Fast Charging Stopped? - Galaxy Note5 Q&A, Help & Troubleshooting

Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.

I never paid attention, but I just always figured that the adaptive charger would switch from 5V/2A to 9V/1.67A when it was nearing full charge.
(Sent from another Galaxy)

Try a factory reset. If it doesn't work, get it exchanged asap.

Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk

pakure said:
Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk
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Click to collapse
This doesn't exist anymore in Note5

KennyCheng0705 said:
Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.
Click to expand...
Click to collapse
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.

ThisGuy808 said:
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.
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Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.

HeyYoWL said:
Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.
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Click to collapse
I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.

ThisGuy808 said:
I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.
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Click to collapse
Thanks. Looks like I'll have to give my provider a call. I can verify that once I switched the cable I have no issues fast charging. I'm not having a good experience with Samsung so far. When you charge almost $1,000 for a product I expect it to be free of defects in every day use. Meanwhile my cable is messed up after only 3 weeks of owning it and the phone has signal problems that require me to cycle airplane mode to get data working. Never had a problem with my Nexus phones or iPhones. Really poor qualify control.

Related

Possibly dead USB port

Arg.
So my otherwise adorable 1 year old somehow got his hands on my Captivate this weekend. When we finally caught him, he was chewing and slobbering on it pretty much right where the USB port is. After getting the phone back out of his grubby little hands, my wife and I took it completely apart and have had the whole works soaking in rice for a day or so.
When I put it back together, it booted just fine, and everything seems to be in working order. Except...when I plug a cable into the USB port, it doesn't charge, and it doesn't connect to my computer for storage mounting/flashing. This would be a bit of a problem.
I've checked for obstructions in the port itself and there don't seem to be any. I can get by for now without charging because my wife and I have the same phone (so we can periodically swap batteries...), but she's leaving town for two weeks at the end of this week. I really don't want to have to buy a new phone...so any ideas on fixing this would be greatly appreciated.
Sent via Captivate (powered by CyanogenMOD)
Once the USB port is gone its gone, you would need to get an external wall charger for it and a wifi file browser.
there might be some moister in it yet, but generally the captivates had issues with the USB port just flaking out like that. Its a common problem for this phone, and also has happened to mine.
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
b-eock said:
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
Click to expand...
Click to collapse
Hmm...I didn't even realize that was an option. I'll be looking into that. Thanks!
They fixed mine and it works great. I would also order a new cable from them for like 7 bucks. It is all well worth it!
interesting, didnt know about that one either
Update:
It's apparently not *quite* as dead as I thought. It's still not recognizing my computer or telling me that it's charging...but apparently it is actually charging my battery. I plugged it into my computer just to see and left it. It never said that the phone is charging, but when I came back a few minutes later the battery meter had gone up, and it's still doing that fairly consistently.
That's at least good news for now. Even if the USB transfer is dead, I'm still OK as long as I can charge. As long as I don't have to use download mode...
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
b-eock said:
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
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Click to collapse
It's nothing to do with the cable. We have four USB cables and two different car chargers. It's the same thing with all of them, and they all work perfectly on my wife's phone.
Sent via Captivate (powered by CyanogenMOD)
My first Captivate had a USB port go bad.. I tried 10 different cables and decided for some reason it was a ROM issue and got into download mode.. well let's just say I was buying another Captivate the next day.. lol
I did resurrect it by buying a Captivate with a broken screen on Ebay cheap. Combined the two and it's actually a later production and the GPS works good compared to hardly at all before. M yold screen and new guts.. Now I have a spare phone to try new Roms on without messing up my daily driver.. (Dark Knight 4 atm)
I see broke screen Captivates for $40-80 on Ebay regularly..
My wife also has a captivate with a dead USB port. So I went on amazon and searched for captivate batteries and external charger and found a package that came with 2 extended life batteries and the wall charger that charges one separatly from the phone while you use the other in the phine . Its made by Laza wireless and both batteries and charger was 15.99 and shipped free. Got it in two days and works great and was a whole lot cheaper than a phone.
Sent from my SAMSUNG-SGH-I727 using XDA
Sorry to resurrect such an old thread but, I have had the same problem for months also caused by a toddler sucking on the phone and cables. I swap batteries daily. stock/1800/2430 mah. I am curious if anyone knows of a wireless charging option. I know my wii batteries are inductive and it is just the new battery and charger on a stock remote. is there an inductive charger and battery available for cappy? is wireless charging dangerous to the phone if it wasnt designed with it in mind? for that matter is anything available for anyother phones besides the lumia 920 and maybe nexus I think?
cheapest, best option is to get the USB port repaired by mobiletechvideos.com, imho.
I know of no induction solution for captivate that works without a good usb port.
I figured and also thought the Cappy wouldn't be a device supported by a new battery developer when there is so many newer ones out.
Thx
Sent from my SGH-I897 using xda app-developers app

Fast charge seems broken after flashing Marshmallow (MRA58K)

Just like the title says, after flashing Android 6.0 using the Factory Image files, I notice that quick charge doesn't seem to be functioning any longer. Charges very slow, like plugging into an older USB port. Anybody else notice this or know of a fix?
That's very odd, I asked about fast charge on here before and was told that it wasn't software based at all, that it was purely hardware, the fast charger connects with your CPU and they make the fast charge happen. As far as I've been told, it's not software based. I could be wrong though. I flashed the image today too, and the fast charge does seem to still be working for me.
Sent from my Nexus 6
If you download Ampere from Play, it will tell you what your charging mAh is and whether it is detecting as turbo.
I had to replace my charger. It stopped being turbo, and only supplied 1100mAh. Very weird.
danarama said:
If you download Ampere from Play, it will tell you what your charging mAh is and whether it is detecting as turbo.
I had to replace my charger. It stopped being turbo, and only supplied 1100mAh. Very weird.
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my charger supplies the same round about 1100mAh, its the charger that came in the box, it worked perfectly for a month but somehow doesnt work now, how much does turbo charging shows on Ampere,? and how do you know if the charger is faulty or phone is?
Yasharkhan said:
my charger supplies the same round about 1100mAh, its the charger that came in the box, it worked perfectly for a month but somehow doesnt work now, how much does turbo charging shows on Ampere,? and how do you know if the charger is faulty or phone is?
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Click to collapse
Turbo, if less than a certain % battery (Cant remember what, less than 70% maybe?) Ampere should show the word "TURBO" and be delivering about 2000 mAh. As the phone gets fuller, it will drop out of turbo mode so choose a battery % of around 50% to test with to be safe.
As to how to Identify it, I don't know. Trial and error. I tried multiple cables, because it worked one day then just didn't any more. I thought it was probably the phone but a chance it was the charger. I contacted Google, who offered me a refurbished unit without a charger. I told them that was pointless on the small chance it was the charger. They said they'd give me £10 to buy a new one from Play. They're £25 on play, so I told them that and they sent me the rest of the money. I bought the charger and to my surprise it fixed the issue.
danarama said:
If you download Ampere from Play, it will tell you what your charging mAh is and whether it is detecting as turbo.
I had to replace my charger. It stopped being turbo, and only supplied 1100mAh. Very weird.
Click to expand...
Click to collapse
danarama said:
Turbo, if less than a certain % battery (Cant remember what, less than 70% maybe?) Ampere should show the word "TURBO" and be delivering about 2000 mAh. As the phone gets fuller, it will drop out of turbo mode so choose a battery % of around 50% to test with to be safe.
As to how to Identify it, I don't know. Trial and error. I tried multiple cables, because it worked one day then just didn't any more. I thought it was probably the phone but a chance it was the charger. I contacted Google, who offered me a refurbished unit without a charger. I told them that was pointless on the small chance it was the charger. They said they'd give me £10 to buy a new one from Play. They're £25 on play, so I told them that and they sent me the rest of the money. I bought the charger and to my surprise it fixed the issue.
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Click to collapse
unfortunately as i said it used to work fine for one month after i bought the nexus, now it takes almost 2.30 hrs to charge from 10% , i have tried different cables with no change in charging patterns
The only thing I can think of is kernel? Try Leankernel cause it's working for me. I hope Google isn't going the apple route by breaking things so you have to upgrade...
Sent from my Nexus 6 using XDA Free mobile app
Yasharkhan said:
unfortunately as i said it used to work fine for one month after i bought the nexus, now it takes almost 2.30 hrs to charge from 10% , i have tried different cables with no change in charging patterns
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Click to collapse
Yes, mine worked fine too, then stopped. .if you've changed cables, all you can do is.contact Google / Moto for.warranty and try a new charger.
Yasharkhan said:
unfortunately as i said it used to work fine for one month after i bought the nexus, now it takes almost 2.30 hrs to charge from 10% , i have tried different cables with no change in charging patterns
Click to expand...
Click to collapse
Yes, mine worked fine too, then stopped. .if you've changed cables, all you can do is.contact Google / Moto for.warranty and try a new charger.

[Not a post about battery life] What keeps killing my ACTUAL PHYSICAL battery?

So about 6 months ago I swapped the midframe and back on my N6 for the Moto X Pro ones. While I had the phone apart I replaced the battery. My original battery was still functioning fine but I figured since the phone's already torn down, why not replace it? My plan is to keep this phone until the 2016 Nexus is available. So I wanted to be sure that the phone would be problem-free until then.
I got the new battery off eBay from one of the many Chinese electronics retailers for around $15. It was sold as a Motorola OEM battery. When it arrived it looked identical to the original one out of my phone. Installed it, charged it up and went about my business. About 2 weeks later the phone e starts ****ting down suddenly. At first it would do it somewhere between 20%-30% on the battery meter. Then it progressed to shutting down at 50%-60%. Finally it would last only 10 minutes after taking it off the charger (at 100%) before shutting down suddenly. When it would do this, there wasn't the "shutting down" animation you would normally get from running out of juice. It would just go black.
So I deduced it was a junk battery and ordered another one. This time, I ordered one from a place here in the U.S. It was more expensive but not by much (around $30 I think). It arrives, I install it, works great for a month, then starts shutting down suddenly just like the eBay battery. It's at the "only lasts for 10 minutes off the charger" stage right now. So that's battery #2 that's suffered the same fate.
I have battery #3 on the way and it should arrive on Monday. Ordered from another U.S. retailer. Spoke to them on the phone and was assured that it's a brand new, OEM Motorola EZ30 battery. So we'll see how this one works.
At first I was sure I had just received a bum battery. But after the 2nd one had the exact same problem in such a short amount of time.e I can't help but wonder if it's something else causing the failure. 90% of the time I charge the phone via USB and the wall charger that came with the phone. The other 10% of the time it's charged via USB and my old GS4 wall charger. Would using a different charger cause battery failures? I had used the GS4 charger with the original battery that came with the phone and had no problems. Also, for a couple months, I had used a Cheotech 3-coil wireless charger. But I didn't like how long it took to charge so I quit using it. I used it for about 2 months on the original battery and the 2 weeks of the first replacement battery's short life. I haven't used it on the 2nd replacement battery at all as I was trying to see if that may have been the cause of the 1st failure. Can using a different charger damage the battery in such a short period of time?
Is there anything else I can look for before putting in battery #3? Like I said I'm hoping to keep checking this thing alive and kicking until this fall when the new Nexus is released.
Thanks.
Sent from my Nexus 6 using Tapatalk
buzzwyzr said:
So about 6 months ago I swapped the midframe and back on my N6 for the Moto X Pro ones. While I had the phone apart I replaced the battery. My original battery was still functioning fine but I figured since the phone's already torn down, why not replace it? My plan is to keep this phone until the 2016 Nexus is available. So I wanted to be sure that the phone would be problem-free until then.
I got the new battery off eBay from one of the many Chinese electronics retailers for around $15. It was sold as a Motorola OEM battery. When it arrived it looked identical to the original one out of my phone. Installed it, charged it up and went about my business. About 2 weeks later the phone e starts ****ting down suddenly. At first it would do it somewhere between 20%-30% on the battery meter. Then it progressed to shutting down at 50%-60%. Finally it would last only 10 minutes after taking it off the charger (at 100%) before shutting down suddenly. When it would do this, there wasn't the "shutting down" animation you would normally get from running out of juice. It would just go black.
So I deduced it was a junk battery and ordered another one. This time, I ordered one from a place here in the U.S. It was more expensive but not by much (around $30 I think). It arrives, I install it, works great for a month, then starts shutting down suddenly just like the eBay battery. It's at the "only lasts for 10 minutes off the charger" stage right now. So that's battery #2 that's suffered the same fate.
I have battery #3 on the way and it should arrive on Monday. Ordered from another U.S. retailer. Spoke to them on the phone and was assured that it's a brand new, OEM Motorola EZ30 battery. So we'll see how this one works.
At first I was sure I had just received a bum battery. But after the 2nd one had the exact same problem in such a short amount of time.e I can't help but wonder if it's something else causing the failure. 90% of the time I charge the phone via USB and the wall charger that came with the phone. The other 10% of the time it's charged via USB and my old GS4 wall charger. Would using a different charger cause battery failures? I had used the GS4 charger with the original battery that came with the phone and had no problems. Also, for a couple months, I had used a Cheotech 3-coil wireless charger. But I didn't like how long it took to charge so I quit using it. I used it for about 2 months on the original battery and the 2 weeks of the first replacement battery's short life. I haven't used it on the 2nd replacement battery at all as I was trying to see if that may have been the cause of the 1st failure. Can using a different charger damage the battery in such a short period of time?
Is there anything else I can look for before putting in battery #3? Like I said I'm hoping to keep checking this thing alive and kicking until this fall when the new Nexus is released.
Thanks.
Sent from my Nexus 6 using Tapatalk
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Click to collapse
Your batteries (#1 and #2) were not damaged by your usage pattern. They were bad quality period. And now you are paranoid about that. Those two batteries being bad does not surprise me at all because the inherent longevity of a battery is closely related to how well controlled the manufacturing process is, and we know how well that process is controlled for Chinese cheap batteries.
Modern batteries and chargers are built in a way that make them relatively immune to user abuse. Your battery lives for a certain number of charges and discharges. For a good battery from a reputable manufacturer that is around 500 to 1500 times. There is also a second order effect that if you recharge the battery before it completely dies it lives marginally longer. That is about it. The stuff you mentioned didn't cause your batteries to die. The poor manufacturing condition in a sweat shop in China did.
I think you also shouldn't use turbo charger with these batteries.
akholicc said:
I think you also shouldn't use turbo charger with these batteries.
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Click to collapse
The battery's microprocessor regulates the charge and is designed to prevent damage to the battery. Thus this statement is ridiculous. Especially since all turbo charge does is allow more energy to be transferred to the battery in a given unit of time than with a standard charge.
Strephon Alkhalikoi said:
The battery's microprocessor regulates the charge and is designed to prevent damage to the battery. Thus this statement is ridiculous. Especially since all turbo charge does is allow more energy to be transferred to the battery in a given unit of time than with a standard charge.
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Click to collapse
okay. Its my bad then. But i always notice that my phone heats up more when i use turbo charger. And heat is never good for these batteries.
The amount of heat generated on charging does not significantly impact battery life when compared to something like doing a deep discharge. I wouldn't worry too much about the heat. The battery can handle it.
Strephon Alkhalikoi said:
The amount of heat generated on charging does not significantly impact battery life when compared to something like doing a deep discharge. I wouldn't worry too much about the heat. The battery can handle it.
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Click to collapse
I see thanks for clearing things up. I saw those videos and images of nexus 6 with all those popped batteries and back covers. I have been afraid of its heating up since then. So i can use it without worrying about its battery and back cover?
I've had my Nexus 6 since the beginning of the year and have had no problems with it whatsoever. While there is no guarantee you won't encounter a problem, if your Nexus is relatively recent like mine you shouldn't have any issues.

N910t "Unable to charge" message

Ok, I have been dealing with this issue and trouble shooting every which way but loose. I am getting this message every time I try to charge my phone. "Unable to charge your device, make sure you are using a samsung-compatable battery and charger, and that your device is properly connected to the charger." The device is almost 2 years old so it is out of warranty, I called samsung and sent it in at my own expense and they marked it "BER" (Beyond Economical repair) because I had rooted it, I didn't install my own rom I just simply tripped Knox so samsung refused to work on it. Very disappointing. I have now set out to fix it on my own.
OEM Battery: Check
OEM Charger: Check
Properly Plugged in: Check
I have tried multiple different fixes, factory reset didn't work, so I flashed Cyanogen 12.1, Rapture, and Dr. Keton ROMs to see if it was a software issue, NOPE. (P.S. Rapture is my favorite)
So I ordered a wireless charger so see if it was the charger port, NOPE.
Then I ordered a external battery charger and 2 other batteries so I could at least play around with it. SO I have determined it is not the Charger port, Software, or Bad Battery.
2 weeks Prior to this problem occurring the bluetooth flat out quit working. So I am now considering getting a new motherboard but this requires a lot of work I would rather not do if there are any other suggestion at this point I would love to hear them before I pull the trigger and buy a 150$ motherboard, If it honestly comes to that I might just sell the phone for parts, I bought an s7, but I loved my note 4. I would prefer to go back to it cause I like the battery life on the note 4 but LOVE the camera on the s7. Any way, Any Ideals would be fantastic, thanks.
I had an international note 3 that used to say that. I think you may have to use a power source for which that perticular phone was designed for.... just an idea... If i recall i could slowly charge it using a car charger but not a wall charger. I dont know why though i sold it on craigslist before i found the answer.
I also had a similar problem with a regular domestic note 3. Turns out my baby stuck my phone in her mouth and her spit corroded the terminals. So the phone just wouldnt charge. Was a pretty easy fix for like 10 bucks for a whole new charging port. Did you maybe drop your phone and dislocate the flex cable from your board? http://youtu.be/OYBWT1yfilc
Doesnt seem toooo difficult to fix but if it were me id just swap out batteries

Galaxy Note 8 stop charging at 80% !!!???

I recently purchased a Note 8 but I notice that the phone only charge up to 80%.
When the battery is charged up to 80%, the red/orange led notification indicating the charging process turned off. I had to unplug and replug the charger multiple times but the battery only jumped up to 83~85%. Is this normal or is the battery defective?
Everytime, I unplugged and replugged the charger. The charging symbol & led notification showed up for about 30~35 sec and then it stopped charging.
Does anyone have the same problem like this?
t_v said:
I recently purchased a Note 8 but I notice that the phone only charge up to 80%.
When the battery is charged up to 80%, the red/orange led notification indicating the charging process turned off. I had to unplug and replug the charger multiple times but the battery only jumped up to 83~85%. Is this normal or is the battery defective?
Everytime, I unplugged and replugged the charger. The charging symbol & led notification showed up for about 30~35 sec and then it stopped charging.
Does anyone have the same problem like this?
Click to expand...
Click to collapse
Not normal. What version do you have and where are you? Is it an international version? I live in the U.S. and have a carrier Tmobile version. Battery charges to 100% no issues
Sent from my SM-N950U using Tapatalk
amyf27 said:
Not normal. What version do you have and where are you? Is it an international version? I live in the U.S. and have a carrier Tmobile version. Battery charges to 100% no issues
Sent from my SM-N950U using Tapatalk
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Click to collapse
I have the factory unlocked version & I live in the U.S.
Model: SMN950U1ZKAX.
I read some threads at other forums, some people are having a similar issue with S8 and S8+. I think I need to return to this phone to Samsung
t_v said:
I have the factory unlocked version & I live in the U.S.
Model: SMN950U1ZKAX.
I read some threads at other forums, some people are having a similar issue with S8 and S8+. I think I need to return to this phone to Samsung
Click to expand...
Click to collapse
Did you root it with samfail? If so that's why.
t_v said:
I have the factory unlocked version & I live in the U.S.
Model: SMN950U1ZKAX.
I read some threads at other forums, some people are having a similar issue with S8 and S8+. I think I need to return to this phone to Samsung
Click to expand...
Click to collapse
Most definitely should be warranty covered
Sent from my SM-N950U using Tapatalk
xxx42069 said:
Did you root it with samfail? If so that's why.
Click to expand...
Click to collapse
I don't know if it is rooted or not. I just bought it from Samsung, plugged the sim, and use it. Now it' has the problem
Definitely not normal. Contact Samsung for warranty.
t_v said:
I don't know if it is rooted or not. I just bought it from Samsung, plugged the sim, and use it. Now it' has the problem
Click to expand...
Click to collapse
Check the bootloader screen. Usually this restriction is placed when the phone has been rooted. Maybe your phone was a customer exchange, which if that were the case I would be very pissed off.
Either way, if you haven't interfered with it in any way then it warrants a replacement.
--
Have you tried re-calibrating the battery?
Maybe try draining the battery till it dies, then turn on phone until it dies again.
Finally charge it to full whilst switched off (i.e. notification light turns green)
This used to happen to me sometimes with an extended battery on the Note 4, where the fix was to remove the battery and replace it (obviously not possible here)
Sounds rooted to me. That's the only thing I have seen here at XDA that causes 80% battery . I would send it back right away, don't even try to screw with it. Samsung sent you somebody else's problem.
Sent from my SM-N950U1 using XDA-Developers Legacy app
Does it only charge to 80% with wireless charging also ?
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Does it only charge to 80% with wireless charging also ?
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I don't have the wireless charger. The charger I used was the fast charger in the phone box. I also switched to a different fast charger but the problem was still the same
did you check for software updates?
apprentice said:
Check the bootloader screen. Usually this restriction is placed when the phone has been rooted. Maybe your phone was a customer exchange, which if that were the case I would be very pissed off.
Either way, if you haven't interfered with it in any way then it warrants a replacement.
--
Click to expand...
Click to collapse
Why would it be rooted if he bought it from Samsung?
t_v said:
I don't have the wireless charger. The charger I used was the fast charger in the phone box. I also switched to a different fast charger but the problem was still the same
Click to expand...
Click to collapse
Factory reset, if problem persists return phone.
Sent from my SM-N950U using Tapatalk
terre08 said:
Why would it be rooted if he bought it from Samsung?
Click to expand...
Click to collapse
Read my reply again! I said maybe he was sent a customer exchange. It happened to me once (not direct from Samsung but from a very well known and normally reputable online store.
I sent my phone back to Samsung service center to fix the charging problem. They replaced some components on the mainboard that cause this problem. However, when I received the phone, I performed some tests to check if the problem still persists.
After I received the phone back, my phone was able to charge itself up to 96-97% and then it stopped charging. I had to unplug and replug the wired charger to get my phone up to 100%. So I don't know this is because of the software/firmware from phone or not !!
Then, I used the phone for a couple days and when the phone was about at 25% battery, the battery drained so fast. In about 10-15 min after 25%, the phone turned off.
I let the phone off and charged the phone again, but again, the phone could not be fully charged. It stopped at 96% again!!! Does anyone have the same problem?
t_v said:
I sent my phone back to Samsung service center to fix the charging problem. They replaced some components on the mainboard that cause this problem. However, when I received the phone, I performed some tests to check if the problem still persists.
After I received the phone back, my phone was able to charge itself up to 96-97% and then it stopped charging. I had to unplug and replug the wired charger to get my phone up to 100%. So I don't know this is because of the software/firmware from phone or not !!
Then, I used the phone for a couple days and when the phone was about at 25% battery, the battery drained so fast. In about 10-15 min after 25%, the phone turned off.
I let the phone off and charged the phone again, but again, the phone could not be fully charged. It stopped at 96% again!!! Does anyone have the same problem?
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I have the same problem.
some of this is caused by samsung's rightful fear that their batteries will explode. there are many complaints online about how slowly the note 8 charges. mine does some weird stuff while charging sometimes, and i am chocking it up to restrictions sammy has put in place to prevent another disaster. sometimes mine will only charge to like 87%, but if i unplug/plug in again it will finish charging. i think it also tries to charge around your charging/usage patterns as well. i suspect there is a way to turn off this feature.
I am getting the same issue. I have had my phone for for over a year now with no issues. And just a couple weeks ago I started having these issues. And no, I have not Rooted my phone, for all the people who suggested rooted.
Was there ever a fix for this?

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