" app.
I want to use the stock/default android email app, you know, the one with the black background? However, I am seriously annoyed by the fact that when I receive a single new email, I get two notifications in the notifications bar; One from the gmail app and one from the stock/default email app.
How do I use this? It's required to set up a gmail account for marketplace to work. But I hate replicate notifications.
Do I just delete one entirely from the app folder?
Whats the best way to work along/around this?
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you get two notifications because you have set up your gmail account on Email app. Gmail app is way better than Email app (my opinion)
Option1: Delete gmail account from Email app and just use the Gmail app.
Option2: Go to Gmail app settings and disable notifications and use Email app (it will still be synchronizing).
Option3: Uninstall Gmail app and use Email app.
sstang2006 said:
you get two notifications because you have set up your gmail account on Email app. Gmail app is way better than Email app (my opinion)
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+1
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sstang2006 said:
Gmail app is way better than Email app (my opinion)
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Agreed!
If only I could make my ActiveSync account (work Exchange) to use the Gmail app for mail display instead of Email.apk's viewer.
Personally I think the Gmail app sucks ****. Its so annoying to see the Gmail notification (like push email) and then only go into Mail to actually read it after hitting refresh.
Real cockup in my opinion, but then again I don't hold android in the highest light anyway.
I personally like the gmail app. I never need to press refresh. My push works great. I see the notification or the green trackball (color I set for gmail) then pull down menu and select the notification for Gmail and it loads that message right up.
couchpotato7 said:
Personally I think the Gmail app sucks ****. Its so annoying to see the Gmail notification (like push email) and then only go into Mail to actually read it after hitting refresh.
Real cockup in my opinion, but then again I don't hold android in the highest light anyway.
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That's pretty much wrong if I understand you correctly. If I get a notification from the Gmail app of a new mail, I press it and it's right there in my inbox without having to refresh it first.
I also like the Gmail app better than the built-in e-mail app.
The Gmail Push?
I have nexus one, it normally syncs every hour (i set it so)..
Why dont I get the push option? (my operator supports push mail)
If you use Gmail app - the push is automatic and the only way. You don't configure the sync time, because it has no such option.
If you use Email app for Gmail - check if you can set it to Automatic(Push) option (it's the topmost option on the list).
If you set Gmail as Exchange, it can push. If it's set as IMAP then it has to be set to poll.
Ok did that, and and yeh, its push.
Its a lil slow though (it gets a lil delayed).. but Im glad it works..
I use the Email app (Vegan 1.5.1) to check a pop email account. I get the new mail notification from it even when there's no "new" mail (i.e., I get mail, touch the notification to see the mail, and close the email).
I'm thinking it might be because some of them are unread, however, it would be nice if it only notified when there was actual new mail. Which I'm pretty sure is what the Gmail app does (I haven't noticed the same problems).
Is there any way to fix?
yea its because some of them are unread. Happens to me on my gtab and my droid 2
I've just got my first ever Pixel phone and must say I'm really liking it. Only issue I have is I'm not receiving any push notifications for my Hotmail account in the Gmail app. I've never used the Gmail app before but I don't think it's an issue with the app.
I've added my Hotmail account as an Active Exchange account, otherwise you don't get the push notification option. It's accepted the account fine and although push notifications is selected, it's not working. I have to manually refresh the page for new email to show.
Does anyone have a fix for this?
Edit: It does seem to the be Gmail app as I've installed another email app which receives push notifications just fine. Everything is enabled as it should be in the Gmail app.