Bluetooth Issues... - Galaxy Note5 Q&A, Help & Troubleshooting

I use BT at home daily for listening to music and netcasts. I have a couple of different BT speakers as well as the awesome Panasonic Link-to-Cell phone system for those who have dropped their home hard-wired phone lines. I also use BT constantly when I am in my car.
With my LG G2, BT connection was seamless and immediate, all the time, for years now. It connected to multiple devices as soon as I walked in the door and with my car audio as soon as I started my car.
With the N5, it always needs to be re-paired manually - especially at home where there are two devices waiting to pair with it as soon as I come home. It'll pair with the Panasonic phone, but when I select a speaker, the N5 disconnects from the Panasonic and then I have to re-pair with it. It will work once I spend a moment managing connections. In the car it often pares immediately, but sometimes not.
Another observation is that the N5's BT range is short, and it will drop if a line-of-sight gets interrupted momentarily.
In an attempt to fix, I have wiped the cache for both Bluetooth apps that come with the VZW N5 - that didn't help. Then, I wiped the system cache, also no dice. I wonder if this is carrier-dependent (I am on VZW) or something to do with older BT devices and the newer BT protocol that the N5 uses. I've read that the N4 has similar BT issues.
Overall, it's usable, but not as good as my old G2. Anyone else have these issues? Fixes??

This issue persists to this day. I can accommodate it with some manual intervention when I want to connect to my BT speakers.
Looking to get a BT 4.x speaker to see if it's just a BT version issue.

I only use Bluetooth in my car and I haven't had any issues whatsoever. Always connects as soon as I start the car and never drops the connection or anything. It syncs my contacts and everything just fine as well. I don't use Smart Lock however. Maybe try turning that off?

billykxda said:
or something to do with older BT devices and the newer BT protocol that the N5 uses. I've read that the N4 has similar BT issues.
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I think that's the case. For some reason samsung's 4.1 Bluetooth protocol is not backwards compatible. Ever since the s4 Bluetooth meta data has stopped working in my 2012 Mazda. Works fine with my N5 (nexus 5) and my LG G4. If I had to bet I think that's the issue with you. I could be wrong. Just thought I'd share.

mrnovanova said:
I think that's the case. For some reason samsung's 4.1 Bluetooth protocol is not backwards compatible. Ever since the s4 Bluetooth meta data has stopped working in my 2012 Mazda. Works fine with my N5 (nexus 5) and my LG G4. If I had to bet I think that's the issue with you. I could be wrong. Just thought I'd share.
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Note 5 always works with my car, does not drop or anything but it has an unstable connection to my samsung gear circle headphones. I believe it is the 5.1.1 update, because they work with my wife's note 3 just fine and they used to work fine before the 5.1.1 update.

Did you ever resolve your issue? looks like some are successful after getting their device replaced and others are not and say the problem comes back. All seems to be related to the 5.1.1 update..

Bluetooth and Note 5, horrible combination
IceCreaMan said:
Did you ever resolve your issue? looks like some are successful after getting their device replaced and others are not and say the problem comes back. All seems to be related to the 5.1.1 update..
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Thanks for writing. I found out that if I disable wifi, it connects a little better, though not as good as my wife's phone, Note 3 (my previous phone)
I tried to find ways to change the frequency it connects, but google was not helpful. Maybe some of the experts here could be helpful, I do not know.
Anyways, I tried to connect to our smart bulb yesterday. It would pair, but would never connect, wifi or not. On the other hand, the Note 3 connected to it immediately.
They keep updating the gear circle software but it is the phone fault, since gear circle is able to connect to my laptop from even another floor!

It's not the BT device... I have terrible luck with expensive purchases and my note 5 was no exception. I upgraded from a galaxy S relay (love keyboards) and about 1 month later my Bluetooth stopped working from all through my house to needing a DIRECT line of sight and max range of about 2 feet. Netflix, hulu, audible all pretty much useless with this issue.
I returned it and got a new one (not referbished) and I noticed a slight lag in key strokes. About 2 weeks go by and the bottom half of my screen is going haywire. Trying to scroll a Web page and it would click everywhere. Typing like I am now would result in 100s of extra letters I was never close to pressing. I returned it and got a referbished one and same thing... my 4th one which I'm using to type this just started doing the Bluetooth thing and I'm so mad.
It's not the Bluetooth device because I tried my old Plantronics I used for 5 years, my new Plantronics, my car, and these weird speakers that have water pumps in them and the issue was the same. I love this phone but it seems to hate me...

Android version
time4my5thnote5 said:
It's not the BT device... I have terrible luck with expensive purchases and my note 5 was no exception. I upgraded from a galaxy S relay (love keyboards) and about 1 month later my Bluetooth stopped working from all through my house to needing a DIRECT line of sight and max range of about 2 feet. Netflix, hulu, audible all pretty much useless with this issue.
I returned it and got a new one (not referbished) and I noticed a slight lag in key strokes. About 2 weeks go by and the bottom half of my screen is going haywire. Trying to scroll a Web page and it would click everywhere. Typing like I am now would result in 100s of extra letters I was never close to pressing. I returned it and got a referbished one and same thing... my 4th one which I'm using to type this just started doing the Bluetooth thing and I'm so mad.
It's not the Bluetooth device because I tried my old Plantronics I used for 5 years, my new Plantronics, my car, and these weird speakers that have water pumps in them and the issue was the same. I love this phone but it seems to hate me...
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Click to collapse
Quick question, do you have android 5.1.1 or 6? I still have 5.1.1 and thats when it started with the problems. It was all fine and dandy with android 5.0.
My wife has a Note 3 with 5.0 and the same headphones are just fine with it.
I have been waiting for android 6 to see if it works out.

My Note 5 upgraded itself to Android 6.0 and all my bluetooth problems are solved magically. I cannot believe how they can manage to screw up things for so many months and we have to wait for the new OS to have it solved. For Samsung Gear Circle none the less. I know I am not buying bluetooth watches or anything in case they screw up bluetooth again in an "update".

Related

[Q] Anyone have issues with Bluetooth A2DP?

I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.
No problems here I use my Ford touch and everything is fine
HtcOnekid said:
No problems here I use my Ford touch and everything is fine
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Click to collapse
well I might have to factory reset it then.
redstar kachina said:
well I might have to factory reset it then.
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Click to collapse
If it still doesn't work...try another BT source.
Works better with my Ford Touch than any phone previously.
---------- Post added at 10:55 AM ---------- Previous post was at 10:53 AM ----------
Try reseting your radio... not sure how you do that with your model. Make sure you delete the old pairing.
bt 4.0, which most newer phones have, is very touchy about what it works properly with; I have a bad time trying to stay connected to my vivosmart garmin band, but pairing to my car and plantronics headset works 100% of the time.
my wife has a G3, and has the same issues; some things work 100% of the time, and some others only work occasionally
A2DP Issues
I just got my Note 4 yesterday, and am definitely experiencing some (admittedly minor) issues with A2DP in my Honda CR-V EXL 2012.
When playing music over Bluetooth, I experience the infamous "Galaxy S5 intermittent half-second skip". Also, I have noticed that when playing an album or playlist, if the screen on the phone is off the currently playing song information will not update.
For example:
I am listening to "Gimme More" by Britney Spears on the album Blackout.
"Gimme More" ends, and the next track "Piece of Me" comes on.
The car screen will continue to show "Gimme More' unless I use the forward or back buttons from my steering wheel or dashboard to manually change songs.
This causes the screen to update to "Piece of Me"... albeit with a brief delay.
Very odd...
SiNJiN76 said:
If it still doesn't work...try another BT source.
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I finally got it too work, but I had to get an app to help me out. I think it was called Bluetooth Manager or something. I forced it to accept the media and got it working. I was getting frustrated when even a factor reset didn't help.
Yes, I have the stuttering too on my Note 4. What can I do about it?
Note 4 note; note, Bluetooth.
redstar kachina said:
I got my Note 4 yesterday and was trying to connect my car radio (Jvc Kw-V50BT). The phone connected, but when trying to connect the media part of the phone it just doesn't want to connect. I had a LG G2 prior to this phone and it worked fine. I checked JVC and it should work with Bluetooth 2.0 and up. This is baffling my mind right now. I might have to factory reset my phone and try it that way. Any help would be appreciated.
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This may not help but.. Got my Note 4 four days ago; had the Note 3. 3 Had 0 problems with Bluetooth; 30 ft. through walls, drops rare, auto connected to my car while I was in the house. Note 4 range 15 feet,, constant drops and fails to connect. Hoping to get another 3 or 4 from T-mobile but that has not happened yet. I'm good carrying both. The 4 makes calls (although the speaker is a downgrade. The 3 connects to all my stuff. just like the old days at work. :fingers-crossed:
This is what I'm using. No issues.
It's not super new. Just a decent deck. But, the rule is the newer the better with flagship phones:
Not sure if this is related or not - I have an open thread about blue tooth streaming issues with my car...
What I have found so far -
My car (2012 Subaru STi) has two methods to pair a blue tooth device... entering the setup through the steering wheel is the only way to save a device for auto connect and play, entering the setup through the head unit lets you save and select a phone to pair, but you must select pair each time you get into the car. If you do option #2, I have the call audio and media boxes always unchecked. - see if your car has a different method for primary user/secondary user blue tooth set up
and secondly, my main issue was that while listening to spotify my radio head unit would say BT-Audio Paused out of nowhere, when in fact, the spotify track still shows playing and the song is progressing.
after lots of troubleshooting I think this may be an issue to spotify itself and not my phone (I am now testing Pandora/other streaming media to see if they do the same interment freeze/odd stuff)
I've also been having problems with Bluetooth devices connected to my Note 4. Previously, I had been using an iPhone 6 and I didn't have any issues with these devices. Now, I'm experiencing connection problems with my Jawbone UP24, my Plantronics headset, or my Jaybird stereo earbuds, and other devices. Once I reboot my Note 4, the BT connection is usually back. But, sometimes I have problems even after I've rebooted the Note 4. If I power cycle my BT peripheral, I'm usually OK as well.
So - my question is: could it be possible that some of my Bluetooth peripherals (like my Jawbone UP24) may be causing some type of interference? Or, do I have faulty hardware?
Older Bluetooth Devices always seem to be hit or miss on the newer Samsung devices that have been coming out. May be its age being the factor, lol. :silly:

Bluetooth Audio Stutter / Skips

I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
rytymu said:
I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
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Click to collapse
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
i've had that issue since HTC One...
not sure if i ever saw a way to fix this issue.
NICEGYPT said:
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
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It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
rytymu said:
It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
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I really don't know if this an issue. My M8 4.4.3 and had same thing. But to be fair Note 4 is more superior inside my car. I am able to listen to my text msg. Voice commands works really good on note 4.
I have this issue from time to time on my Nexus 5. I have to reboot it to fix it. It happens maybe 1 out of 30 times I use BT headsets. Enough to be annoying but not a deal breaker. I am beginning to think this may be an Android issue and not Samsung. Those that have the issue on Note 4, does a reboot fix the problem?
Every now and then when I play Tunein Radio Pro, it would be a hick up. I already did the 30 sec buffer. But usually it works. Is this what you mean?
In my Jeep Wrangler I have BlueTooth. Every few months when I get a new device, I always have to call my mom for the BlueTooth test. The Note 4 has been the only phone to pass. For whatever reason my mom's phone would always sound like I was in a tunnel with the exception on the Note 4. Even the LG G3 failed this. In my 2012 GTI I had issues with some devices as well as my 08 WRX. It always came down the the BlueTooth stack for phone call quality and skipping and sometimes just dropping/crashing out of BT all together. Hope you guys get yours resolved. I know this is a huge problem. Heck when Note had its recent update, I was worried it would break something its just been too good so far! Best of luck guys.
I believe its a kitkat bug. It happened on my note 3 as well
Might warrant a return.
This is so annoying. I'm coming from an M8 (and previously M7) and use bluetooth for everything. Wireless headphones at the gym, wireless speakers at home, media in my car, and a Moto360.
Never had any skips/stutters on previous devices through any of these. Moreover, sometimes the music just STOPS and drops the connection and I have to repair the two devices in the middle of a workout. Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
This happens through any media app - GPM, Milk, Netflix, etc. Want to throw my device.
I am having this issue in my Outback, but it is not happening in my WRX. I was thinking maybe it just doesn't like one, but now I see this is a larger issue. I haven't had this problem with my S5, so maybe it'll clear up when some Roms are released.
I'm having the same issue with my wireless Bluetooth headphones. I thought it was because I was too far away from the phone, but I'm having the same problem when I'm close to the phone also. My Note 3 does not have this problem.
I used my like at least 6 years old Bluetooth headset for like the 4 hours and in that time I barely had skips it only skipped when I left the room and went a few feet away also
Sent from my SM-T210R using XDA Free mobile app
same here
I'm having the same problem
I find this happens when the screen is off. When it's on, no issue. I hope an update fixes this soon.
This stopped after I went to Firekat Rom. Not sure why or how, but Bluetooth is smooth now
AlmostTan said:
...sometimes the music just STOPS and drops the connection and I have to repair the two devices ...Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
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Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
AlmostTan said:
Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
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As I reported before, I had a similar issue on my Nexus 5 and rebooting would fix it. It was a rare occurrence but it would happen from time to time.
I have not experienced the issue at all on my Note 4 in the 8 days I have had it. I use BT quite a bit with my Heart Rate sensor and BT headsets while running and also connected to my stereo in my Sonata. Has been flawless so far.
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
SiNJiN76 said:
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
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Click to collapse
Thanks so much for this idea...going to try it out :good:

[Q] Nexus 6 Bluetooth issues...

I've had my Nexus 6 since Jan. 1, upgrading from an HTC One M7 GPE running 5.0 Lollipop. I experienced Bluetooth connectivity issues with the HTC One after upgrading to 5.0L from 4.4KK, and I knew they were 5.0 related, so I expected somewhat of the same when getting the N6. My problem is, even after upgrading my N6 to 5.01 and then 5.1, most of my Bluetooth issues still exist. I'm trying to figure out if they are indeed software related, or if maybe I have a defective BT radio. I'm rooted, running stock 5.1 LMY47M, with ElementalX Kernel and Nova Launcher. Here is a list of the issues I'm having with my N6 and Bluetooth:
1. Constant dropped connection to my car's bluetooth. Will connect when car is first powered on, then drops connection after about 20 seconds only to reconnect 30 seconds after that, then drop again within 30 seconds. Sometimes it will connect and stay connected for hours. This issue didn't exist with my HTC One running 4.4KK, but did happen intermittently after upgrading it to 5.0L. This issue also doesn't seem to exist when connecting my wife's N5 running 5.1 LMY47D.
2. Problem #1 also seems to exist when connecting my N6 to my Nvidia Shield Tablet running 5.0L, but not as persistent as with Car BT.
3. When my N6 does connect to my Nvidia Shield Tablet, I can send messages using joaoapps' AutoRemote over Bluetooth from my N6 to my Tablet, but not from my Tablet to my N6. Both phone and tablet are configured correctly. This one has me completely stumped and I've spent hours troubleshooting it before just giving up.
3. Audio stuttering when connected to my BT headphones. Again no issue when using said headphones with HTC One 4.4KK or wife's N5 5.1 LMY47D.
3. Bluetooth seems to turn off randomly. At first I thought it was one of my Tasker profiles, but problem still exists even after uninstalling Tasker.
4. My N6 will not connect to my BT OBDII adapter. N6 pairs with adapter, but adapter does not work with Torque or any other ODBII app. HTC One 4.4KK, wife's N5 5.1 LMY47D, and my Nvidia Shield tablet running 5.0L all connect with no issue.
I have tried every suggestion on threads (Reboot, clear Bluetooth Share cache, clear Bluetooth Share Data, forget all connections and re-pair, Bluetooth Auto Connect app) with no luck. I love my N6, but I've hated these BT issues since day one and I've crossed my fingers with every Lollipop update that they would be resolved, to no avail. I'm wondering if anyone (or everyone) is experiencing similar issues with BT, or is it just my N6, and I should return it for a new one before warranty expires. Thanks.
I only use my N6 Bluetooth with my car (ford sync) and occasionally my home phone. I haven't had any issues. Use it everyday on my commute to and from work.
Since you're experiencing this with multiple devices id assume its you phone too. Maybe contact google for warranty replacement?
Are you by any chance wearing a smartwatch? I had similar problem with my OnePlus One and narrowed the problem down to my Moto 360 smartwatch connection. If I didn't have my smartwatch on while in the car, my auto connection worked fine.
Recently, I switched to a Nexus 6 and find bluetooth to be even worse with this phone. Seems as if the signal being broadcast is too weak. Headset audio will start to breakup, with a clear LOS, after just 10-12 ft. Also, just putting my phone in my pocket will case choppiness. With this phone, however, I have yet to determine whether it is my smartwatch that is causing the problems as well or not.
Mit Hipster said:
Are you by any chance wearing a smartwatch? I had similar problem with my OnePlus One and narrowed the problem down to my Moto 360 smartwatch connection. If I didn't have my smartwatch on while in the car, my auto connection worked fine.
Recently, I switched to a Nexus 6 and find bluetooth to be even worse with this phone. Seems as if the signal being broadcast is too weak. Headset audio will start to breakup, with a clear LOS, after just 10-12 ft. Also, just putting my phone in my pocket will case choppiness. With this phone, however, I have yet to determine whether it is my smartwatch that is causing the problems as well or not.
Click to expand...
Click to collapse
No, not using a smartwatch yet. Holding off on purchasing one until I can get this bluetooth mess figured out. I did another factory wipe and rolled back to 5.01, this time staying encrypted (used no force before). Seems to be a little more stable this time, although I have no way of telling if it's because of encryption or just luck. I think it's just coincidental, I don't see how encryption would have any effect either way. I applied the 5.1 update to LMY47M and so far much more stable than before. Again, I don't know why. I can say I am rather disappointed with Google and the Nexus 6. My wife's Nexus 5 is far more stable and I can't believe Google would allow a 'flagship' device to remain this buggy. I never had any of these issues with my HTC One. I traded up to the Nexus 6 for the Google experience, no bloatware, fast updates, etc., thinking that meant more stability. It seems that trading bloatware for the Nexus experience has an unexpected consequence of being a beta-tester for Google.
Bluetooth is different on the Nexus 6 for sure.
lords8n said:
No, not using a smartwatch yet. Holding off on purchasing one until I can get this bluetooth mess figured out. I did another factory wipe and rolled back to 5.01, this time staying encrypted (used no force before). Seems to be a little more stable this time, although I have no way of telling if it's because of encryption or just luck. I think it's just coincidental, I don't see how encryption would have any effect either way. I applied the 5.1 update to LMY47M and so far much more stable than before. Again, I don't know why. I can say I am rather disappointed with Google and the Nexus 6. My wife's Nexus 5 is far more stable and I can't believe Google would allow a 'flagship' device to remain this buggy. I never had any of these issues with my HTC One. I traded up to the Nexus 6 for the Google experience, no bloatware, fast updates, etc., thinking that meant more stability. It seems that trading bloatware for the Nexus experience has an unexpected consequence of being a beta-tester for Google.
Click to expand...
Click to collapse
I also use Ford Sync system. For years it has been reliable and worked flawlessly. But starting with the Nexus 6, some of the common applications I use when mobile started crashing the bluetooth stack and giving the error, "Bluetooth Sharing as stopped working."
Before the Nexus 6 which is the first device I've owned with Lollipop, this never happened. The developer of the SMS texting app that is the main one affected by this, has tried everything to resolve the issue but he and I are now beginning to believe it is something baked either into the phone or lollipop, but before this device I never had any problems with bluetooth. I even went as far as to replace my HU in the car with the new pioneer that supports Android Auto, but to my chagrin, it still crashes on that head unit whenever the SMS reader trys to log off and switch back the stream to media. And unfortunately Android Auto currently does not support Pandora which is a must have for me. Pandora runs perfect on the new HU as it did on the Ford Sync as well, but the SMS reader causes BT sharing to error on both devices since the Nexus 6 and Lollipop, so there is something going on with the bluetooth stack and unfortunately no one I can find has any information about what has changed. Hoping Android Auto will soon add Pandora, but Pandora has not given any time estimation about when that will happen.
Mit Hipster said:
Are you by any chance wearing a smartwatch? I had similar problem with my OnePlus One and narrowed the problem down to my Moto 360 smartwatch connection. If I didn't have my smartwatch on while in the car, my auto connection worked fine.
Recently, I switched to a Nexus 6 and find bluetooth to be even worse with this phone. Seems as if the signal being broadcast is too weak. Headset audio will start to breakup, with a clear LOS, after just 10-12 ft. Also, just putting my phone in my pocket will case choppiness. With this phone, however, I have yet to determine whether it is my smartwatch that is causing the problems as well or not.
Click to expand...
Click to collapse
Funny that you mention that. Previously used my Nexus 6 in the car with no issues. Only thing that changed is that I started pairing with a smartwatch in addition, and now my Nexus 6 crashes a few minutes into using Spotify over bluetooth. Complete automatic reboot.
EDIT: Yep, can definitely confirm the combination of the smartwatch and bluetooth audio device kills my phone. Had no trouble without the smartwatch.
EDIT 2: Turns out Google just sucks at bluetooth. Phone can crash regardless, it's just more likely with the smartwatch.
EDIT 3: RMA'd the phone and the new one works perfectly. Turns out it wasn't the software after all, or maybe the watch update helped.
I don't know if this is the same issue or not, but....
Ever since I got my Nexus 6 I have had bluetooth issues with both my cars. One has a Pioneer headunit (2014 model, not Android Auto), the other is a 2014 Subaru Forester with stock head unit.
In both cases there are days when it works perfectly. Then there are other times when it's a nightmare.
With the Pioneer headunit, bluetooth audio will be playing for a brief period (maybe 30 seconds?) and then something will happen and the headunit will play a repeated beep (bing bing bing bing bing bing) till I turn off bluetooth on the phone, wait a minute or two and reconnect.
With the Forester's headunit, similar situation - i'll be playing audio and it will just drop out. Maybe 60 seconds later it may come back (sometimes). Same applies to telephone calls via the headunit with bluetooth.
The same 'issue' appears with both headunits with one playing a beep when it happens the other dead silence, but both dropping in and out whether it's bluetooth audio or a call.
N6 running latest firmware. Problem has existed since I got it last year. Recently unlocked and rooted, but hasn't made a difference.
I don't know if this is the same as my problem, but it is the closest thread I could find, so I'll post here.
I've had my Nexus 6 about a week. Running 5.1.1, unlocked bootloader and rooted. I've been using a bluetooth headset for phone audio and media audio. It had been working, though I have experienced some audio dropout and stuttering with media audio. I had not been able to determine if that was a bluetooth problem or an app problem, but now I am leaning towards thinking it was a bluetooth problem because of what is now happening.
Today, media audio just stopped playing through my headset. Phone audio is working. I've tried rebooting, I've tried forgetting and re-pairing, I've tried a different headset and I cannot get media audio to play over bluetooth.
I am having the same problem with Nexus6 I have tried two different Plantronics voyager bt headsets and a Motorola Sliver. Motorola said it may be a bluetooth antenna problem
Did a resit on phone and Motorola Bluetooth
I really need bluetooth connectivity so I am stuck
Only other option is either find someone to open up the phone and check the antenna or do it myself maybe replace it myself or look for another phone and use this one as a backup
What would you all suggest?
Thanks

Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
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Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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Click to collapse
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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Click to collapse
I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

Nokia 8 Bluetooth unusable with Airpods. Anyone else?

Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks
Similar problem
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables
damian101 said:
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables
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Click to collapse
I’m wondering if the Nokia 8 just has rubbish connectivity, generally. If the Bluetooth chip is part of the WiFi chip then this would figure as it has the worst WiFi connectivity I’ve seen in recent years
Are you running Nougat or Oreo? From what I've heard, a lot of the bluetooth issues have been fixed in Oreo.
leoni1980 said:
Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks
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Click to collapse
I wonder if yours is wonky, my Wi-Fi is excellent and i get get 75Mbit down 19Mbit up over 5Ghz through 2 brick walls, a floor up and at the opposite end of the house, i have not missed any payments using contactless via NFC and Bluetooth works fine via an Anker Bluetooth speaker and my JBL Bluetooth headphones.
Sorry for digging an old thread, but I still have the same problem even after a bunch of software updates.
My issue with the AirPods is that they do not work after they connect. I take them out of the case, they connect (as expected), but as soon as I start playing something the music/video pauses and the sound switches to speaker (if I press play again it plays out loud). To make them work I need to go to bluetooth settings, disconnect them and connect them again. Then they will work almost flawlessy (minor intrerruption from time to time).
I have no issue with other BT speakers. I also use the AirPods with an iPad and laptop and no issues there.
My Nokia 8 software is up to date. AirPods firmware the same (checked on the iPad).
I tried re-pairing after each software update. I tried changin BT settings (absolute volume - dev settings; contact sharing and HD Audio: AAC) but no improvements.
Any ideas what else can I try?
Search for Oreo and Bluetooth problems. It seams to be a general issue for this Android Version. I have problems connecting my Phone with the car, too.

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