How the F do I fix the wi-fi in 5.1? The thing drops every 10-15 minutes and sits there saying “Obtaining IP Address”. It has nothing to do with the router because it does this at work and home and only started after updating to lollipop. I’ve factory reseted my phone and everything.
jeffgt14 said:
How the F do I fix the wi-fi in 5.1? The thing drops every 10-15 minutes and sits there saying “Obtaining IP Address”. It has nothing to do with the router because it does this at work and home and only started after updating to lollipop. I’ve factory reseted my phone and everything.
Click to expand...
Click to collapse
Do you have a bluetooth switched on? Try to turn off it. I have this issue too, and don't fix it at now..
I also have this issue. It will work fine and then suddenly it doesnt. I have to turn the wifi off and then back on again and it works fine.
I know of 2 other people with this phone that have the same issue.
No solution but just wanted to let you know I'm having the same issue. Definitely not related to the server/router.
Same problem here, will try out the bluetooth toggle later today.
Tried the bluetooth off and it doesn't help any.
It's the main reason i switched to CM12 and since I have no more wifi issue.
Not router related for sure. I've been looking at logcat too but found nothing (but I'm not an expert)
Model XT 1052 retail rooted and initial rom was something ....o2.de
Yea if I wasn’t so close to just pulling the trigger on the Nexus 5x I’d probably switch too. I’m worried about trying to sell the dang phone though and someone complaining because the wifi doesn’t work worth a crap.
same problem cm12.1
I'm also with the same problem in CM12.1 , wifi drops or speed decreases dramatically whenever I connect Bluetooth headset
My wife's phone does the same thing. I found that by going into advanced settings and setting a static ip for our home network
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
sha.public said:
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
Click to expand...
Click to collapse
Hello!!! User'm new and I can not post images yet, so I will try to describe the problem.
I use cyanogem mod version 12.1 is specifically:
cm-12.1-20151007-SNAPSHOT-YOG4PAO332-ghost.zip
battery is in balanced mode.
Bluetooth device I use and a philips shp9100 headset
when I hear a song on the poweramp the download rate drops dramatically when the play store down something or when I see the youtube videos is too slow catching all the time that the WiFi 2.4 GHz, since the network 5ghz is normal.
Note: I do not speak English and am using google translator excuse for the mistakes committed.
sha.public said:
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
Click to expand...
Click to collapse
Just an FYI. I set the ip on the phone itself versus a static dchp lease on the router. This rules out dhcp which I believe is the issue on my wife's moto x.
Also having the same issue where it drops and comes back or speed slows really bad. Overall quite disappointed in Moto for taking so long and releasing 5.1 with so many significant bugs. 5x may be in my near future!
Sent from my XT1060 using Tapatalk
A quick update. The wife's phone had the issue again last night. Toggling airplane mode fixes it every time but then I have to listen to her complain.
Hey Guys and Gals.
Same issue here... On KITKAT wifi worked perfectly fine. After updating to 5.1 (clean install) wifi keeps dropping quite frequently.
Tried various "solutions" like setting up static IP, changing wifi channel, choosing only 2,4GHz frequency. None of them worked.
Searching through the Internet brings a lot of different forums (phones) with similar issue, so it may not be Motorola specific.
Nevertheless Motorola should have taken care of this but before they rolled out 5.1 update...
Sent from my XT1052
Related
I've notice a slight issue with my Tab. Sometimes, when it's been left sleeping for a while it 'forgets' to go back to wifi and stays on 3G connectivity, even though I'm sitting right next to the wlan router. If I check the wifi settings, the network is listed as 'out of range'. If I turn off wifi and then back on again, it connects without any trouble.
Has anyone else noticed this behaviour?
This is most certainly a router issue. The simplest fix is to reserve ip up for the tab and use fixed up settings.
I do this with all my LAN devices anyway because it adds a little security, as well as better interconnectivity.
But really you should investigate the router.
Somehow I doubt that. I'm using DD-WRT running on the classic LinkSys WRT54G, a combo that is widely famed for it reliability. I also have the router set up to serve a fixed IP to the Galaxy Tab, determined by the MAC address of the Tabs wireless interface.
I'm also running quite a few other wifi devices with the router, including three other android devices (G1, milestone, nook), and none of them show the same behavior.
I see... how many of your other devices use a dual band revision n radio? In my experience this can be a headache, even for custom firmware.
None, as far as I know. I'm not entirely sure about my wifes Motorola Milestone, but I'm pretty sure the G1 and the nook use bog standard 802.11g. I think you're right that this might be the problem. Any ideas how to improve that? It's not really a problem, just a slight blemish on the otherwise awesome experience.
This is well known android behavior making wi-fi sleep to preserver battery.
There are some mods to keep it on when sleeping.
Khisha said:
This is well known android behavior making wi-fi sleep to preserver battery.
There are some mods to keep it on when sleeping.
Click to expand...
Click to collapse
Yes, and there's nothing wrong with that. I certainly don't want wifi on all the time, I just want it to reconnect when it wakes up.
Ill look into your router tomorrow, but atm I'd say there wont be much you can do other than force g only on the router. This will stop the tab from sending crc/ plcp overhead on both bands. Crazy as it sounds, the tabs radio is actually interfering with itself in this scenario.
I just replaced my HTC HD2 with the Samsung Galaxy Tab and have the exact same problem. The HD easily picked up my work and home WiFi when I moved between them, but the Tab 'forgets' to reconnect after standby.
I'm having this problem too. Every morning I need to turn off the wifi, then immediately turn it back on, before it will reconnect. This is with an Asus WL520GC running DD-WRT.
Yes, seems to be a router/device compatibility issue.
My tab works fine in my uni network (and it has quite a few dark spots), all of my friend's networks but it intermittingly fails to reconnect to my home wlan. I have a sky router (sagem actually).
Sent from my HTC Vision using Tapatalk
I have seen this on various routers before and encountered it again last night.
There is a discussion on the cause here:
http://forum.xda-developers.com/showthread.php?t=839367&highlight=connect+wifi&page=3
It is due to the lease expiring from the access point and the device requesting the old IP with first sending a discovery message.
One work around - not the best - is to reboot the router. Then the Tab seems able to connect. Also I think if you connect ofter to the router you might not see this as the device will ask for a new lease.
Another - from the above referenced post - is to create a DHCP reservation for the Tab. This will ensure it gets the same IP address every time. I made this change to my router - so we will see.
Hope this helps.
Samsung Galaxy tab won't connect to WEP wireless
I am trying to get my Galaxy tab to connect to my HTC HD2 that is set up as a wi-fi hotspot.
My galaxy tab will connect to all WPA/WP2 networks but not the WEP. Please help.
mine does the same on a SMC Gateway (SMC8014WN) aswell as a D-Link Router (DIR-665)
I am going nuts here because of the same problem. Tab worked flawlessly for the last 4 months, found any router and had no wifi problems until recently. I have a D-Link DGL-4500 gaming router, and my dsl modem router also has a wifi connection. I suspect from the new firmware. Mine is a Euro model. I dont know why I upgraded from JK5 to JMG stock firmware, and wifi issues started. D-link's logs reports that it receives a deauth from the device and the connection ends... and never revives. Sometimes it happens 3-4 times in an hour, sometimes it stays connected for hours. I tried everything, static IP, delete dhcp list, etc. I have reset the device twice to factory defaults. Even then it disconnected the first minute I turned it on and set the wifi. So it should be a firmware issue. I realize that the wifi signal is also weaker now compared to the previous firmware. Congrats SAMSUNG! The Tab is consuming my data plan even when I am home. And I wonder how wifi only Tab is going to handle this problem. DOES ANYONE KNOW IF WE CAN DOWNGRADE FROM JMG?? Help is appreciated.
my tab does the same thing (so does my x10). But when I open my browser, or anything that needs wifi, it reconnects automatically, however the browser usually needs to be refreshed (retry).
elorimer said:
I'm having this problem too. Every morning I need to turn off the wifi, then immediately turn it back on, before it will reconnect. This is with an Asus WL520GC running DD-WRT.
Click to expand...
Click to collapse
exactly the same behaviour. Every morning, I'm connected to my router but nothing works. Turn-OFF->ON and it works again
I should have noticed Roto's entering line. See: http://forum.xda-developers.com/showthread.php?t=939360.
Since JMG has wifi isuues, I jumped onto JMI !
I have looked at every thread and forum possible for the past 2 months. My wifes nexus and my own connects to our home wifi for a few minutes then disconnects itself (weather the screen times out or not) and will not reconnect at all. I have tried the wifi fix apps on the market, changed the settings on my router numerous times, factory rest my router and phone, changed roms, and even routers but nothing seems to work. My wife's nexus is stock and not rooted so I have been using hers as a reference thinking it was maybe a rom I was using but she is having the same problem. Any ideas would be greatly appreciated.
sigep235
I had that problem but as soon as I got to 2.2.1 and/or used a newer Radio version, the problem disappeared...
Although, N1s are still very picky on routers...try with another router and check if it keeps the connection alive.
Also check your router settings to see if they're optimal (try having no password set and see if it keeps the connection...if it does then it might be a problem with the N1 not crypting information well or so)
You could also try updating the router's firmware.
Make sure your wifi policy is set to "Never" (go in wifi settings the press Menu and click on settings)
Last thing you could try is manually set an IP address + gateway + netmask in the wifi settings as well as setting your N1's mac address to that same IP address in the router...
If nothing works then, I'm completely out of solutions
I just got on to look at some of the settings with my router when I noticed that some times when my phone says I am connected to the wifi there is no IP address assigned to the phone. Under connected devices it says "android device" but with no ip address associated with it...
I still have the problem
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
I said this in another thread, but I'll say it here.
I tried all of the things everyone could suggest and none of them worked. When I heard Broadcom updated the driver and CyanogenMod put it into his nightlies, I bit the bullet, unlocked my bootloader and installed CM6 and it changed NOTHING. So I went out and bought a new router: Cisco E3000. It works great. So I guess it was a bad combination of phone and router. I had to spend hundreds of dollars. Really ****ing pissed me off. But I wasn't going to buy a cheaper router without dual channel wireless N.
ksc6000 said:
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
Click to expand...
Click to collapse
Nexus has N connectivity but only on one band (2.4Ghz) and I don't think the technology matter (heck, I'm still on 802.11b ) it's really more of a phone/router combination problem...
I did actually test on my VERY CHEAP spare 802.11g router (DLink --> do not buy their products) and the connection did NOT stay...that was back when I was on stock FRG83 though...I should try again on Cyanogen but I'm wayyy too lazy ^^
btw, I really don't get why people always unlock when they wanna flash a rom....heck, keep your warranty!! there is an easy way of doing it without unlocking...meh
PS: I have a 50MB data plan (technically, I didn't buy a data plan, it came free) so I AM a heavy wifi user and it was such a pissoff to find out that my new Nexus One couldn't connect to Wifi and keep the connection alive...now I'm damn happy that it works after all that fiddling ^^
@sigep: try to assign a manual ip to your N1's mac addres...or update firmware, it definitely looks like a router problem...
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
pwig said:
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
Click to expand...
Click to collapse
Oh kay sorry then
Although all the new wikis and todos should emphasize on the locked bootloader methods to avoid voiding warranties...although I admit fastboot is always noobproof but I digress ^^
I've been testing several routers from different brands, and the only one that seems to work fine with mi Nexus One is the Linksys/Cisco WAG160N (802.11n, but 2.4 GHz only). However this one has other issues of its own, like not being able to connect to mapped ports after two days up and running (not even from the LAN). The N1 works fine, thought, it doesn't disconnect overnight.
I've also tried an SMC (SMC SMC7904WBRA-N, I think). This one is really bad, the router freezes after only two days of use, the lights freeze and it stops working altogether. I returned it after a week.
I'm currently using a Sitecom (300N WL-348). With this one the N1 WiFi is dropped over night, and the connection to this AP is disabled. I'm still testing if moving to a less crowded channel could fix that. I hope it does, since this router seems to have a more stable firmware that the Linksys/Cisco, same WiFi coverage (which is quite good), and even better WiFi performance. Not all is good, though, DSL performance is worse.
In the past I used Netgear routers. The firmware was stable as rock, but the hardware not so much and after a year of use they are very prone to failing. No idea if newer models are any better in this regard, they are impossible to find, so I don't think this has improved.
Since I have DSL at home, I'm looking at routers with DSL modem built in, so I don't have to have two devices (DSL modem and wireless router).
From my observarions - Nexus will disconnect from WiFi when the IP it has is lost and the network doesn't supply IP on time. After 1 or 2 IP assignment timeouts, it will skip the network and refuse to connect.
Every router I've connected to that supplied IP on time, even when revoked every X min, didn't cause disconnects.
Of course, WiFi on sleep set to "Never".
Success! Last night I updated the firmware of the Sitecom router, and changed the WiFi channels (it's set to use wide channel, so it uses two channels). This morning the N1 had still a solid WiFi connection and over night it updated all services just fine (weather, Facebook, email).
I've been using the Sitecom router since my last post with no issues. Then last friday arrived a small update that broke WiFi. On Saturday arrived the bigger update to Android 2.2.1 but the problem with WiFi remains. Before 2.2.1 Wifi has been working fine every day at home and work, now with 2.2.1 it's broken at home and work.
Are we moving forward? If Gingerbread doesn't fix this problem I'll have to do something about it: try cooked ROMs or even getting another phone . Currently my N1 keeps disabling my access points all the time.
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
ShamanicEnzan said:
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
Click to expand...
Click to collapse
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
TheKaz said:
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
Click to expand...
Click to collapse
It comes and goes, it looks almost app specific. I say Hello Google Now, and it seems to lock up on recognition or says it can't connect to google....but I'm able to browse the internet.
Yeah I've been having a ton of WiFi issues with this phone.
Slusho said:
Yeah I've been having a ton of WiFi issues with this phone.
Click to expand...
Click to collapse
I called Moto and after dealing with their terrible level 1 support I got the following:
HERE ARE THE INSTRUCTIONS FOR DOING THE WIPE CACHE PARTITION:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Ever since it hasn't had any problems, but it's only been a few hours as well.
The issues started happening again...turned off wifi and everything resynced perfectly...
ShamanicEnzan said:
The issues started happening again...turned off wifi and everything resynced perfectly...
Click to expand...
Click to collapse
Have you tried it on a different router?
Sent from my Nexus 7
phositadc said:
Have you tried it on a different router?
Sent from my Nexus 7
Click to expand...
Click to collapse
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
ShamanicEnzan said:
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
Click to expand...
Click to collapse
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
It was set to auto, I set it to 2.4 ghz...now to wait if it happens again.
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
The force to 2.4ghz actually made the problem occur a lot faster, any reason it might be due to the massive amount of wifi networks around? When I set to scan 5 ghz there was only one still open, I might go into my router and see if I can change the atenna settings.
EDIT: Turns out if I go to 5 ghz my computer can't connect, but I changed the channel to something less populated in the area to see if that helps.
DOUBLE EDIT: It appears to occur after I'm supposed to get a Facebook notification, at that point I don't get any more notifications....attempting to clear out facebook data and cache to see if that does anything
Try disabling WMM on your router.
drilus said:
Try disabling WMM on your router.
Click to expand...
Click to collapse
Forgive the stupid, but what's WMM short for in case that's not readily apparent?
Edit: I've also noticed the problem is exponentially worse after I upload pictures to facebook
Edit Edit: Found WMM, turned it off, let's see what happens.
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
alicepattinson said:
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
Click to expand...
Click to collapse
You mean full reset? It looks like I may have to do that with the idle battery drain issue anyways....so that's the last resort.
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
2.4 ghz wifi issues
matt87n said:
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
Click to expand...
Click to collapse
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
glimmer00 said:
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
Click to expand...
Click to collapse
For what it's worth I have this same Netgear router and have had the same connectivity issues on both 4.2.2 and 4.4.
I did some reading today and found a couple possible fixes I plan on trying out. First one is to disable WMM. Secondly I found on the official netgear forums that they have had major issues (some of which you've described) with all firmwares ending in the .30s and went so far as to pull them from their download section.
My router was running firmware .36 and I successfully downgraded it to the latest stable firmware .12 that netgear now recommends.
Hopefully 1 of those 2 fixes improves the performance, at any rate I really think it's something with the router itself and not the moto x.
Sent from my XT1060 using xda app-developers app
Thanks for letting me know this was also an issue on 4.2.2. Saves me the trouble of flashing back just to test.
I will be interested to know if your using official netgear 1.0.0.12 firmware fixes the issue for you. I haven't actually ever used the official firmware as I've run OpenWRT since I got the router a year or two ago. 10.03.1 had the issue, and it appears 12.09 does as well. I may try a trunk build at some point to see if that changes anything.
I had previously written that all was well on the 5 ghz band. This appears to not be 100% correct. Yesterday evening and this morning I found myself "connected" to the 5ghz band without actually having working internet. Toggle wifi on/off fixes it, but I shouldn't have to do it.
Not sure if this helps, but on the 2.4 ghz side things do work better on one side of the house vs the other. Also it seems that I can get a very fast connection at times and then it stumbles and gets stuck going under 1 Mbps. I still suspect either a defect or some kind of low level radio issues with the moto or the router regarding interference from neighboring wifi access points (there are a lot around me, single family houses on small lots). However, keep in mind no other device has these issues but the moto. In the rare instance I venture into a bad signal pocket the signal indicator goes down and speed slows or they lose connection vs the moto where it can show excellent signal and have no/nearly no connectivity.
I haven't tried it for long, but switching to wireless g mode vs ng may improve stability though I only briefly tried it. I did walk around part of my house checking the Mbps with the app "WiFi Speed Test" and while way slower than N mode it was far more stable. Even if this does work it is a definate downgrade in speed though.
Well its only been a day or two so it may be too early to tell, but so far my wifi seems much better after making those two fixes I mentioned above. This is on 2.4 band, the 5ghz band doesn't provide me enough signal strength to use all the time (router is too far from my bedroom).
The main issue I was having was my wifi signal would cut out even though it still showed a good connection. I could swipe down on the status bar and see no download arrow next to the wifi icon so I knew I wasn't receiving data. However a simple disconnect and reconnect to my wifi would fix the problem until it happened again. This seemed to be most common while watching YouTube videos, in fact it happened far too often which is why I went searching for a solution.
So as I mentioned things seem to be better for sure so far but I need to give it a week or so to see how much it is really helped, but so far I can't remember any wifi cutting out since I've made those two fixes.
Sent from my XT1060 using xda app-developers app
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
mikekory87 said:
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
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Exact same problem. Fine at home and everywhere else. Spent a couple hours this week on the phone with Moto. They keep saying it's the network, yet everyone else is on it. They say update firmware and open MAC. Both of which are done.
This is the message in the Access point every 3 seconds when my phone is trying to connect...
"Client Deauthenticated: MACAddress:9c:d9:17:a1:c8:51 Base Radio MAC:b8:62:1f:ad:5e:90 Slot: 0 User Name: unknown Ip Address: unknown Reason:Unspecified ReasonCode: 1"
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
bradley26 said:
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
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This!
I have this problem all the time ON multiple networks, its very frustrating
Mines will disconnect from my 5ghz when the screen goes off and reconnects when turned on, works fine on 2.4ghz. I have a Nighthawk ac1900 so the phone is definitely the problem.
Sent from my Hammerhead
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
giovannirc said:
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
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Sounds like this could be my problem. We have 4 networks we can login to, but they are all broadcast from the same access point. One says "secured with 802.1x" and is for laptops, two say "secured with WPA/WPA2" and are for cell phones/other, and the final is unsecured. I can only connect to the unsecured network.
So does it sound like it's the phone that's refusing the network, the network is refusing the phone for something the phone is sending back to it, or the network is refusing the phone for another reason?
I'm having this same issue. 1st Gen Moto X sitting right next to 2nd Gen, and the 1st Gen is connected while the 2nd Gen can't.
I'm having the exact same issue. It appears the problem is that older Cisco firmware doesnt support 802.11w, which is what the moto x 2014 uses by default. Here is a thread where a moto rep explains it to Cisco - https://supportforums.cisco.com/discussion/12331486/connectivity-issues-cisco-controllers-and-pmf-enabled-moto-x-gen-2
My girlfriend and I have this phone and we had a similar problem. It would connect/reconnect like a billion times before staying connected on our home network but connect fine on other networks. I tried several solutions but the one that worked was changing the channel on the router. I live in an apartment building and there are a lot of WiFi networks around me so I figured that might be causing some interference. I changed my channel from 6 to auto (it automatically jumped to 11) and now it connects instantly and is solid. What's weird is I tried channels recommended by WiFi analyzer and my other devices would connect just fine but the Moto X's couldn't even see the network in the list when it was on a lot of channels like 12, 13, and 14.
Seems like a weird WiFi radio firmware bug to me.
Is there a client side fix for this?
I just ran into the problem at my work. It is a major hospital. They are not going upgrade their cisco firmware so a couple of people's personal phones are able to connect to the network.
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
What!? Really?
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
will54880 said:
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
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Wutang200 said:
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
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I never had a WiFi problem with the Moto X 2014 until today at work. It wouldn't connect to a few different clients Wireless APs. At the first client site I power cycled the phone and WiFi still wouldn't connect. I then went to another client site and once again it would no longer connect. I power cycled again and this time it connected just fine albeit Bluetooth was acting funny and not connecting to the Moto 360. After cycling Bluetooth off and on again the 360 finally connected. Not sure if this is an actual issue or just dumb luck. I wonder if anyone that was having WiFi issues with this phone also has a Moto 360 connected via Bluetooth?
I don't own a 360 and my bluetooth is normally switched off unless I'm streaming music at home.
I know none of what I am about to write will solve anyone's issue but sharing my experiences mught help understand you're not alone. I wander between as many as a dozen different wifi networks daily. I manager a 63 room hotel on 7.5 acres where we are currently running EnGenius EAP350 AP's broadcasting in 2.4mhz band ONLY using .11bgn. I set the entire network to use one SSID so roaming is, in theory, problem free. My XT1095 has not had any issues at all here on property.
I also have my personal network in the lobby and main building under 2.4/5/.11AC side by side with out guest network. No issues bouncing around. I honestly expected issues but have found none.
There is one issue I have found in Android in general which can happen randomly, or I have not been able to induce the behavior only recognize it. Occasionally when I move from one building to another Android (ICS forward for sure) will forget which actual AP it's after and just hang. My solution is to tell the device to forget that node then once forgotten the network, of course, shows up in the list. I then select it and boom we're back in business.
I do have issues when I visit a network at say, the grocery store which requires accepting an EULA...the device simply will hang Wifi wize, even when I delete and reconnect I won't get the note to open the authorization page. I end up just killing wifi and going with LTE.
I get the same behaviors from all my phones ICS though Kitkat, don't have Lollipop yet darn it!!
I have long been frustrated with this weirdism from Android but have reached a point of M.A.D. with my devices but never found a solution.
I have noted I have the most issues by far with Cisco/Linksys devices. It has been almost assured that if I have an issue it's one of those routers running an older firmware version (amazing how many AP/routers use default password settings...I mean, really???)
Not 100% sure it's a firmware only issue but I do think it's some common bit of hardware in an AP/Router which can go spastic for some reason preventing Android from figuring out how to remain or get connected. I even had one of the EnGenius AP's go nuts, a fast swap with a freshly configured AP resolves but, again, still does not identify or solve the problem
I also sense there is some oddness deep in the bowels of Android's wifi/networking subsystem which just was never written correctly and may never be fixed.
Last I run and app called Wifi Analyzer by Kevin Yuan, it helps me a GREAT deal because I can target a specific AP/node to connect with. Android versions often defeat this by not remaining connected to that desired target AP and switching to something else. Here is where I think some of the issues with wifi connectivity live...Google MUST spend some time refining their wifi subsystem.
No matter this is a Very frustrating issue when it happens. My best solution has always been to forget the current connection then reconnect with it again once it reappears. Better yet use Wifi Analyzer or similar app to target a specific AP/node and connect/forget from inside the app, that really does seem to help, mostly...sigh, I know, sorry...
This WiFi issue is really aggravating. I have tried so many things:
1. Rebooting Router
2. Powering Off/On Phone
3. Turning WiFi Radio Off/On
4. Resetting Phone Cache Partition
5. Using WiFi analyzer and setting my router to various channels manually
6. Changing Router SSID
7. Forgetting SSID on phone and re-adding it
8. Verifying MAC Filtering is not enabled
9. Enabling MAC filtering and specifically allowing phone MAC address
10. Disabling "Avoid Poor Connections" in WiFi settings
11. Manually setting WiFi frequency band to 2.4ghz in phone settings
12. Disabling "WiFi Optimization" in phone settings
23. Changing WiFi direct and BT phone names (yeah, a big stretch, but I read somewhere that this worked)
24. Installed updated firmware on my ASUS RT-N12D1 (3.0.0.d.376_3602)
25. Disabled WPS on router
26. Switched router between Auto, Legacy and N-Only
27. Disabled Authentication and Encryption on router, just an "Open" connection.
After all of this, the phone still has WiFi connectivity issues. Sometimes after a phone power cycle it will connect to WiFi, but never for very long. Every other device I have connects to the WiFi without issues. I just got the Moto X a few days ago (AT&T version) and this is the first time I have ever had a device with WiFi connectivity issues like this. Very aggravating. There is clearly something wrong with either the hardware, or software on the phone.
There are some other oddities. When it won't connect to WiFi, there is something strange with the phone. Its not like it just can't connect or stay connected to WiFi, but somehow it seems like the WiFi is in a stalled state. Sometimes it won't show any WiFi networks and just says "Searching for WiFi networks..." until I turn off wifi and turn back on again. Then as soon as it turns back on, it will show the nearby SSID's, and try to auto-connect to my router, but after a few seconds it shows "Disabled" under the SSID. Then after a few seconds the disabled goes away, and it just shows the SSID name. It also won't let me change the WiFi Direct phone name while the WiFi is in this state, it gives me an error saying "Failed to rename device", followed by "Group Creation Failed". However, when I am actually connected to WiFi, I can rename the WiFi direct name just fine. So its not just simply an issue with bad radio signal or something, but something more serious, like the WiFi state is hung or something. If I can't resolve this in another day or two, I am going to have to return the phone, and hopefully a replacement will work. If not, I might have to get something other than a MotoX because I can't not have WiFi while at home and work.
---------- Post added at 12:29 PM ---------- Previous post was at 12:10 PM ----------
I found a way that seems to work to connect to WiFi. To clear, this isn't a fix for the data-sync issue that some people are having, or poor signal, but the issue where you can't connect to an SSID, and there is no error or anything.
1. Hold Down Power Button
2. Turn Airplane Mode On
3. Turn Wi-Fi On
4. Connect to SSID
5. Press Power Button down again
6. Turn airplane mode "Off"
I have now tried this several times, and it works everytime. If I turn off Wi-Fi and back on again, it won't connect, until I do the airplane mode trick. I don't know who to give credit for this, I have spent days and hours searching, and I remembered reading that from somebody else, but not sure where, so this is not my fix, I am just posting it here as it seems to work.
This issue is strange, and must be some combination of Android, and Motorola software/hardware/firmware configuration. I hope they get this fixed, but it at least now, this temporary fix will work whenever WiFi is not connecting.
For those of you getting WiFi connectivity problems, it could be related to your router setup. Download an app called InSSIDer and run a scan, then choose a channel that's not being used but make sure it's 5 channels higher or lower. For example, if it detects 3 networks on channels 3, 5 & 6, then you want to choose channel 10 or 11. If it detects one network on channel 6, then you should choose channel 1 or channel 10 or 11.
I noticed issues like this when I bought my Nexus 4 after my iPhone 4. Android devices seem to ship with rubbish WiFi radios.
Like I've mentioned before, I've not experienced a single disconnection with my phone either at home, work, in laws, coffee shops or anywhere else ever. Same with my first gen Moto X.
Mine is slightly different. Now and then, after power cycling or rebooting, it forgets all the WiFi passwords. Not every time. Just now and then.
Also sometimes it's quite fast, some slow. My wife's firs gen is pretty constant.
I know this has been discussed with other devices, but I have yet to see a solution, so I'll post here and am willing to try anything to resolve this issue.
I have tried all I could think of, clearing cache out, checking for conflicting devices, tried uninstalling some apps I think my be the culprit, rebooting the device, the router, and the Modem etc..... The problem still occurs, I'm not sure if this started since the 5.1 update or prior, all I can say I only noticed it a few days ago, when I decided to do a Speedtest, I know I have done Speedtest before, and never noticed this issue.
Once I'm connected to WiFi and my Bluetooth is turned on, my WiFi speeds are slow and bounce from 2Mb's to 5 Mb's, and when I say bounces the speeds go up and down during the process. As soon as I turn Bluetooth off the speeds are back above the 30 Mb's.
I have tried many of the recommendations around, but have yet to find a solution, Is it a LP issue ?? any other device I have connected I have no issues, I even have a back up Huawei, on LP, and have no issues when BT is turned on. Heck, even my wife's 1st Gen Moto X has no issues. Since I only realized this recently, today when I get to work I will try it when I get to work and see if it does the same on WiFi there when BT is turned on.
Any suggestions would be great.
Does it still happen after a factory reset?
Sent from my XT1095 using Tapatalk
AGISCI said:
Does it still happen after a factory reset?
Sent from my XT1095 using Tapatalk
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Yes, same result.
Well I can tell you it's either a rogue app, causing it, or LP 5.1, It did the same at work today, so I know it's not the router issue
Change your router channel to something manual, lock it to one frequency. You can check a less congested channel with "WiFi analyzer" by "farproc"
It's the best one I know at least.
Both WiFi and Bluetooth do channel hopping, I've had this happen a lot at work where there's a ton of wireless devices nearby.
My bluetooth mouse will start to lag on my laptop and things like that, I guess both devices are attempting to hop channels and end up doing it at the same time, to the same band over and over causing this issue.
Wifi will grind to a halt on any devices connected to your router because wifi isn't really designed to switch channels often.
If you can upgrade to 5Ghz that will definitely solve your problem, but you have to go with a high end router that has some proper TX output at 5G.
Shadowdancer123 said:
Change your router channel to something manual, lock it to one frequency. You can check a less congested channel with "WiFi analyzer" by "farproc"
It's the best one I know at least.
Both WiFi and Bluetooth do channel hopping, I've had this happen a lot at work where there's a ton of wireless devices nearby.
My bluetooth mouse will start to lag on my laptop and things like that, I guess both devices are attempting to hop channels and end up doing it at the same time, to the same band over and over causing this issue.
Wifi will grind to a halt on any devices connected to your router because wifi isn't really designed to switch channels often.
If you can upgrade to 5Ghz that will definitely solve your problem, but you have to go with a high end router that has some proper TX output at 5G.
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I can switch to5GHZ, but from what I recall the range drops if I do so, also can BT be assigned a channel also, I guess this would help resolve the issue if this is the cause ?? If BT still hops, it will simply be a matter of time when it hops on the channel my router is set to ??