Issue with in-ear headphone's mic - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello,
I registered because of a super annoying issue for which I couldn't find a solution online.
I a have an Xperia Z3 Compact and intended to use my Samsung in-ear headphones , including the attached mic.
My experience so far is that it works fine with the "Ok Google" commands and the following search commands, it also works fine with WhatsApp calls, however on Skype or normal phone calls it doesn't recognise the microphone at all. I can hear the other person well but for him it's like I'm on mute.
Any tips on this?
Thanks in advance.
Nico

Check out my thread "Skype Issue on 5.1.1" on talk.sonymobile.com. You're not the only one

Related

Annoying Microphone Problem with X1?

Guys i really need some help here. I have been having this very weird issue with my X1.
When i call people or people call me 95% of the time they cant hear me at all, suggesting a problem with microphone obviously. BUT when i put them on loud speaker (by pressing the loudspeaker on the keypad whilst on call) everything is fine. They can hear me perfectly fine.
Does the X1 have 2 microphone by any chance and 2nd get enabled when on loudspeaker? I have tried several ROMs win6.1 and win6.5 and 4 different radios all with same result.
Anyone got a clue what is going on?
Many thanks in advance
When you use resco audio recorder, reset the phone and the mic should work on your next call.
poetryrocksalot said:
When you use resco audio recorder, reset the phone and the mic should work on your next call.
Click to expand...
Click to collapse
I have never used resco audio recorder. Its not even installed on my phone.
When I use any audio recording on my phone it seems to cancel out the mic. For some odd reason.

[Q] using bluetooth headphones/ video

Hey all,
I have HD7 and listen to music when travelling, everything works fine. But just recently I attempted to watch a film and the sound will not play through the Bluetooth headphones, it transfers the sound to the speakers? Anyone know how to change this at all??
Dazza999 said:
Hey all,
I have HD7 and listen to music when travelling, everything works fine. But just recently I attempted to watch a film and the sound will not play through the Bluetooth headphones, it transfers the sound to the speakers? Anyone know how to change this at all??
Click to expand...
Click to collapse
Hi, I noticed the same issue on mine and there seems no way to change it.
I will offer a thought on why i think is happening.
On my other Android phones only the Galaxy S actually did a good job of keeping the audio and video in sync when using Bluetooth A2DP. The protocol has buffering in it so for audio its no problem but video can be tricky.
I think they just set it to not use Bluetooth for video audio to save complaints.
shame.
Russ
Hello, do you have the possibility to call a contact with the voice ( voice dialing) by the headset like on the HD1 ( and not on the HD2) ?
Thanks
edouardpremier said:
Hello, do you have the possibility to call a contact with the voice ( voice dialing) by the headset like on the HD1 ( and not on the HD2) ?
Thanks
Click to expand...
Click to collapse
I don't know whether you can activate the voice dialing using purely the headset, but you can use voice dial through a bluetooth headset. Just connect the headset and then hold down the start button until it asks you to speak. It works no matter which app you're using.
It also works without the headset.
bluetooth headphones
Hi,
To Russ, i previously had a Touch Diamond 2 and used these same headphones and it worked perfectly. I actually believe it has something to do with Zune and the player that they use?, it cant recognise that a headset is attached and therefore reverts to the speakers.
With regards to activating the voice dialing, with my bluetooth headphones which are Sony ericsson ones, it has an answer button, which when pressed with no incoming call it activates the voice dialling just as usual saying the same "Call mum".
adrian-polglase said:
I don't know whether you can activate the voice dialing using purely the headset, but you can use voice dial through a bluetooth headset. Just connect the headset and then hold down the start button until it asks you to speak. It works no matter which app you're using.
It also works without the headset.
Click to expand...
Click to collapse
Thank you, goood news because the HD2's bluetooth stack wasn't able to hear the voice dialing by the blutooth headset , and it only works only by the HD2's microphone.
Thank you
edouardpremier said:
Hello, do you have the possibility to call a contact with the voice ( voice dialing) by the headset like on the HD1 ( and not on the HD2) ?
Thanks
Click to expand...
Click to collapse
I am not sure if you are still looking for this, but YES, the voice dialing can be activated using the BT Headset. I have a Voyager Pro Plus and it works just fine.
As per the original thread title, I am having the same problem playing video files audio not getting transmitted via my BT Headset, So I called HTC to ask them what was the problem. They confirmed it is a software issue.
He said, it was a WP7 limitation. May be the future updates might get that feature, but right now it SUX. I am not sure how MS managed to F#$% this up. I am really Pissed. I was waiting for ever for this Headset so that I can watch my movies during my commute with the convenience of a BT Headset, now the whole purpose is lost.

Lumia 920 mic issues in call ONLY help

So my issue is that the mic only works outside of a call, I just finished replacing the second mic(top) because it was broken... And it works great, but just doesn't work in a phone call.
Any suggestions on what may be the issue?
And how to fix the issue.
Reviving an old thread but then again, no one even replied.
I have a Lumia 930, and I know the 1520 was also affected by this. My issue is that the mic works fine with Cortana, SMS, dictation, and video recording. But in a call, on speakerphone only, it does not work. It's almost as if hitting speakerphone actually mutes the mic because it works fine as long as I'm not on speakerphone.
So you replaced the upper mic? Where did you find the part! Any help would be appreciated, thanks.

Headphone mic not working in calls

I'm having an interesting issue, and none of the things I've found on forum search seem similar. I recently replaced my XT1053 Dev Edition due to a cracked screen. I have an Apple Earpod headset the used to work fine for calls...that is, I never really bothered getting the buttons to work, but the headphones output audio just fine, and the mic worked in calls so I could leave my phone in my pocket.
However, recently with the new phone, I'm having an issue with the headset. Now the mic doesn't work on phone calls. Phone audio and music output fine. The other weird thing is that, if I'm listening to music and someone calls, and I pick up the call with the headset in (then find the mic doesn't work), I'll unplug the headset to use the phone regularly...but when I do, the phone defaults to speaker mode for some reason.
Not sure if this is (hopefully) an easy software fix, but if anyone has insights, I'd love to hear them. I don't think it is the headphones, as they work in my wife's iPhone just fine.
Not compatible with the X. Sorry. ?
According to this reddit thread the mic will work if you hold down the center button while plugging in.
http://www.reddit.com/r/MotoX/comments/1x31i1/headphones_with_mic_that_work/
Actually, the iPhone headset DID work fine on my last Moto X before I had to replace it. I was able to listen to music and make calls with it, and the mic worked. I'm wondering why it doesn't work anymore, if there's some software fix to it not working.
Well, a while back there was a lot of posts saying it didn't work. If it did or does, great.
Bottom line tho, if you plug it in and it works, awesome. If it doesn't, then it won't.
No software will help. ?
adamkaye said:
I'm having an interesting issue, and none of the things I've found on forum search seem similar. I recently replaced my XT1053 Dev Edition due to a cracked screen. I have an Apple Earpod headset the used to work fine for calls...that is, I never really bothered getting the buttons to work, but the headphones output audio just fine, and the mic worked in calls so I could leave my phone in my pocket.
However, recently with the new phone, I'm having an issue with the headset. Now the mic doesn't work on phone calls. Phone audio and music output fine. The other weird thing is that, if I'm listening to music and someone calls, and I pick up the call with the headset in (then find the mic doesn't work), I'll unplug the headset to use the phone regularly...but when I do, the phone defaults to speaker mode for some reason.
Not sure if this is (hopefully) an easy software fix, but if anyone has insights, I'd love to hear them. I don't think it is the headphones, as they work in my wife's iPhone just fine.
Click to expand...
Click to collapse
Hi,
I'm using a blackberry headset and having no issues with audio/mic. But I'm having the issue where the phone defaults to speakerphone mode when unplugging the headset in the middle of a call. This issue didn't go away with wipe cache partition, factory data restore and a warranty replacement!
BTW, i'm on stock XT1053...

No sound on call, mic not working for receiving end.

I'm having an issue with my Galaxy S6 920A on T-Mobile. If I originate a call in an area of weak signal many times the receiver cannot hear me, as if the mic is not working. Happens about 50% of the time. No problems with the mic, sound recorder is fine, I can make wifi calls and works every time. Incoming calls work most of the time (occasionally, maybe about one out of 10 calls has same issue). The outgoing channel is working because I can send DTMF tones using the keypad and the receiver will hear those, just not any voice from the mic. This is happening on two phones, one with Android 7.0 and one with Android 5.0.1. Also doesn't matter if I use a bluetooth headset, same issue. Can't have a phone where I have a 50/50 chance of my recipient hearing me. Any help would be appreciated.
Can anyone help on this? I'm trying to figure out if I have a physical problem with the phone or if they all work like this. Seems unusual that I would have two phones bought at different stores with different color and they both have this issue. Thanks.
krogalsky said:
I'm having an issue with my Galaxy S6 920A on T-Mobile. If I originate a call in an area of weak signal many times the receiver cannot hear me, as if the mic is not working. Happens about 50% of the time. No problems with the mic, sound recorder is fine, I can make wifi calls and works every time. Incoming calls work most of the time (occasionally, maybe about one out of 10 calls has same issue). The outgoing channel is working because I can send DTMF tones using the keypad and the receiver will hear those, just not any voice from the mic. This is happening on two phones, one with Android 7.0 and one with Android 5.0.1. Also doesn't matter if I use a bluetooth headset, same issue. Can't have a phone where I have a 50/50 chance of my recipient hearing me. Any help would be appreciated.
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