I have an LG Revolution, 12 days old, rooted.
LAst night i plugged in my phone and it would not charge, after trying several chargers, i decided to do a hard reset. I do the hard reset and now the Sim card is not being recognized. When i turn the phone on, it is waiting for activation, I can't get any further than that. I took my phone to the verizon store and they tested out my sim card in another phone and it worked fine. I can't unroot my phone because superoneclick can't recognize my phone, I think I need to turn on usb debugging and change it to "internet connection" but I can't access those options because the sim card activation screen is the only thing it lets me do.
Any thoughts?
Thanks for any help
had this issue once before and just had verizon replace the sim card. According to them its a known issue with teh 4g phones after doing a factory restore. Just don't let them mess around with your phone after they do the swap and they won't notice/care if its rooted.
The guy at the store i went to put my sim card into his phone and it worked fine, would it still be the sim card?
I got a brand new sim card and it still is not being recognized, any suggestions?
keep trying to activate it and make sure your in a 4g area.
The closest 4g area is like 40 minutes away from me, I wasn't near a 4g area when I first had it activated either?
I had the same problem with my wifes, I has to call and they did some sort if data reset from their end, and it worked.
Sent from my VS910 4G using XDA Premium App
This worked for me. Take out SIM, power up and let it try to activate, put SIM back in and try it again.
I'm on my second Revo because of this issue. I did a factory restore and it wouldn't recognize the SIM. The Verizon store tried another card and ended up giving me a new phone. I've been very leery of doing another reset...
Patrick, thanks for the suggestion. Pulling the sim out and starting it and letting it try to activate, then shutting it off and putting the sim in. work for me, it got me to the "please wait while sim card is activate"
but my phone would just stay there forever and eventually tell me the sim was not supported on this device.
I called customer support, they told me they had to register that sim card number to my account. 2 minutes later i'm up and running!!!!
Thanks for everyones input.
Yes there's something really wrong with these phones. I'm on my third revo still having the boot up and sim issues. I might keep exchanging untill they give me a bionic.
I experienced this issue as will on my 1st Revo. They replaced the phone and declared it a 'bad' sim slot...no card would work.
My first factory reset ended up in several Sim cards being toast up at the VZW store. Turns out I had my phone on 3G only (to conserve battery). For this reason, I leave my phone on 4G Auto all the time, just in case.
rpatrick said:
This worked for me. Take out SIM, power up and let it try to activate, put SIM back in and try it again.
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Click to collapse
Just had this happen to me. Followed these instructions and it worked like a charm! This is a great phone but there are so many little bugs that need correcting...
ufkal said:
My first factory reset ended up in several Sim cards being toast up at the VZW store. Turns out I had my phone on 3G only (to conserve battery). For this reason, I leave my phone on 4G Auto all the time, just in case.
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Click to collapse
I have read about 5 threads where others had the same issues! I wanted to post a warning in the Dev threads but I'm afraid of being band.
---------- Post added at 01:26 AM ---------- Previous post was at 01:17 AM ----------
Just want to confirm that pulling the battery and SIM; placing the battery back in with out the SIM; trying to activate; pulling battery; putting both back in fixed my activation issue as well. Thank you very much.
zmhutchinson said:
I have read about 5 threads where others had the same issues! I wanted to post a warning in the Dev threads but I'm afraid of being band.
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Click to collapse
The main thing is that if you have clockwork mod installed DO NOT wipe in the about phone area! Only wipe data IN clockwork. Also just for safety I keep the exitrecovery.zip in my sdcard if it does get stuck looping into cwm.
Sent from my VS910 4G using xda premium
mtmichaelson said:
The main thing is that if you have clockwork mod installed DO NOT wipe in the about phone area! Only wipe data IN clockwork. Also just for safety I keep the exitrecovery.zip in my sdcard if it does get stuck looping into cwm.
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
Yeah I learned the exitrecovery.zip trick today too.
Related
Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.
wasuup said:
Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.
Click to expand...
Click to collapse
Sounds like a problem with your network, not with your phone. Either that, or your SIM card is fried. Assuming you're on T-Mobile from your post, you need to contact them for a new SIM card (you can do this inside any of their stores.)
lukekirstein said:
Sounds like a problem with your network, not with your phone. Either that, or your SIM card is fried. Assuming you're on T-Mobile from your post, you need to contact them for a new SIM card (you can do this inside any of their stores.)
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Just to prove my sim is working fine I have put my sim in an old nokia and just rung customer service and got my balance this proves my sim is in working nic.
On the G1 I can't call what so ever or send a text just getting 3g coverage.
Thanks for the advice.
wasuup said:
Just to prove my sim is working fine I have put my sim in an old nokia and just rung customer service and got my balance this proves my sim is in working nic.
On the G1 I can't call what so ever or send a text just getting 3g coverage.
Thanks for the advice.
Click to expand...
Click to collapse
I'd probably try wiping and re-flashing.
h.nocturna said:
I'd probably try wiping and re-flashing.
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Click to collapse
he did lol read the first post
in fact after doing so, he did a super wipe
Then I downgraded to rc7 (dreaming.nbh)
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Click to collapse
It really may be the SIM card or the SIM card reader in your phone (more likely the SIM card) it may work on another phone
try cleaning the contacts (the ones on the phone, not the ones IN the phone) ?
Call customer service and ask them to take you off whatever tower your phone is now on? suposebly pulling the battery will do it to.. Also get Anycut and make a short cut to phone info an toggle radio on off?
same problem occasionally
wasuup said:
Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.
Click to expand...
Click to collapse
i'VE had the same issue, occasionally, I'm fairly certain its the sim card, not the phone. you can take the battery out, pull out the sim card, clean it up (don't use watter or anything that'll scratch it of course) and put it back in, make sure its securely in there, and boot up the phone, however, I've also noticed that sometimes in the middle of the night (like around 2AM to 330AM PST) sometimes cell coverage gives out for t-mobile where I'm at (friends confirmed), if you only just recently recieved 3g in yoru area, they are doing maintenance to get it up and running perfectly, so don't fret too much
EDIT:
Another thing I did was made sure to mess with the APN settings. dont' edit them, just try and change your APN from T-mobile to ATT, wait for it to say "not supported by sim" and then switch back over to T-mobile, that worked for me twice now
I'm having this same problem, only I can't surf the web or use the market. :\ Any help would be GREATLY appreciated.
Sorry to reply so late but the probem is now solved, this is what I did, I took out my sim card out the phone put it in an old phone to see if my sim had any issues but I forgot to take out the sim and put it back in my g1 went sleep.
Next morning put the sim in my g1 and all is fine got connection and all functions working, then waited a few hours no problems at all.
So I rerooted installed the danger spl and custom rom and the probem has just vanished, haven't got the slightest clue why that happened or what caused it.
The sim is new just under a month old lost my old 1 uk t-mobile charged me just under a £10 for a new 1 even if your on contract thiefs
wasuup said:
Sorry to reply so late but the probem is now solved, this is what I did, I took out my sim card out the phone put it in an old phone to see if my sim had any issues but I forgot to take out the sim and put it back in my g1 went sleep.
Next morning put the sim in my g1 and all is fine got connection and all functions working, then waited a few hours no problems at all.
So I rerooted installed the danger spl and custom rom and the probem has just vanished, haven't got the slightest clue why that happened or what caused it.
The sim is new just under a month old lost my old 1 uk t-mobile charged me just under a £10 for a new 1 even if your on contract thiefs
Click to expand...
Click to collapse
its probably
A) the SIM got dislodged or
b) your G1 contacts were dirty.
All the above could cause the phone to not read the information on the SIM
Blowing the dust out/wiping the goldcontacts where the sim goes, and tightly inserting the sim might help, grandmegabosses
So I lost all info on my SIM card. No MEID, carrier info, phone number...everything. I kept getting a "no Sim card" "cannot connect to LTE". So I started messing around in my phone pushed buttons I shouldn't have and now I'm forced to do the one thing I don't ever do...ask you guys for help. I have been able to answer every question I've had by searching posts. Not this time. Can I pull the info for my sim card from a previous backup of my phone? If so, where would I find it and how and where would I place it in my phone to restore what I am missing?
Tru30 said:
So I lost all info on my SIM card. No MEID, carrier info, phone number...everything. I kept getting a "no Sim card" "cannot connect to LTE". So I started messing around in my phone pushed buttons I shouldn't have and now I'm forced to do the one thing I don't ever do...ask you guys for help. I have been able to answer every question I've had by searching posts. Not this time. Can I pull the info for my sim card from a previous backup of my phone? If so, where would I find it and how and where would I place it in my phone to restore what I am missing?
Click to expand...
Click to collapse
Is it a sprint HTC one? If so, and your phone is running besides the SIM no detecting, I'd call into sprint and see if reprovisioning on their end would help...the SIM is strictly for the lye connection, it may have failed which if it did I believe you'd have to get a new one from sprint and have it linked to your account/phone in their system...I had similar situation except my issue was that a different SIM was linked to my account/phone which caused me to not have lte data til sprint changed to the CCID (a tech support rep will know what to do, it's a pain but it can be done) that was currently in my phone. Hope that helps. Let me know if that got ya somewhere.
Sent from my EVO using xda app-developers app
onefasttreopro said:
Is it a sprint HTC one? If so, and your phone is running besides the SIM no detecting, I'd call into sprint and see if reprovisioning on their end would help...the SIM is strictly for the lye connection, it may have failed which if it did I believe you'd have to get a new one from sprint and have it linked to your account/phone in their system...I had similar situation except my issue was that a different SIM was linked to my account/phone which caused me to not have lte data til sprint changed to the CCID (a tech support rep will know what to do, it's a pain but it can be done) that was currently in my phone. Hope that helps. Let me know if that got ya somewhere.
Sent from my EVO using xda app-developers app
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Click to collapse
Yes it is a sprint HTC One. I am going in tomorrow for a new SIM. I wonder if being rooted will be an issue? Guess we'll find out. I'll let you know if that fixed the issue.
Tru30 said:
Yes it is a sprint HTC One. I am going in tomorrow for a new SIM. I wonder if being rooted will be an issue? Guess we'll find out. I'll let you know if that fixed the issue.
Click to expand...
Click to collapse
New SIM card is in. My phone still will not connect. I am going to remove root flash back to stock and see what happens then...any suggestions? I was getting a process error (not responding) when I was trying to activate the phone.
Tru30 said:
New SIM card is in. My phone still will not connect. I am going to remove root flash back to stock and see what happens then...any suggestions? I was getting a process error (not responding) when I was trying to activate the phone.
Click to expand...
Click to collapse
Hmmm, I'm stumped...never have read about a situation like yours...wish I knew where else to point ya...possible warranty on phone and send to htc?
Sent from my EVO using xda app-developers app
I'm unsure if my problem has to do with Verizon or if I need to run a factory reset or try other options. Here's my story:
As soon as the phone arrived today, I unlocked, rooted, and flashed TWRP. No sim was in at any point since I didn't have a nano sim to use for it.
I tried cutting my Galaxy Nexus micro sim into a nano sim (apparently this works for some people), but the N6 states "no sim card - no service" so I don't think it worked.
Went to a Verizon store and got a nano sim for 28 cents, but the clerk couldn't activate it or bind it to my account since Verizon doesn't have the N6 IMEI numbers in their database. He told me to call support. Support was actually helpful, somewhat knowledgeable at least, and tried to activate the sim card over the phone.
Apparently the sim is pending activation from the phone, but I'm still getting the "no sim card - no service" errors. Does anyone know if this error means that it can't connect to the network, or if the phone thinks the sim is physically missing? There seems to be only one way to add the sim to the little tray as far as I can tell (gold face up, matched corner).
Has anyone else had similar issues? Should I try reverting (unroot/stock recovery/etc)? I'm not sure what the best approach is to activate the sim as I'm uncertain if the issue is still with Verizon or the N6.
EDIT: Everything is working now. For those of you moving from a phone with a micro sim, all you need to do is:
1. Cut the micro card down to the size of a nano
2. Drop it in your nexus6
3. Make sure wifi is off if you've already run through the setup. This was my mistake!
4. Give it a few minutes and you'll see the mobile icon flash LTE
It may help if you change your mobile network settings to LTE preferred.
Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...
Larzzzz82 said:
Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...
Click to expand...
Click to collapse
Interesting. I trimmed off all the white plastic on the left and right sides so that I can rotate it or even flip it over. Going to try a few permutations... nothing yet. That's all it took eh?
That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:
Larzzzz82 said:
That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:
Click to expand...
Click to collapse
Still no dice. The gold face should be face up, right? I noticed that after a few minutes the error changes to "selected network unavailable", so maybe I'm putting it in right but now its just not being registered.
So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did
cmh714 said:
So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did
Click to expand...
Click to collapse
Thanks, I'll try a factory reset. I'm only running stock... can't imagine root or custom recovery would prevent the sim from being recognized. Perhaps when you click "skip" for the sim card part of the setup it can never be reconciled.
Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
I flashed the latest 5.0.1 factory images (boot, system, radio), then flashed TWRP, then did a factory reset to wipe data. At the setup prompt when I rebooted, it still says "insert sim card".
I'm not sure what else to try. If the sim card isn't activated I can't tell if that's why it wants me to insert a card, or if it physically thinks it is missing. I may need to order a nano sim to micro sim adapter, then put that in my old gnex and activate it that way, and finally move it over to the N6.
Does anyone have any other ideas or think I may have overlooked something?
mordrukk said:
Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
Click to expand...
Click to collapse
All of the stock shipped with 5.0 so far. Not 5.0.0. 5.0.1 update notification "should" arrive after initial bootup
Contacts screen side up. It took a while to get onto the network initially. .#.#4636#.#. On the dialer opens a testing menu. There is a drop down menu, middle of the phone info page. Mine is set to lte/cdma auto
Thanks, never knew about hidden dialer apps. I set mine to the same. It's been a few hours and still no connection, so I'm going to assume the fact that the sim isn't activated is what's causing the phone to believe it's not inserted. I really need another phone to test with... if the sim card can be activated or work on another device, and still doesn't work in the N6, then it'd be a hardware problem.
Also good to know 5.0 is standard.
Update: I tried using the cut micro sim again, but this time turned wifi off. Looks like cutting the micro sim worked after all. I'm somewhat recognized by the network, but the sim used no longer maps to my account, so I'm getting a verizon webpage stating "device error" and to call customer support. I think if I can get verizon to revert changes made on my account yesterday back to the gnex with my old sim that this will work.
Moral of the story - cutting micro sim cards will work, but turn off wifi when trying to test your sim!
I'll report back once this is finally resolved. Hopefully this helps someone else.
Got it working - just had to get a new micro sim for my gnex, re-activate that device, then I was able to cut it down to nano size and load it into my nexus6. With wifi off this time, everything worked, and it connected to the network.
I've updated the original post with instructions for anyone else who might be having this problem.
I was trying a different rom and decided to return to stock. I restored a nandroid in SS but now I can't make phone calls or connect to mobile data. I checked the APN settings and they look fine. Any ideas? Thank you.
Edit: Phone sometimes doesn't recognize SIM card and won't let me into APN settings, but does after reboot. Still, no non-wifi features work.
Edit2: Every 10th reboot seems to make the SIM functions work for a while (10min-2hours, three times total) before it stops. I didn't buy a warranty, so I guess it's time to start saving up for a nexus.
Did you use a TouchWhiz ROM? ASOP ROM's are not working right for a locked bootloader like AT&T.
What are you using right now 4.4.4? There should be a way to fix this with a bit more information. Not say that person is me lol, but at least I could help steer you in the right direction perhaps.
Lots of smart people here to help.
It's looking like a problem with the SIM port. Unplugging and reinserting the card, it works for a couple hours every few tries. I'm still trying to decide whether or not to replace it and attempt a self-install or buy a new phone. Thanks for your concern.
jerrys0828 said:
It's looking like a problem with the SIM port. Unplugging and reinserting the card, it works for a couple hours every few tries. I'm still trying to decide whether or not to replace it and attempt a self-install or buy a new phone. Thanks for your concern.
Click to expand...
Click to collapse
Odin back to NCE that'll fix it
So I've had my droid turbo for a month now and I've been using it on T-Mobile and it has worked fine, no issues whatsoever, until yesterday when the service just stopped working. I have no signal at all. I took it to T-Mobile and they couldn't fix it and then Verizon who also couldn't fix it. I tried At&t and Verizon sim cards and they work, but for some reason T-Mobile sims don't work anymore, I woke up and it just had no signal. Also, whenever i put in my sim, i get the message "Restricted access changed voice service is blocked" Please help!!
cclancy97 said:
So I've had my droid turbo for a month now and I've been using it on T-Mobile and it has worked fine, no issues whatsoever, until yesterday when the service just stopped working. I have no signal at all. I took it to T-Mobile and they couldn't fix it and then Verizon who also couldn't fix it. I tried At&t and Verizon sim cards and they work, but for some reason T-Mobile sims don't work anymore, I woke up and it just had no signal. Also, whenever i put in my sim, i get the message "Restricted access changed voice service is blocked" Please help!!
Click to expand...
Click to collapse
I've been on T-Mobile with my Turbo for a little over a month now. Delete any APNs if you have any, reboot and test.
If no profit..
Turn wifi, Bluetooth, nfc, anything that connect to any kind of network off and run it dead, then charge it to full and boot back up then turn what you need back on, should have signal again.
If not..
Try another sim from T-Mobile, yours may be damaged if you frequently take the tray out over and over..
The Last possible solution would be to reset the phone entirely, so make backus f what you need beforehand. Then set it up from last backup saved to google if you have one and pop the sim in, let it sit 2-5 mins, reboot, then give it ~2 mins and you should have signal recovered.
If not, then may be an update gone awry or if you have it rooted and such, maybe something you used broke it.
Last problem would be a bad antenna, so try all the above before trying to replace the antenna.
Hope the best of luck for you :
Only Problems I've had on my Turbo was it turning wifi off randomly here and there, making me do a reboot every few days.
Dropped signal once, but that during initial use, so not much to blame on it there
I've been using a Turbo on tMob since 2 wks after release. That said I've run into the same thing a couple times over the past yr. Out of nowhere it just acts up & stops working. As suggested above I'd say about the smae things. So to no repeat it all my first suggestion is try getting a new Sim card from tMob. First time it happened to me it was my sim, other 2 times it was not, sim was good. Only option to fix it on my end was a factory reset of the device. On the resets tho I made sure to use tMob sim, but i also did not start the process until the msg pops up on the turbo saying its " Not a Verizon sim card" i'd clear that and then start the process of resetting it. So far so good as of late, been at least 3-4 months since the last time i was having troubles.