Good afternoon. I have tried 4 different unlock sites with no luck. I've been refunded from all four of them with the same issue. "Code can't be generated." I even went to AT&T's official device unlock portal and even they couldn't since "the manufacture doesn't support this device anymore.
I unlocked mine g flex yesterday at theunlockingcompany.com, they said estimated time was 5-60minutes, but it took them 2h45m to generate 2 codes, first one worked and finally i can use my sim. To be honest, if u can go to att in person to talk, it's then the only way. I was talking to O2uk to which this phone was locked through email and they said i should f off.
PM me @EGwally91 with your imxx I will help you with the code.
Are you sure its D950 ATT?
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Hello I'm in canada and bought a Droid 3 (verizon) from ebay
I will unlock it with a code that is available from well known sources (swiftunlock, etc..)
the description says 'Ready to Activate' so this worried me abit, doe sit have to be activated thru verizon before the phone will even work or do anything
or can i punch in the unlock code (based on its IMEI) and start using it regardless of whether it is 'activated' or not
what im worried about is, if it hasnt been activated, will its unlock code (based on IMIE) even show up to these unlockers, or is the code generated right away when a phone is manufactured and stamped with an IMEI regardless of activation
THanks!
You don't need to have it activated on Verizon to unlock the GSM part.
You can easily bypass the activation by tapping in the four corners of the screen on the activation prompt.
As soon as it sees the foreign SIM it will prompt you for unlock code. Given you got an unlock code for it, you should be able to unlock it.
There are some horror stories with the older Droid 2 Global - some of them were custom locked by Verizon and standard unlock codes unlockers provide do not work.
I haven't heard yet of somebody successfully unlock a D3 using online unlock service (only Verizon Global support is known to provide unlock codes that work so far). But it has been couple of weeks since D3 is available, maybe unlockers are getting those codes already. Please keep us posted!
Personally I am going to wait for the Canadian XT860 that is coming shortly to Bell. Since I have some not so pleasant experience with the buggy Droid 2 Global radio/baseband and given the fact Droid 3 uses the same chipset (Qualcomm MSM6600), chances are GSM/UTMS radio of D3 suffers from the same issues D2G does.
From another side - D3 is cheaper than XT860. I am sure Bell will charge at least $550 for it, if not even $600 (and tax), D3 comes much cheaper at $475 US (even US-CDN$ rate is favourable) at non-contract price.
Keep us posted on how it goes with your D3!
There was a report of succesful unlock here in the forum, and now I confirm this too.
The code from swiftunlocks worked. I contacted the guy in advance, he told me about 90% D3 can be unlocked. And at least for me, it worked. I can really recommend his servive.
rweb said:
There was a report of succesful unlock here in the forum, and now I confirm this too.
The code from swiftunlocks worked. I contacted the guy in advance, he told me about 90% D3 can be unlocked. And at least for me, it worked. I can really recommend his servive.
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Hi, did you purchase the code through eBay or their web site? Thanks a lot.
So does thw swiftunlock code work with Verizon D3 on AT&T networks??
Sent from my HTC Vision using XDA Premium App
jchenny said:
Hi, did you purchase the code through eBay or their web site? Thanks a lot.
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I wrote him an email to [email protected] (had it from ebay, wanted to ask him if he _really_ can unlock D3), he responded very quickly and offered me the code for $20. Had the code a few hours later. Really can recommend.
And no, I don't think it will work with U.S. GSM providers.
I posted a thread about this before,but I'm making another thread similar to this issue. At one point I bought my first Atrix HD which was locked only to AT&T. The guy sold it to me and he was still under contract so therefore I couldn't get it unlocked for T-Mobile. The guy also lied to me. He gave me non working sim codes and it subsidy locked the phone permanently since he gave me 4 of them.
I ended up buying another Atrix HD on CL already unlocked,but I no longer have the unlocked Atrix HD then I switch to a Optimus G and now I have a Nexus 4. I could always sell the G,but the subsidy locked on the Atrix needs to be resolved first before I sel it.I contacted AT&T again and they told me as long as you have a active AT&T Sim card it will work. I got my buddy's AT&T sim card and its still locked.
It won't even give me an option or prompt me to put in codes to unlock it anymore with with both at&t and t-mobile. They told me to call Motorola. Thank god the phone is still under warranty and they decide to re-flash the phone. It was 2 months ago when I spoke to them. They still haven't issued my repaired ticket and shipping info to send out the phone. I follow up every now and then and always the same excuse. They say exactly this.
" Your phone is currrently still under warranty,but we have not schedule you for a repair yet. Please wait for a response from the engineer techs."
Its been way over 3 months and always the same answer. I am getting tired of waiting.
Has anyone found a solution to this yet?
This thread traces back to my to subsidy lock that I posted awhile back. While not finding any solutions I tried Motorola and AT&T and they did not help at all.
Long story short well kinda..but bare with me please.6-7 months ago I wanted a AT&T Phone. (I'm with T-Mobile btw) Fell in love with the Atrix HD. Found one via Craigslist. Bought it from a guy and claims he has unlocked codes given to him by AT&T. Turns out the codes were phony and subsidy locked my phone( hard locked) It won't let me input any unlock codes anymore.. Tried AT&T they told me the phone is NOT Black listed,but the guy owed money to it. They advice me to contact Motorola which I did. After procrastinating for months and months. Finally sent in my device to Motorola to re-flash the phone to be unlocked. Good thing I had warranty still. I received it about a week and half later. Posted it on Craigslist. Meet up with a buyer to buy the phone. Puts in his AT&T Sim Card and there! Subsidy Locked is still in and no prompt options for him to input any codes besides a dismiss button. I was furious. I thought Motorola did their job. So back to drawing board one.
Contacted Motorola again via chat. They put it as a priority case nd told me I have to call motorola the following week. I called the repair center earlier this morning. They told me there is nothing they can do to help me since the moment I bought the phone from a private buyer. The warranty was voided??? Even before I told them that I bought it on Craigslist before and they still told me to send in the device for warranty repair.
Now I just have a working phone that wont work for a AT&T Carrier.
WHAT CAN I DO GUYS?
Wait, so it works with TMobile bit not with AT&T? I'd guess that AT&T didn't have it blacklisted back then but it does now since the money owed never got paid.
When you first got the phone and put in your non-ATT sim, did the phone prompt you to enter the subsidy code?
Since the phone was an ATT phone and it is hard locked, I would have expected an ATT sim to work but no other.
Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
FooloX said:
Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
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Bootloader unlock or sim unlock? Also, cydia? Isn't that an ios thing?
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
Steve-x said:
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
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It doesn't bring up the SIM unlock screen anymore even when I insert new SIM cards. It reads my SIM as I can use theSIM toolkit and see my phone# but there is always the 'No Sim Error' icon at the top line of the phone.
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
FooloX said:
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
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Did you try speaking with AT&T customer care? Surely there has to be a solution to this
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
anirudh412 said:
Did you try speaking with AT&T customer care? Surely there has to be a solution to this
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I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
Steve-x said:
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
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Thanks for some good suggestions I hadn't heard or thought of. So far no luck but I'm gonna keep trying.
I found a neat app on Google Play. It's for the Samsung Galaxy series call 'Galaxsim Unlock' and apparently once you download the app it'll do all the unlocking for you — ie. No entering the code yourself. That would seem to bypass my problem. I emailed the developer, 'Spocky', asking if there are plans to have an app like that for the Moto X and/or if he might know a solution to my problem. Fingers crossed!
FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Lol... Sim unlocking doesn't void warranty. Who told you that? Its worth a shot giving AT&T a call since you don't have many options.
Sent from my XT1053 using Tapatalk
aooga said:
Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
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It's not that I switched service from them, it's that I bought the phone second-hand from someone who had AT&T service. It's IMEI is clean though. I reside in Canada so I couldn't get AT&T service as they don't offer service here. I don't think they'll help although I'll probably try to contact them since I have nothing to lose.
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
FooloX said:
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
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With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
Steve-x said:
With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
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The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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I hear you there, I've never been a Rogers customer in my life. I was with Telus for 21 years, same account/number. Just recently switched to Koodo because of a very special plan and Telus was not interested in offering anything remotely close to reasonable. Of course Koodo is Telus so I didn't really move much, the joke is on them, I get more service for less money.
FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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Did you sort your problem out?
anirudh412 said:
Did you sort your problem out?
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No I am still unable to get the 'Network Unlock Code' prompt when I insert the 'foreign' SIM into the Moto X. My last chance will be a trip to Buffalo next weekend where I can try inserting an active AT&T sim (who it's locked to) to confirm it'll still work on AT&T and whether that'll be enough to get the code prompt to come back when I put a Canadian SIM in afterward. Once I at least confirm that it still works on AT&T then I'll sell it to an AT&T customer if I can't get it to work in Canada.
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
entropy1980 said:
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
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Hi there, I received a brand new Moto X from Motorola this week. I contacted their customer service and after they verified the SMEI number to confirm the phone was not labelled as lost, stolen or from a delinquent account, they gave me an email that contained a promo code for me to use Moto Maker and customize to the version of my choosing. They also provided me a Fed Ex label to mail in my old Moto X that was not functioning properly : )
I recommend contacting Motorola directly. Thanks.
Hi everyone,
I recently purchased a "new" LG G4 on ebay and the seller said that the phone is locked to T-mobile. Being a T-mobile customer, I thought that I can simply request a sim unlock code for the phone but that turned out not as I expected.
First of all, the IMEI checker was unable to find the device on the tmo website or other 3rd party websites. I found this to be odd as the phone was in a retail tmo box and the software on the phone seemed legit as it also had working wifi calling.
I called up tmo to ask for the unlock and they said it's not a problem and told me to try the built in unlock app. After waiting a day, I tried the app but the unlock didn't work and I kept getting a msg that the phone is inelegible for an unlock.
Again I called tmo and finally a rep said that the phone is a non-tmo phone and called up LG to ask for the unlock. LG told the rep that the phone is already unlocked but I found that not to be the case with after I tried an international simcard. Using that sim card gave me a promt after booting the phone that said I need to unlock the phone to use the network, even though I saw full signal bars.
Anyway, has anyone else had a similar experience with a phone not purchased directly from tmo?
my guess is that it was stolen
Take the back cover off. On the back, there are some numbers and letters in 4 or 5 places. Does your say H815, H812, H811, or something else? A picture without the IMEI and serial would be nice.
mrslax said:
Hi everyone,
I recently purchased a "new" LG G4 on ebay and the seller said that the phone is locked to T-mobile. Being a T-mobile customer, I thought that I can simply request a sim unlock code for the phone but that turned out not as I expected.
First of all, the IMEI checker was unable to find the device on the tmo website or other 3rd party websites. I found this to be odd as the phone was in a retail tmo box and the software on the phone seemed legit as it also had working wifi calling.
I called up tmo to ask for the unlock and they said it's not a problem and told me to try the built in unlock app. After waiting a day, I tried the app but the unlock didn't work and I kept getting a msg that the phone is inelegible for an unlock.
Again I called tmo and finally a rep said that the phone is a non-tmo phone and called up LG to ask for the unlock. LG told the rep that the phone is already unlocked but I found that not to be the case with after I tried an international simcard. Using that sim card gave me a promt after booting the phone that said I need to unlock the phone to use the network, even though I saw full signal bars.
Anyway, has anyone else had a similar experience with a phone not purchased directly from tmo?
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Does the imei under the battery and in the settings correspond?
the IMEI on the back and the box match. Here is the pic.
mrslax said:
the IMEI on the back and the box match. Here is the pic.
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What about the phone itself? What country/carrier are you trying to use it on?
t-mobile USA
the box is a tmobile box and the ROM on the phone is from tmobile.
Did you put your t-mobile sim card in when you tried to unlock? Can you do a temp unlock?
The h811 can't be unlocked for something like 60 or 90 days so if it was just bought from t-mobile by the person on ebay you won't be able to permanent unlock it for a bit.
I could guess that the IMEI was changed, if its not being recognized as a T-mobile phone. Maybe they changed the stickers. With the IMEI itself, my old third party bought G Flex showed up on the T-Mobile site as a G Flex.
Can't Unlock T-Mobile LG G4
I had the same problem with being able to unlock. Because you didn't buy from T-Mobile, they don't have the IMEI in their database, so you are not registered with them. The unlock can't work, because the program goes against their database and your phone is not in it. After many calls to TMO and LG, it appears that the only way to get unlocked is to sign up for a post-paid account and use $100 plus be in their system for 40 days. The only other way is to borrow someone else's tmo micro sim and use it for a while until the Device Unlock App works. (If you are worried that you are not covered by the LG Warranty, call LG and give them your IMEI.
They will confirm that your device is new and covered by the LG one year warranty.
*#06# in the dialer should bring up the imei the phone is reporting
Sent from my LG-H811 using XDA Free mobile app
thevmax said:
I had the same problem with being able to unlock. Because you didn't buy from T-Mobile, they don't have the IMEI in their database, so you are not registered with them. The unlock can't work, because the program goes against their database and your phone is not in it. After many calls to TMO and LG, it appears that the only way to get unlocked is to sign up for a post-paid account and use $100 plus be in their system for 40 days. The only other way is to borrow someone else's tmo micro sim and use it for a while until the Device Unlock App works. (If you are worried that you are not covered by the LG Warranty, call LG and give them your IMEI.
They will confirm that your device is new and covered by the LG one year warranty.
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Click to collapse
I checked a 3rd party imei check and they can locate the phone as lg h811. Called up lg and have them the imei number and they said it has 1.5 years of warranty. So i guess the phone is legit but isnt in the tmobile system. It's is a bummer that I can't unlock it right now.
On another note lg told tmobile that my phone is unlocked. However when i tried a sim card from another country i got a prompt telling me i need to unlock the phone even though it was showing 5 bars of signal. Would that man it is locked or unlocked?
Did you use the imei on the sticker, or pull the imei using *#06#? They could be different if someone changed it
Sent from my LG-H811 using XDA Free mobile app
If you purchased a tmo employee phone from eBay, it doesn't show in their database.