SIM Card Problem - One (M7) Q&A, Help & Troubleshooting

Good Day for you.
I lives in Saudi Arabia, and we have three SIM card provider here (STC, Mobily and Zain).
I have a rooted HTC One M7.
I faced a very strange problem with my HTC One M7 mobile phone, which is:
A week ago suddenly my phone stopped working with Mobily SIM Card. Then I did the follow:
1- remove Mobily sim card and insert it in other phone and it's working fine.
2-Tried two other different Mobily sim card in my phone and it's not working.
3-Tried other provider STC with my hone and it's works normally.
4-I went to Mobily office to check if my phone become in a black list, then the guy checked in his system and found my phone in white list. So this good .
5-I tired to make factory restore and even this not works with me. The problem remain the same.
6-Tried to change ROMs and nothing happen as well.
7-Went for service shop to check SIM card port I found it working fine. I thought may be sim card port got damage in one or two pins for example.
So please can you advise what is wrong with my phone and what to do to solve this problem.

Related

Sim Card Missing / Fried Sim

Okey so ive had my diamond for 3 weeks and have had this issue. The device worked fine for 2 weeks except for this problem that it keeps dropping the connection and just says "no service" but when i disable and re-enable the phone radio i get full signal. However one time the device froze and i had to soft reset. After which it said the "sim card is missing, you can make emergency calls if your service provider supports it" when the sim card was in the phone. I tried resets and cleaning the sim all to no avail. So after not being able to find anyone else with this problem i figured it must be my old 2g sim that had been causing the problems so i went and purchased a new 3g sim from my service provider (mobilezone [switzerland]) and inserted it into the device. Everything starts working again and i figure the problem is fixed. However the phone continues to drop the signal again and again over the next few days and finally kills the sim card again, and displays the same "sim missing..." error. So i have now taken it back to the retailer and they say there seems to be no issue with the device as the technichen inserts a new sim and everything works fine. The thing is that the sim cards are completely broken. They no longer work in any device!!! But it took 2 weeks the first time and 3 days the second, so the technicians agreed to test the device for a couple days, im just sure its gna work fine for that amount of time but screw up again after when i use it again. Can anyone provide any insight into this? I speculate that its perhaps an issue with my service provider since they do not have their own network but use orange (switzerland) with their custom network settings, and when configuring the device the WM6 connection wizard only has 3 options and my provider is not listed, so i use the orange config settings, which i thought may be slightly different and cause problems. Ideas?!?!?
Thanks in advance.
Sam
Please, distribute some of these across your text: ,,,,,,,,,,,,,,,,,,,,,,¶¶¶¶¶¶¶¶¶¶¶
If it helps, I had to have a new sim to use it in my new phone (not the diamond, a nokia) because it didn't work properly, as it was a relatively old sim.
Hi did you ever get your sim problem sorted, have been experiencing same,
except my sim still work on other phones?

Diamond wont receognise sim card

i have a problem with my diamond. It only reads my sim card, wont read any other sim card that is inserted. It was originally using XOR morna rom, done a new flash and still same problem. Re-flashed with a original HTC rom, but still same problem. I some how think its not a software problem as it has been flashed/hard-reset numerous times.
Any one know what problem can be or if anyone has same problem, with solution
thanks
kerim
Mmmm...
When you say it only reads 'your' SIM card, do you mean it's SIM locked. If you're on vodafone for instance, and you put another vodafone SIM in, does it recognise that? Or do you mean it won't allow any other SIM at all... even if the network's the same?
If it's the first option, your device is obviously SIM locked, if it's the second option, have you installed any security software like Ultimate Theft Alert, or similar, which will also block any other SIMs??
its not sim locked, it was an unbranded phone when i first got it. I am on three and have tried 3 different other three sim cards and also a vodaphone simcard, non of them work.
Its like there is no sim card at all. Im starting to thinbk its a hardware problem not software as i have flashed it few times now with different roms
any ideas, i need to get this working urgently
Mmmm...
Definitely sounds like a hardware issue to me. It's probably time to send it away
Hey Kerm when you put the sim cards does it ask you for for the pin??? or what you could do is see if you can try to clean the sim contact in your phone or run a eraser over the sim card contact and see if there is a difference
had a problem with an unreadable sim-card a few months ago as well; A new sim-card solved my problem... But since you are having trouble with 3 different cards, it might be a hardware problem in your case indeed.
doesnt ask for any pins, as soon as the phone starts up with another sim card inserted, it says no sim card. When it starts up with mu simcard inserted, phone function runs as normal, i can see reception bars etc
I had the same problem when i received my diamond. Tried several sim cards but none was recognized.
I received a new phone because it was a hardware failure.
Sounds like mu has a way of making a new kinda sim lock that only works with there phones ,I would digg a lil deeper and make sure its not a sim lock on your phone
what do you mean by MU, couldnt make it out. How can i find out about if its been sim locked

[Q] HTC TyTN II SIM Card Problem

Problem Solved.
It appeared to be a hardware problem afterall. The problem was in the solders of the sim-card-holder.
I have the following problem with my Kaiser.
It happened for a second time.
First time was about an year ago...
Suddenly the phone stops to recognize my SIM Card. It says "Sim Card Missing".
When I put my SIM in another phone it works just fine.
When I put another SIM card in MY phone - it works too.
The only thing that does NOT work is MY Sim Card in MY phone .
Last time I tryed to change it for free by my operator, but there was the same situation - MY Sim Card worked in every phone in the operators shop, except mine and they said that I must pay for the new card. So I did and the new card works just fine since now.
First time my Kaiser was with the Stock Rom 6.0.
Now it is flashed with Stylez Black 6.1 Rom.
That`s why I don`t think the problem is ROM related...
Anybody have had the same problem ?!?!
Is there any way to fix it without paying for a new SIM card ?
Thanks in advance.
/sorry for my English /
It can be a flex problem, try to search "no sin card message" . There are many threads situación this issue.
Sent from my Circus, powered by the madness of my HD2

Optimus 4X HD not recognising my sim card (three)

I have just bought an LG P880 and to my horror found that it does not work with my sim card.
Here are the details:
Three Sim card (GA6047) monthly contract
LG P880 unlocked
I have tried the following sim cards and they do work
O2
Orange
I have tried a factory reset and a hard reset with the Three sim card in and out, each time it fails to detect it.
I have tried the Three sim card in the following phones and it does work
HTC 7Pro
Nokia N900
Samsung Galaxy Europa (The phone it came with)
While waiting for Three customer services I tried the Three sim card out of my mobile broadband GA6029 and was shocked to find that it did work.
So here i am with two three sims, one works with the phone, the other doesnt not.
All three said was to go to a shop so they can see it for themselves.
Do any of you have any ideas?
3G is activated? :silly:
Get a new SIM-card ... But it's best if you go to a three store and try one of their sim cards first. Pretty sure it will work. Maybe the sim card batch you got is faulty somehow and just not recognized by the phone. Exchanging the simcard shouldn't cost you anything if there's a technical problem.
Strange. My three sim works. It's a micro sim in an adapter. Maybe there is an alignment problem?
lt100ka said:
I have just bought an LG P880 and to my horror found that it does not work with my sim card.
Here are the details:
Three Sim card (GA6047) monthly contract
LG P880 unlocked
I have tried the following sim cards and they do work
O2
Orange
I have tried a factory reset and a hard reset with the Three sim card in and out, each time it fails to detect it.
I have tried the Three sim card in the following phones and it does work
HTC 7Pro
Nokia N900
Samsung Galaxy Europa (The phone it came with)
While waiting for Three customer services I tried the Three sim card out of my mobile broadband GA6029 and was shocked to find that it did work.
So here i am with two three sims, one works with the phone, the other doesnt not.
All three said was to go to a shop so they can see it for themselves.
Do any of you have any ideas?
Click to expand...
Click to collapse
With android I don't know...
With the old K990 I just had to flash with an open firmware.
I have full size three sim works fine, but make sure data is enabled or you won't get a signal...
Sent from my LG-P880 using xda app-developers app
Ok, so an update.
I went to the three store yesterday. They let me try one of their demo sims and that worked. So they gave me a new sim. But once the sim activated, it yet again didnt work. Same as before though. The sim works in several other phones.
Does anyone know about different sim types?
The sim is a normal mini sim. But i am guessing that their are diferent sims for different phones?
Try microSIM from three. Maybe it helps.
lt100ka said:
Do any of you have any ideas?
Click to expand...
Click to collapse
I had the same problem with italian sim. I discovered that pulling the sim 1mm over the battery solve the problem. Maybe the contacts of the reader and the ones of the sim are not at the same distance when the sim is full inside the reader.
Hope will help
Wombat said:
I have full size three sim works fine, but make sure data is enabled or you won't get a signal...
Click to expand...
Click to collapse
i am not sure its FULL size, since that includes the sim tray which in early 90s and forward was a complete card with simchip you could push out
the regulars or todays sim are mini-sim cards.see more here

[Q] My HTC One doesn't see my sim! Help!

Hello everyone,
Yesterday I bought a secondhand HTC One (M7) because my old HOX was giving me headaches..
In all my enthousiasm i have forgotten my one and only sim card tool at the sellers house.
When I got home I immediately wanted to put my sim into my new M7 and tried to open the sim with the back of a needle.
This went wrong on my old One X (I was too deep in the phone with my needle).
I tried it with a paperclip and that worked perfectly. I'm getting to my point now.
When I inserted my Vodafone NL sim into the M7, the phone says no sim. So it appears it doesn't recognize the sim.
The phone came from another provider, so I'm not sure whether its simlock free or not..
When I put the sim back in my One X there was no problem at all, the phone recognizes the sim immediately and works perfectly fine..
So I tried putting 2-5 layers of tape on the back of the sim (yes, I tried 2,3,4 and 5 layers.)
I also performed a factory reset. But nothing seems to be working.... ((((
Is this a hardware failure or can we solve this?!?
BTW I am running stock Sense 6 Android 4.4.2

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