I have seen others ask this same question, but have yet to see a fix. I have bought books through computer on Kindle. When I open Kindle on the NC I can see the archived books. It lets me click on them and download them to NC. They are then in my Kindle "home" to open. I have had 2 books that actually open and let me read. The others give me an error stating "Invalid book. Please remove from device and reload" or something to that effect. I do so, and then get same error message. HELP!
No problems here.
Try clearing your data for the kindle app.
Sent from my LogicPD Zoom2
Try uninstalling then reinstalling kindle. I just bought a book and its working fine.
One thing I had to do tho, was to actually go into my acct at amazon and get it sent to the right device. I have kindle on my phone, too and i had to designate my nook as the sync recipient (listed as android 2).
I'm having a similar problem. Reinstalling and wiping the app's data doesn't seem to do anything.....
Hi all,
My Nook Color had been running an ancient version of CM9, but was acting all laggy and locked up more often than not. I blew that away and installed Parandroid. Seems to run much better.
However, I'm having issues with the Amazon Appstore.
I installed it. However, there is no soft menu button available to select which will bring up things like My apps, so I can reinstall them. I CAN install new apps though as I registered the device through the Kindle for Android app, and was then able to purchase something through the Appstore.
Has anyone else had this problem on their Nook Color? If so, were you able to resolve it?
Is anyone else experiencing issues installing apps from the Amazon app store? My wife and I both picked up 16 GB Nook Tablets for Christmas last year and loved them. These were our first foray out of the eink ereader realm and we were immediately hooked. Skip ahead a year and I think I'm going to pick up the new Nook HD+ and she has already picked up a new Kindle Fire HD 8.9".
She likes everything about her new toy with the exception of what a pain it is to install apps from the Amazon app store. She can connect to the store and search through the apps with no problems. It's just when she goes to install an app that everything bogs down and the little circular, rotating, "I'm working" icon appears and then it just hangs there. Forever. Eventually an error pops up and she'll have to try again. She'll have to try this two or three times, often with a reboot or two thrown in for good measure, for every single app she wants to install.
It doesn't appear to be a connection issue. She can browse the Internet just fine, and quickly. She's tried from home, from our local public library, from a local McDonald's and from a local Starbuck's. She's had the same results everywhere she's tried.
We're hopeful it's just a bad Kindle Fire and exchanging it for another will fix the problem. I'm curious if anyone else has experienced an issue like this or if it is something common to the Kindle Fire.
Any information or assistance would be most appreciated. Thanks in advance.
- Byron
I spoke with my wife again. I was mistaken on what exactly the issue was. I thought the issue was installing apps. The issue is actually with loading the app store. Take my original problem and replace it with "the app store won't load" and you pretty much have the problem.
- Byron
Market Defect
bfollowell said:
Is anyone else experiencing issues installing apps from the Amazon app store? My wife and I both picked up 16 GB Nook Tablets for Christmas last year and loved them. These were our first foray out of the eink ereader realm and we were immediately hooked. Skip ahead a year and I think I'm going to pick up the new Nook HD+ and she has already picked up a new Kindle Fire HD 8.9".
She likes everything about her new toy with the exception of what a pain it is to install apps from the Amazon app store. She can connect to the store and search through the apps with no problems. It's just when she goes to install an app that everything bogs down and the little circular, rotating, "I'm working" icon appears and then it just hangs there. Forever. Eventually an error pops up and she'll have to try again. She'll have to try this two or three times, often with a reboot or two thrown in for good measure, for every single app she wants to install.
It doesn't appear to be a connection issue. She can browse the Internet just fine, and quickly. She's tried from home, from our local public library, from a local McDonald's and from a local Starbuck's. She's had the same results everywhere she's tried.
We're hopeful it's just a bad Kindle Fire and exchanging it for another will fix the problem. I'm curious if anyone else has experienced an issue like this or if it is something common to the Kindle Fire.
Any information or assistance would be most appreciated. Thanks in advance.
- Byron
Click to expand...
Click to collapse
I suspect there is a problem with the MarketIntentProxy.apk or ApplicationsProvider.apk service which is located in /system/app/
Have you tried to clear the Cache and Data in the Appstore? Pull down the upper bar, choose More, then select Applications, then Installed Applications. Scroll down until you see Appstore. Select Appstore and Clear Data. Restart the Kindle and try again. Anything?
Do you also have Google play store on the kindle. I found that play store updating the kindle app native to the fire will make the store portion of it not work. Reinstalling from Amazon and disabling auto updates on play store solved that for me. It's not exactly the same idea but that might be your problem.
Sent from my KFTT using xda premium
Amazon App Store Error
Did any of this help? What was the exact error your wife was seeing?
Did you try a system Restore?
Or did you decide to have it replaced?
Is there a way to install apps that say they are incompatible? I tried installing MAX GO, but it says it's incompatible with my NOOK HD+. HBO GO, basically the same app is compatible.
There are a bunch of other apps, like Optimum Cable app that won't install. The weird thing, I used to be able to at least search for them before 2.10, but now they won't even show up in the Play Store.
I have the latest Extras installed to allow other sources and I reran Rooting after 2.10 upgrade, and have Root access. I also tried "Market Helper" app to spoof the tablet, but it seems to have old tablets in the list, like Kindle and Kindle HD.
Thanks.
Not much you can do other than install from other stores like 1mobile.com or Amazon.com or try getting from another device. Most will run if you can get them to install.
Sent from my Nook HD+ running CM10.1 on emmc.
Hi,
Is anyone else having issues installing the prime photos app, the Amazon drive app and the Amazon Alexa app from the play store? I have trieda few times and keep getting an error code '505'.
I have also tried to install the Amazon app store to see if I can install them from there, but the app fails to install also despite unknown sources being enabled for Chrome and files.
If anyone can shed any light on this I'd appreciate it.
Cheers!
Same here
I'm having exactly the same problem. I'm unable to install Amazon Prime from the app store and updates to the preinstalled Amazon apps also fail. I've tried reaching out to Huawei, but haven't had a response yet.
have amazon prime, music and video all installed without issues
Sorted
walkerx said:
have amazon prime, music and video all installed without issues
Click to expand...
Click to collapse
I've just deleted the pre-installed Amazon apps and downloaded them again and all working now. Must have been an issue in the original download.
What's about shopping app?
Play store says it's not compatible
Same
Exactly the same as with the other apps. I deleted the shopping app and reinstalled it as new from the play store and it worked. Haven't been any updates since, so don't know whether it will update ok in the future or whether will need to reinstall everytime.
mptobin1 said:
Exactly the same as with the other apps. I deleted the shopping app and reinstalled it as new from the play store and it worked. Haven't been any updates since, so don't know whether it will update ok in the future or whether will need to reinstall everytime.
Click to expand...
Click to collapse
Too bad I had no preinstalled Amazon apps.
As workaround, I have installed the apk from apkmirror
Thank you - I was having this issue and uninstalling the Amazon shopping app that came pre installed (and also wouldn't update via play store) and then reinstalling it did the trick!
I've got exactly the same problem as nrdmtt. I uninstalled the Amazon Shopping app to try and fix Amazon apps not installing or updating, and now the Play Store says it's not compatible with my phone. Derp.
damagedgoods said:
I've got exactly the same problem as nrdmtt. I uninstalled the Amazon Shopping app to try and fix Amazon apps not installing or updating, and now the Play Store says it's not compatible with my phone. Derp.
Click to expand...
Click to collapse
Same problem, Amazon shopping says it isn't compatible with my phone. All other Amazon apps won't install, 505 error. Can't sideload, same error.
The weird thing is that when I got the phone I copied all settings and apps from my Samsung S7 edge via Huawei smart clone. All the amazon apps worked but prime video was SD not HD. Saw other people with the same problem that said deleting and reinstalling fixed it. I tried this and then couldn't reinstall, so the next suggestion was to remove all amazon apps and reinstall. Wish I'd never tried as no Amazon apps will reinstall, tried all documented fixes and also reformatted the cache partition. Also noticed the play store via web browser shows the prime video app as already installed on my P20 Pro.
I'm not factory resetting my phone as this doesn't always resolve it so will just do without any amazon apps for now. I'm now on the 110 firmware, C782 UK O2 and still the same. Amazon and Huawei are looking into it but haven't heard from them for a while now.
So after I uninstalled the Amazon Shopping app I've been able to successfully install Amazon Music. I've not tried any of the others as I don't use them.
I'm guessing we'll have to wait for an update from Amazon.
---------- Post added at 01:17 PM ---------- Previous post was at 12:33 PM ----------
Ok so I just sideloaded the Amazon Shopping app. It's the latest build from May 31st labelled version 16.10.0.100. It installed fine and other Amazon apps install as well. Tested with Kindle installed from the Play Store.
BurtieBL said:
Same problem, Amazon shopping says it isn't compatible with my phone. All other Amazon apps won't install, 505 error. Can't sideload, same error.
The weird thing is that when I got the phone I copied all settings and apps from my Samsung S7 edge via Huawei smart clone. All the amazon apps worked but prime video was SD not HD. Saw other people with the same problem that said deleting and reinstalling fixed it. I tried this and then couldn't reinstall, so the next suggestion was to remove all amazon apps and reinstall. Wish I'd never tried as no Amazon apps will reinstall, tried all documented fixes and also reformatted the cache partition. Also noticed the play store via web browser shows the prime video app as already installed on my P20 Pro.
I'm not factory resetting my phone as this doesn't always resolve it so will just do without any amazon apps for now. I'm now on the 110 firmware, C782 UK O2 and still the same. Amazon and Huawei are looking into it but haven't heard from them for a while now.
Click to expand...
Click to collapse
Uninstalled all my amazon apps, but now none will reinstall when attempted from Play store. Now have no amazon apps on phone pigged off right now. Really need to get this sorted. I am going to get onto Huawei tech support and log this with them too, hopefully the more that do will force a correction. Will have to revert to my old Samsung S7 to watch Prime video and listen to music on my travels now.
redandwhiteliz said:
Uninstalled all my amazon apps, but now none will reinstall when attempted from Play store. Now have no amazon apps on phone pigged off right now. Really need to get this sorted. I am going to get onto Huawei tech support and log this with them too, hopefully the more that do will force a correction. Will have to revert to my old Samsung S7 to watch Prime video and listen to music on my travels now.
Click to expand...
Click to collapse
I had the same issue, I removed all amazon apps and none of them would reinstall, just got the 505 error and Amazon and Huawei couldn't help.
Recently I managed to resolve it, follow these steps, it may work for you too:-
1. Go to settings
2. Apps & notifications
3. Select Apps
4. Tap the settings gear at the bottom
5. Select App links
6. Here I saw the Amazon shopping app listed (even though it had been uninstalled and didn't appear anywhere else) Your phone may show a different amazon app
7. Tap the Amazon app
8. Tap the app logo/text at the top of the screen
9. Now there's an option to uninstall, uninstall the app and now you should be able to install most amazon apps.
Now I can install any amazon app except the shopping app as the Play store says my phone isn't compatible, so I sideloaded instead and it works fine. It looks as though sometimes the apps may not uninstall completely which obviously causes issues. I haven't seen any 505 errors since.
Hope that helps.
BurtieBL said:
I had the same issue, I removed all amazon apps and none of them would reinstall, just got the 505 error and Amazon and Huawei couldn't help.
Recently I managed to resolve it, follow these steps, it may work for you too:-
1. Go to settings
2. Apps & notifications
3. Select Apps
4. Tap the settings gear at the bottom
5. Select App links
6. Here I saw the Amazon shopping app listed (even though it had been uninstalled and didn't appear anywhere else) Your phone may show a different amazon app
7. Tap the Amazon app
8. Tap the app logo/text at the top of the screen
9. Now there's an option to uninstall, uninstall the app and now you should be able to install most amazon apps.
Now I can install any amazon app except the shopping app as the Play store says my phone isn't compatible, so I sideloaded instead and it works fine. It looks as though sometimes the apps may not uninstall completely which obviously causes issues. I haven't seen any 505 errors since.
Hope that helps.
Click to expand...
Click to collapse
You are wonderful, worked a treat. So happy to have apps back as now means when I take my mother on an 8 hour crossing of the Irish Sea, I can stick on my headphones and watch a movie instead!
for me amazon prime video came pre-installed on my p20 pro and has got latest updates.
redandwhiteliz said:
You are wonderful, worked a treat. So happy to have apps back as now means when I take my mother on an 8 hour crossing of the Irish Sea, I can stick on my headphones and watch a movie instead!
Click to expand...
Click to collapse
Pleased it worked and thanks for the update! I went almost 3 months without any amazon apps so was happy when I figured this out.
I've passed the solution on to Huawei because I think a few are having the same issue.
yeh I can't get the latest update to amazon shopping as now says not supported for any of my huawei devices
Amazon Shopping App issues
I was having same issues, couldn't even find Amazon shopping app from my P20 Pro on Google Play and on my laptop was getting "No eligible devices for app install".
Have however managed to install from the Huawei AppGallery on my phone. All the writing is in Chinese in the AppGallery but once installed and opened, it's all in English. I was able to sign in with my existing amazon account and it lists an outstanding order that I'd just made from my laptop. All seems well. YNWA.
big_phil said:
I was having same issues, couldn't even find Amazon shopping app from my P20 Pro on Google Play and on my laptop was getting "No eligible devices for app install".
Have however managed to install from the Huawei AppGallery on my phone. All the writing is in Chinese in the AppGallery but once installed and opened, it's all in English. I was able to sign in with my existing amazon account and it lists an outstanding order that I'd just made from my laptop. All seems well. YNWA.
Click to expand...
Click to collapse
Great advice thanks - I had the same problem, which your solution seems to have solved
None of the above solutions work for me. Amazon App Store won't open, the rest of Amazon apps work fine.