Moto X 1053 won't update - Moto X Q&A

My wife's 1053 Moto X on T-mobile will not update from 4.4.4 to 5.1, it's not the 32gb developer edition but the 16 gb version.
She hates it when I reset her phone so I'm trying to avoid that.
It either errors out or says no update found when I check for an update.
I've tried clearing the cache and it didn't help
I have over 5 gb free so space shouldn't be an issue
I'm trying to use the Motorola Device Manager to update, it just says it looking for an update and then that it found no update
But the model number is NA, so it doesn't seem like it even knows what update it's looking for.
Does anyone know any non destructive ways to get it to update?

Related

[Q] Checking for OTA Update Error

Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).
mikestrong19 said:
Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).
Click to expand...
Click to collapse
Do NOT upgrade until you've read another 24 hours on this board!!!!! I think you should take a second look at your status and see if you misread 4.4.2 as 4.2.2
If I may ask, why not update?
mikestrong19 said:
If I may ask, why not update?
Click to expand...
Click to collapse
If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.
doitinthedirt said:
If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.
Click to expand...
Click to collapse
Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.
mikestrong19 said:
Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.
Click to expand...
Click to collapse
Wow, what a waste. You could have just flashed the entire STOCK SBF as per the Return to Stock thread, and avoided costing Moto money, and hence raising the prices for everybody... :/
This would have repaired any filesystem corruption/damage, which is the only conceivable thing that might have caused your issue.
Your new one will probably have 4.4.2....which means no write protection disabling.
D'oh!
---------- Post added at 07:17 PM ---------- Previous post was at 07:17 PM ----------
You could have had FULL root on 4.2.2.

[Q] Brand New (build Jan 14) X keep from updating

I have a Verizon Moto X Dev Edition that I have never turned on. Had it a while. Build date Jan 2014. Currently using a Sprint Moto X bootloader unlocked, rooted, running 4.4.2 flashed to Page Plus. Like the way I have it set up and want to set up the new phone the same way. Page Plus now has 4g, throttled. Will get it set up before switching phones. Worried that if I connect to wifi it will update past 4.4.2 Would it even if it is not activated? Not sure that it is even on 4.4.2. If it"s not I would update it myself. Thanks for any help and suggestions.
Just curious, why don't you want anything past 4.4.2? What features on your olde phone can't you have with 4.4.4 or 5?
Anyways even if it updates itself you can always follow guides on here to get to pretty much any ROM you want.
1. Why not update?
2. It's easy to block the OTA. Google has the answer.

[Q] [XT1064] Is it possible to convert XT1064 to GPE (Google Play Edition)?

Hello, can someone help me convert my Moto G 2014 XT1064 (US) to the Google Play Edition?
I bought the Moto G on sale at Amazon a few days ago, then remembered why I had put off purchasing it previously, all of the Motorola bloatware!! No Motorola, I don't need an additional backup service, and I don't want your services constantly running and pinging home, and I'd like to get updates in a reasonable amount of time. My device said it was up to date but was still on KitKat, which was very disappointing.
So far I've unlocked my bootloader (via the official Motorola method) and I did successfully upgrade to Lollipop but it was the Motorola version.
These are the packages that I have downloaded:
Blur_Version.21.11.17.titan_retuaws.retuaws.en.US.zip (the motorola 5.0 update?)
Blur_Version.22.11.6.titan_retuaws.retuaws.en.US.zip (small update for motorola android 5)
GPE_XT1032_KOT49H.M004_CFC.xml.zip (stuck at Google screen with unlock icon, waited 30 minutes)
One issue is that it seems like both of the main sites that host the stock images have been down for a few days:
- http://sbf.droid-developers.org/phone.php?device=36 (DOWN as of 12/12)
- http://motofirmware.com/files/category/38-titan/ (DOWN as of 12/12)
I also used the MotoToolAioV3.1 with the GPE_XT1032_KOT49H ROM which resulted in a bootloop, I'm guessing this is for the 1st gen Moto G?
Right now I'm back on Motorola KitKat version 21.11.17.titan_retuaws.retuaws.en.US.
Is there a way to make my Moto G XT1064 stock GPE or should I look for a custom ROM that or should I try CyanogenMod 11?
One thing to note is that I was running on less that 50% battery when trying to flash GPE_XT1032_KOT49H with MotoToolAIO, could this have been an issue or is this only to prevent the battery from dying?
Thanks for the help guys!
P.S. It was not worth it saving $70 to get the on-sale version at Amazon rather than the Google Play Edition. I've not even been able to find out for sure if you can get the 2014 version with GPE, which makes this even more frustrating.
Also, which versions are compatible with each other or are none of them compatible unless stated? Will the 1st gen ROMs work on the 2nd gen phone?
there is no GPE edition for Moto G 2ND GEN.......... and 1st gen ROMS wont work in our phones.. flashing dem results results in a BOOTLOOP
ak88900 said:
there is no GPE edition for Moto G 2ND GEN.......... and 1st gen ROMS wont work in our phones.. flashing dem results results in a BOOTLOOP
Click to expand...
Click to collapse
Thanks, it's really disappointing that I can't have stock Android on a Moto G 2014 and have it somewhat easy to update. When is that going to change Google, come on, it's been the same ROM -> Bootloop -> flash -> brick -> hours of ADB and mfastboot for 5 or 6 years. Having 20 Motorola services phoning home and alerting me to signin to Motorola constantly is inexcusable, and makes this otherwise great phone a LEMON.
Is there a tool or method to strip out all of the Motorola junkware?
eeeee
derekm_ said:
Thanks, it's really disappointing that I can't have stock Android on a Moto G 2014 and have it somewhat easy to update. When is that going to change Google, come on, it's been the same ROM -> Bootloop -> flash -> brick -> hours of ADB and mfastboot for 5 or 6 years. Having 20 Motorola services phoning home and alerting me to signin to Motorola constantly is inexcusable, and makes this otherwise great phone a LEMON.
Is there a tool or method to strip out all of the Motorola junkware?
Edit: I don't understand, we have root, we have an unlocked bootloader, why can't this phone be 100% converted to a GPE phone? What's the technical limitation that's preventing this?
Click to expand...
Click to collapse
yeah all u gotta do is Root->install Titanium Backup->uninstall all unwanted bloatware
GPE---- well the gpe edition dosnt exist--
ak88900 said:
yeah all u gotta do is Root->install Titanium Backup->uninstall all unwanted bloatware
GPE---- well the gpe edition dosnt exist--
Click to expand...
Click to collapse
Oh, sweet, thank you so much!
It probably seems like a "duh" but this tip should be a sticky!
I never once have read somewhere that the Moto G 2014 doesn't have a Google Play Edition. Eventually I suspected that it didn't but only after an hour of flashing and bootloops.
So this is not the 2014 version? https://play.google.com/store/devices/details/Moto_G_Google_Play_edition_8GB?id=moto_g_8gb&hl=en Is the model number of the GPE phone I just linked to XT1032?
.
derekm_ said:
Oh, sweet, thank you so much!
It probably seems like a "duh" but this tip should be a sticky!
I never once have read somewhere that the Moto G 2014 doesn't have a Google Play Edition. Eventually I suspected that it didn't but only after an hour of flashing and bootloops.
So this is not the 2014 version? https://play.google.com/store/devices/details/Moto_G_Google_Play_edition_8GB?id=moto_g_8gb&hl=en What's the model number of the GPE phone I just linked to?
Click to expand...
Click to collapse
A varient of XT1032
Man you must be dumb if you think you can flash the moto g 2013 gpe rom to the 2nd generation moto g. It's like me trying to flash a GS5 or Note 4 ROM on my GS4. It will never work and results in a softbrick or worse. Also quit being so dramatic. This motorola rom is as close to stock android as you are gonna get from an OEM. If you want to get rid of the unintrusive motorola services just root and remove the unwanted apps with titanium backup.
ImperiousRex89 said:
Man you must be dumb if you think you can flash the moto g 2013 gpe rom to the 2nd generation moto g. It's like me trying to flash a GS5 or Note 4 ROM on my GS4. It will never work and results in a softbrick or worse. Also quit being so dramatic. This motorola rom is as close to stock android as you are gonna get from an OEM. If you want to get rid of the unintrusive motorola services just root and remove the unwanted apps with titanium backup.
Click to expand...
Click to collapse
It's certainly not obvious at first glance that there is not a GPE version of the 2014 version of the Moto G.
What's the technical reason that I can't flash the rom on a different device? Hardware driver support? Config files?
Is it really that difficult for Android to support having multiple drivers available for different hardware? Windows does it just fine. Linux does it.
I can't seem to root the XT1064, most people seem to end up in bootloops when trying to and so did I, so no Titanium Backup at the moment.
This is as close to stock as many manufacturers offer?? That's very disappointing.
derekm_ said:
It's certainly not obvious at first glance that there is not a GPE version of the 2014 version of the Moto G.
What's the technical reason that I can't flash the rom on a different device? Hardware driver support? Config files?
Is it really that difficult for Android to support having multiple drivers available for different hardware? Windows does it just fine. Linux does it.
I can't seem to root the XT1064, most people seem to end up in bootloops when trying to and so did I, so no Titanium Backup at the moment.
This is as close to stock as many manufacturers offer?? That's very disappointing.
Click to expand...
Click to collapse
dude try the root kernel(thanks to @savoca) and BETA-SUPERSU-v2.38.zip(http://forum.xda-developers.com/moto-g-2014/general/twrp-twrp-backup-t2964330) worked for me/
it takes about 10 minutes to boot...........
ak88900 said:
dude try the root kernel(thanks to @savoca) and BETA-SUPERSU-v2.38.zip(http://forum.xda-developers.com/moto-g-2014/general/twrp-twrp-backup-t2964330) worked for me/
it takes about 10 minutes to boot...........
Click to expand...
Click to collapse
Thanks, I'll try that today.
I tried the xt1064_lollipop_boot.img version yesterday with the 2.16, 2.35, 2.38, 2.39 but I might not have waited long enough on some of them (did wait 15+ minutes with 2.16 with no luck).
What screen was it on while booting? Was it ever a completely black screen (with backlight on) for an extended period of time?
What ROM / OS version were you on when you rooted it?
derekm_ said:
Thanks, I'll try that today.
I tried the xt1064_lollipop_boot.img version yesterday with the 2.16, 2.35, 2.38, 2.39 but I might not have waited long enough on some of them (did wait 15+ minutes with 2.16 with no luck).
What screen was it on while booting? Was it ever a completely black screen (with backlight on) for an extended period of time?
What ROM / OS version were you on when you rooted it?
Click to expand...
Click to collapse
i got the bootlogo for over 15mins.. and finally booted up...
i am using XT1068 Dual sim stock lollipop 22.11.16(XT1064 firmware):silly:
ak88900 said:
i got the bootlogo for over 15mins.. and finally booted up...
i am using XT1068 Dual sim stock lollipop 22.11.16(XT1064 firmware):silly:
Click to expand...
Click to collapse
Are you using the stock Lollipop recovery or TWRP?
How do you get into recovery from Lollipop? I've tried all different combinations of power/volume buttons but cannot get past the Broken Android screen.
By "flash SuperSU" does everyone mean using "adb sideload superSU.zip" from recovery?
derekm_ said:
Are you using the stock Lollipop recovery or TWRP?
How do you get into recovery from Lollipop? I've tried all different combinations of power/volume buttons but cannot get past the Broken Android screen.
By "flash SuperSU" does everyone mean using "adb sideload superSU.zip" from recovery?
Click to expand...
Click to collapse
The rom seems to replace the flashed Recovery with the stock..... I flash the recovery every time I want..... :-/
Place the SuperSU.zip(v2.38 beta worked for me). In your INTERNAL memory and boot into recovery(TWRP) flash it..
ak88900 said:
The rom seems to replace the flashed Recovery with the stock one...... I flash the recovery every time I want..... :-/
Place the SuperSU.zip(v2.38 beta worked for me). In your INTERNAL memory and boot into recovery(TWRP) flash it..
Click to expand...
Click to collapse
I pushed SuperSU 2.38 to /data/local/tmp/ because that's the only place that I could write to as far as I know.
I booted into recovery and installed SuperSU then rebooted (I didn't clear any cache manually).
The phone is on the Warning Bootloader Ulocked screen and rebooting. I'll let it sit for about 20 minutes and see if anything good happens. Thanks for the assistance.
Edit: is mine on the wrong screen? You said yours stayed on the "bootlogo", is that the Motorola splash screen or the "Warning Bootloader Unlocked" screen?
Edit: IT WORKED! Thank you!!
Edit: Looks like it's bootlooping after reboot.
derekm_ said:
I pushed SuperSU 2.38 to /data/local/tmp/ because that's the only place that I could write to as far as I know.
I booted into recovery and installed SuperSU then rebooted (I didn't clear any cache manually).
The phone is on the Warning Bootloader Ulocked screen and rebooting. I'll let it sit for about 20 minutes and see if anything good happens. Thanks for the assistance.
Edit: is mine on the wrong screen? You said yours stayed on the "bootlogo", is that the Motorola splash screen or the "Warning Bootloader Unlocked" screen?
Edit: IT WORKED! Thank you!!
Edit: Looks like it's bootlooping after reboot.
Click to expand...
Click to collapse
Yeah it bootloops at every reboot..... But eventually it'll boot up..... Hope someone comesup with a more stable rooting method

[Q] No CF-Auto-Root for XT1064? XT1063 works fine?

Hi,
I just got a new Moto G, but it's the XT1064 version. I'd like to root, but it seems there's no XT1064 option for CF-Auto-Root from Chainfire. Should I use the XT1063 one?
http://autoroot.chainfire.eu/
motorola XT1063 titan_retuglb titan_umts MSM8226 msm8226 KXB21.85-17 4.4.4 11 720 230 Download a71b95caf989138032a5c4f0dad83519 2 387
Thanks
Sakura90 said:
Hi,
I just got a new Moto G, but it's the XT1064 version. I'd like to root, but it seems there's no XT1064 option for CF-Auto-Root from Chainfire. Should I use the XT1063 one?
http://autoroot.chainfire.eu/
motorola XT1063 titan_retuglb titan_umts MSM8226 msm8226 KXB21.85-17 4.4.4 11 720 230 Download a71b95caf989138032a5c4f0dad83519 2 387
Thanks
Click to expand...
Click to collapse
I have had a huge amount of frustration attempting to root the XT1064 over the past couple of days. If you're not afraid of reflashing your phone then you can try it but I highly doubt you'll be able to get it to work.
You can easily upgrade it to Lollipop with "official" firmware, but rooting has given me bootloop after bootloop.
After purchasing the Moto G XT1064 and spending 8+ hours trying to update and root the phone and remove all of the Motorola crapware, I eventually gave up. Right now I have version 22.11.6 installed, which is named "Blur_Version.21.11.17.titan_retuaws.retuaws.en.US.zip", it makes sense to include the old version number, but they should at least call it "Blur_Version_from.21.11.17.titan...".
I really wish Google would REQUIRE manufacturers to release a stock android rom and an easy way to flash it with every consumer Android phone sold. Then developers could focus on improving the phone instead of millions of programmer-hours wasted on trying to remove the crapware and get it updated.
If you're a developer who wants a clean phone and don't want to waste dozens of hours screwing with flashing roms, just get a GPE or Nexus device, it's not worth saving $200. It's a great phone, but if you were looking for a phone that is easy to develop with, this doesn't seem like the right one. After my Droid X I swore off non-nexus devices, but the Amazon sale got me.
A couple of people claim to be able to get UPDATE-SuperSU-v2.16.zip working, (yes, SuperSU v2.39 exists now, it probably won't work though), but many more people (including myself) were not able to get it working.
Good luck! Please report back if you find a good solution, I'm guessing that many people are tired of the hoops we have to jump through to get a non-crapware stock Andorid device.
The seller kindly told me he can exchange my XT1064 for an XT1063, as rooting is my first concern (need to get Japanese fonts on it). So I hope to easily root with CF-Auto-Root now. I'll get my new phone in two days. I'm already crossing my fingers . Rooting should be a readily available option by the manufacturer, just like Motorola offers you to unlock the bootloader. Otherwise you're extremely limited. For example, to change a font. Samsungs let you do it in the original firmware, something as basic as this should already be in stock Android. And at least ext2 support, it's a Linux FS from 1993. We are stuck with crappy FAT32.
Btw, I just found this tweet by Chainfire: https://twitter.com/chainfirexda/status/533298320647925760
@ChainfireXDA are you going to be doing a CF-Auto-Root for the moto g xt1064? or will the one for the 1063 work? @Bobboman_2000 1063 version should work
Can you try it on the XT1064? I don't know the risk, but if you say you can reflash the firmware, maybe you can go back?
Sakura90 said:
The seller kindly told me he can exchange my XT1064 for an XT1063, as rooting is my first concern (need to get Japanese fonts on it). So I hope to easily root with CF-Auto-Root now. I'll get my new phone in two days. I'm already crossing my fingers . Rooting should be a readily available option by the manufacturer, just like Motorola offers you to unlock the bootloader. Otherwise you're extremely limited. For example, to change a font. Samsungs let you do it in the original firmware, something as basic as this should already be in stock Android. And at least ext2 support, it's a Linux FS from 1993. We are stuck with crappy FAT32.
Btw, I just found this tweet by Chainfire: https://twitter.com/chainfirexda/status/533298320647925760
@ChainfireXDA are you going to be doing a CF-Auto-Root for the moto g xt1064? or will the one for the 1063 work? @Bobboman_2000 1063 version should work
Can you try it on the XT1064? I don't know the risk, but if you say you can reflash the firmware, maybe you can go back?
Click to expand...
Click to collapse
I'll probably try it tonight. Will let you know the result.
You can change the file systems using: TWRP2.7.1.1-titan-motog-2014.img as your recovery.
I agree about the manufacturers. I thought it was growing pains in the early days of Android but we millions of us have to waste several hours trying to get decent security, privacy, and performance out of our phones. All anybody wants is stock Android.
Great if you try, I've seen no feedback of someone using it on XT1064. Won't changing the recovery affect future OTA updates? I was thinking of trying Stickmount with NTFS-3G. It only needs rooted device.
Sakura90 said:
Great if you try, I've seen no feedback of someone using it on XT1064. Won't changing the recovery affect future OTA updates? I was thinking of trying Stickmount with NTFS-3G. It only needs rooted device.
Click to expand...
Click to collapse
I was able to get 5.0 rooted. Not with CF Auto Root though.
I used TWRP2.7.1.1-titan-motog-2014.img and BETA-SuperSU-v2.38.zip but SuperSU had to be put on my internal storage.
Can you go back to stock recovery after installing SuperSU? As to have future OTA updates. I'm mean, only use TWRP for rooting.
derekm_ said:
I was able to get 5.0 rooted. Not with CF Auto Root though.
I used TWRP2.7.1.1-titan-motog-2014.img and BETA-SuperSU-v2.38.zip but SuperSU had to be put on my internal storage.
Click to expand...
Click to collapse
You put SuperSU on internal storage because that's the only way TWRP can flash it or because that's the only way you could get root (I.e., flashing from external storage didn't work)?
I have tried both CFAutoRoot and flashing SuperSU from external storage. SuperSU resulted in bootloop. AutuRoot worked but I couldn't power off my phone without the next power up throwing things into a bootloop. I chose not to leave my phone on all the time, so flashed a non-root backup.
I haven't tried flashing SuperSU from internal storage. So maybe that's something to try.

Restoring XT1900-1 to stock with no backups

I lent a phone out to a friend and received it back with the boot loader unlocked and the system, data, and internal storage wiped. I don't know if they were trying to run custom firmware or what.
I was thinking of just flashing something on it, but I was wondering if there would be any way to return it back to stock (or as close as possible). It was purchased from Google. Confirmed to be an Android One Moto X4, 32 GB from my order history.
I'm assuming that this is a US version XT1900-1.
The firmware is here: https://mirrors.lolinet.com/firmware/moto/payton/official/FI/
Here is a possible guide, I haven't done any this myself.
https://forum.xda-developers.com/moto-x4/development/rom-moto-x4-retail-android-pie-t3876156
dougo007 said:
I'm assuming that this is a US version XT1900-1.
The firmware is here: https://mirrors.lolinet.com/firmware/moto/payton/official/FI/
Here is a possible guide, I haven't done any this myself.
https://forum.xda-developers.com/moto-x4/development/rom-moto-x4-retail-android-pie-t3876156
Click to expand...
Click to collapse
Thank you so much. I was finding links to that repository, but I couldn't get any of the links to work. Yours did.
Edit: Just got it flashed and started it up. I'm a bit confused. The order screen shows it's an Android One Moto X4 from Google, but I know when I originally got it the bootup screen would play the Motorola "Hello moto" with the people flipping the f out. This one's just the Android One logo. Do I figure this out just by seeing if the OTA updates fail, and then I try a different channel?
Also, this dm_verrit notification, I'm guessing this would be because encryption was removed when he wiped it. Is there a way to re-enable that and remove the message?
I remember on the Nexus 5x there was an image you had to flash to avoid the notices about having a modified system image. Is there a similar way for me to get rid of the message stating that the phone is running different firmware after I've locked the bootloader?

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