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Hi,
the title basically says it all: Since the 4.3 Update, my HTC One suffers from severe battery drain. Before the update the battery would last 2 days easily. Now however, around noon of the second day, the battery is down to almost 5%. Especially over night it now goes down 10-15% where before the update it only dropped by 2% or something over night.
I have installed a battery monitor (Batterystatsplus) and noticed that the app "HTCBackupReset" seems to drain the battery and causes wakelock. I can't seem to deactivate this app. Any ideas/solution/people having the same issue?
If you want to squeeze more battery life out of your phone install the ElementalX kernel and leave the settings on default. My battery went from lasting barely a day (12 hours), to lasting for almost a day and a half (18 hours). Although it might not make your battery last for two days every little bit counts.
(Wow, I sounded like I was marketing a product then lol)
Insanity133 said:
If you want to squeeze more battery life out of your phone install the ElementalX kernel and leave the settings on default. My battery went from lasting barely a day (12 hours), to lasting for almost a day and a half (18 hours). Although it might not make your battery last for two days every little bit counts.
(Wow, I sounded like I was marketing a product then lol)
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Click to collapse
The built-in battery saving mode gets me enough battery life. At least it did until with the 4.3 update said "HTCBackupReset"-App started to drain the battery bad!
I do not want to install other kernels or stuff like that. Iam on stock unrooted and want to stay there. But I want to know if there's a way to get rid of this app or deactivate it. Otherwise I will try contacting the HTC support which will, of course, have no effect at all.
Mad-Matty said:
The built-in battery saving mode gets me enough battery life. At least it did until with the 4.3 update said "HTCBackupReset"-App started to drain the battery bad!
I do not want to install other kernels or stuff like that. Iam on stock unrooted and want to stay there. But I want to know if there's a way to get rid of this app or deactivate it. Otherwise I will try contacting the HTC support which will, of course, have no effect at all.
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Click to collapse
Its probably just the htc auto backup and it's been set to back up daily or something... Try removing your HTC account from the accounts and sync menu
chenchen399 said:
Its probably just the htc auto backup and it's been set to back up daily or something... Try removing your HTC account from the accounts and sync menu
Click to expand...
Click to collapse
I neither have an HTC account nor do I actually use HTC auto backup. Otherwise I wouldn't wonder why this app drains my battery, would I?
I have the same problem. Could you find a solution yet?
Healtheater said:
I have the same problem. Could you find a solution yet?
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Click to collapse
I contacted HTC support. They said factory reset is all that would help. Did that and battery life is awesome now (three days straight with moderate usage!).
Try contacting the support and bother them with the problem. They need to know there is something wrong with the software.
Oh btw after resetting there was some of the Google services causing wakelock again - a reboot fixed this.
Mad-Matty said:
I contacted HTC support. They said factory reset is all that would help. Did that and battery life is awesome now (three days straight with moderate usage!).
Try contacting the support and bother them with the problem. They need to know there is something wrong with the software.
Oh btw after resetting there was some of the Google services causing wakelock again - a reboot fixed this.
Click to expand...
Click to collapse
I already made a factory reset in the last hour and re-configured my phone. I still got the same problem
The app that drains the battery is now called "UDove" and before it was "com.qualcomm.privinit". Their all in the same process as "htcbackupreset"
I think i have to contact htc support, too...
EDIT: contacted HTC support and they said i have to send in my phone for repair. Are they stupid? This happened after android 4.3 update, how could this now be a hardware problem?
Have you any suggestions what else i can do? Do you backup your phone with either google or htc account? Did you configure anything different before and after reset?
Ok, so I had a problem with my old Moto G 2014 and bought a new one. I've been using it for two days and I'm yet to get the battery life I used to have on my old one. With Kit Kat I used to get 4,5 hours of screentime. When updated to Lollipop I went to 5,5-6 hours of screentime. With the new one I'm getting 4,2 hours of screentime tops. The phone came with Lollipop already so I was hoping to get my old battery life (or better, as it is a new phone).
"Android Services" is having an abnormal use of battery (as seen on screenshots) and it is actually eating more battery than screen on some point which was NEVER the case before.
As for screentime, right now I'm with 75% battery and 1,1 hour of screentime. Usually on the old phone I'd get 1,1 hour of screentime with something like 87%.
The battery consumption overnight is also abnormal. I went to sleep with 85% and the phone in airplane mode and woke up to 80% - 7 hours without use nor signal searching (I know the phone uses battery overnight but 5% in airplane mode is too much for my experience). The charts didn't show any sign the phone was awoke on this time.
I've already frozen Motorola apps, did all the recommended settings - that I had on my old phone - (location with low battery use, turned off printing services (and frozen them too), wi-fi automatic searching off, etc), I am yet to use 3G/mobile network (so far I have only used wi-fi), the screen brightness is close to the minimal (automatic brightness is off), etc, so I don't know what the problem is (and I don't want to factory reset my phone now and lose all the app settings I just redid).
I want to know if you guys have any idea of something I can do or understand the "Included Packages" used by Android System (which obviously is eating the battery, I just want to find out why and fix it).
Thank you!
Fixed it. The solution was clearing the cache of the apps listed on the Android System battery stats + doing a cache wipe on Recovery Mode.
Talked too soon, here I am with only 16% left and only 4h10m of screentime. Can anyone help?
blackliquidedit said:
Talked too soon, here I am with only 16% left and only 4h10m of screentime. Can anyone help?
Click to expand...
Click to collapse
Can you post your latest screenshots please? Also, go to Settings -> Battery and tap the battery graph and post a screenshot of that as well...
So I did a factory reset, reinstalled the apps, redid all the settings and did a battery calibration. Yet, I'm with 17% and only 4 hours of screentime. It's very frustrating. It's two hours less than what I used to get. And the worst is that I can't just turn the phone back and say that the battery isn't as good as my old phone one. It is either a Motorola/Android setting or I was just given a bad battery. Again, very frustrating.
I haven't been using FM Radio, DropBox (wth this NativeDropbox agent), so I don't understand these on Android System, and I'm only using wi-fi.
Any help?
I don't know what's causing it.. I had 30% left with 5h+ of screen on time yesterday, the battery life's fantastic. Without using battery saver mode aswell, I only have the brightness set to min most of the time (bright enough inside) & location off.
In my old one I'd get to 6 hours with similar settings (location was turned on though, with low battery use, and it didn't bother). I don't want to have to turn my phone into a stick to get reasonable battery life.
I'm thinking about reflashing the original rom (since it doesn't void the warranty). It will be the second reset I'll give my phone in less than a week. Do you guys think it can do something useful or will I just waste my time?
blackliquidedit said:
I'm thinking about reflashing the original rom (since it doesn't void the warranty). It will be the second reset I'll give my phone in less than a week. Do you guys think it can do something useful or will I just waste my time?
Click to expand...
Click to collapse
I prefer KitKat too. If you like Lollipop as a whole and the only thing bothering you is that battery drain, I suggest you get a Custom ROM which is based on Lollipop (I'm using this one: http://forum.xda-developers.com/moto-g-2014/development/pf-cm-t3127531) and it's working quite fine.
If you want a Custom ROM based on KitKat, go for MicroKat ROM.
Btw, turn off auto brightness for your phone and drag the brightness slider to the minimum (or wherever you're comfortable keeping it) because detecting the surrounding light and adjusting the brightness consumes more battery. Let us know what decision you make and how the results turn out to be for you...
I've been doing some stressing tests. With location services turned off I've been able to get 5.5 hours of screentime (this was the only thing left to do on the battery saving checklist). 5.5 hours with 1% left of battery. This is still less than I used to get on my old Moto G 2014, on which I once got 6.15 hours with 3 or 4%. However, this must be some firmware bug or setting, IDK (and no one here seems to know nor care), so I guess I will only wait on a update maybe. I've tried everything but flashing a different rom. Flash a stock rom is still an option but IDK if I want to reset and do all again with the risk of it doesn't work.
Right now I just put my phone to charge with 13% and less than 4.4 hours of screentime. I might have to settle for this, but comparing to what I had it is very frustrating.
I'll update if I "fix" it or if I decide to flash the stock rom (I'm not up for flashing a modified rom because I don't want to unlock the bootloader and lose the warranty).
Actually the stock rom I mean is the firmware. Sorry about this mess up. And I'm about to do this as my last attempt of having my 6-hour-screentime-batery-life.
blackliquidedit said:
Actually the stock rom I mean is the firmware. Sorry about this mess up. And I'm about to do this as my last attempt of having my 6-hour-screentime-batery-life.
Click to expand...
Click to collapse
Flash stock firmware? Aren't you already on stock?
I understand not wanting to install a custom ROM but you can try performing a factory reset on your phone. In order to back up your apps to SD Card, root the phone (It can be rooted without unlocking the bootloader or losing your warranty) and back up your apps using Titanium Backup.
Sent from my Moto G 2014 using Tapatalk
Solved
Ok, I think I got it.
My Moto G XT1069 came from factory with Lollipop, so I didn't have to update OTA or anything. What I did was: I flashed via fastboot the Lollipop stock rom/firmware (one I easily got on Google, that I came to know is the OTA update from 4.4.4 > 5.0.2, as the "System version" is different of the one I used to have). This solved my battery problem. No bootload unlock needed, so no warranty void.
I guess some bug with Moto G's factory Lollipop is causing poor battery life, so for anyone's experiencing similar problems, this is what got mine fixed.
dakshay95 said:
Flash stock firmware? Aren't you already on stock?
I understand not wanting to install a custom ROM but you can try performing a factory reset on your phone. In order to back up your apps to SD Card, root the phone (It can be rooted without unlocking the bootloader or losing your warranty) and back up your apps using Titanium Backup.
Sent from my Moto G 2014 using Tapatalk
Click to expand...
Click to collapse
I know it is a different matter but how do I root my phone without unlocking the bootloader?
blackliquidedit said:
I know it is a different matter but how do I root my phone without unlocking the bootloader?
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Click to collapse
Try the Kingroot application. I think it's possible. Lots of videos and tutorials out there as well
Sent from my Moto G 2014 using Tapatalk
---------- Post added at 08:57 PM ---------- Previous post was at 08:51 PM ----------
Just wanted to know, which firmware did you flash? Can you put the link on here? Glad that your issue is resolved !
Sent from my Moto G 2014 using Tapatalk
I flashed this one: https://mega.co.nz/#!MMpCGYSJ!yMa0_a1dwPgxy7aTGN78uEjgedx3Sd-eo_D2kopf5Yo
My device is unrooted
Everything was going great until the newest update that came last week. Since this my battery life has gone down hill fast. I feel like I'm back on my G1.
I have two questions is anyone else having this issue at all?
My other question is all my previous phones have had SD card spots so when I reset myphone all my pictures are stored there. If I reset myphone do I lose all my pictures?
Battery life has been good for me on that build and the recent fi build as well. Do you have a secondary battery meter like better battery stats? There is no sd card in the phone so yes that would be lost.
of course you can check why your battery times have dropped.. like maybe a stuck process or a certain app draining battery. im nearly 100% sure its not because of the update, but it can be user related. your signal quality could be worse as well, which will also drain battery faster.
wondercoolguy said:
My device is unrooted...
My other question is all my previous phones have had SD card spots so when I reset myphone all my pictures are stored there. If I reset myphone do I lose all my pictures?
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Click to collapse
yes
why not use an auto photo backup app like picasa or similar?
you really should be doing this regardless. countless times people have come on here all frantic because something happened to their device and they lost all pics needlessly.
bweN diorD said:
yes
why not use an auto photo backup app like picasa or similar?
you really should be doing this regardless. countless times people have come on here all frantic because something happened to their device and they lost all pics needlessly.
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Click to collapse
Cause I dont want Obama see my pictures!!! J/k
You bring up a good point I'll start the back up process when I get home....As I move closer to resetting my phone to see if it will fix my batterylife issue
simms22 said:
of course you can check why your battery times have dropped.. like maybe a stuck process or a certain app draining battery. im nearly 100% sure its not because of the update, but it can be user related. your signal quality could be worse as well, which will also drain battery faster.
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Click to collapse
When I feel my phone getting hot or I notice the drain is going on I turn off my phone let it set to cool down or I just straight up restart it.
I live a pretty routine based life, Work, Church, Gym, Home.... So my signal life hasn't changed. My usage hasn't gone up or down....but my battery has since that update.
I do have battery apps to keep an eye on things. Display is number (of course) and number 2 which isn't normal is Android OS.
simms22 said:
of course you can check why your battery times have dropped.. like maybe a stuck process or a certain app draining battery. im nearly 100% sure its not because of the update, but it can be user related. your signal quality could be worse as well, which will also drain battery faster.
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Click to collapse
One thing else I just noticed is my phone doesn't hit deep sleep either
Deep sleep is at 4hrs and 300mhz is at 13hrs
wondercoolguy said:
When I feel my phone getting hot or I notice the drain is going on I turn off my phone let it set to cool down or I just straight up restart it.
I live a pretty routine based life, Work, Church, Gym, Home.... So my signal life hasn't changed. My usage hasn't gone up or down....but my battery has since that update.
I do have battery apps to keep an eye on things. Display is number (of course) and number 2 which isn't normal is Android OS.
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Click to collapse
well, what ive found out iver the years that im with android is that battery apps are pointless, and end up using your battery. just check you regular battery usage/stats. nobody uses their phones the exact same way every single time, its impossible. and when you are out, walking around, or driving, your signal quality will change, constantly. and apps, many times they will get a process stuck, and drain much more battery than normal. and then there is google play services, that will occasionally drain lits of battery, especially when its updating itself. in reality, there are numerous other reasons, besides the update, that will make you battery drain quicker. too numerous to list, lol.
simms22 said:
well, what ive found out iver the years that im with android is that battery apps are pointless, and end up using your battery. just check you regular battery usage/stats. nobody uses their phones the exact same way every single time, its impossible. and when you are out, walking around, or driving, your signal quality will change, constantly. and apps, many times they will get a process stuck, and drain much more battery than normal. and then there is google play services, that will occasionally drain lits of battery, especially when its updating itself. in reality, there are numerous other reasons, besides the update, that will make you battery drain quicker. too numerous to list, lol.
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my battery also has been going deep underground after last security update! nothing changed in the usage or the number of apps that i keep installed, so the suspect that the drain depends on the update in my opinion is becoming more and more real.
i also keep checking battery's stats and there isn't any anomaly or discrepancy compared to pre-update's stats.
I am in the same boat. I was using about 2-3 percent an hour before the security patch. But since the patch dropped I've been averaging about 10 percent an hour. I have to recharge at least once in the middle of the day. None of my apps changed.
Same here, noticeable difference in battery performance since last weeks update. Only change to apps is I am now using Google fit since last week, thought it was that but battery stats say otherwise.
Sent from my Nexus 6 using XDA Free mobile app
So last night I backed up all my pictures on my computer and the cloud. Tonight I will reset my phone before bed Ill have a better idea of what it will do tomorrow. It kinda stinks because I have this zooper/launchy/popup widget masterpiece going on my homescreen
Ill report back....
I have noticed the same issue since the OTA patch. Reminded me of my old Galaxy S where it would not go into deep sleep after being unplugged at a full charge without a reboot. I've gone without a reboot and with rebooting since the update and my phone is much better off after a reboot. About 7% per hour lost without compared to about 3-4% per hour lost with a reboot. Pretty consistent usage on a daily basis. Just my personal observation. I'm on AT&T though.
I got better battery life after the update... But then it went back to normal. I was being about 30 to 45 minutes extra SOT but now I'm back to my average times of 4-4:15 hours
Sent from my Nexus 6 using Tapatalk
Take this for what it is.... I wake up at 545 grab my phone since the update by the time I get to work 7am it would be 96 or below.... I reset my phone last night and the phone seems back to normal at 99%-98%when I sit at my desk..... All apps reloaded and working before bed.....
My N6 is worse off for battery too after OTA update of last week. Seems like Google Services has just gotten a lot more aggressive doing what it is supposed to be doing. I hope Marshmallow will fix this.
Sent from my Nexus 6 using Tapatalk
Well, mine also loses a lot per hr...and it alsways is the cell interface that is being kept awake over hours of time during a day.
Mainly email and Google services are the apps sucking it off...
Any ideas?
Factory reset and back to normal so far.
Sent from my Nexus 6 using XDA Free mobile app
I love the phone, but actual use doesn't drain the battery quickly, but standby does. I use avast battery saver, and it doesn't help. Over 20 minutes I lost 2 percent, or 1 percent every 45 minutes. It's annoying how quickly it drains. I have the unlocked edition with 6.0 for two days now, and battery life hasn't improved. Ive wiped the cache and have done a reset, but to no avail. Should I root and go to a different ROM, or try something else? thanks.
What kind of apps do you have installed? Have you gone into the battery details to see what's using the battery? I have had CM 13 and like it, but can't really tell much difference between it and stock besides having much better control and customization, things that I find it hard to live without (granted, I only had stock 6 for a few hours).
zstricky said:
What kind of apps do you have installed? Have you gone into the battery details to see what's using the battery? I have had CM 13 and like it, but can't really tell much difference between it and stock besides having much better control and customization, things that I find it hard to live without (granted, I only had stock 6 for a few hours).
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Click to collapse
AH this is my other account, but i have instagram and snapchat being the only auto refresh apps, and snapchat only loads when i open it so it doesnt sync when its on standby, and ive reinstalled instagram. Without it, nothing changes. So im at a loss as to changing roms or sticking with stock
Have you looked at the 'Battery' section in settings to see what it says about per-app usage? It lists the apps by how much each one has used, and gives useful information about how long each one has been active, how many times it has woken the phone, etc..... Not sure about stock, but in CM13 it even estimates how many mAh each one has used. I would try to figure out what exactly is using the battery before switching to a custom rom (unless you're wanting to switch anyway), because there's a chance that if it's a specific app that's causing the drain it will still do it on a custom rom. I would also get rid of any battery or system managers, savers, optimizers etc... I'm not saying that none of them ever work, but obviously they're not working for you, and could be part of the problem.
I don't lose any more than 5 percent overnight on CM13. There are only 3 issues [that I am aware of] that you may have going from stock to Cyanogenmod: Moto voice doesn't work (OK Google does), Android Pay probably won't work, and if you use Google Cardboard you'll have to change the dpi settings in display options, which is no big deal. The one thing that I miss from stock is Moto voice and being able to wake the phone with my customized hot phrase. Other than that everything 'just works' and is smooth, stable and super fast. And gets an update almost every day.
Hi,
I know there are many topics on the subject but I didn't find any solution to my problem.
So, since a couple weeks, about when I moved from Europe to the US, my phone drains significantly more battery than before. This has apparently nothing to do with screen brightness, wifi or cell data, since it occurs even in airplane mode during the night. I used to lose about 1-2% during a night, but now it's at least 15%.
You can find a couple screenshots from BetterBatteryStats there (sorry for broken link, it does not work otherwise): n.ethz.ch/~bauera/uploads/Screenshots/
So as I noticed, there are a couple wakelocks but nothing that could explain this large drain. Any idea what could be the reason and how to fix it?
FYI I am using the stock rom 23.4.A.1.232 with Android 5.1.1. Phone model is D5803. The OS was rooted directly when I got the phone in October 2015 and as I said, I did not have any battery problems until recently.
Thanks for your help!
Alex
that's the lollipop battery drain bug on mobile radio, marshmallow should have fix this
Thank you for your reply. However are you sure of that? The bug you are mentioning is apparently linked with mobile data, which I haven't even turned on since a couple reboots at least. Moreover, the battery stats for the night (from the built-in battery menu) show that the mobile network was fully off during that time (airplane mode).
alexounet2 said:
I am using the stock rom 23.4.A.1.232 with Android 5.1.1. Phone model is D5803. The OS was rooted directly when I got the phone in October 2015 and as I said, I did not have any battery problems until recently.
Thanks for your help!
Alex
Click to expand...
Click to collapse
I found this fix worked for me
Thanks for the suggestion! Unfortunately it didn't work in my case, I still lose about 2%/h in airplane mode and screen off.
alexounet2 said:
Thanks for the suggestion! Unfortunately it didn't work in my case, I still lose about 2%/h in airplane mode and screen off.
Click to expand...
Click to collapse
BBS - Better Battery Stats is your freind. There's also lots of tips in the thread on how to limit most of the common wakelocks.
There are several services in the new Play Services that are keeping your phone awake. With the introduction of wearable bluetooth there are new fitness services that are looking for your wearable devices constantly, disable them and your battery gets better. Obviously if you use fitness bands/trackers then this fix is not for you.
If you have a rooted phone download Disableservice from the playstore, it's a lot easier to use than Xprivacy and you don't need to install Xposed.
Once it's installed, open the system tab, open Google Play Services, then untick (disable) the following:
ConfigFetchService
FitnessSyncAdapterService
GoogleLocationManagerService
GoogleLocationService
NetworkLocationService
ProximitySettingInjectorService
UserPresenceService
WearableControlService
WearableService
WearableSyncService
then reboot your phone.
Disabling these from running should have no impact on your phone, it doesn't for me, and will give you 10-15% more battery life.
---------- Post added at 12:06 AM ---------- Previous post was at 12:00 AM ----------
Didgesteve said:
BBS - Better Battery Stats is your freind. There's also lots of tips in the thread on how to limit most of the common wakelocks.
There are several services in the new Play Services that are keeping your phone awake. With the introduction of wearable bluetooth there are new fitness services that are looking for your wearable devices constantly, disable them and your battery gets better. Obviously if you use fitness bands/trackers then this fix is not for you.
If you have a rooted phone download Disableservice from the playstore, it's a lot easier to use than Xprivacy and you don't need to install Xposed.
Once it's installed, open the system tab, open Google Play Services, then untick (disable) the following:
ConfigFetchService
FitnessSyncAdapterService
GoogleLocationManagerService
GoogleLocationService
NetworkLocationService
ProximitySettingInjectorService
UserPresenceService
WearableControlService
WearableService
WearableSyncService
then reboot your phone.
Disabling these from running should have no impact on your phone, it doesn't for me, and will give you 10-15% more battery life.
Click to expand...
Click to collapse
Solved Battery drain for Me
I was also suffering from the same battery drain issue, but after doing a lot of research on this forum, few tricks mentioned here worked for me.
It had been 6 days I bought the phone, so was very disappointed by battery life, did upgrade from PC to Lollipop, but still the problem persisted and even worse. So I decided to go back to Kitkat and followed steps here: http://forum.xda-developers.com/z3-c...d5833-t2906706
After downgrade the battery got somewhat better not satisfactory, so I followed the trick of complete drain upto 0% and charge to 100% (switchded off) after reading posts: http://forum.xda-developers.com/z3-c...5#post59797105 by Sydr08 #182
and cache clearing trick after 0% to 100% charge http://forum.xda-developers.com/z3-c...harge-t3207737
After doing 100% charge I turned ON with vol+ pressed but phone did not respond (I guessed that it didn't worked, so switched ON normally) but after booting I found few settings to be reset so I guess it worked
So finally this trick seems to work for me, now the drain has slowed down to a lot extent. I have used phone regularly (calls, games, whatsapp, Music etc), the battery has dropped to 76% in around 8 hrs ( without stamina mode ) just expecting it to last for two days, and more than that with satmina mode.
Firmware: .77 (India)
Model: D5833
Hi Aakm,
As you said, the tricks mentioned so far on this thread were not really effective, at least for me as well. I could live with that 25-30% left at the end of the day (it is still much better than my old Samsung GS2), but I would be glad to be back to the 2-3 days of moderate use as I had during my first months of ownership.
So I'll try this out over the next days and hopefully it will work, thanks for suggesting! It sounds a bit like magic to me but let's give it a try
Best regards,
Alex
Unfortunately the full drain+charge did not change anything for me. I did not try to downgrade to Kitkat but as I've had good battery on Lollipop for several months, I doubt it would help.
Anyway thanks for your help, but I guess I'll simply wait until Android M comes out and take the opportunity for a full factory reset, hoping it will solve the issue.
Please guys mark the star on the bug report, the more people agree, higher will be the chance that google decide that it's time to fix it
https://code.google.com/p/android/issues/detail?id=190396
sorry wrong theme