Flip cover case messing up my phone - Galaxy S6 Edge Accessories

Hey guys!
after a really bad experience with the clear view case back in may (anyone still remember the stress?) I'd spent all these months with a bumper case for my edge.
Finally, I picked up an official flip wallet cover (white) at best buy yesterday, might as well give it a try, right
noope
my phone randomly locks itself as if the flip was activating the "sleep when covering screen" feature. it's become really annoying because I have to constantly remove my case to be able to turn on the phone. in addition to that, my phone is randomly freezing in apps, thing that had NEVER happened before yesterday. Anyone else experienced this? is there a way to tweak the "sleep on/off feature that comes with the flap?
thank you
tldr: flip cover wallet for s6 edge is randomly locking my phone as if I kept opening and closing the flap, and the only way to keep my phone awake is to take it apart from the case. this happens at least once every hour and also freezes my phone.
On addition
Sent from my SM-G925W8 using XDA Free mobile app

Hm. I was actually having the exact opposite problem with a flip cover case I bought from Best Buy. It would not lock my screen under any circumstances. It was a really nice case too. Oh well. I ended up going with the minimalistic approach and ordered an Orzly FlexiSlim from amazon.

Related

Leather Smart Cover for $7.99 from eBay

http://www.ebay.com/itm/PU-Leather-...Inch-Tablet-Multiple-Color-/221095819899?var=
Anyone have this case and let me know your opinion on Oct because it looks like a decent case for the price.
Thanks
Sent from my Nexus 7 using xda app-developers app
jt.61 said:
http://www.ebay.com/itm/PU-Leather-...Inch-Tablet-Multiple-Color-/221095819899?var=
Anyone have this case and let me know your opinion on Oct because it looks like a decent case for the price.
Thanks
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
keep an eye on this thread
You put leather in your title, it's PU not actually leather just to avoid possible confusion.
jt.61 said:
http://www.ebay.com/itm/PU-Leather-...Inch-Tablet-Multiple-Color-/221095819899?var=
Anyone have this case and let me know your opinion on Oct because it looks like a decent case for the price.
Thanks
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I, and many XDA members bought exactly this case....
here's my thread: http://forum.xda-developers.com/showthread.php?t=1823702
i would've definitely bought that if i saw it earlier. i just bought this one instead because Amazon was having a prime free trial and shipping was 2 days for technically $1.
http://www.amazon.com/gp/product/B008D2POAS/ref=oh_details_o00_s00_i00
i love the color options and its simplicity.
I bought one of these about a month ago. I like it except for one issue I only recently noticed.
At times my screen goes black for no apparent reason. The power button will get me the swipe display, but the swipe just goes back to a black screen. The only way to recover seemed to be a reboot.
However, this always happens when I have the front cover of the case folded behind the tablet. I found that if I closed the cover and reopened it, the tablet went back to normal. Apparently the magnet in the cover which normally shuts down the display when its closed was also shutting down the display at times from behind the tablet.
I don't know why this only started happening recently. Perhaps I'm just using it in the folded position more. It's pretty inconvenient since I like folding the cover out of the way when in use.
Common problem with many cases designs kmandel.
Roocase
kmandel said:
I bought one of these about a month ago. I like it except for one issue I only recently noticed.
At times my screen goes black for no apparent reason. The power button will get me the swipe display, but the swipe just goes back to a black screen. The only way to recover seemed to be a reboot.
However, this always happens when I have the front cover of the case folded behind the tablet. I found that if I closed the cover and reopened it, the tablet went back to normal. Apparently the magnet in the cover which normally shuts down the display when its closed was also shutting down the display at times from behind the tablet.
I don't know why this only started happening recently. Perhaps I'm just using it in the folded position more. It's pretty inconvenient since I like folding the cover out of the way when in use.
Click to expand...
Click to collapse
I have a roocase and this doesn't happen at all. I always fold the front cover back behind the tablet.

Negatives of QuickWindow Cases

Just my reaction and my perceived negatives of the QuickWindow Case.
It might help someone who is considering buying it in the future.
But let me repeat that these are MY experience, MY problems, yours might differ
Also excuse my english, am trying my best to explain with the little knowledge of it as I have.
Intro, as I see still some questions and reviews, threads popping out for the quick window case let me summarize the negatives.
(I do have the original LG case for 30 euro, but I do believe most of this will go for a cheap case as well)
For the TL;DR ppls out there. Just scroll down there is a quick list..
Wrong hold.
It ads incredible bulk, might not look like it, but since the phone is thin,
when you get it out of the case after a month of use you will notice the huge difference right away.
The phone does feel amazing outside the case.
When you wanna play you need to put the cover to the back, and its really strange if you play games,
or even watch videos, there is a bit of force that is trying to pull the cover back,
small but you can still feel it, and as well, on your hand you will feel that there is something not smooth.
You can't actually put it properly in most of the car holders... I own an universal one.
You have to push it to the back and few times it just flipped out of the holder etc. Taking it out it will wear out faster.
The window in my case was the reason why I actually thrown the phone on the ground few times.
Finger stuck into the whole and I actually threw it few times down. (
Thank God I had the case that it was a bit protected from the impact.... see the irony in that? )
Maintenance and looks
The open space gets more dirty, more oily, more dusty then any other place on the screen, for apparent reasons.
Every time I open the cover, I spend some time cleaning it...
If you use like me a screen protector (later I will explain why this is actually needed!)
it changed even the color slightly of the always exposed part, I would have not noticed this,
but the cut out part made the protector to be more yellow, maybe due to more exposure to sunlight.
It doesn't age the same way, even though this might be the protectors fault and glass protectors out there won't probably get yellowish.
The case, being used already for 3 months now, shows wearing of the materials, the joints and the soft tissue parts are starting to clutter.
The metal rim or plastic, destroyer of the Gorilla Glass... I do not know who's "smart" Idea was this,
but if I was the one buying the case, having the actual receipt I would try to make LG give me a new phone or money
as this protection cover actually scratched the phone... I suspect something got stuck between the rim and the screen,
maybe sand, and actually scratched the screen. Who adds something so hard on a soft cover....
This was the reason for the screen protector btw....
Software and applications.
3 basic applications
Clock, always changes when I put it in my pocket, I do not like to switch always to the one I can best read
I do not appreciate the randomness
Weather stopped updating, or updates randomly, I have it frozen as I did not like the wakelocks
and the bad accuracy of it, compared to custom apps I use
Music player as I again use something custom, Google Play music its no use for me and was frozen
Are there any custom applications anyway?
The window is too small for my huge fingers in most cases and I have problems operating it.
The controls are too near the rim, should be located more to the accessible middle of the cover.
Means I not able to refresh the weather, use the music controls and when in hurry taking a call is a drag
Have to open the cover to re-check if the person just stopped talking or the call ended.
Or problems just to end the call...
No energy saved whatsoever by the use, the screen is no Amoled.
So no matter what you see through the window, it's all lights up.
All of these problems makes the LG original case just very expensive accessory with no real benefits.
The custom cases only no real benefits.
Here the promised quick list
too bulky, phone amazing without, games and car holders a no go
[*]already showing sings of wear after 3 months
[*]window gets more dirty, oily
[*]the metallic or plastic rim, can be trace back as a reason for scratches
[*]no energy saved
[*]no time saver either ....
[*]good applications not present
[*]control of the phone more complicated due to bad ergonomic of apps
[*]limited protection
What is your addition to my Negative Experience? I will edit my review when I remember other nice things about the cover...
Also I stopped using it and now testing this http://goo.gl/SFK6Nl
PS:Sorry if similar thread exists.
http://forum.xda-developers.com/showthread.php?t=2622144
Maybe this can help... It offer a simple notification, but can be improved if you have time.
I'll agree with most of this. I wish there was another official LG case.
I don't see it as too bulky - it's pretty thin in my hands. More so than the Ballistic Aspira, the Otterbox cases, the Trident cases, or the Spigen Slim Armor. The MAIN issue I find with it is, beyond needing to fold the flap back to hold the phone comfortably, is that it covers the proximity sensor. This means it kills the Answer Me functionality, or any functions using the proximity sensor while the case is closed. Aka: a lot of the touted features.
I just wish the Quick Window Apps were more useful. The three that exist... aren't.
I agree. The worst part about the case was that the one time I did accidentally drop my phone it bounced right out of the case and on its face... Basically makes the case not useful as a case for me
Sent from my LG-VS980 using Tapatalk

Getting the Dot View case was a mistake

Ever since I purchased the M8, I've been wanting to get the Dot View cover because in pictures it looks so cool. I have also seen a lot of videos on YouTube and it definitely looked impressive, despite some of its downfalls which were pointed out in the videos but I thought I could live with them. When I went to the HTC store last night, I wanted to try it before buying it but that wasn't possible because the box is sealed and they didn't have any ones that were open, for instance, and for $60 USD it wasn't an easy decision to make since it's just a COVER! Anyways I decided to bite the bullet since I've always thought about buying it and just going ahead and doing it. As soon as I installed it on the device, I noticed the very first problem - the Glass screen protector I have installed causes it to not close properly.
The case has magnets that allow it to fully close on the screen, but the screen protector I have installed (which I am not going to remove for a cover) blocks it from doing that. The second thing I noticed is that the rubbery front makes it uncomfortable sliding it and out of your jeans' pockets whereas plastic or hard rubber makes it easier. The third is that it doesn't properly fold on the back since the HTC's back is not straight - I already knew about that problem from the videos but I didn't think it would be that annoying. Now you can barely type on the device unless you're an expert one-handed typer (which I definitely am not). It also makes it uncomfortable to play games and use the camera.
Last but not least, the Dot View itself is not as good as I expected it to be. It only shows the time and the weather in Celsius (22 degrees, for instance) but the text itself is far from being clear, I actually have to concentrate in order to make out the time and the weather. In the pictures the text looks very clear, but in person it is not at all. I have tried different themes, same thing. I'm starting to think I ended up with a couterfeit cover (but I highly doubt it since I bought it from the only authorized HTC reseller in Egypt and the case's box has the barcode on it and everything) but then again maybe the whole 8-bit, retro style text is the reason for that.
I came across an app called Dot View M8 Mods but unfortunately it is a paid-for version and my internet visa card expired and I'll have to wait for the renewal so I can buy it. All in all, I wouldn't recommend this case to anyone who actually uses the phone frequently throughout the day. I must say it makes it easier to answer/decline phone calls and of course it is very protective since it covers the front AND the back, but everything else could have been made much better. I must say that the M7's Flip Cover is a thousand times better than the M8's Dot View flip cover.
Thread Cleaned of the nonsense
Have you guys heard of the expression "If you don't have anything nice to say, don't say anything at all."? Well, that applies here as well.
In future, if you're annoyed or angered by what someone else has written and feel the need to reply in kind, I suggest you take some time away from your computer or mobile device and rethink what you're about to post.
If you still feel tempted, still don't post it as it will more than likely turn out worse for you.
I'm not saying you have to agree or be happy with what others write but constructive criticism exists for a reason.
Regards,
- KidCarter93
Forum Moderator
Well, i used it, and using it since 3 months now.... I had to remove the thick glass protector, yes, but i bought a 0.3 mm thickness Rhino shield, which is bit expensive, but a very good screen protector. The cover just sticks to it very well.
About the clarity, the text is properly aligned, as shown in the pics and youtube vidoes. No issues at all. If you don't select any theme for dot view, it will show the weather icon as well.
Holding the phone was a bit difficult for a day or 2, but now i have learnt the technique.... Clip the cover with 2 fingers, you get to hold the mobile easily. The rubber finish on top is good actually, and can be cleaned easily with some solutions to give it a brand new look.
The only downside of this cover is its price.
actualy, i thought the price was really good:
it came free with my phone
as a novelty its fun and everyone thats seen it so far has been really impressed.
practically, when its on the phone it does provide a nice grippy feel and its nice to flip it open with one hand for a quick check.
it will provide protection from tiny scratches on the back but also its really annoying when its on the desktop and i want to actually do something.
when its folded back on the desk and in landscape mode it wobbles like its on springs and is impossible to type on.
i always end up just removing the case. luckily its really to remove and hopefully will survive being removed many times.
it is good that i can remove it without unplugging the usb
having used it for a week now i would not buy one.
its a good idea that needs a mark 2 still with some means of flipping closed also folding back solid as a desk stand.
my 2c.
How can you make the weather icon to show because mine is not showing up on my dot view case
scorror said:
How can you make the weather icon to show because mine is not showing up on my dot view case
Click to expand...
Click to collapse
Settings > Personalize > Dot View > Theme > None.
Sent from my HTC One_M8 using Tapatalk
I got the dot view and also very not pleased.
First of all - it's not even a good protector. The sides are completely exposed and the aluminum scratches very easily, but obviously you know that if you're gonna opt for a slim case like this.
The real problem is that the flip cover doesn't really close all that well, it remains a bit 'lifted' (may have to do with my thick Zagg Glass screen protector, but it's still an annoyance) - which in turn means that to use the dot-view features I have to push down the flip cover and operate it with another finger. That by itself pretty much defeats the purpose of the feature.
The dot-case features are actually not bad (especially when coupled with the relevant Xposed mods), but the case itself is a disaster.
I would love to see a 3rd party case that actually offers good protection, a better flip cover - and the dot interface (shouldn't be that hard to achieve).
I agree with all your points. I have a thick glass screen protector installed and it makes it impossible to close it the flip itself. I found those Xposed Mods you're talking about but they seem to no longer work (or is it just me?). I am talking about this one specifically: http://repo.xposed.info/module/com.mohammadag.dotviewmodsforhtcmate
https://play.google.com/store/apps/details?id=com.mohammadag.dotviewmodsforhtcmateunlockkey&hl=en
Whenever I attempt to use it, it tells me that I have a modified HTC Dot View APK and I need to remove it and redownload the stock one from PlayStore, which I have done several times to no avail. I'd love to have those extra features if possible?
TarekElsakka said:
I agree with all your points. I have a thick glass screen protector installed and it makes it impossible to close it the flip itself. I found those Xposed Mods you're talking about but they seem to no longer work (or is it just me?). I am talking about this one specifically: http://repo.xposed.info/module/com.mohammadag.dotviewmodsforhtcmate
https://play.google.com/store/apps/details?id=com.mohammadag.dotviewmodsforhtcmateunlockkey&hl=en
Whenever I attempt to use it, it tells me that I have a modified HTC Dot View APK and I need to remove it and redownload the stock one from PlayStore, which I have done several times to no avail. I'd love to have those extra features if possible?
Click to expand...
Click to collapse
Strange, it works fine for me.
Try this one.
That said, it's useless with the case being this.... flimsy.
I tried installing it but it says app not installed.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

clear view owner/any questions?

Just got the silver one delivered
http://imgur.com/UrDm0Q8
http://imgur.com/rh6d8Sg
http://imgur.com/TMPjfyg
http://imgur.com/g4CcUW5
Would rate it 5/10
Doesnt stay closed all the way, need band or magnet.
Gets finger prints easily (came with gunk from the protectors samsung put on)
i dont think the hinge will last long
It looks nice tho. Got mine from tmobile since samsung wont sell u any yet on the us site
at the time of purchase tmobile only had silver on their site.
The color is nice, if it wasnt for space for the camera it would look like a silver s6 instead of black. The reflection is also nice because i usually use the front camera to see myself/keep up my appearance.
I had a samsung flip case before and it didnt last long, thats why my expectations arent high but non the less the case looks very nice.
So if u want a nice looking flip case that isnt very protective and dont mind the cost go for it just keep in mind samsungs record of low quality flip cases
Looks good,
I got the black one
Mine stayed closed initially but as I've now started using it more and folding it back during use, it's become more and more unclosable.... or rather staying closed.
Finger prints - agreed but then again it is a clear plastic although I do have a habit of wiping hands with baby wipes when at work at a lot so I tend to have less oils in my fingers to put on the case.
My S5 clear view case was similar in terms of finger prints on the window and hinge but it never broke.
Case itself does wow many geeks at work thats for sure. I think it's a clever design and only realised the other day you can answer/hang up calls with the flip being closed which is excellent
akash_84 said:
Looks good,
I got the black one
Mine stayed closed initially but as I've now started using it more and folding it back during use, it's become more and more unclosable.... or rather staying closed.
Finger prints - agreed but then again it is a clear plastic although I do have a habit of wiping hands with baby wipes when at work at a lot so I tend to have less oils in my fingers to put on the case.
My S5 clear view case was similar in terms of finger prints on the window and hinge but it never broke.
Case itself does wow many geeks at work thats for sure. I think it's a clever design and only realised the other day you can answer/hang up calls with the flip being closed which is excellent
Click to expand...
Click to collapse
Where did u find the black one?
I like the auto wake/sleep now. Its fun
Wish u could do more with the screen closed tho
Got few questions, if any can answer?
- How long does the clock stay awake when open and close the cover? Any way to wake the clock without open the flipcase or setting to set how long time to display the clock when flipcover is closed?
- Does Nightclock works with flipcover closed or Edge features works? Infostream, Peoples Edges, Edges Lightning?
dt33 said:
Got few questions, if any can answer?
- How long does the clock stay awake when open and close the cover? Any way to wake the clock without open the flipcase or setting to set how long time to display the clock when flipcover is closed?
- Does Nightclock works with flipcover closed or Edge features works? Infostream, Peoples Edges, Edges Lightning?
Click to expand...
Click to collapse
Few seconds on mine (maybe adjustable?)
Ths edges arent visibld, but upod turning on nightclock and closing the flipcoverit it appears the time stays dimly on till ur nightclock turns off
i wasnt able to get inforstram or anything but im assuming if u receive a call edge lighting will work
Has anyone else noticed that when you close the case the lock-screen with the clock that it shows doesn't have a black background? For me its kind of a blue background. I don't know why it wouldn't use black, as it would save battery.
It doesn't work
Has anyone else had the issue where the clear view case doesn't have any functionality? By that i mean opening and closing the case doesn't change to the clock and auto lock the screen. I can just see the normal wall paper when I close my case.

Samsung Clear View Case for S7 Edge - will you risk using one ?

So I preordered an S7 Edge and I am now looking for a case. The ideal for me seems to be the official Clear View Cover, so I can see the always-on screen through the transparent front plastic panel.
However, I read many horror stories about the official clear view cover for the S6 Edge scratching the screen.
One option would be to use a film protector on the screen together with the case, but it would just be too much for me and the screen protector would probably need replacing every month or so if the case would still have the scratching issue.
I wonder if Samsung did something to avoid this with their new Clear View cover for the S7 Edge ? What do you think ? Should I risk ordering it ? It is quite expensive compared to other options.
It's mostly user error becuase,but either way I don't like folio cases so I won't be getting one.
issue is when the cover is closed the cover slides on the glass... and since it's not felt or soft touch, it grinds up the dust/dirt that might be on the screen...
Believe me the S6 Edge Clear View case scratching the screen is not user error. There's a whole thread with the details. My screen got scratched the first week, and I returned it to Samsung to have a new screen fitted. After that it came back with a thick and ugly screen protector that only covered the middle third of the screen and the message "if you leave that on you can keep using the cover". Needless to say it came off and so did the cover.
Now I have the same dilemma as the OP, my phone supplier (Telia Denmark) messed up and promised delivery of my S7 Edge this week, but they can only get it next week so they gave me a DKK 500 (£50) voucher for their accessory shop - this would cover a Clear View cover for my S7 Edge but I'm not buying it if it has the same problems as the S6 Edge one did. The alternative is to buy something unrelated, but the only thing I really need is a wireless charging pad which they unfortunately don't stock..
So if anyone familiar with the issue has access to one of the new S7 Edge Clear View covers, I'd like their opinion on whether they have done something to fix this issue. The main cause was that the inside of the front cover was extremely hard plastic, and that there was play so the front cover could move around and drill tiny particles into the glass when it was kept in the pocket. I suppose there'd be two ways to fix this, either coat the inside in some soft material or eliminate the play of the front cover against the screen when it's closed.
I have my S7 Edge in an official Clear View case and I can't for the life of me figure out how to make the damn phone keep the always on display showing when the case is closed. No matter what it just goes into sleep mode.
I really hope it's something I'm doing wrong otherwise it's a bit embarrassing for an official accessory to behave this way.
EDIT: Forgot to say, I can see daylight between the case and the screen when it's closed over. It feels soft but I can see how if some grit got in there and it was in a tight pocket or something it could cause scratches. But that would be true of any case.
subcon959 said:
I have my S7 Edge in an official Clear View case and I can't for the life of me figure out how to make the damn phone keep the always on display showing when the case is closed. No matter what it just goes into sleep mode.
I really hope it's something I'm doing wrong otherwise it's a bit embarrassing for an official accessory to behave this way.
EDIT: Forgot to say, I can see daylight between the case and the screen when it's closed over. It feels soft but I can see how if some grit got in there and it was in a tight pocket or something it could cause scratches. But that would be true of any case.
Click to expand...
Click to collapse
Thanks for the reply - I guess the sleep mode thing is just a bug that'll be fixed in an update, because it's listed on the Danish Samsung website as one of the features that you can see the "always on" display through the case.
The main point here is that you say it feels soft - that's definitely NOT the case on the S6 Edge case, which feels completely hard. So it sounds like they have changed the material, in which case I might give it a go!
Descore said:
Thanks for the reply - I guess the sleep mode thing is just a bug that'll be fixed in an update, because it's listed on the Danish Samsung website as one of the features that you can see the "always on" display through the case.
The main point here is that you say it feels soft - that's definitely NOT the case on the S6 Edge case, which feels completely hard. So it sounds like they have changed the material, in which case I might give it a go!
Click to expand...
Click to collapse
I think I might have used the wrong word. I think smooth is a better word to describe it, the material is definitely still hard.
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
hboos said:
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
Click to expand...
Click to collapse
Thanks for this - however, what looks like a felt sticker in the corner I think is just the magnet that the phone uses to detect that the cover is closed, there's a similar one on the S6 Edge cover.
The video does seem to suggest that the issue has been fixed, but I'd still like a 100% confirmation before I order one - I ended up going back to the cover on my S6 Edge after I my screen got bit scratched anyway, and now after about a year there are literally hundreds of those small circular scratches on my S6 Edge display. Don't want the same thing to happen to my S7 Edge
I have the s7 edge and also bought the clear view cover today. Not sure but i think they tried to fix it by lifting the cover from the screen. Only the edges seem to touch the cover. The screen itself has a space to the cover. The magnet in the corner seems to still rub on the screen. But we will see. I have a mich bigger problem! The always on display is deactivated as soon as the phone is in the cover and closed... the clock appearence changes and goes off after some secs.... i was not able to fix this till now. And as the new always-on feature is the best for me, i will give back the cover if this is a general issue and will not be fixed soon.
hboos said:
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
Click to expand...
Click to collapse
Similar issues are with S7 Edge Clear View Cover as well, within Three weeks of use have caused scratches on my S7 edge near the edges :crying::crying::crying::crying::crying::crying:
PS: Does not recommend to buy S7 edge Clear View Cover at all…..!
I guess I'm lucky to always have had a rear screen protector/skin.
Sent from my SM-G935F using Tapatalk
No.
Sent from my SM-G935F using XDA-Developers mobile app
Don't do it. I have one, and although it looks decent, there is minimal protection!
VZ S7 EDGE ONYX
This is the response from SamsungUK after saying to them that the clear view case scratched my phone.
Thank you for your email. Your customer reference number is 2119553147.
I very much regret to learn that your device has suffered physical damage. At Samsung we take all necessary quality assurance measures to minimise the risk of potential manufacture defects.
The issue you have highlighted in your email does not appear to be the result of a manufacture defect. Providing the device is used within our recommended operating conditions, this specific issue should not occur. As such this case is classed as physical damage which is not covered under the Samsung manufacturer warranty. Your Samsung warranty covers your device against manufacture defects but not physical or accidental damage.
Unbelievable...! i am really pissed off with them!
My S4 doesn't even have the slightest scratch after 2 and a half years of use
porcupine said:
This is the response from SamsungUK after saying to them that the clear view case scratched my phone.
Thank you for your email. Your customer reference number is 2119553147.
I very much regret to learn that your device has suffered physical damage. At Samsung we take all necessary quality assurance measures to minimise the risk of potential manufacture defects.
The issue you have highlighted in your email does not appear to be the result of a manufacture defect. Providing the device is used within our recommended operating conditions, this specific issue should not occur. As such this case is classed as physical damage which is not covered under the Samsung manufacturer warranty. Your Samsung warranty covers your device against manufacture defects but not physical or accidental damage.
Unbelievable...! i am really pissed off with them!
My S4 doesn't even have the slightest scratch after 2 and a half years of use
Click to expand...
Click to collapse
Wow that's bad.
I got my S6 scratched and thought long and hard when it came to my s7 but did not as I got a shop to open the case and found the same flex on the case that causes the scratching issue.
It is things like this and exploding phones handled poorly that loose customers.
Sent from my SM-G935F using XDA-Developers mobile app
Can anyone please help me to find, where in menu od S7 Edge can be found possibility to activate or disactivate Clear View Cover option?
In my previuos Samsung phone it was named S.View and was located in Accessories menu.
Using it and truly speaking it's cool. Using it with screen protector so no need to worry about scratch.

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