Sony Update policy - Xperia Z3 Compact Q&A, Help & Troubleshooting

Coming from nexus 4 I am used to OTA updates rolled out relatively simultaneously all over the world.
Now with Sony I don't really understand how it works. I have the Swiss customization, but live in a west African country.
My phone has. 200 as latest firmware but the Sony official update site tells me. 236 should be available (For Switzerland).
Now I.understand that my provider probably is not high up on the list of updates but shouldn't it be available through pc companion?
But it tells me I am up to date.
So how can I get the latest updates without rooting?
Thx
Sent from my D5803 using Tapatalk

No answer in 24 hours? (must be a pretty stupid question then...)
Sent from my D5803 using Tapatalk

Hello
You can download the latest firmwares at http://forum.xda-developers.com/z3-compact/general/list-stock-firmwares-d5803-d5833-t2906706
You need to use Flashtool and wipe user data before flashing.
If you can't install Sony and ADB drivers, you need to disable Driver Signature verification (Windows 8/10 ONLY): http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/

Related

4.2.2 update in UK??

When will the 4.2.2 update be released in the UK? Seems like it's been out for a while, yet my phone still hasn't found the update using either OTA or with PC Companion on my laptop.
We don't have the insight to say. Nobody has. And no crystal balls.
4.2.2 has been out for a few days only and is clearly rolling out across the piste.
Just wait patiently or use one of the other Generic ones if you're really that desperate. They're all basically the same apart from minor app differences.
I think Vodafone has released it someone on another forum updated his to 422 via Sony bridge on a Mac.
Never.... (joking)
Considering we were left out of the last few updates wouldn't surprise me if we are the last to get this one.
So I would guess a month
Sent from my Xperia Z with a carbon fibre case
I got the update yesterday on Vodafone UK
Sent from my C6603 using xda premium
Any splash screens on this firmware. Also do you have the FTF ?
Thanks
My phone didnt alert me but using PCC identified and upgraded last night. On VF UK branded handset
dyawlak said:
My phone didnt alert me but using PCC identified and upgraded last night
Click to expand...
Click to collapse
You have a UK unbranded device? Customisation number 1270-7689? Or some other UK device?
Not booting up my PC to find out if this is true or not, as other methods of checking are still showing 434 as the latest available for UK unbranded.
Edit: I see you edited your post. Yes, most are aware that Vodafone have updated
Sent from my C6603 using Tapatalk 2
kingvortex said:
You have a UK unbranded device? Customisation number 1270-7689? Or some other UK device?
Not booting up my PC to find out if this is true or not, as other methods of checking are still showing 434 as the latest available for UK unbranded.
Edit: I see you edited your post. Yes, most are aware that Vodafone have updated
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Mines was a VF UK handset upgrade - so branded to them. The phone itself didn't report any system/software upgrades, but as soon as I ran up PCC and plugged it in, PCC kicked off the upgrade.
Just use the Sony original Japanese update it doesn't change the language or anything and everything works out is the official Sony update and u just flash it with a flash tool no wipe of data or anything and u can easily root it with doomlords rooting method. It's a one click root.
Sent from my C6603 using xda app-developers app
Just change to a different generic customization. Some people seem to think that there is something special about UK firmware, but that isn't true at all (except that it seems to get updated last). All customizations contain the same baseband, kernel and core. The only difference is the bundled apps, build.prop and some overlays. I think 'Generic ES' is the best customization to change to. It contains all Sony apps (so you won't lose Video Unlimited or anything), of course it also contains all languages and it seems to get updates first.
Also, please stop asking when an update for a certain customization will be released. Nobody will be able to tell you, so it's completely useless to ask. There are ways enough to check the latest version for your customization. I have a list that I update daily or even multiple times a day, you can also create a browser bookmark to Sony's Firmware Update Server (see same thread) or you can use this web check: http://scavenger.ch/sonyupdate/.
Don't worry, it should come sometime this decade...we might even get the firmware update that everyone else has had for 2 months before 2017...wouldn't that be great?
murrayalex said:
Don't worry, it should come sometime this decade...we might even get the firmware update that everyone else has had for 2 months before 2017...wouldn't that be great?
Click to expand...
Click to collapse
Instead of waiting weeks/months/ages and complaining, just change to a different firmware customization like everyone else did. What are you scared of? There's always the possibility of changing back to 'Generic UK'.
dante501 said:
Just use the Sony original Japanese update it doesn't change the language or anything and everything works out is the official Sony update and u just flash it with a flash tool
Click to expand...
Click to collapse
Where can I find the Sony original Japanese update ftf?
Thanks
tonylee2000 said:
Where can I find the Sony original Japanese update ftf?
Thanks
Click to expand...
Click to collapse
That doesn't exist. In Japan, the Xperia Z was only available through the carrier NTT DoCoMo, which had a slightly different version with a different model number (SO-02E).
Check this list for the available customizations: [INFO] Latest firmware version per customization (region/branding). For the UK, I would recommend 'Generic ES'.
Apollo89 said:
Instead of waiting weeks/months/ages and complaining, just change to a different firmware customization like everyone else did. What are you scared of? There's always the possibility of changing back to 'Generic UK'.
Click to expand...
Click to collapse
I have xperia z hspa , and I don't want to change the customization , can I flash the TW one ?? or is there any other options for the c6602 ?
hamud.q said:
I have xperia z hspa , and I don't want to change the customization , can I flash the TW one ?? or is there any other options for the c6602 ?
Click to expand...
Click to collapse
Downloading the 'Generic TW' FTF and flashing it with Flashtool, or changing your customization number in build.prop and updating with Sony PC Companion will give exactly the same result. 'Generic TW' is the only customization that has been updated for C6602. It also seems to get updates first each time. So I recommend to use that firmware.
I will sell my XZ and buy Galaxy S4 i think, its not about changing customization etc it shows how Sony treat UK customers...
qucharski said:
I will sell my XZ and buy Galaxy S4 i think, its not about changing customization etc it shows how Sony treat UK customers...
Click to expand...
Click to collapse
Good luck with your (plastic) Galaxy S4 (with ugly *** TouchWiz) then. Hopefully Samsung will release updates faster to the UK
Do you really care so much about the 'Generic UK' customization? It's not like it contains any special features that can't be found in other customizations.
tonylee2000 said:
Where can I find the Sony original Japanese update ftf?
Thanks
Click to expand...
Click to collapse
here you go download the whole thing unzip it flash with flashtool and ur done then use doomlord rooting and done
rom ftf https://uhub.netvigator.com/web/quickshare_filedownload.html#IaThdlku8TwZiL32NjkSjn34s::
doomlord root http://forum.xda-developers.com/showthread.php?t=2327472

[Q] Stock Rom won't update [uk]

I have the stock rom with no root (C6603) running android 4.1.2 on build number 10.1.A.1.434, it refuses to update to 4.2.2 over the air or using sony pc companion, I avoided rooting this time because I have apps the don't work when the phone is rooted (banking), I'm with virgin media but the phone is unlocked, is there a way that I can get this update without having to root the phone??
thank you for your time
There is no update to 4.2.2 for UK unbranded handsets. I assume that is what Virgin supplied you with.
Enter *#*#7378423#*#* in the dialler then look in Service Info -> Software Info. If your Customisation version is 1270-7689, then you have a UK unbranded device and cannot officially update yet.
You can download one of the many ftf available in the general section and flash it with flashtool however. That does not require root.
Sent from my C6603 using Tapatalk 2
Here is a link to change the customisation number of your device (root required) that will make PC companion believe you have an available update to download. I tried this amd it worked first time
http://forum.xda-developers.com/showthread.php?t=2311211
However if you do not want to root the devixe, then simply using flashtool and your stock 4.2.2 .ftf file you will have no problem achieving what you wish
Hope it helps
Sent from my C6603 using xda app-developers app
Unbranded UK users are being completely ignored by sony
I'm in the same boat as you, haven't found the time/patience to flash a stock firmware that actually receives updates. Unbranded UK users are being completely ignored by sony.
I'm already feeling bad for buying my phone via expansys on release.
SleepingTurtle_I said:
I have the stock rom with no root (C6603) running android 4.1.2 on build number 10.1.A.1.434, it refuses to update to 4.2.2 over the air or using sony pc companion, I avoided rooting this time because I have apps the don't work when the phone is rooted (banking), I'm with virgin media but the phone is unlocked, is there a way that I can get this update without having to root the phone??
thank you for your time
Click to expand...
Click to collapse
zunido said:
I'm in the same boat as you, haven't found the time/patience to flash a stock firmware that actually receives updates. Unbranded UK users are being completely ignored by sony.
I'm already feeling bad for buying my phone via expansys on release.
Click to expand...
Click to collapse
Why not just flashing an 4.2.2 rom via flashtool. No root required.
Sent from my C6603 using Tapatalk 4 Beta
I live in Portugal, should I flash the Portuguese unbranded firmware or the Spanish which is in the latest version?
Do I have to delete my data to flash the new firmware?
... sorry for asking, I know that somewhere in XDA there are adequate answers, its just that it would be much nicer if Sony would just release the unbranded firmware for all unbranded Xperia Z's! I'm a software developer myself, and cannot think why, after Sony releasing the latest firmware in the UK (branded), would not release the unbranded version since the only relevant think is the country customization which must already have been achieved in the branded firmware.
dante501 said:
Why not just flashing an 4.2.2 rom via flashtool. No root required.
Sent from my C6603 using Tapatalk 4 Beta
Click to expand...
Click to collapse
zunido said:
I live in Portugal, should I flash the Portuguese unbranded firmware or the Spanish which is in the latest version?
Do I have to delete my data to flash the new firmware?
... sorry for asking, I know that somewhere in XDA there are adequate answers, its just that it would be much nicer if Sony would just release the unbranded firmware for all unbranded Xperia Z's! I'm a software developer myself, and cannot think why, after Sony releasing the latest firmware in the UK (branded), would not release the unbranded version since the only relevant think is the country customization which must already have been achieved in the branded firmware.
Click to expand...
Click to collapse
Well I don't know of there is a Portuguese one. I honestly flashed a Chinese stock rom and i just check I have Spanish and also Portuguese languages. U really can flash any stock 4.2.2 rom u like. I don't know why unbranded devices don't get an update mine is unbranded too and I had to flash a stock firmware. But it wasn't a big deal. And u don't lose if u don't choice wipe data ur data but there some ppl that had severely issues flashing without full wipe. My flash went without any issues or data wipe. But I can't 100% promise it will work by u without issues too.
Sent from my C6603 using Tapatalk 4 Beta
Flash tools for mac or linux
If I have the time, I'll flash my phone this weekend...
Do you know what tools I can use in mac or linux? The official stuff only works well on windows. I know there's a flash tool for mac but there are no up-to-date tutorials, maybe I'll risk it, this 2 firmware updates behind is not a comfortable place to be.
dante501 said:
Well I don't know of there is a Portuguese one. I honestly flashed a Chinese stock rom and i just check I have Spanish and also Portuguese languages. U really can flash any stock 4.2.2 rom u like. I don't know why unbranded devices don't get an update mine is unbranded too and I had to flash a stock firmware. But it wasn't a big deal. And u don't lose if u don't choice wipe data ur data but there some ppl that had severely issues flashing without full wipe. My flash went without any issues or data wipe. But I can't 100% promise it will work by u without issues too.
Sent from my C6603 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly for Mac I have no clue to be honest. And yeah the 2 softwares below make a difference they slightly calibrated the screen even more and also camera a little bit more. This how the phone should had been released.
Sent from my C6603 using Tapatalk 4 Beta
yeah, my version is
United Kingdom Generic UK 1270-7689 10.1.A.1.434 R14A 10.1.A.1.434 R14A
basically the unbranded and yes I bought it pre-paid from virgin media as I had a contract with them and could get the phone cheaper than I could get it online, find this pretty insulting that they have just ignored a huge portion of their consumers again, they did this with the last phone I had with them which they actually canceled the updates past android 2.1 even though people had 2.3.7 running on it fine at the time and even have jb 4.1.2 running (partially from the sd card of the phone) on that handset, sony release great devices and just leave them with little to no support, I'm tempted to boycott them in the future if this is the legacy they wish to leave behind, very sad since they have well polished hardware, any news on a possible release date for us ?
Im in the same boat and have a generic UK device stuck on 4.1.2 , what stock ROM is recommended to flash onto UK devices so they still receive OTA Updates etc? , really do not want root on the device at the moment due to Sky Go apps etc.
Cheers
Gavin

Help with Kitkat

Hi guys, I was needing some help, I have tried to update to kitkat but my pc companion keeps telling me that the latest is out, I'm still on .101, I'm in the uk and my Z is running unbranded generic uk software I believe.
here is my firmware and customisation #....
Phone Software Version 1269-5309_10.4.1.B.0.101
File System Version GLOBAL-LTE_10.4.1.B.0.101
Customisation Version 1270_7689_R5C
as far as I'm aware the update was available in the uk, but I cant seem to be able to update, can anyone tell me if the UK generic update is released yet and if not what current regions have been released so far?
I'm pretty sure the UK release was active as my pc companion notified me of it.
It's not released for Generic UK yet.
Use this link to check when it is.
Also, Do Not Post Questions/Help/Troubleshooting in General.
Sent from my C6603 using Tapatalk
Generic UK mate, expect to receive the update possibly by September....
Sent from my C6603 using Tapatalk

[Q] Firmware update, no OTA?

This is my first Sony phone ever (a love at first sight btw), so I wonder how to update its firmware. I saw in the news that a fresh OTA is available, but Update Center claims that my device is up to date already. The current build number of my Z3C is 23.0.A.2.93 - a pretty old version I think.
If that helps, my phone is a D5803, purchased new from a GSM shop with official Sony guarantee, unlocked by default. Oh and thanks for helping out a fresh Sony user..
kjozsa said:
This is my first Sony phone ever (a love at first sight btw), so I wonder how to update its firmware. I saw in the news that a fresh OTA is available, but Update Center claims that my device is up to date already. The current build number of my Z3C is 23.0.A.2.93 - a pretty old version I think.
If that helps, my phone is a D5803, purchased new from a GSM shop with official Sony guarantee, unlocked by default. Oh and thanks for helping out a fresh Sony user..
Click to expand...
Click to collapse
If you don't find the OTA, then connect your phone to pc and update via Sony PC Companion.
Sent from my Compact Beast The Third.
the FOTA is still rolling out, if your update center doesn't list it yet then it will in a couple of days [it's based on your provider, not rolled worldwide at the same time]
ok I gave it a few days and I still see no OTA. I also installed the PC Companion app and it shows no updates are available.. which looks pretty much impossible for me based on the list of available firmwares and the fact that I'm on 23.0.A.2.93.
Or well.. is this normal?
it is possible that this firmware won't be released in your area as i've read on the sonymobile site that some firmwares are region specific, where are you located and have you checked your local sonymobile site for most recent software version for your phone to see if it matches the one you have currently?
I bought my new Z3C in an independent shop but with a Sony guarantee so I think it's probably an import one. How could I check which country it was coming from? It could help checking the latest software version for that region then..
You can check it by using XperiFirm
I didn't get an OTA. When I went into settings, about, software update it told me about the update and gave me a LINK on where to go to get the updater for my computer.
The updater worked OK on my mac but it sure wasn't as easy as an OTA.
kjozsa said:
This is my first Sony phone ever (a love at first sight btw), so I wonder how to update its firmware. I saw in the news that a fresh OTA is available, but Update Center claims that my device is up to date already. The current build number of my Z3C is 23.0.A.2.93 - a pretty old version I think.
If that helps, my phone is a D5803, purchased new from a GSM shop with official Sony guarantee, unlocked by default. Oh and thanks for helping out a fresh Sony user..
Click to expand...
Click to collapse
Same story & build here. I don't bother. Don't like to fix what isn't broken. I'm only interested in the future upgrade to lollipop.

23.4.A.0.546 for Z3+ UK - Already released?

Hi All
I have noticed some devices are already getting OTA for 23.4.A.0.546, however I still don't : despite the release date being a few weeks back by now confused:
Is there a customized .ftf file for the UK someone could supply I could use to flash my device to the latest? Has this already been released? Since I am on mac, I have no access to xperifirm.
Thanks,
Seb
Are you sure that you are in the correct Forum ? I doubt you mean the Xperia Z4...
Sorry friend that firmware is only released for Xperia z3 and Xperia z2. Not for z3+
Sent from my E6553 using Tapatalk
You are both absolutely right - I must have misread a blog post.
Nevertheless, strange what's taking Sony so long?
If I had to guess I'd say that Sony probably halted the certification process for the Z3+ in order to wait for their upcoming firmware version that will include the stagefright patch. Hopefully that will start rolling out this month...
Very good point. This seems to be top of th e agenda!
Sent from my E6553

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