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I got a new SIM card 4 days ago because my old sim card was giving me problems. It was working better, but would still occasionally disconnect from the network.
Ever since yesterday, I've had "no service". I've tried connecting to AT&T through "network operators", but it just takes forever and says "your sim does not allow a connection to this network". It does pick up AT&T though. My APN settings are fine.
I've wiped and reflashed superd 1.9.3. I've wiped and now I'm on fasttest 3.0. Rebooted a million times, still can't connect to AT&T.
I've put my sim card in another phone, and it works. So its definitely my G1.
Could this be a hardware issue? Did my internal antenna come loose? Please help me out here, you people with G1's on AT&T.
same thing happened to me.. i tried EVERYTHING and nothing would make it connect... i finally called htc and thank god i hadnt put any roms on yet b/c it was still under warranty... they said they replaced my mainboard and antenna wire was broken... should have it back in a day or two i can let u know how it goes... im also using mine on at and t.
I have an LG Revolution, 12 days old, rooted.
LAst night i plugged in my phone and it would not charge, after trying several chargers, i decided to do a hard reset. I do the hard reset and now the Sim card is not being recognized. When i turn the phone on, it is waiting for activation, I can't get any further than that. I took my phone to the verizon store and they tested out my sim card in another phone and it worked fine. I can't unroot my phone because superoneclick can't recognize my phone, I think I need to turn on usb debugging and change it to "internet connection" but I can't access those options because the sim card activation screen is the only thing it lets me do.
Any thoughts?
Thanks for any help
had this issue once before and just had verizon replace the sim card. According to them its a known issue with teh 4g phones after doing a factory restore. Just don't let them mess around with your phone after they do the swap and they won't notice/care if its rooted.
The guy at the store i went to put my sim card into his phone and it worked fine, would it still be the sim card?
I got a brand new sim card and it still is not being recognized, any suggestions?
keep trying to activate it and make sure your in a 4g area.
The closest 4g area is like 40 minutes away from me, I wasn't near a 4g area when I first had it activated either?
I had the same problem with my wifes, I has to call and they did some sort if data reset from their end, and it worked.
Sent from my VS910 4G using XDA Premium App
This worked for me. Take out SIM, power up and let it try to activate, put SIM back in and try it again.
I'm on my second Revo because of this issue. I did a factory restore and it wouldn't recognize the SIM. The Verizon store tried another card and ended up giving me a new phone. I've been very leery of doing another reset...
Patrick, thanks for the suggestion. Pulling the sim out and starting it and letting it try to activate, then shutting it off and putting the sim in. work for me, it got me to the "please wait while sim card is activate"
but my phone would just stay there forever and eventually tell me the sim was not supported on this device.
I called customer support, they told me they had to register that sim card number to my account. 2 minutes later i'm up and running!!!!
Thanks for everyones input.
Yes there's something really wrong with these phones. I'm on my third revo still having the boot up and sim issues. I might keep exchanging untill they give me a bionic.
I experienced this issue as will on my 1st Revo. They replaced the phone and declared it a 'bad' sim slot...no card would work.
My first factory reset ended up in several Sim cards being toast up at the VZW store. Turns out I had my phone on 3G only (to conserve battery). For this reason, I leave my phone on 4G Auto all the time, just in case.
rpatrick said:
This worked for me. Take out SIM, power up and let it try to activate, put SIM back in and try it again.
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Just had this happen to me. Followed these instructions and it worked like a charm! This is a great phone but there are so many little bugs that need correcting...
ufkal said:
My first factory reset ended up in several Sim cards being toast up at the VZW store. Turns out I had my phone on 3G only (to conserve battery). For this reason, I leave my phone on 4G Auto all the time, just in case.
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I have read about 5 threads where others had the same issues! I wanted to post a warning in the Dev threads but I'm afraid of being band.
---------- Post added at 01:26 AM ---------- Previous post was at 01:17 AM ----------
Just want to confirm that pulling the battery and SIM; placing the battery back in with out the SIM; trying to activate; pulling battery; putting both back in fixed my activation issue as well. Thank you very much.
zmhutchinson said:
I have read about 5 threads where others had the same issues! I wanted to post a warning in the Dev threads but I'm afraid of being band.
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The main thing is that if you have clockwork mod installed DO NOT wipe in the about phone area! Only wipe data IN clockwork. Also just for safety I keep the exitrecovery.zip in my sdcard if it does get stuck looping into cwm.
Sent from my VS910 4G using xda premium
mtmichaelson said:
The main thing is that if you have clockwork mod installed DO NOT wipe in the about phone area! Only wipe data IN clockwork. Also just for safety I keep the exitrecovery.zip in my sdcard if it does get stuck looping into cwm.
Sent from my VS910 4G using xda premium
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Click to collapse
Yeah I learned the exitrecovery.zip trick today too.
So I am already on my second Bionic after the first one stopped working (completely stock btw.) Just picked up the second one yesterday and have not been able to connect to 3G at all for the last 3 hours. I have done 5 battery pulls, toggled airplane mode more times than I can count, switched between CDMA only and LTE a handful of times and not even once has the 3g symbol appeared at the top. Just the phone signal and when I reboot it a triangle for a few second where the 3g symbol is supposed to be. Any ideas? If nothing else I am bringing this one back after work too and reverting to the D1 until something else comes out.
This appears to be a common problem with the Bionic. I am suffering from the same thing and getting ready to take mine back also, but I dont think it will fix anything.
Some on the forum have tried a fix outlined earlier on the forum that involves pulling your battery and SD card, then sliding your SIM card in and out repeatedly, which theoretically creates a better connection between the SIM card and phone. I have tried this and it did not work for me, but others have had success.
Verizon should extend the 14-day return period until after the supposed October/November patch is released.
Sent from my DROID BIONIC using XDA App
Took my Bionic onto the local Verizon store, and the tech guy wanted to try a new SIM card and see if that worked, because I still have a week left of the 14 day period. I was willing to try it, because I have nothing else to loose.
So far, I haven't had any drops, but it has been only 4 hours. however, I would have experienced several by now, so hopefully it was fixed.
I find this odd because only the 4G is controlled by the SIM card, and you said you were having 3G issues?
In any case, my 3G drops sometimes, but a quick airplane mode ON, airplane mode OFF always works. I might take it in and say you had this help your case though, and see about getting mine looked at.
Lsdozer said:
Took my Bionic onto the local Verizon store, and the tech guy wanted to try a new SIM card and see if that worked, because I still have a week left of the 14 day period. I was willing to try it, because I have nothing else to loose.
So far, I haven't had any drops, but it has been only 4 hours. however, I would have experienced several by now, so hopefully it was fixed.
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Well, the problem isn't fixed. It started shortly after I posted about the SIM card. This is getting frustrating.
I guess the next step is a new phone.
I'm having the same issue along with horrible data speeds for both 4G and 3G. My down speed for 3G is sometimes as low as 50kbps, and my down speed for 4G is 1.5mbps. That is also with apparently "full" signal strength.
The 14 day return/exchange policy is thursday for me so I'm thinking about going in and having them exchange it. I'll probably also point out the headphone issue since everyone seems to be having that one. There shouldn't be a problem right?
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
Applehater87 said:
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
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I'm having the exact same issue since switching to to the 4G LTE micro sim. It only seems to happen on mine when I'm connected to Wifi though. I get the red triangle intermittently. This never happened to me until I went from the old sim to the new one. Can't find anything on it yet.
same thing
The same thing is happening to me here as well but using a Net10 LTE sim card (same as straight talk basically). I notice it the most after I complete a phone call. It takes a minute or two to regain service again. This is really annoying. Would like to see a solution to this problem.
So I worked with Straight Talk support for about 5 days, back and forth, bounced to several reps throughout and nothing substantial has come of it. It seems a little better after they made "adjustments" to my account as they put it, but I still get disconnected from mobile data when on wifi.
Don't get me wrong, their support people were very responsive and seemed to genuinely want to help me, but in the end they said "your ticket has been open for more than 24 hours so it has been closed. If you continue to have issues please open a new ticket." Anyone else have any luck on this?
I also was having this problem found that if you edit existing att apn (phone needs to be rooted)with sqlite editor it seems to work fine.
tether also works fine this way.I am still not able to get lte to work with straight talk even with new sim.
Just to follow up. As usual, it seems with ST support, one rep tells me they have some things they can try once I call back on another line and then I get a new rep who says nothing can be done until 10 people complain about the exact same issue I'm having. I'm assured this is an isolated incident...
I went ahead and purchased a new SIM card (looks different than the first LTE card I had) in case I had a faulty SIM. Worked flawlessly for a day and now it's back to the same issue of cutting out completely throughout the day.
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
htchd2fix said:
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
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Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
pentjaksilat8 said:
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
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Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
metalmike6 said:
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
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I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
pentjaksilat8 said:
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
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Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
skeevydude said:
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
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For the time being, I just switched to Aio and so far so good with LTE coverage and no disconnecting issues. If they return I'll try different radios as you suggested.
So I've been with Aio for about a week now and everything is working great (knock on wood). I've had 2 mobile data drops at work with Wifi turned on, but they only lasted for a second and I do have really bad reception here inside the building. Outside of that no issues at all so far. I'll update if anything changes.
So I've had my droid turbo for a month now and I've been using it on T-Mobile and it has worked fine, no issues whatsoever, until yesterday when the service just stopped working. I have no signal at all. I took it to T-Mobile and they couldn't fix it and then Verizon who also couldn't fix it. I tried At&t and Verizon sim cards and they work, but for some reason T-Mobile sims don't work anymore, I woke up and it just had no signal. Also, whenever i put in my sim, i get the message "Restricted access changed voice service is blocked" Please help!!
cclancy97 said:
So I've had my droid turbo for a month now and I've been using it on T-Mobile and it has worked fine, no issues whatsoever, until yesterday when the service just stopped working. I have no signal at all. I took it to T-Mobile and they couldn't fix it and then Verizon who also couldn't fix it. I tried At&t and Verizon sim cards and they work, but for some reason T-Mobile sims don't work anymore, I woke up and it just had no signal. Also, whenever i put in my sim, i get the message "Restricted access changed voice service is blocked" Please help!!
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I've been on T-Mobile with my Turbo for a little over a month now. Delete any APNs if you have any, reboot and test.
If no profit..
Turn wifi, Bluetooth, nfc, anything that connect to any kind of network off and run it dead, then charge it to full and boot back up then turn what you need back on, should have signal again.
If not..
Try another sim from T-Mobile, yours may be damaged if you frequently take the tray out over and over..
The Last possible solution would be to reset the phone entirely, so make backus f what you need beforehand. Then set it up from last backup saved to google if you have one and pop the sim in, let it sit 2-5 mins, reboot, then give it ~2 mins and you should have signal recovered.
If not, then may be an update gone awry or if you have it rooted and such, maybe something you used broke it.
Last problem would be a bad antenna, so try all the above before trying to replace the antenna.
Hope the best of luck for you :
Only Problems I've had on my Turbo was it turning wifi off randomly here and there, making me do a reboot every few days.
Dropped signal once, but that during initial use, so not much to blame on it there
I've been using a Turbo on tMob since 2 wks after release. That said I've run into the same thing a couple times over the past yr. Out of nowhere it just acts up & stops working. As suggested above I'd say about the smae things. So to no repeat it all my first suggestion is try getting a new Sim card from tMob. First time it happened to me it was my sim, other 2 times it was not, sim was good. Only option to fix it on my end was a factory reset of the device. On the resets tho I made sure to use tMob sim, but i also did not start the process until the msg pops up on the turbo saying its " Not a Verizon sim card" i'd clear that and then start the process of resetting it. So far so good as of late, been at least 3-4 months since the last time i was having troubles.