System Update installed, but keeps telling me to restart and install - Nexus 6 Q&A, Help & Troubleshooting

I am on the latest version as far as I can tell (LMY48I - VERIZON), but I keep getting the message to restart and install. It doesn't work because I have gone back to being rooted. Besides, I am already on the latest version. I went to all the trouble of un-rooting and stock, updated, re-rooted (twice) but the message keeps coming back. Anyone else?

The latest version for Verizon is LMY48M and can be found at https://developers.google.com/android/nexus/images#shamu. Since you are rooted the easiest way to upgrade is http://forum.xda-developers.com/nexus-6/general/using-image-to-update-nexus-6-data-loss-t3053158.

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[Q] Captivate Update; did anyone elses fail?

Ok, so i attempted to manually retrieve the update released today, can I not do that yet(as in MUST it be pushed to my phone first)? Now i have to effing wait sub-24hrs for it again Admittedly i couldnt wait...this fone is nice minus the few issues it has and that we are all aware of.
Ive never had a chance to see the update experience on an Android fone, therefore as far as im concerned it did what it was supposed to...only it failed. the "No update was installed..." screen appeared after my fone was restarted and unlocked. I didnt take out the SIM, fone is rooted, start up media scaning is (more or less) disabled with an app i use, and i have the free lagfix from the market; the One Click thingy lol. Any Ideas anyone?
mine found update downloaded then tried to install and said cannot install and when i got to resume updates it says "no firmware" i think i just need to flash to stock before trying update
mine keeps saying that it cannot connect to the att servers.
Aw id rather not...took alota time for me to find apps an methods to make this fone more usable smh
Sent from my SAMSUNG-SGH-I897 using XDA App
My phone is rooted and I have the same problem as ericos123. I think going back to stock would fix this problem. Sucks I have to redo everything.
What's the easiest way to go to stock? Anyone know?
will i lose all my media if i go back to stock?
Mine downloaded the file. I performed a backup prior to the update and started it. It came back and said "update failed" and when I attempted to resume it, it said no firmware. I checked the baseband and it said JH7 which is the version being pushed.
So I assume it actually passed but it failed on something minor as the phone operates just fine.
So far, that also seems to be the consensus that rooted/modified users will get errors. I modified my framework apk to put a better batter icon, and it is still there. Maybe it couldn't overwrite it...
Check your baseband and see if its already updated. (and if you couldn't get your update, use the date-forward trick (change the date forward 24hrs)).
Ok, I've tried the update 4 times and I can't get it to take. I've used Odin to go back to stock JF6 (checked re-partition). I also did the master clear thing! I compared my phone to a co-worker who has a completely stock Captivate and they appear to be identical!
The patch downloads fine, however when it restarts and begins to apply the patch, it gets to 50% and then says "Updates fail". It boots back up and says that the update was not successful!
Any ideas??
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
I don't think you do, but I'm not sure. That said, idont know how to bak to stock myself...guess it time for more XDA searching lol
Sent from my SAMSUNG-SGH-I897 using XDA App
my failed at 100%, rooted and got rid of the att apps. maybe the update updates some att apps?
Yea my has "7" at the end too but I can remeber if it said it befor the update r not...
Sent from my SAMSUNG-SGH-I897 using XDA App
I have two stock non-rooted phones and they both performed the update successfully.
Mine's rooted, and a few stock ATT apps removed. Update successful, took about 10mins total.
Yet to check for any changes/improvements.
krakerx said:
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
Click to expand...
Click to collapse
I'm in the same boat, can anyone verify this if this means the update was done successfully?
So what's the status on those of you who have already applied the leaked JH7 through Cognition or another way? Are you all going back to stock to then get this new update? Is it possible to apply the GPS fixes to my current rom/kernal or should I do Odin and then apply it? It's not that big of a deal to do everything individually (voodoo, black bar, superuser) if I have to without Cognition. I really want the GPS fixed.
I manually moved the date up two days (Sept 24th) on my phone and checked for update. It finally started to download the OTA update. It failed after 50% installation and rebooted by itself. My phone was rooted with lag fix and removed some AT&T software. I'm wondering the reason it failed because it is trying to install QuickOffice and update other AT&T software. But I already moved some of the AT&T software and already installed QuickOffice through Android Market.
mikewong27 said:
I manually moved the date up two days (Sept 24th) on my phone and checked for update. It finally started to download the OTA update. It failed after 50% installation and rebooted by itself. My phone was rooted with lag fix and removed some AT&T software. I'm wondering the reason it failed because it is trying to install QuickOffice and update other AT&T software. But I already moved some of the AT&T software and already installed QuickOffice through Android Market.
Click to expand...
Click to collapse
Mine stopped at 50% too... ugh. Let me know if you find a workaround, and I'll do the same...
krakerx said:
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:
Baseband version: I897UCJH7
Kernel version: 2.6.29 | [email protected]sep-11 #2
I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
Click to expand...
Click to collapse
Same boat as me. I am rooted.. and removed att crapware and did a battery icon change. But no other major changes.
(From my Captivate via XDA app)
Failed first time unrooted. I used Odin to go back to stock,failed again same place,50%

[Q] New update fails

Hopefully you guys know there is a software fix out from at&t and samsung that fixes gps problems and etc...
goes without saying you can't just straight update if you're rooted. That's where i'm stuck.
Before i touched anything, it would get to 50% and reboot, says the update was not applied.
Then I tried "unrooting" even though it said it was unrooted, and apps requiring SU backed this up saying my phone was unrooted.
Then during the update, it stops even sooner at "preparing".
So... how do we get around this without doing the master clear with odin3???
I DON'T want to lose all my data. I'm too lazy.
Mine said failed at 100%. I def got the jh7 update though. My phone was unable to reboot into recovery using the three button method. Now I can. My phone was rooted with stock rom.
Mine is rooted with the Voodoo fix and it failed during the update (I was at work so don't know at what step during the update).
Will have to do the voodoo-lag unfix - restore back to factory defaults and try it again..
Unless of course someone pops out a tweaked ROM before then!
check out this thread, http://forum.xda-developers.com/showthread.php?t=789546 so we can get everyone with this issue together in one thread

[Q] What happened to my 2.2.1?

I've had my N1 rooted pretty much since day one. Installing Froyo (at the time) wasn't as smooth as I have come to except of Google products, since the OTA updates wouldn't install and I needed to use repackaged versions. Recently my phone started nagging me to install 2.2.1. I got fed up and finally re-flashed the stock recovery image (I didn't restore anything else).
Ever since, I haven't been promoted to install the the update. Additionally, trying to update manually (using the original file) resulted in an android guy and an exclamation mark - but nothing further.
From my understanding, as long as you have the stock recovery, you should be able to flash original packages. Am I mistaking?
UPDATE: So the update was pushed to my phone again. After clicking install, the phone rebooted and the update started installing. At some point however, it froze with the android guy and an exclamation point development. I had to remove the battery to reboot.
Was re-flashing the recover image not enough?
I believe you have to be on stock recovery and stock rom.
I believe I'm on both. I cant get a checkin to indicate that there is an update. Is that normal?
I'm in the same boat but can't even reflash the original rom through vol- power.
In on this!

Help completing the recent OTA Update

Hey all.
I've tried to perform the recent OTA update that came out last month, but have been unsuccessful. I had at one point uninstalled much of the bloatware that came with my Bionic, but I believe I've reinstalled them. I unfreeze everything on my phone, I have used both the Voodoo temp unroot and the Superuser temp unroot and OTA survival, but no dice. i'm not sure where to go from here. maybe unroot completely with Pete's root tools, but I would like that to be a last resort if possible.
Only way the OTA will take is if all stock bloatware is there and no apps are frozen. If you did not make a stock nano back up before making all those changes then you will need to rsd the phone back to stock. I have my wife's phone rooted and debloated flashed it to .902 and took the OTA .905 with no issues.
What is the exact error you are getting and how are you applying the OTA? Usually if you apply the OTA manually it'll give you an error specific to why it won't install. As stated above you need to make sure you're fully stock or the OTA will fail. It does check for root. Mine failed too even with Voodoo unroot. It would keep detecting that the file was incorrect. I had to manually go into file manager and modify the root file which fixed my problem with OTA not installing. You may need to go and do a FXZ to get back to full stock.

5.0.1 Failed Download? Help!

Verizon 6 here...got prompted to update. Downloaded and was ready for the install and reboot. Phone rebooted. Still 5.0? And device up to date. How can i redownload? Please help
StrangeTimes said:
Verizon 6 here...got prompted to update. Downloaded and was ready for the install and reboot. Phone rebooted. Still 5.0? And device up to date. How can i redownload? Please help
Click to expand...
Click to collapse
Do you have a custom recovery and/or rooted? If so, the OTA fails. The reminder will probably come back in a day or so.
Same thing happened to me. I received the notice literally seconds after rooting and flashing custom recovery. I tried it anyway for ****s and grins, and it failed of course. After rebooting post failure, mine also stated it was up to date.
I did it the hard way, flashed system and radio using fastboot. All up to date now. :good:
Bone stock no root or anything. Would hard reset work? Or will it reprompt soon?
It's hard to say exactly, but given the image was just posted by Google today, and OTAs are already pushing out, you may see it again tomorrow.
I cleared the framework. Still nothing.
Connect to a charger, it reappear and I was able to update. BTW make sure you on WiFi
So wifi connect to charger and clear framework. Will try. Anyone else have solutions?
Yet to repop update. Still getting the up to date...
StrangeTimes said:
Verizon 6 here...got prompted to update. Downloaded and was ready for the install and reboot. Phone rebooted. Still 5.0? And device up to date. How can i redownload? Please help
Click to expand...
Click to collapse
Same thing is happening on my Nexus 7 2013. I've tried it 5 different times.
Sent from my SM-N900V
Same here... fully stock and unrooted Nexus 6 with VZW sim. Got an update notification. Tried to update and the notification just went away and now says I'm up-to-date even thought the update never installed... still on 5.0.
Any solutionsnyet? Hard reset phone does nothing btw
Man... Was really hoping to wake up to the update popping up again. No dice.
att nexus 6 failed 5.0.1
Got notification on att nexus 6 completely stock, for the update to 5.0.1, after accepting the install and agreeing for the restart, it never restarted or updated anything. Still on 5.0. Checking for updates shows that i'm "up to date" and attempting to side load the update via ADB fails.
Got the ota update just now. Install was successful.

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