Edit: Seems like i have gotten a defective device (screen issue).. - Nexus 6 Q&A, Help & Troubleshooting

Guys, its freakin me out , there is a strange cloudy like thick line that appears only on dark grey backgrounds the thick line goes from the very top all the way down to the bottom , dark grey backgrounds like when im using the Resurrection Remix theme,
so the line appears darker than the actual dark grey color, almost looking like blackish and its kind of annoying when i focus my eyes on it , i can clearly see it..
I have purchased my Nexus 6 off amazon in new condition the 349$ 32gig edition, first week it was wonderful.
this screen issue happened after the 2nd week .. and i babied it so i didnt drop it even once. hmm..
so i will give this another week and if the screen issue persists , then i will consider moving on from this beast ..sadly.
here is a picture of the actual problem.
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"burn in" occurs when you have an asset on your screen for a long time, like the status bar. Then when you remove the status bar, it can still be seen slightly.
So what have you had on your screen from the top to the bottom for a long time that may have caused burn in? I don't think it is that.

danarama said:
"burn in" occurs when you have an asset on your screen for a long time, like the status bar. Then when you remove the status bar, it can still be seen slightly.
So what have you had on your screen from the top to the bottom for a long time that may have caused burn in? I don't think it is that.
Click to expand...
Click to collapse
well i could explain it abit, you know it looks like a blur Gradient thing.. and now it can be seen even on other darkish backgrounds no matter which kind teal dark backgrounds and others, the Flat thick gradient darkish line can be seen .. i am a person with OCPD and this will kill me until i get used to it .. hm what a hassle v__v

leondestiny said:
well i could explain it abit, you know it looks like a blur Gradient thing.. and now it can be seen even on other darkish backgrounds no matter which kind teal dark backgrounds and others, the Flat thick gradient darkish line can be seen .. i am a person with OCPD and this will kill me until i get used to it .. hm what a hassle v__v
Click to expand...
Click to collapse
It's not burn in
It could be a defect with the display unit. Get it RMA'd or repaired.

akselic said:
It's not burn in
It could be a defect with the display unit. Get it RMA'd or repaired.
Click to expand...
Click to collapse
man i am from the middle east, so that isnt easy for me.
what does rma stand for? to return it ? not possible for me .. hm i feel down by this , because i didnt notice this issue at all in the first week.. now its my 2nd week and i started seeing this line.. this is a big let down.

leondestiny said:
man i am from the middle east, so that isnt easy for me.
what does rma stand for? to return it ? not possible for me .. hm i feel down by this , because i didnt notice this issue at all in the first week.. now its my 2nd week and i started seeing this line.. this is a big let down.
Click to expand...
Click to collapse
RMA is return manufacturer authorization or something like that, basically return it for replacement. Are you out of warranty or just your location that makes it not feasible? If it runs vertically it sounds like a display defect. Burn in would show up where there is a static element for a long time, like the status bar.
Replacing the display might fix it, but would be costly probably.

jst07 said:
RMA is return manufacturer authorization or something like that, basically return it for replacement. Are you out of warranty or just your location that makes it not feasible? If it runs vertically it sounds like a display defect. Burn in would show up where there is a static element for a long time, like the status bar.
Replacing the display might fix it, but would be costly probably.
Click to expand...
Click to collapse
appears vertically yes .. **** .. i hate white themes.. i hate the white backgrounds .. now i will be stuck with either full white or full black themes, cause that vertical line is seen on all other type of dark backgrounds .. just on pitch black and white i cant see it ... sad man just sad.

@danarama @akselic guys here is a picture of the actual screen.. so you might check and tell me if it is a screen defect .. that line only is visible on Grey colors .. Dark Grey colors, like the Theme i have on now. check it on the picture.

leondestiny said:
@danarama @akselic guys here is a picture of the actual screen.. so you might check and tell me if it is a screen defect .. that line only is visible on Grey colors .. Dark Grey colors, like the Theme i have on now. check it on the picture.
Click to expand...
Click to collapse
Looks like a defect to me..

Is there a thread with common hardware faults we can look out for...i've recently aquired one and need to lookout for the common hardware faults.!

mchu6am4 said:
Is there a thread with common hardware faults we can look out for...i've recently aquired one and need to lookout for the common hardware faults.!
Click to expand...
Click to collapse
man first week ,totally in love with this beautiful beast.. now to bear with a defect screen.. just sad man uff

Related

HP touchpad screen problem

Hi Guys!
Recently I purchased a 32 gb touchpad second hand dual boot CM9 and everything was working ok. Couple of days ago I noticed a four brighter spots-around 1mm- in the left top corner. I don't know if these spots have been there at the beginning as they are hardly visible apart from white background and other light colors. What I find strange is that these spots form a perfect rhombus, kind of the one Google put on the top dev apps. Could you please help me or at least give me some idea: what these bright spots might be? Thank you very much!
Can you provide a picture?
Have you tried any of the screen test app's? Could be dead pixels...
Sent from my cm_tenderloin using xda premium
Infinite Jest said:
Can you provide a picture?
Click to expand...
Click to collapse
That is the best I can do. Sorry if the quality is no good. Although the screen appear grey it is actually white and those four bright dots are clearly visible. Thank you. I also checked for dead pixels, but I don't think this is the case. Appreciate any help!
This is a re-post of mishoni's image that he/she sent me via PM.
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I'm not really that experienced with this kind of thing, but it doesn't look like a dead or stuck pixel to me. When you press firmly on the screen, does it change at all?
EDIT: This is a response from OCN after I posted your issue and picture:
"Look like a finger print
To ID screen issues make 5 pictures. They should be pure black, pure white, pure Red, pure Green and pure blue. Use MS paint ore something and its best if the pictures are the same size as the screen and in png format (Jpegs can have artifacts). Now look at thees pictures in full screen mode. If the "smudge" looks the same regardless of color then its probably something like a nick or scratch on the screen. If shape changes depending on color it means there are damaged or jammed liquid crystals in the screen. If the crystals are just jammed they can start to work again if you run flickering video (google dead pixel repair). If its indeed stuck pixles then you can also tap the area repeatedly as a slight movement in the screen panel can get crystals moving again."
You might want to give that a shot.
Hi Infinite Jest!
I installed Dead pixel repair and Pixel fixer. I run both apps and these spots are still visible, more or less on every screen background, apart from black. I don't think it is a scratch or nick on the screen, as the shape is strange and I cant feel anything when go over it with a finger. Also, the shape never change regardless of the screen background. I would appreciate if you could re-post to OCN-I don't know what that abbreviation stand for. Thank you again!
mishoni said:
Hi Infinite Jest!
I installed Dead pixel repair and Pixel fixer. I run both apps and these spots are still visible, more or less on every screen background, apart from black. I don't think it is a scratch or nick on the screen, as the shape is strange and I cant feel anything when go over it with a finger. Also, the shape never change regardless of the screen background. I would appreciate if you could re-post to OCN-I don't know what that abbreviation stand for. Thank you again!
Click to expand...
Click to collapse
OCN=overclock.net
http://www.overclock.net/t/1291729/need-help-i-d-ing-screen-imperfection
His response:
"In that case it sounds to me like its a back light issue or to precise the backlight diffuser has a flaw in it. The diffuser is an clear plastic sheet that's painted white. It's job is to evenly reflect the light from the LED's though the LCD matrix. Unfortunately there is very little a layman can do about an damaged/flawed diffuser. I would just try to live with it but if it really bugging you then you might want to either RMA if (if you have warranty) or ring up HP support and ask about what it would potentially cos to fix it (and that's probably more then you will want to pay)."

Screen has got a yellow tint after warming

finally I got my nexus 4 :good:
It looks very good:
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The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
Looks like the glue spot issues the One X had/still has...
It's to do with how the screen is glued to the LCD.
I really cba going through issues similar to the One X's launch again, that device had a horrendous hardware launch.
Are you in Europe and did you buy this from an EU carrier? If so, it would seem that LG diverted units from Google to go to other vendors. Google actually had to cancel announced plans to sell the Nexus 4 via Playstore in the Netherlands and Belgium at the very last minute because LG couldn't deliver units. I suspect LG's reputation isn't going to be helped by the disastrous launch of this phone. Google deserves to share the criticism too. (There's a rumor that LG delivered only 5,000 units to Google, but then rumors aren't substantiated and it may well be false. However, the UK Playstore sold out in under an hour and the US Playstore was sold out in under a half and hour so it sounds like there weren't a lot of phones available.)
Yeah this definitely looks like the issue that one x had with their launch. Not good!
Christ almighty, this phone is Frankenstein resurrected. How many things went wrong/are wrong again!? I can't keep track anymore. Worst f-cking phone EVER. Sucks it looks so good though.
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
W T F
I'm really curious what will expect me when I open the packaging of this phone...
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Yes thats what I read about it too.
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Here you go: http://www.cultofmac.com/192299/does-your-iphone-5-screen-seem-yellow-dont-worry-overmuch/
Had that on my Nexus S i9023. It's the glue. When heated it turns yellow.
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
agabe said:
finally I got my nexus 4 :good:
It looks very good:
The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
Click to expand...
Click to collapse
If you press down on the screen (on the yellow patch as if reviving a dead pixel), does the yellow patch disfigure? Could be some glue that hasn't set in properly yet...leave it overnight and see if it disappears
Well, if it's after the benchmarks, it means it either got so hot that physically damaged lcd, or just helped glue to evaporate faster than it should. I suggest not pushing it for the first few days cpu wise, let everything dry out as much as possible naturally.
Crenshaw-PCGH said:
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
Click to expand...
Click to collapse
indeed, I wonder if the networks (O2..etc got a bad batch of phones...). I bought mine from Google Play earlier today and now I'm scared for my life and hoping that LG didn't screw mass production of this amazing phone up...
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
You can see photos of the yellow tint. The text translated from French :
"After some testing, we noticed a weird behavior of the screen on a white background. A blue light escapes from the top of the screen. Moreover, a yellow spot appears. It's sometimes difficult to notice at first sight. Knowing the hardware we have is final, this is very worrisome."
I think it's the same like sony xperia-s screen.
slainer68 said:
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
"
Click to expand...
Click to collapse
yes...it looks like mine, but another place on the screen.

			
				
Dang.......
Do they always have problem in the nexus line...
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
Barso1 said:
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
Click to expand...
Click to collapse
Don't be silly, it will be dealt with locally
Just call Google support.

Lines in display a normal thing?

I got a moto X a week or so ago and have notice faint lines running mostly vertically but also horizontally in the display, mostly visible in solid grays and white. I did my research and know that this is an issue with the manufacturing process of this generation of AMOLED, but I'm wondering if this will be prevalent in every single moto x or if it's just that some are worse than others (worth an exchange?)? Coming from an HTC M8 on another carrier, the fact that these solid colors look so weird with the line running through them is very disappointing (otherwise I actually like the phone better). I'll post a picture when I get a chance.
Infinite Jest said:
I got a moto X a week or so ago and have notice faint lines running mostly vertically but also horizontally in the display, mostly visible in solid grays and white. I did my research and know that this is an issue with the manufacturing process of this generation of AMOLED, but I'm wondering if this will be prevalent in every single moto x or if it's just that some are worse than others (worth an exchange?)? Coming from an HTC M8 on another carrier, the fact that these solid colors look so weird with the line running through them is very disappointing (otherwise I actually like the phone better). I'll post a picture when I get a chance.
Click to expand...
Click to collapse
That doesn't sound normal. I would replace the device asap.
I can't take a picture at the moment, but it does look similar to this:
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Infinite Jest said:
I can't take a picture at the moment, but it does look similar to this:
Click to expand...
Click to collapse
I just filled my screen with white looking for these lines and couldn't find anything. Probably a defect. Contact Motorola.
Easiest ways see it is to download the LCD test app and display full screen gray. If you don't see it, then I definitely have an issue because it looks like a textured background rather than solid color.
Infinite Jest said:
Easiest ways see it is to download the LCD test app and display full screen gray. If you don't see it, then I definitely have an issue because it looks like a textured background rather than solid color.
Click to expand...
Click to collapse
Just downloaded this app and filled the screen with gray and looked at the screen at 0, 25, 50, 75, and 100% brightness and I see no lines.
dier325 said:
Just downloaded this app and filled the screen with gray and looked at the screen at 0, 25, 50, 75, and 100% brightness and I see no lines.
Click to expand...
Click to collapse
Alright, thanks. Guess I'll be asking for a replacement.
Here are a few pics of my display for reference (hard to see on camera, but you can see cross-hatching in the lower area of the zoomed out pic and vertical lines in the close-up).
https://www.dropbox.com/s/flrs8imc35c1gps/2014-08-07 09.09.34.jpg
https://www.dropbox.com/s/ui6ucb33a27ynji/2014-08-07 09.07.06.jpg
https://www.dropbox.com/s/bnbkm672bmjt09g/2014-08-07 11.44.16.jpg
I found another forum describing it accurately as a linen-like appearance to the display rather than clear rendering. Very strange. In contact with Motorola now.
Same problem here..
EDIT: I have only oriental lines..
daede86 said:
Same problem here..
EDIT: I have only oriental lines..
Click to expand...
Click to collapse
Full Definition of ORIENTAL
1
often capitalized : of, relating to, or situated in Asia
2
a : of superior grade, luster, or value
b : being corundum or sapphire but simulating another gem in color
3
often capitalized sometimes offensive : Asian
4
capitalized : of, relating to, or constituting the biogeographic region that includes Asia south and southeast of the Himalayas and the Malay Archipelago west of Wallace's line
Click to expand...
Click to collapse
Did you mean "horizontal"?
samwathegreat said:
Did you mean "horizontal"?
Click to expand...
Click to collapse
Of course yes.. It was a mistaken correction of my keyboard (I was trying flesky but I'm back to SwiftKey)
But yes I have horizontal lines
daede86 said:
But yes I have horizontal lines
Click to expand...
Click to collapse
Absolutely normal.
devilsdouble said:
Absolutely normal.
Click to expand...
Click to collapse
That's annoying. I may try to get one replacement to confirm this as I can't seem to find any display models locally anymore. I didn't like the display on my GS3 when I owned that and my latest foray back into amoled has been disappointing again.

Yellow tint that goes away after tilting the display

Updated with pics...
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Wondering if anyone else has similar issues
Sent from my XT1095 using XDA Free mobile app
Can you be more specific? Brightness level, which direction your tilting it, whole screen/part of screen etc
All brightness level. The whole screen had a yellow hue if look at it straightly. But the yellow tint will disappear if the phone is tiled to any direction by 10 degrees.
edwardgtxy said:
All brightness level. The whole screen had a yellow hue if look at it straightly. But the yellow tint will disappear if the phone is tiled to any direction by 10 degrees.
Click to expand...
Click to collapse
Mine does this too- it's a "feature" of the last gen OLED displays that Samsung have fixed with the new gen (which Moto obviously couldn't source for this phone). My Nex did this too. Screen adjuster + manual brightness over 50% fixes it for me
thetechnogeek said:
Mine does this too- it's a "feature" of the last gen OLED displays that Samsung have fixed with the new gen (which Moto obviously couldn't source for this phone). My Nex did this too. Screen adjuster + manual brightness over 50% fixes it for me
Click to expand...
Click to collapse
interesting.. you mind sharing you setting for the screen adjuster? It's quite obvious and I wonder how all those online reviews don't seem to mention it. A blob of yellow/orange-ness moving across the screen as you tilt the phone
Just went to att store and it seems their display device also have the similar issue but a bit less. Maybe NY last phone, HTC one x, and retina mbp have made me too sensitive for such color changes..
Sent from my XT1095 using XDA Free mobile app
Started the RMA process, hopefully the new phone would work better. I am surprised at the small number of screen complaints about this phone, since samsung's amoled has always had a huge problem with screen consistency.
Updated with pics
I have the same issue too. Just started the replacement process but not sure if the one I receive would be any better. Maybe almost everyone face this issue and dont notice it?
I get it too, but everything else is perfect with this phone and I'd hate to replace it and not only get the same issue again, but maybe another issue too.
nithin1992 said:
I have the same issue too. Just started the replacement process but not sure if the one I receive would be any better. Maybe almost everyone face this issue and dont notice it?
Click to expand...
Click to collapse
Likely. I went to att store and their display unit also does this, bit a bit better and less noticeable. Mine is really obvious that there is a yellow tint that fade in and out as I tilt the screen.
Sent from my XT1095 using XDA Free mobile app
gotzaDroid said:
I get it too, but everything else is perfect with this phone and I'd hate to replace it and not only get the same issue again, but maybe another issue too.
Click to expand...
Click to collapse
Yeah, I was torn for a day and ended up getting a replace since it's just too obvious and everyone else I asked could easily recognize it.
Sent from my XT1095 using XDA Free mobile app
Well, let us know when you get the new one if it's any better.
gotzaDroid said:
Well, let us know when you get the new one if it's any better.
Click to expand...
Click to collapse
Definitely. Btw, what are some other problems that you mentioned might occur when getting a new phone? big gaps between backing and the metal frame? buttons don't work?
edwardgtxy said:
Definitely. Btw, what are some other problems that you mentioned might occur when getting a new phone? big gaps between backing and the metal frame? buttons don't work?
Click to expand...
Click to collapse
It seems like the back panel material some times peels off and the buttons for some seem bad.
Edit:
There's also the chance of getting a bad battery or an underperforming processor.
gotzaDroid said:
It seems like the back panel material some times peels off and the buttons for some seem bad.
Edit:
There's also the chance of getting a bad battery or an underperforming processor.
Click to expand...
Click to collapse
sounds scary.. does motorola really have such bad quality control? I know their plant where all our moto x 2014 are built is going to close by the end of the year and I am sure the people there aren't very enthusiastic about high quality.
edwardgtxy said:
sounds scary.. does motorola really have such bad quality control? I know their plant where all our moto x 2014 are built is going to close by the end of the year and I am sure the people there aren't very enthusiastic about high quality.
Click to expand...
Click to collapse
I don't think so, but anything can happen. And not just with Motorola, defects happen everywhere. I guess my point was that since everything else with my phone is perfect except for a yellow tint depending on viewing angle, I'm not going to roll the dice and replace it unless I know the yellow screen is a fluke.
gotzaDroid said:
It seems like the back panel material some times peels off and the buttons for some seem bad.
Edit:
There's also the chance of getting a bad battery or an underperforming processor.
Click to expand...
Click to collapse
gotzaDroid said:
I don't think so, but anything can happen. And not just with Motorola, defects happen everywhere. I guess my point was that since everything else with my phone is perfect except for a yellow tint depending on viewing angle, I'm not going to roll the dice and replace it unless I know the yellow screen is a fluke.
Click to expand...
Click to collapse
I see. I guess we will figure out soon. I don't mind the yellow tint, but I hated when I tilt it by 20 degrees the whole screen changes from yellow to blue, the color change is just too big.
edwardgtxy said:
I see. I guess we will figure out soon. I don't mind the yellow tint, but I hated when I tilt it by 20 degrees the whole screen changes from yellow to blue, the color change is just too big.
Click to expand...
Click to collapse
Mine is slightly yellow when looking directly, but does not turn blue when tilted. Just crisp white. It's not very drastic.
jphilippon said:
Mine is slightly yellow when looking directly, but does not turn blue when tilted. Just crisp white. It's not very drastic.
Click to expand...
Click to collapse
Yea, I would be very happy if my screen is the same as the one I saw in ATT store, where there''s still some yellow tint, but it's lighter and much harder to notice, even in full brightness. Keeping my fingers crossed.

Does the N6 glow??

So, i noticed something weird when i woke up this morning. My phone is connected to the charger on my night table, and i have gotten several new notifications during the night.
As i am running Chroma, the blue notification light is glowing.
The weird thing is, the edge around the device, is also glowing! As well as both speaker grills!
I swiped away the notifications, and the glowing stopped. What the f***??
I was absolutely baffled, almost as much as the first time i flashed a custom rom and saw the notification light.
The glow is very subtle, almost not noticeable. I guess the reason i haven't seen this until now is because i live in Norway, and the mornings are growing pitch black.
I would of course post a pic if i could, but it has to be very dark for the glow to be noticeable.
Now, is this something google has done? Has anybody else noticed this? I have a dbrand skin on the back of the device, other than that, no cases.
I've googled and googled, but can't find any others that have experienced the same.
Northern lights maybe? we have a completely isolated room here at work which, when closed, is completely dark, i tried replicate your case and only light, except notification light, was a glow just over audio jack. It seems like this small strip between glass and metal cover is transparent, so light is escaping. But in your case may be some photo luminescent material smeared on your device or worse, light of screen itself might be escaping from sides which would be not very possible.
kimern said:
So, i noticed something weird when i woke up this morning. My phone is connected to the charger on my night table, and i have gotten several new notifications during the night.
As i am running Chroma, the blue notification light is glowing.
The weird thing is, the edge around the device, is also glowing! As well as both speaker grills!
I swiped away the notifications, and the glowing stopped. What the f***??
I was absolutely baffled, almost as much as the first time i flashed a custom rom and saw the notification light.
The glow is very subtle, almost not noticeable. I guess the reason i haven't seen this until now is because i live in Norway, and the mornings are growing pitch black.
I would of course post a pic if i could, but it has to be very dark for the glow to be noticeable.
Now, is this something google has done? Has anybody else noticed this? I have a dbrand skin on the back of the device, other than that, no cases.
I've googled and googled, but can't find any others that have experienced the same.
Click to expand...
Click to collapse
lol i noticed the same thing. i think the light just illuminates arounds the glass. im not sure tho but i looks cool at night
Scythe said:
Northern lights maybe? we have a completely isolated room here at work which, when closed, is completely dark, i tried replicate your case and only light, except notification light, was a glow just over audio jack. It seems like this small strip between glass and metal cover is transparent, so light is escaping. But in your case may be some photo luminescent material smeared on your device or worse, light of screen itself might be escaping from sides which would be not very possible.
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Hehe, yes prehaps some northen magic!
I also thought about light maybe being reflected from a source in the room, but it really is pitch black in there.
Also it seems the glow only appears when the notification light is on. If i cover the notification completely, the glow is still there.
As you mentioned, it might be some internal light escaping, tho i find that unlikely. Even though it's subtle, it's glowing with the same illumination across the device.
I might have spilled something on it, tho i don't work with radioactive materials xD
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---------- Post added at 03:56 PM ---------- Previous post was at 03:54 PM ----------
Seriously though... if the LED is on, or pixels are showing, the glass will refract some of the light of either of those back in and through itself. In other words, it will glow.
Only when pregnant.
istperson said:
Only when pregnant.
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i dont get this reply.. but this one is funny
Do you have a glass screen protector on by any chance?
Sent from my Nexus 6 using Tapatalk
reyscott1968 said:
i dont get this reply.. but this one is funny
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Just google pregnancy glow.
Happened again tonight. It definitely has something to do with the notification light. Kind of a cool effect tho
It still a little weird tho, as the glow is quite strong, with the same illumination across the device.

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