I recently purchased a Note 8 but I notice that the phone only charge up to 80%.
When the battery is charged up to 80%, the red/orange led notification indicating the charging process turned off. I had to unplug and replug the charger multiple times but the battery only jumped up to 83~85%. Is this normal or is the battery defective?
Everytime, I unplugged and replugged the charger. The charging symbol & led notification showed up for about 30~35 sec and then it stopped charging.
Does anyone have the same problem like this?
t_v said:
I recently purchased a Note 8 but I notice that the phone only charge up to 80%.
When the battery is charged up to 80%, the red/orange led notification indicating the charging process turned off. I had to unplug and replug the charger multiple times but the battery only jumped up to 83~85%. Is this normal or is the battery defective?
Everytime, I unplugged and replugged the charger. The charging symbol & led notification showed up for about 30~35 sec and then it stopped charging.
Does anyone have the same problem like this?
Click to expand...
Click to collapse
Not normal. What version do you have and where are you? Is it an international version? I live in the U.S. and have a carrier Tmobile version. Battery charges to 100% no issues
Sent from my SM-N950U using Tapatalk
amyf27 said:
Not normal. What version do you have and where are you? Is it an international version? I live in the U.S. and have a carrier Tmobile version. Battery charges to 100% no issues
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have the factory unlocked version & I live in the U.S.
Model: SMN950U1ZKAX.
I read some threads at other forums, some people are having a similar issue with S8 and S8+. I think I need to return to this phone to Samsung
t_v said:
I have the factory unlocked version & I live in the U.S.
Model: SMN950U1ZKAX.
I read some threads at other forums, some people are having a similar issue with S8 and S8+. I think I need to return to this phone to Samsung
Click to expand...
Click to collapse
Did you root it with samfail? If so that's why.
t_v said:
I have the factory unlocked version & I live in the U.S.
Model: SMN950U1ZKAX.
I read some threads at other forums, some people are having a similar issue with S8 and S8+. I think I need to return to this phone to Samsung
Click to expand...
Click to collapse
Most definitely should be warranty covered
Sent from my SM-N950U using Tapatalk
xxx42069 said:
Did you root it with samfail? If so that's why.
Click to expand...
Click to collapse
I don't know if it is rooted or not. I just bought it from Samsung, plugged the sim, and use it. Now it' has the problem
Definitely not normal. Contact Samsung for warranty.
t_v said:
I don't know if it is rooted or not. I just bought it from Samsung, plugged the sim, and use it. Now it' has the problem
Click to expand...
Click to collapse
Check the bootloader screen. Usually this restriction is placed when the phone has been rooted. Maybe your phone was a customer exchange, which if that were the case I would be very pissed off.
Either way, if you haven't interfered with it in any way then it warrants a replacement.
--
Have you tried re-calibrating the battery?
Maybe try draining the battery till it dies, then turn on phone until it dies again.
Finally charge it to full whilst switched off (i.e. notification light turns green)
This used to happen to me sometimes with an extended battery on the Note 4, where the fix was to remove the battery and replace it (obviously not possible here)
Sounds rooted to me. That's the only thing I have seen here at XDA that causes 80% battery . I would send it back right away, don't even try to screw with it. Samsung sent you somebody else's problem.
Sent from my SM-N950U1 using XDA-Developers Legacy app
Does it only charge to 80% with wireless charging also ?
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Does it only charge to 80% with wireless charging also ?
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I don't have the wireless charger. The charger I used was the fast charger in the phone box. I also switched to a different fast charger but the problem was still the same
did you check for software updates?
apprentice said:
Check the bootloader screen. Usually this restriction is placed when the phone has been rooted. Maybe your phone was a customer exchange, which if that were the case I would be very pissed off.
Either way, if you haven't interfered with it in any way then it warrants a replacement.
--
Click to expand...
Click to collapse
Why would it be rooted if he bought it from Samsung?
t_v said:
I don't have the wireless charger. The charger I used was the fast charger in the phone box. I also switched to a different fast charger but the problem was still the same
Click to expand...
Click to collapse
Factory reset, if problem persists return phone.
Sent from my SM-N950U using Tapatalk
terre08 said:
Why would it be rooted if he bought it from Samsung?
Click to expand...
Click to collapse
Read my reply again! I said maybe he was sent a customer exchange. It happened to me once (not direct from Samsung but from a very well known and normally reputable online store.
I sent my phone back to Samsung service center to fix the charging problem. They replaced some components on the mainboard that cause this problem. However, when I received the phone, I performed some tests to check if the problem still persists.
After I received the phone back, my phone was able to charge itself up to 96-97% and then it stopped charging. I had to unplug and replug the wired charger to get my phone up to 100%. So I don't know this is because of the software/firmware from phone or not !!
Then, I used the phone for a couple days and when the phone was about at 25% battery, the battery drained so fast. In about 10-15 min after 25%, the phone turned off.
I let the phone off and charged the phone again, but again, the phone could not be fully charged. It stopped at 96% again!!! Does anyone have the same problem?
t_v said:
I sent my phone back to Samsung service center to fix the charging problem. They replaced some components on the mainboard that cause this problem. However, when I received the phone, I performed some tests to check if the problem still persists.
After I received the phone back, my phone was able to charge itself up to 96-97% and then it stopped charging. I had to unplug and replug the wired charger to get my phone up to 100%. So I don't know this is because of the software/firmware from phone or not !!
Then, I used the phone for a couple days and when the phone was about at 25% battery, the battery drained so fast. In about 10-15 min after 25%, the phone turned off.
I let the phone off and charged the phone again, but again, the phone could not be fully charged. It stopped at 96% again!!! Does anyone have the same problem?
Click to expand...
Click to collapse
I have the same problem.
some of this is caused by samsung's rightful fear that their batteries will explode. there are many complaints online about how slowly the note 8 charges. mine does some weird stuff while charging sometimes, and i am chocking it up to restrictions sammy has put in place to prevent another disaster. sometimes mine will only charge to like 87%, but if i unplug/plug in again it will finish charging. i think it also tries to charge around your charging/usage patterns as well. i suspect there is a way to turn off this feature.
I am getting the same issue. I have had my phone for for over a year now with no issues. And just a couple weeks ago I started having these issues. And no, I have not Rooted my phone, for all the people who suggested rooted.
Was there ever a fix for this?
Related
Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan
arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.
I thought that the Bionic would light up in the dock with the battery removed?
alan
arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.
Try fastboot. Rsd lite. Fxz file
Sent from my ADR6400L using xda premium
With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.
I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?
If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.
You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.
Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk
Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium
Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
Sent from my DROID BIONIC using xda premium
Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.
I've had this phone for about two weeks now (I bought it used). When I got the phone the battery lasted pretty much all day for about 4-5 days. Then I pretty much started having charging issues. When the phone would fully die it would lock up. Sometimes when the phone had 80% battery it would lock up and stay that way for about 30-60 seconds. It would then reboot possibly lock up on boot for another 30-60 seconds, then if it did come on the battery would have an explanation mark telling you it needed to be charged. Now sometimes when you go to charge the phone it would turn on but have a question mark inside of the battery instead of where the colors are while it's charging and off.
I tried to purchase a battery locally and replace it. This battery does the same thing. The phone will boot for a bit, charge, then shut off. When I go into fastboot mode it says 'battery low'. When I got the phone and started having problems it was still stock everything, no root. Now I am running Youngunn's HoloBlur performance edition and the battery I tried to replace it with is an EB40.
The questions I really have are this.
1- When a battery is bad does it cause the '?' mark
2- Does the EB40 have to be calibrated some how, or does the ROM just pretty much know what's up
I don't really want to drop another $50 into a battery if that doesn't the issue. However in my past experience and knowledge of electronics and phones it seems to be the battery.
Thanks in advance!
have you tried a battery calibration app
frog1982 said:
have you tried a battery calibration app
Click to expand...
Click to collapse
I can't really get that far into the phone. After I get the phone booted it says low batt then goes through the power down process
Update: After reading a few threads on this site and others I've heard them all talking about using the OEM charger. I was using the USB brick I use for my Samsung tablet 5v 2a. I've just found a moto charger at my house which is 5v 550ma and the charging meter is now going up.
Thank you for searching guy.
Sent from my PACMAN MATRIX HD MAXX
You're welcome man!
I took the battery that I purchased back and ordered a new one off Amazon. I put my old battery back in the phone and left it alone. After the phone charged for two hours it said it was at 25%. I booted the phone up got about five mins of use out of it and it locked again and wouldn't turn back on. When the phone isnt on and just charging, does it use the ROM to display the battery charging meter?
Here's another update.. I got the new battery in and put it in the phone. I tried to power it up just to see if it had a charge and it displayed the unlocked bootloader logo and shut back off. I then tried to plug it into, still nothing. I eventually got the green light on the top to show up. At first it was blinking, then it went solid with a very small blink. After that, still nothing.
I have tried using a 5v 500ma, 5v 1a, and 5v 2a charger and still nothing. Does anyone have any ideas?
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
deeje00 said:
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Cued4 said:
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Click to expand...
Click to collapse
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
audit13 said:
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
Click to expand...
Click to collapse
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Cued4 said:
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Click to expand...
Click to collapse
I have never used the original Moto USB charger. I usually use anything that was convenient and that includes my, laptop, desktop, HTC, LG, and Samsung USB chargers.
Same here. With any of my devices for that matter. Usually the phone can dumb it down or just not charge.
Sent from my GT-P6210 using xda app-developers app
And sometimes that's fine but If it won't charge first thing to try is the factory charger to rule that out.
Sent from my PACMAN MATRIX HD MAXX
After going up to the ATT store and getting them to try multiple adapters it still isn't working. I have noticed that when you plug it into the computer it recognizes the phone.. To what extent I have no idea (since I only plugged it in for a minute at the store). There are also times when you plug it in and the green light will be flashing, and other times the light will be solid.
Like I said this is straight puzzling. The phone worked fine for a few days with no issues. It seems like it got wet but there's no way it could have.
frog1982 said:
have you tried a battery calibration app
Click to expand...
Click to collapse
This is a hoax. Battery calibration is not real (Words from a google/android employee). All these apps do is maybe clean up the battery statistics so android builds new ones (which it does by itself in the long run anyways). This process has nothing to do with the actual battery/hardware.
That's all they're meant to do. Wipe the stats so it will get a correct reading.
Sent from my PACMAN MATRIX HD MAXX
Did you solved it?
I had the same issue ..couldnt fine a workaround uptill now
*facepalm
Solution:
1.Take out your battery.
2.See those contacts between the terminals? Yes, they're the battery sensors. If they're not in contact with the base plates on the phone board, do something about it. I don't know what, you decide.
3.get some naked wire and create your own screw washers, for the terminals. Screw them under the screw, between the battery board and base screw holes.
4.Tighten properly.
Done.
Now, try again till the charger accepts that your battery is existent.
You are welcome.
hello,
i'm thinking to change the battery of my xt894 (not enough power for me), and i saw this battery http://m.ebay.it/itm/121306473286?nav=SEARCH what do you think about? could this one gave me problem on phone?
I have it... and it last longer ... like a 15 - 20% than the original.
I ordered mine too! How did you install it? Drain first the original battery? And the install? Or does Android reset the statts for the battery by itself?
DiMacho said:
I ordered mine too! How did you install it? Drain first the original battery? And the install? Or does Android reset the statts for the battery by itself?
Click to expand...
Click to collapse
Just fully charge new battery
Battery stats will auto reset
Sent from my DROIDX using Tapatalk
What a change in battery life. My battery died normally in 4/5 hours. Now stays alive for 14-15 hours!!
DiMacho said:
What a change in battery life. My battery died normally in 4/5 hours. Now stays alive for 14-15 hours!!
Click to expand...
Click to collapse
okay, i will change mine too
sd_shadow said:
Just fully charge new battery
Battery stats will auto reset
Sent from my DROIDX using Tapatalk
Click to expand...
Click to collapse
I finally got my new EB41 GOLD battery. I mounted it in the phone, but Cyanogen says it is not charging battery... Is it normal? now i'm waiting to see if something change, but seems i can't charge it (i'm using an n900's charger and i tried with a moto g chager too)
neo87cs said:
I finally got my new EB41 GOLD battery. I mounted it in the phone, but Cyanogen says it is not charging battery... Is it normal? now i'm waiting to see if something change, but seems i can't charge it (i'm using an n900's charger and i tried with a moto g chager too)
Click to expand...
Click to collapse
no, not normal.
does old battery still charge?
if so send new battery back.
Sent from my XT907 using Tapatalk
sd_shadow said:
no, not normal.
does old battery still charge?
if so send new battery back.
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
For my idiocracy i broke the flat of old battery... damn screw cover D:... anyway the old battery was charging before i change battery
neo87cs said:
For my idiocracy i broke the flat of old battery... damn screw cover D:... anyway the old battery was charging before i change battery
Click to expand...
Click to collapse
guessing you got a bad battery, unless you damaged to battery screw posts on phone, but seems unlikely.
Sent from my XT907 using Tapatalk
I bought used Droid 4 last month. Battery seems to be in good state (2-2,5 days of light use), but every time it gets to ~40% it immediately drops to 20% (within few seconds). Is there a way to delete battery stats so it can detect percentage correctly? I tried to discharge it completely and recharge again but it didn't help.
Phone is running CM11. Any help appreciated.
S.T.E.A.K. said:
I bought used Droid 4 last month. Battery seems to be in good state (2-2,5 days of light use), but every time it gets to ~40% it immediately drops to 20% (within few seconds). Is there a way to delete battery stats so it can detect percentage correctly? I tried to discharge it completely and recharge again but it didn't help.
Phone is running CM11. Any help appreciated.
Click to expand...
Click to collapse
Had exactly the same issue with CM11 snapshot M12. A few days ago I updated it to the last CM11 nightly, it haven't occured since then.
sd_shadow said:
guessing you got a bad battery, unless you damaged to battery screw posts on phone, but seems unlikely.
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
I don't know what's going on with my phone... i bought another battey (original from motorola), when i connect the phone to the pc a green led (top-left) turns green and stay so... Tried with a charger and it boot like it is charging, but after some minutes battery stays always at 0%. What can i try?
neo87cs said:
I don't know what's going on with my phone... i bought another battey (original from motorola), when i connect the phone to the pc a green led (top-left) turns green and stay so... Tried with a charger and it boot like it is charging, but after some minutes battery stays always at 0%. What can i try?
Click to expand...
Click to collapse
if battery's charge is very low, it could take a while to show any change. Normally batteries has some charge, but who know when the battery was made and packaged, could have been a couple of years ago. I would leave connected to wall charger over night.
sd_shadow said:
if battery's charge is very low, it could take a while to show any change. Normally batteries has some charge, but who know when the battery was made and packaged, could have been a couple of years ago. I would leave connected to wall charger over night.
Click to expand...
Click to collapse
I tried to let it charge with the charger, after 15 minutes it reached 15%, and when i unplagged the charger it dropped down to 4% (but the charger was really hot)... I will let it charge for some hours, maybe the battery and the system should calibrate their self.... I hope it will work, i'm tired of my n900 yet (and i don't have money to change phone now)
neo87cs said:
I tried to let it charge with the charger, after 15 minutes it reached 15%, and when i unplagged the charger it dropped down to 4% (but the charger was really hot)... I will let it charge for some hours, maybe the battery and the system should calibrate their self.... I hope it will work, i'm tired of my n900 yet (and i don't have money to change phone now)
Click to expand...
Click to collapse
battery stats may not be correct till full charge.
don't burn the house down
If safestrap is installed, could see it will let you boot to safestrap, and see if it will charge.
sd_shadow said:
battery stats may not be correct till full charge.
don't burn the house down
If safestrap is installed, could see it will let you boot to safestrap, and see if it will charge.
Click to expand...
Click to collapse
Ye, i booted up the phone and everything is going correctly... It's 37% now and it is raising regulary
neo87cs said:
Ye, i booted up the phone and everything is going correctly... It's 37% now and it is raising regulary
Click to expand...
Click to collapse
good, battery probably hadn't been charged in a couple of years, should be fine once fully charged
does this battery require a new rear cover?
Careless_ said:
does this battery require a new rear cover?
Click to expand...
Click to collapse
droid 4 doesnt require a new rear cover but it will wear out quickly if you remove it frequently. you can even keep the phone without a rear cover if youd like because the stock battery has a glue that holds it together with the phone along with the screws for the flex cable
Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.
I never paid attention, but I just always figured that the adaptive charger would switch from 5V/2A to 9V/1.67A when it was nearing full charge.
(Sent from another Galaxy)
Try a factory reset. If it doesn't work, get it exchanged asap.
Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk
pakure said:
Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
This doesn't exist anymore in Note5
KennyCheng0705 said:
Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.
Click to expand...
Click to collapse
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.
ThisGuy808 said:
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.
Click to expand...
Click to collapse
Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.
HeyYoWL said:
Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.
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I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.
ThisGuy808 said:
I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.
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Thanks. Looks like I'll have to give my provider a call. I can verify that once I switched the cable I have no issues fast charging. I'm not having a good experience with Samsung so far. When you charge almost $1,000 for a product I expect it to be free of defects in every day use. Meanwhile my cable is messed up after only 3 weeks of owning it and the phone has signal problems that require me to cycle airplane mode to get data working. Never had a problem with my Nexus phones or iPhones. Really poor qualify control.
Hi guys,
I'm having issues with my Mi mix where it just shut down by its self and will no longer boot up anymore, it will load the Mix logo for a few seconds (after the initial Mi one) before shutting down. I can access the recovery, and have tried flashing a new rom, as well as fastbooted the original rom on. Is there any way to fix this?
Also, when plugging in the charge cable it will show charging, but stuck on 67%, it doesnt go above that with overnight charging.
Cheers,
Sumperium said:
Hi guys,
I'm having issues with my Mi mix where it just shut down by its self and will no longer boot up anymore, it will load the Mix logo for a few seconds (after the initial Mi one) before shutting down. I can access the recovery, and have tried flashing a new rom, as well as fastbooted the original rom on. Is there any way to fix this?
Also, when plugging in the charge cable it will show charging, but stuck on 67%, it doesnt go above that with overnight charging.
Cheers,
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Well maybe unplugging battery for a while may sort it, watch a teardown before attempting, I suspect the battery is actually flat and needs charging but it's stuck in some weird situation. You didn't say wether it was rooted with TWRP.
james1089 said:
Well maybe unplugging battery for a while may sort it, watch a teardown before attempting, I suspect the battery is actually flat and needs charging but it's stuck in some weird situation. You didn't say wether it was rooted with TWRP.
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Thanks for the reply, I've unplugged it and tried rebooting, which it still wouldnt do. I have ordered a replacement battery just in case. And yeah it was rooted with TWRP running EpicRom when the shut down occured.
Cheers,
Sumperium said:
Thanks for the reply, I've unplugged it and tried rebooting, which it still wouldnt do. I have ordered a replacement battery just in case. And yeah it was rooted with TWRP running EpicRom when the shut down occured.
Cheers,
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Did it still say same percentage
james1089 said:
Did it still say same percentage
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its now stuck on 50% haha. hoping the battery replacement will do the trick
Sumperium said:
its now stuck on 50% haha. hoping the battery replacement will do the trick
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Leave it overnight unplugged, them replacement batteries are ****e, that's all of them, it could be a motherboard fault, not sounding like battery problem
james1089 said:
Leave it overnight unplugged, them replacement batteries are ****e, that's all of them, it could be a motherboard fault, not sounding like battery problem
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Alright, I'll leave it unplugged tonight and will report back in the morning. Really hoping its not the motherboard though.
Cheers
james1089 said:
Leave it overnight unplugged, them replacement batteries are ****e, that's all of them, it could be a motherboard fault, not sounding like battery problem
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I've unplugged it and left it over night, and upon replugging it back in, it wont power on at all, no recovery or the bootloader.
Sumperium said:
I've unplugged it and left it over night, and upon replugging it back in, it wont power on at all, no recovery or the bootloader.
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Leave it charging for 12 hours, it does sound like the battery was flat and giving false reading, hopefully leaving it on charge overnight will bring it back to life.
Which replacement battery have you purchased. You sure you connected the battery correctly
james1089 said:
Leave it charging for 12 hours, it does sound like the battery was flat and giving false reading, hopefully leaving it on charge overnight will bring it back to life.
Which replacement battery have you purchased. You sure you connected the battery correctly
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Wow, it came back to life. I purchased one from aliexpress with some decent reviews. but it seems to run fine on the original at the moment. Thank you very much man!
Sumperium said:
Wow, it came back to life. I purchased one from aliexpress with some decent reviews. but it seems to run fine on the original at the moment. Thank you very much man!
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Yea don't use that replacement 1 the connector is slightly different and chews the motherboard connection up
james1089 said:
Yea don't use that replacement 1 the connector is slightly different and chews the motherboard connection up
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Okay will do. Thanks for you help man.