Help me pls! - TouchPad Q&A, Help & Troubleshooting

Hi there, so I saw that you do a lot of videos about the HP touchpad, Basically I decided to delete android off my touchpad and I did but in the process I also deleted webos. Only thing that comes up is the webOS logo and that's it...I've tried to use webOS doctor and WebOS quick installer but for some reason these programs refuse to pick up the device. All my computers are seeing my device as "palm" and "unidentified" I tried looking for the drivers but because it's such a out dated I couldn't find anything...please help me get webOS back!!

coolzab123 said:
Hi there, so I saw that you do a lot of videos about the HP touchpad, Basically I decided to delete android off my touchpad and I did but in the process I also deleted webos. Only thing that comes up is the webOS logo and that's it...I've tried to use webOS doctor and WebOS quick installer but for some reason these programs refuse to pick up the device. All my computers are seeing my device as "palm" and "unidentified" I tried looking for the drivers but because it's such a out dated I couldn't find anything...please help me get webOS back!!
Click to expand...
Click to collapse
Do you have novacom and novaterm installed, including Java Runtime Environment? hope it helps
http://forum.xda-developers.com/hp-...roid-4-4-x-t2912820/post56167358#post56167358
A)You must have the novacom software installed on your PC before running Jcsullins Touchpad Toolbox.
Download and run the Universal Novacom Installer 1.4.1. Click here:
Note:You will need to have Java installed to run the Universal installer. Click here:
Note: You may need to reboot after installing this software.
Or
Download, extract and install the appropriate version of Novacom for your OS. Click here:
Note: Under Linux the Novacom driver is installed at /opt/Palm run it from this location.

ashTP88 said:
Do you have novacom and novaterm installed, including Java Runtime Environment? hope it helps
http://forum.xda-developers.com/hp-...roid-4-4-x-t2912820/post56167358#post56167358
A)You must have the novacom software installed on your PC before running Jcsullins Touchpad Toolbox.
Download and run the Universal Novacom Installer 1.4.1. Click here:
Note:You will need to have Java installed to run the Universal installer. Click here:
Note: You may need to reboot after installing this software.
Or
Download, extract and install the appropriate version of Novacom for your OS. Click here:
Note: Under Linux the Novacom driver is installed at /opt/Palm run it from this location.
Click to expand...
Click to collapse
Err I'm confused Sorry, I'm so new to all this. So I have Novcom, Novaterm and JRE(Java Run time environment) Do I now just run the WebOS Doctor?
EDIT: I tried that and still it WebOS Doctor does not work.

Read my Super Easy way thread for full details on everything
coolzab123 said:
Hi there, so I saw that you do a lot of videos about the HP touchpad, Basically I decided to delete android off my touchpad and I did but in the process I also deleted webos. Only thing that comes up is the webOS logo and that's it...I've tried to use webOS doctor and WebOS quick installer but for some reason these programs refuse to pick up the device. All my computers are seeing my device as "palm" and "unidentified" I tried looking for the drivers but because it's such a out dated I couldn't find anything...please help me get webOS back!!
Click to expand...
Click to collapse
So you did a complete data reset and you want to reininstall WebOS. You've already run the TPtoolbox from your PC so you must already have the novacom software installed. You just need to read the last two lines in my thread info to find the detailed instructions you'll need.
A)(Optional) Complete Data Reset, Completely Removes WebOS and Android
-The procedure will completely remove WebOS and Android from the device. The partitions/volumes will be rebuilt new and boot will be remade with a minimal amount of programs provided by the TPToolbox.
-Scroll down to Complete Data Reset and select it with the home button and choose yes to begin the process.
-If you previously did step number 3 then skip this step and proceed to step B.
-If you previously removed WebOS but want to add it back use Jcsullins instructions click here:
-If you need to bypass the WebOS activation get the tool and instructions click here:
Read this thread.
[ROM GUIDE]How to install Android 5.x.x/4.4.x with Jcsullins TPtoolbox Super Easy Way

RolandDeschain79 said:
So you did a complete data reset and you want to reininstall WebOS. You've already run the TPtoolbox from your PC so you must already have the novacom software installed. You just need to read the last two lines in my thread info to find the detailed instructions you'll need.
A)(Optional) Complete Data Reset, Completely Removes WebOS and Android
-The procedure will completely remove WebOS and Android from the device. The partitions/volumes will be rebuilt new and boot will be remade with a minimal amount of programs provided by the TPToolbox.
-Scroll down to Complete Data Reset and select it with the home button and choose yes to begin the process.
-If you previously did step number 3 then skip this step and proceed to step B.
-If you previously removed WebOS but want to add it back use Jcsullins instructions click here:
-If you need to bypass the WebOS activation get the tool and instructions click here:
Read this thread.
[ROM GUIDE]How to install Android 5.x.x/4.4.x with Jcsullins TPtoolbox Super Easy Way
Click to expand...
Click to collapse
Hey thanks! Everything has been fixed

Related

[Fix Guide] How to Reflash the A6 Firmware + How to use the WebOS Doctor

HP TouchPad Battery Drain issues during sleep (Important):
New Video and methods for flashing the A6 Firmware with the TPtoolbox (Method 3)
https://www.youtube.com/watch?v=NnWH7FhaMg4
Full Guides for the TPtoolbox:
[ROM GUIDE] How to Install Android 8.1.x/7.1.2 builds on the HP TouchPad(XDA)
How to test:
To monitor your battery drain history during sleep install the free app Battery Monitor Widget:
1) Download and install the Novacom drivers below:
Download and run the Universal Novacom Installer 1.4.1 here:
Note: You will need to have Java installed to run the Universal installer, click here:
Note: You may need to reboot after installing this software.
Or
Download, extract and install the appropriate version of Novacom for your OS here or here:
Note: Under Linux the Novacom driver is installed at /opt/Palm run it from this location.
2)Place the tablet into WebOS recovery mode and run the TPtoolbox
3)Download, unzip and run the TPtoolbox
Battery Monitor Widget:
-Once installed open the app and go to history to see a log of your devices sleep history.
-To setup the Battery Calibration correctly for the HP TouchPad,
-go to BMW settings/calibration/Battery capacity/ and set it to 6300 (*f29c), 6000 (*i29c) or 5800 (*s29c) and tap OK
-Note* See the Battery p/n # on the original packaging.
-Note* after setting the calibration, users will have to allow several hours to pass before the history can be accumulated.
Or
You can also use Cool-Tools to monitor your battery drain in real time.
-Watch the instructional video Here.
A6 Firmware Threads & Info:
Battery Drain issues on HP TouchPad
How to Reflash the A6 Firmware Method 2:
https://www.youtube.com/watch?v=5lOGY94RRDs
1) Boot to WebOs and in the "Just Type" box enter the following: webos20090606 or upupdowndownleftrightleftrightbastart
-Tap the developer mode icon and slide the toggle to on, then press submit.
WARNING: Do not enter a password. Just tap submit.
-Plug the USB cable into the HP TouchPad and your PC.
2)On your PC Install Java, Novacom and the WebOSQuickInstall-4.5.0 software*
- Note* If you have already previously installed Android with Java and Novacom, then skip it.
a]Download Java:
c]Download WebOSQuickInstall-4.5.1:
3)Run the WebOSQuickInstall-4.5.1 software, note your TouchPad must be connected with the USB cable.
-Click on the Small globe icon located under the plus minus buttons.
-This will take us to a new menu where we will search “preware”
-Click the install button and the Preware app will be installed.
-You may now unplug the USB cable.
4)On the tablet while booted into WebOS navigate to downloads and select Preware.
-scroll down until you see a button appear to continue
-Search for “wterm” and install the app.
-Run wterm, and set a password to give the app Root permissions.
- You can set or change the password by looking for the wterm menu in the upper left corner and select setup.
-Click on New password and enter a simple password like ”0000”
-Confirm the password and press “Set Password” button, now hit done and exit.
-Note you can increase the font size by going to wterm preference settings.
5) Now in wterm enter one of the following commands:
PmA6Updater -f -d 0 /lib/firmware/a6_firmware.txt.00
PmA6Updater –a (Note this shorter command flashes two firmwares)
-It should take about 20-30 seconds to complete and will inform you upon completion.
-Congratulations you have now reflashed the A6 Firmware and can safely close the terminal and reboot your HP TouchPad.
Note: If you input the command and get a message saying it said can't open the A6 device, then try toggling developer mode off and on.
Additional WebOS Preware Performance Tweaks:
I would highly recommend doing the following tweaks. Read the full instructional guide in the link below:
HP TouchPad Setup Guide Part 1: Speed Up Your Tablet With Preware, Homebrew & Patches [WebOS]
Download and install the following packages from Preware:
You should see a noticeable speed improvement while using WebOS. Also a few apps to improve functionality.
Note* You will need to reboot the device after installing most of these packages:
-EOM Overlord Monitoring
-Muffle System Logging
-Remove Dropped Packet Logging
-Unset CFQ IQ Scheduler
-Unthrottle Download Manager
-Increase Touch Sensitivity and Smoothness 10
-Quiet Powerd Messages (sic)
-Faster Card Animations HYPER Version
-Advanced Rest Options
-Disk Cache Mod
-Unhide Developer Mode Icon
-Reduce Minimum Brightness
-CyBoot
-Ad Blocker OR Max Block – Do not install both.
-Private Browsing (adds an option to your browser)
Reduce Logging & Patch ‘em Up:
This patch require you to log into Skype with the "Phone and Video Calls" app.
Once there place a call to this number using the dialer type: "##5647#"
A logging window will launch, choose to "Clear Logs" first then "Change Logging Levels" and setting logging to "minimal".
Once done, exit the app – your logging levels are now changed.
If you have never used Preware you can watch this video about Flashing the HP Touchpads A6 Firmware.
You will also learn how to use the WebOSQuickInstall-4.5.0 software to install Preware.
Both of these procedures are highly recommended and can be done as part of your post apocalyptic WebOS Survival.
How to Reflash the A6 Firmware Method 3:
https://www.youtube.com/watch?v=3T2Apdc15uY
1) Boot to WebOs and in the "Just Type" box enter the following: webos20090606 or upupdowndownleftrightleftrightbastart
-Tap the developer mode icon and slide the toggle to on, then press submit.
WARNING: Do not enter a password. Just tap submit.
-Plug the USB cable into the HP TouchPad and your PC.
2)Install Java and the Novacom software*
- Note* If you have already previously installed Android with, Java and Novacom drivers, then proceed to step 3.
a]Download Java:
b]Install Novacom drivers for your OS:
Win32:
Win64:
Linux32:
Linux64:
Mac OSX:
3)Open windows explorer and go to C:\Program Files\Palm, Inc\Terminal
-Now run the Terminal.bat*
-Note* if you are using a 64 bit OS and get the Error "Windows cannot find Javaw..." you will need to copy the Javaw.eve from C:\Windows\SysWOW64 and paste it into C:\Windows\System32.
4)In the open Novaterm window, select file\connect\Ok
-Now copy and paste the following line into Novaterm and press enter*
PmA6Updater -f -d 0 /lib/firmware/a6_firmware.txt.00
-Note* Do Not! disconnect the TouchPad After starting this procedure.
-Novaterm will tell you "firmware update complete"
- In the open Novaterm window, select file\disconnect\Ok
-Congratulations you have now relfashed the A6 Firmware and can safely disconnect your HP TouchPad from the USB cable.
Note: Get the latest version of WebOS Doctor 3.0.5 Official here:
[Video+Guide] HP TouchPad Root Certificate fix for WebOS cloud services
https://www.youtube.com/watch?v=L63RiBXhQCY
How and when to Use the WebOS Doctor(Important):
https://www.youtube.com/watch?v=wFAIJiS8g4o
Q: What’s the WebOS Doctor and when should I use it?
The WebOS Doctor is a program that has two main functions for HP TouchPad users. It can either update your version of WebOS or fix problems with a damaged WebOS by completely reinstalling it. If WebOS no longer boots or apps and preware have stopped working correctly, then you will need to resinstall WebOS with the Doctor. A failed or interrupted attempt at changing the partition sizes with WebOS preware app Tailor may cause these problems. To check what version of WebOS is currently installed go to Launcher(Up Arrow)/Settings/Device Info/ Version
Note: If run the WebOS doctor after March, 15 ,2015. then you will need to bypass the WebOS activation with the instructions here
Note(Important): You MUST uninstall Android before running the WebOS doctor. Failing to remove Android before running the Doctor can result in the process becoming stuck at 8-12% and potentially bricking the device. If you are currently stuck visit the thread below for information about fixing the problem. If you’re unable to use the tablet at all follow the instructions in Jcsullins TPDebrick thread.
The Official Fix your TouchPad ( 8-12% stopped, No SD, Opps reformat, $&^#[email protected]&# crap....) thread.(Rootzwiki)
The Official Fix your TouchPad ( 8-12% stopped, No SD, Opps reformat, $&^#[email protected]&# crap....) thread.(CM)
TPDebrick v004 - Jcsullins dedicated thread for fixing Bricked TouchPads:
Note(Important): Running the Doctor will completely wipe all personal information, applications and preware from the TouchPad. Media like music and movies will not be affected. However I would recommend backing up your important files to PC, before running the Doctor.
Note(Important): In order to install apps from the WebOS store you will need to get the Root Certificate fix for WebOS cloud services.
[Video+Guide] HP TouchPad Root Certificate fix for WebOS cloud services
How to run the WebOS Doctor:
1) Install Java
-Java must be installed in order for the TouchPad to communicate with your PC.
2) You MUST completely uninstall Android from the HP TouchPad before running the WebOS doctor. Remove Android by running the ACMEUinstaller2. Watch the following video for full uninstall instructions.
How to Uninstall Android or CyanogenMod on the HP TouchPad (All versions)
3) Download the latest 3.0.5 WebOS doctor application to your PC. If upgrading you can check your current version from WebOS by going to Launcher(Up Arrow)/Settings/Device Info/ Version.
WebOS Doctor 3.0.5 Official Link
4) Put the tablet into WebOS recovery mode by doing the following:
-In WebOS Reboot the device by going to Launcher(Up Arrow)/Settings/Device Info/ select “Reset options” choose restart.
-As soon as the screen goes dark hold down the volume up button until you enter WebOS Recovery mode. Note the large USB symbol that should be on the screen. If you miss it just reboot again and hold down the Volume up button right away. Once in WebOS recovery mode connect your USB cable to the PC.
5) Now you’re ready to run the WebOS Doctor app by clicking on the .jar file you downloaded in the previous step. Be sure that your tablet is fully charged and connected with the USB cable before starting this process. Running out of power or interrupting this process in anyway could brick your HP TouchPad. Please be careful and fully read the instructions before beginning.
-Double click the webosdoctor.jar file to launch the app
-Select your language then click next
-Accept the licence agreement, read the warning message then select next to begin the install.
-Be patient the process can take anywhere from 15min to 1hour to complete.
Is this a one time thing? Or do we have to reflash the firmware whenever we notice battery issues?
Every month or so depending on usage
Juan685 said:
Is this a one time thing? Or do we have to reflash the firmware whenever we notice battery issues?
Click to expand...
Click to collapse
The discussion over at Rootzwiki seems to indicate that it should be done every month or so depending on your usage. I turn my tablet off when I'm not using it actively so I can do it every couple months or so.
Use the battery monitor widget to check the sleep history. After you've run this procedure once it becomes very easy to repeat.
A6 Firmware Threads & Info:
Battery Drain issues on HP TouchPad
How to test:
How to monitor your battery
To monitor your battery drain history during sleep install the free app Battery Monitor Widget:
-Once installed open the app and go to history to see a log of your devices sleep history.
-To setup the Battery Calibration correctly for the HP TouchPad,
-go to BMW settings/calibration/Battery capacity/ and set it to 6300 (*f29c), 6000 (*i29c) or 5800 (*s29c) and tap OK
-Note* See the Battery p/n # on the original packaging.
Or
You can also use Cool-Tools to monitor your battery drain in real time.
-Watch the instructional video Here.
Hopefully someone figures a way to do this in Android, I don't even know my WebOS account and I've not bothered to even set it up, so webos boots to the setup wizard and I don't want to make another account. I only lose about 1% every 8 hours though anyway.
FYI, after doing the above I had to reinstall the hd fix patch. I'm on SGA's 4.2.2 rom. After reinstalling, all is good again.
theronkinator said:
Hopefully someone figures a way to do this in Android, I don't even know my WebOS account and I've not bothered to even set it up, so webos boots to the setup wizard and I don't want to make another account. I only lose about 1% every 8 hours though anyway.
Click to expand...
Click to collapse
i hope so too. especially if it is recommended to do this once a month =/
chicle_11 said:
FYI, after doing the above I had to reinstall the hd fix patch. I'm on SGA's 4.2.2 rom. After reinstalling, all is good again.
Click to expand...
Click to collapse
Thank you for the heads up, I will have to make a note about it in my CM10.1 thread.:good:
Would give a thanks right now, but apparently I've hit my limit. Thanks.
BTW, What would be the difference of just doing "PmA6Updater –a" instead of the other full command?
jacobas92 said:
Would give a thanks right now, but apparently I've hit my limit. Thanks.
BTW, What would be the difference of just doing "PmA6Updater –a" instead of the other full command?
Click to expand...
Click to collapse
I should add a little note about that. The shorter command flashes two firmwares (as seen in the video) and therefore takes a little longer but less time to type in. Once you've typed it once in the terminal you can just hit page up to bring up again for future flashing.
Just wanna say thanks again, my battery life has increased by tenfold.
Sent from my cm_tenderloin using xda premium
Got "Unable to connect to service" when I tried to connect to the touchpad on a Win7 x64. Can't resolve the problem by re-install Novacom, re-connecting touchpad, or replace the data cables.
Finally get it to work on another Win7 x64 laptop with 32-bit Java installed. Wondering whether 32-bit vs 64-bit Java would make a difference.
henry333 said:
Got "Unable to connect to service" when I tried to connect to the touchpad on a Win7 x64. Can't resolve the problem by re-install Novacom, re-connecting touchpad, or replace the data cables.
Finally get it to work on another Win7 x64 laptop with 32-bit Java installed. Wondering whether 32-bit vs 64-bit Java would make a difference.
Click to expand...
Click to collapse
I assume you were using method 1. Did you try copying the Java file, like in this note? Copy it with administrator permissions.
-Note* if you are using a 64 bit OS and get the Error "Windows cannot find Javaw..." you will need to copy the Javaw.eve from C:\Windows\SysWOW64 and paste it into C:\Windows\System32.
RolandDeschain79 said:
I assume you were using method 1. Did you try copying the Java file, like in this note? Copy it with administrator permissions.
-Note* if you are using a 64 bit OS and get the Error "Windows cannot find Javaw..." you will need to copy the Javaw.eve from C:\Windows\SysWOW64 and paste it into C:\Windows\System32.
Click to expand...
Click to collapse
Yes, I was using method 1 and copied javaw.exe on both PC. I remember doing WebOSQuickInstall stuff when I first got the touchpad and try not to install WebOS stuff if I can avoid it.
Finally, I am seeing lots of -3 and some -4 from BMW when I was content with -19. From the early A6 thread, I though that I would have to re-setup everything for the touchpad.
Thank you very very much.
Would this wipe my sd ?
having issue.while input PmA6 updater -a, it said can't open A6 device??
Does this affect everyone? I haven't had a problem with battery life since JC fixed the deep sleep in cm10
Sent from my TouchPad using Tapatalk 2
I am running CM9 and have noticed this. If you shut down the device from within android, the battery will drain... even with it shut off (not talking about sleep, but rather having the device off).
My solution. When your in CM9 or whatever android version your running, reboot the device. When it reaches the Moboot screen, toggle down and select power off. Your battery will not drain. I can leave it unplugged for weeks and it holds its charge.
More info needed
wqt0926 said:
having issue.while input PmA6 updater -a, it said can't open A6 device??
Click to expand...
Click to collapse
Which method are you using? Is WiFi connected? Did you remember to set a password for method 2? Help me, help you
Deteriorating battery health
apicia said:
I am running CM9 and have noticed this. If you shut down the device from within android, the battery will drain... even with it shut off (not talking about sleep, but rather having the device off).
My solution. When your in CM9 or whatever android version your running, reboot the device. When it reaches the Moboot screen, toggle down and select power off. Your battery will not drain. I can leave it unplugged for weeks and it holds its charge.
Click to expand...
Click to collapse
Lets see your battery monitor widget history. There should be gapps from where you have the tablet turned off and on. This could also be a symptom of your battery health deteriorating. We were just talking about these sorts of problems today.
Nevertells has another battery health thread here:
unable to find wterm in Preware, used Method 1
Just to mention this, I used to have all kinds of stuff installed in WebOS when I first got my TouchPad and then it died on my and had to use the TPDebrick process in RootzWiki to bring it back to life... anyway, I know I used to have terminal installed but I also remember having to add feeds so that I could find the terminal package.
This time around, I had only gone through the WebOS wizard because I needed to connect via USB so I could add the cminstall folder to the SD so I could reinstall Android...
Long story short, when I went into the Preware app to search for "wterm" it was nowhere to be found in available or installed packages... so I used the Method 1 and it worked just as well, the whole process took no more than 5 minutes
So, if anyone knows what feed url has to be added to Preware to find wterm it may be helpful...
Thanks for all your work guys on keeping the TP alive
PS: the only reason I flashed the A6 firmware is because yesterday I finally made the leap from CM10 to 10.1... I even dirty flashed on top of the 0418 CM10 build and have had absolutely zero issues (I just hate the dang navigation bars in the center but I like the status bar on top because I can now use CoolTool again :good:
PPS: Just want to mention also, I have read in a couple of threads that Windows 7 x64 users haven't been able to get UMS drivers to use the TP in mass storage mode in case anyone has any suggestions for that as well...

[Q] Accidently ran WebOS update and fubared everything

Any idea on how to fix this? A basic explanation would appreciated.
I came across this thread: http://forum.xda-developers.com/showthread.php?t=1564938
But I'm having some trouble following it
A little more info would be helpful....
Did you have android installed? Which version?
Webos update from within webos or using webos doctor, or...? What were you doing before the touchpad became fubar?
What do you mean by fubared? What can you / can't you do?
Does the device actually boot? If not, where does it hang?
Cheers
Sorry for the lack of detail.
chris5s said:
A little more info would be helpful....
Did you have android installed?
Click to expand...
Click to collapse
Yes I did, dual booted with WebOS.
chris5s said:
Which version?
Click to expand...
Click to collapse
I don't remember the exact one. I believe it was a CM9 nightly. It's not any of the new ones...and it was running one of the original recoveries as well.
chris5s said:
Webos update from within webos or using webos doctor, or...?
Click to expand...
Click to collapse
Within WebOS.
chris5s said:
What were you doing before the touchpad became fubar?
Click to expand...
Click to collapse
I booted into WebOS to check it out and it prompted me saying it needed to update. So I went ahead and let it do that.
chris5s said:
What do you mean by fubared?
Click to expand...
Click to collapse
It turns on to the HP logo, the logo acts like it's loading. Then it turns off, restarts, goes back to the HP logo, then continues this dance until the battery dies. When the battery dies the red battery picture shows up until it fully charges again.
chris5s said:
What can you / can't you do?
Click to expand...
Click to collapse
I can't get into the recovery, and I can't get into Android or WebOS. I can force restart it.
chris5s said:
Does the device actually boot? If not, where does it hang?
Click to expand...
Click to collapse
It hangs at the HP logo.
chris5s said:
Cheers
Click to expand...
Click to collapse
Thanks for any help!
I'm wondering, did webos perform a system upgrade, i.e. from version 3.0.x to 3.0.y, and in doing so it has screwed up your system partitions?
Did the touchpad reboot itself after 'upgrading'? If so, it probably was the above.
There may be a way to boot into webos recovery and repair the partitions, I'm not sure. Unless there's stuff on your touchpad that you want to keep (on the android partitions), I would be tempted to boot into webos recovery (holding volume up while pressing power), use AcmeUninstaller2, and then try booting into webos. If it won't boot, reboot into webos recovery and use webos doctor to rebuild webos system and then reinstall android.
Not an ideal solution, I know, as you will lose stuff on the tablet. Like I said, there may be a way of putting it into recovery and using novaterm to rebuild without a full uninstall/install.
Hope this helps!
Cheers
scl23enn4m3 said:
Any idea on how to fix this? A basic explanation would appreciated.
I came across this thread: http://forum.xda-developers.com/showthread.php?t=1564938
But I'm having some trouble following it
Click to expand...
Click to collapse
chris5s said:
I'm wondering, did webos perform a system upgrade, i.e. from version 3.0.x to 3.0.y, and in doing so it has screwed up your system partitions?
Did the touchpad reboot itself after 'upgrading'? If so, it probably was the above.
There may be a way to boot into webos recovery and repair the partitions, I'm not sure. Unless there's stuff on your touchpad that you want to keep (on the android partitions), I would be tempted to boot into webos recovery (holding volume up while pressing power), use AcmeUninstaller2, and then try booting into webos. If it won't boot, reboot into webos recovery and use webos doctor to rebuild webos system and then reinstall android.
Not an ideal solution, I know, as you will lose stuff on the tablet. Like I said, there may be a way of putting it into recovery and using novaterm to rebuild without a full uninstall/install.
Hope this helps!
Cheers
Click to expand...
Click to collapse
Yep sounds like you need to run the ACMEUninstaller2 and then the WebOS doctor to fix your tablet, this should help
How and when to Use the WebOS Doctor(Important):
Q: What’s the WebOS Doctor and when should I use it?
The WebOS Doctor is a program that has two main functions for HP TouchPad users. It can either update your version of WebOS or fix problems with a damaged WebOS by completely reinstalling it. If WebOS no longer boots or apps and preware have stopped working correctly, then you will need to resinstall WebOS with the Doctor. A failed or interrupted attempt at changing the partition sizes with WebOS preware app Tailor may cause these problems. To check what version of WebOS is currently installed go to Launcher(Up Arrow)/Settings/Device Info/ Version
Note(Important): You MUST uninstall Android before running the WebOS doctor. Failing to remove Android before running the Doctor can result in the process becoming stuck at 8-12% and potentially bricking the device. If you are currently stuck visit the thread below for information about fixing the problem. If you’re unable to use the tablet at all follow the instructions in Jcsullins TPDebrick thread.
The Official Fix your TouchPad ( 8-12% stopped, No SD, Opps reformat, $&^#[email protected]&# crap....) thread.(Rootzwiki)
The Official Fix your TouchPad ( 8-12% stopped, No SD, Opps reformat, $&^#[email protected]&# crap....) thread.(CM)
TPDebrick v004 - Jcsullins dedicated thread for fixing Bricked TouchPads:
Note(Important): Running the Doctor will completely wipe all personal information, applications and preware from the TouchPad. Media like music and movies will not be affected. However I would recommend backing your important files to PC, before running the Doctor.
Note(Important): In order to install apps from the WebOS store you will need to get the Root Certificate fix for WebOS cloud services.
[Video+Guide] HP TouchPad Root Certificate fix for WebOS cloud services
How to run the WebOS Doctor:
1) Install Java
-Java must be installed in order for the TouchPad to communicate with your PC.
2) You MUST completely uninstall Android from the HP TouchPad before running the WebOS doctor. Remove Android by running the ACMEUinstaller2. Watch the following video for full uninstall instructions.
How to Uninstall Android or CyanogenMod on the HP TouchPad (All versions)
3) Download the latest 3.0.5 WebOS doctor application to your PC. If upgrading you can check your current version from WebOS by going to Launcher(Up Arrow)/Settings/Device Info/ Version.
WebOS Doctor 3.0.0 to 3.0.5 Official Links
4) Put the tablet into WebOS recovery mode by doing the following:
-In WebOS Reboot the device by going to Launcher(Up Arrow)/Settings/Device Info/ select “Reset options” choose restart.
-As soon as the screen goes dark hold down the volume up button until you enter WebOS Recovery mode. Note the large USB symbol that should be on the screen. If you miss it just reboot again and hold down the Volume up button right away. Once in WebOS recovery mode connect your USB cable to the PC.
5) Now you’re ready to run the WebOS Doctor app by clicking on the .jar file you downloaded in the previous step. Be sure that your tablet is fully charged and connected with the USB cable before starting this process. Running out of power or interrupting this process in anyway could brick your HP TouchPad. Please be careful and fully read the instructions before beginning.
-Double click the webosdoctor.jar file to launch the app
-Select your language then click next
-Accept the licence agreement, read the warning message then select next to begin the install.
-Be patient the process can take anywhere from 15min to 1hour to complete.
chris5s said:
Hope this helps!
Cheers
Click to expand...
Click to collapse
RolandDeschain79 said:
Yep sounds like you need to run the ACMEUninstaller2 and then the WebOS doctor to fix your tablet, this should help
Click to expand...
Click to collapse
You both are absolutely awesome people! Worked perfectly and took much less effort than I was expecting to put in. Thank you!
Also, is WebOS doctor required if it booted into WebOS after the acmeuninstaller?
I would say not, if webos is working as it should, sounds like all is good.
However using the doctor - 3.0.0 then updating to 3.0.5 - might not be a bad idea, just so all your 'housework' is up to date and the tablet is back to original condition. Try using webos a bit and see, it may not be necessary...
Cheers

[Q] More questions about HP TPToolbox provided by jcsullins

Hi all, finally I registered here at xda today because of the great new HP TPToolbox that jcsullins provides here.
This is really really great !! Many thanks !
As a newcomer to this forum I somehow can not comment on the original thread ( ) although I'm developer for decades ..
Well - so far I've been around on webosnation and other forum - but here I find that the core of development happens here.
XDA seems to be a great place to be - as a developer.
1. About the posting from jcsullins: http://forum.xda-developers.com/showpost.php?p=52765181&postcount=5
It read:
> Only Touchpad Wifi supported (not 4G) at this time
I assume this is really limited to the released HP TouchPad and does not include the never released HP TouchPad Go (7" device) - right ?
2. I read:
> Reflash A6 Firmware allows you to reflash the A6 firmware.
I very much assume I can not use this if my TP is bricked (my TP does not show anything on the screen and no light at the home button).
So - I guess - I first need to do through the TPdebrick procedure.
Sure I know these instructions: http://rootzwiki.com/topic/38786-tpdebrick-v004 Again, thanks to jcsullins for providing these too.
( Also - I wonder if there is a way to use these instructions from a Win7 system too ?)
3. In terms of using TPToolbox to get Android installed on TP:
Till today I run only webos 3.0.5 on my TouchPads and I want to keep webos around. I have 32GB (Wifi) and 64GB (Wifi) and TP GO (Wifi).
What is the recommendation before installing some Android (4.4) on a TP. Do I need to rearrange / clean up some of the existing webos volumes?
Imagine - I have no experience with Android setup. I read all of the TPToolbox thread - but found no guidance for people who want to keep webos on the same device. And I have no good understanding of what the limitations/drawbacks are when running webos and Android on the same device.
4. I read:
> It will then install moboot (which is included in TPToolbox)
I have no clear understand what moboot is doing and if needed how to remove it again. Will it allow me to boot in Android or webos ?
How many Android versions can I install in parallel and then select one at boot time ?
5. A final question for now. Is there any consideration that in future TPToolbox could allow installing openWebOS if this becomes available for existing TP devices?
anyone with some answer please ?
anyone with some answer please ?
No need to answer all questions at once.
I'm most interested in comments about question (3):
what the limitations/drawbacks are when running webos and Android on the same device: 32GB (Wifi) and 64GB (Wifi) ?
[email protected] said:
anyone with some answer please ?
No need to answer all questions at once.
I'm most interested in comments about question (3):
what the limitations/drawbacks are when running webos and Android on the same device: 32GB (Wifi) and 64GB (Wifi) ?
Click to expand...
Click to collapse
OPINIONS ARE subjective as you you appear to have several tablets it is in your best interests to test out and find what works for you. I personally am using Milaq's.
Have fun trying them.
sstar said:
OPINIONS ARE subjective as you you appear to have several tablets it is in your best interests to test out and find what works for you. I personally am using Milaq's.
Have fun trying them.
Click to expand...
Click to collapse
Thanks for your comment. So far I have no idea what "Milaq" is: I assume some kind of Android version - but such version is not documented with TPToolbox - so, for sure I will not use that for now.
My question (3) is more about hard facts: what the limitations/drawbacks are when running webos and Android on the same device: 32GB (Wifi) and 64GB (Wifi) ?
Will both OS run well on a 32GB system if both are installed and they use some shared disk space (volume?). I would consider at least 5GB of shared disk space to allow (video) file exchange on the device.
What is a recommended configuration to run webos and Android on the same device. Or doesn't it make sense at all and better use 2 devices?
Will TPToolbox optimize the volume size for both OS?
Can I configure the default OS at boot time? How to do? (Can I run Android apps inside a webos window?)
Unable to navigate TP Toolbox UI
I'm trying to use TP Toolbox to install Android on my TP. When I reach the TouchPad Toolbox UI on the tablet, the volume keys aren't working to navigate, so I have no way to select Complete Data Reset. Any ideas??
[email protected] said:
Thanks for your comment. So far I have no idea what "Milaq" is: I assume some kind of Android version - but such version is not documented with TPToolbox - so, for sure I will not use that for now.
My question (3) is more about hard facts: what the limitations/drawbacks are when running webos and Android on the same device: 32GB (Wifi) and 64GB (Wifi) ?
Will both OS run well on a 32GB system if both are installed and they use some shared disk space (volume?). I would consider at least 5GB of shared disk space to allow (video) file exchange on the device.
What is a recommended configuration to run webos and Android on the same device. Or doesn't it make sense at all and better use 2 devices?
Will TPToolbox optimize the volume size for both OS?
Can I configure the default OS at boot time? How to do? (Can I run Android apps inside a webos window?)
Click to expand...
Click to collapse
As you point out, this is the place for answers. All of your questions have been answered in other threads. Search is your friend. WIth respect to the TP GO, it does not appear to have ever been released, but if you have one, you'll have to answer your own questions because no one here has ever mentioned having one:
http://www.pcmag.com/article2/0,2817,2397197,00.asp
Touchpad linked to google account acting badly
J Scullins Toolbox installed with ease. Many thanks. Freed up memory and eliminated WebOS (pretty but pretty useless). Booted fine, loaded CM 11 4.4.2. Then asked if I wanted to restored my google apps from google account. I did. Began updating apps, but included all apps I've ever installed on any android device and loaded my current phone (Galaxy 3) wall paper. Repeated message -> "Unfortunately Trebuchet has stopped" Did not seem to affect downloading updates. Then died. Plugging into charger (wall socket) did not wake it up. Charged all night. Nothing. Unplugged and plugged in again, self-rebooted to boot menu, but has phone screen and shows charging at 1%. Should I reboot to restore mode and start over? Anyone having charging issues after using Toolbox? Thanks.
shumash said:
As you point out, this is the place for answers. All of your questions have been answered in other threads. Search is your friend.
Click to expand...
Click to collapse
Thanks for promising that I should be able to find answer. I did read the complete thread about TPToolbox and few others too and search before I started this new thread - but my above 5 questions remained open. If anyone has found a good pointer please paste a URL here.
If I find correct answer myself I will put such links here.
ad (4) I think I understand moboot good enough for now. In my words it is a boot manager that comes with Android or at least you can use with Android. It is not a webos app or so. Not 100% sure how to get it on the TP device - but I assume when I install Android for first time it will also install and it will somehow stay even if Android gets deinstalled. Anyhow - any link to a good wiki page would be much appreciated.
ad (1) Yes, TP GO is a rare device - but several 100 seem to be around by now. Many of these come with some Android 2.X version installed. ( Mine was patched to webos 3.0.5 ) Ok, if noone has a GO here I have to assume that TPToolbox does not support / was not tested on TP GO. So far posting from jcsullins does not mention the TP GO at all: http://forum.xda-developers.com/show...81&postcount=5
mheath said:
I'm trying to use TP Toolbox to install Android on my TP. When I reach the TouchPad Toolbox UI on the tablet, the volume keys aren't working to navigate, so I have no way to select Complete Data Reset. Any ideas??
Click to expand...
Click to collapse
I have a TP 4G - sounds like this could be an issue? Will this Toolbox installation work on the 4G? If not, is there a good alternative to install Android?
mheath said:
I have a TP 4G - sounds like this could be an issue? Will this Toolbox installation work on the 4G? If not, is there a good alternative to install Android?
Click to expand...
Click to collapse
The original TPtoolbox thread answers this 4G question as: http://forum.xda-developers.com/showpost.php?p=52923285&postcount=65
Toolbox not working for me
Hello,
i tried Toolbox to bring life back to my Touchpad.
When i'm running this program it starts very well but i can't get the menue.
So it's not possible to run one of the menue-points.
I use Windows 7 64bit, the TP is connected with USB-sign on.
My problem:
In the WebOs-log the last line shows a flash-failure.
When i'm starting the TP, first a static HP-logo comes up, followed from a rotating HP-logo,
the a screen changes from black to white with a grey button rotating.
Any idea?
Thanks!
Rekaro said:
Hello,
i tried Toolbox to bring life back to my Touchpad.
When i'm running this program it starts very well but i can't get the menue.
So it's not possible to run one of the menue-points.
I use Windows 7 64bit, the TP is connected with USB-sign on.
My problem:
In the WebOs-log the last line shows a flash-failure.
When i'm starting the TP, first a static HP-logo comes up, followed from a rotating HP-logo,
the a screen changes from black to white with a grey button rotating.
Any idea?
Thanks!
Click to expand...
Click to collapse
Re-read the directions for TP Toolbox. You need to boot into WebOS recovery (a static usb symbol). It sounds like your TP is trying to boot into WebOS, not WebOS recovery.
A) Have novacom installed
To load TPToolbox, you will need novacom to be installed on your PC.
You can download and install novacom from http://www.openwebosproject.org/open.../packages.html
Or, you can download and run a java-based "universal installer" from http://code.google.com/p/universal-n...downloads/list
B) Put the Touchpad into webOS recovery mode and connect via USB cable to PC
NOTE: Even if webOS is removed, webOS recovery will still exist as it's built into the bootloader.
If you have moboot already installed, just select "webOS recovery" there.
Or, power the Touchpad off via webOS, then with the Touchpad is off, hold VolumeUp (closest to Power) and Power until you see the USB symbol.
Or, hold Power+Home until the screen changes (about 10 secs) and then start holding the VolumeUp button until you see the big USB symbol.
Click to expand...
Click to collapse
shumash said:
Re-read the directions for TP Toolbox. You need to boot into WebOS recovery (a static usb symbol). It sounds like your TP is trying to boot into WebOS, not WebOS recovery.
Click to expand...
Click to collapse
Thanks,
no it's in recovery mode i'm shure. A big usb symbol on the screen and some other lines.
I can then open the terminal-window and connect the Touchpad.
I add here pictures what happens when i type the commands "printenv" and "token".
When i type reboot, the TP starts correct to boot, first the static HP sign, then a greyed HP sign and then a screen (see the picture) with a grey rotating Button.
That's it.
issue loading TPTToolbox
Sorry folks - i am fairly new at this - and we all had to start at some point - so if this is obvious to most, i apologize.. but need a little help.
I cant seem to get the Toolbox to load, i downloaded it from the post,{as well as the Novacom driver} i have extracted the three files - when i open the .bat file i get the message below. I have the TouchPad connected via USB, and windows has assigned it a letter drive and I have the big USB icon on the pad screen
message:
"
Setting Palm path ...
Checking novacom service ...
Loading TPToolbox ...
.
Cannot connect to Touchpad.
Make sure Touchpad is connected with USB cable.
Make sure Touchpad is in webOS Recovery (bootie) mode
(where big USB symbol shows on Touchpad screen)
.
"
Toolbox
I'm not sure you understand the instructions on how to do the install.
Here is a link with instructions that I used for my install:
http://liliputing.com/2014/06/use-touchpad-toolbox-install-android-erase-webos-hp-touchpad.html
While the instructions are written for windows users, I used them for my Ubuntu Linux install and everything
worked perfectly.
Recovery problem when running toolbox
I've followed the instructions for running the Toolbox and have removed WebOS, setup the directory sizes and uploaded the ROM and GApps AND renamed the files as specified in the how-to.
However I am having issues with the recovery. The recovery I downloaded was update-CWM-jcs-dm-tenderloin-20140317.zip
I get the error that "No supported recovery file found. Aborting."
I've seen mention that the cable could be bad however if I have no files in the ttinstall directory, I get an error that there's no ROM. I upload the ROM and rename it and the error then is about the Recovery file so that means the ROM was in fact uploaded so the cable theory is moot.
I'm thinking the recovery file needs to be named something specific however when I have tried to use the file names listed as
Compatible Legacy ROM files:
cm-10.1-*-tenderloin.zip or
skz_tenderloin-2.11_jb_4.2.2-*.zip
Click to expand...
Click to collapse
but that doesn't work. Is the file name supposed to be something else?
(Sorry about asking this here. Tried to ask in Developer thread but I don't have enough posts)
chrisjpopp said:
I've followed the instructions for running the Toolbox and have removed WebOS, setup the directory sizes and uploaded the ROM and GApps AND renamed the files as specified in the how-to.
However I am having issues with the recovery. The recovery I downloaded was update-CWM-jcs-dm-tenderloin-20140317.zip
I get the error that "No supported recovery file found. Aborting."
I've seen mention that the cable could be bad however if I have no files in the ttinstall directory, I get an error that there's no ROM. I upload the ROM and rename it and the error then is about the Recovery file so that means the ROM was in fact uploaded so the cable theory is moot.
I'm thinking the recovery file needs to be named something specific however when I have tried to use the file names listed as
but that doesn't work. Is the file name supposed to be something else?
(Sorry about asking this here. Tried to ask in Developer thread but I don't have enough posts)
Click to expand...
Click to collapse
Try the update-TWRP-jcs-dm-tenderloin-20140512.zip instead. It worked just fine for me.
chrisjpopp said:
I've followed the instructions for running the Toolbox and have removed WebOS, setup the directory sizes and uploaded the ROM and GApps AND renamed the files as specified in the how-to.
......
(Sorry about asking this here. Tried to ask in Developer thread but I don't have enough posts)
Click to expand...
Click to collapse
How did you rename the file? I don't think you need to rename any file.
No matter how many times I reinstall novacom TPtoolbox will not get past
Checking Novacom services....
And goes no fauther.
I am running windows 8.1
HP Touchpad 4G - Issue running
[email protected] said:
The original TPtoolbox thread answers this 4G question as: http://forum.xda-developers.com/showpost.php?p=52923285&postcount=65
Click to expand...
Click to collapse
Good thing I didn't wipe webOS off! I'd have a nice frisbee. Hopefully these guru's will fix that issue and we can all be happy. Thanks JCSullins.

HP wont let me in after partial wipe.

I havent used my Touchpad for a year or so but took it on holiday to Portugal. I tried getting my GMAIL to work and it would not. So I did a partial wipe. Now it lets me say what country I am and what language then goes to wifi screen. It shows its picking up my wifi and lets me sign in then an error message comes up and it goes no further I understand Webos is not supported any more so was wondering how to load a new software package ( Android?) and start again. Help please?
Install Android and you're good
rose28454 said:
I havent used my Touchpad for a year or so but took it on holiday to Portugal. I tried getting my GMAIL to work and it would not. So I did a partial wipe. Now it lets me say what country I am and what language then goes to wifi screen. It shows its picking up my wifi and lets me sign in then an error message comes up and it goes no further I understand Webos is not supported any more so was wondering how to load a new software package ( Android?) and start again. Help please?
Click to expand...
Click to collapse
Android would be the way to go, WebOS is no longer supported. Jcsullins TPtoolbox with make it happen, have fun.:highfive:
[ROM GUIDE]How to install Android 5.x.x/4.4.x with Jcsullins TPtoolbox Super Easy Way
RolandDeschain79 said:
Android would be the way to go, WebOS is no longer supported. Jcsullins TPtoolbox with make it happen, have fun.:highfive:
[ROM GUIDE]How to install Android 5.x.x/4.4.x with Jcsullins TPtoolbox Super Easy Way
Click to expand...
Click to collapse
I had a look and think I can do that. But couple questions. How can I get past the screens I mentioned in my post and secondly how can I download if I cant get on internet on the TP?
rose28454 said:
I had a look and think I can do that. But couple questions. How can I get past the screens I mentioned in my post and secondly how can I download if I cant get on internet on the TP?
Click to expand...
Click to collapse
You'll need to connect the touchpad to a PC prior to using the toolbox. It'll let the PC read the touchpad as a USB mass storage device and you can migrate your ROM, GAPPS, etc. onto the device and let the toolbox work its magic .
rfoster2009 said:
You'll need to connect the touchpad to a PC prior to using the toolbox. It'll let the PC read the touchpad as a USB mass storage device and you can migrate your ROM, GAPPS, etc. onto the device and let the toolbox work its magic .
Click to expand...
Click to collapse
I tried for 4 hours last night and eventually downloaded the Novacom but it would not work. Any ideas?
Instructions start with step #1
rose28454 said:
I tried for 4 hours last night and eventually downloaded the Novacom but it would not work. Any ideas?
Click to expand...
Click to collapse
It took you 4hrs to get to step 1? Further explanation is needed here, the steps are in an order for a reason.
If you're having issues getting the novacom drivers installed disable any antivirus or spyware protection that might be preventing the program from downloading the correct drivers for your system. Also make sure you have java installed and reboot after installing everything.
1)Getting started, Requirements and Preparation:
A)You must have the novacom software installed on your PC before running Jcsullins Touchpad Toolbox.
Download and run the Universal Novacom Installer 1.4.1. Click here:
Note:You will need to have Java installed to run the Universal installer. Click here:
Note: You may need to reboot after installing this software.
Or
Download, extract and install the appropriate version of Novacom for your OS. Click here:
Note: Under Linux the Novacom driver is installed at /opt/Palm run it from this location.

TPToolbox cannot find Novacomd installed (Windows 10)

This is the full message I get when I try to run the TPToolbox as one of the steps to install Android on my HP TouchPad.
Code:
Setting Palm path ...
Checking novacom service ...
'novacom' is not recognized as an internal or external command,
operable program or batch file.
.
Cannot find novacom program. Try re-installing novacomd.
.
Press any key to continue . . .
I've checked multiple times that Novacomd is installed, I've uninstalled and reinstalled more than a dozen times from different sources (auto-installer is dead so that's out), I've restarted my computer, I don't honestly know what else to do. I'm sorry if this doesn't belong on here, but I'm trying to set this thing up and found out the official servers are dead.
newnoobnoob said:
This is the full message I get when I try to run the TPToolbox as one of the steps to install Android on my HP TouchPad.
Click to expand...
Click to collapse
The TPToolbox can only be use to install specific Android ROM and Recovery. It will not install or flash any other ROM; like Lollipop, Nougat, Oreo and Pie.
If the Tablet has only WebOS and the user wants to make it a pure Android device and flash any ROM then follow this guide:
Click HERE for HP TOUCHPAD Novacom Repair Android
Is a Linux live OS that has the novacom drivers built it and works 100% with no modification to the PC.
After the Wipe_All has been flash the Tablet is all set up and will boot into TWRP Recovery to flash any Android ROM follow this guide:
Click HERE for HP TOUCHPAD Optimize for All Android ROMs with Swap Partition

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