Smart watch wont connect - Galaxy Note5 Q&A, Help & Troubleshooting

I've got an lg urbane smart watch. It connects for a second every once in a while. Won't pair correctly. Please someone help. I hate having wasted money on this phone if the watch wont connect. Had HTC one me before watch worked flawlessly

cndctrdj said:
I've got an lg urbane smart watch. It connects for a second every once in a while. Won't pair correctly. Please someone help. I hate having wasted money on this phone if the watch wont connect. Had HTC one me before watch worked flawlessly
Click to expand...
Click to collapse
hi,
Im sure it must be frustrating issue for you. I personally doubt if its just a Note5.. issue ? My reasons are,
I have a old Samsung Gear smart watch and it works 100% with Note5. I also have a Polar M400 hart rate watch with smart notification working 100% with Note5
I had no issues with the pairing of Bluetooth etc.
Long shot but,
Just something to consider....... some devices headsets/ watches still use old Bluetooth version eg Bluetooth v 3.0 and it might cause issues sometimes.? (not always)
I can remember when my Gear watch was still on Bluetooth v 3.0 i had issues connections between my old Note3 ( which was upgraded then to Bluetooth v 4.0 and Gear that was then still on Bluetooth v 3.0) Afterwards my Gear Bluetooth was upgraded to v 4.0 and i had no issues at all.
Bottom line,
If i could pair and use two completely different watches to work with Note5 flawlessly , then I'm sure you have hope?
good luck

How do I fix the issue if that is it

cndctrdj said:
How do I fix the issue if that is it
Click to expand...
Click to collapse
hi,
firstly, you must not assume it's like "it"
you must be sure of your facts.
Have you looked at your specs of your watch or Google specs to see what Bluetooth version it has. I found that it ( different Bluetooth versions eg 3.0 and v 4.0/4.1 did cause issues for me )
Who knows your watch might be / should be, v 4.0 /4.1 and not v 3.0..?
I only listed a possibility, that it could be and what i experience.
If it so...(it's v 3.0)
well then my logic says that its not Note5 fault but old firmware on watch and something that you just can't fix " just like that"
If its not so and watch is v 4.0 /4.1,
we'll then surely it should work, as i gave
2 x examples above.
good luck

cndctrdj said:
I've got an lg urbane smart watch. It connects for a second every once in a while. Won't pair correctly. Please someone help. I hate having wasted money on this phone if the watch wont connect. Had HTC one me before watch worked flawlessly
Click to expand...
Click to collapse
Just in case I have to ask this but did you factory reset the watch yet? The only way to connect your smart watch that was previously synced to another phone is to factory reset it and then sync it with the new phone.

I have reset the watch. I'll try again. Thank you. While I'm at it I'll get the versions of everything

cndctrdj said:
I have reset the watch. I'll try again. Thank you. While I'm at it I'll get the versions of everything
Click to expand...
Click to collapse
hi ,
i have thought about your issue .
This is what i would try ( trouble shoot )
Firstly ,yes unpair devices and factory reset watch ..good idea
also reboot device (phone ) after unpairing(..just in case .)
then connect and try to pair and see if working correctly ?
If not and issue is the same as before ,i would make sure about watch Bluetooth version .?
If watch is v 3.0 ( Note5 should be v 4.1 ? ) then it seems like this is the likely cause ?
If not and watch is either v 4. 0 or v 4.1 it should pair and pairing should be listed in phone Bluetooth list and "stick".
I can remember with my Gear watch ,when it was on v 3.0 , it would not show up or stick in Bluetooth list of paired devices .As soon as i went to v 4.0 on watch ,only then it show up and stuck in list
If all fails, well i would try to look for other solutions ..search or is there not a forum/setcion here on XDA( for watch) and check that for clues ?
good luck

Reset everything. Factory reset watch. Nothing. Factory reset phone nothing. Factory reset watch again. Paired fine.
Thanks for the help.

Related

Galaxy Gear 1 (Tizen OS) trouble connecting to phone

Hi people,
I am facing a problem that is driving me crazy and i need all the help i can get.
I have flashed my Gear 1 with TizenMod v2.0, but what i am saying also applies to stock Tizen versions NF1 and 700XXUCNE9.
I have set up the watch by connecting it with an HTC One running the GearManagerStub as we all as the Gear Manager according to the following thread:
http://forum.xda-developers.com/showthread.php?t=2780493
Everything (that can work on an unrooted HTC One) is indeed working.
However, i want to use the Tizen Gear 1 with my iPhone 5S.
So i go to BT settings on the Gear, turn BT off (so that it disconnects from the HTC One) and then make it visible.
I then search (and find) the Gear from my 5S settings and when i try to pair the two the Gear pops up a message saying that it need to reset to factory defaults before it connects to another device. If i let that happen and then try to connect the iPhone, it does indeed connect as a Handsfree device but other than that i am locked in the video splash screen with directions on how to connect. That means that i cannot use the watch at all, apart from the basic handsfree functionality.
The odd thing is that i have been using the watch (stock Tizen 700XXUCNE9 ROM) with my iPhone 5 and a 5S in the past (meanwhile i downgraded to Android for some tests) and i cannot remember having that problem.
I also tried to connect the Gear (after being set up with the HTC One) with an iPhone 4 (no BLE support) and it DOES CONNECT without presenting that God damned "reset to factory defaults" message!!!
I know that the Gear (Tizen OS) does indeed work with the iPhone 5S. I have done it myself (see this: http://forum.xda-developers.com/showthread.php?t=2789095) and there is a thread on the Gear 2 forum where member @skeamznz claims the same http://forum.xda-developers.com/showthread.php?t=2722069), therefore i am not (completely) crazy and imagining things.
Can someone help regarding my issue? Could someone with a Tizen running Gear try to connect to an iPhone > 4S and get back?
All help will be greatly appreciated.
Thank you very much in advance!!
Anyone?
--bump
Found it at last! I had installed the Air Blue Sharing Cydia tweak which is apparently somehow messing with the BT stack. After I uninstalled the tweak, I was immediately able to connect to the watch.
Just in case anyone is interested.
-- CASE CLOSED --

[Q] LG G Watch R connected to both Nexus 5 & Nexus 9

I'm trying to take advantage of the new Lollipop SmartLock feature and have my Nexus 5 and my Nexus 9 connected via BT to the LG watch so they can both stay unlocked when close to me.
Android Wear is installed on the N5 and everything works (more or less) fine with the phone. But when I try to pair the LG watch with the N9 tablet it keeps saying "Connecting..." and then "Not connected" in an endless loop.
The N9 is able to pair, add the watch as a Trusted Device and SmartLock will work for a while but then stops and I need to repeat the whole pairing process for it to work again.
Anyone tried to use the LG Watch as a Trusted Device on both a phone and tablet at the same time?
Thanks,
---Mirco.
Mircolino said:
I'm trying to take advantage of the new Lollipop SmartLock feature and have my Nexus 5 and my Nexus 9 connected via BT to the LG watch so they can both stay unlocked when close to me.
Android Wear is installed on the N5 and everything works (more or less) fine with the phone. But when I try to pair the LG watch with the N9 tablet it keeps saying "Connecting..." and then "Not connected" in an endless loop.
The N9 is able to pair, add the watch as a Trusted Device and SmartLock will work for a while but then stops and I need to repeat the whole pairing process for it to work again.
Anyone tried to use the LG Watch as a Trusted Device on both a phone and tablet at the same time?
Thanks,
---Mirco.
Click to expand...
Click to collapse
I don't own any of these devices, but If I'm right, by reading the manual that came with the watch to you, you'll find out that you can pair watch only to one device at a time. To pair it to another device, you have to do factory reset for watch.
Some info HERE
Spere said:
I don't own any of these devices, but If I'm right, by reading the manual that came with the watch to you, you'll find out that you can pair watch only to one device at a time. To pair it to another device, you have to do factory reset for watch.
Some info HERE
Click to expand...
Click to collapse
Spere, thanks for the info.
Android Wear I understand; it can be paired with only one device <--> watch. But this is just bluetooth.
Otherwise, why would the LG G Watch R have a Settings --> Bluetooth Devices option where you can pair additional devices?
Mircolino said:
Spere, thanks for the info.
Android Wear I understand; it can be paired with only one device <--> watch. But this is just bluetooth.
Otherwise, why would the LG G Watch R have a Settings --> Bluetooth Devices option where you can pair additional devices?
Click to expand...
Click to collapse
I just don't know. And like I said, I don't have this watch yet, but I'm going to buy it someday near.
I thought the same myself. If I remember right, Google made Android Wear devices able to connect to BT headphones to play music from watch itself. Now, if you can pair only one device to watch, does this mean that to connect to headphones you need to do factory reset and to pair back to phone do it again? This would be total idiotism, who really would do that? And I myself would also like to connect my watch (which I don't own, yet) to my Note 3 and Note Pro 12.2, this just won't seem to be possible right now, what I've read.
Mircolino said:
Spere, thanks for the info.
Android Wear I understand; it can be paired with only one device <--> watch. But this is just bluetooth.
Otherwise, why would the LG G Watch R have a Settings --> Bluetooth Devices option where you can pair additional devices?
Click to expand...
Click to collapse
Spere said:
I just don't know. And like I said, I don't have this watch yet, but I'm going to buy it someday near.
I thought the same myself. If I remember right, Google made Android Wear devices able to connect to BT headphones to play music from watch itself. Now, if you can pair only one device to watch, does this mean that to connect to headphones you need to do factory reset and to pair back to phone do it again? This would be total idiotism, who really would do that? And I myself would also like to connect my watch (which I don't own, yet) to my Note 3 and Note Pro 12.2, this just won't seem to be possible right now, what I've read.
Click to expand...
Click to collapse
You already said it, but here it goes:
You can only pair one device <-> watch, the bluetooth settings on the watch are for bluetooth headphones / speakers, so it looks like this device --> watch --> bt headset and not device 1 --> watch <-- device 2
Mircolino said:
I'm trying to take advantage of the new Lollipop SmartLock feature and have my Nexus 5 and my Nexus 9 connected via BT to the LG watch so they can both stay unlocked when close to me.
Android Wear is installed on the N5 and everything works (more or less) fine with the phone. But when I try to pair the LG watch with the N9 tablet it keeps saying "Connecting..." and then "Not connected" in an endless loop.
The N9 is able to pair, add the watch as a Trusted Device and SmartLock will work for a while but then stops and I need to repeat the whole pairing process for it to work again.
Anyone tried to use the LG Watch as a Trusted Device on both a phone and tablet at the same time?
Thanks,
---Mirco.
Click to expand...
Click to collapse
I have the Nexus 5, 9, and the original G watch, and have the exact same question.
I am using smart lock on my Nexus 5 which is paired to my G Watch through Android Wear. No problem there.
I am able to pair my G Watch to my Nexus 9 by going to Settings > Bluetooth on the watch and pairing with the Nexus 9. Upon pairing, the Nexus 9 displays a notification asking if I would like to add the watch as a trusted devices, just like with the Nexus 5. However, the only problem is that Smart Lock won't work because the watch is not connected to the Nexus 9.
So, in summary, you can pair the watch to Nexus 9, but Smart Lock doesn't work because it's not connected.
The G Watch is able to pair with multiple devices. However, as previously mentioned, it will only connect to devices that has the correct bluetooth services (i.e. speaker). Please correct me if I am wrong.
But it would be nice to be able to use the G Watch as a trusted device for Smart Lock on multiple devices, not just the phone.

Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
Click to expand...
Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
Click to expand...
Click to collapse
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
Click to expand...
Click to collapse
I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

gear live phone is not nearby or bluetooth is off

So I recently just got my Gear updated to 6.0.1. I had a hell of a time doing it too. The watch came shipped with a developer rom attached. Had to reboot many times to get it working using the Watch Tool. Then updates. Oh lord the updates.
Anyways, I get it to the latest firmware, and now, my phone and watch don't seem to be communicating correctly. There's no cloud or anything to give the idea that it's disconnected, but I can't do searches, can't sync my music or get my watch to connect via wifi since it has to use the phone to do so. Anyone have any idea what might be causing this?
EDIT: The phone and watch are paired. Forgot to mention that. Going into the phone's bluetooth settings, I can easily see the watch paired to it. I'm on a Samsung Galaxy S3.
After getting 6.0.1 you want to forget the watch from the gear app. This will reset everything and start pairing again. Should fix the problem

Pairing issue with moto 360

Can't get my G4 (Android 6.0) to pair with my Moto 360 2015 (Wear 1.5). I've tried all the known tricks (unpair & re-pair, restart, reset, etc.) with no success. The G4 has no problem with other Bluetooth devices.
Any suggestions?
retiredguy1945 said:
Can't get my G4 (Android 6.0) to pair with my Moto 360 2015 (Wear 1.5). I've tried all the known tricks (unpair & re-pair, restart, reset, etc.) with no success. The G4 has no problem with other Bluetooth devices.
Any suggestions?
Click to expand...
Click to collapse
so if it pairs with every other device
its the wear
make sure its in pairing mode yadayda
I had a martian notifier and it had a loads of probs pairing to my g4 had to put it in pairing mode like 10 times before it would finally go
I have come across a few devices that just simply will not pair bt wise.
have u also tried in the 360 thread if there is one
TheMadScientist420 said:
so if it pairs with every other device
its the wear
make sure its in pairing mode yadayda
I had a martian notifier and it had a loads of probs pairing to my g4 had to put it in pairing mode like 10 times before it would finally go
I have come across a few devices that just simply will not pair bt wise.
have u also tried in the 360 thread if there is one
Click to expand...
Click to collapse
The moto 360 works fine with my G3 (Android 5.0.1), and yes, I've tried the 360 thread with no results.
I'm thinking it's in the Android Wear app. I'm going to give it another try after Wear 2.0 is released and installed.
retiredguy1945 said:
The moto 360 works fine with my G3 (Android 5.0.1), and yes, I've tried the 360 thread with no results.
I'm thinking it's in the Android Wear app. I'm going to give it another try after Wear 2.0 is released and installed.
Click to expand...
Click to collapse
Theres also been a few people it seems have issues with the g4 and bt and mm update zvd firmware. But most that hve complined say bt isnt working at all so i would say its in the app too the watch works great on ther devices and current device works good just not this device

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