Wireless charging landscape issue - Galaxy Note5 Q&A, Help & Troubleshooting

Hi guys, so I think I've identified what might be causing this issue but I want to see if this is specific to my device or Samsung in general.
When I'm using Google Maps in landscape orientation and charging wirelessly, the hardware buttons would have random phantom presses which causes it to leave navigation or open recent apps. I have a tempered glass protector and I thought that might be the issue but it's not. I've used two wireless chargers (one desktop and one in the car) to see if it's the charger but even with the desktop charger, I still see the bug.
Can someone test this out? Use any wireless charger and Google Maps in navigation landscape mode and see if it bugs out. It'll take a min or two to have the phantom press.

mrjbn said:
Hi guys, so I think I've identified what might be causing this issue but I want to see if this is specific to my device or Samsung in general.
When I'm using Google Maps in landscape orientation and charging wirelessly, the hardware buttons would have random phantom presses which causes it to leave navigation or open recent apps. I have a tempered glass protector and I thought that might be the issue but it's not. I've used two wireless chargers (one desktop and one in the car) to see if it's the charger but even with the desktop charger, I still see the bug.
Can someone test this out? Use any wireless charger and Google Maps in navigation landscape mode and see if it bugs out. It'll take a min or two to have the phantom press.
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Click to collapse
I just tested this and did not experience the issue. Here is my setup...
Verizon Note 5
Samsung Clear View Case
No Screen Protector
Tylt Desktop Wireless Charger
I am not sure how quickly or frequently you see the issue. I watched my phone for 6 minutes and nothing happened.

Related

Touch problems while charging

Hello all,
I have strange problems while charging (wall charging only) my NOOKcolor: the touch screen is not responsive (either at all or very sluggish). On home screen I could launch programs, but not rearrange (drag), have to type very slow in order to get input, on lock screen cannot even unlock
If disconnecting the charger (from wall or cable from nook) it starts to work perfect.
My NOOKcolor is fully rooted, but the problem remains after un-root/factory rest.
Anyone else seen this behavior?
Any solution/suggestion?
Thanks,
Darky
Your problem is not unique and has been noted by many others. No fix was discussed yet though.
Mine doesn't do it. I saw on google it's one of the possible problems with a new unit. You might want to reflash to stock and exchange it.
I've noticed mine does it while playing Pocket Legends. If I have it on the charger, it will automatically tap-click on the screen when I'm using the joystick, so it starts to open all sorts of menus. So I pretty much can't play the game when charging.

[Q] Touchscreen issues. Replace now or wait?

Since day one, I've had touchscreen issues. When the charger is plugged in, the keyboard is unusable. One touch triggers keys all over the place faster than I could ever touch the screen. Unplugging the charger fixes that issue.
After a while, phantom presses start happening. If an app supports multitouch zoom, it becomes impossible to scroll instead of zooming. Keeping the screen clean seems to delay the problem from happening. If the problem presents, just cleaning the screen won't help. I have to turn the display off and back on for any effect. I've heard putting on a screen protector helps with this issue, but I haven't had a chance get one. If the screen protector just masks the issue, that doesn't seem like a good fix.
Should I try to get a replacement Nook Color now that doesn't have these issues or should I wait until the last month of my warranty to see if I can get more developed hardware? There doesn't seem to be a consensus if these issues are hardware or software.
scratchfury said:
Since day one, I've had touchscreen issues. When the charger is plugged in, the keyboard is unusable. One touch triggers keys all over the place faster than I could ever touch the screen. Unplugging the charger fixes that issue.
After a while, phantom presses start happening. If an app supports multitouch zoom, it becomes impossible to scroll instead of zooming. Keeping the screen clean seems to delay the problem from happening. If the problem presents, just cleaning the screen won't help. I have to turn the display off and back on for any effect. I've heard putting on a screen protector helps with this issue, but I haven't had a chance get one. If the screen protector just masks the issue, that doesn't seem like a good fix.
Should I try to get a replacement Nook Color now that doesn't have these issues or should I wait until the last month of my warranty to see if I can get more developed hardware? There doesn't seem to be a consensus if these issues are hardware or software.
Click to expand...
Click to collapse
That must be frustrating. Mine does not behave this way at all (though I've only had it for 4 days). If you bought it in the store, I'd exchange it. If you bought it via the BN ebay store, I'd try the screen protector first as I hear it's quite an ordeal returning it via ebay.
This us a very common issue. It has something to do with sensitivity of the screen increasing greatly when the unitbis charging or the screen brightness is way up. I just chage mine at night and don't worry about it.
I was having a lot of problems with phantom touches -- I even replaced my 2nd NC just to get another one that had the same issue. I ended up putting on a B&N anti-glare screen protector and haven't witnessed any phantom touches since then.
Edit: I actually meant to post this in the other phantom touches thread. ;/
Happens a lot to me even while unplugged. Known issue. Until I pick up a B&N screen protector I find locking the device and a quick wiping of the screen with a microfiber or any soft cloth (my shirt works in a pinch) removes moisture and oil build-up that is causing the uber-sensitive digitizer to register phantom touches.
Sent from my Nook Color using Tapatalk

KFTHD 7 Auto Dimming By Itself. How to Stop This?

I have a Brand New Kindle Fire HD 7. I have it Rooted with Apex Launcher. From Time to time the display just shuts off on its own. I have Screen Timeout set to never, but it still continues to do this. Does anyone know how to make this stop? Maybe through the build.prop or another way. If anyone needs more info just let me know.
Mine was driving me crazy with that, but I finally figured out the problem; It was the magnetic closure on my case setting off the dim command. Apparently Amazon has a case that wakes up/sleeps the HD automatically. I just flipped my case around, so that now it opens the opposite direction of a book and it solved the problem.
Holy testicles I have a case with a magnetic latch too that has to be it!
Mine was opening with the charger ports close to the magnet latch. I'm not using an hd case on for some other tab it's a little small for mine but it works and its real leather. I just flipped it around so the ports are further from the ports hopefully this solves it. Thanks button hit!
After 24 hours of testing this problem is fixed it was the magnet on my case Thanks!

ME572CL touch screen problem

Hi,
I have recently bought my tablet, in last two days my tablets acts a bit crazy, sometimes I touch a point but another point reactions
for example when i`m typing and press a word it types another word or opens notifications or even gets out of application.
How can I solve my problem?
thanks
Touch does occasionally seem to be off a bit for me as well. I keep wondering if the problem is my tempered glass screen protector and me being used to a device that has an extremely sensitive touch screen.
This can sometimes happen when using the tablet while plugged into the charger. Especially if not using the factory provided USB charging cable.
muiriddin said:
Touch does occasionally seem to be off a bit for me as well. I keep wondering if the problem is my tempered glass screen protector and me being used to a device that has an extremely sensitive touch screen.
Click to expand...
Click to collapse
After removing the screen protector my inaccuracy issue went away. So my issue was probably different than the original poster...
lexridge said:
This can sometimes happen when using the tablet while plugged into the charger. Especially if not using the factory provided USB charging cable.
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it seems that it is relevant with electricity since this problem happens only when I hold it in my hand

[Q] Keyboard Dock Messing up screen when closed

As per title really.. Over the last couple of months, I've noticed a weird "ring" shape appear in the centre of my TF701's display that affects touch input. And it only appears when docked to the keyboard and closed for any length of time (its as if the dock closed position isn't quite right and keys are pressing up into the screen). I've checked my dock and looks and seems to function ok, but I'm a bit concerned that this is a relatively recent thing. I should say that after a few minutes, the display seems to correct itself, but this isn't normal behaviour...
Has anyone noticed or experienced similar?
jms_uk said:
As per title really.. Over the last couple of months, I've noticed a weird "ring" shape appear in the centre of my TF701's display that affects touch input. And it only appears when docked to the keyboard and closed for any length of time (its as if the dock closed position isn't quite right and keys are pressing up into the screen). I've checked my dock and looks and seems to function ok, but I'm a bit concerned that this is a relatively recent thing. I should say that after a few minutes, the display seems to correct itself, but this isn't normal behaviour...
Has anyone noticed or experienced similar?
Click to expand...
Click to collapse
I've experienced the same thing. I assumed it was because the surface of my tablet wasn't perfectly flat but instead slightly concave. I get the same problem if I put my tablet in a certain case in my backpack without the keyboard dock -- this apparently puts pressure on the screen with the same result.
I've tried putting a thin microfiber cloth between the dock and the screen when closing it, but the problem still occurs. When it happens I don't consider it a big deal though -- after a relieving the pressure, the screen returns to normal in a minute or two. To eliminate the problem I now usually carry the tablet and the dock in separate cases in my backpack, because I don't use the dock most of the time.

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